administrative assistant

concierge

customer service representative Jobs in Chicago

customer service representative

front desk attendant

front desk receptionist

receptionist

Obama Foundation

<div>
 
 At The Obama Foundation, our mission is to inspire, empower, and connect people to change their world. We seek to build an active democratic culture where people are equipped and motivated to make change in the communities where they live, work, and play. Right here on the South Side of Chicago, we&rsquo;re building a home for this vision, a global center for change with a range of opportunities - coordinated programming, community outreach events, educational moments, and more - that invite visitors from down the block or across the globe to turn hope into action.
 
 
 
 Achieving our ambitious goals starts with an exceptional team built on our Hope to Action Values - Courage, Empathy, Integrity, Accountability, Community, Inclusivity, Pragmatism, Resilience, Imagination, and Hope. A Framework that anyone, anywhere, can use to build trust, activate participation, and expand opportunity in their community.
 
 
 
 Purpose of the Role
 
 
 
 As the Receptionist at the Obama Presidential Center, you will be responsible for creating a welcoming environment for guests, managing our front-desk operations, serving as a key back-up to the Call Center, and providing additional administrative support to the Foundation team.
 
 
 Core Job Responsibilities
 
 
 <ul>
 <li>
 Guest Relations: Greet and welcome office guests; direct visitors to the appropriate office.
 </li>
 <li>
 Communication: Answer, screen, and forward incoming phone calls and emails while providing basic information when needed. Provide dedicated back-up support to the Call Center to ensure seamless coverage and guest assistance during peak times.
 </li>
 <li>
 Office Logistics: Maintain office security by following safety procedures and controlling access via the reception desk, while maintaining a welcoming environment.
 </li>
 <li>
 Mail &amp; Deliveries: Support Office Coordinator as needed in receiving, sorting, and distributing daily mail; occasionally send outgoing mail and courier services in coordination with the Loading Dock Manager.
 </li>
 <li>
 Additional Operations &amp; Administrative Support: As needed help with office operations including restocking office supplies and assisting with tasks like filing, collating documents, or booking office conference rooms.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 Key Deliverables / Outcomes
 
 
 <ul>
 <li>
 Guest Relations:
 </li>
 <ul>
 <li>
 Ensure guests are greeted &amp; welcomed quickly.
 </li>
 <li>
 Maintain a professional and organized lobby environment.
 </li>
 </ul>
 <li>
 Communication: Effective phone routing, demonstrated knowledge of the Foundation in order to efficiently direct inquiries.
 </li>
 <li>
 Office Logistics: Ensure office security by adhering to security procedures with a positive and inclusive attitude.
 </li>
 <li>
 Mail &amp; Deliveries: Support daily distribution of mail and seamless coordination with the Loading Dock and Security.
 </li>
 <li>
 Additional Operations &amp; Administrative Support: Contribute to day to day tasks completed by the Workplace Services team, including restocking kitchen or office supplies, booking conference rooms, making coffee, etc.
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 1 - 3 years of experience as a receptionist, front office representative, or similar role.
 </li>
 <li>
 Excellent organizational skills with the ability to prioritize tasks and work under pressure.
 </li>
 <li>
 An ability to be proactive and able to problem solve with minimal supervision.
 </li>
 <li>
 Proficient in technology.
 
 
 </li>
 </ul>
 The pay rate for this role is $21.50/hour.
 
 
 This is a full-time, in-person role based at the Obama Presidential Center in Jackson Park.
 
 
 Don&rsquo;t check off every box in the requirements listed above? Please apply anyway! If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
 
 
 
 Equal Opportunity Employer
 
 
 
 
 The Foundation is committed to creating a diverse work environment and is proud to be an equal opportunity employer. The Foundation does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at careers@obama.org if you require a reasonable accommodation to complete this application.
 
</div>

Receptionist

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city&rsquo;s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
<div>About the role:
<div><div>The Front Desk Receptionist welcomes guests to the property , providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus r esponding to a wide variety of guest requests , assessing guest needs , adding personal recommendations , and align ing with Four Seasons service standards . 
</div><div>What you will do:
</div><div><ul><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
</li><li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, et c.
</li><li>Responds to all guest requests in an accurate and timely manner. Interaction s with guest will be in person and by phone;
</li><li>Resolves guest complaints , and find opportunities to recognize and personalize the service
</li><li>experience for all guests 
</li></ul></div><div>What you bring :
</div><div><ul><li>One + years e xperience working within a luxury hotel or similar environment is considered an asset
</li><li>Excellent interpersonal skills and communication skills
</li><li>Cross cultural sensitivity, and customer service orientation
</li></ul></div></div><div><div><ul><li>Guest centricity and understanding the importance of guest&rsquo;s preferences .
</li></ul>What we offer:
</div></div><ul><li>Compensation: $24.36 - $25.86 per hour
</li><li>Energizing Employee Culture where you are encouraged to be your true self!
</li><li>Comprehensive learning and development programs to help you master your craft.
</li><li>Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off &amp; Holiday Pay
</li><li>401(k) Retirement Plan including Employer Matching Program
</li><li>Inclusive and diverse employee engagement &amp; recognition events all year-round.
</li></ul><ul><li>Exclusive discount and travel programs with Four Seasons
</li><li>Complimentary Dry Cleaning for Employee Uniforms &amp; Employee Meals
</li><li>And so much more!
</li></ul>Schedule &amp; Hours:
<ul><li>Full Time
</li><li>Flexibility to work early mornings, evenings, weekends and holidays.
</li></ul>Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels &amp; Resorts by visiting us below:
Instagram: @FSChicago
Twitter: @FSChicago
Facebook: https://www.facebook.com/FourSeasonsHotelChicago/
Career Opportunities: jobs.fourseasons.com
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
Learn More About Who We Are: We Are Four Seasons
If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People &amp; Culture Department at 312-649-2153.
Don&rsquo;t miss this opportunity to be part of our award-winning team, while developing your career with the world&rsquo;s leading luxury hotel company! We look forward to receiving your application!
</div>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf</div>

Front Desk Receptionist

Relief Mental Health

<div><h3 class="jobSectionHeader">Position Summary</h3>

The Receptionist is a key member of the Relief Mental Health care team, responsible for creating a welcoming, professional, and efficient front desk experience for patients. This role supports patient flow, data accuracy, revenue integrity, and overall clinic operations while upholding HIPAA compliance and exceptional customer service standards. 

<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul>
<li>Greet patients warmly and professionally upon arrival
</li>
<li>Check patients in and verify appointment details
</li>
<li>Confirm and update patient demographics and insurance information
</li>
<li>Provide and collect required paperwork and assessments
</li>
<li>Ensure patients are accurately reflected in internal systems
</li>
<li>Thank patients at checkout and provide clear next-step instructions
</li>
</ul><ul><li>Collect patient copays, cash-pay balances, and cancellation fees
</li>
<li>Communicate outstanding balances discreetly and professionally
</li>
<li>Schedule or confirm follow-up appointments based on provider instructions
</li>
</ul><ul><li>Monitor voicemail throughout the day and transcribe messages accurately
</li>
<li>Route calls and messages to appropriate departments (clinical, billing, operations)
</li>
<li>Maintain accurate documentation in the Receptionist Activity Log
</li>
</ul><ul><li>Run daily and weekly insurance verifications
</li>
<li>Identify and flag inactive insurance plans
</li>
<li>Perform next-day patient audits
</li>
<li>Review upcoming schedules to identify gaps, errors, or double booking
</li>
</ul><ul><li>Conduct appointment confirmation calls/texts
</li>
<li>Assist with basic clinical or operational tasks (e.g., scanning paperwork, supporting TMS patients, taking blood pressures
</li>
</ul><ul><li>Maintain a clean, organized, and welcoming front desk and waiting area 
</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
<ul>
<li>High school diploma or equivalent required
</li>
<li>Prior experience in a medical, mental health, or customer service setting preferred
</li>
<li>Strong communication and interpersonal skills
</li>
<li>Excellent attention to detail and organizational abilities
</li>
<li>Comfort using technology systems (EHR, scheduling platforms, Monday.com, insurance portals)
</li>
<li>Ability to manage multiple priorities in a fast-paced environment
</li>
<li>Professional, compassionate, and patient-centered demeanor</li></ul></div>

Receptionist, Outpatient Behavioral Health- West Loop

State Farm

<div><div><div>Benefits:</div>
<ul><li>LICENSE REIMBURSEMENT</li>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>ROLE DESCRIPTION: 
Dan Ray - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. 
 
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.</div>
<div> 
Responsibilities:</div>
<ul><li>Greet clients warmly in person and over the phone, directing them to the appropriate team members.</li>
<li>Manage appointment scheduling and office communications.</li>
<li>Assist in handling incoming inquiries and maintaining customer records.</li>
<li>Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.</li>
<li>Provide excellent customer service and follow up on client needs.</li>
<li>Support the team with various administrative tasks and projects.</li>
</ul>
<div> 
Qualifications:</div>
<ul><li>Previous experience in a receptionist or customer service role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational and multitasking abilities.</li>
<li>Comfortable with engaging in sales conversations.</li>
<li>Basic computer skills, including Microsoft Office and CRM systems.</li></ul></div></div>

Receptionist - State Farm Agent Team Member

ADR Systems

ADR Systems of America LLC, the largest ADR (Alternative Dispute Resolution) service provider in the Chicagoland area, is seeking an administrative professional with exceptional customer service and time management skills for the position of Concierge. Candidate must be able to maintain a calm and friendly demeanor in our fast-paced, client-focused environment.Responsibilities include but are not limited to:<ul><li>Greet clients and escort them to appropriate conference rooms</li><li>Set up rooms for cases</li><li>Clean and re-stock rooms throughout the day</li><li>Act as point person for client care, including providing and passing out lunches, assisting with copies, and tending to technical needs</li><li>Assist with administrative duties as needed</li><li>Cover reception desk for receptionist's lunch and other breaks as needed</li><li>Assist with remote cases via Zoom including setting up meetings, sending invitations, starting sessions and recording settlements</li><li>Work with receptionist to ensure office areas stay organized, tidy and properly stocked</li></ul>Skills required:<ul><li>Minimum of one year customer service experience</li><li>Strong knowledge of Microsoft Office</li><li>Strong working knowledge of ZOOM</li><li>Exceptional people skills, particularly verbal communication</li><li>Top-notch time management and organization</li><li>Self-starter with the ability to multitask</li><li>Knowledge of legal industry a plus</li></ul>This role is primarily on your feet and requires light lifting.Hours: Monday through Friday 7:30am - 4:00pmTo be considered for the Concierge position, please submit your cover letter, including salary requirements, and r&eacute;sum&eacute;.Job Type: Full-timePay: $45,000.00 - $47,000.00 per yearBenefits:<ul><li>Commuter assistance</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Concierge

Chicago ENT

<div>Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. The primary location is St. Joe's with occasional travel to other locations as needed.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR<ul><li>
Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.</li><li>
Ensure appropriate and accurate data entry of patient information.</li><li>
Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.</li><li>
Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.</li><li>
Courteously collect outstanding balances and copayments in advance of patient appointments.</li><li>
Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.</li><li>
Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.</li><li>
Assist with group administrative tasks including:</li><li>
Sorting faxes</li><li>
Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe</li><li>
Monitoring tasks assigned internally to &quot;User, Scheduler&quot; and &quot;User, Front Desk&quot; as assigned by the Scheduling Lead</li><li>
Responding to voicemail messages and Glacial inquiries</li><li>
Reviewing provider schedules for accuracy and rescheduling as needed</li><li>
Monitoring the info@chicagoent.com general email box</li><li>
Registering patients referred to the practice</li><li>
Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices</li><li>
Other duties as individually assigned</li></ul>
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
High school diploma or equivalent required</li><li>
Ability to work within an EMR database and navigate through a Windows environment required</li><li>
Must be able to type a minimum of 30 words per minute with 90% or greater accuracy</li></ul>
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR<ul><li>
1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist</li><li>
Experience working in a Sleep or ENT Specialist Office</li></ul>
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.</div>

ENT Patient Care Coordinator

Fitness Formula Clubs (FFC)

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Training &amp; development
 </li>
 <li>
 Vision insurance
 </li>
 <li>
 Wellness resources
 
 
 
 </li>
 </ul>
 We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC&rsquo;s core values. You&rsquo;ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
 
 
 
 Position:
 
 Front Desk Attendant
 
 
 
 Job Type:
 
 Part-time
 
 
 
 Location:
 
 FFC Union Station
 
 
 
 Required Shifts:
 
 Thursday nights 5-9pm
 
 
 
 Compensation:
 
 $16.60 per hour
 
 
 
 Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Greet members by name and create a great first impression of the club
 </li>
 <li>
 Check-in members and guests to the club
 </li>
 <li>
 Act as liaison between current and prospective members and Membership Department
 </li>
 <li>
 Answer incoming calls professionally
 </li>
 <li>
 Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
 </li>
 <li>
 Perform opening and closing functions regarding the front desk
 </li>
 <li>
 Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
 </li>
 <li>
 Attend all required department and club staff meetings
 </li>
 <li>
 Provide a clean, safe and healthy environment for members, guests, and co-workers
 
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
 </li>
 <li>
 401K: Company match
 </li>
 <li>
 Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
 </li>
 <li>
 Continued Education: Access to FFC University courses and discounted certifications
 
 
 
 </li>
 </ul>
 
 Other Perks:
 
 
 
 <ul>
 <li>
 Club Membership: Complimentary access to all FFC locations.
 </li>
 <li>
 Discounts: 25% off Spa, Retail, and Fitness classes.
 </li>
 <li>
 Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
 </li>
 <li>
 Inclusive Culture: A welcoming and diverse team environment.
 
 
 
 </li>
 </ul>
 
 Our Commitment to Hospitality:
 
 FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
</div>

Front Desk Attendant

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