project coordinator

ai lead

ai team lead at elite it team Jobs in Islamabad

ai team lead at elite it team

senior project manager

seo team lead

team lead

Smart brains technologies 2.0

The Team Lead oversees the daily operations of a team of call center agents to ensure excellent customer service, smooth workflow, and achievement of performance targets. This role includes mentoring staff, handling escalations, monitoring call quality, and providing support to management for continuous process improvement.Key Responsibilities:Team Supervision &amp; Performance Management<ul><li>Lead, supervise, and motivate a team of agents to achieve daily, weekly, and monthly Targets.</li><li>Monitor agent performance through call evaluations, dashboards, and reports.</li><li>Conduct regular coaching sessions, provide feedback, and develop action plans for improvement.</li><li>Manage team schedules, attendance, breaks, and adherence to shift timings.</li></ul>Quality Assurance<ul><li>Ensure agents follow call center scripts, protocols, and compliance guidelines.</li><li>Review call recordings and provide quality feedback to maintain service standards.</li><li>Identify skill gaps and arrange necessary training or refresher sessions.</li></ul>Operational Management<ul><li>Maintain smooth workflow and ensure service-level agreements are met.</li><li>Assign tasks and manage workload distribution within the team.</li><li>Handle real-time floor management, monitor queues, and resolve operational issues promptly.</li><li>Assist with on boarding and training of new agents.</li></ul>Customer Service &amp; Escalation Handling<ul><li>Address and resolve escalated customer concerns professionally.</li><li>Support agents during difficult customer interactions and ensure resolution.</li><li>Ensure high levels of customer satisfaction and first-call resolution.</li></ul>Reporting &amp; Documentation<ul><li>Prepare daily/weekly performance reports for management review.</li><li>Track key metrics such as QA scores, attendance, and productivity.</li><li>Document coaching sessions, performance reviews, and team updates.</li></ul>Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent experience in a call center environment.</li><li>1&ndash;2 years of experience as a Team Lead or Senior Agent in a call center.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Proficiency with call centre tools, CRM systems, and performance dashboards.</li><li>Ability to manage high-pressure situations and large teams effectively.</li><li>Excellent customer handling and conflict resolution skills.</li><li>Strong understanding of QA standards, and call centre metrics.</li></ul>Key Competencies:<ul><li>Leadership &amp; People Management</li><li>Coaching &amp; Feedback</li><li>Time Management</li><li>Analytical Thinking</li><li>Decision-Making</li><li>Customer Focus</li><li>Team Collaboration</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Team Lead

BI COMMUNICATIONS

Position: SEO Team LeadSalary: PKR 70,000 &ndash; 100,000 Type: Full-timeWe&rsquo;re hiring an experienced SEO Team Lead to manage our SEO strategy, guide the team, and drive strong organic results. The ideal candidate will plan, execute, and monitor SEO campaigns across multiple projects.Responsibilities:<ul><li>Lead and supervise the SEO team.</li><li>Create and implement data-driven SEO strategies.</li><li>Manage keyword research, technical audits, and content optimization.</li><li>Oversee backlinks, on-page, and off-page performance.</li><li>Track rankings and traffic using tools like GSC, GA, and Ahrefs.</li><li>Report progress and ensure timely project delivery.</li></ul>Requirements:<ul><li>2+ years of SEO experience (1 year in a lead role).</li><li>Strong knowledge of on-page, off-page &amp; technical SEO.</li><li>Proficiency in SEO tools (Ahrefs, SEMrush, Google Analytics).</li><li>Excellent communication and leadership skills.</li></ul>Perks:<ul><li>Salary: PKR 70K&ndash;100K (based on experience).</li><li>Professional growth in a collaborative team.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Seo Team Lead

HRPSP - Your Strategic HR Partner

Job Opportunity &mdash; Team Lead (FTTH Operations)Location: Islamabad Salary Range: PKR 50,000 &ndash; 60,000Responsibilities:<ul><li>Lead a team of technicians for deployment &amp; troubleshooting.</li><li>Perform fiber splicing, testing &amp; ODN maintenance.</li><li>Assign and monitor daily field tasks.</li><li>Maintain operational documentation.</li></ul>Requirements:<ul><li>Minimum DAE (Electrical/Electronics/Telecom).</li><li>1&ndash;2 years FTTH experience.</li><li>Strong hands-on technical skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Team Lead (FTTH Operations)

Duseca Software

Job Description:Company: Duseca Software Pvt. LimitedLocation: On-site (In Person)About Us:At Duseca Software, we transform concepts into powerful, user-centric digital products. We are expanding our design leadership and looking for a UI/UX Team Lead who can guide the team, enhance design quality, and also personally contribute to 1&ndash;2 VIP projects that require top-tier execution.Responsibilities:<ul><li>Leadership &amp; Mentorship</li><li>Team mentoring and leading, ensuring skill growth, productivity, and creativity.</li><li>Provide complex module development guidance to juniors, helping them solve difficult UX and UI challenges.</li><li>Review team deliverables and maintain design consistency across all products.</li><li>Introduce and enforce best practices, design systems, and quality standards.</li><li>Hands-On Design (1&ndash;2 VIP Projects)</li><li>Personally work on 1&ndash;2 high-priority VIP projects to ensure premium quality.</li><li>Lead UX flows, wireframes, and detailed interaction designs for complex modules.</li><li>Conduct usability testing, analyze results, and refine experiences.</li></ul>Requirements &amp; Business Understanding:<ul><li>Strong requirements understanding expertise &mdash; translate project requirements into logical, intuitive designs.</li><li>Deep business scope understanding &mdash; design solutions that align with product goals, user needs, and business outcomes.</li><li>Participate in client/stakeholder meetings to gather insights and validate design directions.</li><li>Collaboration &amp; Execution</li><li>Work closely with developers and product managers to ensure smooth handoff and correct implementation.</li><li>Communicate design rationale clearly and professionally.</li><li>Ensure deadlines are met without compromising design quality.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, HCI, or a related field.</li><li>4&ndash;6 years of experience in UI/UX design, including experience leading or mentoring designers.</li><li>Strong portfolio with mobile + web designs and well-structured UX flows.</li></ul>Required Skills:<ul><li>Strong UX flow designing for complex use cases.</li><li>Proficiency in Figma, Adobe XD, and other modern design tools.</li><li>Expertise in wireframing, prototyping, and interaction design.</li><li>Deep understanding of iOS &amp; Android design guidelines.</li><li>Experience in UX research and usability testing.</li><li>Excellent communication, documentation, and problem-solving skills.</li></ul>Why Join Us?<ul><li>Work on 1&ndash;2 VIP flagship projects with high visibility.</li><li>Lead and shape the design culture of a growing software company.</li><li>Friendly, supportive environment with opportunities for leadership growth.</li><li>Work on real products that impact thousands of users.</li></ul>Job Type: Full-time (On-site)<ul><li>Location: Duseca Software Pvt. Limited</li><li>Apply Now:</li><li>Send your CV + Portfolio to: recruitment@dusecasoftware.com</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs160,000.00 - Rs180,000.00 per monthWork Location: In person

Team Lead UI/UX Designer

HM Elevators

Join Us as Team Lead &ndash; Full Stack (MERN)Who We Are We&rsquo;re a forward-thinking tech company passionate about building scalable, user-first solutions. Our team values innovation, collaboration, and continuous learning &mdash; and we&rsquo;re looking for a leader who shares that mindset.What You&rsquo;ll Do As our Team Lead &ndash; Full Stack (MERN), you will:<ul><li>Lead and mentor a talented team of Full Stack (MERN) developers, driving best practices, code quality, and team growth.</li><li>Architect and build scalable applications using React.js, Node.js, Express, and MongoDB.</li><li>Design and maintain clean, efficient, and secure RESTful APIs, ensuring smooth frontend-backend integration.</li><li>Collaborate closely with UI/UX designers, product managers, and DevOps engineers to deliver seamless, high-impact solutions.</li><li>Own system design, sprint planning, and execution &mdash; helping define roadmap priorities and technical direction.</li><li>Oversee CI/CD pipelines, code reviews, and documentation processes to ensure high quality and fast delivery.</li><li>Troubleshoot complex technical issues, optimize performance, and guide the team in solving architecture challenges.</li><li>Promote a culture of learning, accountability, and open communication across cross-functional teams.</li></ul>What We&rsquo;re Looking For<ul><li>Experience: 3+ years in Full Stack/MERN development, with proven leadership or mentoring experience.</li><li>Tech Skills: Strong hands-on experience with React.js (Next.js preferred), Node.js, Express.js, and MongoDB.</li><li>Architecture: Deep understanding of microservices, API design, and scalable system architecture.</li><li>DevOps &amp; Cloud: Familiarity with cloud environments (AWS preferred), CI/CD pipelines, and Git workflows.</li><li>Soft Skills: Excellent communication, problem-solving abilities, and a natural collaborator.</li><li>Agile Mindset: Comfortable in Agile/Scrum processes, with experience guiding sprint planning and execution.</li><li>Leadership Balance: Ability to both write high-quality code and mentor your team to do the same.</li></ul>.Job Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>above: 3 years (Preferred)</li></ul>Work Location: In person

Team Lead- Full Stack (MERN)

Alestra Solutions

We are seeking a highly skilled and creative Graphic Designer Team Lead to oversee our team of graphic designers and drive the visual identity of our brand across various channels. The ideal candidate is a hands-on designer with strong leadership abilities, a deep understanding of design principles, and the ability to translate strategic objectives into creative solutions. You&rsquo;ll be responsible for managing design projects, mentoring team members, and ensuring high-quality visual output that aligns with our brand and business goals.Key Responsibilities:<ul><li>Lead and mentor a team of graphic designers, providing guidance, feedback, and support to enhance individual and team performance.</li><li>Oversee the design process from concept to delivery, ensuring timely execution and brand consistency across all visual materials.</li><li>Collaborate closely with marketing, product, content, and development teams to produce compelling visual assets for web, print, digital campaigns, social media, presentations, and more.</li><li>Review and approve designs, artwork, and layouts, ensuring they meet quality standards and project requirements.</li><li>Maintain and evolve the company&rsquo;s visual brand guidelines, ensuring all creative output aligns with the overall brand strategy.</li><li>Manage multiple projects and deadlines efficiently, balancing team capacity with business priorities.</li><li>Stay updated with design trends, tools, and best practices to bring fresh ideas and innovation to the creative team.</li><li>Conduct regular team meetings and one-on-ones to track progress, set goals, and support professional development</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Graphic Design, Visual Arts, or related field.</li><li>3+ years of professional graphic design experience, with at least 1&ndash;2 years in a team lead or senior designer role.</li><li>Proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and other design tools like Figma or Sketch.</li><li>Strong portfolio showcasing a wide range of design projects, including branding, digital marketing, and print.</li><li>Excellent communication, leadership, and organizational skills.</li><li>Ability to give and receive constructive feedback effectively.</li><li>Experience working in an agile or fast-paced environment is preferred.</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Flexible working hours and remote work options</li><li>A collaborative and creative work environment</li><li>Opportunities for professional growth and leadership development</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs140,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What are your salary expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Social Media Designing: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Social Media Designer (Team Lead)

Interwood Mobel

<div>Interwood Mobel is looking for a dedicated Team Lead &ndash; KDW (Kitchens, Doors &amp; Wardrobes) to join our dynamic team. In this role, you will be responsible for leading a team of sales and design professionals, enhancing customer satisfaction through innovative design solutions while driving business targets.
Key Responsibilities:<ul>
<li>
Lead and develop a team of sales/design consultants to meet and exceed sales targets.
</li><li>Ensure team members align with KPIs and overall business objectives.
</li><li>Foster a culture of excellent customer service, ensuring each client receives personalized design solutions.
</li><li>Oversee project execution, including site verification and installations, to guarantee high-quality outcomes.
</li><li>Manage orders, dispatches, and payment tracking for ongoing projects.</li>
<li>Organize and ensure the showroom displays reflect the brand's quality and design standards.
</li><li>Implement effective lead generation and follow-up processes to maintain business momentum.</li>
<li>Utilize AutoCAD and design software to assist consultants in creating accurate and feasible designs.</li>
<li>Provide consistent progress updates to clients and architects throughout the project lifecycle.</li>
</ul>
Requirements
Education: Degree in Interior Design, Architecture, or a related field.
Experience: 5+ years in product design or project management in the furniture or interior industry, with a minimum of 2 years in a leadership position.
Skills &amp; Competencies:<ul>
<li>Strong knowledge of kitchens, wardrobes, and doors.
</li><li>Proficiency in AutoCAD and other design software.
</li><li>Exceptional leadership and team management skills.
</li><li>Strong communication and interpersonal abilities.</li>
<li>Customer-oriented mindset with a commitment to exceptional service delivery.</li>
<li>Able to manage multiple projects and thrive under tight deadlines.</li>
<li>Knowledge of production processes and quality assurance standards.</li></ul></div>

Team Lead - KDW (Kitchens, Doors & Wardrobes)

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