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b2c channel manager (retail) Jobs in Istanbul

b2c channel manager (retail)

retail manager

Anker Innovations LTD

<div>
 <p>
  Key Responsibilities:
 </p>
 <p>
  - Lead and develop the field force team, including recruitment, performance monitoring, and training of promoters.
 </p>
 <p>
  - Own the offline retail expansion roadmap across key partners (consumer electronics chains, operators, traditional retail).
 </p>
 <p>
  - Plan, execute, and monitor retail investments (stand placements, shop-in-shop areas, demo units, display enhancements, etc.)
 </p>
 <p>
  - Ensure sell-out performance through effective promoter coverage, field audits, and in-store execution quality.
 </p>
 <p>
  - Work closely with marketing and trade marketing teams to align in-store activities with campaigns and brand objectives.
 </p>
 <p>
  - Identify and evaluate new retail growth opportunities in line with brand strategy.
 </p>
 <p>
  - Build strong relationships with key retail partners and manage commercial negotiations related to offline visibility.
 </p>
 <p>
  - Track retail KPIs and generate regular performance reports for internal stakeholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications:
 </p>
 <p>
  - Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
 </p>
 <p>
  - Minimum 5 years of experience in retail or trade marketing, preferably in consumer electronics, FMCG, or telecom.
 </p>
 <p>
  - Proven experience managing field teams and delivering strong sell-out performance.
 </p>
 <p>
  - Solid understanding of the Turkish retail ecosystem, including major chains and regional dynamics.
 </p>
 <p>
  - Strong project management and budgeting skills related to POSM and retail investments. - Excellent communication, leadership, and interpersonal skills.
 </p>
 <p>
  - Fluency in Turkish and professional English is required.
 </p>
 <p>
  - Willingness to travel across Turkey as needed.
 </p>
</div>


Retail Manager

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 This role will be responsible for managing and leading all commercial and operational activities for Dior Airport Store as well as leading the store team in line with Dior&rsquo;s unique client experience and welcoming principles. The role requires a hands-on approach to drive the business. The ideal candidate must have a strong background in premium customer service, team leadership, and retail operations, with a deep appreciation for high-end products and clientele. The Store Manager will be responsible
 <br/>
 <br/>
 for driving sales, delivering an exceptional in-store experience, and upholding the brand's image and values.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Lead, motivate, and manage the store team to achieve sales goals and operational excellence.
  </li>
  <li>
   Recruit, train, and develop high-performing team members.
  </li>
  <li>
   Conduct regular performance reviews and provide coaching and feedback.
  </li>
  <li>
   Ensure the delivery of a world-class customer experience aligned with luxury service standards.
  </li>
  <li>
   Build and maintain long-term relationships with clients through CRM and clienteling strategies.
  </li>
  <li>
   Resolve customer concerns with professionalism and discretion.
  </li>
  <li>
   Drive sales performance by setting and monitoring KPIs.
  </li>
  <li>
   Analyze business reports to identify trends and opportunities for growth.
  </li>
  <li>
   Collaborate with marketing and visual teams to execute seasonal campaigns and events.
  </li>
  <li>
   Oversee all daily store operations, including inventory control, cash management, and
   <br/>
   <br/>
  </li>
 </ul>
 compliance.
 <br/>
 <br/>
 <ul>
  <li>
   Ensure adherence to company policies, and visual merchandising guidelines.
  </li>
  <li>
   Maintain store presentation and cleanliness to the highest luxury standards.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 Education: Bachelor&rsquo;s Degree is a must; MBA would be an asset
 <br/>
 <br/>
 Language: Excellent command of spoken and written English
 <br/>
 <br/>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8-10 years of experience in a retail management role, preferably in luxury or premium retail.
  </li>
  <li>
   Proven track record of achieving sales targets and delivering exceptional customer service and
   <br/>
   <br/>
  </li>
 </ul>
 clientele.
 <br/>
 <br/>
 <ul>
  <li>
   Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
  </li>
  <li>
   Proficient in retail business systems (POS, CRM, inventory management).
  </li>
  <li>
   Passion for luxury fashion, design, or lifestyle products.
  </li>
  <li>
   Previous airport store management experience is an asset.
  </li>
 </ul>
</div>


Store Manager İstanbul Airport

Gucci

<div>
 <p>
  Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world&rsquo;s most desirable fashion houses. Eclectic, contemporary, romantic&mdash;Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Mission
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
 </p>
 <p>
  Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
 </p>
 <p>
  The TM is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Gucci Ambassador by promoting its values.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  &bull;Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
 </p>
 <p>
  &bull;Working on the shop floor, the TM will be in constant contact with the team and what is happening on a daily basis.
 </p>
 <p>
  &bull;Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging.
 </p>
 <p>
  &bull;Conduct regular performance conversations to discuss results and develop action plans.
 </p>
 <p>
  &bull;Conduct on spot coaching to ensure consistent client experience.
 </p>
 <p>
  &bull;Participate in attracting, recruiting and onboarding a high performing team.
 </p>
 <p>
  &bull;Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution.
 </p>
 <p>
  &bull;Make sure that all the company policies and procedures are followed by all the team members.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull;Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
 </p>
 <p>
  &bull;Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.
 </p>
 <p>
  &bull;Lead the execution of clientelling activities with the store team, developing actions to reach the goals and KPIs.
 </p>
 <p>
  &bull;Demonstrate leadership by playing an active role on the sales floor.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Product
  </strong>
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  &bull;Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
 </p>
 <p>
  &bull;Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business.
 </p>
 <p>
  &bull;Collaborate with VM team in order to maximize the category potential while guaranteeing that the image of the store is maintained according to guidelines.
 </p>
 <p>
  &bull;Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 2-4 years of sales management experience in retail, luxury retail, or service related industry.
  </li>
  <li>
   Bachelor&rsquo;s Degree in a related field is preferred.
  </li>
  <li>
   Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  </li>
  <li>
   Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
  </li>
  <li>
   Ability to manage competing priorities in a fast-paced environment.
  </li>
  <li>
   Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
  </li>
  <li>
   Industry awareness and strong business acumen.
  </li>
  <li>
   Strong verbal and written communication skills and excellent organizational skills.
  </li>
  <li>
   Passion for the Fashion Industry.
  </li>
  <li>
   Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism.
  </li>
  <li>
   Flexibility to work a retail schedule which will include evenings, weekends and holidays.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Entrepreneurial spirit
  </li>
  <li>
   Sales and Client focused
  </li>
  <li>
   Developing/coaching others
  </li>
  <li>
   Leading by example
  </li>
  <li>
   Relationship builder
  </li>
  <li>
   Effective communicator
  </li>
 </ul>
 <p>
 </p>
</div>


Team Manager

BoF Careers

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 <br/>
 <br/>
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 <br/>
 <br/>
 <strong>
  Responsibilities And Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
  </li>
  <li>
   Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
  </li>
  <li>
   Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
  </li>
  <li>
   Ensure the implementation and execution of after sales service procedures striving for excellent results
  </li>
  <li>
   Be the point of contact with regard to transfers in and out.
  </li>
  <li>
   Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
  </li>
  <li>
   Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Requirements:
  </li>
  <ul>
   <li>
    5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
   </li>
   <li>
    Degree with specialization in Retail/Hospitality Management is a plus;
   </li>
   <li>
    Willingness to relocate and evolve in the organization;
   </li>
   <li>
    Proven background in staff recruitment and development;
   </li>
   <li>
    Proven excellent client service and stock management skills;
   </li>
   <li>
    Fluency in Turkish and good level in English, while another language is a plus;
   </li>
   <li>
    Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
    <br/>
   </li>
  </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>


Moncler Store Operations Manager - Istanbul Airport F/M

Tiffany & Co.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  TIFFANY &amp; CO. IS OPENING A NEW STORE AT ISTANBUL AIRPORT
  <br/>
  <br/>
 </strong>
 <em>
  At Tiffany &amp; Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love.
  <br/>
  <br/>
 </em>
 <em>
  It&rsquo;s a skill that we&rsquo;ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
  <br/>
  <br/>
 </em>
 <em>
  We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany &amp; Co.&rsquo;s continued legacy.
  <br/>
  <br/>
 </em>
 <strong>
  Main Responsabilites:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Retail Excellence &ndash; Execute exceptional retail performance to ensure sales and service
  </li>
  <ul>
   <li>
    Develop &amp; execute an annual sales plan to deliver the store sales target whilst meeting budget
   </li>
   <li>
    Understand &amp; analyze the business needs, productivity and KPIs and provide business insights
   </li>
   <li>
    Drive the daily performance animation through effective communication at store and SP level
   </li>
   <li>
    Lead the execution of retail excellence standards
   </li>
   <li>
    Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities
   </li>
  </ul>
  <li>
   Operational Excellence &ndash; Execute exceptional operational performance to ensure quality and quantity of stock
  </li>
  <ul>
   <li>
    Identify &amp; elevate out of stocks and merchandising needs to drive growth through product assortment and presentation optimization
   </li>
   <li>
    Own compliance of store operations, health and safety, maintenance and store environment
   </li>
  </ul>
  <li>
   Team leadership and planning &ndash; Improve the business value through leading talent/ individuals/ teams and the optimization of resources
  </li>
  <ul>
   <li>
    Align resources to reflect the store needs; traffic, client profile and product potential
   </li>
   <li>
    Conduct daily and monthly team meetings to motivate and engage team
   </li>
  </ul>
  <li>
   Talent Management &ndash; Acquisition, retention, development and engagement of teams and individuals
  </li>
  <ul>
   <li>
    Recruit and develop talent pipeline and build succession plans
   </li>
   <li>
    Build and develop best in class client centric teams, assess team capabilities &amp; build robust development plans
   </li>
   <li>
    Address and action performance management issues in a timely manner through consistent feedback
   </li>
  </ul>
  <li>
   Client Experience &ndash; Elevate in store experience consistently delivering memorable moments
  </li>
  <ul>
   <li>
    Identify and activate new client sources (third party / mall partnerships), with a focus on HNWC
   </li>
   <li>
    Coach and monitor team cultivation practices with CRM
   </li>
   <li>
    Execute events in partnership with PR &amp; gain business alignment with a commercial goal
   </li>
  </ul>
  <li>
   Client Development &ndash; Deepen the relationship with our customers to drive lifetime loyalty and spend
  </li>
  <ul>
   <li>
    Ensure highest levels of in-store luxury experience at all times
   </li>
   <li>
    Manage customers issues / complaints
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Required Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 5-10 years of sales management experience within retail or luxury retail or relevant customer related experience
  </li>
  <li>
   Proven track record in people management, coaching, customer development, sales generation and achievement of sales results
  </li>
  <li>
   Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.)
  </li>
  <li>
   Willingness to work non-traditional business hours including evenings, weekends and holidays
  </li>
  <li>
   Superior communication skills, both verbal and written, as well as interpersonal skills using positive leadership models
  </li>
  <li>
   Proven ability to work in a fast-paced, changing environment
  </li>
  <li>
   Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills
  </li>
  <li>
   Through professional presence and behaviors, ability to inspire trust, integrity, influence client and staff members
  </li>
  <li>
   Must have authorization to work in the country where the position is based
  </li>
  <li>
   Turkish and English speaking abilities are mandatory, a third language is an appreciated plus. an appreciated plus.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A college/university degree.
  </li>
  <li>
   Graduate gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 LI-SM1
</div>


Store Manager | NEW OPENING - Istanbul Airport

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
JOB PURPOSE</b></div><br>
<div></div>
<div>
To be the owner of the business, a Company Brand Ambassador and a business leader, accountable for overall store performance. To guarantee an extraordinary Client experience, being present on the sales floor, leading and supporting all activities to achieve store targets.</div>
<div>
To manage and coach the store team and to ensure succession plans and internal growth.</div><br>
<div></div>
<div><b>
RESPONSIBILITIES</b></div><br>
<div></div>
<div><b>
BUSINESS</b></div>
<ul>
<li>Drive and maximize sales performances.
</li><li>Propose and develop business plans.
</li><li>Drive the store team to exceed their KPIs.
</li><li>Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.</li>
<li>Be present on the sales floor, ensuring a proper approach and service to the Clients.</li>
<li>Foster the Omni Channel development through the team.</li>
<li>Meet the store-operating budget, controlling store expenses.</li></ul><br>
<div></div>
<div><b>
CUSTOMER
</b></div><ul><li>Foster a Client centric mindset by developing and maintaining solid Client relationships.</li>
<li>Guarantee an excellent Client satisfaction and the highest level of Client service.
</li><li>Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.</li>
<li>Foster a strong private appointment culture.</li></ul><br>
<div></div>
<div><b>
TEAM
</b></div><ul><li>Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.</li>
<li>Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
</li><li>The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.</li></ul><br>
<div></div>
<div><b>
RETAIL</b></div>
<ul>
<li>Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.</li>
<li>Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
</li><li>Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.</li>
<li>Ensure synergy and cooperation between front and back of house.</li>
<li>Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.</li></ul><br>
<div></div>
<div><b>
EVENTS</b></div>
<ul>
<li>Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Business driven
</div><div>Leadership and team management</div>
<div>
Ability to motivate and persuade people</div>
<div>
Strong customer service mindset
</div><div>Natural ability to welcome our client
</div><div>Confident, enthusiastic and positive
</div><div>Mature and assertive</div>
<div>
Organized and detail oriented</div>
<div>
Market and product knowledge/passion
</div><div>Business/Retail Management degree or equivalent is a plus</div>
<div>
Interest in luxury/fashion, art and design</div>
<div>
Fluent spoken English expected. Other languages are desirable</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

PRADA Store Manager, Istanbul

Apple

<p>Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you&rsquo;re a master of them all. In the store&rsquo;s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop, and get support. Most importantly, you share the Apple vision with employees and customers.<br>
<br>
<b>Description</b><br>
As a Manager, you&rsquo;re responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams - hiring, training and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.<br>
<br>
<b>Preferred Qualifications</b><br>
You have demonstrated leadership ability with proven experience in a customer-facing sales setting.<br>
Cross-industry experience is welcome.<br>
You have a passion for learning about Apple technology and products.<br>
You read, write and speak English fluently.<br>
You are flexible with your schedule. Your work hours will be based on business needs.<br>
<br>
<b>Minimum Qualifications</b><br>
Proven ability to drive amazing customer experiences - and results - through team development.<br>
Experience with diplomatically managing multiple commitments to customers, staff, and operations.<br>
Ability to adapt to challenges while remaining calm in a constantly changing retail environment.<br>
<br>
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.</p>

Manager

Explore 491+ Retail manager in Istanbul this December. Find roles across top companies and apply now to boost your career.