customer service representative

medical receptionist and patient care assistant Jobs in Houston

receptionist

receptionist/administrative assistant Jobs in Houston

receptionist/administrative assistant

administrative assistant/receptionist Jobs in Houston

administrative assistant/receptionist

medical receptionist

Indiana Fertility Institute

<div>
 If you have experience as a
 
 Medical Receptionist/Patient Care Assistant
 
 and a passion for women's health, we have an exciting opportunity for you! This role welcomes patients with a warm greeting, assists with patient requests for services and related inquiries, and operates necessary front office equipment to ensure high-quality patient relations.
 
 
 
 Hours: 8:00am - 5:00 pm Monday - Friday, 2 weekends per month (Saturday and Sunday), and holiday rotation will be required.
 
 
 
 
 Essential Responsibilities
 
 
 
 <ul>
 <li>
 Answer incoming calls, direct them appropriately, and assist patients as needed&mdash;ensuring consistent communication between the lab, onsite physician, and staff, while upholding our standards for patient care and confidentiality.
 </li>
 <li>
 Schedule and confirm patient appointments, follow-up visits, and physician referrals.
 </li>
 <li>
 Professionally handle phone inquiries and route calls to the appropriate personnel.
 </li>
 <li>
 Welcome and assist visitors, determine the purpose of their visit, and guide them to the appropriate staff member.
 </li>
 <li>
 Maintain and update medical charts, reports, and correspondence accurately.
 </li>
 <li>
 Conduct patient interviews to complete insurance documentation and privacy forms.
 </li>
 <li>
 Perform additional duties, special projects, or tasks as assigned.
 </li>
 <li>
 Help with room turnover, ensuring there are adequate supplies available at all times.
 </li>
 <li>
 Assist with patient transport.
 
 
 </li>
 </ul>
 
 Education And Skills Necessary
 
 
 
 <ul>
 <li>
 High School Diploma or GED is required
 </li>
 <li>
 Two (2) years of Medical Administrative or Call Center experience preferred
 </li>
 <li>
 EMR experience preferred
 </li>
 <li>
 Bilingual - Spanish a PLUS!
 
 
 </li>
 </ul>
 
 Why You'll Love Working Here &ndash; Our Amazing Benefits
 
 
 
 
 Comprehensive Health Coverage:
 
 Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
 
 FREE employee only healthcare coverage option is also available.
 
 
 
 
 Family Building Support:
 
 Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
 
 
 
 Paid Parental Leave:
 
 Generous maternity, paternity, and partner leave so you can focus on what matters most.
 
 
 
 Plenty of Paid Time Off:
 
 Start with
 
 18 days of PTO annually
 
 and enjoy
 
 11 paid holidays,
 
 including one floating holiday to use as you choose!
 
 
 
 Retirement Ready:
 
 Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
 
 
 
 Lifestyle Spending Account:
 
 Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
 
 
 
 Health Savings Account (HSA):
 
 If eligible, enjoy regular employer contributions to your HSA with every paycheck.
 
 
 
 Rewards for Connections:
 
 Earn extra money with our
 
 Employee Referral Program
 
 &mdash;your network is invaluable!
 
 
 
 Growth Opportunities:
 
 We support your career with continuing education reimbursement and dedicated time off for professional development.
 
 
 
 Premium Calm Health Subscription:
 
 Enjoy a
 
 free premium Calm Health app subscription
 
 to support your mental wellness.
 
 
 
 Emotional &amp; Work-Life Support:
 
 Through our
 
 Employee Assistance Program (EAP)
 
 with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
 
 
 
 Extra Peace of Mind:
 
 Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
</div>

Medical Receptionist and Patient Care Assistant

Aspire Fertility Austin

<div>
 Job Details
 
 
 
 Description
 
 
 
 If you have experience as a
 
 Medical Receptionist/Patient Care Assistant
 
 and a passion for women's health, we have an exciting opportunity for you! This role welcomes patients with a warm greeting, assists with patient requests for services and related inquiries, and operates necessary front office equipment to ensure high-quality patient relations.
 
 
 
 Hours: 8:00am - 5:00 pm Monday - Friday, 2 weekends per month (Saturday and Sunday), and holiday rotation will be required.
 
 
 
 
 Essential Responsibilities
 
 
 
 <ul>
 <li>
 Answer incoming calls, direct them appropriately, and assist patients as needed&mdash;ensuring consistent communication between the lab, onsite physician, and staff, while upholding our standards for patient care and confidentiality.
 </li>
 <li>
 Schedule and confirm patient appointments, follow-up visits, and physician referrals.
 </li>
 <li>
 Professionally handle phone inquiries and route calls to the appropriate personnel.
 </li>
 <li>
 Welcome and assist visitors, determine the purpose of their visit, and guide them to the appropriate staff member.
 </li>
 <li>
 Maintain and update medical charts, reports, and correspondence accurately.
 </li>
 <li>
 Conduct patient interviews to complete insurance documentation and privacy forms.
 </li>
 <li>
 Perform additional duties, special projects, or tasks as assigned.
 </li>
 <li>
 Help with room turnover, ensuring there are adequate supplies available at all times.
 </li>
 <li>
 Assist with patient transport.
 
 
 </li>
 </ul>
 
 Education And Skills Necessary
 
 
 
 <ul>
 <li>
 High School Diploma or GED is required
 </li>
 <li>
 Two (2) years of Medical Administrative or Call Center experience preferred
 </li>
 <li>
 EMR experience preferred
 </li>
 <li>
 Bilingual - Spanish a PLUS!
 
 
 </li>
 </ul>
 
 Why You'll Love Working Here &ndash; Our Amazing Benefits
 
 
 
 
 Comprehensive Health Coverage:
 
 Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance.
 
 FREE employee only healthcare coverage option is also available.
 
 
 
 
 Family Building Support:
 
 Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
 
 
 
 Paid Parental Leave:
 
 Generous maternity, paternity, and partner leave so you can focus on what matters most.
 
 
 
 Plenty of Paid Time Off:
 
 Start with
 
 18 days of PTO annually
 
 and enjoy
 
 11 paid holidays,
 
 including one floating holiday to use as you choose!
 
 
 
 Retirement Ready:
 
 Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
 
 
 
 Lifestyle Spending Account:
 
 Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
 
 
 
 Health Savings Account (HSA):
 
 If eligible, enjoy regular employer contributions to your HSA with every paycheck.
 
 
 
 Rewards for Connections:
 
 Earn extra money with our
 
 Employee Referral Program
 
 &mdash;your network is invaluable!
 
 
 
 Growth Opportunities:
 
 We support your career with continuing education reimbursement and dedicated time off for professional development.
 
 
 
 Premium Calm Health Subscription:
 
 Enjoy a
 
 free premium Calm Health app subscription
 
 to support your mental wellness.
 
 
 
 Emotional &amp; Work-Life Support:
 
 Through our
 
 Employee Assistance Program (EAP)
 
 with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
 
 
 
 Extra Peace of Mind:
 
 Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
</div>

LifeStance Health

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $ 19.00 - 20.00/hour, plus quarterly bonus/incentive potential
Hours: Monday - Friday 9:00 am - 5:30 pm CST
Location: 8588 Katy Fwy. Suite 350 Houston, TX 77024
Duties/Responsibilities:
Operational Excellence:<ul><li>
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.</li><li>
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.</li><li>
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
</li><li>Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.</li></ul>
Patient Support:<ul><li>
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.</li><li>
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.</li><li>
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.</li><li>
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.</li><li>
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.</li></ul><ul><li>
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.</li><li>
Collect all in-person and telehealth co-payments and account balances at the time of service.</li><li>
Complete insurance eligibility verification and reach out to patients to resolve any issues.</li></ul>
Clinician Support:<ul><li>
Provide general clinician support &ndash; assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.</li><li>
Coordinate with clinicians pertaining to any additional patient questions.</li><li>
Support clinician schedules by auditing for appointment accuracy.</li><li>
Maintain a pleasant, secure, and motivational working environment in the Practice.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.</li><li>
Ability to work independently and as a team member.</li><li>
Strong communication skills, both written and verbal.</li><li>
Proficient in using Computer Software Applications (Microsoft Office &amp; EMRs)</li><li>
Comfortable handling sensitive and confidential Information (HIPAA)</li></ul>
Education and Experience:<ul><li>
High School or equivalent required, associates/bachelor&rsquo;s degree, preferred.</li><li>
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
#LI-LR1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

Medical Office Receptionist

Paneled Perfection Home & Decor

Job Summary We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.Duties<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Answer multi-line phone systems efficiently, directing calls to appropriate departments or personnel</li><li>Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office</li><li>Handle data entry, filing, and document proofreading with accuracy and attention to detail</li><li>Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software</li><li>Maintain organized records of visitor logs, correspondence, and administrative files</li><li>Provide excellent customer support through professional phone etiquette and personalized assistance</li></ul>Requirements<ul><li>Proven office management or clerical experience in a fast-paced environment</li><li>Strong computer literacy including proficiency with Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills</li><li>Experience with multi-line phone systems and excellent phone etiquette</li><li>Bilingual abilities are highly preferred to serve diverse client needs effectively</li><li>Exceptional organizational skills with the ability to prioritize tasks efficiently</li><li>Previous experience in customer service or as a medical/dental receptionist is advantageous</li><li>Ability to type quickly with high accuracy; proofreading skills are a plus</li><li>Knowledge of office management software such as QuickBooks or bookkeeping tools is desirable</li><li>Strong time management skills with the ability to handle multiple responsibilities seamlessly</li><li>Personal assistant or calendar management experience is beneficial for supporting executives or teams</li></ul>Join us as a Front Desk Receptionist and be the friendly first point of contact that sets the tone for our organization! Your enthusiasm, professionalism, and organizational prowess will help create an inviting atmosphere while ensuring operational excellence. This role is paid &mdash; we value your contribution from day one!Job Type: Full-timePay: $15.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Cashier/Sales Associate

BRIAN PLOTTS ATTORNEY AT LAW PC

Overview We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. The ideal candidate will possess excellent communication skills in both English and Spanish, along with a strong background in office management and customer service. This role is pivotal in ensuring smooth front desk operations, providing exceptional support to our clients, and maintaining an organized office environment.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring a positive first impression</li><li>Manage multi-line phone systems, directing calls appropriately and handling inquiries with professionalism</li><li>Perform clerical duties including data entry, filing, and proofreading documents</li><li>Maintain office organization through effective calendar management and scheduling appointments</li><li>Provide customer support by addressing client needs and resolving issues promptly</li><li>Utilize QuickBooks for basic bookkeeping tasks as needed</li><li>Assist with administrative tasks such as managing correspondence and maintaining records</li><li>Demonstrate proficiency in Microsoft Office and Google Workspace for document creation and communication</li><li>Uphold high standards of phone etiquette while interacting with clients and colleagues</li><li>Support legal reception duties if applicable, ensuring compliance with relevant protocols</li><li>Other duties as assigned, including administrative errands, FedEx/mailings, document deliveries, courthouse filing support, and local office-related tasks. Reliable transportation or ability to travel locally during work hours may be required.</li></ul>Requirements<ul><li>Bilingual proficiency in English and Spanish is required</li><li>Previous experience in a front desk or receptionist role is preferred</li><li>Strong organizational skills with the ability to manage multiple tasks efficiently</li><li>Excellent computer literacy, including familiarity with Microsoft Office Suite and Google Workspace</li><li>Experience with QuickBooks or similar accounting software is a plus</li><li>Demonstrated customer service skills with a focus on client satisfaction</li><li>Ability to perform data entry accurately and maintain meticulous filing systems</li><li>Strong time management skills to prioritize tasks effectively in a fast-paced environment</li><li>Previous experience as a receptionist in legal field is advantageous but not mandatory</li><li>Personal assistant experience will be considered an asset</li></ul>Join our team as a Bilingual Receptionist where your skills will contribute to creating an efficient office atmosphere while delivering outstanding service to our clients.Job Type: Full-timePay: From $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Paid time off</li></ul>Work Location: In person

Bilingual Receptionist(Immigration Law Office)

NEXS Medical

Job Overview We are seeking a proactive and organized Office Assistant to join our dynamic team! In this vital role, you will be the friendly face of our office, ensuring smooth daily operations and providing exceptional support to staff and visitors alike. Your energy and attention to detail will help create an efficient, welcoming environment where everyone can thrive. This paid position offers a fantastic opportunity to develop your administrative skills while contributing to a vibrant workplace culture.Responsibilities<ul><li>invoice, calling insurance . paper work.</li><li>Manage multi-line phone systems, answer inquiries, and direct calls efficiently using proper phone etiquette</li><li>Handle data entry, filing, and document proofreading to maintain accurate records</li><li>Assist with calendar management and scheduling appointments for team members or executives</li><li>Support office management tasks such as supply ordering, inventory tracking, and organization of office spaces</li><li>Utilize Microsoft Office, Google Workspace, and other computer skills to prepare reports, correspondence, and presentations</li></ul>Requirements<ul><li>Proven office experience with strong clerical skills and organizational abilities</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools</li><li>Excellent typing speed and data entry skills for efficient record keeping</li><li>Knowledge of QuickBooks or bookkeeping experience is a plus</li><li>Strong communication skills with professional phone etiquette and customer service orientation</li><li>Ability to multitask efficiently while managing time effectively in a fast-paced environment</li><li>Previous experience as a dental or medical receptionist or personal assistant is advantageous but not required</li></ul>Join us as an Office Assistant where your enthusiasm for organization and service will make a meaningful impact! We value energetic individuals eager to grow their administrative expertise in a supportive setting. This paid role is perfect for those looking to build a versatile skill set while contributing to an engaging team environment.Pay: $15.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Office Assistant

Holiday Inn

Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience at all times. Your energetic approach and excellent organizational skills will help maintain smooth office operations, manage multi-line phone systems, and support various administrative functions. This paid position offers an exciting opportunity to develop your office management expertise while delivering exceptional customer service in a fast-paced environment.Responsibilities<ul><li>Greet visitors warmly and direct them appropriately, ensuring a positive first impression</li><li>Manage multi-line phone systems with professionalism, answering inquiries and transferring calls efficiently</li><li>Handle incoming and outgoing correspondence, including emails, mail, and packages</li><li>Maintain accurate records through data entry, filing, and proofreading documents for clarity and accuracy</li><li>Support office management tasks such as calendar management, appointment scheduling, and coordinating meetings</li><li>Assist with clerical duties including typing, document preparation, and maintaining organized files</li><li>Provide exceptional customer support by addressing inquiries promptly and courteously using phone etiquette and strong communication skills</li></ul>Requirements<ul><li>Proven experience in office management or administrative roles with strong clerical skills</li><li>Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications</li><li>Familiarity with QuickBooks or bookkeeping experience is a plus</li><li>Bilingual abilities are highly desirable to assist diverse client needs</li><li>Strong organizational skills with the ability to multitask efficiently in a busy environment</li><li>Previous experience as a front desk or medical/dental receptionist preferred</li><li>Demonstrated time management skills with the ability to prioritize tasks effectively</li><li>Exceptional phone etiquette and customer service orientation to create a welcoming atmosphere</li></ul>Join us as a Front Desk Agent to be an essential part of our team! Your enthusiasm, organizational prowess, and commitment to excellence will help us deliver outstanding service while supporting the daily operations of our organization. This paid role is perfect for those eager to grow their administrative expertise in a lively and supportive environment.Job Types: Part-time, Full-timePay: $12.00 - $16.00 per hourWork Location: In person

Front Desk/Night Auditor

Explore 505+ Medical receptionist in Houston this May. Find roles across top companies and apply now to boost your career.

505 medical receptionist jobs In Houston

Medical Receptionist and Patient Care Assistant

Medical Receptionist and Patient Care Assistant

Medical Office Receptionist

Cashier/Sales Associate

Bilingual Receptionist(Immigration Law Office)

Office Assistant

Front Desk/Night Auditor