associate director, tech support specialist

software engineer

on-site it support analyst Jobs in New York

on-site it support analyst

software engineer 1

ai engineer

associate director, tech support specialist Jobs in New York

technical support engineer

NSD International

<p>TITLE: VBA/Power Platform Developer and Support Engineer Location: New York, NY</p><p>SUMMARY OF POSITION:</p><p>Under the supervision of the Senior Manager, Information Systems Department,</p><p>Develop and maintain macro programs using VBA or Excel macro applications. Perform both technical and administrative tasks to ensure functionality of programs.</p><p>ESSENTIAL FUNCTIONS:</p><ul><li>Completes projects as developer by coordinating resources and timetables with user departments under supervision of Senior Manager.</li><li>Maintains current and newly developed macro programs per user requirements.</li><li>Create automation programs (Power Platform).</li></ul><p>SECONDARY FUNCTIONS:</p><ul><li>Application Support and Daily/Monthly/Quarterly/Yearly operations.</li><li>Administrative work:</li></ul><p>Manage applications (new/delete registration, filing applications).</p><p>REQUIRED TECHNICAL KNOWLEDGE:</p><ul><li>Macro (VBA) on MS Office/MS 365</li><li>Strong working knowledge of Power Platform</li></ul><p>EDUCATION, EXPERIENCE AND SKILLS REQUIRED:</p><p>Bachelors&rsquo; Degree in Computer Science or related field and/or equivalent technical or professional experience.</p><p>Minimum of three to five years experience in a related field.</p><p>Job Type: Full-time</p><p>Pay: $120,000.00 - $130,000.00 per year</p><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Overall IT: 5 years (Preferred)</li><li>VBA: 5 years (Required)</li><li>Power Platform: 2 years (Preferred)</li><li>Financial project: 3 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>New York, NY 10036 (Required)</li></ul><p>Work Location: In person</p>

VBA / Power Platform Developer & Support Engineer

Acture Solutions

<div><p><b>Desktop Support Engineer</b><br>
<b>Location: Onsite Manhattan NYC</b><br>
<b>Schedule: Onsite M-F 9AM-6PM with On Call weekend rotation</b><br>
<br>
<b>Launch Your IT Career in a Role That Matters:</b></p><p>
Acture Solutions is seeking a <b>Desktop Support Engineer</b> to join our <b>on-site</b> support technical team. This role is ideal for someone with strong troubleshooting skills. If you enjoy solving IT problems, supporting staff, and ensuring critical systems run smoothly, this is a terrific opportunity to grow your IT career in a people-first environment. This role focuses heavily on Windows 11, macOS, conferencing systems, and collaboration platforms such as Google Workspace and Microsoft 365, which represent the majority of daily support activities.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Serve as the escalation point for complex Tier I/II issues, independently troubleshooting and resolving hardware, software, and network incidents (including access/authentication problems) with minimal supervision.</li><li>
Configure, deploy, and maintain endpoints and peripherals (desktops, laptops, mobile devices, printers, and classroom technology), ensuring standards, security protocols, and ITSM workflows are consistently followed.</li><li>
Perform advanced <b>Windows 11</b> troubleshooting and optimization, including OS repair, update failures, driver issues, profile corruption, and performance diagnostics; provide <b>macOS</b> endpoint support including setup, permissions, compatibility, and hardware integration.</li><li>
Support collaboration and productivity platforms including <b>Microsoft 365</b> and <b>Google Workspace</b> (account management, email/calendar, Drive/OneDrive access, and end-user support).</li><li>
Deploy and support conferencing and meeting room environments, including <b>Poly Studio/Poly Bar</b>, <b>Zoom Rooms</b>, and <b>Microsoft Teams Rooms</b>; troubleshoot AV, camera, microphone, and connectivity issues affecting hybrid meetings.</li><li>
Assist with infrastructure and lifecycle initiatives, including DNS/DHCP diagnostics, printer mapping, OS/software deployments, refresh cycles, endpoint provisioning, image updates, and patch testing, partnering with project teams as needed.</li><li>
Maintain thorough documentation of recurring issues, best practices, and all technical actions/changes; coordinate with vendors for warranty replacements and specialized equipment support; collaborate with other IT teams during rollouts and service expansions.</li></ul><p><b>
What You Bring</b></p><ul><li>
Required<ul><li><b>
Applicants must currently reside within an hour commute of NYC Midtown Manhattan. Relocation will not be considered.</b></li><li>
3 years of IT support or helpdesk experience.</li><li>
Hands-on skills with desktops, laptops, printers, and peripheral setup.</li><li>
Familiarity with Windows OS, Microsoft 365, and Google Workspace.</li><li>
Basic networking knowledge (IP, DNS, DHCP, connectivity troubleshooting).</li><li>
Excellent communication skills with ability to support both technical and non-technical staff</li><li>
Strong hands-on experience with Windows 11 system configuration, troubleshooting, and recovery.</li><li>
Working knowledge of macOS endpoint support and Apple device troubleshooting.</li><li>
Experience supporting Poly conferencing systems, Zoom Rooms, and Microsoft Teams Rooms.</li><li>
Solid understanding of Google Workspace and Microsoft 365 administration and end-user support.</li><li>
Ability to diagnose and resolve AV, meeting room, and collaboration platform issues quickly and independently. (Poly-based)</li><li>
CompTIA A+ or similar foundational certification.</li></ul></li><li>
Preferred<ul><li>
CompTIA Network+ or Microsoft Certified: Modern Desktop Administrator Associate.</li><li>
Experience supporting users in a managed service provider (MSP) environment.</li><li>
Exposure to ITIL ticket management processes or escalation workflows.</li></ul></li></ul><p><b>
Who We Are</b></p><p>
Acture Solutions Inc. is a trusted IT Managed Service Provider (MSP) delivering secure, scalable technology solutions. We partner with organizations&mdash;including schools&mdash;to enhance operations, cybersecurity, and long-term growth through exceptional service.</p><p><b>
Why Join Acture Solutions?</b></p><p>
At Acture Solutions, we don&rsquo;t just support IT&mdash;we support people. We're committed to professional growth, high-quality work, and a workplace where your contributions matter.</p><p><b>
What We Offer</b></p><ul><li>
Salary range NYC: $72,000 &ndash; $110,000 (based on experience)</li><li>
Comprehensive benefits package including medical, dental, vision, 401(k), EAP, and generous paid time off</li><li>
A respectful, collaborative environment where your work has real impact</li></ul><p><b>
Ready to Get Started?</b></p><p>
If you&rsquo;re passionate about tech, love helping people and want to grow your career &mdash;apply today.</p></div><p></p>

Desktop Support Engineer

Ekimetrics

<div><div><div><div>Ekimetrics is a global leader in Marketing &amp; Commercial effectiveness and AI-powered solutions. Since 2006, we&rsquo;ve been helping businesses optimize marketing and operations by combining AI with business and tech expertise across 4 domains: Marketing &amp; commercial effectiveness, Customer analytics, Operational excellence, ESG &amp; sustainability.</div><br>
<div>
</div><div>With a full in-house team and offices in Paris, London, New York, Hong Kong, and Shanghai, we deliver tailor-made solutions that turn data into real positive impact, leveraging our unique combination of technology and services.</div><br>
<div>
</div><div>We excel at delivering AI impact at scale. Our mission is to harness this power to tackle the world&rsquo;s most urgent issues. We commit to responsibility and frugality in AI, systematic AI impact at scale, and loyalty to our values and DNA.</div><br>
<div></div>
<div>
Your responsibilities</div>
<div>
As a Product Support Engineer at Ekimetrics, you will play a pivotal role in supporting and strengthening our technical ecosystem across core applications and the &ldquo;as-code&rdquo; solutions that are especially central to our US operations. This role combines Support &amp; Platform Engineering, giving you deep exposure to production environments while collaborating directly with global engineering teams.</div><br>
<div></div>
<div><b>
Support Engineering</b></div>
<ul>
<li>Provide L1/L2 support for core applications and as‑code components used within the US region.</li>
<li>Diagnose issues across the full technical stack, frontend, backend, data, cloud infrastructure, and monitoring layers.</li>
<li>Interact with internal users to understand issues, reproduce scenarios, and drive toward resolution.</li>
<li>Access and operate within US client production environments while following strict security, compliance, and operational protocols.</li>
<li>Use the full tech stack (e.g., Kubernetes, Node.js, MongoDB, Angular, RabbitMQ) to identify root causes and escalate to the appropriate engineering teams when necessary.</li>
<li>Maintain and improve support processes and documentation, building on best practices established globally.</li></ul><br>
<div></div>
<div><b>
Platform Engineering</b></div>
<ul>
<li>Partner with Platform Engineering teams to enhance system reliability, scalability, observability, and resource efficiency.
</li><li>Troubleshot platform level issues such as pod behavior, resource limits, memory configuration, and deployment workflows.
</li><li>Contribute to reducing recurring incidents through proactive improvements in tooling, automation, and platform behavior.
</li><li>Collaborate with global engineering teams to ensure alignment across regions.</li></ul><br>
<div></div>
<div><b>
Cross-Functional Collaboration</b></div>
<ul>
<li>Serve as a key technical partner to US delivery teams, helping triage issues and ensuring smooth operations.
</li><li>Coordinate with global teams in France and other regions to share learnings, escalate product-level bugs, and contribute to continuous improvement across the engineering organization.
 </li><li>Work closely with platform and cloud engineering to ensure high performance and resilience across production environments.</li></ul><br>
<div></div>
<div>
Your profile</div>
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer science, Engineering, Information Systems, or equivalent practical experience.</li>
<li>3 &ndash; 5 years of product support and cloud experience.</li>
<li>Familiarity with software engineering, cloud &amp; platform engineering (Kubernetes, Redis, Helm charts, ArgoCD), and tracking tools (Jira &amp; Jira Service Management, Compass, New Relic).</li>
<li>Demonstrated ability to investigate platform behavior, troubleshoot across the stack, and identify root causes in production environments.</li>
<li>Skilled in diagnosing complex technical issues, even without coding.</li>
<li>Leverages strong organizational and incident-management capabilities to prioritize, track, and resolve problems.</li>
<li>Experienced in collaborating effectively with globally distributed teams to drive issue resolution.</li>
<li>Strong communicator able to translate technical concepts into clear, actionable guidance for internal stakeholders, maintaining a customer-satisfaction mindset even without direct client interaction.</li>
<li>French language fluency a bonus but not necessary.</li>
</ul></div></div><div><div>$85,000 - $85,000 a year</div><div>
<div>
What We Offer</div><br>
<div></div>
<div>
At Ekimetrics, final base salary is determined by a multitude of factors and vary from candidate to candidate. Determining factors for base compensation include, but are not limited to, professional background, years of experience, and skillset. <b>A reasonable estimate of the base salary for our NYC office is $85,000. </b>In addition to this base salary, we have a comprehensive benefits package, generous bonus package, and a dynamic promotions and salary structure.</div>
<ul>
<li>The Eki.Academy training catalog, which contains programs that will enhance your skills on our solutions and jobs, learning paths on our digital platform, as well as programs dedicated to our priority challenges, including awareness of environmental issues with the Climate School
</li><li>Dynamic environment with a strong culture and great offices</li>
<li>Close-knit team with bi-monthly team events and more</li>
<li>Client exposure up to the executive level</li>
<li>Modern office just off Wall Street with best-in-class amenities</li>
<li>An emphasis on work-life-balance and 20 days of PTO with 11 annual holidays in a flexible hybrid work environment</li>
<li>Opportunities for international mobility across our four other offices in Paris, London, Hong Kong, and Shanghai</li>
</ul>
</div></div><div><div>Why join us?</div><br>
<div></div>
<div>
At Ekimetrics, we believe your ideas truly matter. Here, your ideas are yours to build and bring to life. We embrace an entrepreneurial spirit, encouraging you to push boundaries to achieve meaningful impact. But it&rsquo;s not just about individual success&mdash;we thrive on collaboration and enriching one another.</div><br>
<div>
</div><div>Together, we&rsquo;re constantly learning and growing, whether through personalized career paths and training, challenging projects, mentorship, or simply through the diverse perspectives we bring to the table.</div><br>
<div>
</div><div>And perhaps more importantly, we believe in enjoying what we do. Ekimetrics is a stimulating and safe environment where you can thrive as your authentic self.</div><br>
<div>
</div><div>In 2023, Ekimetrics obtained the &ldquo;mission-driven company&rdquo; status, reflecting our strong commitment to CSR.</div><br>
<div>
</div><div>Our purpose: Accelerate organizations&rsquo; transformation towards sustainability, through the application of data science and artificial intelligence.</div><br>
<div>
</div><div>We were also certified Great Place to Work&copy; in France, the United Kingdom, and the United States in 2023, and our Hong Kong office received the Best Companies to Work for in Asia 2023&copy; award.</div><br>
<div>
</div><div>Ekimetrics is part of the French Tech 120 ranking. We have been selected by La French Tech to join the prestigious group of the top 120 French scale-ups, recognized for their potential to become international leaders.</div><br>
<div></div>
<div><b><i>
As an employer, Ekimetrics offers equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ekimetrics strives to develop an inclusive work environment that reflects diversity within its teams.</i></b></div><br>
<div></div>
<div><b><i>
Please note that we do not offer visa sponsorship or transfer for this position.</i></b></div><br>
<div></div>
<div><b><i>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools only assist our recruitment team but do not replace human judgement. Final hiring decisions are always ultimately made by humans. If you would like more information about how your data is processed, please contact us.</i></b></div></div>
<div><div>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Product Support Engineer

<p>Location: Midtown, NY</p><p>Start ASAP</p><p>Schedule: Mon. Fri 9 am to 5 pm, 12pm - 8pm (Shift)</p><p><b>Job Description (IT Technical Support)</b></p><p><b>Responsibilities:</b></p><p>a) IT Technical Support</p><p>- Device Management using MS Intune (Windows 11, iPhone, iPad)</p><p>- VDI setup and troubleshooting (VMware Horizon)</p><p>- User account management over Active Directory</p><p>2) Cloud and services support</p><p>- MS 365 (Email)</p><p>- box (Cloud strorage)</p><p>3) Documentation for technical support<br/>- User manuals (revise/update)</p><p><b>Required experience/knowledge</b><br/>3+ years of experience in PC technical support.<br/>Knowledge of Windows 10/11, MS Intune, and VMWare Horizon<br/>Knowledge of Active Directory function: adding users, password reset, etc.<br/>Basic knowledge of TCP/IP networking for troubleshooting: PING, TRACEROUTE,</p><p>Job Type: Temporary</p><p>Pay: $75,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Windows PC troubleshootin: 3 years (Required)</li><li>Microsoft Intune: 2 years (Required)</li><li>Microsoft 365: 3 years (Required)</li><li>VDI: 2 years (Required)</li><li>PowerShell: 3 years (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>New York, NY 10020 (Required)</li></ul><p>Work Location: In person</p>

IT Technical Support

TMX Group

<div>
 <strong>
  Venture outside the ordinary - TMX Careers
  <br/>
  <br/>
 </strong>
 The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we&rsquo;re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.
 <br/>
 <br/>
 <strong>
  Ready to be part of the action?
  <br/>
  <br/>
 </strong>
 IT Support Technician is responsible for providing telephone-based, and desk side technical support. Your primary objectives will be problem ownership and resolution, combined with superior customer satisfaction and service level attainment.
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer phone calls as part of the IT Support ACD Helpline on how-to questions and general inquiries. This includes problem resolution with Windows Operating Systems, Apple devices, tablets, cell phones, Google applications, shrink-wrap and custom client applications, network issues, PCs, printers, and other hardware devices.
  </li>
  <li>
   Image/build and deploy replacement Laptops and Desktops
  </li>
  <li>
   Setup desk workstations including Monitor on arms, docking station, keyboard, mouse, and headset
  </li>
  <li>
   Interact with technical support groups, vendors, and the client to manage problems not resolved on first contact.
  </li>
  <li>
   Provide desk-side support including desktop setup, telephone/Android/iPhone setup, and Audio/Video Conference setup and support.
  </li>
  <li>
   Provide meetings, and video conferencing support
  </li>
  <li>
   Log all calls in the appropriate call-logging tool
  </li>
  <li>
   Adhere to process and TSX security guidelines, provide input for on-going productivity improvements, work on various projects, assume ownership of various roles within the team and be accountable for team targets and measurements.
  </li>
  <li>
   Work with a variety of enterprise applications including (but not limited to) Google Workspace, ServiceNow, including hardware, software and access requests.
  </li>
  <li>
   Complete CADs (Change, Add, and Deletes) and ServiceNow onboarding tickets for employees that are moving, new, and departing.
  </li>
  <li>
   Provide VPN support to remote users
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Haves
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Superior communication and customer service
  </li>
  <li>
   Troubleshooting and problem determination
  </li>
  <li>
   Experience with Apple device administration and support(MacBook, iMac, iPad)
  </li>
  <li>
   Experience with Google Workspace applications(Gmail, Docs, Sheets,&hellip;)
  </li>
  <li>
   Experience with Windows 11 Operating System
  </li>
  <li>
   Knowledge of MS Office Suites
  </li>
  <li>
   Ability to perform physical tasks such as lifting heavy equipment
  </li>
  <li>
   Knowledge and experience with System Management tool such as SCCM and Ivanti LANDESK
  </li>
  <li>
   Knowledge of general PC and Laptop maintenance and repair
  </li>
  <li>
   Understanding of TCP/IP, HTML, LAN/WAN
  </li>
  <li>
   Understanding of firewall and VPN Technologies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   This role is fully in office (5 days/week) - based in New York City, NY.
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   Salary Range: $35 - $40/hr USD
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate&rsquo;s relevant knowledge, skills, and experience.
  <br/>
  <br/>
 </strong>
 <strong>
  The recruiting efforts for this role are intended to fill a vacant position.
  <br/>
  <br/>
 </strong>
 <strong>
  For this role AI-assisted tools are utilised as one input in the application and screening process. AI does not make final hiring or interview decisions.
  <br/>
  <br/>
 </strong>
 <strong>
  In the market for&hellip;
  <br/>
  <br/>
 </strong>
 <strong>
  Excitement
 </strong>
 - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.
 <br/>
 <br/>
 <strong>
  Connection
 </strong>
 - With site hubs in some of the world&rsquo;s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.
 <br/>
 <br/>
 <strong>
  Impact
 </strong>
 - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led
 <em>
  Team Impact
 </em>
 spreads social good via our giving strategy.
 <br/>
 <br/>
 <strong>
  Wellness
 </strong>
 - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger &ldquo;we&rdquo;. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!
 <br/>
 <br/>
 <strong>
  Growth
 </strong>
 - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.
 <br/>
 <br/>
 <strong>
  Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.
  <br/>
  <br/>
 </strong>
 <em>
  Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.
  <br/>
  <br/>
 </em>
 <em>
  TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it
 </em>
 .
</div>


IT Support Technician (Contract)

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented <b>IT Support Specialist</b> to join our team! In this role, you'll have the privilege of working on the premier Infrastructure project in the Country, as well as receive all of the benefits of working for Parsons! This Program is the most Urgent infrastructure program in the country - a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark NJ and NYC.</p><p></p><p><b>
What you'll be doing:</b></p><p>
This role is ideal for someone who is excited to learn, grow, and contribute to a modern, cloud-first IT environment. The position focuses on providing excellent user support, assisting with day-to-day IT operations, and learning from more experienced team members.<br>
The ideal candidate will demonstrate initiative, a willingness to take ownership of tasks, and a commitment to delivering high-quality service.</p><p></p><p><b>
What You'll Be Doing:</b></p><p></p><p>
 &bull; Provide Tier 1 support for IT systems, including:
</p><ul><li><p>Windows 11 environments and Dell laptops. o
</p></li><li><p>Cisco Meraki infrastructure (basic troubleshooting of switches, wireless access points, etc.).</p></li><li><p>
Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune MDM.</p></li><li><p>
iOS device setup and management using Apple Business Manager.</p></li></ul><p></p><ul><li>Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed.</li><li>Support ticket resolution through Zendesk or similar platforms, ensuring timely responses and accurate documentation.</li><li>Help maintain IT documentation, Standard Operating Procedures (SOPs), and knowledge base articles.</li><li>Perform basic asset management and inventory tracking.</li><li>Promote security best practices and assist with endpoint management.</li><li>Participate in training opportunities to develop technical skills and knowledge.</li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
1&ndash;2 years of IT support experience or equivalent coursework/internship experience.</p></li><li><p>
Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange).</p></li><li><p>
Familiarity with IT ticketing systems like Zendesk or similar platforms.</p></li><li><p>
Strong organizational skills and the ability to prioritize tasks effectively.</p></li><li><p>
A willingness to learn new technologies and grow within the team.</p></li><li><p>
Experience working in a team environment.</p></li></ul><p><b><br>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Exposure to Cisco Meraki systems or similar networking tools.</p></li><li><p>
Basic understanding of endpoint management tools like Microsoft Intune.</p></li><li><p>
Familiarity with iOS device setup and management.</p></li><li><p>
Relevant IT certifications (e.g., CompTIA IT Fundamentals+, Microsoft MS-900).</p></li></ul><p></p><p><b>
Attributes We Value</b></p><ul><li><p>
Initiative: You&rsquo;re proactive and willing to take on new challenges.</p></li><li><p>
Growth Mindset: You&rsquo;re excited to learn and develop your skills.</p></li><li><p>
Ownership: You take responsibility for your work and follow through on tasks.</p></li><li><p>
Team-First Attitude: You&rsquo;re collaborative and ready to assist with any level of support.</p></li></ul><p><br>
</p><p></p><p><b>Security Clearance Requirement:</b></p>
None<p></p>
This position is part of our Critical Infrastructure team.<p></p>
For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people&rsquo;s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers&rsquo; visions&mdash;and to help them see what's next!<p></p>
Salary Range: $88,400.00 - $154,700.00<p></p>
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!<p></p>
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.<p></p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

IT Support Specialist - Hudson Tunnel Project

DS Technologies Inc

<div><div><div><b>Job Title: Engineer II &ndash; Big Data / Apptio / ETL</b><br>
<b>Location: New York, NY (Onsite)</b><br>
<b>Position Type: Contract</b><br>
<b>Only W2</b><br>
</div><div><b>Job Description:</b></div>
<div>We are seeking a highly motivated <b>Engineer II (Big Data Engineer)</b> with strong technical expertise in <b>Apptio, Big Data, MS SQL, Oracle PL/SQL, Python, PySpark, and ETL/Data Warehousing</b>. The ideal candidate will support data engineering, analytics, reporting, and financial/IT cost transparency initiatives leveraging Apptio and enterprise data platforms.<br>
</div><div><b>Key Responsibilities:</b></div>
<ul><li>Develop and maintain <b>Big Data pipelines</b> using <b>PySpark, Python</b>, and other data engineering tools.</li>
<li>Work with <b>Apptio</b> for IT financial management, cost modeling, and reporting.</li>
<li>Perform <b>ETL development</b> for large-scale <b>Data Warehousing</b> and analytics systems.</li>
<li>Develop and optimize <b>MS SQL Server</b> objects (queries, stored procedures, SSIS packages, SSRS reports).</li>
<li>Write efficient <b>Oracle PL/SQL</b> code for RDBMS-based applications.</li>
<li>Analyze, transform, and process structured/unstructured data for reporting and insights.</li>
<li>Collaborate with business teams to gather requirements and deliver analytical solutions.</li>
<li>Troubleshoot data issues, improve data quality, and ensure system performance.</li>
<li>Document data flows, technical specs, and operational processes.</li>
</ul><div><b>Required Skills:</b></div>
<ul><li>Hands-on experience with <b>Apptio</b> (cost transparency, reporting, ITFM tools).</li>
<li>Strong knowledge of <b>Big Data technologies</b> (Hadoop, Spark, PySpark).</li>
<li>Proficiency in <b>MS SQL Server</b>, including <b>SSIS</b> and <b>SSRS</b>.</li>
<li>Strong SQL coding with <b>RDBMS</b> (MS SQL, Oracle).</li>
<li>Experience with <b>Oracle PL/SQL</b> programming.</li>
<li>Good command of <b>Python</b> for scripting and automation.</li>
<li>Strong understanding of <b>ETL processes</b> and <b>Data Warehousing</b> concepts.</li>
<li>Experience working in <b>Data Analytics</b> environments.</li>
</ul><div><b>Preferred Skills:</b></div>
<ul><li>Experience with cloud platforms (AWS, Azure, GCP).</li>
<li>Knowledge of visualization tools (Tableau, Power BI).</li>
<li>Familiarity with IT cost modeling and financial analytics.</li>
<li>Understanding of Agile methodologies and CI/CD workflows.</li></ul></div></div>

Engineer II – Big Data / Apptio / ETL

Explore 1603+ Technical support engineer in New York this March. Find roles across top companies and apply now to boost your career.