sales manager

operations manager

relationship manager

finance manager

office manager

crm manager

Meraki Group

Overview Job Summary : Meraki Developers is seeking a seasoned and proactive CRM Manager to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in Dubai's real estate sector, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like Bitrix or similar CRM systems. This role is pivotal in ensuring a premium customer journey from booking to handover. Responsibilities Team Management & Operations <ul><li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li><li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li><li>Drive productivity through regular performance reviews and coaching sessions.</li></ul> Client Relationship Management <ul><li>Serve as the escalation point for premium clients post-booking.</li><li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li><li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li></ul> Post-Sales Operations <ul><li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li><li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li></ul> Legal Coordination & Documentation <ul><li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li><li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li><li>Address and resolve client legal queries in coordination with the legal department.</li></ul> Collections & Payment Follow-Ups <ul><li>Ensure timely collections as per agreed payment schedules.</li><li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li><li>Prepare regular collection reports and MIS for management visibility.</li></ul> Handover & Possession <ul><li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li><li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li><li>Maintain complete possession documentation and client feedback reports.</li></ul> Qualifications Key Skills & Competencies : <ul><li>Proven leadership and team management skills.</li><li>Strong communication (verbal & written) and client servicing capabilities.</li><li>In-depth knowledge of Dubai real estate post-sales processes, RERA, and DLD compliance.</li><li>Hands-on experience with Bitrix CRM or similar real estate CRM platforms.</li><li>Exceptional organizational, documentation, and follow-up skills.</li><li>Strong analytical mindset with proficiency in reporting tools (Excel, dashboards).</li></ul> Qualifications <ul><li>Bachelor's or Master's degree in Business Administration, Marketing, or related field.</li><li>6-10 years of CRM experience in real estate; Dubai real estate development experience is mandatory.</li><li>Experience in managing collections, legal documentation, and team operations is essential.</li></ul> Preferred Industry Experience <ul><li>Residential or commercial real estate developers in Dubai.</li><li>Exposure to mid-to-high ticket property segments.</li><li>Familiarity with the Dubai Land Department (DLD), RERA processes, and client documentation norms in the UAE.</li></ul>

CRM Manager

GardaWorld

<div>Overview:
The CRM Manager / Digital Leads Specialist is responsible for daily opportunity tracking, consolidating procurement feeds, and ensuring accurate and timely pipeline reporting within Salesforce. This role will serve as the data and process backbone for Business Development, enabling the team to track, report, and act on opportunities with precision.
Key Responsibilities:
<ul><li>Manage and maintain CRM (Salesforce) ensuring data accuracy, integrity, and usability</li>
<li>Consolidate procurement feeds and external tender portals into actionable pipeline opportunities</li>
<li>Generate daily/weekly/monthly pipeline reports and dashboards for leadership review</li>
<li>Support business development teams with opportunity tracking and reporting</li>
<li>Drive CRM adoption across users, providing training and guidance where required</li>
<li>Ensure consistency in pipeline reporting across regions and business units</li>
<li>Partner with IT and vendors to troubleshoot and enhance CRM functionality</li>
</ul>Competencies
<ul><li>Strong analytical and problem-solving skills</li>
<li>High attention to detail with ability to manage large data sets</li>
<li>Excellent communication and collaboration skills in a matrixed environment</li>
<li>Ability to plan, organize, and deliver under pressure</li>
<li>Technical fluency with CRM systems and reporting tools</li>
<li>Proficient in standard business software for document creation, collaboration, and project tracking.</li>
</ul>Qualifications &amp; Experience
<ul><li>Bachelor&rsquo;s degree in Business, Information Systems, or related field</li>
<li>5+ years of experience managing Salesforce</li>
<li>Familiarity with procurement portals and opportunity tracking tools</li>
<li>Advanced Microsoft Excel/Power BI reporting skills</li>
</ul><h2 class="jobSectionHeader">GardaWorld: Make the world a safer place</h2>
GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply. 
Job Segment: Document Management, CRM, Procurement, Information Systems, Business Development, Technology, Operations, Sales</div>

CRM Manager / Digital Leads Specialist

Schazda Properties

Job Title: Photographer &ndash; Videographer Company: Schazda Properties Location: Sheikh Zayed Road, Dubai Employment Type: Full-Time Date Posted: November 27, 2025About UsSchazda Properties is a fast-growing real estate company specializing in premium developments and outstanding client experiences. We are seeking a highly skilled Photographer&ndash;Videographer who can lead the full 360&deg; content creation process and support our digital presence across social media, website, and CRM platforms.Role OverviewThis role is responsible for conceptualizing, capturing, editing, and delivering high-quality visual content that elevates our brand and showcases our properties. The ideal candidate can independently manage the entire production cycle&mdash;photography, videography, aerial shots, editing, and final content delivery&mdash;along with basic CRM and website content updates.Key ResponsibilitiesContent Creation &amp; Production (Full Cycle)<ul><li>Manage the end-to-end content creation process: ideation, shooting, editing, and final delivery.</li><li>Capture high-quality photos and videos of properties, lifestyle content, corporate events, and marketing campaigns.</li><li>Produce diverse visual assets: walkthroughs, promotional videos, reels, testimonials, and social media content.</li><li>Ensure all visuals align with brand guidelines and are optimized for social media, website, property portals, and marketing materials.</li></ul>Photography &amp; Videography Execution<ul><li>Conduct on-site and off-site shoots, including interior, exterior, community, and aerial imagery.</li><li>Execute cinematic videography, stabilizer shots, voiceovers, and narrative-driven edits.</li></ul>Post-Production<ul><li>Edit photos and videos to a professional standard using Adobe Creative Suite or equivalent tools.</li><li>Apply advanced color grading, transitions, sound design, animations, and branding elements.</li><li>Maintain organized media libraries and structured project files.</li></ul>Digital &amp; Content Management<ul><li>Update website property listings, visuals, and media assets.</li><li>Support CRM data organization, content uploads, and property media integrations.</li><li>Coordinate with the marketing team on content calendars, campaigns, and social media needs.</li><li>Ensure fast turnaround times while upholding exceptional quality standards.</li></ul>Qualifications<ul><li>Proven experience as a photographer and videographer; real estate experience is a plus.</li><li>Strong portfolio showcasing both photography and videography work.</li><li>Proficiency with professional cameras, lighting equipment, drones, and stabilizers.</li><li>Advanced editing skills in Adobe Premiere Pro, Lightroom, Photoshop, After Effects, or similar.</li><li>Strong visual storytelling ability with excellent attention to detail.</li><li>Ability to manage multiple projects and deliver content efficiently.</li><li>Familiarity with CRM platforms and website content management.</li><li>Creative, proactive, and able to work both independently and in collaboration.</li></ul>Why Join Us<ul><li>Lead the visual direction of a rapidly expanding real estate brand.</li><li>Work on premium properties and high-impact marketing initiatives.</li><li>Enjoy creative freedom, growth opportunities, and a dynamic work environment.</li><li>Competitive compensation and long-term career prospects.</li></ul>How to ApplySend your CV and portfolio to hr@schazda.com with the subject line: Photographer&ndash;Videographer &ndash; Schazda PropertiesJob Type: Full-time

Photographer/Videographer/CRM Manager

Philip Morris International

<div>At Philip Morris International, we&rsquo;ve chosen to do something incredible. We&rsquo;re totally transforming our business and building our future on Smoke-Free products with the power to improve the lives of a billion adult smokers worldwide.
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.
Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a Smoke-Free future &ndash; a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we&rsquo;d like to hear from you! 
RISE TO THE CHALLENGE
Philip Morris Management Services (Middle East) Ltd (PMMS) is looking for a CRM Executive to join the team. As a CRM Executive, you will be part of the Smoke-Free Products (SFP) teams reporting to the SFP CRM Manager.
CRM Executive role is responsible for marketing automation, setting up coordination with stakeholders and suppliers, tracking and monitoring of campaigns performance and proactive leveraging of enhancement in markets CRM ecosystems. 
YOUR &lsquo;DAY TO DAY'<ul><li>
Manage automated communication development and maintenance processes (from idea to execution &amp; analytics), in close cooperation with cross-functional team.</li><li>
Be able to provide Business stakeholders with consultancy on how to reflect desired business process or customer experience journey in CRM ecosystem.</li></ul><ul><li>
Manage various CRM projects in multicategory and multimarket environment.</li><li>
Actively participate in planning, assess timelines and track project deployment progress.</li><li>
Ensure efficiency of processes cooperating with stakeholders &amp; CRM agencies.</li><li>
Apply CRM expertise while challenging suppliers on proposed automation set up and timelines</li><li>
Track CRM KPIs achievement and propose ideas for communication enhancement:</li><li>
Provide data-driven approach to automated communication enhancement</li><li>
Propose optimization of automated communication platform based on customers&rsquo; reach and engagement and channels (email, SMS, IM) efficiency</li><li>
Propose innovations and exploration tests, track results and summarize further actioning</li></ul>
WHO WE&rsquo;RE LOOKING FOR<ul><li>
University degree in any relevant discipline</li><li>
1+ years of experience in CRM/Digital marketing</li><li>
Strong project management &amp; analytical skills</li><li>
Skills of personalization, segments selection and send out settings is a plus</li><li>
Understanding of Direct-to-Consumer environment (eCom/Retail), Direct Marketing and CRM industry best practices</li><li>
Knowledge of Google Analytics</li><li>
Accuracy and high attention to details</li><li>
Experience prioritizing campaign production in tools such as JIRA</li><li>
Experience in working with Power BI is a plus</li><li>
Experience in Salesforce Marketing Cloud is a plus</li><li>
Arabic language knowledge is a plus</li></ul></div>

CRM Executive

IBMC

Overview At IBMC, we help international companies grow by handling their HR and hiring needs so they can focus on what they do best. Right now, we're assisting one of our clients in the financial services industry to find a Fullstack Digital Marketing Manager. In this role, you'll lead a Growth Marketing team across Performance Ads, CRM, and SEO, driving measurable results and ensuring strategies make maximum impact. Responsibilities <ul><li>Lead, mentor, and manage a team of specialists in Performance Ads, CRM, and SEO, fostering a high-performing, collaborative environment.</li><li>Provide strategic direction, guidance, and constructive feedback to help the team achieve individual and collective goals.</li><li>Develop and execute full-funnel digital marketing strategies across Meta, Google Ads, email marketing, and SEO in alignment with business objectives.</li><li>Oversee media planning, CRM journeys, and SEO content strategy, ensuring strategic integration across channels.</li><li>Direct the Performance Ads team in campaign setup, optimization, and performance tracking, with a focus on ROI, conversions, and CAC.</li><li>Guide the CRM specialist in crafting and optimizing customer journeys, automations, and campaign performance.</li><li>Ensure effective budget management and maximize paid media performance across all platforms.</li><li>Own the digital marketing reporting process, ensuring timely delivery of actionable insights and performance updates.</li><li>Analyze campaign and market data to identify trends, gaps, and growth opportunities.</li><li>Lead the development of creative briefs and collaborate with design and video teams to ensure impactful, on-brand campaign assets.</li><li>Manage project timelines, workflows, and output quality for all digital campaigns.</li><li>Collaborate closely with Web Development, Sales, Media, and PR teams to ensure integrated, cross-functional marketing efforts.</li></ul> Qualifications <ul><li>Minimum 5 years of experience in digital marketing, with at least 2 years in a leadership or managerial role.</li><li>Proven track record in Performance Advertising (Meta, Google Ads), CRM/Email Marketing, and SEO, with hands-on campaign execution and team management.</li><li>Experience working in a fast-paced, high-pressure agency environment, ideally with exposure to clients in financial services, proprietary trading, hedge funds, or fintech.</li><li>Strong analytical mindset with proficiency in tools like Google Analytics, Meta Ads Manager, Klaviyo/Mailchimp, SEMrush, or Ahrefs.</li><li>Solid understanding of customer lifecycle marketing, segmentation, and performance-driven growth strategies.</li><li>Demonstrated ability to lead high-performing teams and manage complex, multi-channel digital campaigns under tight deadlines.</li><li>Excellent communication and cross-functional collaboration skills, able to align with design, development, sales, and media teams.</li><li>Comfortable managing digital marketing budgets and delivering measurable ROI.</li><li>Creative eye and experience working with designers and videographers to deliver compelling digital assets.</li><li>Fluent in English, both written and spoken.</li><li>Willing to work Hybrid in Jakarta / Bali</li></ul> Benefits <ul><li>A competitive salary and benefits package.</li><li>A pivotal role in the growth and success of a dynamic agency.</li><li>A collaborative and supportive work environment where your ideas are valued.</li><li>The chance to work with a diverse range of exciting clients in the financial services industry.</li><li>Opportunities for professional development and career advancement.</li><li>Business travel and opportunity to connect with international market.</li></ul>

Fullstack Digital Marketing Manager

Lootah Holding

We are seeking an experienced and visionary General Manager to lead our IT Entity specializing in Microsoft Dynamics solutions. The ideal candidate will have a proven track record in strategic leadership, business development, and team management within the technology sector. This role requires expertise in ERP and CRM systems, particularly Microsoft Dynamics, combined with strong sales acumen and the ability to drive regional and global expansion.KEY RESPONSIBILITYAs General Manager, you will be responsible for defining and executing the company&rsquo;s strategic direction to ensure alignment with overall business objectives. This includes developing and implementing annual business plans focused on revenue growth, operating income, and profitability.You will lead business development and sales efforts for Microsoft Dynamics, SaaS, Cloud Infrastructure, and Analytics solutions. Your role will involve identifying new market segments, significantly expanding the customer base, and achieving KPIs and budget goals through effective go-to-market strategies.In addition, you will recruit, mentor, and develop a high-performing team while fostering a culture of excellence, accountability, and innovation. Operational responsibilities include overseeing brand development, customer acquisition, and positioning the company in regional and global markets, ensuring timely delivery of projects with the highest quality standards.Finally, you will nurture key accounts and maintain strong customer relationships, ensuring customer satisfaction and retention through exceptional service delivery.Qualifications &amp; Skills- Bachelor&rsquo;s degree in IT, Computer Science, Business Administration, or related field (MBA preferred). - 15+ years of experience in IT leadership roles, with a strong focus on ERP/CRM solutions (Microsoft Dynamics expertise required). - Proven track record in sales, business development, and revenue generation. - Strong understanding of SaaS, Cloud Services, and Analytics. - Excellent leadership, strategic planning, and communication skills. - Ability to build and scale organizations from startup to growth stage.What We Offer- Competitive salary and performance-based incentives. - Opportunity to lead and shape a growing IT organization. - Dynamic and collaborative work environment.Job Type: Full-timePay: AED35,000.00 - AED40,000.00 per month

General Manager

King’s College Hospital London, Dubai

<div>
 
 
 Role Purpose:
 
 
 
 The Manager of Business Applications leads the tactical and operational management of all business-facing digital systems across Finance, SCM, HR, CRM, and patient engagement/contact centre platforms. The role ensures the Business Applications Pod delivers consistent operational performance, structured enhancements, and strong business alignment.
 
 
 
 
 
 Working under the strategic guidance of the Director of Technology, this role transforms strategic objectives into operational pipelines, structured cadences, disciplined execution, and measurable business outcomes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Operational Ownership of Business Systems
 
 
 <ul>
 <li>
 Manage day-to-day operations of ERP, HR systems, supply chain modules, CRM, and omnichannel/contact-centre systems.
 </li>
 <li>
 Oversee daily ticket movements, reconciliations, integration monitoring, workflow exceptions, role/SoD hygiene, and audit compliance.
 </li>
 <li>
 Ensure stability of core business processes such as accounts payable/receivable, procure-to-pay, hire-to-retire, inventory management, customer engagement, and case management.
 </li>
 </ul>
 
 
 2. Delivery Cadence &amp; Execution Framework
 
 
 <ul>
 <li>
 Run weekly and monthly cadences for backlog grooming, sprint planning, UAT cycles, business engagement, and release management.
 </li>
 <li>
 Ensure structured execution of all enhancements, BAU tasks, reconciliations, and fixes.
 </li>
 <li>
 Maintain operational visibility through dashboards, KPIs, and structured reporting to the Director of Technology.
 </li>
 </ul>
 
 
 3. Business Engagement &amp; Requirements Intake
 
 
 <ul>
 <li>
 Maintain strong relationships with Finance, HR, SCM, Marketing, and Contact Centre leadership.
 </li>
 <li>
 Gather detailed requirements, validate them, perform solution impact assessments, and convert them into structured technical/functional designs.
 </li>
 <li>
 Provide clear operational feedback loops to the Director of Technology for strategic decision-making.
 </li>
 </ul>
 
 
 4. Solution Design &amp; Integration
 
 
 <ul>
 <li>
 Lead solution design across modules covering finance, procurement, inventory, HR, CRM, and omnichannel processes.
 </li>
 <li>
 Ensure data consistency and alignment with reporting needs, including segregation-of-duty compliance and audit requirements.
 </li>
 <li>
 Work closely with integration teams to maintain stable API, FBDI/HDL, and event-based data flows.
 </li>
 </ul>
 
 
 5. Vendor Governance
 
 
 <ul>
 <li>
 Govern vendors across ERP, CRM, CX, and business platforms.
 </li>
 <li>
 Manage SLAs, escalations, feature adoption, contract renewals, and licensed capabilities.
 </li>
 <li>
 Validate vendor deliverables and escalate strategic gaps to the Director of Technology.
 </li>
 </ul>
 
 
 6. Team Leadership
 
 
 <ul>
 <li>
 Lead and mentor the Business Applications Pod with clear task allocation, performance tracking, and upskilling plans.
 </li>
 <li>
 Ensure staff maintain proficiency in ERP modules, CRM technologies, and contact-centre platforms.
 </li>
 <li>
 Support the pod to maintain structure, accountability, and delivery discipline.
 </li>
 </ul>
 
 
 7. Reporting, KPIs &amp; Analytics
 
 
 <ul>
 <li>
 Build operational dashboards for business-system performance, adoption, incident SLAs, reconciliations, and backlog insight.
 </li>
 <li>
 Provide structured updates to the Director of Technology and business leadership.
 </li>
 <li>
 Track and mitigate recurring system/process issues.
 </li>
 </ul>
 
 
 8. Compliance, Audit &amp; Data Integrity
 
 
 <ul>
 <li>
 Ensure internal controls, SoD frameworks, financial/audit readiness, and HR confidentiality standards are upheld.
 </li>
 <li>
 Maintain documentation, SOPs, configuration guides, and traceability.
 </li>
 <li>
 Lead DR, patching cycles, and application hardening activities.
 </li>
 </ul>
 
 
 
 
 
 Required Technical &amp; Leadership Skills:
 
 
 <ul>
 <li>
 Strong Oracle hands on functional experience across finance or Technical consulting experience with oracle ERP suite or OAC, ODI and ADW experience.
 </li>
 <li>
 Experience with CRM and omnichannel/contact-centre systems.
 </li>
 <li>
 Knowledge of integrations, APIs, reporting tools (BI, OTBI, analytics platforms).
 </li>
 <li>
 Proven ability to lead operational support teams and manage complex business stakeholders.
 </li>
 <li>
 Strong vendor governance and delivery management skills.
 </li>
 </ul>
</div>

Business Application Manager

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