senior manager, digital marketplace Jobs in New York

senior manager, digital marketplace

associate director of ecommerce merchandising Jobs in New York

associate director of ecommerce merchandising

customer experience program manager Jobs in New York

customer experience program manager

digital marketing operations & project manager Jobs in New York

digital marketing operations & project manager

director of e-commerce

e commerce manager

Friends of the High Line

About Friends of the High Line
<br>The High Line is both a nonprofit organization and a public park on the West Side of Manhattan. We’re devoted to reimagining public spaces to create connected, healthy neighborhoods and cities through our work with communities on and off the High Line. Built on a historic, elevated rail line, the High Line was always intended to be more than a park. You can walk through the gardens, view art, experience a performance, enjoy food or beverage, or connect with friends and neighbors while enjoying a unique perspective of New York City. Nearly 100% of our annual budget comes through donations. The High Line is owned by the City of New York, and we operate under a license agreement with NYC Parks.
<br><br>
Job Description
<br>The High Line seeks an experienced, hands-on E-Commerce Manager to lead day-to-day operations of its new digital retail presence, launching in 2026. This role will oversee all e-commerce activity, including, but not limited to, site content, product uploads, inventory accuracy, order fulfilment, analytics, and platform management. This is a critical position reporting to the newly appointed Senior Director of Retail and Merchandising.
<br><br>
<b>Responsibilities :</b><br>
E-Commerce Operations
<br><ul>
<li>Manage daily e-commerce operations across product listings, pricing, stock levels, and content accuracy.</li>
<li>Ensure smooth functionality of the Shopify platform, including plug-ins, apps, and integrations.</li>
<li>Act as point of contact with technical and fulfilment vendors.</li>
<li>Oversee the day-to-day maintenance and updating of product photography, merchandising layout, and content.</li>
</ul>
Fulfilment & Customer Experience
<br><ul>
<li>Oversee order fulfillment workflows, returns/exchanges, and customer service resolution processes.</li>
<li>Monitor and improve customer satisfaction metrics.</li>
<li>Liaise with the warehouse/fulfilment partner to manage shipping SLAs, inventory accuracy, and seasonal peak planning.</li>
</ul>
Inventory & Reporting
<br><ul>
<li>Collaborate with the retail team to manage online inventory accuracy and replenishment.</li>
<li>Track inventory movement and digital sales trends to inform reordering and sell-through strategy.</li>
<li>Provide weekly and monthly performance dashboards, analysing key KPIs including conversion, bounce rate, average order value (AOV), and revenue.</li>
</ul>
Merchandising & Campaign Support
<br><ul>
<li>Implement online merchandising strategies in line with seasonal campaigns and institutional storytelling.</li>
<li>Support the launch of new products and exclusive online collections in collaboration with the Senior Director of Retail and Merchandising and the Marketing team.</li>
<li>Coordinate promotional activity such as free shipping, discount codes, bundles, and timed drops.</li>
</ul>
Digital Marketing & Promotion
<br><ul>
<li>Develop and execute digital marketing strategies to drive engagement for the e-commerce platform, including email marketing campaigns and digital advertising initiatives for retail products.</li>
<li>Collaborate with the marketing team to ensure retail marketing aligns with overall brand voice and institutional campaigns.</li>
<li>Analyze digital marketing performance and optimize campaigns to maximize traffic and conversions.</li>
<li>Manage platform optimization for product pages and listings to enhance organic search visibility.</li>
</ul>
Team Leadership & Management
<br><ul>
<li>Supervise and schedule a small team of part-time e-commerce fulfilment support staff.</li>
<li>Provide day-to-day oversight, coaching, and quality control to ensure timely fulfillment and excellent customer service.</li>
<li>Train new team members on e-commerce systems, workflows, and customer support tools.</li>
<li>Support the development of a positive, collaborative, and high-performance retail culture.</li>
</ul>
Process Development
<br><ul>
<li>Build comprehensive, scalable workflows and standard operating procedures (SOPs) for all e-commerce operations that can grow with the business.</li>
<li>Develop training materials and documentation for team members and cross-functional partners to facilitate the execution of established processes.</li>
<li>Continuously evaluate and improve operational efficiency.</li>
</ul>
Cross-Functional Collaboration
<br><ul>
<li>Work closely with the High Line’s marketing, finance, and visitor experience teams to align digital retail with brand voice, mission, and fiscal targets.</li>
<li>Support campaign planning and email marketing initiatives to drive traffic and conversion.</li>
</ul>
<b>Requirements:</b><br>
<b>Qualifications:</b><br>
<ul>
<li>Minimum 3–5 years of experience in e-commerce, ideally in a mission-driven or cultural retail environment.</li>
<li>Proficient in Shopify (or equivalent), Excel, Google Analytics, and fulfillment management tools.</li>
<li>Strong knowledge and hands-on experience in retail/digital marketing, including email campaigns, social media advertising, SEO, and conversion optimization.</li>
<li>Strong understanding of e-commerce metrics, product data, and customer behaviour analytics.</li>
<li>Experience managing vendor relationships (technical, fulfilment, customer service).</li>
<li>Proven experience building processes, workflows, and standard operating procedures in a startup or fast-growth environment.</li>
<li>Excellent organizational and problem-solving skills; detail-oriented with strong follow-through.</li>
<li>Passion for retail that reflects cultural storytelling, design integrity, and sustainability value</li>
</ul>
This is a Full-Time, exempt position. The annual salary for this position is $70,000.
<br>The location for the role remains hybrid, with a requirement to physically report to the office a minimum of 3 days per week (located in Manhattan's Meatpacking District in New York City).
<br><br>
<b>Benefits:</b><br>
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Paid primary and secondary caregiver leave</li>
<li>20 Vacation days, 7 sick days, and 10 paid holidays with floating holidays & Winter Fridays, Discounts Citi Bike Membership</li>
<li>Discounts with vendors at the High Line & around the Meatpacking neighborhood</li>
<li>Free entrance to the Whitney Museum</li>
<li>Supplemental short-term disability insurance and paid life insurance</li>
<li>Commuter benefits</li>
<li>Flexible Spending Accounts</li>
<li>Contribution in a 403(b) retirement plan</li>
<li>Employee Assistance Program</li>
<li>Growth & Development</li>
</ul>
<b>EEO Statement:</b><br>
The High Line is guided by a series of values through which we make decisions, including hiring. These values include proactively creating access points for all people, regardless of age, sex, color, creed, race, income, country of origin, religion, sexual orientation, or gender identity.
<br><br>
As part of our commitment to living up to these values and advancing equity within our organization and through our work, we are committed to an equitable hiring process. Hence, we strongly encourage applications from people with a broad range of lived experiences. This description shall not be construed as a contract of any sort for a specific period of employment.
<br><br>
If you have a disability and need help with the application process:
<br><ul>
<li>Email peopleandculture@thehighline.org to request accommodations (like alternative formats, extra time, etc.)</li>
</ul>
<b>Important clarification:</b><br>
<ul>
<li>This email is ONLY for requesting disability accommodations</li>
<li>Resumes sent to this email won't receive special treatment in the selection process</li>
<li>The only special consideration will be providing the specific accommodation you need to complete the application fairly</li>
</ul>


E-Commerce Manager

Winky Lux

<div><p><b>Job Title: </b>Director of E-Commerce<br>
<b>Classification:</b> Exempt<br>
<b>Reports to: </b>VP of Marketing<br>
<b>Company: </b>Winky Lux<br>
<b>Location: </b>Remote (Preference for candidates based in the NYC area)</p><p><b><br>
Summary</b></p><p>
Reporting to the VP of Marketing &amp; Digital, the Director of E-Commerce will lead the strategy, growth, and optimization of our digital business across all channels, including our brand site and Amazon. This role is highly cross-functional, collaborating closely with Marketing, Creative, Product Development, Finance, and Operations to deliver a seamless, revenue-driving online experience while building a strong foundation for future growth.</p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Define and own the long-term strategy, execution, and results for Winky Lux's DTC business.
<ul><li>Drive profitable sales growth while ensuring a customer-first site experience.</li><li>
Oversee day-to-day e-commerce operations, site enhancements,updates and partnerships with digital agencies.</li><li>
Monitor and analyze site performance and share-outs, while delivering actionable insights on conversion, AOV, bounce rate, new customer acquisition, and more.</li><li>
Collaborate with Product Development and Marketing to optimize the online assortment and merchandising strategy.</li><li>
Oversee site content, SEO, CRO, and technical optimization of WinkyLux.com.</li><li><b>
Share consumer insights from digital interactions to guide brand strategy and innovation.</b></li><li>
Liaison with Agency Partner to ensure digital brand marketing, including Paid Social, is driving DTC results. Partner with Creative &amp; Marketing to launch products and deliver engaging, conversion-driven content.</li></ul></li><li>
Manage and lead the <b>CRM function in conjunction with Agency Partner</b>, lifecycle and performance marketing, including email, SMS, digital paid, acquisition, and retention.</li><li>
Optimize and manage the <b>Affiliate</b> program on Impact while driving growth and revenue achievement and profitability.</li><li>
Manage the <b>Amazon</b> channel strategy in partnership with<b> Agency Partner</b> to ensure KPIs are met, creative and SEO optimization is executed while meeting sales goals and growing the business<br>
</li></ul><br>
<p><b>Qualifications</b></p><ul><li>
7-10 years of experience in e-commerce and/or digital leadership roles.</li><li>
Strong financial acumen and track record of driving site performance and delivering results in sales, conversion, and acquisition.</li><li>
Advanced expertise with Shopify Plus, Impact, Klayvio and related apps.</li><li>
Proven ability to develop and execute strategic initiatives while managing day-to-day operations.</li><li>
Excellent cross-functional leadership and collaboration skills.</li></ul></div>

Director of E-Commerce

Condé Nast

<div>Cond&eacute; Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company&rsquo;s portfolio includes many of the world&rsquo;s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Cond&eacute; Nast Traveler/Traveller, Allure, AD, Bon App&eacute;tit and Wired, among others.<div></div><div>
Job Description</div><div></div><div>
Location:</div>
New York, NY<div></div><div>
Senior Commerce Director, Glamour</div><div></div><div><br>
The Commerce Director, Glamour is a key managerial role in the Consumer Marketing organization, reporting to the VP of Commerce. The Commerce Director will be responsible for developing the overarching commerce strategy for Glamour,style, beauty, wellness and lifestyle to meet our ambitious growth targets. The role will lead a dedicated team of writers, editors, and producers, with an extensive cross-functional network including editorial, product marketing, and data analytics to deliver against revenue and profit objectives.</div><div></div><div><br>
Primary Responsibilities</div><ul><li><div>
Business owner for Commerce Revenue across the Glamour vertical</div></li><li><div>
Devise and execute long-range planning for the Glamour and deliver growth strategies for the next five years, execute these strategies, and monitor progress.</div></li><li><div>
Continue to evaluate how our current strategies align with evolving market conditions. Benchmark our brands vs competitors and other proxy brands in the market</div></li><li><div>
Work closely with commercial teams (cross functional) to identify broader strategic partnership opportunities to improve revenue per page and support commercial sales pitches that can optimize commerce.</div></li><li><div>
Propose new ideas to scale our data, analytics, and product functions to optimize commerce revenue for Glamour brands.</div></li><li><div>
Problem Solving &amp; Insights: Synthesizes broad findings into insights that inform content strategy and monetization on complex issues, leveraging executive presence to influence decisions and proactively driving solutions to high-impact strategies</div></li><li><div>
Direct Revenue Strategy: Build and execute strategy to drive audience directly to shop <div>Glamour.com</div> by building a compelling value proposition for shopping and repeat audience monetization.</div></li><li><div>
Managing responsibilities: Bring out the best in their people to achieve their team and organization priorities. As a manager, focus on change management and actions reflect on Conde Nast values.</div></li><li><div>
Develop a commerce proposition that is differentiated within the market, and adds value for the reader, our partners, and the Glamour brand itself</div></li><li><div>
Identify the long-term strategic direction for Glamour brands. Communicate this vision and develop business plans. Deliver growth targets through the implementation of long-term strategic plans, as well as reacting to tactical opportunities and trade performance</div></li><li><div>
Evaluate and recommend e-commerce investments and initiatives and lead the development of business cases and marketing plans</div></li><li><div>
Partner with Data Insights, Product, and Editorial leadership to identify and implement action plans against headwinds and growth opportunities.</div></li><li><div>
Rebuild the merchandise assortment strategy across the shopping channel to support editorial messages and key commercial metrics.</div></li><li><div>
Review category strategy for this division to ensure current trends are capitalized. Build and implement merchandising tools to optimize category mix, brand portfolio, and pricing architecture</div></li><li><div>
Collaborate to maximize all go-to-market Commerce activity including newsletter, social media, paid campaigns, and events</div></li><li><div>
Demonstrate a nuanced and deep understanding of the product recommendation ecosystem in Search, Social, Newsletter, and Video</div></li><li><div>
Develop a deep understanding of the target audience and define best practices to reach and engage with them</div></li><li><div>
Total ownership, accountability, management and oversight of editorial content production, editorial strategies, product testing, and overall editorial voice, tone, quality of the performance marketing content on Glamour</div></li><li><div>
 Strategize, plan, and ensure timely execution of weekly, seasonal, and tentpole content calendar that leverages SEO opportunities and business insights</div></li><li><div>
Synthesize purchasing data, consumer trends, and competitive analysis to make informed, strategic editorial decisions that drive key Commerce KPIs and revenue growth. Collect and analyze audience analytics to make data-informed content decisions.</div></li><li><div>
Works closely and collaboratively with editorial, advertising, engineering, video, and design teams and pushing forward commerce initiatives to top priority. Ability to size business opportunities and clearly articulate impact to teams</div></li><li><div>
Identify new opportunities for category growth and assign grow categories to meet revenue goals</div></li><li><div>
Leads and plans requirements for technical projects for improvements to customer experience, new e-commerce features, and offerings</div></li><li><div>
Profit management including revenue and personnel costs</div></li><li><div>
Mentor, educate, and develop staff.</div></li><li><div>
Recommend effective processes and procedures to improve workflow and results.</div></li><li><div>
Other duties as assigned</div></li></ul><div></div><div><br>
Skills &amp; Qualifications</div><ul><li><div>
Best in class execution from ideation to completion&rdquo; with &ldquo;Deep understanding of the Glamour and style, beauty wellness, including Editorial, Brands, and Retail</div></li><li><div>
10+ years' experience in the e-commerce or direct-to-consumer space, preferably in fashion apparel category or multibrand retailer required</div></li><li><div>
Merchandising experience preferred.</div></li><li><div>
Strong understanding of CRM preferred.</div></li><li><div>
Source and onboard both established and emerging high-demand merchants and build strong relationships to continue to grow partnership</div></li><li><div>
Proven vendor and partner relationship management with a commercial viewpoint</div></li><li><div>
Strong experience in ecommerce including ability to propose product improvement opportunities, manage a site audit required.</div></li><li><div>
Experience optimizing an e-commerce business is required</div></li><li><div>
Team management and 5 years of leadership experience is required</div></li><li><div>
Comfortable with revenue forecasting and planning</div></li><li><div>
Experience communicating with and presenting to senior executives, and translating company priorities into actionable goals for teams.</div></li><li><div>
Demonstrated history of fostering and sustaining a diverse and inclusive team; expertise in mentorship and team leadership.</div></li><li><div>
Strong organizational skills with excellent attention to detail and the ability to juggle multiple priorities.</div></li><li><div>
Knowledge of best-in-class SEO best practices</div></li><li><div>
Ability to size business opportunities and leverage data to influence everyday priorities to meet revenue goals</div></li><li><div>
Experience working in Google Sheets required</div></li></ul><div></div><div>
The expected base salary range for this position is from $150,000-$165,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.</div><div></div><div>
In addition to salary and a generous employee benefits package, successful candidates may also be eligible to receive discretionary bonus compensation.</div><div></div><div>
What happens next?</div><div>
If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.</div><div></div><div><i>
Cond&eacute; Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.</i></div></div>

Senior Commerce Director, Glamour

Faherty Brand

<div>
 <strong>
  Is this job for you?
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented E-commerce Operations Associate to serve as the operational backbone of our digital commerce platform. This role is critical to maintaining seamless day-to-day operations, ensuring data integrity, and supporting scalable growth through systematic execution. The ideal candidate will be laser-focused on details, process-driven, and experienced with Shopify operations.
 <br/>
 <br/>
 <strong>
  What you&rsquo;ll do:
  <br/>
  <br/>
 </strong>
 <strong>
  Product Data Management and Catalog Integrity
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute bulk product data updates, imports, and maintenance within Shopify ensuring accuracy across SKUs, pricing, inventory levels, and product attributes
  </li>
  <li>
   Maintain product catalog integrity through systematic auditing of descriptions, images, tags, collections, and metafields
  </li>
  <li>
   Own uploading of product copy and imagery assets for all new product launches
  </li>
  <li>
   Manage product tagging and metadata for comprehensive product organization
  </li>
  <li>
   Manage E-Swatch editing for all products to ensure accurate color representation
  </li>
  <li>
   Execute product activations (go-lives) and deactivations based on merchandising and planning requirements
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Site Operations and Cross-Functional Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as primary Site Operations contact, fielding all requests from cross-functional partners related to Product Detail Pages (PDPs) including naming, pricing, copy, and imagery
  </li>
  <li>
   Coordinate PDP carousel image ordering for optimal product presentation
  </li>
  <li>
   Quality assurance of site experience and newly launched product pages
  </li>
  <li>
   Manage pre-order inventory processes and coordination
  </li>
  <li>
   Provide marketing support regarding inventory levels and on-site product availability
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Promotional Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute promotional campaigns by setting up discount codes, managing product visibility, and coordinating collection updates
  </li>
  <li>
   Manage markdown processes for both online and store channels through Shopify and NetSuite systems
  </li>
  <li>
   Oversee Final Sale status management and conduct audits for all items 50% off or more
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process Management and Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Document and refine operational processes to reduce errors and improve efficiency across product management workflows
  </li>
  <li>
   Track and report Product Go-Live status in PDP Tracker system to generate weekly site season status reporting
  </li>
  <li>
   Manage due dates and completion tracking for Mens, Womens, and Non-Apparel PDP trackers cross-functionally
  </li>
  <li>
   Collaborate with merchandising and marketing teams to implement product categorization
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Business Impact
 <br/>
 <br/>
 <ul>
  <li>
   Reduces operational errors and customer complaints through meticulous attention to product data accuracy and consistency
  </li>
  <li>
   Enables faster time-to-market for new products and promotions through streamlined processes and bulk operation capabilities
  </li>
  <li>
   Supports revenue growth by maintaining clean, searchable product catalogs that improve customer experience and conversion rates
  </li>
  <li>
   Drives operational efficiency through process documentation and systematic workflow improvements
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What you&rsquo;ll have:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of e-commerce operations experience
  </li>
  <li>
   Experience with apparel/fashion retail strongly preferred
  </li>
  <li>
   Proven track record of managing product catalogs and inventory systems
  </li>
  <li>
   Experience with promotional campaign execution and markdown processes
  </li>
  <li>
   Shopify experience required - demonstrated proficiency with Shopify admin, bulk operations, and product management
  </li>
  <li>
   Strong proficiency in Excel/Google Sheets for data manipulation and reporting
  </li>
  <li>
   Experience with e-commerce platforms and inventory management systems
  </li>
  <li>
   Familiarity with NetSuite or similar ERP systems preferred
  </li>
  <li>
   Exceptional attention to detail - ability to maintain accuracy across thousands of SKUs and data points
  </li>
  <li>
   Process-oriented mindset - strong adherence to SOPs and systematic approaches to work
  </li>
  <li>
   Data management expertise - comfortable working with large datasets and performing bulk operations
  </li>
  <li>
   Quality assurance focus - systematic approach to reviewing and validating work
  </li>
  <li>
   Cross-functional collaboration - ability to work effectively with merchandising, marketing, and planning teams
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  We aim to pay competitively for our size and industry. The base salary range for this position is
 </em>
 <em>
  <strong>
   $70,000 - $80000
  </strong>
  USD, but we will consider location, skill level and experience to determine the final offer.
  <br/>
  <br/>
 </em>
 <strong>
  Why us you ask!
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health benefits
  </li>
  <li>
   401(K) Plan with company match
  </li>
  <li>
   Incentives Program
  </li>
  <li>
   Commuter Options/Benefits
  </li>
  <li>
   Generous employee discount
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 If you are a California resident, please review the additional privacy disclosures available in our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA") in our Notice to California Residents.
 <br/>
 <br/>
 <strong>
  A bit about us:
  <br/>
  <br/>
 </strong>
 Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.
 <br/>
 <br/>
 We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.
 <br/>
 <br/>
 We recognize the impact the fashion industry has on the world, and we&rsquo;re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we&rsquo;re committed to supporting people and organizations doing work that we believe in.
 <br/>
 <br/>
 Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.
 <br/>
 <br/>
 We welcome everyone &mdash; and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively &mdash; and to reflect those values in our work. Employees should embody the five core values of the Faherty team:
 <br/>
 <br/>
 <ul>
  <li>
   Always Innovate, constantly seeking creative ways to improve and drive forward.
  </li>
  <li>
   Bring Day One passion, energy, and grit to every challenge, iterating relentlessly to exceed expectations.
  </li>
  <li>
   Move forward as one with a shared purpose, All Together, fostering inclusivity and collaboration across teams.
  </li>
  <li>
   Harness the Power of Positivity, even when things get tough we&rsquo;re leading with optimism and resilience in every interaction with our team, customers, and communities.
  </li>
  <li>
   Deliver with a Timeless focus, ensuring quality and long-term impact in all efforts.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Remain compassionate. Stay focused. Seek joy. Let&rsquo;s make the world a better place!
</div>


E-commerce Operations Associate

JetBlue

<div>
 <strong>
  Position Summary:
  <br/>
  <br/>
 </strong>
 The Analyst Content Performance and Optimization plays a vital role in measuring, analyzing, and optimizing the performance of JetBlue&rsquo;s e-commerce content and merchandising experiences. This includes tracking a wide range of e-commerce KPIs such as conversion rate, traffic optimization, upsell and cross-sell performance, referral traffic sources, average order value (AOV), and basket size. This role is central to helping the team identify what content works, what needs improvement, and how users interact with JetBlue.com and app content.
 <br/>
 <br/>
 The Analyst reports to the Manager E-Commerce Marketing and is responsible for dashboards, content reporting, behavioral analysis, and testing insights. They collaborate closely with Product, Digital, Loyalty, CRO, and Analytics to translate data into insights that improve content and UX strategy. The ideal candidate brings an analytical mindset, strong curiosity about user behavior, and a passion for performance storytelling. They thrive in a fast-paced, collaborative environment and embody the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
 <br/>
 <br/>
 <strong>
  Essential Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track and analyze key e-commerce performance metrics including conversion rate, AOV, basket size, upsell/cross-sell effectiveness, and referral traffic sources across customer segments, geographies, loyalty tiers, and device types
  </li>
  <li>
   Build and maintain dashboards that monitor engagement, traffic sources, content funnel metrics, and merchandising ROI
  </li>
  <li>
   Deliver pre- and post-launch performance analysis for content changes, promotions, SEO, and merchandising updates
  </li>
  <li>
   Own tagging requirements and partner with analytics, media, and engineering teams to implement and QA pixels, tagging logic, and tracking scripts for accurate content performance and attribution
  </li>
  <li>
   Conduct user behavior analysis using GA4, FullStory, and other analytics tools to uncover engagement bottlenecks, drop-off points, and optimization opportunities
  </li>
  <li>
   Translate raw data into insights and narratives that guide UX design, content priorities, and test roadmaps
  </li>
  <li>
   Support A/B and multivariate testing efforts by designing measurement frameworks and defining success metrics for content-specific hypotheses
  </li>
  <li>
   Develop scalable content tagging logic and help document metadata structures for use across CMS and analytics tools
  </li>
  <li>
   Regularly benchmark performance against key competitors and track how merchandising and content strategies compare
  </li>
  <li>
   Stay up to date on industry trends in content measurement, attribution, and testing &mdash; and evaluate new tools that can provide deeper visibility into JetBlue.com and mobile app experiences
  </li>
  <li>
   Explore the role of AI in content performance optimization and help pilot AI-based measurement or forecasting tools
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience and Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, Communications, Merchandising, or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
  </li>
  <li>
   One (1) year in digital analytics, e-commerce performance, or content optimization roles
  </li>
  <li>
   Demonstrated experience with web analytics platforms including GA4, and strong proficiency with Tableau/Looker, SQL, and Excel/Sheets
  </li>
  <li>
   Proven ability to define and track e-commerce performance metrics (conversion rate, AOV, basket size, bounce rate, referral traffic, engagement)
  </li>
  <li>
   Experience conducting behavioral analysis with tools like FullStory or similar
  </li>
  <li>
   Strong understanding of tagging and pixel management (GTM, UTM parameters, event tracking, QA processes)
  </li>
  <li>
   Working knowledge of data attribution models, content funnel stages, and how to apply them to web content and e-commerce performance
  </li>
  <li>
   Excellent communication skills with the ability to translate complex data into clear, actionable insights for marketing, product, and executive audiences
  </li>
  <li>
   Attention to detail and high standards for data accuracy, hygiene, and storytelling
  </li>
  <li>
   Experience conducting segmentation analysis across customer types, regions, devices, and loyalty statuses
  </li>
  <li>
   Strong team player with the ability to take initiative and work well independently
  </li>
  <li>
   Effective written, verbal and presentation skills
  </li>
  <li>
   Able to work flexible hours and be available for an emergency response on short notice
  </li>
  <li>
   Available for occasional overnight travel (10%)
  </li>
  <li>
   Must pass a pre-employment drug test
  </li>
  <li>
   Must be legally eligible to work in the country in which the position is located
  </li>
  <li>
   Authorization to work in the US is required. This position is not eligible for visa sponsorship
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Experience and Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Three (3) years in a content or web performance analytics role supporting e-commerce, UX, or growth teams
  </li>
  <li>
   Experience with personalization and dynamic content testing environments
  </li>
  <li>
   Familiarity with CRO and how content changes affect experimentation
  </li>
  <li>
   Exposure to SEO and content metadata analytics and how they influence organic visibility and engagement
  </li>
  <li>
   Experience piloting or integrating AI-based analytics, forecasting, or behavioral clustering tools
  </li>
  <li>
   Familiarity with CMS tagging structures, metadata governance, or product content frameworks
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Crewmember Expectations:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Regular attendance and punctuality
  </li>
  <li>
   Potential need to work flexible hours and be available to respond on short-notice
  </li>
  <li>
   Able to maintain a professional appearance
  </li>
  <li>
   When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  </li>
  <li>
   Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  </li>
  <li>
   Promote JetBlue&rsquo;s #1 value of safety as a Safety Ambassador, supporting JetBlue&rsquo;s Safety Management System (SMS) components, Safety Policy and behavioral standards
  </li>
  <li>
   Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue&rsquo;s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  </li>
  <li>
   The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Equipment:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Computer and other office equipment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Traditional office environment
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Effort:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The base pay range for this position is between $64,350.00 and $89,600.00 per year. Base pay is one component of JetBlue&rsquo;s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more
  </li>
 </ul>
</div>


Analyst Content Perf & Optimization

Sollis Health

<div>
 <p>
  <span>
   Sollis Health is hiring for a strategic
  </span>
  <strong>
   <span>
    Senior Manager of Web &amp; SEO
   </span>
  </strong>
  <span>
   to own and optimize our website experience, drive organic growth, and build a robust CRO roadmap. In this highly cross-functional role, you&rsquo;ll collaborate with the broader Marketing, Revenue and Product team to enhance user journeys, boost performance across our e-commerce and lead flow, and stay ahead of evolving trends in SEO &mdash;including the growing influence of AI in the user&rsquo;s search behavior.
  </span>
 </p>
 <p>
  <strong>
   <span>
    Responsibilities:
   </span>
  </strong>
  <span>
   &nbsp;
  </span>
 </p>
 <ul>
  <li>
   <span>
    Lead the end-to-end strategy, management, and optimization of the company website.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Oversee daily web operations, ensuring site speed, UX, and accessibility meet best practices.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Manage and iterate on the e-commerce and conversion flow to reduce friction and maximize member acquisition.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Develop and own a data-driven CRO roadmap aligned to business KPIs, execute A/B and multivariate testing programs to improve engagement and UX.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Analyze user behavior and funnel performance using web analytics tools such as GA4, including building dashboards that deliver meaningful insights.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Lead website redesigns, migrations, and optimizations with UX, design, and development teams.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Continuously test and evolve website pages, CTAs, navigation, and content layout.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Create and manage accurate event tracking via Google Tag Manager and other platforms.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Regularly report on website and organic performance to stakeholders. Provide monthly and quarterly reports with actionable insights.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Lead and execute comprehensive SEO strategies across technical, on-page, and off-page domains.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Conduct technical audits and partner with Engineering to ensure best practices.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Own internal linking strategies and manage backlink profile growth.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Guide the Content team on SEO-informed content development and optimization.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Stay informed on evolving AI-driven search technologies and adapt SEO strategies accordingly.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Collaborate cross functionally to launch initiatives that drive growth.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Serve as a thought partner on content performance, UX, and overall site experience.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Perform related duties as requested.&nbsp;
   </span>
   <span>
    &nbsp;
   </span>
  </li>
 </ul>
 <p>
  <strong>
   <span>
    Experience
   </span>
  </strong>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <span>
   We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:
  </span>
  <span>
   &nbsp;
  </span>
 </p>
 <ul>
  <li>
   <span>
    6+ years of experience in website management, SEO, and CRO, ideally in a fast-paced or growth-oriented environment.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Deep understanding of web platforms, CMSs (e.g., Webflow, WordPress, Directus or custom CMS), and technical SEO.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Proven experience with Google Analytics 4, Google Tag Manager, A/B testing platforms (e.g., Optimizely, VWO), and SEO tools (e.g., SEMrush, Ahrefs, Screaming Frog).
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Conduct regular site audits, keyword research, and competitive analysis.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Prior experience in the healthcare, healthtech, or wellness industry a strong plus.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Experience in DTC digital environments is a must, B2B is a plus.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Experience creating CRO testing roadmaps and directly impacting pipeline or revenue goals.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Familiarity with modern e-commerce and lead-gen flow design and optimization principles.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Strategic thinker with a strong grasp of how AI and LLMs are impacting search behavior.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Strong project management skills and ability to collaborate cross-functionally.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Excellent communication and reporting skills.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Working knowledge of HTML/CSS, structured data, and website architecture.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Understanding of accessibility and compliance standards (e.g., ADA, HIPAA).
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Stay current with algorithm updates, industry trends, and best practices.
   </span>
   <span>
    &nbsp;
   </span>
  </li>
 </ul>
 <p>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <strong>
   <span>
    Comp &amp; Benefits:
   </span>
  </strong>
  <span>
  </span>
  <span>
   &nbsp;
  </span>
 </p>
 <p>
  <span>
   Range: $110,000 -$130,000 + Bonus&nbsp; + Equity&nbsp;&nbsp;
  </span>
 </p>
 <p>
  <span>
   This is the range of pay for New York City &amp; California candidates only.&nbsp; Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
  </span>
 </p>
 <p>
  <span>
   Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:
  </span>
  <span>
   &nbsp;
  </span>
 </p>
 <ul>
  <li>
   <span>
    Excellent benefits, including healthcare, dental, vision
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    401K with 3% match
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Unlimited PTO and Generous Sick Time
   </span>
  </li>
  <li>
   <span>
    12 Observed holidays
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Free Sollis Health membership for you and your eligible family members
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Employee stock options offering&nbsp;
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Annual professional development allocations&nbsp;&nbsp;
   </span>
   <span>
    &nbsp;
   </span>
  </li>
  <li>
   <span>
    Modern, elegant, and high-end work environment
   </span>
   &nbsp;
  </li>
 </ul>
 <p>
  <strong>
   About Sollis Health
  </strong>
 </p>
 <p>
  Sollis Health is the first and only medical membership that&rsquo;s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.&nbsp;
 </p>
 <p>
  Our members never wonder if it&rsquo;s a &ldquo;real&rdquo; emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that&rsquo;s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues&mdash;big or small&mdash;with expert concierge care anytime, anywhere.&nbsp;
  <em>
   &nbsp;
  </em>
 </p>
</div>


Website & SEO Senior Manager

Charlotte Tilbury Beauty

<div>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 Charlotte Tilbury is seeking an experienced Senior Manager, Digital Marketplaces to join their team in NYC. The ideal candidate is a hands on expert who is results-driven with analytical capabilities to drive growth of our premium beauty store.
 <br/>
 <br/>
 <strong>
  Job Duties Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage all marketplace related operations including inventory planning, listing and catalog management, brand store updates, PDP optimization, account health and other relevant business operations
  </li>
  <li>
   Manage cross-functional communication between marketplace and internal teams and lead recurring calls as the main account owner
  </li>
  <li>
   Develop and execute short- and long-term strategies to accelerate marketplace growth while maintaining brand equity and profitability
  </li>
  <li>
   Develop assortment, promotions, and pricing strategies
  </li>
  <li>
   Drive forecasting needs, revenue planning, and sell in/sell through analysis
  </li>
  <li>
   Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders
  </li>
  <li>
   Monitor and improve online retailer-specific KPIs, including but not limited to, NetPPM, ASP, buyability, conversion rate, in-stock %, chargebacks, Share of Voice, and content compliance
  </li>
  <li>
   Analyze category and competitive insights through data analytics tools and identify growth opportunities for Charlotte Tilbury on Digital Marketplace
  </li>
  <li>
   Partner with internal marketing and creative teams to support online retailer merchandising and marketing campaigns
  </li>
  <li>
   Monitor and report infringements in Brand Registry
  </li>
  <li>
   Implement testing strategies (A/B testing) to improve conversion rates and customer retention
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6+ years of experience with digital marketplaces, preferably 1P/Premium Beauty
  </li>
  <li>
   Deep technical understanding of vendor services, including digital merchandising, SEO and conversion optimization
  </li>
  <li>
   Strong analytical skills with experience using data to drive business decisions
  </li>
  <li>
   Excellent communication and negotiation skills, with the ability to build relationships across internal and external stakeholders
  </li>
  <li>
   Experience managing cross-functional teams and leading strategic initiatives
  </li>
  <li>
   Strong attention to detail, ability to manage multiple projects
  </li>
  <li>
   Proficiency with forecasting, inventory management, data analytics, P&amp;L development, budget management, merchandising, and digital marketing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  Base Salary Range
 </strong>
 $120,000-140,000**
 <br/>
 <br/>
 <strong>
  Company Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Generous staff discount to use on all products
  </li>
  <li>
   Access to Tilbury Treats - our very own rewards platform allowing you to save money and gain &lsquo;money can't buy' discounts on anything from gym memberships to cinema tickets
  </li>
  <li>
   Medical, dental, and vision benefits
  </li>
  <li>
   Commuter Benefits (Pre-tax)
  </li>
  <li>
   Flex Spending Account (FSA)
  </li>
  <li>
   Employee Assistance Program (EAP)
  </li>
  <li>
   401(k) with Company match
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Birthday PTO
  </li>
  <li>
   Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
  <br/>
  <br/>
 </em>
 <em>
  If you want to learn more about life at Charlotte Tilbury Beauty please follow our
 </em>
 <em>
  LinkedIn page!
 </em>
</div>


Senior Manager, Digital Marketplace

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