sqa engineer

engineering manager

engineering manager qa

senior sqa automation engineer Jobs in Lahore

senior sqa automation engineer

sqa automation engineer

quality assurance manager

Zepto Systems Limited

We are seeking a highly skilled SQA Automation Manager to lead our quality assurance automation strategy and ensure the delivery of high-quality SaaS products. The ideal candidate will manage a team of QA engineers, architect automation frameworks, and continuously improve automated testing processes across the organization.Key Responsibilities:<ul><li>Lead and mentor a team of SQA engineers in designing, developing, and executing automated test frameworks and scripts.</li><li>Drive Behavior-Driven Development (BDD) initiatives and review Gherkin feature files.</li><li>Define and implement test strategies for functional, regression, performance, and scalability testing.</li><li>Collaborate with product, development, and DevOps teams to ensure robust test coverage.</li><li>Design and maintain automation frameworks for web, API, and mobile applications.</li><li>Establish KPIs to track testing efficiency, test coverage, and defect management.</li><li>Stay up-to-date with industry trends to continually enhance testing practices.</li><li>Promote continuous improvement in QA tools, processes, and standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Software Engineering, or related field.</li><li>8+ years of experience in Software Quality Assurance, with 4+ years in automation.</li><li>Proven experience leading QA teams and driving quality initiatives.</li><li>Strong expertise with automation tools (e.g., Playwright, Selenium, Cypress, Appium).</li><li>Proficiency in scripting languages such as Java or JavaScript.</li><li>Hands-on experience with API testing (Postman, Rest Assured, SOAP UI).</li><li>Working knowledge of performance testing tools (e.g., JMeter, Gatling).</li><li>Excellent communication, leadership, and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Software Quality Assurance Manager (Automation)

Keune Cosmetics Pakistan

Position Summary:The Quality Assurance Manager is responsible for overseeing the quality monitoring and improvement programs across all call center operations. This role ensures that customer interactions (inbound, outbound, chat, and email) meet company standards for excellence in service, compliance, and efficiency. The QA Manager will lead a team of analysts to identify training opportunities, develop performance improvement initiatives, and collaborate with operations and training teams to enhance customer experience.Key Responsibilities:<ul><li>Develop, implement, and maintain a comprehensive Quality Assurance framework for call center operations.</li><li>Lead and manage a team of Quality Analysts to monitor, evaluate, and provide feedback on agent interactions.</li><li>Define quality metrics, scorecards, and calibration processes to ensure consistency and fairness.</li><li>Conduct regular audits of calls, emails, and chat interactions for accuracy, compliance, and service excellence.</li><li>Analyze QA data and trends to identify process gaps, performance issues, and training needs.</li><li>Partner with Training and Operations teams to design and deliver targeted coaching and development programs.</li><li>Ensure compliance with company policies, data protection regulations, and industry standards.</li><li>Prepare and present QA performance reports and actionable insights to senior management.</li><li>Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Lead regular calibration sessions with internal and client stakeholders to align quality expectations.</li><li>Manage QA tools, forms, and software to ensure effective quality monitoring processes.</li></ul>Qualifications and Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or a related field (Master&rsquo;s preferred).</li><li>5&ndash;8 years of experience in a call center or BPO environment, with at least 3 years in a QA leadership role.</li><li>Strong knowledge of contact center operations, KPIs, and quality frameworks.</li><li>Experience with QA tools and CRM systems (e.g., NICE, Verint, Five9, Zendesk, Salesforce).</li><li>Proven track record of driving service quality improvements and customer satisfaction.</li><li>Excellent analytical, communication, and leadership skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong attention to detail and process orientation.</li></ul>Key Competencies:<ul><li>Leadership and team management</li><li>Data-driven decision-making</li><li>Coaching and feedback delivery</li><li>Customer-centric mindset</li><li>Process improvement and innovation</li><li>Collaboration and stakeholder management</li></ul>Performance Metrics:<ul><li>Quality score improvement (target vs. actual)</li><li>Reduction in repeat errors / customer complaints</li><li>Calibration accuracy across QA and Ops teams</li><li>Agent performance improvement post-feedback</li><li>Customer satisfaction (CSAT) and First Call Resolution (FCR) rates</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Manager Quality Assurance Inbound/Out Bound call center

Topdot Pvt Ltd

Company Description:Topdot delivers dynamic website solutions to clients around the world. Our vision is to provide creative and user-friendly solutions while bringing innovation to everyday business processes. We are a one-stop-shop for our clients, offering a variety of IT services including website development, mobile apps, and online marketing.Job Description:We&rsquo;re seeking a Lead QA Engineer to lead our quality assurance strategy and ensure the delivery of high-performing, reliable, and user-focused digital solutions. As the cornerstone of our QA organization, you will define and drive testing standards across teams, collaborate closely with Project Management, Design, Development, and SEO to uphold quality at every stage, and harness the power of AI-driven tools and methodologies to transform how we test, monitor, and optimize our products. This is a strategic, hands-on leadership role for a seasoned QA professional eager to shape the future of quality engineering in an environment that values innovation, precision, and collaboration.Key Responsibilities:<ul><li>Design, implement, and oversee comprehensive test strategies and plans for web, mobile, and backend systems.</li><li>Establish and own the organization&rsquo;s QA framework and standards, ensuring alignment with overall delivery governance and project management practices.</li><li>Lead the development and execution of automated, manual, and AI-assisted testing across the full product lifecycle.</li><li>Collaborate closely with Project Management, Development, and SEO teams to ensure quality, performance, and scalability from concept to deployment.</li><li>Provide quality risk assessments to the Technical Project Manager for inclusion in the project's risk register, and define the key quality metrics for executive portfolio reporting.</li><li>Identify, document, and track defects and performance issues, driving continuous improvement through data-driven insights.</li><li>Conduct technical due diligence and perform quality audits on proposed third-party tools, frameworks, and architecture patterns before they are adopted by project teams.</li><li>Leverage AI tools and machine learning techniques to enhance test coverage, defect prediction, and root-cause analysis.</li><li>Mentor and guide QA engineers, fostering a culture of technical excellence and accountability.</li><li>Continuously assess and integrate emerging QA technologies, frameworks, and AI capabilities to enhance efficiency and reliability.</li><li>Act as a quality advocate within the organization, ensuring products meet the highest standards of user experience and technical integrity.</li><li>Contribute essential quality-related data and insights to the PMO's 'Lessons Learned' repository and formal post-implementation reviews.</li></ul>Required Skills and Qualifications:<ul><li>8+ years of experience in software quality assurance, with at least 3 years in a senior or lead QA role.</li><li>Bachelor&rsquo;s degree in Computer Science, Engineering, or related technical field</li><li>Proven expertise in test automation frameworks (e.g., Selenium, Cypress, Playwright) and CI/CD integration.</li><li>Strong understanding of functional, regression, performance, and usability testing methodologies.</li><li>Demonstrated ability to collaborate effectively with cross-functional teams including Project Management, Development, and SEO.</li><li>Hands-on experience leveraging AI or ML tools for quality assurance&mdash;such as AI-powered testing automation, predictive analytics, or intelligent test case generation.</li><li>Proficiency in scripting languages (Python, JavaScript, or similar) and experience working with API testing (Postman, REST Assured).</li><li>Strong analytical, problem-solving, and communication skills, with the ability to drive quality outcomes at scale.</li><li>Demonstrated ability to translate technical QA findings and metrics into business insights and strategic recommendations for senior leadership and project management teams.</li></ul>Preferred Skills and Qualifications:<ul><li>Experience with AI-driven QA platforms (e.g., Testim, Applitools, Mabl, or Functionize).</li><li>Familiarity with cloud environments (AWS, Azure, GCP) and containerized testing using Docker or Kubernetes.</li><li>Knowledge of SEO performance testing and analytics validation.</li><li>Certification in ISTQB, Certified Agile Tester, or similar QA credentials.</li><li>Previous experience in e-commerce, digital marketing, or other high-traffic web environments.</li></ul>Benefits and Perks:<ul><li>A collaborative, growth-focused culture that empowers innovation and experimentation.</li><li>Competitive compensation with performance-based bonuses.</li><li>Comprehensive health and wellness insurance.</li><li>Generous paid time off and company holidays.</li><li>The opportunity to lead QA innovation in a company that values technology, creativity, and AI-driven advancement.</li></ul>If you&rsquo;re a forward-thinking QA leader passionate about driving excellence through innovation and collaboration&mdash;we&rsquo;d love to hear from you.Apply here or at hr@topdot.pk with your updated CV.Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Current salary in PKR?</li><li>Expected salary in PKR?</li></ul>Experience:<ul><li>software quality assurance: 8 years (Required)</li></ul>Work Location: In person

Software Quality Assurance Lead

Samad Rubber works ltd

Job description:<ul><li>Responsible to implement quality acceptance criteria with allowed deviation rates for all process at SRW from incoming to final inspection and share with concerned Staff.</li><li>Assess customer&rsquo;s quality requirements and ensure to implement procedures for testing accordingly.</li><li>Ensure Inspection and testing of Raw material Composition Through Composition Supervisor as per defined Quality Parameters.</li><li>Responsible to Guarantee Quality Assurance Inspection at every stage of product manufacturing.</li><li>To issue the warning slips / CARS to production department regarding faulty production.</li><li>Highlight the issues if arise and meeting with quality supervisors to improve quality matters when required.</li><li>Ensure that the production lots received at packaging are free of quality errors.</li><li>Train new staff of quality assurance and line inspector quality so that they can perform quality inspection job as per company expectations.</li><li>Responsible that all QA/QC related documents properly prepared, maintained and updated.</li><li>Review the Quality approval and rejection reports from QA staff on routine basis.</li><li>investigate the customer complaint and guide corrective and preventive action to avoid such complaints in future.</li></ul>Skills &amp; Requirements:<ul><li>Qualification: Bachelor&rsquo;s degree in Industrial Engineering, Chemical Engineering or related field.</li><li>Experience : 7 to 10 years of experience in Quality Assurance/Quality Control roles. Minimum 3&ndash;5 years in a supervisory or managerial quality position, preferably in manufacturing or rubber/industrial products industry.</li><li>Strong knowledge of QA/QC processes, inspection methods, and quality tools.</li><li>Excellent leadership and team management abilities.</li><li>Based in a manufacturing environment with frequent floor visits.</li></ul>Job Type: Full-timeWork Location: In person

Manager Quality - Foam

The First School

The First Sol (thefirstsol.com) is hiring!Position: Quality Assurance (QA)Experience: 1 yearSalary Range: 35k to 45kLocation: College Road, Lahore (Onsite)Company: The First Sol (Web &amp; Mobile App Development)About Us:The First Sol (TFS) is growing and looking for a skilled Quality Assurance Engineer to ensure our software products meet the highest standards of quality and performance.Key Responsibilities:<ul><li>Perform manual testing for web and mobile applications</li><li>Prepare and execute test cases and test scenarios</li><li>Identify, document, and report bugs using testing tools</li><li>Work closely with the development team to ensure timely fixes</li><li>Conduct functional, regression, and usability testing</li><li>Ensure quality and accuracy before project deployment</li></ul>Required Skills &amp; Experience:<ul><li>1 year of QA/testing experience</li><li>Strong understanding of QA methodologies and testing processes</li><li>Experience with bug tracking tools (Jira, Trello, etc.)</li><li>Basic knowledge of automation tools is a plus</li><li>Strong attention to detail and problem-solving skills</li><li>Good communication and analytical abilities</li></ul>Join TFS and be part of a company that values innovation, professionalism, and growth.Apply now or share with someone who might be a great fit!Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>QA: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Quality Assurance(QA)

Seven Zones Travel

We are currently seeking a detail-oriented and experienced Female Quality Assurance (QA) Specialist to join our team. The QA Specialist will be responsible for monitoring and evaluating the performance of our Customer Service Support Agents, focusing primarily on call handling quality, customer interaction, and compliance with company standards.Key Responsibilities:<ul><li>Monitor and listen to customer service calls to ensure high standards of customer care.</li><li>Evaluate call recordings for accuracy, professionalism, and adherence to scripts and protocols.</li><li>Provide detailed feedback and reports to management and agents on performance.</li><li>Identify gaps in agent performance and suggest areas for training and improvement.</li><li>Collaborate with the training team to implement corrective actions.</li><li>Maintain accurate QA logs and documentation.</li><li>Ensure agents comply with company policies and customer service best practices.</li></ul>Requirements:<ul><li>Female candidate (due to team and cultural requirements).</li><li>EDUCATION: MUST O-LEVEL 0r A-Level</li><li>Previous experience in quality assurance or call center evaluation preferred.</li><li>Strong communication and analytical skills.</li><li>Excellent attention to detail.</li><li>Proficient in using call monitoring tools and reporting software.</li><li>Fluent in ENGLISH &ndash; both spoken and written.</li><li>Ability to work independently and maintain confidentiality.</li></ul>Preferred Qualifications:<ul><li>1+ year of experience in a customer service or call center QA role.</li><li>Experience in the travel, hospitality, or service industry is a plus.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Training and career development opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Quality Assurance Officer

Jeeny

<div>
 
 About Jeeny:
 
 
 
 Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.
 
 
 We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.
 
 
 We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.
 
 
 
 Job Brief:
 
 
 
 We are seeking an experienced and proactive
 
 Engineering Manager (QA)
 
 to lead the quality assurance function across our product and engineering teams. This role involves overseeing the QA strategy, managing manual and automation teams, and ensuring quality across complex domains like customer experience, business ride flows, and backend systems. You will drive test planning, process improvement, bug triaging, and team alignment with product, tech leads, and Requirement Engineering (RE) teams.
 
 
 
 Responsibilities:
 
 
 
 <ul>
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 Own the overall QA strategy, roadmap, and execution across squads
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 Set quarterly QA team goals and track execution and outcomes
 </li>
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 Drive process improvements across automation, manual QA, and release cycles
 </li>
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 Collaborate with product and tech leads to prioritize QA backlog and grooming of reported bugs
 </li>
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 Coordinate test planning, coverage, and manual test scans for critical feature launches
 </li>
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 Conduct process gap analysis and define preventive quality measures
 </li>
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 Collaborate with HR for resource planning, team capacity, and hiring decisions
 </li>
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 Align QA strategy with long-term goals including tooling, frameworks, and test infrastructure
 </li>
 <li>
 Actively participate in Requirement Engineering (RE) meetings, daily stand-ups, and QA team syncs
 </li>
 <li>
 Maintain reporting, documentation, and progress tracking for QA activities and coverage
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 BS/MS in Computer Science, Software Engineering, or a related field
 </li>
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 12+ years of QA experience, with at least 3 years in a QA leadership or management role
 </li>
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 Strong understanding of QA methodologies, automation frameworks, and release management
 </li>
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 Experience in managing cross-functional QA efforts across manual and automation teams
 </li>
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 Familiarity with tools like Selenium, JIRA, TestRail, Postman, CI/CD pipelines, and version control systems
 </li>
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 Proven ability to lead strategic initiatives and align QA with business priorities
 </li>
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 Excellent planning, communication, and stakeholder collaboration skills
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 Experience in fast-paced product environments such as ride-hailing, logistics, or mobility is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Market Competitive Salary 💰 Hit the ground running with a salary that reflects your worth in today's market
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 Learn &amp; Grow 📚 Level up with real-world projects, cross-functional job rotations, hands-on mentorship, and expert-led sessions tailored to your growth
 </li>
 <li>
 International Exposure 🌍 Collaborate across borders with teams in KSA, Jordan, Pakistan, and UAE&mdash;experience a global career from day one
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 Health Insurance 🏥 Full health coverage so you can focus on your goals with peace of mind
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 OPD Coverage 🏥 Outpatient visits? We've got that covered for you
 </li>
 <li>
 End of Service Benefit 💼 Loyalty pays off, long-term service comes with financial rewards
 </li>
 <li>
 Dollar Adjustment Allowance 💲 With our dollar adjustment allowance, you can stay ahead of inflation. You're protected against currency fluctuations, so your compensation stays consistent and fair
 </li>
 <li>
 Internet Allowance 🌐 Work, stream, and stay in the loop with monthly internet support, whether you're learning, working, or just vibing
 </li>
 <li>
 Fuel Allowance ⛽ Fuel your daily grind with a monthly fuel allowance
 </li>
 <li>
 Learning &amp; Development Allowance 🎓 Get a yearly budget for certifications, courses, or training&mdash;because investing in you is a no-brainer
 
 
 </li>
 </ul>
 
 Company Culture
 
 
 
 Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.
</div>

Engineering Manager QA

Explore 1274+ Quality assurance manager in Lahore this November. Find roles across top companies and apply now to boost your career.