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senior support engineer

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Join us at the forefront of technology, where your expertise shapes the future of mission-critical systems. As a DevOps Engineer, you will have the opportunity to solve complex challenges and modernize platforms that impact global markets. We value your skills in building resilient solutions and encourage you to grow your career with us. Experience a collaborative environment where your contributions matter and your ideas drive progress.</p><p><b>
Job Summary:</b><br>
As a DevOps Engineer in the Markets Credit Technology team, you will configure, maintain, monitor, and optimize applications and their infrastructure. You will play a key role in improving reliability, scalability, and performance, while sharing your knowledge of end-to-end operations. Your work will directly impact the team&rsquo;s success and the stability of our trading platforms. We foster a culture of innovation, collaboration, and continuous improvement.</p><p><b>
Job Responsibilities:</b></p><ul><li>
Guide and assist peers in designing solutions and building consensus</li><li>
Collaborate with software engineers and teams to implement automated deployment pipelines</li><li>
Design, develop, test, and implement solutions for availability, reliability, and scalability</li><li>
Implement infrastructure, configuration, and network as code for applications and platforms</li><li>
Resolve complex problems with technical experts, stakeholders, and team members</li><li>
Utilize service level indicators and objectives to proactively address issues</li><li>
Support the adoption of site reliability engineering best practices within the team</li><li>
Provide front-line technology support for Credit Trading platforms on the New York trading floor</li><li>
Present information logically and effectively within large, collaborative teams</li><li>
Initiate and implement ideas to solve business problems</li><li>
Identify new technologies and solutions to meet design constraints</li></ul><p><b>
Required Qualifications, Capabilities, and Skills:</b></p><ul><li>
Proficient in site reliability principles and implementation within applications or platforms</li><li>
Skilled in at least one programming language (Python, Java/Spring Boot, .Net)</li><li>
Strong knowledge of software applications and technical processes (e.g., Cloud, AI, Android)</li><li>
Experience with observability tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk)</li><li>
Familiarity with continuous integration and delivery tools (Jenkins, GitLab, Terraform)</li><li>
Understanding of container and orchestration technologies (ECS, Kubernetes, Docker)</li><li>
Ability to troubleshoot networking technologies and issues</li><li>
Effective communicator in collaborative team environments</li><li>
Proactive in recognizing roadblocks and eager to learn new technologies</li><li>
Ability to contribute innovative solutions to business challenges</li></ul><p><b>
Preferred Qualifications, Capabilities, and Skills:</b></p><ul><li>
Experience supporting front-office teams, ideally on a trading floor</li><li>
Product knowledge of Fixed Income</li><li>
Practical experience orchestrating AI/LLM-based agents for operational automation</li><li>
Proficient in building automation, tooling, and reliability scripts; comfortable with packaging, testing, and using common SRE/infra libraries</li></ul><p><br>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Sr Associate - Devops Engineer - CIB

Smarsh

<div><div><b>Who are we?</b></div><div></div><div><br>
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.</div><div></div><div><br>
The Platform Engineer will be a key member of the S&amp;E (Site &amp; Engineering) team, responsible for designing, building, and maintaining cloud infrastructure and platform services. This role focuses on enabling reliable, scalable, and secure platform operations while supporting oncall rotations and ensuring system availability across global operations.</div>
<h3 class="jobSectionHeader"><b>How will you contribute?</b></h3><div>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.</div>
<div>Minimum 4 years of experience in platform engineering, DevOps, or SRE roles.</div>
<div>Strong proficiency with AWS services including EC2, EKS, VPC, IAM, S3, RDS, Lambda, and CloudWatch.</div>
<div>Hands-on experience with Kubernetes administration and troubleshooting.</div>
<div>Proficiency in Terraform for infrastructure provisioning and management.</div>
<div>Experience with Istio or similar service mesh technologies.</div>
<div>Working knowledge of GitOps tools such as ArgoCD or Flux.</div>
<div>Experience with CI/CD tools including GitHub Actions, Jenkins, or GitLab CI.</div>
<div>Familiarity with HashiCorp Vault for secrets management.</div>
<div>Scripting proficiency in Python, Bash, or Go.</div>
<div><h3 class="jobSectionHeader"><b>Soft Skills</b></h3>
<div><div>Strong problem-solving and analytical abilities.</div>
<div>Excellent written and verbal communication skills.</div>
<div>Ability to work effectively in a distributed, global team environment.</div>
<div>Self-motivated with ability to work independently and as part of a team.</div>
<div>Willingness to participate in oncall rotations and respond to incidents.</div>
</div></div><h3 class="jobSectionHeader"><b>What will you bring?</b></h3><ul>
<li>4+ years of professional experience in platform engineering, DevOps, or Site Reliability Engineering roles.</li>
<li>Demonstrated hands-on experience managing production AWS environments at scale.</li>
<li>Proven track record of Kubernetes cluster administration and troubleshooting.</li>
<li>Experience implementing and maintaining Terraform-based infrastructure.</li>
<li>Background in CI/CD pipeline development and release engineering processes.</li>
<li>Prior oncall experience with demonstrated incident response capabilities.</li>
<li>Experience working in distributed, global team environments.</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><ul>
<li>AWS certifications (Solutions Architect, DevOps Engineer, or equivalent).</li>
<li>Experience with observability tools such as Datadog, Prometheus, or Grafana.</li>
<li>Knowledge of incident management and RCA processes.</li>
<li>Experience with multi-region or multi-account AWS architectures.</li>
<li>Familiarity with compliance frameworks relevant to enterprise environments.</li>
</ul><h3 class="jobSectionHeader"><b>What do we offer?</b></h3><ul>
<li>Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.</li>
<li>Stock options.</li>
<li>Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a &ldquo;take-what-you-need&rdquo; time off policy as well as flexible work arrangements.</li>
<li>401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.</li>
<li>Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.</li>
<li>Recognition: We&rsquo;re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.</li>
</ul><div><div>The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.</div>
<div></div>
<div>The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.</div>
<div></div>
<div>Local cost of living assessments are done for each new hire at the time of offer.</div>
<div></div>
</div><div>Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.</div>
<div></div>
<div>Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions</div><div></div><div><b><br>
About our culture</b></div><div></div><div><br>
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world&rsquo;s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.</div></div>

Sr. Platform Engineer I

FANATICS COLLECTIBLES

<div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div><div>Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting &amp; Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.</div></div></div><p></p><p><b><br>
Reporting to: </b>Senior Customer Support Associate</p>
<p><b>
Location:</b> Remote</p>
<p><b>
Schedule: </b>Full Time</p><br>
<p></p>
<p><b>
About the team:</b></p>
<p>
Fanatics Collectibles is a new company working at the intersection of collectibles and technology. Backed by some of the best investors, sports properties, and operators in the world, we're integrating with Fanatics' global digital sports platform (inclusive of 900 sports relationships and more than 80 million fans) to reimagine the collectibles business.</p><br>
<p></p>
<p><b>
About the role:</b></p>
<p>
Fanatics Collectibles is the licensed trading card division of Fanatics &ndash; a global digital sports platform that allows fans to Buy, Collect, and Bet. Collector Support is core to our business, reflecting the same passion as the fans we serve. These roles have historically led to advancement into Customer Experience, Product, and Brand Management. We're looking for proactive, detail-oriented individuals eager to grow within a fast-paced, evolving environment. #LI-Remote</p><br>
<p></p>
<p>
Senior Customer Support Associates act as escalation specialists within our broader support team, resolving high-priority issues from internal teams, social media, and executive channels. Operating remotely in US hours, Sr CSAs provide direct customer support, assist Tier 1 advisors with real-time challenges, and ensure consistent handling of public and private escalations while maintaining high service standards across channels.</p><br>
<p></p>
<p><b>
What you'll be doing:</b></p>
<ul>
<li>Respond to complex and high-priority customer contacts across email, phone, and chat, applying sound judgment to drive resolution.</li>
<li>Manage escalations from internal teams, executive channels, and public-facing platforms such as X, Instagram, and Facebook.</li>
<li>Manage escalated contacts involving high-value or VIP collectors, ensuring sensitive issues are handled with discretion, urgency, and consistent executive-level support expectations.</li>
<li>Monitor social channels for brand- or exec-tagged posts, engaging publicly or via DM using assigned tools to resolve issues quickly and professionally.</li>
<li>Support daily service operations by flexing across regions to help stabilize global coverage during periods of high volume.</li>
<li>Provide peer-level guidance to Tier 1 agents, supporting workflow continuity and reinforcing best practices across shifts.</li>
<li>Maintain up-to-date knowledge of product releases, collector policies, and tooling to deliver accurate and timely support.</li>
<li>Identify, quantify, and escalate emerging or systemic issues impacting the collector experience.</li>
<li>Document all case activity thoroughly in support platforms to ensure clear handoffs and visibility.</li>
<li>Execute administrative tasks including refunds, returns, and stock allocations in accordance with regional policy.</li>
<li>Participate in process improvement efforts, providing feedback and insight to help evolve tools, workflows, and policies.</li></ul><br>
<p></p>
<p><b>
What we're looking for:</b></p>
<ul>
<li>Minimum 3 years of customer support or related experience, preferably in a fast-paced, high-volume environment</li>
<li>Strong understanding of the trading cards and collectibles industry, including collector behavior and product lifecycles</li>
<li>Proven ability to resolve complex or escalated issues with professionalism, empathy, and sound judgment</li>
<li>Experience handling public-facing issues, including social media support or executive-level escalations, is preferred</li>
<li>Excellent written and verbal communication skills with the ability to manage sensitive conversations across diverse customer profiles</li>
<li>Strong attention to detail and consistent documentation habits in CRM or case management systems</li>
<li>Comfortable navigating multiple platforms and tools simultaneously (Genesys, Shopify, Stripe, etc.)</li>
<li>Proficient in Microsoft Word and Excel</li>
<li>Confident working independently while contributing to team-wide priorities in a distributed, remote setting</li>
<li>Strong multitasking, prioritization, and time management abilities</li>
<li>Flexible schedule availability, including evenings, weekends, and high-demand periods (e.g., product drops, seasonal events)</li>
<li>Willingness to provide peer-level support and contribute to onboarding or process improvement initiatives</li></ul><br>
<p></p>
<p><i>
Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @</i><i>collectfanatics.com</i><i>). For added security, where possible, apply through our company website at </i><i>www.fanaticsinc.com/careers</i><i>.</i></p><div><p>
By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.</p></div></div>

Senior Customer Support Associate

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon&rsquo;s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers&rsquo; businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon&rsquo;s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
<br>
<br>
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.<br>
<br>
We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.<br>
<br>
As a developer on our team, you&rsquo;ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You&rsquo;ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, and more.<br>
<br>
About the team<br>
ABOUT AWS:<br>
<br>
Diverse Experiences
<br>
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.<br>
<br>
<br>
<br>
Why AWS
<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Work/Life Balance
<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
<br>
<br>
Inclusive Team Culture
<br>
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.<br>
<br>
Mentorship and Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
</p><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of non-internship professional software development experience</li><li>5+ years of programming with at least one software programming language experience</li><li>5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>Experience as a mentor, tech lead or leading an engineering team</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, NY, New York - 184,900.00 - 250,200.00 USD annually</div><p></p>

Sr. Software Development Engineer, Amazon Connect (AWS)

Gambit Technologies

<div>
 <p>
  <strong>
   Senior Data Engineer | NYC Hybrid (4 Days per-week Onsite)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  High-impact role. Real ownership. Build something that actually matters.
 </p>
 <p>
  We&rsquo;re partnering with a large, mission-driven organization tackling complex challenges across public impact initiatives. They&rsquo;re investing heavily in modernizing their data platform and are looking for a senior, hands-on engineer to lead the charge.
 </p>
 <p>
  This is not a maintenance role. You&rsquo;ll help define the future state.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What You&rsquo;ll Be Doing
 </p>
 <p>
  You&rsquo;ll sit at the intersection of engineering and strategy, helping transition a legacy BI environment into a modern, cloud-native data platform.
 </p>
 <ul>
  <li>
   Design and build a cloud-based data warehouse or lakehouse from the ground up
  </li>
  <li>
   Lead the migration from an on-prem SQL Server BI stack to scalable cloud architecture
  </li>
  <li>
   Build and optimize data pipelines that actually perform at scale
  </li>
  <li>
   Own data modeling, testing, observability, and CI/CD best practices
  </li>
  <li>
   Reduce technical debt and stabilize production systems during the transition
  </li>
  <li>
   Partner directly with business stakeholders to deliver meaningful insights
  </li>
  <li>
   Help define standards and mentor others on the team
  </li>
 </ul>
 <p>
  Current Environment
 </p>
 <ul>
  <li>
   SQL Server (data warehouse)
  </li>
  <li>
   Tableau (primary BI tool)
  </li>
  <li>
   Evolving toward modern cloud data platforms
  </li>
 </ul>
 <p>
  What You Bring
 </p>
 <ul>
  <li>
   Strong hands-on Tableau experience (non-negotiable)
  </li>
  <li>
   Deep SQL skills, including large-scale query optimization
  </li>
  <li>
   Proven experience with data modeling for analytics/reporting
  </li>
  <li>
   Experience working with business stakeholders, not just hiding behind code
  </li>
  <li>
   Ability to translate messy data into clear, actionable insights
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Data Engineer

<div><b>JOB DESCRIPTION</b><br>
<div>
Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.</div><div><br>
As a Trading Services Associate II within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.<br>
<br>
<b>Job responsibilities
</b></div><div><ul><li>Execute daily trading operations efficiently, ensuring timely and accurate trade execution while collaborating with traders and team members to resolve discrepancies.
</li><li>Monitor and reconcile trading accounts to maintain accuracy, driving the development and implementation of process improvements for enhanced operational efficiency.
</li><li>Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
</li><li>Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
</li><li>Assist in training and mentoring junior team members, fostering a collaborative and growth-oriented environment.
</li><li>Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
</li><li>Serve as primary Middle Office contact supporting all structured lending transactions entered into by the Portfolio Financing desk</li><li>
Coordinate communications between structuring, the trading desk, Credit Risk, and operational stakeholder groups in order to close new structured finance transactions</li><li>
Assist the Front Office in management of deal lifecycle activities (drawings, distributions, waterfalls, etc.) by running hypothetical scenarios based on client requests to ensure compliance with the deal triggers</li><li>
Perform ongoing monitoring of structured finance deal triggers and compliance conditions including Market Value triggers, Portfolio value, Concentration limits, and Borrowing Base testing</li><li>
Serve as primary point of contact for client inquiries for the firm&rsquo;s buy-side customers, including hedge funds and asset managers</li></ul><p>
</p></div><div><b>Required qualifications, capabilities, and skills
</b></div><div><ul><li>Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
</li><li>Strong analytical and problem-solving skills, enabling effective decision-making and innovative solutions.
</li><li>Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
</li><li>Proficiency in Microsoft Office Suite, particularly Excel, along with advanced digital literacy for integrating innovative technologies in trade services.
</li><li>Ability to thrive in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
</li><li>Demonstrated capability to work collaboratively in team settings, with a solid knowledge of trading systems and financial markets, and a strong commitment to delivering high-quality results.
</li></ul></div><div></div><div><b>Preferred qualifications, capabilities, and skills
</b></div><div><ul><li>Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
</li><li>Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
</li><li>Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
</li><li>Skill in utilizing AI and machine learning to enhance trade service processes, driving improved decision-making and data-driven insights.
</li><li>Ability to interpret large data sets and communicate results to stakeholders.
</li><li>Previous experience with programing language such as Python is preferred.
</li></ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Trade Support Senior Associate

Invio Automation

<div>
 <strong>
  The Company
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  <br/>
 </strong>
 Invio Automation is a leading provider of advanced automation solutions, serving high-growth markets including medical device and life sciences, renewable energy, mobility, logistics &amp; fulfillment, and heavy industry. Our collaborative teams deliver mission-critical R&amp;D pre-validation services that lay the foundation for full-scale automation systems&mdash;where precision, efficiency, and accuracy are essential to success. With six locations across North America and a global network of partners, Invio maintains a strong presence in key regions where local service and support matter.
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 Invio&rsquo;s proven portfolio of Industry 4.0 technology includes Autonomous Guided Vehicles (AGVs) for heavyweight applications, turnkey assembly lines, welding automation, lift-assist tools for safety-critical operations, robotic cells, multi-station assembly systems, bonding and welding technologies, vision systems, and precision dispensing solutions such as high-viscosity pumps, impulse bag sealing, and needle bending.
 <br/>
 <br/>
 Working at Invio means making a direct impact on the future of American manufacturing. We are committed to improving the lives of those who partner with us by designing and integrating custom-engineered automation solutions that enhance safety, increase efficiency, and raise product quality for our customers.
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 <br/>
 <strong>
  Description
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  <br/>
 </strong>
 The Applications Engineer supports the front-end development of automation solutions by collaborating with mechanical and controls engineers to validate system concepts and prepare customer-focused proposals. This role focuses on learning to interpret customer requirements, RFQs, and application needs while developing foundational skills in system concepts, estimating, documentation, and proposal development. Working under general supervision, the Applications Engineer assists in preparing technical content, CAD layouts, cost inputs, and supporting documentation while gaining hands-on exposure to automation system components and how they integrate into customer processes. This role plays a key part in supporting feasibility studies, proposal accuracy, and cross-functional alignment.
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  Responsibilities
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 </strong>
 <strong>
  ESSENTIAL DUTIES AND RESPONSIBILITIES
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 </strong>
 <ul>
  <li>
   Serve as the technical authority and Subject Matter Expert for application development, ensuring customer solutions reflect best practices, innovation, scalability, and Invio standards.
  </li>
  <li>
   Analyze customer RFQs, specifications, concepts, and drawings to extract key requirements and estimating inputs.
  </li>
  <li>
   Assist in preparing system concepts, application notes, CAD layouts, and cost estimates under guidance from senior engineers.
  </li>
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   Support proposal preparation by gathering BOM data, drawings, and supporting documentation.
  </li>
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   Perform data collection, basic testing, and documentation to support application feasibility studies.
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   Respond to internal and external information requests related to customer proposals and concepts.
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   Observe and support customer meetings under the guidance of senior engineers.
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   Collaborate cross-functionally with sales, engineering, and operations to align proposed solutions with customer expectations.
  </li>
  <li>
   Document technical findings clearly and accurately using Excel, PowerPoint, and written reports.
  </li>
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   Track assigned tasks and deadlines, escalating questions or risks as appropriate.
  </li>
  <li>
   Other duties as assigned
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   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5&ndash;10 years of relevant experience in automation, manufacturing, applications engineering, or a related technical role
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  <li>
   Experience reviewing customer RFQs, drawings, or technical specifications
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  <li>
   Familiarity with automation system components, including mechanical, controls, and robotics concepts
  </li>
  <li>
   Strong organizational skills with attention to detail and accuracy
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  <li>
   Ability to communicate clearly with engineers, sales, and operations teams
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   <br/>
  </li>
 </ul>
 <strong>
  Other Skills and Abilities:
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 </strong>
 <ul>
  <li>
   Excellent interpersonal, negotiation, problem-solving, and conflict-resolution skills
  </li>
  <li>
   Excellent organizational skills and attention to detail
  </li>
  <li>
   Excellent time management skills with a proven ability to meet deadlines
  </li>
  <li>
   Ability to act with integrity, professionalism, and confidentiality
  </li>
  <li>
   Proficient with Microsoft Office Suite or related software
  </li>
  <li>
   Proficiency with or the ability to quickly learn the organization&rsquo;s ERP, and Salesforce system
  </li>
  <li>
   Strategic thinker with the ability to translate business objectives into Invio&rsquo;s sales initiatives
  </li>
  <li>
   Willingness to travel within North America, up to 15% of the time
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EDUCATION
  <br/>
  <br/>
 </strong>
 Associate&rsquo;s degree required in Engineering Technology, Manufacturing, or a related technical field. Bachelor&rsquo;s degree in Engineering, Manufacturing, or a related field preferred
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 <br/>
 <strong>
  INVIO AUTOMATION&rsquo;S CORE VALUES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We take pride in the reliability of our team and the difficult problems we solve for customers.
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   We deliver real customer value that positively impacts the lives of those around us.
  </li>
  <li>
   We are dependable. Relationships and trust matter.
  </li>
  <li>
   Our ingenuity and desire to improve lives will complement our suite of solutions.
  </li>
  <li>
   We strive to demonstrate that our attention to detail does not start or end with the solutions we engineer and deliver.
  </li>
  <li>
   We believe exceptional service is better demonstrated than said.
  </li>
 </ul>
</div>


Applications Engineer - Robotics / Weld Tooling

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