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quality assurance specialist

Simply Connect

Quality Assurance Analyst &ndash; US Telecom CampaignLocation: Shahrah e Faisal, Karachi Timings: Night Shift (US Hours) Job Type: Full-Time - OnsiteSimply Connect is looking for a Quality Assurance Analyst to monitor, evaluate, and improve the quality of customer interactions within our US Telecom campaign. The ideal candidate will analyze calls, assess compliance and performance, identify coaching opportunities, and help drive continuous improvement across the sales and customer service teams.Key Responsibilities<ul><li>Monitor and evaluate customer interactions based on quality standards and campaign requirements.</li><li>Conduct call audits and score evaluations for sales and customer service representatives.</li><li>Ensure compliance with company policies, client requirements, and industry regulations.</li><li>Identify trends, performance gaps, and recurring issues impacting customer experience.</li><li>Provide detailed feedback and actionable recommendations to agents and team leaders.</li><li>Prepare quality reports, scorecards, and performance analyses.</li><li>Participate in calibration sessions to maintain scoring accuracy and consistency.</li><li>Collaborate with Operations and Training teams to improve team performance.</li><li>Track quality metrics and support continuous process improvement initiatives.</li><li>Maintain accurate records of evaluations and quality findings.</li></ul>Requirements<ul><li>2&ndash;3 years of experience in Quality Assurance, Sales, Customer Service, or Customer Support.</li><li>Experience working with US customers is required.</li><li>Strong understanding of quality monitoring and performance evaluation.</li><li>Excellent listening, analytical, and communication skills.</li><li>Strong attention to detail and problem-solving abilities.</li><li>Proficiency in Microsoft Excel, Google Sheets, and CRM platforms.</li><li>Experience in a US Telecom campaign is preferred.</li></ul>Preferred Qualifications<ul><li>Previous experience auditing sales or customer service calls.</li><li>Knowledge of call center KPIs, compliance standards, and quality frameworks.</li><li>Ability to analyze data and identify performance trends.</li></ul>Benefits<ul><li>Competitive Salary Package</li><li>Performance-Based Incentives</li><li>Career Advancement Opportunities</li><li>Professional Work Environment</li><li>Ongoing Learning &amp; Development</li><li>Transport Facility (Where applicable)</li></ul>Apply Nowhr@wesimplyconnect.comPay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in Quality Assurance/International Sales/Customer Service, or Customer Support?</li><li>Have you worked with US customers and evaluated or handled customer interactions in a call center environment?</li><li>Are you available to work onsite in Karachi during night shifts (US business hours)?</li></ul>Work Location: In person

Quality Assurance Analyst – US Telecom Campaign

Avery Dennison

<div>Company Description 
About Avery Dennison
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.
Avery Dennison is an equal opportunity employer. 
Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via Requestaccomodation@eu.averydennison.com. 
Job Description 
Key Responsibilities
Quality Assurance &amp; Pre-Dispatch Inspection<ul><li>
Conduct final quality audits of finished goods at Outsourced Sites prior to dispatch to Avery Dennison, ensuring all products meet defined specifications and standards.</li><li>
Implement and maintain Avery Dennison quality standards at outsourced partner facilities, ensuring consistent adherence across all production operations.</li></ul>
Process Improvement<ul><li>
Execute process audits at outsourced partner sites to identify gaps and inefficiencies, driving targeted improvements to enhance overall product quality.</li><li>
Collaborate with production teams to recommend and implement best practices that support quality and operational efficiency.</li></ul>
Root Cause Analysis &amp; Complaint Management<ul><li>
Perform structured root cause analysis (RCA) for customer complaints and quality non-conformances, implementing effective countermeasures to prevent recurrence.</li><li>
Maintain documentation of complaints, investigations, and corrective actions in line with company standards.</li></ul>
Training &amp; Capability Building<ul><li>
Design and deliver training programs for outsourced partner production and quality teams to ensure thorough understanding of and compliance with Avery Dennison quality requirements.</li><li>
Support partner teams in building internal quality management capabilities over time.</li></ul>
General<ul><li>
Execute additional tasks and special assignments as directed by the Department Head, contributing to broader departmental and organizational goals.</li></ul> 
Qualifications 
Minimum Qualifications<ul><li>
Bachelor's degree in Chemical Engineering, Applied Chemistry or Chemistry.</li><li>
2+ years of experience in quality assurance or quality control within a manufacturing environment.</li><li>
Hands-on experience conducting process audits, quality inspections, and root cause analysis.</li><li>
Familiarity with quality management systems (e.g., ISO 9001) and standard QA tools and methodologies.</li><li>
Strong communication skills with the ability to train and influence cross-functional and external teams.</li></ul> 
Additional Information 
Please note that if you have not heard from the HR Department within 30 days of this advert closing, your application has unfortunately been unsuccessful.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Quality Control Officer OSP

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Research &amp; Development
 
 
 In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.
 
 
 We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.
 
 
 The size of our organisation means you'll have the opportunity to learn and work in different functions within R&amp;D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 The scope of the job includes planning and managing, day to day QA oversight activities.
 </li>
 <li>
 Ensuring on time release of products from Mauripur &ndash; Healthcare/ Household after proper review.
 </li>
 <li>
 Support SQH in Quality resource management, update system and documents as per requirement.
 </li>
 <li>
 Direct reports include:
 </li>
 <ul>
 <li>
 AM QA
 </li>
 <li>
 QA Executive
 
 </li>
 </ul>
 </ul>
 Your responsibilities
 
 
 <ul>
 <li>
 Authorized by Reckitt for taking final decision on release or rejection of finished products in conjunction with SOP HCQA-017.
 </li>
 <li>
 Authorized to delegate release or rejection of finished products including but not limited to as per Quality Assurance System defined under Schedule B-II GMP compliance of Drug Act 1976.
 </li>
 <li>
 Authorized by Reckitt in reference to Drug Act 1976, Drug (Licensing &amp; Advertising) Rules 1976 &amp; Schedule B-II to release &amp; certify or to delegate release &amp; certify that each production batch has been produced and controlled in accordance with the requirements of the good manufacturing practices and the relevant rules made under the Ordinance relevant to the production, control, and release of drugs as well as of conditions of registration.
 </li>
 <li>
 Establish the quality management system and procedures.
 </li>
 <li>
 Monitor adherence to QA process is following all local regulatory requirements and Reckitt quality management systems.
 </li>
 <li>
 Ensure that the quality control procedures are implemented during every step of the production process.
 </li>
 <li>
 Implement Product Quality plans to ensure controls of manufacturing, quality testing and product packaging through line inspection.
 </li>
 <li>
 Implement Product Validation second plan to ensure robustness of manufacturing process, equipment, cleaning, and environment.
 </li>
 <li>
 Ensure that Annual Product Review (APR) are prepared and CAPA plan is in place.
 </li>
 <li>
 Ensure that thorough checking of batch documents in order to ensure release of Finished Products for sales is done in compliance with all local regulatory requirements and Reckitt Quality Management System.
 </li>
 <li>
 Plan and conduct internal quality audits and facilitate proactive solutions by collecting and performing statistical analysis of quality data.
 </li>
 <li>
 Establish and implement the Inspection and Testing Plan
 </li>
 <li>
 Participate in GMP Audit Program for the site.
 </li>
 <li>
 Ensure that deviations system is in place and effective CAPA and investigations are being done and monitor progress on implementation of CAPA.
 </li>
 <li>
 Ensure that Change control procedures are in place and effective.
 </li>
 <li>
 Take appropriate corrective actions on identified problems.
 </li>
 <li>
 Identify potential sources of error and suggest ways to eliminate them. (Preventive Actions)
 </li>
 <li>
 Support in investigating customer complaints.
 </li>
 <li>
 Ensure to manage proper upkeep and maintenance of Batch history records / documents and finished products and raw material retention samples.
 </li>
 <li>
 Monitor and report KPIs and take corrective / Preventive actions to improve quality performance.
 </li>
 <li>
 Continuous process improvement Devise procedures to inspect and report quality issues.
 </li>
 <li>
 Carry out regular Quality reviews with Supply Leadership to highlight areas of risk, progress being made, help needed and learning to be transferred smoothly.
 </li>
 <li>
 Ensure that NPD/EPD projects are smoothly handed over into manufacturing operations while &lsquo;Good-For-Sale&rsquo; is only approved when all quality requirements and success criteria are satisfied.
 </li>
 <li>
 Any other job/task assigned by Site Quality Head.
 
 
 </li>
 </ul>
 The experience we're looking for
 
 
 <ul>
 <li>
 Doctor of Pharmacy (Pharm &ndash; D) or bachelor&rsquo;s degree in pharmacy with 7 years experience having minimum five years experience in quality control and testing of drugs.
 </li>
 <li>
 Additional business high school graduation degree e.g., MBA/ MPhil will be preferred.
 </li>
 <li>
 Clear understanding and ability to assess and act upon product safety, quality, efficacy, and compliance risks.
 </li>
 <li>
 Good understanding of typical regulatory requirements relevant to a regulated product (But not limited to) e.g., Drugs Act. 1976, DRAP Rules 2012, ISO Standards and applicable ICH guidelines.
 
 
 </li>
 </ul>
 The skills for success
 
 
 Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&amp;D, Product Lifecycle Management.
 
 
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Head of Quality Assurance

NielsenIQ

<div>
 
 Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View&trade; on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.
 
 
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Execute low to medium complexity quality control tasks under supervision
 </li>
 <li>
 Ensure accurate setting of QC Ratings as a quality benchmark and foundation for further analysis
 </li>
 <li>
 Maintain compliance with global quality standards as defined by the MI OPS framework
 </li>
 <li>
 Identify and report quality issues, inconsistencies, or process gaps
 </li>
 <li>
 Collaborate with cross-functional teams to support continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Ability to complete assigned tasks on time with high accuracy and attention to detail
 </li>
 <li>
 Strong technical skills to perform quality checks effectively, including deeper knowledge of tools and systems used
 </li>
 <li>
 Solid written and verbal communication skills for clear documentation and collaboration
 </li>
 <li>
 Good analytical and problem-solving abilities to assess data and identify root causes
 </li>
 <li>
 Sound judgment in handling ambiguous or complex situations
 </li>
 <li>
 Product knowledge in a limited set of Product Groups
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, Outlook, etc.)
 </li>
 <li>
 A collaborative mindset and strong interpersonal skills to work effectively in a team environment
 </li>
 <li>
 Should have a bachelors degree
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
 
 
 
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

Quality Associate Data OPS

Human Capital HR Solutions

Quality Control Manager (Call Center QA)Location: Remote Industry: BPOHuman Capital HR Solutions is hiring a Quality Control Manager for one of its international clients operating in the dietary supplements industry. We are looking for an experienced professional with a strong background in Call Center Quality Assurance and Sales Quality Management to ensure high-quality customer interactions and continuous performance improvement.Key Responsibilities:Listen to and evaluate 50&ndash;60 sales calls dailyAssess operator performance using internal quality standardsIdentify gaps in sales communication and objection handlingProvide clear, constructive feedback to improve agent performancePrepare quality reports and monitor overall call center performanceEnsure compliance with quality assurance policies and proceduresRequirements:Bachelor's degree in Business Administration, Management, Communications, or a related field3&ndash;5 years of experience in Quality Assurance/Quality Control within a Sales Call CenterStrong understanding of sales processes, customer service, and objection handlingExcellent analytical, listening, and communication skillsFluency in English and Urdu (spoken and written)Self-motivated with the ability to work independently in a remote environmentStrong attention to detail and report-writing skillsWhat We Offer:Fully remote working opportunityWork with an international organizationProfessional growth in a fast-paced environmentCollaborative and performance-driven cultureApply Now!Send your updated resume to: careers1.hc@gmail.comOnly shortlisted candidates will be contacted.Pay: Rs33,851.93 - Rs152,918.03 per monthWork Location: In person

Quality Control Manager (Call Center QA)

ABS INTERNATIONAL

Full-time | On-site | PKR 35,000 &ndash; 40,000/month | 10:00 PM &ndash; 6:00 AMLocation: Gulistan-e-Johar, Block 14, KarachiQuick Details:LocationGulistan-e-Johar, Block 14, Near Darul Sehat Hospital, KarachiShift10:00 PM &ndash; 6:00 AM (Night Shift)SalaryPKR 35,000 &ndash; 40,000 (paid training period)Job TypeFull-TimeProgram Duration3&ndash;4 Month Structured Training &rarr; Direct PromotionGrowth TrackSenior Sales Specialist / Team Manager / QA or Compliance LeadThis Isn't Just a Job. It's a Fast Track to ManagementMost companies make you wait years for a leadership role. We don't.We're launching a Management Trainee &ndash; Leadership Pipeline program designed for driven, sharp, early-career professionals who are ready to learn fast and lead sooner. If you've ever felt like you're capable of more than your current role offers &mdash; this is your opening.For the first 3 to 4 months, you will work directly alongside a Department Manager &mdash; shadowing every decision, sitting in every critical meeting, observing how a high-performing team is run, and building the operational knowledge most people spend years trying to acquire. You'll be paid a competitive salary the entire time. Then, based on your performance and strengths, you'll step into a confirmed leadership role &mdash; as a Senior Sales Specialist, Team Manager, or lead within our Compliance or QA division.We're not looking for someone who needs to be managed. We're looking for someone who's ready to become the manager.What You'll Do During the Training Period (Months 1&ndash;4)<ul><li>Shadow the Department Manager across all daily operations &mdash; floor management, team briefings, performance reviews, and escalation handling</li><li>Observe and participate in sales team supervision, coaching sessions, and shift debriefs</li><li>Learn how KPIs are set, tracked, and enforced at the team level</li><li>Assist the manager in identifying performance gaps and recommending corrective actions</li><li>Develop a working understanding of compliance standards, QA protocols, and reporting structures</li><li>Build relationships across departments and establish credibility with team members</li><li>Take on increasing levels of responsibility as training progresses</li><li>Complete structured assessments at the end of each month to track readiness for promotion</li></ul>What You'll Own After Promotion (Month 4 Onward)Depending on performance and organizational fit, you will be placed in one of the following:<ul><li>Team Manager &mdash; Direct supervision of a sales or operations team; running shift briefings, managing performance, and owning team output</li><li>Senior Sales Specialist &mdash; Leading sales floor activity, mentoring junior reps, and driving conversion metrics</li><li>QA / Compliance Lead &mdash; Overseeing quality assurance processes, conducting call audits, and ensuring team adherence to company and client standards</li></ul>Required Qualifications<ul><li>Minimum Intermediate (FSc or A-levels)</li><li>Strong command of spoken and written English</li><li>Demonstrated ability to lead, influence, and command attention in group settings</li><li>Confident interpersonal presence &mdash; you walk into a room and people take notice</li><li>Availability to work the full night shift: 10:00 PM to 6:00 AM</li><li>Based in Karachi with the ability to commute to Gulistan-e-Johar, Block 14</li><li>High energy, self-motivated, and genuinely eager to grow into a leadership role</li><li>Comfortable working in a fast-paced, target-driven on-site environment</li></ul>Compensation<ul><li>Monthly salary of PKR 35,000 to PKR 40,000 &mdash; determined at the time of offer based on your background and interview performance. </li><li>This is a fully paid structured training program, not an unpaid internship. </li><li>Upon successful promotion to a managerial role, your compensation will be revised upward in line with your new responsibilities.</li></ul>What We Offer<ul><li>Competitive paid training salary (PKR 35,000 &ndash; 40,000/month) from Day 1</li><li>Guaranteed promotion pathway to a named leadership role within 3&ndash;4 months</li><li>Direct mentorship from Department Manager</li><li>Hands-on operational exposure that most roles take years to provide</li><li>A structured environment with clear expectations, real accountability, and real rewards</li><li>Career growth within a US-connected professional services company</li><li>A team culture that recognizes performance and promotes from within</li><li>On-site work environment in a professional, structured office setting</li></ul>Ready to Step Into Leadership?<ul><li>If you're early in your career but think and operate like a leader &mdash; this program was designed for you. We're not offering a desk job. We're offering a launchpad.</li><li>Apply now with your updated CV and our team will be in touch with shortlisted candidates promptly.</li></ul>We are an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and consider all qualified applicants without regard to race, religion, gender, nationality, disability, or any other protected characteristic. We encourage all candidates who meet the role requirements to apply.Pay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you currently residing in Karachi? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you able to commute to and work on-site at our office in Gulistan-e-Johar, Block 14, Karachi? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you available to work in the night shift from 10:00 PM to 6:00 AM? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you comfortable taking on supervisory responsibilities &mdash; including managing, coaching, and holding a team accountable &mdash; as part of this role? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Do you have a confident, assertive communication style and experience leading or coordinating a group of people in any capacity? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li><li>Are you available to join within the next 2 weeks if selected? (Answer with &quot;Yes&quot; or &quot;No&quot;)</li></ul>Work Location: In person

Management Trainee – Leadership Pipeline

Forsee Logistics

Department: Software Quality Assurance Reports To: QA Lead / Software Development Manager Office Timings: 6:00 PM to 3:00 AM (Mon-Fri) Office Location: Block 13 Gulistan-e-Johar, Karachi Job Type: Full-Time &amp; On-siteJob SummaryWe are seeking a detail-oriented and analytical Software Quality Engineer (SQE) to ensure the quality, reliability, and performance of web applications, mobile applications, and CRM-based systems. The ideal candidate will be responsible for executing manual and automated testing, supporting UAT processes, identifying defects, and ensuring that all software products meet business and technical requirements before release.Key Responsibilities1. Manual Testing<ul><li>Analyze business and technical requirements to design test cases and test scenarios</li><li>Perform functional, regression, integration, system, and exploratory testing</li><li>Identify, document, and track bugs using defect tracking tools</li><li>Validate fixes and perform re-testing and regression cycles</li></ul>2. Automation Testing<ul><li>Design, develop, and maintain automated test scripts for web and mobile applications</li><li>Execute automation test suites and analyze results</li><li>Enhance existing automation frameworks for scalability and efficiency</li><li>Integrate automated tests into CI/CD pipelines (where applicable)</li></ul>3. UAT (User Acceptance Testing) Support<ul><li>Coordinate with business users for UAT planning and execution</li><li>Prepare UAT test cases and support end-users during testing cycles</li><li>Collect feedback and ensure proper defect documentation and resolution</li><li>Validate business requirements against delivered functionality</li></ul>4. Web, Mobile &amp; CRM Testing<ul><li>Perform end-to-end testing for web applications, mobile apps, and CRM systems</li><li>Ensure cross-browser, cross-device, and cross-platform compatibility</li><li>Validate data integrity across integrated systems</li><li>Test APIs and backend services where required</li></ul>5. Quality Assurance &amp; Process Improvement<ul><li>Ensure adherence to QA standards, processes, and best practices</li><li>Participate in requirement analysis and sprint planning sessions</li><li>Provide feedback to improve product usability, performance, and reliability</li><li>Contribute to the continuous improvement of QA processes and tools</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or related field</li><li>1&ndash;4+ years of experience in Software Quality Assurance</li><li>Strong understanding of SDLC, STLC, and Agile methodologies</li><li>Experience in manual testing and test case design</li><li>Hands-on experience in automation testing tools (e.g., Selenium, Cypress, Playwright, Appium) is a plus</li><li>Experience with bug tracking tools (Jira, Bugzilla, Azure DevOps, etc.)</li><li>Understanding of API testing tools (Postman, SoapUI, etc.)</li><li>Knowledge of CRM systems testing (Salesforce, custom CRM, etc.) preferred</li><li>Strong analytical, problem-solving, and communication skills</li></ul>Preferred Technical Knowledge<ul><li>Test automation frameworks (TestNG, JUnit, PyTest, etc.)</li><li>CI/CD tools (Jenkins, GitLab CI, etc.)</li><li>Basic SQL knowledge for database validation</li><li>Understanding of RESTful APIs and JSON/XML structures</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Career growth in QA automation and leadership roles</li><li>Exposure to enterprise-level applications and CRM systems</li><li>Learning and development opportunities</li><li>Collaborative and growth-oriented work environment</li><li>Supportive and Friendly environment</li></ul>Pay: Up to Rs100,000.00 per monthWork Location: In person

Software Quality Engineer (SQE)

Explore 210+ Quality assurance specialist in Karachi this July. Find roles across top companies and apply now to boost your career.