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senior business coach delivery service partner program

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Equal parts advisor and operating partner, Amazon&rsquo;s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses.
<br>
<br>
The Senior Business Coach (BC) helps Amazon improve the flexibility and quality of its delivery network in the Americas&mdash;to help fuel a $4B investment in rural communities bringing even faster delivery to our millions of customers in less densely populated areas. This role&rsquo;s primary focus is supporting DSP operations across the broader Americas delivery network, with particular emphasis on rural market expansion and mature-state optimization. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.<br>
<br>
What You&rsquo;ll Do<br>
As Senior Business Consultant (BC), you will manage a portfolio of Delivery Service Partner (DSP) owners within the Amazon delivery network. With the evolution of delivery modes and rural expansion planned for 2026, and continued strategic expansion into 2027, this role is integral to our program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business life-cycle of their relationship with Amazon&mdash;from pre-launch preparation through mature-state optimization. You will facilitate solution-oriented approaches to remove business obstacles and drive continuous improvement in financial performance, operational efficiency, and safety standards across the network. The position requires extensive collaboration with cross-functional stakeholders, including operations managers, program directors, compliance officers, legal counsel, and finance teams. The ideal candidate will demonstrate strong analytical capabilities, strategic problem-solving skills, and the ability to implement data-driven recommendations that create meaningful change both internally and externally.<br>
<br>
Key job responsibilities<br>
Operational Excellence &amp; Financial Advisory<br>
<ul><li>Lead DSP owners through critical business phases including launch, operational scaling, and seasonal demand optimization</li><li>Provide comprehensive consultation on financial management and operational optimization</li><li>Support development of scalable business processes to ensure consistent performance metrics</li><li>Navigate program evolution by helping owners implement and adapt to strategic changes within traditional DSP operations, including new service types and offerings such as rural delivery expansion and delivery capabilities</li><li>Conduct data-driven business reviews, delivering performance insights and competitive benchmarking analysis</li></ul><br>
Business Development &amp; Program Management<br>
<ul><li>Evaluate and interview potential candidates for the DSP program, ensuring alignment with program standards and objectives</li><li>Guide strategic planning and execution of network capacity management</li></ul><br>
Stakeholder Engagement &amp; Program Enhancement<br>
<ul><li>Foster strong DSP community engagement through coordination of local events and regional initiatives</li><li>Build and maintain productive relationships with regional stakeholders</li><li>Identify operational inefficiencies and champion process improvements across the network</li><li>Design and implement solutions to enhance overall program effectiveness and DSP owner experience</li></ul><br>
The successful candidate will serve as a trusted advisor and primary account manager, combining strategic insight with practical business acumen to drive sustainable growth and operational excellence across the DSP network.<br>
<br>
A day in the life<br>
Strategic Leadership &amp; Decision Making<br>
<ul><li>Drive both strategic initiatives and tactical execution to achieve business objectives</li><li>Leverage industry expertise to establish priorities, optimize account management strategies, and develop sustainable long-term solutions</li><li>Navigate ambiguous business environments to formulate clear strategic direction and influence cross-functional priorities</li><li>Demonstrate sound judgment in solution design, balancing complexity with efficiency</li></ul><br>
Stakeholder Management &amp; Communication<br>
<ul><li>Lead resolution of complex business challenges through detailed analysis and effective escalation management</li><li>Foster collaborative relationships across multiple business units and organizational levels</li><li>Develop and maintain strong partnerships with key stakeholders through exceptional relationship management</li><li>Deliver compelling verbal and written communications, including executive-level presentations and strategic recommendations</li></ul><br>
Location &amp; Travel Requirements<br>
<ul><li>Position is headquartered at our NYC Hub</li><li>Work arrangement includes structured mix of office presence, field travel, and remote work days. One week per month is dedicated to in-office collaboration at respective/team&rsquo;s Hub. Significant field engagement is required: minimum 3 days per week of travel for 3 weeks monthly to support portfolio of Delivery Service Partners</li><li>Must be comfortable with regular travel and maintaining a flexible schedule</li></ul><br>
The ideal candidate will demonstrate exceptional problem-solving capabilities, strong business acumen, and the ability to influence outcomes in a dynamic, fast-paced environment.<br>
<br>
About the team<br>
ABOUT AMAZON LOGISTICS<br>
At Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience</li><li>Bachelor's degree or above</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience</li><li>Master's degree or above in management, business administration, economics, engineering, marketing</li><li>International Coach Federation Credentialed (ACC/PCC/MCC)</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 134,700.00 - 182,200.00 USD annually<br>
USA, TN, Nashville - 110,200.00 - 149,100.00 USD annually</div><p></p>

Senior Business Coach, Delivery Service Partner Program

ECLARO

<div>
 <strong>
  Job Number: 26-00584
  <br/>
  <br/>
 </strong>
 Find your next opportunity in the Financial Services Industry. ECLARO is looking for a
 <strong>
  Senior Scrum Master
 </strong>
 for our client in
 <strong>
  New York City, NY.
  <br/>
  <br/>
 </strong>
 ECLARO's client is one of the largest mutual life insurance companies and provides long-term care insurance, mutual funds and retirement-plan services across the US. If you&rsquo;re up to the challenge, then take a chance at this rewarding opportunity!
 <br/>
 <br/>
 <strong>
  Position Overview:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Seeking an experienced Senior Scrum Master to support our Field Experience value stream.
  </li>
  <li>
   This role is responsible for driving projects from inception through delivery while promoting Agile excellence across technology and business teams.
  </li>
  <li>
   The Senior Scrum Master will:
  </li>
  <ul>
   <li>
    Lead project facilitation across the Technology portfolio using Agile methodologies and tools.
   </li>
   <li>
    Serve as a hands-on mentor and coach to Scrum teams.
   </li>
   <li>
    Partner closely with Product Owners, value stream delivery leads, technology teams, and business partners.
   </li>
   <li>
    Report directly to the Release Train Engineer (RTE).
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide training, coaching, and facilitation to help teams reach a high-performance state.
  </li>
  <li>
   Guide and mentor teams in Scrum and Agile principles to maximize delivery effectiveness.
  </li>
  <li>
   Help teams meet sprint and Program Increment (PI) goals.
  </li>
  <li>
   Support Product Owners in developing, refining, and maintaining product backlogs.
  </li>
  <li>
   Represent teams in Scrum of Scrums and other cross-team planning and coordination forums.
  </li>
  <li>
   Support adoption and proficiency of Agile tools such as Jira and Confluence.
  </li>
  <li>
   Mentor teams in the use of AI tools to streamline documentation, planning, and execution.
  </li>
  <li>
   Ensure transparency and accuracy of progress reporting to stakeholders.
  </li>
  <li>
   Monitor and optimize team velocity and delivery metrics.
  </li>
  <li>
   Identify and remove impediments to team progress.
  </li>
  <li>
   Proactively resolve conflicts and delivery issues.
  </li>
  <li>
   Coach teams toward stronger collaboration, self-management, and accountability.
  </li>
  <li>
   Foster healthy interactions within teams and with external stakeholders.
  </li>
  <li>
   Bring energy, focus, and resilience to drive sustainable Agile transformation.
  </li>
  <li>
   Ensure continuous improvement through retrospectives and process inspection.
  </li>
  <li>
   Contribute to Agile maturity through participation in the Community of Practice.
  </li>
  <li>
   Track and report Agile performance metrics such as velocity, burndown, and predictability.
  </li>
  <li>
   Facilitate all Scrum events:
  </li>
  <ul>
   <li>
    Daily Stand-Ups
   </li>
   <li>
    Sprint Planning
   </li>
   <li>
    Sprint Reviews
   </li>
   <li>
    Retrospectives
   </li>
  </ul>
  <li>
   Monitor Scrum team compliance with Agile frameworks within Jira.
  </li>
  <li>
   Help build and sustain self-organizing, high-performing teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8+ years of relevant experience as a Scrum Master, preferably within the insurance or financial services industry.
  </li>
  <li>
   Well-versed in leading scrum team events and PI planning.
  </li>
  <li>
   Strong technical background with hands-on experience in Scrum team competencies (e.g., programming, testing, requirements gathering) prior to assuming Scrum Master or Project Management roles.
  </li>
  <li>
   Technical expertise to mentor Scrum teams across all competencies, including Development, Testing, Business Analysis (BA), DevOps, User Acceptance Testing (UAT), and Integrations, with the ability to effectively coach in agility best practices.
  </li>
  <li>
   Sufficient technical depth to analyze risks and process gaps, propose solutions, and actively assist with remediation activities.
  </li>
  <li>
   Proficiency with Agile and work management tools, including Jira, Confluence, and Ativo.
  </li>
  <li>
   Demonstrated capability to mentor teams on AI usage to improve productivity and delivery outcomes.
  </li>
  <li>
   Proficiency with AI-enabled tools, particularly in Jira, Confluence, Ativo, and Microsoft Copilot.
  </li>
  <li>
   Proven technical mentoring experience across software development and delivery disciplines.
  </li>
  <li>
   Experience managing projects that leverage Service-Oriented Architecture (SOA).
  </li>
  <li>
   Strong understanding of Agile methodologies and a proven delivery track record.
  </li>
  <li>
   Deep understanding of the Software Development Life Cycle (SDLC).
  </li>
  <li>
   Strong familiarity with life insurance or financial services environments.
  </li>
  <li>
   Experience facilitating or moderating large-scale workshops or cross-functional sessions.
  </li>
  <li>
   Ability to manage multiple complex system projects simultaneously.
  </li>
  <li>
   Excellent analytical skills, independent thinking, and sound judgment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If hired, you will enjoy the following ECLARO Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   401k Retirement Savings Plan administered by Merrill Lynch
  </li>
  <li>
   Commuter Check Pretax Commuter Benefits
  </li>
  <li>
   Eligibility to purchase Medical, Dental &amp; Vision Insurance through ECLARO
   <br/>
   <br/>
  </li>
 </ul>
 If interested, you may contact:
 <br/>
 <br/>
 <strong>
  Carlo Flores
  <br/>
  <br/>
 </strong>
 <strong>
  Carlo.Flores@eclaro.com
  <br/>
  <br/>
 </strong>
 <strong>
  646-695-2934
  <br/>
  <br/>
 </strong>
 <strong>
  Carlo Flores | LinkedIn
  <br/>
  <br/>
 </strong>
 <strong>
  Equal Opportunity Employer:
 </strong>
 ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
</div>


Senior Scrum Master

Artisan Talent

<div>
 <p>
  Our Client is seeking a senior Executive Producer to lead and scale a growing portfolio of high-impact video podcasts and video programming. This is a highly strategic and hands-on leadership role responsible for creative direction, production excellence, audience growth, and talent development across multiple shows and platforms. The ideal candidate brings deep experience in YouTube-first media, strong editorial instincts, and the ability to build and coach a small, high-performing production team while delivering consistently compelling content.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You Will:
  </strong>
 </p>
 <ul>
  <li>
   Set and execute the creative vision for a multi-show podcast and video slate.
  </li>
  <li>
   Develop new show concepts from idea through launch, with a strong emphasis on YouTube and platform-specific growth.
  </li>
  <li>
   Provide clear creative direction across scripts, outlines, segments, and edits to ensure consistency and quality.
  </li>
  <li>
   Oversee end-to-end production workflows including recording, post-production, and distribution.
  </li>
  <li>
   Partner closely with editorial, marketing, and business stakeholders to maximize reach, visibility, and audience engagement.
  </li>
  <li>
   Analyze performance data and platform trends to refine programming, formats, and release strategies.
  </li>
  <li>
   Build, manage, and mentor a small team of producers and video editors.
  </li>
  <li>
   Coach hosts and on-air talent to elevate delivery, pacing, and on-screen presence.
  </li>
  <li>
   Establish scalable processes, production standards, and best practices across all shows.
  </li>
  <li>
   Ensure all programming reflects strong editorial judgment, credibility, and storytelling excellence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You Have:
  </strong>
 </p>
 <ul>
  <li>
   Extensive experience leading podcasts, video series, or digital media programming at a senior level.
  </li>
  <li>
   Strong YouTube and platform-first production instincts, not audio-only thinking.
  </li>
  <li>
   Proven success managing multiple shows or franchises simultaneously.
  </li>
  <li>
   Experience coaching talent and shaping on-air personalities.
  </li>
  <li>
   A background in editorial, political, cultural, or opinion-driven media environments.
  </li>
  <li>
   Excellent storytelling, narrative structuring, and creative development skills.
  </li>
  <li>
   Hands-on knowledge of modern production workflows and post-production processes.
  </li>
  <li>
   The ability to build and lead small, highly effective teams.
  </li>
  <li>
   Strong collaboration skills across editorial, marketing, and business functions.
  </li>
  <li>
   A competitive, growth-oriented mindset with a focus on audience impact and results.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Logistics:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Start Date/Duration:
   </strong>
   Starting ASAP
  </li>
  <li>
   <strong>
    Hours/Week:
   </strong>
   40 Hours/Week
  </li>
  <li>
   <strong>
    Onsite/Offsite:
   </strong>
   Onsite in Arlington, VA OR New York
  </li>
  <li>
   <strong>
    Laptop/Software Requirements:
   </strong>
   Client-Provided Laptop
  </li>
  <li>
   <strong>
    Background Check:
   </strong>
   Yes
  </li>
 </ul>
 <p>
 </p>
</div>


Video Podcast Producer

Beghou

<div>
 Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices.
 <br/>
 <br/>
 <em>
  Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.
  <br/>
  <br/>
 </em>
 <strong>
  Introduction
  <br/>
 </strong>
 At Beghou Consulting, we believe that talent quality, operating discipline, and leadership accountability are the foundation of our success. As we continue to scale, we are looking for an HR Business Partner who operates as a strategic partner to our consulting leaders by translating enterprise people strategy into action within the business and ensuring consistent pull-through at the team and project level.
 <br/>
 <br/>
 Reporting into the Global Head of People, this role is accountable for bringing our people strategy to life within Consulting, shaping how it shows up in day-to-day operations, advising on business-specific talent needs, and owning targeted initiatives that drive performance, engagement, and delivery outcomes.
 <br/>
 <br/>
 <strong>
  What You'll Own
  <br/>
 </strong>
 <strong>
  Talent Strategy &amp; Workforce Planning
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with Global Head of People Strategy and Experience, and consulting leadership to align headcount, skill mix, and hiring plans to business demand
  </li>
  <li>
   Diagnose gaps in capacity, capability, and leverage (pyramid health)
  </li>
  <li>
   Partner with TA and Staffing to prioritize hiring against real business needs and identify investments.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance &amp; Talent Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive a high bar for performance through clear standards, calibration, and differentiation
  </li>
  <li>
   Partner with leaders to assess talent, identify underperformance early, and take action
  </li>
  <li>
   Support promotion and advancement decisions with rigor and consistency
  </li>
  <li>
   Ensure performance management is not a process, but a tool for decision-making
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership Effectiveness &amp; Accountability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coach People Managers on how to lead, develop, and manage their teams effectively
  </li>
  <li>
   Identify patterns of leadership risk (avoidance, inconsistency, overload) and intervene
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Experience (Where It Actually Matters)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify and address systemic drivers of engagement, burnout, and attrition
  </li>
  <li>
   Use data (survey insights, retention signals, workload patterns) to inform action
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Change &amp; Program Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive adoption of key people initiatives (performance model, career paths, compensation changes)
  </li>
  <li>
   Translate strategy into practical execution within the consulting environment
  </li>
  <li>
   Ensure consistency across teams while allowing for necessary business nuance
  </li>
  <li>
   Own specific people strategy initiatives as required
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data, Insight &amp; Decision Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Use data to diagnose organizational health and inform decisions
  </li>
  <li>
   Provide leaders with clear, actionable insights
  </li>
  <li>
   Surface risks early (attrition, engagement, performance gaps)
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   8-12+ years in HR, with significant experience in business partnering within a consulting, professional services, or high-growth environment
  </li>
  <li>
   Strong commercial mindset. You understand how people decisions impact revenue, margin, and delivery
  </li>
  <li>
   Proven ability to influence and challenge senior leaders
  </li>
  <li>
   Experience driving performance management, talent reviews, and workforce planning
  </li>
  <li>
   Ability to operate in ambiguity and move quickly without over-engineering
  </li>
  <li>
   High judgment, strong backbone, and low tolerance for mediocrity
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 At Beghou, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact!
 <br/>
 <br/>
 <strong>
  Compensation and Benefits:
  <br/>
 </strong>
 Beghou Consulting offers a competitive compensation package and a full complement of benefits, including the following:
 <br/>
 <br/>
 <strong>
  Health &amp; Wellness
  <br/>
 </strong>
 We provide comprehensive medical, dental, and vision insurance, as well as life &amp; AD&amp;D coverage, disability insurance, and a Lifestyle Wellness Account to help you feel your best.
 <br/>
 <br/>
 <strong>
  Work-Life Balance
  <br/>
 </strong>
 Our generous PTO, company holidays, and paid parental &amp; bonding leave help you recharge and be present where it matters most. With a flexible hybrid work policy, you&rsquo;ll enjoy the balance of in-person collaboration and remote flexibility.
 <br/>
 <br/>
 <strong>
  Financial Wellness
  <br/>
 </strong>
 We invest in your future with a 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses. You&rsquo;ll also receive a monthly phone stipend and access to an employee discount program.
 <br/>
 <br/>
 <strong>
  Growth &amp; Giving Back
  <br/>
 </strong>
 Through mentorship, training, and tuition reimbursement, we help you grow your career while supporting causes you care about with a charitable donation match.
 <br/>
 <br/>
 <strong>
  Culture &amp; Values
  <br/>
 </strong>
 Collaboration, innovation, and inclusion define us. Here, you&rsquo;ll join a community that values your ideas and celebrates your impact.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Employer
  <br/>
 </strong>
 <em>
  We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company&rsquo;s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles.
  <br/>
  <br/>
 </em>
 <em>
  Must be legally authorized to work in the United States.
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 <br/>
 <br/>
 <em>
  The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Beghou, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $110,000 to $140,000.
  <br/>
  <br/>
 </em>
 <em>
  We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization . Applicants must be authorized to work in the US on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.
 </em>
</div>


Senior Human Resources Business Partner (HRBP)

New York Life

<div><div><div><p>Job Description</p></div></div><div><div><div><h4 class="jobSectionHeader"><b>
Requisition ID</b></h4><div>
93622</div></div><div><h4 class="jobSectionHeader"><b>
Department</b></h4><div>
Tech Data AI Ventures</div></div><div><h4 class="jobSectionHeader"><b>
Job Function</b></h4><div>
Tech Data AI Ventures</div></div><div><h4 class="jobSectionHeader"><b>
Location</b></h4><div>
New York,New York,United States</div></div><div><h4 class="jobSectionHeader"><b>
Role Location Designation</b></h4><div>
Hybrid - 3 days per week</div></div></div></div><p></p><div><div><div><div><div>
Job Requisition ID: 93622</div><p><b>
Location Designation:</b> Hybrid - 3 days per week</p><div></div><div><div><p><b><br>
Role Overview</b></p></div><div><p>
The Technology Program Manager &ndash; Digital Colleague Experience Engineering is a senior technical leadership role responsible for architecting, delivering, and continuously improving enterprise-scale DEX and EUC technology capabilities across New York Life.</p></div><div><p>
This role blends deep engineering expertise with disciplined program management, requiring a leader who can operate as both a hands-on technical strategist and an enterprise program driver. The individual will lead initiatives that modernize the colleague technology experience across endpoint platforms, collaboration environments, and enterprise service operations, leveraging advanced observability, automation, and service management frameworks.</p></div><div><p>
The ideal candidate will possess strong knowledge of EUC engineering, digital experience monitoring platforms, endpoint management ecosystems, and enterprise service delivery models, combined with the ability to drive large-scale cross-functional technology programs.</p></div><div><p>
This leader will partner with infrastructure, digital workplace, cloud, and service management teams to improve technology reliability, colleague productivity, and operational efficiency, while establishing measurable improvements in experience-level outcomes, incident reduction, and problem management maturity.</p></div><div><p><b>
What You&rsquo;ll Do:</b></p></div><div><p>
Digital Experience Engineering &amp; EUC Platform Strategy</p></div><div><ul><li><p>
Architect and drive enterprise-wide initiatives that improve the end-to-end digital colleague experience across endpoint platforms, applications, and collaboration services.</p></li></ul></div><div><ul><li><p>
Leverage DEX platforms such as Nexthink, ThousandEyes, and ZDX to provide visibility into colleague technology performance and experience.</p></li></ul></div><div><ul><li><p>
Develop and operationalize experience telemetry frameworks that correlate endpoint health, application performance, network conditions, and user sentiment.</p></li></ul></div><div><ul><li><p>
Partner with engineering teams to implement proactive experience monitoring, automated remediation, and predictive incident detection.</p></li></ul></div><div><ul><li><p>
Design scalable EUC architectures supporting modern workplace environments including device lifecycle management, secure endpoint provisioning, and hybrid work capabilities.</p></li></ul></div><div><ul><li><p>
Establish engineering standards for endpoint observability, performance baselining, and experience analytics.</p></li></ul></div><p></p><div><p><br>
Endpoint Management &amp; Platform Engineering</p></div><div><ul><li><p>
Provide technical and strategic leadership across enterprise endpoint management platforms including:</p></li></ul></div><div><ul><li><p>
Microsoft Intune</p></li></ul></div></div><div><div><ul><li><p>
Microsoft Endpoint Configuration Manager (MECM / SCCM)</p></li></ul></div><div><ul><li><p>
Mobile device management (MDM) and unified endpoint management (UEM) ecosystems</p></li></ul></div><div><ul><li><p>
Lead initiatives that improve critical colleague-facing operational activities such as device provisioning, issue remediation automation, and application deployment.</p></li></ul></div><div><ul><li><p>
Drive organizational approach to modern zero-touch provisioning, policy-driven configuration management, and automated device remediation capabilities.</p></li></ul></div><div><ul><li><p>
Partner with cybersecurity and architecture teams to ensure secure endpoint posture aligned with enterprise security frameworks.</p></li></ul></div><div><p>
Service Delivery, ITSM &amp; Operational Excellence</p></div><div><ul><li><p>
Partner with IT Operations and Service Delivery to lead the evolution of IT Service Management (ITSM) practices across ETS with a focus on experience-centric service delivery.</p></li></ul></div><div><ul><li><p>
Leverage ServiceNow and associated platform capabilities to improve:</p></li></ul></div><div><ul><li><p>
Incident management</p></li></ul></div><div><ul><li><p>
Problem management</p></li></ul></div><div><ul><li><p>
Knowledge management</p></li></ul></div><div><ul><li><p>
Service request automation</p></li></ul></div><div><ul><li><p>
Operational reporting and analytics</p></li></ul></div><div><ul><li><p>
Enforce structured problem management frameworks that identify systemic technology issues impacting colleague experience.</p></li></ul></div><div><ul><li><p>
Partner with operations and engineering teams to drive root cause elimination, permanent corrective actions, and service reliability improvements.</p></li></ul></div><div><ul><li><p>
Embed ITIL best practices into operational workflows and technology service models.</p></li></ul></div><div><p>
Problem Management &amp; Experience Reliability</p></div><div><ul><li><p>
Follow and enforce enterprise standards for proactive problem management tied directly to colleague experience outcomes.</p></li></ul></div><div><ul><li><p>
Implement data-driven approaches that combine DEX telemetry, service desk data, and operational metrics to identify systemic issues.</p></li></ul></div><div><ul><li><p>
Lead cross-domain remediation efforts spanning endpoint platforms, infrastructure, application services, and network services.</p></li></ul></div></div><div><div><ul><li><p>
Develop repeatable problem management playbooks, governance processes, and engineering escalation frameworks.</p></li></ul></div><div><p>
Workforce Utilization &amp; Operational Intelligence</p></div><div><ul><li><p>
Develop frameworks for measuring team utilization, operational workload distribution, and engineering capacity planning.</p></li></ul></div><div><ul><li><p>
Leverage service management and experience data to identify:</p></li></ul></div><div><ul><li><p>
Operational bottlenecks</p></li></ul></div><div><ul><li><p>
Service demand trends</p></li></ul></div><div><ul><li><p>
Workforce capacity gaps</p></li></ul></div><div><ul><li><p>
Implement reporting mechanisms that enable leadership to optimize staffing models, balance workloads, and improve service delivery efficiency.</p></li></ul></div><div><ul><li><p>
Provide data-driven insights that guide operational planning and service performance improvements.</p></li></ul></div><div><p>
Stakeholder &amp; Executive Engagement</p></div><div><ul><li><p>
Serve as the technical and operational leader for enterprise colleague experience initiatives within ETS.</p></li></ul></div><div><ul><li><p>
Translate complex engineering insights into executive-level narratives focused on productivity, reliability, and service outcomes.</p></li></ul></div><div><ul><li><p>
Partner with domain leaders across:</p></li></ul></div><div><ul><li><p>
Digital Workplace</p></li></ul></div><div><ul><li><p>
Infrastructure Engineering</p></li></ul></div><div><ul><li><p>
Cloud Platforms</p></li></ul></div><div><ul><li><p>
Cybersecurity</p></li></ul></div><div><ul><li><p>
Enterprise Architecture</p></li></ul></div><div><ul><li><p>
Service Operations</p></li></ul></div><div><ul><li><p>
Influence cross-functional teams to drive enterprise-wide improvements in technology service experience.</p></li></ul></div></div><p></p><div><div><p><b><br>
What You&rsquo;ll Bring:</b></p></div><div><ul><li><p>
10+ years of experience in enterprise technology engineering, digital workplace engineering, or infrastructure program leadership.</p></li></ul></div><div><ul><li><p>
Demonstrated experience leading large-scale EUC, DEX, or workplace technology transformation initiatives.</p></li></ul></div><div><ul><li><p>
Deep technical knowledge of Digital Experience Monitoring platforms, including:</p></li></ul></div><div><ul><li><p>
Nexthink</p></li></ul></div><div><ul><li><p>
ThousandEyes</p></li></ul></div><div><ul><li><p>
Zscaler Digital Experience (ZDX)</p></li></ul></div><div><ul><li><p>
Strong experience with endpoint management platforms, including:</p></li></ul></div><div><ul><li><p>
Microsoft Intune</p></li></ul></div><div><ul><li><p>
Microsoft Endpoint Configuration Manager (MECM / SCCM)</p></li></ul></div><div><ul><li><p>
Unified Endpoint Management ecosystems</p></li></ul></div><div><ul><li><p>
Hands-on familiarity with enterprise ITSM platforms, including:</p></li></ul></div><div><ul><li><p>
ServiceNow</p></li></ul></div><div><ul><li><p>
Workflow automation and service catalog design</p></li></ul></div><div><ul><li><p>
ITSM data analytics and reporting</p></li></ul></div><div><ul><li><p>
Strong understanding of enterprise service delivery frameworks and ITIL processes, including incident, problem, and change management.</p></li></ul></div><div><ul><li><p>
Experience implementing observability, telemetry, and service analytics frameworks.</p></li></ul></div><div><ul><li><p>
Strong ability to analyze system dependencies, infrastructure architectures, and service delivery workflows.</p></li></ul></div><div><ul><li><p>
Demonstrated ability to operate effectively in complex, highly regulated enterprise environments.</p></li></ul></div></div><div><div><p>
Preferred Certifications</p></div><div><ul><li><p>
ITIL v4 Certification</p></li></ul></div><div><ul><li><p>
Project Management Professional (PMP)</p></li></ul></div><div><ul><li><p>
SAFe Agilist or Scaled Agile certification</p></li></ul></div><div><ul><li><p>
Certified Scrum Master (CSM)</p></li></ul></div><div><ul><li><p>
Microsoft Endpoint Management certifications</p></li></ul></div><div><ul><li><p>
Cloud certifications (AWS, Azure, or GCP)</p></li></ul></div><div><p><b>
 </b><b>Education</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Engineering, or related technical discipline required.</p></li></ul></div></div><p></p><p><b><br>
Pay Transparency</b></p><p>
Salary Range: $185,000-$264,500</p><p>
Overtime eligible: Exempt</p><p>
Discretionary bonus eligible: Yes</p><p>
Sales bonus eligible: No</p><p>
Actual base salary will be determined based on several factors but not limited to individual&rsquo;s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.</p><p></p><div><p><b><br>
Company Overview</b></p></div><div><p>
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.</p></div><div><p>
Our diverse business portfolio creates opportunities to make a difference across industries and communities&mdash;inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you&rsquo;ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.</p></div><div><p>
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what&rsquo;s next, and your growth powers it.</p></div><p></p><p><b><br>
Our Benefits</b></p><p>
We provide a full package of benefits for employees &ndash; and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.<b> </b>Click here<b> </b>to discover more about our comprehensive benefit options or visit our NYL Benefits Site.</p><p><br>
</p><p><b>Our Commitment to Inclusion</b><br>
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life&rsquo;s leadership in this space.
</p><p>Recognized as one of <i>Fortune&rsquo;s</i> World&rsquo;s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.</p><p>
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.</p><p>
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees&rsquo; needs.</p><p></p><p><br>
Job Requisition ID: 93622</p></div></div></div></div></div>

Corporate Vice President - Colleague Experience Technical Program Manager

Reading Partners

<div><p><b>FY26 Program Manager - RPNY (South Bronx &amp; Harlem)</b><br>
</p><p><b>Reading Partners</b> is changing the education landscape. We are a leader in working to solve the literacy crisis in our country by leveraging community volunteers in under-resourced schools. Our diverse and expansive volunteer base provides one-on-one tutoring to students twice weekly, and our program is proven to help children master the reading fundamentals they need to unlock their potential as successful, happy, and confident readers in school and in life. Our people are our heartbeat and our greatest resource; we are all passionately rallied around our mission to help children become lifelong learners by empowering communities to provide individualized instruction that truly works. Join our stellar, committed team leading the charge to deepen our impact and expand our service. Watch this video to learn more about the mission and core tutoring work of Reading Partners.</p><p>
</p><p><b>The high level:</b></p><p>
The Program Manager (PM) is part of a team of leaders rallied together to eradicate the early<b> </b>literacy crisis. The Program Manager&rsquo;s main role is to lead, develop and mobilize a team of AmeriCorps members and volunteers to deliver high-quality, effective one-on-one instruction to our students that maximizes students&rsquo; literacy outcomes.
</p><p>Reporting directly to the Program Director at Reading Partners New York, the Program Manager manages all aspects of program quality, delivery, and implementation in five schools. The Program Manager directs the day-to-day operations of our reading centers, internal and external relationships (e.g. principals, community-based organizations, etc.), leads and supports a team of 9-11 AmeriCorps members, coaches and supports volunteers, drives processes and strategies to maximize literacy development in our students, and uses data to drive decision-making and progress. The Program Manager is an inspiring team leader, is savvy at the art of managing people and projects, is goal-oriented and is excited by both strategic and on-the-ground work.
</p><p>They will partner closely with the National Program Team on quality standards, problem-solving, student assessment, progress monitoring, program accountability, and related activities to program enhancements or program pilots. The PM will work closely with a program management team on the ground to ensure successful outcomes for over 1650 of students in the region.</p><p><b>
What you&rsquo;ll do:</b></p><p><i>
Execute the Reading Partners program across five schools
</i></p><ul><li>Ensure that our program is implemented and executed with fidelity in alignment with the program quality standards</li><li>
Ensure the program is implemented and executed to the highest quality to have the highest impact for an average of at least 50-70 students per reading center in your portfolio.</li><li>
Supervise program implementation so that students enrolled achieve their literacy goals:<ul><li>
Ensure each student is assessed, enrolled and placed properly in the curriculum</li><li>
Achieve 90% enrollment of students by the beginning of February each school year.</li><li>
Achieve and maintain above 90% attendance for all students enrolled in the program</li><li>
Ensure every student completes milestone assessments
</li><li>Provide support so that students will master grade-appropriate foundational literacy skills, as measured by a research-based, elementary literacy assessment:<ul><li>
85% of all students will meet their individualized end-of-year literacy growth goal</li></ul></li></ul></li><li>
Create and manage systems to ensure student success (e.g. students are properly placed in the curriculum, every student is enrolled in 2 sessions per week)</li><li>
Design and supervise the implementation of individualized learning plans</li><li>
Manage execution of the Reading Partners program, so students are receiving the necessary academic intervention as it pertains to literacy through our program
</li><li>Conduct regular observations of students/tutors to collect anecdotal data to monitor progress</li><li>
Analyze data and create action plans to improve student results</li><li>
Be present, in person, each reading center observing sessions and coaching at least 6 hours a week</li></ul><p>
</p><p><i>Create and cultivate Reading Partners champions within each school and each community</i></p><ul><li>
Start or maintain a principal relationship and ensure 90% principal or site supervisor satisfaction with the program</li><li>
Share student impact information with the school or community space throughout the year (notably with the Principal, a student&rsquo;s teacher, and/or site administration)</li><li>
Coach AmeriCorps members on teacher and tutor relationship-building</li><li>
Model customer service skills for all staff and AmeriCorps members by coaching and supporting volunteer tutors within our program</li><li>
Advocate for what Reading Partners needs to be successful within each school or reading center site at all times</li><li>
Support tutor community building efforts in portfolio with the support of AmeriCorps members and the Executive Director to help recruit and retain volunteers</li><li>
Ensure 90% tutor satisfaction and retention so that we can retain ~30% of tutors year over year</li><li>
Ensure continued program partnership and support the regional program leadership team to collect the fee for service</li></ul><p>
</p><p><i>Recruit, hire, coach, manage and train a team of 9-11 Reading Partners AmeriCorps members toward successful program implementation across five schools:</i></p><ul><li>
Retain 85% of AmeriCorps members through the term of service
</li><li>Build a strong, positive and productive culture across the AmeriCorps team</li><li>
Share best practices and work with the team to share vision, develop strategies to meet overall goals, and contribute to a growth mindset culture</li><li>
Coach AmeriCorps Members to use student data to make informed decisions that will improve student outcomes</li></ul><p>
</p><p><i>Be a partner to the National Programs and Regional Operations teams to support regional impact</i></p><ul><li>
Partner with the National Programs team to regularly discuss student progress, program quality standards, programmatic solutions, curriculum, and student assessment</li><li>
Support overall volunteer experience by attending volunteer recruitment and engagement events</li><li>
Be a partner to the Development team to support our fundraising goals by supporting local development events</li><li>
Support with any organizational operations goals</li></ul><p>
</p><p><b>How you&rsquo;ll do it:</b></p><p>
</p><p><i>Leadership &amp; People Management:</i></p><ul><li>
Demonstrate a genuine interest in coaching, inspiring, and developing emerging professionals toward goals. Demonstrate an ability to provide clear guidance and goals, delegate, and provide growth opportunities while supporting progress along the way. Be able to recruit, hire, onboard, and deliver high-quality training to AmeriCorps members. Provide primarily on-site and/or virtual support to AmeriCorps members and tutors weekly. Be able to provide management support for emerging professionals. Support our national network of Reading Partners Program Managers through biweekly calls, best practice sharing, etc.</li></ul><p>
</p><p><i>Relationship Development &amp; Communication:</i></p><ul><li>
Cultivate strong internal relationships with peers, direct reports, and managers. Possess a strong aptitude for effective communication, remotely and in person, with direct reports, school stakeholders, and other Reading Partners staff. Demonstrate an ability to work collaboratively as an ambassador of Reading Partners externally, specifically with site leaders and staff. Be able to set up strong systems for communication and messaging, tailor communication to audiences, and contextualize messaging. Demonstrate an ability to break down complex topics for a variety of audiences. Employ excellent written communication skills.</li></ul><p>
</p><p><i>Educational expertise:</i></p><ul><li>
Lead implementation of our organization&rsquo;s assessment and curriculum and serve as a local subject matter expert on Reading Partners&rsquo; curriculum. Ensure high fidelity of the Reading Partners model at all reading center sites. Possess a high level of knowledge and competency in literacy strategies and behavior management. Demonstrate an ability to assess student performance using observations, analyze data, and create subsequent strategies aimed at increasing student achievement. Analyze data and create action plans to improve student results.</li></ul><p>
</p><p><i>Project Management &amp; Problem Solving</i></p><ul><li>
Demonstrate an ability to effectively manage time, balance multiple competing priorities at once, and, above all, remain adaptable, flexible, and positive while navigating challenges. Anticipate challenges and/or questions and proactively act to address them. Understand larger strategic priorities and make measurable progress against these larger goals. Show an ability to make quick, sound, and on-the-fly decisions that consider all stakeholders. See the bigger picture and be able to drill down to smaller details and connect the dots.</li></ul><p>
</p><p><b>What we offer:</b></p><p>
Reading Partners&rsquo; compensation and benefits programs are designed to attract, motivate, engage, and retain top talent to propel our mission forward. We aim to set salaries based on objective, external, high-quality market data. Our salaries are adjusted for candidates in different geographic regions. We do our very best to ensure that we&rsquo;re bringing our best offer - therefore we do not engage in salary negotiations.</p><ul><li>
This is a full-time, exempt, salaried position. The pay range for this position is $67,786 - $79,748 per year</li><li>
We offer a comprehensive benefits package, including medical, dental, vision, disability, life insurance, flex spending accounts, generous paid time off, commuter benefits, an Employee Assistance Program (EAP), and currently a 403(b) match option.</li><li>
Unlimited or Flexible Paid Time Off (PTO) benefits for regular employees scheduled to work 30 hours or more per week. In addition to paid holidays, we close our offices for one week in early July and one week in late December.</li><li>
We offer well-being benefits like Spring Health which provides easy access to therapy, coaching, and wellness resources. We also offer Carrot to help staff navigate inclusive hormonal health, fertility, gender-affirming services, and family-building benefits.</li><li>
We offer an exciting and dynamic culture, and we commit to investing in and supporting our amazing people to grow their careers with us.</li></ul><p><b>
The other things you need to know:</b></p><ul><li>
This role is in-person and focused on providing direct or in-school support at sites throughout the school portfolio. This position may travel to other Reading Partners sites and the regional office in New York City.</li></ul><p>
</p><p><b>What&rsquo;s Next?</b></p><p><i>
If you&rsquo;re interested in joining our Reading Partners team, please submit the following application materials to our </i><b><i>online job posting</i></b><i>:</i></p><ul><li>
A cover letter describing your interest in Reading Partners and how your past experience has prepared you for this role.
</li><li>Resume</li></ul><p>
</p><p><i>Reading Partners is an Equal Opportunity Employer</i></p><p><b>
About you!</b></p><p>
</p><p><i>You&rsquo;ll be successful in this role if you:</i></p><ul><li>
Have 2-3 years working with elementary-aged students in a learning environment. Teaching, education or education/afterschool program coordination experience is strongly preferred.</li><li>
Have direct management experience with volunteers, interns, and/or emerging professionals</li><li>
Have experience with literacy assessments, teaching strategies, translating data into action for students, and student data analysis or experience working with children in a formal capacity</li><li>
Have a passion for service to others and your broader community</li><li>
Have access to reliable transportation and/or the ability to navigate public transportation to travel within a defined geographic region daily</li><li>
Have some flexibility and adaptability in your work schedule, including some night and weekend time</li><li>
Have excellent computer skills, including MS Office and database management experience</li><li>
Demonstrate a commitment to fostering a dynamic and collaborative work environment.</li><li>
Display a deep belief in our mission and root your work in our core values.</li><li>
Ability to prove eligibility to work legally in the U.S. and that you are at least 18 years of age.</li></ul><p>
</p><p><b>Bonus Points if you:</b></p><ul><li>
Are an AmeriCorps, Peace Corps, or other national service alum/alumna</li><li>
Have experience working in launch or growth phases of organizations</li></ul></div>

Program Manager, South Bronx & Harlem

International Rescue Committee

<div><p>The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.</p><p></p><p><b>
Role Overview:</b></p><p>
IRC is seeking a Chief Global People &amp; Culture Officer to succeed a retiring leader of a high performing global team. This high-impact executive role is responsible for leading the Global People &amp; Culture function aligned with IRC's vision, mission, and strategic goals. This is a critical appointment for the organization, and the successful candidate will serve as a trusted, hands-on partner to the CEO, Executive Board, and senior global leadership.</p><p></p><p>
The Global People &amp; Culture Officer will set strategic direction while maintaining a sharp focus on execution and delivery across the full scope of Global People &amp; Culture. This leader will drive continuous improvement in how IRC attracts, develops, and retains talent across all geographies, ensuring the Global People &amp; Culture function operates effectively, efficiently, and in close alignment with organizational priorities. They will be a significant sponsor and driver of IRC&rsquo;s inclusion agenda and practices.</p><p></p><p>
The ideal candidate is a decisive, results-oriented executive with proven credentials in managing complex global people functions. They bring strong management skills, superior leadership capability, and sound judgement - with a consistent track record of delivering on commitments and building trusted relationships at the most senior levels of an organization. Critically, this person is a self-driving entrepreneur; someone who sets direction, seizes opportunities, and moves with pace and initiative - while remaining collaborative and aligned to organizational priorities. The role will require upwards of 20% global travel.</p><p></p><p><b>
Key Accountabilities:</b></p><p><b>
Leadership</b></p><ul><li>
Act as a trusted strategic advisor and business partner to the Executive Board, and senior global leadership</li><li>
Set and deliver a multi-year global People strategy - translating strategic priorities into practical, scalable plans with measurable outcomes</li><li>
Successfully steer the organization&rsquo;s progress despite the sector&rsquo;s financial constraints and uncertainty, leveraging a lean, yet impactful team</li><li>
Lead the Global People &amp; Culture function to operate as a high-performing, agile team that delivers proactive support to the organization</li><li>
Champion IRC's Strategy100 People Goal; communicate progress and build organizational alignment through clear, consistent messaging</li><li>
Build cohesive business cases for change through disciplined collaboration and executive-level influence</li><li>
Develop the capabilities of the Global People &amp; Culture team, creating a culture of performance, accountability, and continuous improvement</li><li>
Lead the organizational agenda on psychosocial health, safety, and employee wellbeing - building a culture where these are fully integrated into all areas of business operations</li><li>
Ensure robust people governance, compliance, and risk management across all geographies, aligned with local labor laws, safeguarding obligations, and organizational values</li></ul><p></p><p><b>
High Performing Team</b></p><ul><li>
Ensure the global and distributed P&amp;C function is positioned to deliver proactive, effective service across the full employee lifecycle - from attraction and onboarding through development, performance, and succession</li><li>
Develop and maintain workforce plans that keep resources properly aligned to organizational priorities and emerging challenges</li><li>
Drive incremental, sustainable improvements across P&amp;C programs, policies, and practices - moving the organization forward through disciplined execution rather than large-scale disruption while appreciating and influencing the culture and the very best ways of working at IRC</li><li>
Oversee global rewards, performance management, and talent systems to ensure equity, competitiveness, and alignment with organizational strategy</li></ul><p></p><p><b>
People Data, Technology &amp; AI</b></p><ul><li>
Sponsor and drive IRC's people data infrastructure agenda ensuring systems are AI-ready and provide the foundation for responsible, effective use of AI tools across the People function.</li><li>
Continue building a people analytics capability that enables data-driven decision-making at all levels - from workforce planning to retention risk to performance trends</li><li>
Determine how AI transformation will affect IRC's workforce - what capabilities will be needed, what roles will evolve&mdash;and lead P&amp;C to support organizational AI workforce transition</li><li>
Partner with IT and senior leadership to identify and deploy P&amp;C AI use cases with the highest return on investment, including tools that improve efficiency within the P&amp;C function itself</li><li>
Ensure all IRC staff have access to foundational AI literacy, and that P&amp;C professionals are equipped to influence and adopt AI-powered workplace tools.</li></ul><p></p><p><b>
Global Talent</b></p><ul><li>
Champion internal partnership approaches that grow global talent pipelines, drive inclusion across all regions and functions, and ensure the voices of employees across every country where IRC operates are heard and valued</li><li>
Champion a culture of performance and accountability that is equitable, supportive, and directly linked to IRC's mission outcomes</li><li>
Continuously evaluate and improve people-facing policies and practices to ensure consistency, fairness, and effectiveness across all geographies</li><li>
Embed IRC's Values - Integrity, Equality, Accountability and Service &mdash; into the operational fabric of the Global People &amp; Culture function</li></ul><p></p><p><b>
Candidate Profile:</b></p><p><b><i>
Required Experience</i></b></p><ul><li>
Proven senior executive - track record as a trusted advisor and business partner to the C-Suite in a large, global, matrixed organization</li><li>
Deep expertise across the Human Capital / People Management discipline - with demonstrated ability to deliver high return on investment and strong alignment to business strategy</li><li>
Experience leading complex, multi-geography organizations through operational and structural change, including operating model design, employee experience, and workforce planning</li><li>
Experience driving people data infrastructure and analytics - familiarity with Workday or equivalent HRIS platforms is an advantage</li><li>
Strong organization design and development credentials</li><li>
Demonstrated success in driving internal talent development and building inclusive, high-performing global teams</li></ul><p></p><p><b><i>
Personal Characteristics</i></b></p><ul><li>
Executive presence and communication skills; able to influence and build trust at all levels &mdash; from field employees to the Board</li><li>
Highly organized, decisive, and delivery-focused; comfortable operating in both strategic and operational modes as the situation demands</li><li>
Resilient, adaptable and ability to manage through ambiguity and change</li><li>
Operate with a sense of urgency when needed, in a fast-paced and high-stakes environment</li><li>
International track record; fluent in navigating multicultural environments and context-dependent complexity</li><li>
A proactive self-starter with a hands-on approach and strong personal accountability</li><li>
Energized by the mission of IRC and by the opportunity to make a tangible difference in the organization's capacity to serve its clients globally</li></ul><p></p><p><b>
Key Competencies:</b></p><p><b><i>
Influencing Collaboratively</i></b></p><p>
The Chief People &amp; Culture Officer will build credibility quickly through clear communication, consistent delivery, and the ability to bring diverse stakeholders to shared outcomes. They will establish trusted, productive relationships across the Executive Board, peers, and the full global workforce - demonstrating the emotional intelligence and interpersonal skill to connect authentically at every level of the organization.</p><p></p><p><b><i>
Shaping Strategy</i></b></p><p>
This leader will think beyond the Global People &amp; Culture function and operate with a genuine enterprise mindset. They will partner with senior executives in a data-driven, insight-led manner, translating ambiguous business needs into clear organizational priorities and actionable plans. Strong commercial acumen and the ability to articulate the people dimensions of business performance are essential.</p><p></p><p><b><i>
Developing Talent</i></b></p><p>
The CPCO will bring deep expertise in talent development, team building, and organizational capability. They will hold teams accountable to collective goals, actively develop and recruit leaders who embed needed skills into the organization, and build clear team identity and purpose. They will have a track record of delivering best-in-class leadership development initiatives in complex, global organizations.</p><p></p><p><b><i>
Delivering Results</i></b></p><p>
Above all, this leader delivers. They move multiple initiatives forward with determination and focus, are comfortable going deep on the details when required, and take personal accountability for outcomes. They are decisive and action-oriented - willing to challenge the status quo with creative thinking while staying grounded in what is achievable. Their peers and stakeholders will consistently describe them as someone who does what they say they will do.</p><p></p><p><b>
Reporting Relationships:</b></p><ul><li>
This position reports to the SVP, Research &amp; Innovation, People &amp; AI; CEO Airbel Impact Lab, with a close partnership and regular engagement with the President/CEO and Executive Board</li><li>
Manages nine direct reports on the Global P&amp;C Leadership Team</li><li>
Responsible for HQ P&amp;C team of approximately 100 employees, within a Global P&amp;C matrixed team of approximately 400+ employees</li><li>
Key partnership with the Chief GEDI Officer</li></ul><p></p><p><b>
Compensation: (</b><i>Pay Range: $250,000 - $350,000</i><b>) </b>Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.</p><p></p><p><b><br>
PROFESSIONAL STANDARDS</b></p><p></p><p>
All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.</p><p></p><p>
Cookies: https://careers.rescue.org/us/en/cookiesettings</p><p></p><p>
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.</p><p></p><p>
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability &amp; life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.</p><p></p><p>
Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.</p><p></p><p>
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Chief People and Culture Officer

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