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assistant operations manager

quality assurance manager

HRPSP - Your Strategic HR Partner

Job Opportunity &mdash; Manager (Quality Assurance) Locations: LahoreSalary Range: PKR 120,000We are looking for a dynamic and experienced professional to join our team as a Manager &ndash;Quality Assurance. The ideal candidate will have strong technical expertise in FTTH along with proven leadership skills to manage field operations and ensure quality service delivery.Key Responsibilities:<ul><li>Lead and manage FTTH field teams to ensure timely and high-quality deployment</li><li>Monitor and enhance quality standards across installations and maintenance activities</li><li>Conduct regular quality audits and ensure compliance with SOPs and company standards</li><li>Coordinate with planning, deployment, and vendor teams to meet project timelines and SLAs</li><li>Troubleshoot and resolve complex fiber-related issues escalated from field teams</li><li>Maintain QA reports, checklists, and performance scorecards</li><li>Liaise with relevant authorities to resolve Right of Way (ROW) issues</li><li>Ensure compliance with health, safety, and operational guidelines</li><li>Prepare progress reports, maintain documentation, and track KPIs</li><li>Drive continuous improvement to enhance customer experience and operational efficiency</li></ul>Requirements:<ul><li>Minimum 16 years of education in Electrical, Electronics, Telecom or a related field</li><li>5&ndash;7 years of experience in FTTH, specifically in Quality, Deployment or Field Operations</li><li>Strong technical knowledge of FTTH (fiber splicing, OLT/ONT, troubleshooting)</li><li>Excellent leadership, communication, and problem-solving abilitie</li></ul>Job Type: Full-timePay: Rs120,000.00 per monthWork Location: In person

Manager (Quality Assurance)

Job Opportunity &mdash; Executive (Quality Assurance) Locations: LahoreSalary Range: PKR 80,000We are looking for a dynamic and experienced professional to join our team as an Executive &ndash; Quality Assurance. The ideal candidate will have strong technical expertise in FTTH along with proven leadership skills to manage field operations and ensure quality service delivery.Key Responsibilities:<ul><li>Lead and manage FTTH field teams to ensure timely and high-quality deployment</li><li>Monitor and enhance quality standards across installations and maintenance activities</li><li>Conduct regular quality audits and ensure compliance with SOPs and company standards</li><li>Coordinate with planning, deployment, and vendor teams to meet project timelines and SLAs</li><li>Troubleshoot and resolve complex fiber-related issues escalated from field teams</li><li>Maintain QA reports, checklists, and performance scorecards</li><li>Liaise with relevant authorities to resolve Right of Way (ROW) issues</li><li>Ensure compliance with health, safety, and operational guidelines</li><li>Prepare progress reports, maintain documentation, and track KPIs</li><li>Drive continuous improvement to enhance customer experience and operational efficiency</li></ul>Requirements:<ul><li>Minimum 16 years Degree in Electrical, Electronics, Telecom, or related field</li><li>2&ndash;5 years of experience in FTTH, specifically in Quality, Deployment or Field Operations</li></ul>Job Type: Full-timePay: Rs80,000.00 per monthWork Location: In person

Executive (Quality Assurance)

<div>At EY, we&rsquo;re all in to shape your future with confidence. 
We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 
Join EY and help to build a better working world. 
The opportunity 
We are actively recruiting professionals to join us at Manager level for our Assurance Operations Accelerator Team (&ldquo;AOA&rdquo;) team in MENA. You&rsquo;ll help our audit partners, audit teams and various internal departments and stakeholders in their engagement management process and meet their reporting requirements.
 
 
In return, you can expect leading-edge learning and development tailored to your unique interests and motivations. You&rsquo;ll be given all the skills, knowledge, and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us.
We are expanding our MENA AOA COE in Lahore, Pakistan, providing an opportunity to work on MENA projects. 
Your key responsibilities 
As a manager you will be the main point of contact with regards to administrative aspect of audit engagements which includes setting-up the audit project, administer the audit engagement economics process which includes initiating and monitoring the periodic billings and supporting the audit engagement team in billing queries. You will be responsible to advise and support audit engagement partners and managers on all audit engagement related administrative tasks and ensure audit progress across the engagement lifecycle by setting up the tasks for the audit engagement team in EY&rsquo;s proprietary audit platform, while driving the engagement controlling process (audit budget planning, analysis, estimates to complete the project reporting). Moreover, you will also drive efficiency via bringing in best practices and automation and will work closely with EY Rapid to ensure centralization of audit engagement management tasks. Plus, you will also be responsible for the quality assurance of the data entry, budgeting, reforecasting of the audit engagements and timely billings and will provide ad hoc reporting as required by the business and assist with internal requirements. Furthermore, you will also be involved in investigating and resolving ad hoc audit queries and escalations in a timely manner while participating in regional calls and meetings pertaining to AOA and updating the local practices in MENA in implementing AOA activities and highlight challenges and barriers in the implementation. 
Skills and attributes for success 
Pro- activity, accountability and results- driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. 
To qualify for the role, you must have. 
<ul><li>
At least 7-8 years of experience.</li><li>
Strong academic record, including a degree and professional qualification such as ACCA, ICMA, CA or MBA from a reputed university.</li></ul> 
Ideally, you&rsquo;ll also have 
<ul><li>
Big Picture Thinking and Selling the Vision</li><li>
Superior Analytical Skills</li><li>
Leadership and Team building</li><li>
Communication</li><li>
Influencing and Negotiating</li><li>
Conflict Resolution</li><li>
Stakeholder Management</li><li>
Planning and Resource Management</li><li>
Organizational Planning</li><li>
Scheduling</li></ul> 
What we offer you 
At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 
Are you ready to shape your future with confidence? Apply today. 
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. 
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</div>

Manager Assurance Operations Accelerator - Rapid Innovations, Lahore

adidas

<div>
 
 Purpose
 
 
 
 A key player in Sourcing in driving Sourcing&rsquo;s vision to be the Most Agile, Most Competitive, Most Digitalized &amp; Cleanest Supply Base in the industry. Position Quality as independent assurance organization (4 eyes principle) to secure top-class quality where it matters the most. Function as &ldquo;business consultant&rdquo;, the single point of contact to product teams (creation and manufacturing) on product integrity inquiries. Single contact point of Liaison Office (LO) teams and suppliers to implement a right-the-first-time culture and execution of quality assurance procedures within the assigned operations areas.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Work cross-divisionally and cross-functionally with respective counterparts to implement one aligned adidas quality direction.
 </li>
 <li>
 Ensure quality performance targets are achieved and objectives accomplished.
 </li>
 <li>
 Build and maintain strong relationship with internal and external stakeholders and business partners.
 </li>
 <li>
 Manage all Product Integrity related activities. Single point of contact to product teams (creation and manufacturing) and cross-functional counterparts on product integrity inquiries.
 </li>
 <li>
 Secure the right testing execution and validation on laboratory and perception testing as per product intended use, performed at Tier 1 (T1), Tier 2 (T2) or 3rd parties.
 </li>
 <li>
 Monitor product integrity, including A-01, CMA risky articles, buy-ready compliance, flag any potential risk on and escalate non-compliance.
 </li>
 <li>
 Track warehouse claims and defective returns to coordinate analysis in collaboration with LO Operational Management and Claim Management Team. Ensure that root cause is identified, corrective action plans are established and executed.
 </li>
 <li>
 Upskill LO and supplier teams on Quality documentation and manage implementation of related quality policies, manuals, and standards.
 </li>
 <li>
 Manage and conduct factory audits, within assigned operations areas through consistent application of available evaluation tools. Ensure factory audits are conducted on production and testing processes; quality management systems to verify the performance level.
 </li>
 <li>
 Onboarding of new suppliers to enable supplier teams to manage daily quality activities independently according to adidas quality standards.
 </li>
 <li>
 Certification of T1 AQL inspectors, in collaboration with T1 Quality and LO Manufacturing teams
 </li>
 <li>
 Implementation of 3rd party inspection programs at T1
 </li>
 <li>
 Support quality related projects, trials, and initiatives at T1 and T2 suppliers
 </li>
 <li>
 Role model leadership to foster a culture of Diversity Equity &amp; Inclusion that strives for an inclusive workplace.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Global Sourcing
 </li>
 <li>
 Headquarter (HQ) laboratory &ndash; factory laboratories
 </li>
 <li>
 Global Operations: Product Operations
 </li>
 <li>
 Global Legal: Global Social and Environmental Affairs / Government Affairs
 </li>
 <li>
 Sourcing suppliers
 
 
 </li>
 </ul>
 
 Knowledge, Skills, And Abilities
 
 
 
 <ul>
 <li>
 Have a wide experience of quality management concepts in APPAREL manufacturing industry
 </li>
 <li>
 Strong presentation, negotiation, influencing, people and communication skills
 </li>
 <li>
 Fluent in English (written and spoken)
 </li>
 <li>
 Strong Microsoft office Skills
 </li>
 <li>
 Strong leadership skills and ability to work with multidimensional teams
 
 
 </li>
 </ul>
 
 Requisite Education And Experience / Minimum Qualifications
 
 
 
 <ul>
 <li>
 University degree in engineering/materials or related areas
 </li>
 <li>
 Minimum 7+ years of experience of which ideally 5 years were in quality concepts and managerial position
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Senior Manager, Quality (LO Pak)

Abacus Outsourcing

Requirements:<ul><li>Qualification: Graduation is mandatory.</li><li>Experience: Minimum 1&ndash;2 years of QA experience in an international campaign, preferably in the FinTech industry.</li><li>Strong understanding of call monitoring and quality evaluation.</li><li>Ability to provide constructive feedback and coaching to agents.</li><li>Good knowledge of QA scorecards, KPIs, and quality standards.</li><li>Excellent communication and analytical skills.</li></ul>Responsibilities:<ul><li>Monitor and evaluate customer service calls to ensure quality standards.</li><li>Prepare QA reports and performance feedback for agents.</li><li>Identify areas of improvement and coordinate with the team for quality enhancement.</li><li>Ensure compliance with company policies and campaign requirements.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you comfortable handling escalations and ensuring SLA compliance while mentoring a team?</li><li>Have you managed KPIs, performance reports, and client expectations in your previous roles?</li><li>Do you have at least 1 year of experience leading a team in a BPO or call center environment?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Quality Assurance (QA) – International Campaign

Selecta Sol

1 - Willing to work in Night Shift.2 - Ensure quality standards across Customer Success, SEO, Web, GMB, Design, Content, and Development teams by reviewing work, auditing processes, and maintaining service excellence for client retention and upsell. Strong QA and quality control experience, understanding of digital marketing and web workflows, attention to detail, reporting, and effective communication skills.3 - Experience in a digital marketing agency will be preferred.4 - Can Join Immediately.Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Quality Assurance - Digital Marketing

UserWise Services

<div>About UserWise
We&rsquo;re building a high-speed, AI-assisted game production team focused on developing and scaling mobile games globally.
This is not a traditional game team. We operate with ownership, clarity, and execution speed &mdash; leveraging AI-driven workflows to move faster than most studios.
We work across a global team, building production-ready games and scaling them through LiveOps. Our focus is simple: increase the number of high-quality bets and turn them into scalable products.
Our team is already working across established franchises such as Fruit Ninja and Wordscapes, contributing to both development and growth initiatives.
Why Join
You&rsquo;ll be part of a team building a new way of shipping games &mdash; combining speed, quality, and AI-driven workflows.
If you want to work in an environment where your impact is immediate and visible &mdash; we&rsquo;d like to talk. 
Requirements 
 
What You&rsquo;ll Do
You will own quality at speed &mdash; ensuring we ship fast without breaking the product.<ul><li>
Define and lead QA strategy across multiple game projects, ensuring high-risk areas have explicit test coverage and prioritization.</li><li>
Build a QA system that enables fast iteration and reliable releases while maintaining clear go/no-go status, risks, and evidence for sign-offs.</li><li>
Introduce and scale automated testing workflows, collaborating with AI engineers to build tools that accelerate validation</li><li>
Reduce QA cycles and regression duration while maintaining product stability.</li><li>
Identify risks early and involve yourself in refinement/design to catch issues before they impact releases</li><li>
Mentor QA Engineers, lead knowledge-sharing sessions, and support hiring/onboarding to upskill the team</li><li>
Work closely with product, engineering, and design to maintain quality standards</li><li>
Ensure LiveOps updates are tested and shipped quickly and safely</li></ul>
What You Bring(Experience &amp; Requirements)<ul><li>
4 to 7 years of QA experience, with a proven track record of leading QA for mobile games (casual or hybrid casual)</li><li>
Proven ability to design and maintain an automation strategy for regression and critical paths</li><li>
Experience improving frameworks, CI integration, and test infrastructure to ensure high &quot;green run&quot; stability and low flake rates.</li><li>
Experience performing root cause escape analysis and implementing actions to prevent recurrence</li><li>
Experience supporting LiveOps environments with frequent releases</li><li>
Strong understanding of both manual and automated testing approaches</li><li>
You think in systems&mdash;not just test cases&mdash;and prioritize test effectiveness by cleaning up low-value tests</li><li>
Strong stakeholder feedback from Dev/PM leads regarding your communication and partnership in alignment on scope and risks</li><li>
You&rsquo;re comfortable working with tools and collaborating with engineers to improve testing pipelines</li><li>
You move fast, take ownership, and don&rsquo;t wait for direction</li><li>
Comfortable with LiveOps environments, frequent releases, and AI-assisted workflows</li></ul>
Environment<ul><li>
High ownership &mdash; you own quality and release reliability</li><li>
High speed &mdash; frequent releases and rapid iteration</li><li>
AI-assisted workflows &mdash; faster testing, validation, and iteration cycles</li><li>
Global team &mdash; work across multiple regions and disciplines</li><li>
Low bureaucracy &mdash; minimal process, maximum execution</li></ul> 
Benefits 
<ul><li>
Market competitive, tax-free USD salaries</li><li>
Private Health Insurance</li><li>
Paid Time Off</li><li>
Performance Bonus</li><li>
Annual Performance Reviews</li></ul></div>

QA Lead - Mobile Games (Speed, Systems & Automation)

Explore 823+ Quality assurance manager in Lahore this April. Find roles across top companies and apply now to boost your career.