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contact center agent

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements✔ Minimum 1 year of call center/customer service experience ✔ Strong verbal &amp; written communication skills ✔ Ability to handle objections and close sales confidently ✔ Self-motivated, target-driven, and eager to learn ✔ Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

zyltech digital 

Zyltech Digital is actively hiring driven and enthusiastic Chat Support Agent to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chatProvide clear, detailed, and accurate information about our products/servicesPromote Zyltech&rsquo;s offerings and successfully close salesConsistently achieve individual and team sales targetsResolve customer issues with a positive, solution-focused approachWorking Hours:Fixed night shift: 10:00 PM to 7:00 AMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-timeWork Location: Gulshan-e-Iqbal,Main University Road,KarachiJob Type: Full-timeWork Location: On the road

Chat Support Agent

Devronix Solutions

Devronix Solutions is looking for the best suitable candidate for the position of &quot;Call Center Agents&quot;.Candidate must have following skills:<ul><li>Exceptional verbal communications skills</li><li>Can generate sales on call, email &amp; chatting</li><li>Proficient in English, candidates with British &amp; American accents will be preferred</li><li>Good reading &amp; writing ability</li><li>Excellent communications and persuasive skills</li></ul><ul><li>Must have basic computer knowledge, researching, handling emails &amp; manage relevant correspondence with team and clients</li></ul><ul><li>To generate and identify quality leads and sales on different online channels i.e. social media, online portals, etc. that result in sales</li><li>Identify potential clients &amp; strategic partners to increase sales</li><li>Track the activity and new trends in different online channels and use them for business development &amp; marketing purposes</li><li>Maintain Professional Environment</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent (USA)

Techbrio

Are you looking to kickstart your professional journey in a high-energy environment? SH Innovations is hiring motivated individuals to join us as Call Center Agents. Whether you are a student balancing studies or a fresh graduate looking for your first big break, we have a desk waiting for you!Why SH Innovations?<ul><li>Entry-Level Friendly: No prior experience? We provide comprehensive training to ensure your success.</li><li>Rewarding Pay: Enjoy a reliable Fixed Salary plus an uncapped Commission structure.</li><li>Global Exposure: Gain experience working with international markets and diverse clients.</li><li>Career Advancement: We don't just offer a job; we offer a path for long-term professional growth.</li><li>Student-Centric: Ideal schedules for students and fresh graduates looking to build their resumes.</li></ul>Shift Options &amp; RequirementsWe offer flexible 6-hour shifts to fit your lifestyle:<ul><li>Evening Shift: 06:00 PM &ndash; 12:00 AM</li><li>Night Shift: 12:00 AM &ndash; 06:00 AM</li><li>Eligibility: Open to candidates aged 16 to 30.</li></ul>LocationSH Innovations 302, 3rd Floor, AG Trade Center, Plot No. C-2, (Adjacent to Red Apple), Block 14, Gulistan-e-Johar, Karachi.Ready to Apply?Take the first step toward a brighter future today!WhatsApp your CV to: +92 316 3543646Join a fast-growing team where your potential meets opportunity!Pay: Up to Rs50,000.00 per hourWork Location: In person

Call Center Opportunities for Freshers & Students

ACE Marketing (Pvt) Ltd.

Join Our Team as a Call Center AgentsShift: Evening / Night Salary: PKR 35,000 &ndash; 40,000What We Offer:<ul><li>Lead generation only &mdash; no sales or closing</li><li>Relaxed, target-free environment</li><li>Free training and skill development</li><li>Growth opportunities</li></ul>Requirements:<ul><li>Minimum education: Matric or above</li><li>Strong English communication skills</li><li>Confident and punctual</li><li>Willing to work night shifts</li></ul>Responsibilities:<ul><li>Make outbound calls</li><li>Identify and qualify leads</li><li>Maintain basic call records</li></ul>Apply now and kickstart your career!Job Types: Full-time, Part-timePay: From Rs40,000.00 per monthApplication Question(s):<ul><li>Are you located in Gulistan e johar or Gulshan e Iqbal?</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Work Location: In person

Call Center Agents - Freshers Welcome

Tech Mag Solutions

Cold Caller / Sales Executive &mdash; USA &amp; Pakistan Markets (Remote)Company: Tech Mag Solutions Website: www.techmagsolutions.com Location: Remote (Pakistan) Job Type: 2-Month Contract &rarr; Permanent Based on Performance Positions Available: MultipleAbout Tech Mag SolutionsTech Mag Solutions is a fast-growing digital agency that has delivered 41+ projects across the USA, UAE, UK, and 15+ countries.We build:<ul><li>AI Automation Systems</li><li>AI Phone Receptionists</li><li>Restaurant Ordering Platforms</li><li>CRM Software</li><li>E-commerce Stores</li><li>Custom Web Solutions</li></ul>We are currently expanding our sales team and looking for motivated, resilient individuals ready to grow with us.Available RolesRole A &mdash; USA Market (Cold Caller)<ul><li>Timing: Tuesday to Saturday | 8:00 PM &ndash; 2:00 AM PKT</li><li>Base Salary: PKR 40,000/month</li><li>Commission: 20% per closed deal</li></ul>Role B &mdash; Pakistan Market (Cold Caller)<ul><li>Timing: Monday to Friday | 10:00 AM &ndash; 6:00 PM PKT</li><li>Base Salary: PKR 25,000/month</li><li>Commission: 20% per closed deal</li></ul>What You Will Be SellingUSA Market &mdash; AI Phone ReceptionistAn AI-powered system that answers missed calls 24/7, books appointments automatically, and handles FAQs &mdash; even after hours and on weekends.Target Industries:<ul><li>Dental Clinics</li><li>Law Firms</li><li>Salons</li><li>Restaurants</li><li>Real Estate Agencies</li></ul>Pricing:Starts from $500 USDCore Sales Angle:Most businesses lose 3&ndash;5 calls daily without realizing it. A single missed dental appointment can cost hundreds of dollars. Our system helps businesses stop losing revenue from missed calls.Pakistan Market &mdash; Restaurant Ordering WebsiteA custom restaurant ordering website that allows restaurants to take direct orders with zero commission, unlike Foodpanda which charges 15&ndash;25% commission per order.Target Industries:<ul><li>Restaurants</li><li>Cafes</li><li>Fast Food Outlets</li><li>Dine-ins</li></ul>Pricing:Starts from PKR 35,000Core Sales Angle:Restaurants paying high monthly commissions to Foodpanda can recover the cost of their own ordering website in less than 2 months.Your Daily Responsibilities<ul><li>Make 30&ndash;50 outbound calls daily from the provided lead list</li><li>Follow the provided cold calling script and objection handling guide</li><li>Book 15-minute demos via Google Meet or WhatsApp</li><li>Follow up with leads through WhatsApp and email</li><li>Update CRM after every call</li><li>Report daily performance and outcomes</li><li>Attend weekly team meetings</li></ul>What We Provide<ul><li>Verified business leads list</li><li>Complete cold calling scripts</li><li>Objection handling guide</li><li>CRM access</li><li>Full product training</li><li>WhatsApp &amp; email templates</li><li>Ongoing support from management</li></ul>Important Note Before ApplyingCold calling is not easy. You will face rejection daily and still be expected to maintain professionalism, confidence, and consistency.This role is for individuals who:<ul><li>Stay disciplined under pressure</li><li>Want performance-based income</li><li>Are serious about building a career in sales</li></ul>Previously, the company sponsored calling tools for every new hire. Unfortunately, many applicants left shortly after onboarding, resulting in wasted setup and training costs.Because of this, this role starts as a 2-month contract.Applicants who show consistency and professionalism during this period will:<ul><li>Receive permanent positions</li><li>Receive increased base salaries</li><li>Have tools fully sponsored by the company</li></ul>USA Market Requirement (Important)For USA callers, applicants are currently required to purchase their own Zoom Phone subscription (~$15/month or approximately PKR 4,200).This is the only required startup expense.With a single closed deal at 20% commission, earnings can range from approximately PKR 35,000 to PKR 140,000+, depending on deal size.RequirementsUSA Market (Role A)<ul><li>Fluent spoken English</li><li>Confident and professional communication</li><li>Ability to handle rejection professionally</li><li>Zoom Phone subscription (~$15/month)</li><li>Available Tuesday&ndash;Saturday | 8 PM &ndash; 2 AM PKT</li><li>Stable internet connection and laptop/PC</li><li>Cold calling or telesales experience preferred</li></ul>Pakistan Market (Role B)<ul><li>Fluent Urdu communication</li><li>Confident phone manner</li><li>Ability to stay consistent under rejection</li><li>Available Monday&ndash;Friday | 10 AM &ndash; 6 PM PKT</li><li>Stable internet connection and laptop/PC</li><li>No prior experience required</li></ul>CompensationRole A &mdash; USA Market<ul><li>Base Salary: PKR 40,000/month</li><li>Unlocked After: First closed deal</li><li>Commission: 20% per closed deal (No cap)</li><li>Minimum Deal Example:</li><li>$500 deal = ~PKR 35,000 commission</li><li>Strong Month Example:</li></ul>2 x $1,000 deals = PKR 40,000 base + ~PKR 140,000 commission<ul><li>Commission Payment: Paid immediately after deal closesRole B &mdash; Pakistan Market</li></ul><ul><li>Base Salary: PKR 25,000/month</li><li>Unlocked After: First closed deal</li><li>Commission: 20% per closed deal (No cap)</li><li>Starter Deal Example:</li><li>PKR 35,000 package = PKR 7,000 commission</li><li>Growth Deal Example:</li></ul>PKR 65,000 package = PKR 13,000 commission<ul><li>Strong Month Example:</li></ul>4 Growth packages = PKR 25,000 base + PKR 52,000 commission<ul><li>Commission Payment: Paid immediately after deal closesCareer Growth</li></ul>After evaluation:<ul><li>Consistent performers receive permanent positions</li><li>Increased base salaries for top performers</li><li>Priority lead access for top closers</li><li>Team lead opportunities</li><li>Company-sponsored tools for permanent team members</li></ul>How To ApplyFor USA Market (Role A)Send:<ul><li>Your CV</li><li>A 1-minute English voice note introducing yourself</li></ul>Email: hareem@techmagsolutions.com Subject: Cold Caller &mdash; USA Market ApplicationFor Pakistan Market (Role B)Send:<ul><li>Your CV</li></ul>Email: hareem@techmagsolutions.com Subject: Cold Caller &mdash; Pakistan Market ApplicationWe respond to all applications within 48 hours. No follow-up is required.Job Types: Full-time, Part-time, Contract Contract length: 2 monthsPay: Rs40,000.00 - Rs150,000.00 per monthExpected hours: 40 per weekApplication Question(s):<ul><li>Do you have experience cold calling US-based clients? If yes, please mention the duration and type of campaigns you have worked on.</li><li>Do you have experience in selling digital or AI-based products over the phone? If yes, briefly describe what you have sold and your role.</li><li>How would you rate your English speaking skills and accent when communicating with US clients? Please provide a brief explanation or example of your experience.</li><li>Which city are you located?</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>Experience:<ul><li>Cold Calling: 1 year (Preferred)</li></ul>Work Location: Hybrid remote in Karachi

Call Center Agent

Telemarketing

A Customer Service Representative (CSR) helps customers by answering questions, solving problems, and providing information about products or services. They communicate through phone, email, or chat to make sure customers have a smooth and positive experience with the company.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Flexible working options</li><li>Job Types: Full-time, Part-time</li></ul>Language:<ul><li>Good English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Preferred)</li></ul>Work Location: In person

Call Center Agents – Freshers Welcome

Explore 283+ Contact center agent in Karachi this May. Find roles across top companies and apply now to boost your career.