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communications specialist

technical support specialist

Clearwaters.IT

<div>
 Description Position Summary: Clearwaters.IT is looking for an IT Service Desk Specialist - Level II to join our dynamic team. In this role, you will provide top-tier technical support to our end-users, ensuring smooth and effective operations of IT services. You'll be the go-to person for resolving complex issues and contributing to an exceptional service delivery experience. This position is 100% on-site. Key Responsibilities: * Respond to and resolve Level II service desk tickets escalated from Level I support.
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   Troubleshoot hardware, software, and network-related issues for end-users, documenting problems and solutions.
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   Work collaboratively with IT teams to ensure incidents are quickly and effectively managed.
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   Utilize ITIL frameworks to enhance service management practices and improve workflow processes.
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   Update and maintain detailed documentation related to troubleshooting steps and resolutions.
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   Participate in user training and awareness programs to maintain high levels of service satisfaction.
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   Engage in regular team meetings to discuss ongoing issues and improvements.
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   Stay updated on emerging trends and technologies in IT support and suggest improvements.
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  </li>
 </ul>
 Requirements * Associate's degree in Computer Science or related field preferred; Bachelor's degree a plus.
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 <ul>
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   Minimum of 4 years of experience in a technical support or service desk role.
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   Strong understanding of Windows and Mac OS environments, as well as common business applications.
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   Experience with Active Directory and other network infrastructure tools.
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   Excellent problem-solving and troubleshooting skills.
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   Strong communication skills, both verbal and written.
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   Ability to work in a fast-paced, team-oriented environment.
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   CompTIA Sec+ certification required. * Experience with ticketing systems like ServiceNow is a plus.
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   Must possess T3 for suitability security clearance or be able to obtain it. Benefits Competitive salary and benefits package, including: * Health, dental and vision insurance * 401(k) with company match * Paid time off (PTO) for vacation, sick leave, and personal days * Professional development reimbursement * Other benefits, including life insurance, disability insurance, and employee assistance programs
  </li>
 </ul>
</div>


IT Service Desk Specialist - Level II (DHA Great Lakes) with Security Clearance

Ladies of Virtue

<p><b>Position Summary</b></p><p>Ladies of Virtue seeks a <b>Contract IT Specialist (Systems &amp; Applications)</b> to provide responsive, high-quality technology support across the organization. This role is responsible for equipment setup and tracking, day-to-day troubleshooting, system administration, end-user support, and technology documentation to ensure staff and contractors can operate effectively. The ideal candidate is service-oriented, highly organized, comfortable switching between priorities, and confident in translating technical solutions into clear, non-technical guidance.</p><p>This role requires demonstrated proficiency in Salesforce, Asana, and Microsoft Office, as well as experience supporting a modern, cloud-based environment (e.g., collaboration tools, user access management, device setup, and security best practices).</p><p><b>Key Responsibilities</b></p><p><b>End-User Support &amp; Service Delivery</b></p><ul><li>Provide timely, one-on-one technical support for staff and approved contractors (remote and occasional in-person as needed).</li><li>Diagnose and resolve hardware, software, account access, email, and collaboration tool issues.</li><li>Triage incoming requests, set expectations, and manage tickets/priorities to meet operational needs and deadlines.</li><li>Communicate clearly and professionally with both technical and non-technical users.</li></ul><p><b>Systems &amp; Applications Administration</b></p><ul><li>Support core business applications, with emphasis on <b>Salesforce</b>, <b>Asana</b>, and <b>Microsoft Office</b> (including Outlook, Teams, SharePoint/OneDrive, Excel, and Word).</li><li>Build out of Salesforce interface to support automation, data input, output, and communication</li><li>Assist with Salesforce user support (e.g., login/access, profiles/permissions, basic troubleshooting, reports/dashboards support, and user guidance). - Changed order</li><li>Manage user onboarding/offboarding tasks, including device setup, account provisioning, permissions, and access control across systems.</li><li>Support workflow efficiency by helping staff use Asana effectively (e.g., permissions, templates, project setup, and best practices).</li><li>Provides software recommendations to optimize team work efficiencies.</li></ul><p><b>Hardware, Setup, and Configuration</b></p><ul><li>Configure, deploy, and maintain organization-issued laptops and peripherals; ensure proper installation of operating systems and required applications.</li><li>Maintain an inventory of hardware and software licenses; recommend replacements and upgrades as needed.</li></ul><p><b>Documentation, Training, and Continuous Improvement</b></p><ul><li>Create and maintain end-user documentation, FAQs, and standard operating procedures (SOPs) for technology processes.</li><li>Provide quick training and job aids (live or recorded) to improve adoption and reduce recurring issues.</li><li>Identify recurring problems and recommend practical improvements to tools, processes, and security practices.</li><li>Provide regular updates to management on status, trends, risks, and opportunities.</li></ul><p><b>Required Qualifications</b></p><ul><li>2+ years of experience in IT support, help desk, or systems support (nonprofit or small-to-mid-size organizations a plus).</li><li>Strong working knowledge of <b>Salesforce</b>, <b>Asana</b>, and <b>Microsoft Office</b> (Outlook, Teams, SharePoint/OneDrive, Excel, Word).</li><li>Experience with Microsoft 365 administration (user access, permissions, email troubleshooting, SharePoint/OneDrive support).</li><li>Experience with basic cybersecurity best practices (MFA, endpoint hygiene, access controls, phishing awareness).</li><li>Demonstrated experience in diagnosing and resolving hardware/software issues in a remote environment.</li><li>Working knowledge of networking fundamentals (WiFi, VPN basics, user access, connectivity troubleshooting).</li><li>Ability to document processes clearly and build user-friendly guides.</li><li>Excellent communication skills; ability to explain technical topics in plain language.</li><li>Strong time management skills and ability to handle multiple priorities with minimal supervision.</li><li>High reliability, discretion, and professionalism in handling sensitive information.</li></ul><p><b>Core Competencies</b></p><ul><li>Customer-first mindset and strong service orientation</li><li>Proactive problem solving and follow-through</li><li>Organized, detail-oriented, and process-driven</li><li>Comfortable working independently and managing shifting priorities</li><li>Strong documentation and communication skills</li><li>Team-oriented and solution-focused</li></ul><p><b>Work Location:</b> 85% Remote | 15% onsite (occasional on-site support in the Chicagoland area may be requested as needed)</p><p>If the above describes you and you are interested in becoming a part of the Ladies of Virtue team, please &ldquo;Apply Now&rdquo; to complete our application process. Be sure to include a cover letter and resume with your application. The position begins on June 1, 2026.</p><p>Pay: $40.00 per hour</p><p>Application Question(s):</p><ul><li>Availability and schedule: This contract role averages 30&ndash;50 hours per month and requires schedule flexibility (some evening/weekend availability as needed). Can you meet this requirement? If yes, list your typical availability windows.  </li><li>On-site support: Are you able to provide occasional on-site IT support in the Chicagoland area (~15%)? </li><li>Relevant experience: How many years of experience do you have in IT support/help desk/systems support? Briefly describe the environments you supported (remote/hybrid, small organization, nonprofit, etc.).   </li><li>Salesforce proficiency: Describe your hands-on Salesforce experience (admin/support/consulting). Include specific tasks you have performed (e.g., user access/permissions, reports/dashboards, page layouts, flows/automation, troubleshooting).</li><li>Microsoft 365 administration: What Microsoft 365 admin/support tasks have you performed? </li><li>Asana proficiency: Describe your experience supporting Asana, including project setup, permissions, templates, or improving team workflows.  </li><li>Scenario: A staff member cannot access SharePoint/OneDrive files and reports that they are &ldquo;not syncing.&rdquo; In 4&ndash;6 sentences, explain your troubleshooting steps and what you would document for the user to prevent repeat issues.  </li></ul><ul><li>Describe your experience or exposure to AI tools. How have you used AI to initiate or improve a process or workflow in an organization? Please include the problem you were solving, the AI tool(s) used, what you built or changed, and the outcome/impact (time saved, quality improved, errors reduced, adoption, etc.).</li></ul><p>Work Location: Hybrid remote in Chicago, IL 60653</p>

IT Specialist

BUILD inc

<div>Description:
<p><b>
Intervention Support Specialist (ISS) </b>(40 hours, Full-time) Non-exempt</p><p><b>
BUILD, Inc.</b> (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago&rsquo;s West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city&rsquo;s most challenging neighborhoods. When you work at BUILD, you make an important difference to the thousands of youths and families we serve.</p><p><b>
Our Core Values</b>: Empathy, Passion, Persistence and Innovation</p><p>
The <b>Intervention Support Specialist </b>(ISS)<b> </b>provides community-based mentorship and case management services to youth ages 14&ndash;24 who are impacted by community violence, justice involvement, or who are at risk of involvement in the juvenile or criminal justice system. Through a trauma-informed, culturally responsive, and youth centered approach. The (ISS) works collaboratively with participants to identify needs, develop individualized service plans, and connect youth and families to essential resources that support stability, safety, and positive development. Services include both short-term case management focused on stabilization and resource connection as well as longer-term mentorship that supports personal growth, life skills development, and positive decision-making. Services are delivered primarily through community-based engagement. The Intervention Support Specialist reports to the Manager of Intervention Support Services.</p><p><b>
Responsibilities/duties are but not limited to:</b></p><ul><li>
Utilize motivational interviewing and strength-based approaches to complete needs assessments and develop individualized service plans reflecting participants&rsquo; self-identified goals and needs</li><li>
Build and maintain consistent mentoring relationships that foster trust, accountability, emotional development, and positive decision-making</li><li>
Provide case management support to address immediate stabilization needs including crisis response, service coordination, and connection to community resources</li><li>
Provide ongoing mentorship and developmental support that helps youth build life skills, strengthen decision-making, and work toward long-term personal, educational, and employment goals</li><li>
Connect youth and families to essential services including education, employment and workforce development, housing resources, behavioral health services, and other supportive programs</li><li>
Maintain a consistent schedule to support participant engagement and progress toward service plan goals which can include home visits, school meetings and visits, community contacts, and field trips</li><li>
Support youth in developing life skills such as problem-solving, conflict resolution, goal setting, communication, and accountability</li><li>
Provide crisis intervention, de-escalation, and stabilization support as needed to ensure the safety and well-being of youth and families</li><li>
Assist youth in navigating systems including schools, probation, workforce programs, and community-based services</li><li>
Collaborate with internal programs to ensure youth have access to wraparound services including therapy, group programming, mentorship opportunities, and extracurricular activities</li><li>
Serve as a mandated reporter and adhere to all child safety, ethical, and confidentiality requirements</li><li>
Participate in weekly supervision with the Manager of Intervention Support Services</li><li>
Maintain timely, accurate, and compliant documentation of all services, contacts, and participant outcomes in required systems</li><li>
Manage an individual caseload of participants receiving mentorship and/or case management services</li><li>
Attend departmental meetings, agency-wide staff meetings, trainings, and community meetings as required</li><li>
Assist with program activities, outreach efforts, and community-based events to support youth engagement and overall program success</li></ul>
Requirements:
<ul><li>A minimum of two (2) years experience working with at-risk youth and families in a community- based, trauma-informed, social service setting or a Bachelor's Degree in Social Work, Human Services, Youth Development, or related field</li><li>
Demonstrate ability to work effectively with youth, families, and communities from diverse ethnic, racial, cultural, and socioeconomic backgrounds</li><li>
Strong interpersonal skills with the ability to communicate in a respectful, engaging, and strength-based manner</li><li>
Ability and willingness to provide community-based direct services</li><li>
Ability to work a flexible schedule, including evenings and weekends</li><li>
Proficiency in Microsoft Office and comfortable using technology and data systems to support program operations and evaluation</li><li>
Must successfully pass an extensive background check</li><li>
Valid driver&rsquo;s license, reliable automobile, and current insurance required</li></ul><p></p><p><b><br>
Benefits:</b></p><ul><li>
401(k) + 2% match</li><li>
Medical, Dental and Vision</li><li>
Life Insurance</li><li>
Paid Vacation</li><li>
Wellness Days</li><li>
Flexible Spending Account</li></ul><p>
BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training.</p><p>
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.</p><p><b>
American with Disabilities Act (ADA) Statement</b>: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.</p><p>
This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.</p></div>

Intervention Support Specialist

Bernard Zell

<p><b>Job Summary and Scope of Responsibility: </b></p><p>The Systems Support Specialist&rsquo;s primary responsibility is assisting with the technology department's day-to-day operations. They will support the school by providing first-level technology support and troubleshooting various systems, printers, and peripherals. The Systems Support Specialist will report to the Director of Technology.</p><p><b>Essential Duties and Responsibilities</b></p><p><b>Technical Support and User Assistance:</b></p><ul><li>Provide Tier 1 and Tier 2 technical support for internal employees across various operating systems (macOS, Chrome, iOS) and applications (e.g., Google Workspace, EDU apps, etc.).</li><li>Deploy, diagnose, troubleshoot, and resolve hardware (laptops, desktops, printers, mobile devices) and software issues in a timely manner.</li><li>Manage the IT Help Desk system, including logging, tracking, and prioritizing support tickets to meet defined service-level agreements (SLAs).</li><li>Escalate and assign tickets to other members of the IT department in the Helpdesk system.</li><li>Perform user account management, including onboarding (setup and provisioning), offboarding (data retrieval and de-provisioning), and permission changes.</li><li>Oversee the deployment and troubleshooting of audio/visual equipment, including but not limited to projectors, interactive displays, and cameras.</li><li>Copier and printer support, including interactions with third-party support providers.</li></ul><p><b>Inventory and Documentation:</b></p><ul><li>Maintain an accurate inventory of all IT assets, including hardware, consumables, and peripherals.</li><li>Oversee the purchase requests for IT equipment and consumables.</li><li>Create and maintain comprehensive documentation for IT procedures, system configurations, and user guides to facilitate knowledge transfer and self-service.</li><li>Assist with IT procurement processes, researching and recommending new equipment and software purchases.</li><li>Inform the Director of Technology of ongoing IT trends in the Bernard Zell community.</li><li>Assist teachers in creating IT Documentation for classroom projects.</li></ul><p><b>School Year Turnover:</b></p><ul><li>Manage end-of-year and start-of-year technology processes, including collecting, inspecting, updating, repairing, and deploying student devices and peripherals.</li><li>Maintain classroom technology systems, performing routine upkeep on projectors, interactive displays, and connectivity features to ensure functionality.</li><li>Oversee technology lifecycle and compliance, coordinating recycling, disposal of outdated hardware, and assisting the Director of Technology with Summer interns and related projects.</li></ul><p><b>Minimum Qualifications</b></p><p><b>Education and Experience:</b></p><ul><li>Minimum of 2 years of experience in IT Helpdesk systems required.</li><li>Experience in troubleshooting macOS and iOS software environments required.</li><li>Experience with Microsoft Server products and Linux-based operating systems required.</li><li>BS in CS, CIS, or related discipline, or comparable years of work experience preferred.</li><li>Experience in Bash, PowerShell, Python, GAM, and other scripting languages preferred.</li><li>Any other certifications (Cisco, Apple, Microsoft, A+, etc) preferred.</li><li>Experience managing a Google Apps environment and creating Google Apps scripts preferred.</li></ul><p><b>Knowledge, Skills, and Abilities:</b></p><ul><li>Excellent verbal and written communication skills required.</li><li>Ability to be resourceful and work independently is required.</li><li>Ability to prioritize and handle multiple tasks successfully, with strong attention to detail required.</li><li>Familiarity or experience with JAMF products required.</li><li>Familiarity with Unix Scripting required.</li><li>Familiarity or experience with network infrastructure, including switches and access points preferred.</li></ul><p><b>General Information</b></p><ul><li><b>​​​​​​​​</b>The general workday is 7:30 a.m. - 4:00 p.m., but must be flexible to attend events and meetings beyond normal working hours.</li><li>Work is performed on site.</li><li>Must be willing and capable of lifting boxes of up to 50 lbs.</li></ul><p><b>Compensation: </b></p><p>Bernard Zell offers competitive compensation, excellent benefits, and a supportive workplace culture. The salary range for this position is $60,000 - $70,000Benefits: The position is eligible for benefits. Bernard Zell has a comprehensive benefits plan that supports the success of our employees. Benefits include:</p><ul><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Disability insurance</li><li>Life insurance - including spouse/dependent life insurance</li><li>Employee Assistance Plan (EAP)</li><li>Transportation &amp; Parking Benefit</li><li>Health Care, Limited Purpose, and Dependent Care Flexible Spending Accounts</li><li>Paid Parental &amp; Adoption leave</li><li>Paid time off</li><li>Tuition Remission</li><li>Breakfast &amp; Lunch when school is in session</li><li>403(b) (Retirement contribution) Plan with competitive matching structure</li></ul><p>As a condition of employment, all applicants must successfully pass a criminal background screening. How to Apply: Interested candidates should submit a resume and cover letter to. Join our dynamic team committed to nurturing academic excellence, Jewish values, and personal growth! We welcome applications from passionate educators and professionals year-round to join our vibrant community. For all inquiries, please send your cover letter and resume to techjobs@bernardzell.org.</p><p><b>Equal Opportunity Employer </b></p><p>Bernard Zell Anshe Emet Day School has a long-standing policy of equal employment opportunity for every person regardless of age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry, or citizenship. Bernard Zell recruits, hires, and promotes individuals without regard to these characteristics, and all staffing decisions are based solely on the qualifications of each individual and the legitimate educational needs of our students. The school does not discriminate in working conditions, physical facilities or any other terms, conditions or privileges of employment, including transfer, compensation, training, promotion, demotion or separation based on age, race, color, disability, marital status, gender, sexual orientation, national origin, ancestry or citizenship. Bernard Zell Anshe Emet Day School seeks to provide a work environment that is free from discrimination, intimidation and harassment based on any of these or other characteristics.</p><p>Job Types: Contract, Full-time</p><p>Pay: $60,000.00 - $70,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Help desk: 2 years (Preferred)</li><li>macOS: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

IT Systems Support Specialist

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
We are seeking a candidate for the position of a Desktop Support Technician responsible for providing end-user telephone, desk-side and remote technical assistance. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC&rsquo;s, laptops, mobile devices, printers and peripherals. In additional to technical support you will be responsible for imaging PC&rsquo;s, deploying and configuring software and managing technology requests and account creation. The platforms supported are, Windows 7 and 10, Microsoft Office, Lenovo and HP computers, Apple iMacs, networked printers, mobile devices.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Deliver white glove support service in a professional manner</li><li>
Ability to work independently and as part of a team.</li><li>
Excellent follow-up skills.</li><li>
Detail oriented.</li><li>
Install, configure, maintain and support PC hardware and software for the Company&rsquo;s end user computing environment.</li><li>
Manage reported issues via GoToAssist Service Desk ticket system, telephone, remote access, and desk side visits to ensure courteous, timely, and effective resolution.</li><li>
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications.</li><li>
Monitor and test resolutions to ensure problems have been adequately resolved.</li><li>
Desktop related moves, adds and changes.</li><li>
Quickly escalate and track issues with vendors and other internal support teams to troubleshoot problems with hardware, software and applications.</li><li>
This is an on-site position.</li><li>
May have occasional evening and/or weekend work which will be rewarded with comp time.</li><li>
Will be required to rotate on-call after hours support.</li><li>
Other duties as may be assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent.</li><li>
5 + years of desktop support experience.</li><li>
One &ndash; four years of desktop support experience.</li><li>
Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.</li><li>
Strong knowledge of Microsoft Windows 10, Windows 11 and Office 365 e-mail and suite applications.</li><li>
Knowledge of network printer installation, setup and troubleshooting.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Highly motivated, energetic with great communication skills.</li><li>
Ability to handle multiple calls/tasks in a fast-paced environment.</li><li>
Strong knowledge of computer hardware, including laptops, desktops, iPads, mobile devices and enterprise desktop applications.</li><li>
Strong knowledge of network printer installation, set up and troubleshooting.</li><li>
Must be able to pass a formal background check and obtain TSA/U.S. Customs clearance to be able to attain access to the secured cargo areas to perform IT work.</li><li>
Comptia A+, Comptia A+ Networking certifications is a plus.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Remain in a stationary position 50% of the time.</li><li>
Occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.</li><li>
Walk short distances.</li><li>
Reach above and/or below shoulder.</li><li>
Handle/grasp documents or office equipment.</li><li>
Sit and/or stand for short or extended periods of time.</li><li>
Lift/carry/move objects, files and documents up to 10 pounds.</li><li>
Work in an office environment using standard office equipment.</li><li>
Talk, listen, and speak clearly on telephone.</li><li>
Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Desktop Support

EWC Growth

<div>
 <strong>
  Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist
  <br/>
  <br/>
 </strong>
 The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery.
 <br/>
 <br/>
 Peer Trainers are culture carriers&mdash;supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you're passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey.
 <br/>
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 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   Exposure to luxury service preferred
  </li>
  <li>
   Valid Esthetician or Cosmetology license (state requirement)
  </li>
  <li>
   Minimum 6 months of waxing experience
  </li>
  <li>
   Ability to mentor peers and provide in-the-moment feedback
  </li>
  <li>
   Demonstrated leadership experience with the ability to support and influence peers
  </li>
  <li>
   Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing
  </li>
  <li>
   Passion for teaching, developing others, and fostering a positive team environment
  </li>
  <li>
   Excellent communication, patience, and professionalism
  </li>
  <li>
   Proven ability to guide, support, and positively influence team performance
  </li>
  <li>
   Confidence performing full-body waxing services for all genders and anatomies
  </li>
  <li>
   Work with skincare and cleaning products in a fast-paced service environment
  </li>
  <li>
   Open availability preferred; open to both full-time and part-time schedules based on center needs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Complementary Waxing Services
  </li>
  <li>
   50% Off Retail Products
  </li>
  <li>
   Medical, Dental, and Vision Insurance (for eligible employees)
  </li>
  <li>
   401(k) with Company Match + Paid Time Off + Paid Parental Leave
  </li>
  <li>
   Company-paid Life and Disability Insurance
  </li>
  <li>
   Flexible Scheduling and a Supportive, Team-First Culture
  </li>
  <li>
   Ongoing training, education, and career pathing opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $16.60 + Tips + Commissions + Bonuses
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  </li>
 </ul>
 <strong>
  Training Assignment Bonus:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $300 awarded when a new hire successfully completes training
  </li>
  <li>
   $200 awarded when the new hire reaches orange level
  </li>
  <li>
   $50 incentive for tenured wax specialist level up support
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 </ul>
 EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.
</div>


Esthetician | Peer Trainer, Lincoln Park

Monks

<div><div><p>Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).</p></div><h1 class="jobSectionHeader"><b>
Unisys OS 2200 Application Support Specialist</b></h1>
<h2 class="jobSectionHeader"><b>Location</b></h2>
<p>
Remote (USA) <i>Note: Must be a U.S. citizen or a green card holder residing in the US.</i></p>
<h2 class="jobSectionHeader"><b>
About the role:</b></h2>
<p>
We're looking for an OS 2200 Applications Support Specialist to join our team, providing critical support for a major manufacturing client's core business applications.</p>
<p>
This role offers an opportunity to work with time-tested enterprise systems and contribute to ongoing modernization efforts.</p>
<h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2>
<ul><li>Help a team of specialists provide on-call response and support for the client's Unisys 2200 application environment.
<ul><li>We've got a flexible rotation schedule to ensure coverage while keeping our team happy</li>
</ul></li><li>Follow and execute against customer-defined policies for incident escalation, change control, testing, and promotion into production.</li>
<li>Perform monitoring of mainframe databases to ensure data integrity.</li>
<li>Triage and assess incidents, distinguishing between systems software issues and application anomalies or defects.</li>
<li>Implement approved corrections and coordinate with change control procedures for timely remedy installation.</li>
<li>Contribute to the ongoing documentation and expansion of the knowledge base.</li>
<li>Advise management on technical trends and potential impacts on the application environment.</li>
</ul><h2 class="jobSectionHeader"><b>Required Skills and Experience:</b></h2>
<p>
We're looking for someone with (minimum) 3+ years of experience in managing, servicing, and supporting OS 2200 applications in an enterprise environment.</p>
<p><b><i>
Must haves</i></b></p>
<ul>
<li>Working knowledge of Unisys 2200 applications development and operations. Familiarity with OS 2200 systems support principles is a plus.</li>
<li>Familiarity with the DMS-1100 database system and TIP transaction processing.</li>
<li>Knowledge of OS 2200 development tools, operational utilities, networking, and cross-platform integration.</li>
<li>Experience with the primary application technologies: COBOL and related development utilities. Experience with MASM (assembler) highly desirable.</li>
<li>Understanding of job control using Executive Control Language (ECL).</li>
<li>Ability to thrive under pressure to help remedy time-sensitive mission-critical issues</li>
<li>Great written and verbal communication skills, adapting comms as needed depending on the audience</li>
<li>Proficiency with data access methods, including DMS-1100, ISAM, and flat files.</li>
</ul>
<p><b><i>Nice-to-haves</i></b></p>
<ul>
<li>Familiarity with utilities related to development and operations: (SSG, CTS, DDP, FTP).</li>
<li>Ability to troubleshoot integration points with diverse external systems, such as VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms.</li>
</ul><h2 class="jobSectionHeader"><b>What We Offer</b></h2>
<p><i>
.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate's sex or any other protected status.</i></p><div><p><b>
About Monks</b></p>
<p>
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.</p><br>
<p></p>
<p>
Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger's Programmatic Power Players list every year (2020-24). Named Adweek's first AI Agency of the Year (2023) and The One Show's inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group's 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato's AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.</p><br>
<p></p>
<p>
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.</p></div></div>

Unisys OS 2200 Application Support Specialist

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