technical support analyst

Harris & Harris

<div>Harris &amp; Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We&rsquo;re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you&rsquo;re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!
Help Desk Analyst
The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.
Location: must be on-site at our office in Downtown Chicago daily
Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.
Salary: $40,000.00 to $55,000.00 annually
Additional Compensation and Benefits:
At Harris &amp; Harris, we truly care about each employee&rsquo;s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:<ul><li>Medical, Vision, and Dental insurances from premium providers</li><li>401K with matching</li><li>Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance</li><li>Tuition Reimbursement</li><li>Paid Time Off</li><li>Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.</li></ul>
DAY TO DAY<ul><li>Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.</li><li>Install, configure, troubleshoot and resolve hardware, software and connectivity issues.</li><li>Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.</li><li>Maintain and update the ticket tracking, asset management and inventory tracking systems.</li><li>Responsible for user setups, moves and system permissions.</li><li>Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee&rsquo;s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.</li></ul>
WHAT YOU MUST POSSESS
Must Have:<ul><li>A minimum of 1 year of experience in a help desk or similar role</li><li>High School Diploma or Equivalent</li><li>Experience and knowledge troubleshooting Microsoft Office Suite and Windows</li></ul>
Other Required Skills:<ul><li>Strong ability to prioritize work appropriately, be flexible and be well organized.</li><li>Exceptional analytical and problem-solving skills.</li><li>Ability to think out of the box and implement smart solutions to ever changing company needs.</li><li>Excellent verbal and written communication skills.</li><li>Excellent customer service skills.</li></ul>
WHY HARRIS &amp; HARRIS?
Harris &amp; Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.
The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.
We take pride in knowing what it takes to turn a call from &quot;average&quot; to &quot;excellent.&quot; We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.
At Harris &amp; Harris, we&rsquo;re proud to be an organization where everyone is welcome and can be their authentic selves at work. We&rsquo;re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.
We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.
At Harris &amp; Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!
Harris &amp; Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.</div>

Help Desk Analyst

CIBC

<div>We&rsquo;re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what&rsquo;s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You&rsquo;ll Be Doing
As the IT Stockroom Analyst you&rsquo;ll be responsible for manage inventory items, perform inventory analysis, and control our day-to-day inventory operations. You&rsquo;ll be joining the ITAM team within CIBC&rsquo;s US Technical Operations organization and will be a subject matter expert on ITAM practices, and provide advisory to project and operational teams. You place and track inventory requests to ensure optimal stock levels, collaborate with Hardware Asset Managers to maximize stock utilization and minimize overstock and document and resolve inventory discrepancies. You ensure compliance with CIBC US Regional ITAM Program processes and continual improvement strategies, contribute to maintaining inventory data quality and completeness across all asset classes. You support hardware acquisition, management, and disposal processes in accordance with corporate policies, standards, and regulations. Additionally, maintain and enhance inventory reports to support IT Asset visibility and performance, optimize IT asset inventory management processes, including tracking accountability, location, maintenance, contracts, and lifecycle status.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be on-site full-time.
How You&rsquo;ll Succeed
<ul><li>Leverage Technology: Utilize databases, spreadsheets, and digital reporting tools to manage and analyze inventory. You must have excellent computer skills, be familiar with databases and spreadsheets, and must also be able to analyze inventory statistics using software programs.
</li><li>Organizational Excellence : Demonstrate strong organizational, mathematical, and analytical skills to ensure inventory accuracy.
</li><li>Attention to Detail: Maintain a high level of accuracy in all inventory management activities.
</li><li>Customer Focus: Provide exceptional service to internal stakeholders and support ITAM initiatives. You will foster ideation and impact our digital and agile transformation by enhancing our clients&rsquo; banking experience.
</li><li>Effective Communication: Collaborate with cross-functional teams and communicate inventory insights clearly.
</li><li>Hardware Acquisition/Management : You support hardware acquisition, management, and disposal processes in accordance with corporate policies, standards, and regulations. Additionally, maintain and enhance inventory reports to support IT Asset visibility and performance, optimize IT asset inventory management processes, including tracking accountability, location, maintenance, contracts, and lifecycle status. Experience developing operational and performance metrics reports.
</li></ul>Who You Are
<ul><li>You demonstrate 1-3 years of experience in IT Asset Management or Desktop Support function within large enterprise environments, including practical knowledge of end user hardware and software, and implementation. You possess hands-on experience with ServiceNow and Hardware and Software Asset Management (HAM/SAM Pro) and configurations is an asset.
</li><li>You have a proven ability to contribute to Continual Service Improvement initiatives and remediate operational issues. Perform and assist with IT inventory analysis and reporting, guide stockroom staff on inventory maintenance and management activities, analyze inventory data to identify trends and underperforming products. Understanding or awareness of IT Infrastructure Library (ITIL) frameworks is an plus.
</li><li>You have a Degree. Degree in Computer Science or equivalent work experience; ITIL v4 Foundation certification preferred.
</li><li>You&rsquo;re digitally savvy. You seek out innovative solutions and embrace leading-edge technologies. You can easily adapt to new tools and trends.
</li></ul>California residents &mdash; your privacy rights regarding your actual or prospective employment
At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $55,000 - $65,000 for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit&rsquo;s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee&rsquo;s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
<ul><li>We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
</li><li>Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
</li><li>We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
</li></ul><ul><li>Subject to plan and program terms and conditions</li></ul>
What you need to know
<ul><li>CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
</li><li>You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .
</li><li>We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.</li></ul></div>

Technology Support I ( IT Stockroom Analyst)

<div><div><div><div><div><div>Job ID</div>
<div>748669WD</div>
</div><div><div>Category</div>
<div>Information Technology Operations</div>
</div><div><div>Time Type</div>
<div>Full time</div>
</div><div><div>Specialty/Competency</div>
<div>Application Operations</div>
</div><div><div>Level</div>
<div>Associate</div>
</div><div><div>Travel Requirements</div>
<div>Up to 20%</div>
</div><div><div>Locations</div>
<div>Chicago</div>
</div></div></div><div><div> 
The Opportunity
 
 
As a US Tech - Level 2 Ops Support, you will play a crucial role in managing and maintaining the technology infrastructure and systems to validate smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. As an Associate, you will focus on learning and contributing to projects while developing your skills and knowledge to deliver quality work. You will be exposed to different stakeholders, learning how to build meaningful connections and manage various challenges. This role emphasizes adaptability, reliability, and personal growth, allowing you to deepen your technical knowledge and grow your personal brand.
 
 
In this role, you will provide technical assistance and troubleshooting to support the smooth functioning of IT systems and non-cloud-based infrastructure. Within our Internal Firm Services practice, you will engage in a fast-paced environment, taking ownership of your development and consistently delivering quality work that drives value for our clients. You will gather information from various sources to analyze facts and discern patterns, actively listen, and clearly express ideas. This opportunity allows you to appreciate diverse perspectives and build commercial awareness, setting the stage for future growth and success.
 
 
Responsibilities
 
 
<ul><li>Providing technical assistance and troubleshooting to maintain smooth IT operations
</li><li>Monitoring network performance and addressing issues to prevent disruptions
</li><li>Implementing security measures to safeguard IT systems and infrastructure
</li><li>Supporting L1 and L2 operations to validate efficient delivery of IT services
</li><li>Collaborating with team members to resolve technical challenges and enhance service quality
</li><li>Utilizing hardware and software troubleshooting skills to diagnose and resolve system issues
</li><li>Engaging in incident management and resolution to minimize downtime
</li><li>Performing system backups and disaster recovery planning to protect data integrity
</li><li>Developing user guides and documentation to support IT operations and user training
</li><li>Building relationships with vendors to facilitate effective IT support and maintenance
</li></ul> 
What You Must Have
 
 
<ul><li>At least a High School Diploma or the equivalent degree
</li><li>At least 1 years of experience
</li></ul> 
What Sets You Apart
 
 
<ul><li>Demonstrating skills in Artificial Intelligence and Enterprise Architecture
</li><li>Utilizing IT Operations Management and IT Performance Management
</li><li>Excelling in Disaster Recovery Solution Development and Incident Management
</li><li>Possessing knowledge of Network Security Incident Management
</li><li>Applying skills in Hardware Troubleshooting and Software Troubleshooting
</li><li>Engaging in IT Project Lifecycle and IT Project Implementation
</li><li>Developing skills in Stakeholder Management and Vendor Relations 
</li></ul>The salary range for this position is: $50,500 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.</div></div></div></div>

US Tech - Level 2 Ops Support

Skybox Capital

<div>Business Analyst (2&ndash;3 Years Experience) 
Location: Chicago, IL (On-site) 
About LeadsIQ &ndash; A Skybox Capital Company 
LeadsIQ, a Skybox Capital portfolio company, is a data-driven customer acquisition platform focused on delivering high-quality, intent-driven traffic across multiple industries. Backed by entrepreneurs who have built and scaled billion-dollar digital marketplaces, the team operates in a fast-paced, analytical environment where data directly drives revenue and decision-making. 
 
The Role 
We&rsquo;re looking for a Business Analyst with 2&ndash;3+ years of experience who enjoys working with data to solve real business problems. This role blends hands-on data analysis with business strategy, giving you exposure to how performance marketing, customer acquisition, and revenue generation operate at scale. 
You&rsquo;ll work closely with internal stakeholders to analyze performance, identify trends, and help guide decisions that directly impact growth. 
 
Key Responsibilities
<ul><li>Analyze large datasets using SQL and Excel to identify trends, anomalies, and opportunities</li><li>
Build and maintain reports and dashboards to monitor business performance and KPIs</li><li>
Support data-driven decision making across marketing, operations, and business teams</li><li>
Work with messy, real-world datasets to clean, structure, and extract meaningful insights</li><li>
Assist in identifying performance drivers and areas for optimization</li><li>
Partner with stakeholders to understand business questions and translate them into analytical solutions</li><li>
Contribute to building scalable reporting processes and improving data workflows</li></ul> 
 
What We&rsquo;re Looking For
<ul><li>2&ndash;3 years of experience in data analysis, business analysis, or analytics-related roles</li><li>
Strong proficiency in SQL and Excel (pivot tables, formulas, data manipulation)</li><li>
Experience working with large or complex datasets</li><li>
Familiarity with data visualization tools (Tableau, Power BI, Looker, etc.)</li><li>
Basic experience with Python or similar tools is a plus</li><li>
Strong attention to detail and ability to think critically about data</li><li>
Ability to communicate findings clearly to both technical and non-technical stakeholders</li></ul> 
 
Why Join LeadsIQ
<ul><li>High Impact: Your work directly influences revenue and business decisions</li><li>
Growth: Opportunity to expand into more advanced analytics, strategy, or technical roles</li><li>
Exposure: Work closely with experienced operators in a data-driven business</li><li>
Learning: Gain hands-on experience with performance marketing, data infrastructure, and analytics at scale</li></ul> 
 
Ideal Candidate Profile
<ul><li>Early-career analyst who wants more ownership and impact</li><li>
Comfortable working in a fast-paced, less structured environment</li><li>
Curious, analytical, and eager to learn how data drives real business outcomes</li></ul></div>

Business Analyst

CGS Federal (Contact Government Services)

<div>
 Intelligence Analyst Employment Type: Full-Time, Experienced Contact Government Services is hiring an Intelligence Analyst ready to be a member of a dynamic and fast paced intel analysis program for a federal agency supporting the US Government&rsquo;s threat watchlisting and screening mission. As an Intelligence Analyst, you will provide embedded analysis and reach back support to a federal agency and their partners. You will provide multi-source intelligence analysis and fusion that integrates existing national-level products and databases to define patterns of operations. As required, you will interact directly with government leadership and deployed intelligence consumers during the development of intelligence products and ongoing screening operations to meet intelligence requirements across the watchlist enterprise. Duties may include the processing and verification of national security threat actor nominations, data integrity/quality control, encounter management, information sharing, and/or multiple discipline intelligence analysis. CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Primary Responsibilities Apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received. Communicates clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the government and its partner agencies. Conduct research and analysis of data, information, and intelligence to produce a wide range of finished all-source intelligence products. Finished intelligence products shall include standard and non-standard Agency products as well as briefings for the tactical and strategic customers You should be able to provide daily feedback to the team lead. Basic Qualifications The ability to learn the range of pertinent laws, regulations, policies, and precedents which affect the program Effective problem-solving, analytic, written and oral communication skills Capacity to work as part of a team to provide multi-faceted intelligence products and support to operational units and Intelligence Community components Knowledge with Microsoft Outlook applications Ability to work with and engage the customer daily Active Top Secret clearance and eligible for a CI Polygraph Preferred Qualifications Experience working with IC tools and databases Degree in security or intelligence studies with a recommended focus on terrorism or other transnational security threats is highly desired Two to seven years of Experience Familiarity with programs and software such as Palantir, ESRI, Intel Analyst, ETC. Completion certificate from a commercial, military, or US government all source analysis training course or a specialized intelligence career field. Skills and attributes for success: - Drafting and development of technical documentation related to a variety of projects in the IT space. - Work closely with project stakeholders to establish technical processes and procedures. - Document projects through the SDLC. - Provide status reports for multiple ongoing projects and related documentation efforts. - Assist with both user and admin level documentation. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: #CJ $70,000 - $100,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. apply for this job Contact Government Services, LLC Home Page
 
 
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Intelligence Analyst with Security Clearance

Caterpillar

<div>Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. 
 
Job Summary: 
Are you passionate about data, analytics, and technology? Join Caterpillar's Cat Digital organization as a Business Intelligence Analyst within Integrated Product Management and help transform data into actionable insights that drive business decisions. This entry-level role provides an opportunity to work alongside product owners, business partners, and analytics professionals to develop insight solutions and support strategic initiatives through data-driven decision-making. 
As a Business Intelligence Analyst, you will gain hands-on experience working with analytics tools, business intelligence platforms, and enterprise data environments while building foundational skills in data analysis, requirements gathering, data visualization, and stakeholder communication. 
 
What You Will Do:<ul><li>
Partner with product owners, business stakeholders, and team members to solve business problems through data analysis and visualizations</li><li>
Develop, test, and deliver dashboards and visualizations that provide meaningful business insights</li><li>
Analyze data to identify trends, opportunities, and areas for improvement, and communicate findings through clear and compelling data storytelling</li><li>
Support the collection, documentation, and analysis of business and technical requirements.</li><li>
Assist in evaluating existing visualization solutions and recommend enhancements that improve user experience and business value.</li><li>
Research business and market trends to support visualizations and analytics strategies.</li><li>
Create and maintain technical documentation, standards, and process guides that support ongoing reporting and analytics efforts.</li><li>
Collaborate with cross-functional teams to ensure reporting solutions meet business needs and quality standards.</li></ul> 
 
What you will have:<ul><li>
Accuracy and Attention to Detail: Strong understanding of the importance of data quality and accuracy. Ability to perform analytical tasks with precision and attention to detail.</li><li>
Effective Communication: Ability to clearly communicate technical and business concepts to a variety of audiences. Strong written and verbal communication skills with the ability to interpret and convey information effectively.</li><li>
Business Data Analysis: Foundational knowledge of data analysis techniques and methodologies. Ability to collect, organize, analyze, and interpret business data to support decision-making.</li><li>
Business Assessment: Understanding of how to evaluate business opportunities, risks, and potential outcomes. Ability to support analysis that drives business improvements and strategic recommendations.</li><li>
Requirements Analysis: Knowledge of requirements gathering and documentation techniques. Ability to help define business needs and translate them into analytical and reporting solutions.</li><li>
Technical Writing and Documentation: Ability to create and maintain technical documentation, reports, standards, and process materials.</li><li>
Research and Problem Solving: Ability to research, evaluate, and apply information from multiple sources. Curiosity and willingness to learn new tools, technologies, and analytical approaches.</li></ul> 
 
Consideration for top candidates:<ul><li>
A bachelor&rsquo;s degree in business Analytics, Data Science, Computer Science, Information Systems, Statistics, or a related field.</li><li>
Experience in business intelligence with the ability to translate data into actionable insights through dashboards, reports, presentations or academic projects.</li><li>
Experience using SQL for data querying and analysis.</li><li>
Experience with business intelligence and visualization tools such as Tableau or Power BI.</li><li>
Familiarity with modern data platforms and concepts such as Snowflake, GitHub, large datasets, or cloud-based analytics solutions.</li><li>
Exposure to Python or other programming languages used for analytics and automation preferred</li></ul> 
 
Additional Details:<ul><li>
This position requires the candidate to be in Chicago, IL, Peoria, IL or</li><li>
Dallas / Irving, TX</li><li>
Relocation assistance is NOT available for this position</li><li>
Visa sponsorship is NOT available with this position.</li><li>
This position will require up to 5% travel</li></ul>
Summary Pay Range:
$89,210.00 - $133,810.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.<ul><li>
Medical, dental, and vision benefits*</li><li>
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*</li><li>
401(k) savings plans*</li><li>
Health Savings Account (HSA)*</li><li>
Flexible Spending Accounts (FSAs)*</li><li>
Health Lifestyle Programs*</li><li>
Employee Assistance Program*</li><li>
Voluntary Benefits and Employee Discounts*</li><li>
Career Development*</li><li>
Incentive bonus*</li><li>
Disability benefits</li><li>
Life Insurance</li><li>
Parental leave</li><li>
Adoption benefits</li><li>
Tuition Reimbursement</li></ul>
<ul><li>These benefits also apply to part-time employees</li></ul>
Visa Sponsorship is not available for this position.
Posting Dates:
July 29, 2026 - August 5, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.</div>

Business Intelligence Analyst

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Computing
Work Type: Full Time Remote (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.61 - $51.57 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Analyst will support the research, clinical, quality improvement, and business data analysis needs of Rush University Medical Center. The Analyst will assist clinical faculty and Principal Investigators to identify and gather necessary data that span operational through research needs and will build databases to permit queries. The analyst will have a direct reporting relationship to the Knowledge Management Team, Medical Director, and Chief Analytics Officer, who are the subject matter experts in data access and research data requests. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Master's degree in information science, computer science, epidemiology, biostatistics, or equivalent technical experience.
</li><li>Strong analytic, issue resolution, and facilitation skills.
</li><li>Demonstrated proficiency writing SQL stored procedures or queries.
</li><li>Able to present complex information in an understandable and compelling manner.
</li><li>Able to prioritize and multi-task to manage expectations of multiple stakeholders.
</li><li>Able to deliver high quality, timely work product with significant autonomy.
</li><li>Effectively adapts to rapid changes in project or data requirements and changing directions.
</li><li>Strong written and verbal communication.
</li><li>Effective interpersonal and teamwork skills.
</li><li>Expertise with data and analytics tools.
</li><li>Experience querying and analyzing data with SQL programming language or equivalent tools.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>At least three years of experience in statistical software (e.g. SAS or R), with data science experience.
</li><li>Some experience in the health care setting.
</li><li>Familiarity with healthcare industry or healthcare information systems.
</li><li>Experience with Epic.
</li><li>Experience with financial /claims data. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Gather business/data requirements from clinical faculty and Principal Investigators and collaborate on the best way to design studies or to build study cohorts based on the Analyst's knowledge of available systems. Acts as interface between clinical experts and IT to determine feasibility, timelines, and cost of date requests.
</li><li>Uses third party software tools and research data warehouse in development of queries and visualizations. Creates research data marts using the enterprise IT architecture.
</li><li>Serves as representative for the KM Team on committees and initiatives that involve multi-site studies to facilitate IT and research informatics collaborations.
</li><li>Participates in analytics-based projects that leverage data collected from electronic medical records to measure and predict patient outcomes.
</li><li>Works with statisticians and mathematicians to design predictive models using statistical and machine learning methods that will predict patient outcomes.
</li><li>Develops analytic data sets for research and operations and uses statistical software (SAS or R) to analyze data sets as requested by departmental faculty.
</li><li>Produces reports that facilitate evidence-based clinical and financial decisions.
</li><li>Works with CRIO/CMIO/Knowledge Management team to develop new data queries and toolsets.
</li><li>Member of the IT business intelligence/knowledge management team at Rush. Maintains peer relationship and collaborative knowledge exchange with IT counterparts.
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Data Analyst

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