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Facade Lighting Services

Branch Manager &ndash; Marketing (Lighting Industry)Job Type: Full-timeCompany: Fa&ccedil;ade Lighting Services LLCLocation: Dubai, UAECompany Overview:Fa&ccedil;ade Lighting Services LLC is a leading architectural lighting company based in Dubai, specializing in fa&ccedil;ade, outdoor, and LED lighting solutions. With extensive experience across the UAE and GCC, the company provides complete services including design, supply, installation, programming, and maintenance of lighting systems.We work closely with architects, consultants, and contractors to deliver high-quality, energy-efficient lighting that enhances building aesthetics and identity. Our portfolio includes commercial towers, hotels, showrooms, residential buildings, and landmark projectsJob SummaryWe are looking for an experienced and dynamic Branch Manager with Marketing experience to lead our branch operations in the lighting industry. The ideal candidate will oversee daily branch performance, manage client relationships, and support marketing and business development activities.Responsibilities<ul><li>Manage day-to-day branch operations and ensure smooth workflow</li><li>Lead and supervise the branch team to achieve sales and operational targets</li><li>Develop and execute marketing plans, promotional activities, and client outreach</li><li>Build strong relationships with clients, contractors, and suppliers</li><li>Prepare branch performance reports, sales analysis, and forecasts</li><li>Coordinate with the management team on strategy, project follow-ups, and execution</li><li>Ensure customer satisfaction and resolve any service-related issues</li><li>Maintain proper documentation, compliance, and company standards</li></ul>Salary &amp; Benefits<ul><li>AED 10,000 per month</li><li>Company visa provided</li><li>Standard UAE benefits as per UAE labour law</li></ul>How to ApplyPlease submit your CV via Indeed or send directly to: adminhr@facadelight.com +971 565046492Job Type: Full-timePay: AED9,000.00 - AED11,000.00 per month

Branch Manager

Mohd Al Qama General Trading Co. LLC

1. Overall Business development of the branch and meeting targets2. Direct supervision of shop employees and delegating responsibilities3. Conducting periodical shop employees meeting to discuss challenges and improving business processes and prepare minutes of meeting.4. Day to day interaction with Purchase and Inventory department to ensure adequate stock in show rooms5. Ensuring timely sales deliveries to customers6. Ensuring accuracy of customer deliveries7. Ensuring accuracy of goods receipt to shop.8. Maintain customer relationship management by maintaining database, proper follow up calls, product promotions etc. as relevant.9. Responsible for preparation of quotations and follow up10. Responsible for collection from credit customers11. Responsible for day end closing with reconciliation of cash balances/ credit cards/credit sales.12. Proper inventory display and accurate inventory control of the shops13. Monitoring slow moving/expiring items and faster clearance of such items.14. Total ownership of shop inventories.15. Assigning rack/bins to shop employees and ensuring storage discipline from employees.16. Evaluation of shop employee&rsquo;s performance17. Monitoring and maintaining adequate GP ratio on sales18. Weekly operation reporting to GM Sales and Marketing19. Liaison with head office executives as required.Job Type: Full-time

Branch Manager (Ceramics / Building Materials Showroom)

Apeiron Accounting & Tax Consultant LLC

As our Finance Manager, you will be responsible for overseeing all aspects of branch operations, ensuring financial integrity, driving operational efficiency, and fostering a high-performance team. You will be the key point of contact for local regulatory compliance and will play a crucial role in our continued growth and success in the UAE market.Key Responsibilities:<ul><li>Lead and manage all branch operations, including finance, accounting, and administration.</li><li>Develop and implement strategic plans to achieve branch objectives and contribute to overall company goals.</li><li>Ensure compliance with all UAE regulations, including IFRS, VAT, Corporate Tax, and other relevant laws.</li><li>Oversee financial reporting, budgeting, and forecasting.</li><li>Manage and develop a high-performing team, providing mentorship and guidance.</li><li>Build and maintain strong relationships with clients, vendors, and regulatory bodies.</li><li>Optimize operational processes to enhance efficiency and productivity.</li><li>Monitor and analyze market trends to identify opportunities for growth.</li></ul>Qualifications &amp; Experience:<ul><li>10-15 years of progressive experience in accounting and finance, with a strong focus on UAE operations.</li><li>7-8 years of proven leadership experience in branch management and operations management.</li><li>Professional qualification: CA, ACCA, CMA, or Master&rsquo;s degree in Finance.</li><li>Extensive knowledge of IFRS, VAT, Corporate Tax, and other UAE regulations and compliance requirements.</li><li>Demonstrated ability to lead and motivate teams.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong analytical and strategic thinking abilities.</li><li>Proven track record of improving operational efficiency.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you CA/ACCA Qualified?</li></ul>Application Deadline: 10/04/2025

Finance Manager

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Teller is responsible for delivering efficient, accurate, and courteous service to customers by managing daily teller operations, including cash transactions, deposits, withdrawals, and other banking services. This role ensures strict adherence to the bank&rsquo;s policies, procedures, and regulatory requirements to protect customer information and assets while handling large volumes of cash. The Teller plays a key role in mitigating operational risks and contributes to a positive customer experience by addressing inquiries, resolving issues promptly and promoting the bank&rsquo;s products and services as appropriate, ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Transaction Processing
 
 :
 
 
 Accurately process a range of customer transactions, including deposits, withdrawals, transfers, loan/financing payments, checking cash, ATM posting, clearing cheques, post-dated cheques (PDC), PDC cancellations, transfer cheques, demand posting, ATM dispute resolution, ATM shortage handling, reconciliation, special clearing, end-of-day balancing, and cash and transaction reporting. Ensure compliance with the bank&rsquo;s policies and procedures align with regulatory requirements.
 
 
 
 
 
 
 Cash Handling and Balancing
 
 :
 
 
 Manage cash transactions, ensuring accurate handling of large volumes of cash. Monitor cash levels in teller drawers and balance cash at the beginning and conduct end-of-day cash balancing and promptly reporting and resolving any discrepancies. Check for counterfeit notes and follow procedures to handle suspected counterfeit currency in line with bank policy and regulatory guidelines. Ensure adherence to the bank&rsquo;s processes on all transactions, including counterfeit note detection, transaction thresholds for cash deposits, vault procedures and other applicable guidelines.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Job Requirements (Qualifications/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 Minimum high school diploma or a bachelor&rsquo;s degree in finance, business administration or any related field is preferred.
 </li>
 <li>
 Minimum 1 year of experience in a cash-handling role, experience in banking or financial services is preferred.
 </li>
 </ul>
 
 
</div>

Teller, Branch Banking - Dubai, Retail Banking (Emirati Talent)

Commercial Bank International

<div>
 
 
 Job Purpose:
 
 
 
 The Graduate Officer will support the Retail Banking team in delivering exceptional customer service, assist with daily banking operations, and contribute to initiatives aimed at enhancing the customer banking experience and driving branch performance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in day-to-day branch operations, including account opening, cash handling, and transaction processing.
 </li>
 <li>
 Support customer service activities by addressing client inquiries, resolving issues, and providing product information.
 </li>
 <li>
 Help promote retail banking products and services to customers, contributing to sales and business growth targets.
 </li>
 <li>
 Assist in maintaining accurate customer records and documentation in compliance with banking regulations.
 </li>
 <li>
 Collaborate with team members to ensure smooth branch operations and enhance customer satisfaction.
 </li>
 <li>
 Participate in branch projects such as product launches, process improvements, and customer outreach programs.
 </li>
 <li>
 Ensure compliance with internal policies, regulatory requirements, and risk management standards.
 </li>
 <li>
 Support in preparing reports on branch performance and customer feedback.
 </li>
 <li>
 Stay updated on retail banking trends, products, and technologies to improve service delivery.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in in any discipline.
 </li>
 </ul>
 
 
 
 
 
 Other Skills:
 
 
 <ul>
 <li>
 Basic understanding of retail banking products, services, and processes.
 </li>
 <li>
 Familiarity with banking software and digital banking platforms.
 </li>
 <li>
 Strong interpersonal and communication skills, both written and verbal.
 </li>
 <li>
 Customer-focused mindset with problem-solving abilities.
 </li>
 <li>
 Ability to work independently and as part of a team in a fast-paced environment.
 </li>
 <li>
 Eagerness to learn about banking regulations, products, and customer service best practices.
 </li>
 </ul>
 
 
</div>

Graduate Officer – Retail Banking Group - Emirati Talent

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

HALA DRIVE CAR RENTAL

Job Summary:We are seeking a highly organized and results-driven Operations Manager to oversee the daily operations of our car rental business. The ideal candidate will have a strong background in fleet management, customer service, and team leadership. You will be responsible for ensuring smooth, efficient, and profitable operations across all branches.Key Responsibilities:<ul><li>Oversee day-to-day operations of rental branches, including fleet utilization, staff scheduling, and customer service.</li><li>Manage the rental fleet: availability, maintenance, repairs, cleanliness, and documentation.</li><li>Ensure adherence to company policies, rental procedures, and legal compliance.</li><li>Monitor and improve KPIs such as vehicle turnaround time, revenue per vehicle, and customer satisfaction.</li><li>Coordinate with the maintenance department to ensure vehicle safety and timely servicing.</li><li>Supervise, train, and support branch staff, drivers, and service agents.</li><li>Handle escalated customer issues and complaints professionally and effectively.</li><li>Optimize vehicle distribution across branches based on demand.</li><li>Maintain relationships with vendors, insurance companies, and government authorities.</li><li>Prepare regular reports on operational performance, fleet status, and budget adherence.</li><li>Implement strategies to improve efficiency, reduce costs, and enhance service quality.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field (preferred).</li><li>2&ndash;3 years of experience in operations management, preferably in the car rental, transportation, or automotive sector.</li><li>Strong leadership and organizational skills.</li><li>Knowledge of fleet management systems and rental software.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>Valid driver&rsquo;s license required.</li></ul>Preferred Skills:<ul><li>Experience in logistics or automotive services.</li><li>Familiarity with industry regulations and vehicle registration procedures.</li><li>Proficient in Microsoft Office and fleet management tools.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,500.00 per month

Operations Manager

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