25 Remote Support Engineer Ii jobs in Atlanta United States

] Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do

As a Software Engineer II on the GPS Engineering as a Service team, you will be responsible for delivering Appian-based business process solutions that support mission objectives.

• Support configuration, development, and defect resolution for an Appian replatforming effort replacing legacy capabilities.
• Assist with building Appian components, refining user stories, completing unit testing, troubleshooting issues, and supporting releases and sprint delivery.
• Collaborate with leads, analysts, testers, and business stakeholders to translate requirements into build tasks and ensure the application continues to evolve in line with business priorities.
• Participate in Agile delivery activities, including sprint planning, daily stand-ups, backlog refinement, and release support
• Apply Appian development standards, reusable components, and performance practices to support maintainability and technical quality

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Engineering as a Service offering provides end-to-end design, implementation, and technology operations, leveraging our core engineering expertise. We help transform engineering teams, modernize technology, & deliver complex programs with a product engineering mindset. Our flexible delivery models- traditional teams, pools, or pods, are tailored for each client's needs, offering engineering-led Advise, Implement, & Operate capabilities to accelerate innovation.

Qualifications

Required:

• Bachelor's degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
• Active Public Trust security clearance
• 3+ years of experience of enterprise application testing/quality assurance
• 3+ years of experience of functional, regression, integration, and UAT testing
• 3+ years of experience of defect tracking, triage, and retesting
• Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred:

• Appian platform familiarity
• 1+ year of Appian testing experience
• Experience testing enterprise workflow or low-code applications
• Familiarity with test tools such as Jira, Xray, qTest, or Azure DevOps
• Experience with GPS or federal application environments
• ISTQB or similar certification preferred

For individuals assigned and/or hired to work in Virginia, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Virginia and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $170,900.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.