sales associate

pharmacy customer service associate

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li><li>
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li><li>
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $17 - $18.25 / Hourly</div>

Pharmacy Customer Service Associate

<div><ul><li>Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.</li><li>
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.</li><li>
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.</li><li>
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.</li></ul>
Customer Experience<ul><li>
Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.</li><li>
Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.</li><li>
Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.</li><li>
Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.</li><li>
Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.</li><li>
Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.</li><li>
Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.</li><li>
Ensures all designated pull &amp; quarantine item on-hands are updated and placed in the designated holding area.</li><li>
Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.</li><li>
Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.</li><li>
Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.</li><li>
Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.</li><li>
Supports keeping all counters and shelves clean and well merchandised.</li><li>
Knowledgeable of all store systems and equipment.</li><li>
Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.</li><li>
In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes any additional activities and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.</li><li>
Obtains and maintains a valid pharmacy license/certification as required by the state.</li></ul>
Communications<ul><li>
Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.</li></ul>
$18 - $20.25 / Hourly</div>

Inventory Specialist

Intuit

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients. Additionally, you will play a key role in growing TurboTax's client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis. What You'll Do: <ul><li> Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. </li><li> Be a Proactive Community Ambassador - Embody a "community ambassador" and "business owner" mindset to cultivate a robust customer base for TurboTax. Serve as the local face of TurboTax, actively engaging with new prospects, nurturing leads, and converting them into long-term clients through proactive outreach. Organize local events, with the support of TurboTax, to create opportunities for customer engagement. </li><li> Educate and Communicate Confidently - Enthusiastically represent TurboTax in your local community. TurboTax Live - Seasonal Local Service Associates will confidently take on the role of its public face with the support, guidance, and resources provided by Intuit. This includes hosting engaging learning events, participating in local marketing efforts, and demystifying taxes to make them accessible and approachable. </li><li> Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. </li><li> Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. </li></ul> What You Get: As a TurboTax Live - Seasonal Local Service Associate, you'll receive access to exceptional seasonal company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax Live, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support. Who You Are: <ul><li> Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. </li><li> Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. </li><li> Familiarity with Circular 230 </li><li> Willing and available to work a static weekly schedule with a minimum of 24 hours per week at a TurboTax location </li><li> Interest in building a local and online social presence as a TurboTax Associate, creating accessible tax-related content and resources for your community in accordance with Intuit's policies </li><li> Bilingual (English/Spanish) communication skills are a plus </li><li> Experience in holistic tax advisory services beyond tax filing </li></ul> Attributes & Skills: <ul><li> Passionate about empowering customers and helping them overcome the complexities of taxation. </li><li> Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). </li><li> Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. </li><li> Exceptional customer service skills, high empathy, and a friendly, professional demeanor. </li><li> Excited to be showcased as a TurboTax Live - Seasonal Local Service Associate in local and national marketing efforts. </li><li> Strong verbal and written communication skills. </li><li> Ability to work in a fast-paced environment independently while managing multiple priorities. </li><li> Proficient with technology, including tax preparation software and CRM/sales tools. </li></ul> Additional Requirements: <ul><li> Must reside within the United States. </li><li> Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. </li></ul> Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $23.70 - $28.00 Southern California $23.70 - $28.00 Colorado $22.60 - $26.70 Hawaii $23.70 - $28.00 Illinois $22.60 - $26.70 Maryland $22.60 - $26.70 Massachusetts $23.70 - $28.00 Minnesota, $20.20 - $23.90 New Jersey $23.70 - $28.00 New York $23.70 - $28.00 Ohio $20.20 - $23.90 Vermont $22.60 - $26.70 Washington $23.70 - $28.00 Washington DC $22.60 - $26.70 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Tax Filer - 2+ Yrs Paid Tax Experience Required

Victoria's Secret

<div><div>Description<div>
A Victoria&rsquo;s Secret &amp; Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager.

Primary Responsibility:

The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.

Direct Reports as assigned:

Customer Experience Lead(s) and / or Associates

All Store Leadership Team responsibilities include:
<ul>
<li>Leading and demonstrating company values within the store.</li>
<li>Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.</li>
<li>Conducting associate observations and associate coaching.</li>
<li>Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.</li>
<li>Linking results to behaviors and actions to drive top-line sales.</li>
<li>Independently managing labor hours within the store to drive top line sales and profit.</li>
<li>Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.</li>
<li>Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.</li>
<li>Demonstrating and leading company policy and procedures.</li>
<li>Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.</li>
<li>This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.</li>
</ul>
Click here for benefit details related to this position.</div></div><div>
Minimum Salary: $36.25 
Maximum Salary: $57.60</div><div>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</div><div>
Qualifications<ul>
<li>
Passion for Victoria&rsquo;s Secret Brand.</li>
<li>Ability to improve customer satisfaction and drive customer loyalty.</li>
<li>Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.</li>
<li>A sense of self-awareness with an interest in seeking feedback to improve and develop.</li>
<li>Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.</li>
<li>Ability to monitor/track progress and incorporate feedback into decision-making.</li>
<li>Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.</li>
<li>Experience with influencing cross-functional partners in informal and formal settings to get things done.</li>
<li>Ability to work nights, weekends, and a flexible schedule.</li>
<li>Ability to stand for long periods and frequently bend, kneel, and lift.</li>
<li>Ability to use technology (headsets, mobile devices, computers).</li>
<li>3+ years of retail leadership experience preferred.</li>
</ul>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</div></div>

Customer Experience Manager (Operations) - Victoria's Secret - Fifth Ave/Mid-Town - New York, NY

Information Technology Senior Management Forum

<div><div>Posted Date
11/03/2025
</div><div>Description
<div>Product Designer, Senior Associate Level
We are currently seeking a Product Designer to join the Card Platforms &amp; Data team. This role will partner with our business teams representing Card Data, Models, Decisioning, and Credit. They will need to be experienced in working with design systems and comfortable defining net new components within an ambiguous and highly technical space involving raw data, models, and internal associate facing platforms. Cross functional partners are new to working with Design. This is a 0-1 space for Design engagement. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers day-to-day financial activities.
The Experience Design team at Capital One is at the forefront of enriching our customers&rsquo; digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you&rsquo;re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we&rsquo;d love to hear from you.<h4 class="jobSectionHeader">
Role Expectations</h4>
As a Product Designer, you&rsquo;ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Here are some of the expected competencies for this role:
Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects 
Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions
The ideal candidate has a strong portfolio demonstrating their process, results, and impact.<h4 class="jobSectionHeader">
Basic Qualifications</h4><ul><li>
At least 2 years of experience in a Product Design role</li><li>
At least 2 years of experience with design and prototyping tools such as Figma</li></ul>
Preferred Qualifications<ul><li>
Experience working with an established design system</li><li>
Experience collaborating with product, tech and business partners</li><li>
Experience working in heavily regulated, data heavy problem spaces</li></ul> 
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $109,000 - $124,400 for Sr. Associate, Design 

New York, NY: $118,900 - $135,700 for Sr. Associate, Design 

Richmond, VA: $99,100 - $113,100 for Sr. Associate, Design 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Product Designer, Senior Associate Level
We are currently seeking a Product Designer to join the Card Platforms &amp; Data team. This role will partner with our business teams representing Card Data, Models, Decisioning, and Credit. They will need to be experienced in working with design systems and comfortable defining net new components within an ambiguous and highly technical space involving raw data, models, and internal associate facing platforms. Cross functional partners are new to working with Design. This is a 0-1 space for Design engagement. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers day-to-day financial activities.
The Experience Design team at Capital One is at the forefront of enriching our customers&rsquo; digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you&rsquo;re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we&rsquo;d love to hear from you.<h4 class="jobSectionHeader">
Role Expectations</h4>
As a Product Designer, you&rsquo;ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Here are some of the expected competencies for this role:
Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects 
Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions
The ideal candidate has a strong portfolio demonstrating their process, results, and impact.<h4 class="jobSectionHeader">
Basic Qualifications</h4><ul><li>
At least 2 years of experience in a Product Design role</li><li>
At least 2 years of experience with design and prototyping tools such as Figma</li></ul>
Preferred Qualifications<ul><li>
Experience working with an established design system</li><li>
Experience collaborating with product, tech and business partners</li><li>
Experience working in heavily regulated, data heavy problem spaces</li></ul> 
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $109,000 - $124,400 for Sr. Associate, Design 

New York, NY: $118,900 - $135,700 for Sr. Associate, Design 

Richmond, VA: $99,100 - $113,100 for Sr. Associate, Design 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>
</div><div>Salary
109,000.00 - 124,400.00 Annual
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Product Designer, Senior Associate Level

Capital One

<div>Product Designer, Senior Associate Level
We are currently seeking a Product Designer to join the Card Platforms &amp; Data team. This role will partner with our business teams representing Card Data, Models, Decisioning, and Credit. They will need to be experienced in working with design systems and comfortable defining net new components within an ambiguous and highly technical space involving raw data, models, and internal associate facing platforms. Cross functional partners are new to working with Design. This is a 0-1 space for Design engagement. We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers day-to-day financial activities.
The Experience Design team at Capital One is at the forefront of enriching our customers&rsquo; digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you&rsquo;re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we&rsquo;d love to hear from you.<h2 class="jobSectionHeader">
Role Expectations</h2>
As a Product Designer, you&rsquo;ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.
Here are some of the expected competencies for this role:
Product Design Expertise: Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high-fidelity designs and prototypes
Human-Centered: Use data, research insights and creative problem-solving to support customer-centered design decisions across projects 
Business-Focused: Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
Problem-Solving: Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Collaboration: Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
Communication: Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions
The ideal candidate has a strong portfolio demonstrating their process, results, and impact.<h2 class="jobSectionHeader">
Basic Qualifications</h2><ul><li>
At least 2 years of experience in a Product Design role</li><li>
At least 2 years of experience with design and prototyping tools such as Figma</li></ul>
Preferred Qualifications<ul><li>
Experience working with an established design system</li><li>
Experience collaborating with product, tech and business partners</li><li>
Experience working in heavily regulated, data heavy problem spaces</li></ul> 
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $109,000 - $124,400 for Sr. Associate, Design 

New York, NY: $118,900 - $135,700 for Sr. Associate, Design 

Richmond, VA: $99,100 - $113,100 for Sr. Associate, Design 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

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