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quality assurance specialist

quality specialist medicare d quality

University of Southern California

<div><b>Job ID</b> REQ20177368 <b>Category</b> Keck Medicine of USC</div>
<br><div><div><div><p>As the center of clinical charge capture, the Revenue Integrity (RI) Specialist provides leadership to the daily CDM maintenance workflow between the various entities of Keck Medical Center of USC and monitors the alignment of the various entities to the standard policy for maintaining the CDM. The RI Specialist is responsible for the timely and accurate synchronization of data between the CDM residing in the billing system and CDM management tools . The Senior RI Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. This includes ensuring all annual updates required by Medicare and other third-party payers are up to date. The Senior RI Specialist delivers direction to the documentation of all policies and procedures regarding CDM Maintenance and charge process; and conducts meetings to evaluate department charge processes to improve charge capture and coding compliance. The Senior RI Specialist also coordinates with Keck Medical Center of USC Administration, IS, Compliance, Clinical Informatics and Integration personnel on technology projects impacting charge entry, charge dictionaries, and charge, and provides data derived from multiple entities of Keck Medical Center of USC for the management and support of critical decisions and functions related the Chargemaster, CDM Maintenance, and the improvement of charge capture. As a subject matter expert in the area of compliance and pricing of services, the Senior RI Specialist responds to inquiries regarding Chargemaster issues and is responsible for supervising meetings for projects associated with educating and communicating to clinical revenue generating departmental staff regarding the CDM Maintenance process, coding updates, compliance issues, and charge capture improvement. The Senior RI Specialist works closely with revenue auditors and provides leadership by providing direction to the revenue auditor team to all entities of Keck Medical Center of USC in the research and resolution of requests in a timely manner; and aid in the training and skill development of auditors to maximize available tools for Chargemaster and billing compliance.<br>
<br>
<b>Essential Duties:</b></p></div><div><ul><li><p>
Performs maintenance to the Keck Medical Center of USC Charge Description Master (Keck &amp; Norris) ensuring all annual updates required by Medicare and other third-party payers are up to date. Assists the Revenue Cycle in annual coding review and processing of updates.</p></li></ul></div><div><ul><li><p>
Reviews and process requests for new code additions, code set corrections, revenue code to CPT/HCPCS code mismatch corrections and on-going identified changes for current systems to maintain compliance with both state and federal regulatory agencies.</p></li></ul></div><div><ul><li><p>
Leads and conducts meetings with Operations Leaders, Revenue Auditors, Clinical Department Staff, and Gatekeepers to address issues involving compliance with government regulations, third party payor needs and industry standards.</p></li></ul></div><div><ul><li><p>
Acts a subject matter expert for projects that impact revenue integrity and CDM. Subject matter expert to meet and/or communicate with various stakeholders for projects that impacts revenue integrity and the CDM.</p></li></ul></div><div><ul><li><p>
Takes the lead and exercises significant judgement and discretion on projects that have a broad, organizational impact.</p></li></ul></div><div><ul><li><p>
Coordinates and provides leadership to Revenue/Chart Audit team associated with research and resolution of account issues related to the CDM, charge capture, and other issues considered to be revenue integrity.</p></li></ul></div><div><ul><li><p>
Synchronizes CDM data between CDM and CDM Workflow &amp; Management Tool for Keck Medical Center of USC entities on a monthly basis.</p></li></ul></div><div><ul><li><p>
Imports/extracts data from various sources and in various formats as needed to review, monitor, track, and maintain the integrity of the CDM and associate charge flow process.</p></li></ul></div><div><ul><li><p>
Provides CDM data as necessary based on identified issues in form of ad-hoc reports.</p></li></ul></div><div><ul><li><p>
Provides guidance and education to ensure that CDM&rsquo;s and Charge Capture as needed of exist and newly acquired entities (i.e. Verdugo Hills) follow the standards and policies of Keck Medical Center of USC.</p></li></ul></div><div><ul><li><p>
Performs charge reconciliation activities, industry best practice research, and identifies and deploys charge capture improvement initiatives.</p></li></ul></div><div><ul><li><p>
Interprets and explains on details of charge services provided as needed.</p></li></ul></div><div><ul><li><p>
Participates collaboratively with Revenue Cycle and Ancillary team in the development, execution, and follow-up of education programs for USC Administration, Managers and Staff on all issues related to the charge master, charge capture, and new applications related processes.</p></li></ul></div><div><ul><li><p>
Participates in the development of policies and procedures, monitoring tools for late charges and establishment of procedures for timely and accurate charge capture mechanisms.</p></li></ul></div><div><ul><li><p>
Enhances professional growth and development</p></li></ul></div><div><ul><li><p>
Actively participates in team development, contributes to dashboards, and in accomplishing team, departmental, and organizational goals and objectives.</p></li></ul></div><div><ul><li><p>
Performs other duties as assigned.</p></li></ul></div><p></p><div><p><b>
Required </b><b>Qualifications:</b></p></div><div><ul><li><p>
Req Associate&rsquo;s Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field.</p></li></ul></div><div><ul><li><p>
Req Specialized/technical training Certification from an accredited program of Certified Coder (CPC/CCS/COC) or Certificate of Auditing (CPMA) within one year from date of hire.</p></li></ul></div><div><ul><li><p>
Req 5 years Experience in healthcare field required. Related experience may include a combination of clinical service delivery (nursing or allied health), coding, provider billing, medical records, charge audit environment, CDM maintenance, Medicare/Medicaid reimbursement, managed care contractual arrangements, and patient accounting.</p></li></ul></div><div><ul><li><p>
Req Experience with inpatient and outpatient billing requirements (UB-04) and CMS Medicare reimbursement methodology.</p></li></ul></div><div><ul><li><p>
Req Knowledge of other government and third-party payer reimbursement methodologyrequired.</p></li></ul></div><div><ul><li><p>
Req Must be able to implement a systematic, self-motivated approach to problem solving and be able to identify, coordinate and optimize resources needed to execute plan</p></li></ul></div><div><ul><li><p>
Req Proficient skills and knowledge in MS Office/ Windows</p></li></ul></div></div><p></p><div><div><p><b>
Preferred Qualifications:</b></p></div><div><ul><li><p>
Pref Bachelor&rsquo;s Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field.</p></li></ul></div><div><ul><li><p>
Pref Previous hospital Chargemaster experience, including the use of CDM Maintenance software (Craneware or Med Assets).</p></li></ul></div><div><ul><li><p>
Pref Experience and knowledge of Hospital charging practices.</p></li></ul></div><div><ul><li><p>
Pref Healthcare operations experience, particularly in an acute care hospital setting.</p></li></ul></div><div><ul><li><p>
Pref Current knowledge of the Revenue cycle, specifically the flow of charges in and across hospital billing systems.</p></li></ul></div><div><ul><li><p>
Pref Working knowledge of CPT, HCPCs and ICD9 coding principles.</p></li></ul></div><div><ul><li><p>
Pref Skills and knowledge on the following software: Cerner and Craneware</p></li></ul></div><p></p><div><p><b>
Required </b><b>Licenses/</b><b>Certifications:</b></p></div><div><ul><li><p>
Req Specialty Certification Certified Coder (CCS or CPC), Certified Outpatient Coder-COC (AAPC) or Certified Auditor (CPMA) obtained within one (1) year of date of hire.</p></li></ul></div><div><ul><li><p>
Pref Registered Nurse - RN (CA Board of Registered Nursing)</p></li></ul></div><div><ul><li><p>
Pref Pharmacy Technician (CA DCA)</p></li></ul></div><div><ul><li><p>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</p></li></ul></div></div><br>
<p></p>
Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital&rsquo;s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The annual base salary range for this position is $99,507.00 - $164,559.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div><b>Job ID</b> REQ20177368 <b>Posted Date</b> 07/10/2026</div></div><p></p>

Senior Revenue Integrity Specialist - Clinical Rev Integrity - Full Time 8 Hour Days (Exempt) (Non-Union)

Ohmium

<p>We are seeking a detail-oriented and reliable <strong>Remote Data Entry Clerk / Specialist</strong> to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information in company databases and systems. This is an excellent opportunity for individuals who possess strong organizational skills and enjoy working independently in a remote environment. Both <strong>full-time and part-time</strong> positions are available.</p><h3><strong>Responsibilities</strong></h3><ul><li>Accurately enter, update, and maintain data in company databases and software systems.</li><li>Verify information for accuracy and completeness before data entry.</li><li>Review and correct data discrepancies or errors.</li><li>Maintain confidential records and ensure data security.</li><li>Organize, categorize, and manage digital files and documents.</li><li>Generate reports and assist with data audits as needed.</li><li>Respond to data-related inquiries from management and team members.</li><li>Follow company procedures and quality standards for data management.</li></ul><h3><strong>Required Skills and Qualifications</strong></h3><ul><li>Excellent typing and data entry skills with strong attention to detail.</li><li>Strong organizational and time-management abilities.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.</li><li>Ability to work independently and meet deadlines.</li><li>Strong written and verbal communication skills.</li><li>Ability to handle sensitive and confidential information professionally.</li><li>Reliable internet connection and dedicated workspace.</li><li>High school diploma or equivalent required.</li><li>Previous data entry, administrative, or clerical experience is preferred but not required.</li></ul>

Remote Data Entry Clerk / Specialist (Full-Time / Part-Time)

Strategic Legal Practices

<div><p>Strategic Legal Practices is seeking a full-time Attorney Resource Group Assistant. The ARG Assistant supports the attorneys in delivering the highest level of service to our clients. As a contributing team member, the ARG specialist is pro-active in balancing multiple assignments. They take personal responsibility for the quality and timeliness of their work product while contributing to the team and maintaining confidentiality.</p><p>
Responsibilities may include, but are not limited to:</p><ul><li>
Creates, edits, formats, and proofreads legal documents, spreadsheets, and presentations, ensuring accuracy and consistency across all materials</li><li>
Reviews and edits documents to ensure compliance with applicable federal and state jurisdictional rules and procedures</li><li>
Prepares legal documents for court filing and electronic filing</li><li>
Makes and manages hearing reservations, coordinating with court systems and attorney calendars</li><li>
Edit/proofread documents</li><li>
Promptly responds to attorney requests via written, verbal, or electronic communication</li><li>
Effectively and efficiently manages work and information requests, including document management, scheduling, and coordination of Firm resources</li><li>
Helps attorneys and team members apply new technology to improve efficiency and quality of work product</li><li>
Hands off work with detailed instructions to team members so that the work product is not compromised</li><li>
Smoothly handles multiple demands and shifting priorities across all Firm offices</li><li>
Perform other responsibilities as assigned</li></ul><br>
<b>
Requirements</b><p><br>
Qualifications:</p><ul><li>
Experience in a legal environment or professional services preferred</li><li>
Adequate knowledge of general office equipment and software operating systems</li><li>
Strong communication skills (verbal and written) with the ability to develop positive working relationships (in-person and virtually)</li><li>
Meticulous attention to detail and accuracy</li><li>
Ability to manage multiple tasks with effective organizational skills</li><li>
Proven problem solving, critical thinking, and decision-making skills</li><li>
Ability to receive detailed information through oral and written communication</li><li>
Ability to use a computer monitor, read, create, proofread and transcribe documents</li><li>
Ability to work in a high-pressure deadline driven environment</li><li>
Ability to prioritize and handle multiple projects, with a willingness to accept ownership of projects and be successful in driving project and daily tasks, to a successful conclusion</li></ul><p>
Experience:</p><ul><li>
1-2 years related experience</li><li>
Prior experience working in a high-volume law firm preferred</li><li>
BA degree preferred</li></ul><br>
<b>
Benefits</b><p><br>
We&rsquo;re committed to supporting the well-being and success of our team through a robust and thoughtfully designed benefits package, including:</p><ul><li><ul><li><b>
401(k) with Employer Match</b> &ndash; Plan for your future with confidence and company support.</li><li><b>
Health, Dental, and Vision Insurance</b> &ndash; Comprehensive coverage to keep you and your family healthy.</li><li><b>
Short-Term, Long-Term Disability &amp; Life Insurance</b> &ndash; Financial protection for life&rsquo;s unexpected events.</li><li><b>
Paid Parking</b> &ndash; Convenient and covered, so you can focus on your day.</li><li><b>
Generous Paid Time Off</b> &ndash; Ample time to rest, recharge, and take care of personal matters.</li><li><b>
Employee Referral Program</b> &ndash; Earn rewards for introducing talented individuals to our team.</li><li><b>
Employee Assistance Program (EAP)</b> &ndash; Confidential resources for personal and professional support.</li><li><b>
Employee Discount Program</b> &ndash; Access to exclusive savings on a variety of products and services.</li><li>
$25-30/hr</li></ul></li></ul></div><p></p>

Attorney Resource Group (ARG) Assistant

CVS Health

<div><p>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.</p><p></p><p><b>
Position Summary</b></p><p>
The Senior Investigator, Aetna Special Investigations Unit, will conduct high level, complex investigations of known or suspected acts of healthcare fraud and abuse. This position will routinely handle high profile or highly sensitive matters involving cases that are national in scope, as well as, complex cases involving multi-lines of business, multiple subjects, or intricate healthcare fraud schemes.</p><ul><li>
Investigate matters of program integrity to prevent payment of aberrant claims submitted to the Medicaid lines of business for payment</li><li>
Conduct thorough research on subject(s) and related entities</li><li>
Initiate independently proactive data mining using SIU Tools to identify aberrant billing patterns and early scheme detection</li><li>
Conduct extensive analysis of claims data to determine aberrancy, pattern, or scheme</li><li>
 Research and prepare cases for both clinical and legal review</li><li>
Collaborate with Medical Directors on clinical issues and medical record questions</li><li>
Accurately documents all case activity and communications in designated case tracking system</li><li>
Communicate clinical findings to provider</li><li>
Adherence to all regulatory requirements</li><li>
Facilitate case outcomes for the recovery of company and customer monies lost from aberrant billing</li><li>
Provide training and guidance to new and junior investigators</li><li>
Assist junior Investigators in identifying resources for cases; offer suggestions on investigative strategy</li><li>
Serve as back up to the Team Leader as necessary</li><li>
Collaborate with federal, state, and local law enforcement agencies for the investigation and prosecution of healthcare fraud issues</li><li>
Communicate clearly a high level of FWA knowledge and understanding during interactions with both internal and external stakeholders</li><li>
Experience in witness testimony; Proficient in testifying for both civil and criminal proceedings</li><li>
Strong communication skills, both written and oral, are necessary for the development and implementation of professional presentations for internal and external stakeholders regarding healthcare fraud matters and Enterprise approach to FWA</li><li>
Communicate ideas on efficiency gains; provides input regarding controls for monitoring FWA among the business segments</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
3+ years investigative experience in healthcare fraud and abuse matters</li><li>
Working knowledge of medical coding; CPT, HCPCS, ICD10</li><li>
Proficient in Microsoft Office with advanced skills in Excel (pivot tables are a must, Power BI, etc.)</li><li>
Strong analytical ability to view and slice claims data in multiple facets</li><li>
Self-starter: initiates research that will be vital to an investigation</li><li>
Proficient in researching information and identifying new resources helpful to all cases</li><li>
Ability to travel up to 10%</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
5+ years investigative experience in healthcare fraud and abuse matters</li><li>
Medicaid/Medicare investigation experience; knowledge of applicable rules and regulations</li><li>
Exercises independent judgement; uses available resources and technology in developing evidence, supporting allegations for fraud and abuse</li><li>
Credentials: Association of Certified Fraud Examiners (CFE) or National Health Care Anti-Fraud Association (AHFI)</li><li>
Knowledge and understanding of complex clinical issues</li><li>
Customer-Focused. Ability to effectively interact and collaborate with various stakeholders and departments to drive solution</li><li>
Strong verbal and written communication skills (using correct grammar, spelling, sentence structure, etc.)</li></ul><p><b><br>
Education</b></p><ul><li>
Bachelor's degree or equivalent experience (5+ of working health care fraud, waste and abuse investigations)</li></ul><p></p><p><b>
Anticipated Weekly Hours</b></p>
40<p></p><p><b>
Time Type</b></p>
Full time<p></p><p><b>
Pay Range</b></p><p>
The typical pay range for this role is:</p><p></p>
$46,988.00 - $112,200.00<p></p><p>
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.</p><p><br>
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p></p><p><b>
Great benefits for great people</b></p><p></p><p>
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.</p><br>
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><br>
Additional details about available benefits are provided during the application process and on Benefits Moments.</p><br>
We anticipate the application window for this opening will close on: 08/22/2026<p></p><p>
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p></div>

Senior Investigator, Special Investigations Unit (Aetna SIU)

TikTok

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 Our E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on policies, rules, products, and systems to ensure quality. The Service and Support Center Team (SSC) is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Our US Service team provides customer support to al US TikTok Shop buyers across their full end-to-end journey, including presales, logistics, and aftersales.
 <br/>
 <br/>
 The role is responsible for maintaining the quality standard across our service delivery framework, driving consistency and improving satisfaction.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 - Build and scale a Quality Assurance Specialist Team.
 <br/>
 - Train new hires and manage the team on a day-to-day basis including coaching and performance management.
 <br/>
 - Drive root cause analysis, and implement key programs and initiatives to drive improvement of customer service metrics such as contact rate, CSAT, and resolution time.
 <br/>
 - Implement clear overall quality strategies with scalable processes, tools and systems.
 <br/>
 - Support analysis of agents' performance monitoring in each region's market. Analysis of global QA best practices, implement key programs and initiatives to drive improvement of QA scores and other key metrics such as CSAT.
 <br/>
 - Analyze reporting and reviewing of bad cases, arbitration and top quality drivers impacting key metrics to come up with solutions for improvement.
 <br/>
 - Produce statistical reports and insights on quality performance.
 <br/>
 - Collaborate with cross-functional teams to define action plans that resolve issues and drive continuous operational excellence.
 <br/>
 - Support for QA tool readiness and train-the-trainer (TTT) sessions.
 <br/>
 - Calibrate and set benchmark scores with regional QAs and global trainers to maintain consistency in quality evaluations based on updated SOP, tools and quality metrics.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications:
 <br/>
 - BA/BS degree or equivalent practical experience.
 <br/>
 - 2+ years managing teams and 3+ years in quality assurance, preferably within Customer Service.
 <br/>
 - Problem solver, able to work in a diverse, fast-paced environment with previous analytical experience (i.e. proficient in Excel and able to structure / analyze dashboards).
 <br/>
 - Customer focus and proven results of improving the customer experience delivered by a rapidly growing team
 <br/>
 - Excellent communication skills to coordinate processes and projects involving internal and external stakeholders.
 <br/>
 - Self-motivated, able to learn and work independently in global teams.
 <br/>
 <br/>
 Preferred Qualifications:
 <br/>
 - Experience in eCommerce or marketplace platform is a plus.
 <br/>
 <br/>
 <strong>
  About TikTok
  <br/>
 </strong>
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join Us
  <br/>
 </strong>
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 &ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  TikTok Accommodation
  <br/>
 </strong>
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Job Information
  <br/>
 </strong>
 【For Pay Transparency】Compensation Description (Annually)
 <br/>
 The base salary range for this position in the selected city is $88920 - $159600 annually.&ZeroWidthSpace;
 <br/>
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 <br/>
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 <br/>
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 <br/>
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 <br/>
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 <br/>
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 <br/>
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
 <br/>
 3. Exercising sound judgment.&ZeroWidthSpace;
</div>


TikTok Shop - Quality Assurance Program Manager

Coalition for Responsible Community Development

<div>Description:<p><br>
</p><p>Under the direction of the Program Manager and Director of Economic Development, the Business Loan Specialist serves as a trusted financial advisor to entrepreneurs and small business owners by identifying capital needs, developing funding strategies, and facilitating access to financing that supports business growth, sustainability, and job creation. The role focuses on proactive engagement with the small business community, relationship development, business advising, and successfully guiding clients from initial consultation through loan funding. The Business Loan Specialist is expected to cultivate and manage a robust pipeline of businesses while consistently achieving measurable capital infusion outcomes exceeding $1 million annually through traditional, alternative, and government-backed financing programs. This builds on the existing expectation that the role provides loan packaging, business consulting, and financing guidance to small businesses.</p><p><b>
ESSENTIAL DUTIES &amp;</b> <b>RESPONSIBILITIES</b></p><p><b>
Business Development &amp; Client Engagement</b></p><ul><li>
Proactively identify, recruit, and engage small business owners through outreach, networking, workshops, referrals, and strategic partnerships.</li><li>
Build and maintain a strong pipeline of entrepreneurs seeking access to capital and business growth resources.</li><li>
Develop trusted relationships with business owners through ongoing consultation and follow-up, resulting in long-term client engagement.</li><li>
Conduct comprehensive business needs assessments to identify financing opportunities and recommend appropriate capital solutions.</li><li>
Represent the BusinessSource Center at community events, lender forums, resource fairs, and business networking events to expand visibility and increase client engagement.</li></ul><p><b>
Capital Access &amp; Loan Facilitation</b></p><ul><li>
Serve as the primary advisor to business owners throughout the entire lending lifecycle from initial assessment and financial readiness through funding, closing, and post-loan technical assistance.</li><li>
Identify and structure financing solutions utilizing conventional bank financing, SBA loan programs, CDFIs, credit unions, microloans, alternative lenders, and public financing resources based on each business's growth objectives.</li><li>
Prepare complete lender-ready loan packages, including financial analysis, cash flow projections, debt service calculations, business narratives, and supporting documentation.</li><li>
Analyze financial statements, tax returns, credit reports, business plans, and operational performance to evaluate funding readiness and recommend appropriate financing strategies.</li><li>
Develop and maintain strong relationships with borrowers, lenders, financial institutions, and funding partners to ensure efficient processing, timely funding, and successful loan closings.</li><li>
Facilitate a minimum of $1 million annually in business capital infusion while maintaining high- quality client service, compliance, and measurable economic outcomes.</li><li>
Leverage capital access as a strategy to support business expansion, sustainability, job creation, and job retention. The Business Loan Specialist is expected to directly contribute to the BusinessSource Center's annual performance goals by generating financing opportunities that result in business growth and independently achieving at least 50% of the Center's annual job creation and retention targets.</li><li>
Monitor funded businesses through post-closing technical assistance to help clients successfully deploy capital, strengthen operations, retain existing jobs, and create new employment opportunities.</li></ul><p><b>
Relationship Management</b></p><ul><li>
Establish and strengthen strategic relationships with banks, SBA lenders, CDFIs, credit unions, economic development partners, and alternative financing organizations.</li><li>
Serve as the primary point of contact throughout the funding process while providing exceptional client service.</li><li>
Identify opportunities for repeat financing, expansion capital, equipment financing, working capital, and commercial real estate lending.</li></ul><p><b>
Business Consulting, Training &amp; Education</b></p><ul><li>
Provide one-on-one business consulting and facilitate workshops focused on financial management, business planning, capital readiness, cash flow management, credit improvement, and sustainable business growth.</li><li>
Develop customized action plans that strengthen business operations, improve financial readiness, and position entrepreneurs for successful financing opportunities.</li><li>
Educate business owners on available funding resources, lending products, financing strategies, and lender expectations to increase access to capital.</li><li>
Design and deliver educational workshops that empower entrepreneurs with the knowledge and tools needed to make informed financial decisions, build lender confidence, and support long- term business success.</li><li>
Collaborate with community partners, financial institutions, and resource organizations to expand educational opportunities and connect businesses to technical assistance, capital resources, and economic development programs.</li></ul>
Requirements:
<p>
 <b>QUALIFICATIONS</b></p><ul><li>
Bachelor&rsquo;s degree in Business Administration, Finance, Accounting, Economics, or a related field, or an equivalent combination of education and professional experience.</li><li>
Minimum of five (5) years of experience in commercial lending, SBA lending, CDFI lending, business banking, loan underwriting, business finance, or alternative financing.</li><li>
Demonstrated success facilitating business financing transactions with measurable outcomes, including capital infusion and business growth.</li><li>
Strong knowledge of business planning, financial analysis, cash flow projections, credit analysis, loan underwriting, and business financing programs.</li><li>
Experience advising and supporting small businesses through various stages of growth while building trusted relationships with entrepreneurs, lenders, and community partners.</li><li>
Knowledge of conventional financing, SBA loan programs, CDFIs, microloans, lines of credit, commercial real estate financing, equipment financing, and alternative capital resources.</li><li>
Proven ability to manage multiple financing opportunities, prioritize competing deadlines, and work independently while maintaining exceptional attention to detail.</li><li>
Excellent written, verbal, presentation, and interpersonal communication skills with a strong commitment to customer service and client success.</li><li>
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), CRM platforms, and cloud-based applications.</li><li>
Experience working within economic development, entrepreneurship, or small business assistance programs is highly desirable.</li><li>
Bilingual (English/Spanish) preferred.</li><li>
Valid California Driver's License, reliable transportation, and willingness to travel throughout the BusinessSource service area and work occasional evenings or weekends as needed.</li><li>
This is not a work from home position. This role reports to the office 5 days a week.</li></ul><p><b>
BENEFITS</b></p><p>
CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:</p><ul><li>
14 Paid Holidays</li><li>
On-Demand training memberships to bolster professional development</li><li>
Dental/Vision/ 85% employer-paid &amp; 45% dependent paid Medical Insurance</li><li>
401k eligibility from day one &amp; up to 3% matching after one year</li><li>
529 Educational Savings Plan from Principle</li><li>
Flexible Spending Account (FSA)</li><li>
Short &amp; Long Term Disability</li><li>
Accident &amp; Hospital Indemnity</li><li>
Whole life insurance with cash benefits</li><li>
Identity Theft Protection and Legal Services</li><li>
Discount pet insurance through ASPCA</li><li>
Generous work/life balance</li></ul><p>
JOB TYPE: Full-time</p><p>
SALARY RANGE: $75,000-$88,000</p><p>
All candidates are subject to a criminal history check and meet CRCD&rsquo;s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193.</p></div>

Business Loan Specialist

SmithGroup

<div><div><div><div><div><p>SmithGroup is an integrated design firm with a reputation for cultivating a top-ranked culture while pioneering award-winning innovative design solutions. We blend research, data and technology with ingenuity and a creative spirit to deliver resilient, inclusive spaces that solve our clients' greatest challenges. Our teams create exceptional design solutions for healthcare, science and technology, workplace, mixed use, higher education, cultural, waterfront, parks and open spaces, and urban environments. We are looking for passionate problem solvers who want to elevate design, push boundaries and create a more resilient future.</p><br>
<p></p><p>The Los Angeles office of SmithGroup is looking for a Senior Proposal Specialist to join our team.</p><br>
<p></p><p><b>Working with us, you will:</b></p>
<p>Proposal and Pursuit Presentations (70%)</p>
<ul><li><p>Serve as project manager for the coordination, writing, editing and production of statements of qualifications, proposals, presentations and other marketing collateral.</p>
</li><li><p>Guide the development and execution of go/no-go decision-making, planning, and win strategies to successfully capture work.
</p></li><li><p>Lead pursuit strategy and interview coaching.</p>
</li><li><p>Develop/maintain sector focused boilerplate to be used as master in proposals.</p>
</li><li><p>Provide significant support to and/or take ownership of proposal sections of major strategic pursuits.</p><br>
</li></ul><p></p><p>Messaging &amp; Strategy (25%)</p>
<ul><li><p>Serve as the lead regional marketer for a specific market(s).</p>
</li><li><p>Maintain a deep understanding of the Practice portfolio and expertise along with key trends and drivers impacting the market and translate them into actionable marketing content and win strategies.
</p></li><li><p>Partner with the Marketing Strategist to develop market-specific content and collateral for internal and external use.</p>
</li><li><p>Lead or support key Practice initiatives including thought leadership and events.</p>
</li><li><p>Lead brand building including the development of key market-level messaging.</p>
</li><li><p>Assist in capture planning strategy and research.</p><br>
</li></ul><p></p><p>Information Systems &amp; Administration (5%)</p>
<ul><li><p>Update firmwide database with employee, project and proposal information on an ongoing basis.</p>
</li><li><p>Mentor and/or provides pursuit oversight for more junior staff.</p><br>
</li></ul><p></p><p><b>An ideal candidate has:</b></p>
<ul><li><p>Bachelor&rsquo;s degree in Marketing, Journalism, Communications, or related field or equivalent experience required.
</p></li><li><p>Minimum of 7 years of work experience in the A/E/C industry required.
</p></li><li><p>CPSM certification preferred.</p>
</li><li><p>Proficiency in Microsoft Office suite and InDesign required.
</p></li><li><p>Working knowledge of Deltek Vision and OpenAsset preferred.
</p></li><li><p>Advanced knowledge of marketing fundamentals and A/E/C industry terminology.
</p></li><li><p>Ability to communicate complex concepts and storytelling in both written and graphic form.</p>
</li><li><p>The ability to successfully mentor more junior marketing staff on pursuits.</p>
</li><li><p>Excellent time and project management skills, passion for details and ability to work on multiple assignments simultaneously while maintaining a high level of quality and accuracy.
</p></li><li><p>The ability to think creatively and strategically.
</p></li><li><p>Advanced technical, graphic, and presentation skills.</p><br>
</li></ul><p></p><p>At SmithGroup, we are committed to helping our staff thrive with great projects and time to unwind. We offer flexible scheduling, a hybrid work environment, 3 weeks of PTO within your first year of employment with the option of purchasing additional time off, 8 paid federal holidays, plus 15 extra Fridays off! Our benefits plan includes medical, dental, and vision coverage, wellbeing resources, paid parental leave, a flex spending account and voluntary insurance options. We invest in your future through our 401(k) program with employer matching, tuition reimbursement program, one-on-one career coaching and professional development opportunities. While we may ultimately pay more or less than a posted salary range, at the time of posting the anticipated salary range for this position is $89,000 to $98,000 annually and you are eligible for a performance-based bonus each year. To be considered for this role, please create a profile and apply!</p><br>
<p></p><p><b><i>Equal Opportunity Employer</i></b></p>
<p><i>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. If you require reasonable accommodation to complete this application, interview, or otherwise participate in the employee selection process, please direct your inquiries to </i><i>careers@smithgroup.com</i><i>.</i></p></div></div></div></div></div>

Senior Proposal Specialist

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