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customer success specialist Jobs in Islamabad

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Midas Online

Job TitleAds Specialist / Performance Marketing SpecialistJob DescriptionMidas Online is hiring a skilled and results-driven Ads Specialist / Performance Marketing Specialist to manage, optimize, and scale paid advertising campaigns for our clients.This role is ideal for someone who understands digital advertising, can analyze campaign performance, and knows how to generate leads, sales, and measurable results through paid platforms.You will be responsible for planning, launching, monitoring, and optimizing ad campaigns across platforms such as Meta Ads, Google Ads, TikTok Ads, and other digital advertising channels.Key Responsibilities<ul><li>Plan, create, and manage paid advertising campaigns.</li><li>Run campaigns on Meta Ads, Google Ads, TikTok Ads, and other relevant platforms.</li><li>Conduct audience research and competitor analysis.</li><li>Set up campaign structures, targeting, budgets, creatives, and tracking.</li><li>Monitor campaign performance daily and optimize for better results.</li><li>Improve key metrics such as CPL, CPC, CTR, ROAS, conversions, and lead quality.</li><li>Create performance reports for internal team and clients.</li><li>Coordinate with designers, content writers, and account managers for ad creatives and campaign requirements.</li><li>Test different audiences, creatives, copies, placements, and strategies.</li><li>Ensure campaigns follow client objectives, brand guidelines, and platform policies.</li></ul>Services / Campaigns You Will Handle<ul><li>Lead generation campaigns</li><li>Sales and conversion campaigns</li><li>Brand awareness campaigns</li><li>Traffic campaigns</li><li>Retargeting campaigns</li><li>E-commerce ads</li><li>Local business ads</li><li>International client campaigns</li></ul>Requirements<ul><li>Prior experience in paid ads / performance marketing.</li><li>Strong knowledge of Meta Ads Manager.</li><li>Good understanding of Google Ads.</li><li>Experience with TikTok Ads is a plus.</li><li>Ability to analyze campaign data and make performance-based decisions.</li><li>Understanding of pixels, conversion tracking, events, retargeting, and analytics.</li><li>Good communication and reporting skills.</li><li>Basic understanding of digital marketing funnels.</li><li>Ability to manage multiple client campaigns at the same time.</li><li>Must be available for an on-site role in Soan Garden.</li><li>Must be able to work from 1:00 PM to 9:00 PM, Monday to Saturday.</li></ul>Compensation<ul><li>Salary: PKR 50,000 &ndash; 70,000 per month</li><li>Final salary will depend on experience and skill level.</li></ul>Ideal CandidateWe are looking for someone who is:<ul><li>Data-driven</li><li>Creative with ad strategy</li><li>Detail-oriented</li><li>Consistent with optimization</li><li>Comfortable with performance targets</li><li>Able to manage multiple campaigns</li><li>Good at problem-solving</li><li>Serious about growth in digital advertising</li></ul>How to ApplyInterested candidates can apply with their updated CV and portfolio/case studies, if available, on careers@midas.onlineJob Type: Full-time Work Location: On-site, Soan Garden Schedule: Monday to Saturday, 1:00 PM &ndash; 9:00 PM Salary: PKR 50,000 &ndash; 70,000 per monthPay: From Rs50,000.00 per monthWork Location: In person

Ads Specialist

Think Higher Consultants

Job Summary:We are seeking an innovative and results-oriented Digital Marketing Manager to lead and manage our online marketing efforts. The successful candidate will be responsible for developing and implementing digital strategies that enhance brand presence, increase audience engagement, and contribute to overall business growth.This is a full-time position based in the Islamabad office.Job Responsibilities:<ul><li>Develop, implement, and oversee digital marketing campaigns across multiple online channels.</li><li>Manage and maintain social media platforms while ensuring consistent brand messaging and engagement.</li><li>Work closely with content creators and designers to support campaign planning and promotional activities.</li><li>Track, evaluate, and report on campaign performance, providing insights and recommendations for improvement.</li><li>Manage online advertising initiatives and optimize campaigns to maximize reach and engagement.</li><li>Support search engine visibility through SEO practices and website content enhancements.</li><li>Research industry developments, competitor strategies, and customer trends to identify new marketing opportunities.</li><li>Organize and maintain marketing schedules to ensure campaigns and promotional activities are delivered on time.</li><li>Oversee digital communication channels, including email marketing and outreach campaigns.</li><li>Coordinate with internal teams to ensure the efficient execution of ongoing marketing projects.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Media Sciences, or a related discipline.</li><li>2-3 years of professional experience in digital marketing, campaign management, or a similar role.</li><li>Strong knowledge of social media management, digital advertising, and online marketing techniques.</li><li>Experience using marketing analytics and reporting platforms.</li><li>Excellent communication, leadership, and time-management abilities.</li><li>Proven ability to manage multiple priorities in a dynamic work environment.</li><li>Creative mindset with strong analytical, critical-thinking, and problem-solving skills.</li></ul>Work Location: In person

Digital Marketing Manager

ASK Development

Job Description of the Social Listening Consultant The Social Listening Consultant will support UNICEF and EPI KP by generating timely, actionable insights from digital platforms during the pre-campaign period (August&ndash;October 2026) and the in-campaign period (November 2026). The consultant will conduct structured monitoring across the digital spaces identified in the digital ecosystem mapping for KP, identify emerging narratives and misinformation, and provide UNICEF with rapid, decision-ready insights. The consultant will work closely with the Immunization Manager and the Immunization team to ensure that monitoring outputs inform communication priorities and risk-mitigation actions throughout the HPV campaign cycle.The consultant&rsquo;s work will strengthen UNICEF&rsquo;s situational awareness by providing continuous monitoring, early warning signals, and integrated analysis of HPV-related conversations across KP&rsquo;s digital landscape.1. Structured Social Listening Across Mapped Digital Spaces <ul><li>Conduct structured, ongoing social listening across Facebook, Instagram, TikTok, YouTube, X, WhatsApp networks, and other digital spaces identified in the digital ecosystem mapping for KP.</li><li>Monitor caregiver and influencer conversations related to HPV vaccination, including emerging rumours, misinformation, concerns, and sentiment shifts.</li><li>Identify recurring questions, high-engagement narratives, and patterns relevant to HPV uptake in KP.</li><li>Track influential accounts, group administrators, moderators, and digital actors shaping HPV-related perceptions.</li><li>Produce weekly listening summaries highlighting key themes, risks, opportunities, and recommended response considerations.</li><li>Flag urgent misinformation or harmful narratives to UNICEF for rapid corrective action.</li><li>Synthesise digital listening with partner listening outputs, media monitoring reports, helpline feedback, and community feedback reports.</li><li>Provide integrated insights that reflect the full ecosystem of public concerns and information needs in KP.</li></ul>2. Rapid Risk Escalation <ul><li>Immediately alert UNICEF to misinformation spikes, harmful narratives, or viral rumours requiring urgent response.</li><li>Provide concise, actionable notes to support rapid decision-making during pre-campaign, campaign, and crisis-communication periods.</li></ul>3. Integrated Analysis <ul><li>Combine digital listening findings with insights from partner listening, media monitoring, helpline data, and community feedback.</li><li>Identify cross-platform patterns, narrative drivers, and shifts in sentiment relevant to HPV vaccination in KP.</li><li>Provide monthly integrated analyses summarising key trends and communication implications.</li></ul>4. Documentation, Reporting, and Knowledge Management <ul><li>Maintain structured trackers of monitored platforms, identified narratives, misinformation trends, influential accounts, and escalated risks.</li><li>Log all insights systematically to support continuity and institutional memory.</li><li>Produce weekly social listening reports and monthly integrated analyses.</li><li>Prepare a final synthesis report summarising narrative trends, misinformation patterns, high-risk moments, and recommendations for future HPV communication phases in KP.</li></ul>Minimum Qualifications &amp; Competencies Education <ul><li>Bachelor&rsquo;s degree in communications, media studies, social sciences, public health, or a related field.</li><li>A master&rsquo;s degree is an asset but not required.</li></ul>Work Experience <ul><li>Minimum of 3 years of experience in digital monitoring, social listening, online community analysis, or related fields.</li><li>Demonstrated experience tracking online conversations and identifying emerging narratives, misinformation, and sentiment trends.</li><li>Experience working with public health programmes or development partners is an advantage.</li><li>Experience engaging with online communities, group administrators, or digital actors is desirable.</li></ul>Technical Skills <ul><li>Strong understanding of social media dynamics and online community ecosystems across Facebook, TikTok, YouTube, X, Instagram, and WhatsApp.</li><li>Ability to conduct structured social listening using manual monitoring methods or social-listening tools.</li><li>Ability to maintain structured trackers, logs, and documentation systems.</li><li>Strong analytical skills for synthesising digital insights into clear, actionable recommendations.</li><li>Ability to identify patterns, risks, and emerging narratives across diverse digital spaces.</li></ul>Language Skills<ul><li>Fluency in English and Urdu is required.</li><li>Knowledge of Pashto is highly desirable.</li><li>Knowledge of additional regional languages is an asset.</li></ul>Core Competencies <ul><li>Strong communication and interpersonal skills.</li><li>Ability to work under tight timelines and respond rapidly during high-intensity periods.</li><li>High level of discretion and ability to handle sensitive information.</li><li>Strong organisational skills and attention to detail.</li><li>Ability to work collaboratively with UNICEF, EPI KP, and relevant partners.</li><li>Demonstrated ability to synthesise complex digital insights into concise, decision-ready outputs.</li></ul>Last date for applying: June 22nd, 2026. Contract Duration: 1 August 2026 &ndash; 30 November 2026 (4 months)Duty Station: IslamabadPay: Rs350,000.00 per monthApplication Question(s):<ul><li>Do you have experience monitoring social media platforms for trends, narratives, or conversations? (Yes/No)</li><li>Do you have experience in social listening or digital monitoring? (Yes/No)</li></ul>If yes, mention years of experience.<ul><li>Have you worked on identifying misinformation or online rumours? (Yes/No)</li></ul>Work Location: In person

Social Listening Consultant

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As a Senior Procurement Specialist, you are responsible for overseeing the entirety of the procurement function, managing tasks from generating purchase orders to invoicing and receiving goods. They are responsible for purchasing goods, materials, and services to meet client requirements, while considering factors such as price, quality, and delivery to ensure uninterrupted supply.
 
 
 
 What You&rsquo;ll Do As The Senior Procurement Specialist
 
 
 
 Employees employed in the role of Senior Procurement Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Execute purchase orders with suppliers, aligning with predetermined cost, quantity, and delivery objectives.
 </li>
 <li>
 Maintain comprehensive records of purchase orders, updating daily backorder reports to ensure accurate information dissemination to the sales team.
 </li>
 <li>
 Provide support to the purchasing function and other relevant departments, communicating any supply issues that may impact business operations.
 </li>
 <li>
 Aim for a minimum of 15% of orders older than 48 hours to have no estimated time of arrival (ETA), unless there are significant constraints from the manufacturer.
 </li>
 <li>
 Serve as a liaison between suppliers and various departments, facilitating purchasing processes for new projects and initiatives.
 </li>
 <li>
 Ensure that orders lacking an ETA after 72 hours are effectively resolved with assistance from the sourcing team.
 </li>
 <li>
 Monitor and address any potential risks or opportunities that may affect organizational objectives.
 </li>
 <li>
 Conduct cost analysis, both for existing and prospective expenditures, and participate in cost reduction initiatives.
 </li>
 <li>
 Prioritize the completion of updating all open purchase orders for entities in Zones EMEA by 11am daily, facilitating successful utilization of Go Zone and My Zone.
 </li>
 <li>
 Generate weekly, daily, and monthly reports as needed, collaborating closely with Finance and Sales teams to identify avenues for continuous improvement.
 </li>
 <li>
 Lead contract negotiations to optimize prices and terms with suppliers, leveraging negotiation strategies and procurement best practices.
 </li>
 <li>
 Initiate and process purchase orders and order schedules in a timely manner.
 </li>
 <li>
 Cultivate and sustain positive supplier relationships through regular communication and effective management practices.
 </li>
 <li>
 Uphold a professional and consistent approach in all interactions with suppliers, ensuring compliance with company guidelines and purchasing policies.
 </li>
 <li>
 Compile supplier performance data to facilitate evaluation and improvement initiatives.
 </li>
 <li>
 Engage with suppliers to resolve any issues related to pricing, quality, delivery, or invoicing discrepancies.
 </li>
 <li>
 Maintain the timing of order generation and confirmation, ensuring it occurs within a 2-hour window following successful execution of master planning.
 </li>
 <li>
 Uphold a case completion rate exceeding 95% across all relevant areas of CE.
 </li>
 <li>
 Continued delivery of 5-Star Service to customers.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 EDUCATION/CERTIFICATION:
 </li>
 <ul>
 <li>
 Graduate/Masters &ndash; Majors in Supply Chain Management.
 </li>
 <li>
 Any certification in supply chain management will be a plus point.
 </li>
 </ul>
 <li>
 3-4 years&rsquo; experience working in an Offshore/Outsourced model in a combined procurement /operation/supply chain function; reseller hardware/software industry preferred.
 </li>
 <li>
 General understanding of information technology products and terminology preferred.
 </li>
 <li>
 Vendor engagement
 </li>
 <li>
 Excellent Coordination, Excellent Communication Skills, Business Excellence
 </li>
 <li>
 Hands on experience of working on ERP tools. SAP, Dynamics 365 etc.
 </li>
 <li>
 Should be aware of current technology trends.
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 1:00 PM to 09:30 PM (Pk time)
 
 
</div>

Senior Procurement Specialist

Centrox AI

Job Title: SEO InternLocation: Gulberg Greens, Islamabad (On-site)Timing: 9am - 6pm (Mon to Fri) 9 hour shiftPaid Opportunity | Leading to full time roleCompany: Centrox AIAbout Us:Centrox AI is a dynamic and rapidly growing technology company specializing in AI-powered digital solutions, web development, and performance marketing. We help businesses enhance their online visibility and growth through innovative digital strategies. We&rsquo;re looking for a SEO Intern who is passionate about search engine optimization, eager to learn, and motivated to grow with our team long-term.Position Overview:The SEO Intern will assist in developing, implementing, and optimizing SEO strategies to improve website rankings, traffic, and online visibility. This role is ideal for someone who has a foundational understanding of SEO and digital marketing concepts, with a keen eye for analytics, research, and content performance.Key Responsibilities:<ul><li>Conduct keyword research (short-tail, long-tail, and intent-based)</li><li>Assist in on-page optimization (meta tags, headings, internal linking, content optimization)</li><li>Support off-page SEO activities including link building and outreach</li><li>Perform basic technical SEO audits (indexing, crawl issues, site structure, page speed)</li><li>Work on content optimization using semantic SEO principles</li><li>Assist in AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) basics</li><li>Analyze competitors and identify content and backlink gaps</li><li>Track rankings, traffic, and performance using SEO tools (SEMRUSH, Ahrefs, Screaming Frog, GSC, GA4)</li><li>Knowledge of content strategy and topic clustering or topical Authority</li><li>Understanding of local SEO and schema markup</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Computer Science, Business, or a related field from a reputable university.</li><li>Basic understanding of on-page, off-page, and technical SEO.</li><li>Familiarity with keyword research tools (e.g., Google Keyword Planner, Ubersuggest, SEMrush, Ahrefs).</li><li>Strong analytical and problem-solving skills.</li><li>Good written and verbal English communication skills.</li><li>Proficient in using Google Workspace (Docs, Sheets, Slides) or Microsoft Office.</li><li>Motivated, detail-oriented, and passionate about growing in the digital marketing field.</li></ul>Required Skills (Must Have):<ul><li>Basic understanding of SEO (on-page, off-page, and technical)</li><li>Familiarity with keyword research and search intent</li><li>Basic knowledge of link-building strategies</li><li>Understanding of semantic SEO concepts</li><li>Awareness of AEO and GEO fundamentals</li><li>Ability to use tools like Google Search Console and Google Analytics</li><li>Basic understanding of HTML (title tags, meta descriptions, headings)</li><li>Strong research and analytical skills</li><li>Good written English for content optimization</li></ul>What We Offer:<ul><li>Mentorship from experienced SEO and digital marketing professionals.</li><li>A collaborative, innovative, and growth-oriented work environment.</li><li>Opportunity to learn and work on SEO projects.</li><li>Long-term career progression within Centrox AI.</li></ul>How to Apply: Send in your resumes at with subject line as the position (SEO Intern)Pay: Up to Rs30,000.00 per monthWork Location: In person

SEO Intern

claimcare

<ul><li>Job Summary</li></ul>We are looking for a detail-oriented and proactive RCM Specialist to join our healthcare team. In this role, you will help manage the financial side of patient care by ensuring accurate billing, timely claims processing, payment follow-ups, and smooth communication with insurance providers and patients.The ideal candidate is organized, dependable, and comfortable working in a fast-paced environment where accuracy and problem-solving matter every day.Key Responsibilities<ul><li>Review and process medical claims accurately and on time</li><li>Verify patient insurance eligibility and benefits</li><li>Submit claims to insurance companies and follow up on unpaid or denied claims</li><li>Resolve billing issues, payment discrepancies, and claim rejections</li><li>Maintain accurate patient billing records and documentation</li><li>Communicate professionally with insurance companies, patients, and healthcare providers</li><li>Post payments, adjustments, and reconcile accounts when needed</li><li>Ensure compliance with healthcare regulations and company policies</li><li>Work closely with internal teams to improve revenue cycle efficiency</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or relevant experience in healthcare billing, medical coding, or revenue cycle management</li><li>Strong understanding of medical billing procedures and insurance processes</li><li>Familiarity with CPT, ICD-10, and HCPCS codes is preferred</li><li>Good communication and interpersonal skills</li><li>Excellent attention to detail and organizational abilities</li><li>Ability to manage multiple tasks and meet deadlines</li><li>Proficiency in MS Office and billing software systems</li></ul>Preferred Skills<ul><li>Experience working with EHR/EMR systems</li><li>Knowledge of denial management and AR follow-up</li><li>Problem-solving mindset with a customer-focused approach</li><li>Ability to work independently and as part of a team</li></ul>What We Offer<ul><li>Attractive Package with provident Fund</li><li>EOBI</li><li>Dinner Facility</li><li>Drop Off facility for Female Staff</li></ul>Location &amp; Contact:I-9/3, Fazal Software Technology Park , Plot 395, 396, Near Khayban E Johar Metro Station , Islamabad Contact :0304-5646086 (Whatsapp &amp; Call ) Share your Cv at whatsapp or Email at hr@ucontrolbilling.comPay: Rs50,000.00 - Rs120,000.00 per monthWork Location: In person

RCM Specialist

HR Ways

Hiring Tender Management Specialist from Islamabad | Onsite. Client Company Introduction:A solar energy consultancy, delivering it's services more than a 50+ years in industry. Providing a customize plants to ﻿residential, commercial and industrial requirements in Asia.Job Description:A well-established solar energy consultancy with a legacy of 50+ years in the energy industry, offering end-to-end solar solutions across Asia. The company specializes in designing and delivering customized solar plants for residential, commercial, and industrial sectors, ensuring reliable, efficient, and sustainable energy systems tailored to each client's unique needs.Key Skills &amp; Requirements:<ul><li>3 to 5 years of experience in Bid Preparation and Bid Management for Local &amp; International Markets</li><li>Proficiency in Proposal Preparation and Bid Management includes managing proper documentation submission before the deadline.</li><li>In-depth knowledge of Bid Processes and compliance standards</li><li>Experience in reviewing multiple tender sites and identifying relevant opportunities</li><li>Excellent English language skills</li><li>Identify and initiate contact with International firms to explore partnership or sub contracting opportunities on identified tenders</li><li>Strong organizational and project management skills</li><li>Exceptional attention to detail and ability to work under deadlines</li><li>Proven experience in the energy or renewable energy sector is a plus</li><li>Bachelor's degree in Business Administration, Engineering, or a related field</li><li>Excellent communication and teamwork abilities</li><li>Punctual, organize and motivated individual</li></ul>Other Details:Experience: 3-5 years Work Timings: 09 AM - 06 PM Work Days: Monday - Saturday Work Mode: Onsite Location: Islamabad, PakistanAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channelhttps://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.Work Location: In person

Tender Management Specialist

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