growth marketing manager

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director, product operations Jobs in Atlanta

director, product operations

product manager, customer data Jobs in Atlanta

product manager, customer data

product manager customer data

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, GEORGIA, ATLANTA</b></div><b><br>
 </b><div></div><div><b>ENTERPRISE DIGITAL STRATEGY</b></div><b><br>
 </b><div></div><div><b>09-JAN-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 31012</b></div><b>
</b></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div>At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.</div><div></div><div><p><br>
Delta&rsquo;s Customer Data team is seeking a delivery-focused Product Manager to lead execution of a subset of Customer Data Products that power personalization at scale. This role ensures these products meet performance standards, enable enterprise personalization, and align with Delta&rsquo;s architecture.</p><p>
What You&rsquo;ll Do:</p><ul><li>
Drive end-to-end delivery of enhancements to Customer Data Products, including UAT and stakeholder sign-off.</li><li>
Translate business needs into technical requirements for IT teams and ensure timely execution.</li><li>
Partner with engineering to maintain performance standards and scalability.</li><li>
Coordinate cross-functional alignment with IT, Digital Portfolio Office, and business teams.</li><li>
Advocate for data quality, governance, and usability across digital channels.</li><li>
Support adoption of new capabilities through training and documentation.</li><li>
Gather and synthesize business needs from Commercial and Operational teams to understand current and future customer data requirements and translate them into actionable roadmap items.</li><li>
Consolidate enterprise feedback on customer data definitions and calculations, ensuring alignment and concurrence across stakeholders.</li><li>
Break down complex data transformations to identify required data elements, sources, and gaps for assigned Customer Data Products.</li><li>
Socialize and secure agreement on customer data definitions, calculations, and sources to maintain consistency across the enterprise.</li></ul></div><br>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div><p>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience, Servant Leadership, and Teamwork &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:</p><ul>
<li>Competitive salary, industry-leading proﬁt sharing program, and performance incentives</li>
<li>401(k) with generous company contributions up to 9%</li>
<li>Paid time off including vacation, holidays, paid personal time, maternity and parental leave</li>
<li>Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts</li>
<li>Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages</li>
<li>Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health</li>
<li>Domestic and International space-available flight privileges for employees and eligible family members</li>
<li>Career development programs to achieve your long-term career goals</li>
<li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint</li>
<li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies</li>
<li>Recognition rewards and awards through the platform Unstoppable Together</li>
<li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare</li><br>
</ul><br>
</div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>2+ years in data product delivery or technical product management.</li><li>
Ability to manage delivery in a fast-paced, cross-functional environment.</li><li>
Ability to collaborate effectively with diverse teams in a time-sensitive, dynamic environment while working independently with minimal direction.</li><li>
Strong business and technical acumen with a deep understanding of Delta&rsquo;s travel ribbon and customer interaction points.</li><li>
Consistently prioritizes safety and security of self, others, and personal data.</li><li>
Embraces diverse people, thinking, and styles.</li><li>
Possesses a high school diploma, GED, or high school equivalency.</li><li>
Is at least 18 years of age and has authorization to work in the United States.</li></ul>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><ul><li>Bachelor&rsquo;s degree in Data Science, Computer Science, or related field.</li><li>
Strong understanding of APIs, data modeling, and modern architectures (AWS preferred).</li><li>
SQL proficiency</li><li>
Experience with GraphQL, ETL pipelines, and API integrations.</li><li>
Familiarity with personalization systems or customer data platforms.</li></ul></div></div></div></div><p></p>

Product Manager, Customer Data

Coforge

<b>Job Overview:</b> Product Owner will support a distinct product, Portfolio Accounting, that plays a vital role in the accuracy of investment data for internal consumers.Client is building a new in-house, custom-built Portfolio Accounting System designed to deliver timely reconciled account investment data that meets the needs of our downstream products such as Managed Trading and Fee Billing. This role will focus on supporting the development of the new system from the ground up, ensuring accuracy, scalability, stability and regulatory compliance. The Product Owner will work closely with a cross-functional team to deliver a high-impact solution that meets the business objectives.
<br><br>
<b>Location:</b><br>
<ul>
<li>Fort Mill, SC(preference), New York, NY</li>
</ul>
<b>Responsibilities:</b><br>
<ul>
<li>Work closely with business and technical partners to align goals and priorities, including providing vision for the team as well as creating and prioritizing the roadmap and backlog.</li>
<li>Own and manage the product backlog, ensuring alignment with business goals and client needs.</li>
<li>Partner with Product Manager and Business Owner on product discovery for Features/Stories in the backlog.</li>
<li>Create, prioritize, and clarify Epics and Features in the backlog based on product roadmap, and resolve conflicts with priority using AHA and Jira</li>
<li>Translate business requirements into clear user stories and acceptance criteria.</li>
<li>Primary story writer who facilitates user story refinement and provides support to the team and articulates what needs to be accomplished</li>
<li>Prioritize, thoroughly test and accept the work developed by team(s)</li>
<li>Be a conduit between the Team and the Business to eliminate interruption</li>
<li>Meet with Stakeholders to understand the strategic vision for the Product</li>
<li>Communicate with stakeholders, end users, business and tech and manage results to meet their expectations</li>
<li>Define and track KPIs to measure product performance, client satisfaction, and operational efficiency.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>5+ years of experience inproduct management,product ownership, orproject management.</li>
<li>5+ years of experience in the financial services industry, specifically with Portfolio Accounting</li>
<li>Proven ability to manage complex products with multiple stakeholders and dependencies.</li>
<li>Strong analytical, communication, and organizational skills required.</li>
<li>Experience with Agile methodologies and tools such as Jira.</li>
</ul>
<b>Preferences:</b><br>
<ul>
<li>Background in user experience design or client journey mapping.</li>
<li>Experience in leveraging AI to improve outcomes and increase efficiency.</li>
</ul>


Product Owner-Portfolio Accounting

BIG GREEN EGG

<div><div><p>At Big Green Egg, we're not just the best Kamado grill on the market; we are a lifestyle brand dedicated to enhancing outdoor entertaining. The Big Green Egg believes in bringing families, friends and neighbors together to cook over live-fire. Our &ldquo;Egghead&rdquo; community of loyal fans create memories with the delicious and diverse food they can prepare on their Eggs. With a rich 50-year history and a strong presence as an iconic brand in the outdoor kitchen industry, we are committed to providing our customers with premium products and a seamless experience, both online and offline.</p><p><b>
Position Overview:</b></p><p>
Big Green Egg seeks a Growth Marketing Manager to drive digital growth, performance marketing, and CRM initiatives that accelerate customer acquisition, retention, and brand engagement. This role will report to the Director of Brand &amp; Digital Growth. He or she will lead the development and execution of data-driven strategies across paid media, lifecycle marketing, and emerging channels, supporting both direct-to-consumer growth and our dealer ecosystem.</p><p>
The ideal candidate is a strategic thinker and hands-on executor, skilled at leveraging analytics to inform decisions, collaborating across teams, and delivering innovative solutions that fuel business results.</p><p>
A successful candidate will be a self-motivated individual who isn&rsquo;t afraid to roll up their sleeves, independently manage projects, or propose creative solutions when opportunities arise.</p><p><b>
Scope of Work &amp; Key Responsibilities:</b></p><p><b>
Growth &amp; eCommerce Strategy</b></p><ul><li>
Develop and execute performance-driven digital strategies to increase sales, brand awareness, and customer engagement.</li><li>
Own the performance marketing funnel,optimizingCAC, ROAS, and LTV.</li><li>
Partner with eCommerce and marketing teams tooptimizewebsite traffic, conversions, and customer acquisition.</li><li>
Collaborate with sales and distributor teams to ensure digital efforts support the dealer network.</li><li>
Develop and executestrategy forretail medianetworkfor national partners(Ace Hardware).
</li><li>Develop and execute multi-channel growth strategies across paid media, SEO/SEM, email, SMS, affiliate, and emerging platforms.</li></ul><p><b>
Paid Media Strategy</b></p><ul><li>
Plan, execute, and manage paid media campaigns across channels (social, search, display, video) in partnership with media agency partners.</li><li>
Evaluate paid media campaigns toidentifynew opportunities (channels, audiences, landing page experiences).</li><li>
Collaborate with creative teams to develop compelling ad content tailored to target audiences.</li></ul></div><div><ul><li>
Monitor campaign performance andprovideactionable insights to improve KPIs.</li></ul><p><b>
Email Marketing</b><b> Strategy </b><b>&amp; Execution</b></p><ul><li>
Lead thestrategy,development,execution, and optimization of email marketing campaigns. Including content creation, audience segmentation, scheduling, and A/B testing.</li><li>
Design and build email templates that reflect brand standards and drive engagement.</li><li>
Manage email lists, ensure compliance with privacy regulations, andmaintainhigh deliverability rates.</li><li>
Analyze email campaign performance, report on key metrics, and refine strategy based on insights.</li><li>
Collaborate with CRM and creative teams to deliver personalized, automated email journeys that support retention and loyalty initiatives.</li></ul><p><b>
Retention / Loyalty Strategy</b></p><ul><li>
Develop and manage a tiered loyalty and referral program, rewarding customers for purchases,grillownership, and successful referrals.</li><li>
Lead targeted email campaigns to drive program enrollment, tier advancement, and referral participation, using personalized and automated flows.</li><li>
Segment and analyze customer data tooptimizeprogram communications, track engagement, and refine incentives.</li></ul><p><b>
Channel Innovation</b></p><ul><li>
Explore and pilot new growth channels (e.g.,SMS,retail media, influencer performance, shoppable content).</li><li>
Stay ahead of trends inMarTech, AI-driven personalization, and consumer behavior.</li></ul><p><b>
Collaboration &amp; Analytics</b></p><ul><li>
Work cross-functionally withbrand, product, and sales teams to align digital marketing efforts with broader businessobjectives.</li><li>
Use analytics tools tomonitordigital performance and report on campaign effectiveness.Build dashboards and reporting frameworks to track KPIs, campaign performance, and customer behavior.</li><li>
Stay current on digital trends and technologies, applying innovations to Big Green Egg&rsquo;s strategies.</li><li>
Use A/B testing, cohort analysis, and attribution modeling to inform decisions and iterate quickly.</li></ul><p><br>
</p></div><div><p><b>Qualifications:</b></p><ul><li>
5+ years in growth, performance, or digital marketing, ideally in DTC, CPG, or lifestyle brands.</li><li>
Proven success scaling paid media and lifecycle programs.</li><li>
Experience with personalization, segmentation, and customer journey mapping.</li><li>
Passion for food, outdoor living, and community-driven brands is a plus.</li><li>
Strong knowledge of paid media platforms (Meta Ads, Google Ads),email &amp; SMSmarketingautomationtools(Klaviyo,Marketing Cloud, etc.),and CRM platforms (HubSpot, Salesforce, etc.).</li><li>
Proficient in analytics platforms (Google Analytics4, SEM Rush, etc.) and reporting tools (Power BI).</li><li>
Experience managing digital campaigns from strategy to execution, with proven results in driving growth.</li><li>
Experienceworking alongsideAgency and Creative partners</li><li>
Strong analytical mindset with the ability to interpret data and make informed decisions.</li><li>
Passionfor outdoor cooking, grilling, and the Big Green Egg community.</li></ul></div></div><p></p>

Growth Marketing Manager

The Village Market

<div><h1 class="jobSectionHeader"><b>About Village Retail</b></h1>
Village Retail is a curated retail destination located at Ponce City Market.<h1 class="jobSectionHeader"><b>
Position Summary</b></h1>
We are seeking a skilled and motivated E-Commerce Assistant Manager to support our growing digital operations. This role requires a hands-on professional with deep expertise in Shopify, paid advertising, email marketing, and social commerce. The ideal candidate is a self-starter who thrives in a fast-paced environment and is passionate about e-commerce.<h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><h2 class="jobSectionHeader"><b>
Shopify Management</b></h2><ul><li>
Manage and optimize the Shopify storefront, including product listings, collections, tags, descriptions and inventory management.</li><li>
Troubleshoot technical issues and implement enhancements to improve user experience</li><li>
Configure and manage Shopify apps, integrations, and third-party tools</li><li>
Monitor site performance, page speed, and SEO optimization</li></ul><h2 class="jobSectionHeader"><b>
TikTok Shop &amp; Social Commerce</b></h2><ul><li>
Manage TikTok Shop product catalog, orders, and fulfillment coordination</li><li>
Create and optimize TikTok advertising campaigns to drive sales and brand awareness</li><li>
Analyze TikTok Shop performance metrics and identify growth opportunities</li><li>
Stay current on TikTok trends and best practices for social commerce</li></ul><h2 class="jobSectionHeader"><b>
Paid Advertising (Google &amp; Facebook/Meta Ads)</b></h2><ul><li>
Plan, execute, and optimize paid advertising campaigns across Google Ads and Meta (Facebook/Instagram)</li><li>
Manage ad budgets and maximize return on ad spend (ROAS)</li><li>
Conduct A/B testing on ad creatives, copy, and targeting</li><li>
Generate performance reports and provide actionable insights</li></ul><h2 class="jobSectionHeader"><b>
Email Marketing (Klaviyo)</b></h2><ul><li>
Design, build, and deploy email campaigns and newsletters using Klaviyo</li><li>
Create and manage automated email flows (welcome series, abandoned cart, post-purchase, etc.)</li><li>
Segment audiences and personalize messaging to increase engagement and conversions</li><li>
Monitor email performance metrics (open rates, CTR, revenue attribution) and optimize accordingly</li></ul><h2 class="jobSectionHeader"><b>
General E-Commerce Support</b></h2><ul><li>
Assist with vendor onboarding and product uploads</li><li>
Support inventory management and coordinate with operations team</li><li>
Collaborate with the E-Commerce Manager on strategic initiatives and special projects</li></ul><h1 class="jobSectionHeader"><b>
Required Qualifications</b></h1><ul><li><b>
Advanced Shopify expertise </b>- Minimum 2+ years of hands-on experience managing Shopify e-commerce, including theme customization, app integrations, and backend operations</li><li><b>
TikTok Shop experience </b>- Proven experience managing TikTok Shop accounts and running TikTok advertising campaigns</li><li><b>
Google Ads proficiency </b>- Experience creating and managing Google Shopping, Search, and Display campaigns</li><li><b>
Facebook/Meta Ads proficiency </b>- Experience with Meta Business Suite, Ads Manager, and pixel implementation</li><li><b>
Klaviyo expertise </b>- Demonstrated experience building email campaigns, automated flows, and audience segmentation</li><li><b>
Newsletter creation </b>- Strong copywriting and design skills for creating engaging email content</li><li>
Strong analytical skills with ability to interpret data and make data-driven decisions</li><li>
Excellent communication skills and attention to detail</li></ul><h1 class="jobSectionHeader"><b>
Preferred Qualifications</b></h1><ul><li>
Experience in retail or e-commerce for consumer products</li><li>
Familiarity with Google Analytics 4 and conversion tracking</li><li>
Experience with influencer marketing and affiliate programs</li><li>
Passion for supporting Black-owned businesses and diverse entrepreneurship</li><li>
Portfolio or examples of previous e-commerce and email marketing work</li><li>
Design experience (graphics, etc)</li></ul><h1 class="jobSectionHeader"><b>
Schedule &amp; Compensation</b></h1><ul><li><b>
Hours: </b>Up to 30 hours per week</li><li><b>
Schedule: </b>10:00 AM- 5:00 PM, Monday- Friday</li><li><b>
Compensation: </b>$22 per hour</li></ul><i>
Village Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.</i><br>
<p>
</p><p>SE984xYd0E</p></div>

E- Commerce Assistant Manager

Spread Bagelry Inc

<p><b>COMING SOON !! NEW BUCKHEAD STORE - OPENING EARLY-MID FEBRUARY!</b></p><p><b>Spread Bagelry</b>, Philadelphia's own Montreal Style Wood Fired Bagelry is coming to Atlanta!!!! We are currently hiring for all positions: <b>Bakers, Cooks, Baristas, Prep Cooks, and Shift Lead/Supervisors</b>.</p><p><b>Shift Lead Supervisor</b></p><p>As a <b>Store Supervisor</b> with <b>Spread Bagelry</b>, you will be responsible for supervising daily operations on the General Manager&rsquo;s days off, ensuring high levels of customer satisfaction, and supporting team members in delivering quality food and service. You&rsquo;ll act as the point person when the manager is not present, helping maintain a clean, efficient, and friendly work environment.</p><p><b>Responsibilities:</b></p><ul><li>Open or close the store as scheduled and ensure readiness for business</li><li>Supervise and support FOH and BOH team members</li><li>Maintain high standards of customer service and food quality; ensure customers receive fast, friendly, and accurate service</li><li>Assign tasks and breaks to staff during the shift and ensure productivity</li><li>Resolve customer concerns or complaints in a professional manner</li><li>Monitor food prep and product presentation</li><li>Ensure all food safety and cleanliness standards are met</li><li>Monitor inventory levels and communicate low stock to management</li><li>Assist the manager with ordering on their days off</li><li>Perform cash handling duties including counting drawers and bank runs</li><li>Train and mentor new staff as needed</li><li>Lead and motivate team members to meet performance and service standards</li><li>Communicate effectively with management about shift performance, issues, or improvements</li></ul><p><b>Qualifications:</b></p><ul><li>QSR Restaurant experience required</li><li>2+ years' experience as either a Barista or Line Cook</li><li>1+ year of Supervisory/Shift Lead experience</li><li>Strong knowledge of food safety and sanitation standards</li><li>Ability to obtain ServSafe certification within 30 days of hire</li><li>Ability to lead a team during a shift, delegate tasks, and resolve conflicts</li><li>Strong focus on customer satisfaction and handling complaints professionally</li><li>Ability to work well under pressure in a fast-paced environment</li></ul><p>Job Type: Full-time</p><p>Pay: From $19.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Our tentative start date for training is November 19th - are you comfortable with this start date, while considering it could change?</li></ul><p>Work Location: In person</p>

Shift Lead Supervisor

The Home Depot

<div><p><b>Position Purpose:</b></p><p>
The Sr. Business Analyst, Pricing Analytics will support the efforts to provide subject matter expertise, project management, and analytical support to the development and execution of Home Depot Pricing Strategies.</p><p></p><p>
The Sr. Analyst will perform analysis of data, build presentations, and will solve business questions using their insights, analytics, and judgement.</p><p></p><p>
The Sr. Analyst will also work with cross functional partners, including field personal, finance, merchandising operations, marketing and others to ensure end to end thinking on strategy and execution.</p><p></p><p>
The Sr. Analyst will conceive, develop and implement a system and process to gather competitive pricing information from disparate sources; merchants, field personnel, third party providers and others.</p><p></p><p>
The Sr. Analyst will conduct detailed pricing and gross margin variance analysis by product by market and other ad hoc financial analysis to support program management.</p><p></p><p>
The successful candidate will translate complex business requirements into scalable technical architectures, guiding project teams to deliver systems that empower executive leadership with real-time, data-driven strategic insights.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project</li><li>
25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business</li><li>
25% Establish and report on metrics of assigned projects or categories to gauge business value</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Reports to Manager/Sr. Manager</li><li>
No associates report to this role on a permanent basis, but requires the technical leadership of a project work team: may select team members and assess capabilities, provide technical training, provide information necessary to meet work, project or program objectives, evaluate program or project performance.</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Prior experience in the application of research findings to the retail environment, brand management or category management essential</li><li>
Understanding of competitive intelligence and Home Improvement marketplace product and services knowledge</li><li>
Understanding of pricing and statistics</li><li>
Proven ability to analyze, evaluate and interpret complex data. Proficient with SQL, Python, PowerPoint, Excel, Access, Tableau and other statistical software or pricing packages (i.e. SAS, Minitab, DemandTec)</li><li>
Prior experience in a consulting and/or project management role within a corporate environment preferred.Certified Project Management Professional (PMP)</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul><p><b><br>
Preferred Education:</b></p><ul><li>
No additional education</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
3</li></ul><p><b><br>
Preferred Years of Work Experience:</b></p><ul><li>
No additional years of experience</li></ul><p><b><br>
Minimum Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Preferred Leadership Experience:</b></p><ul><li>
None</li></ul><p><b><br>
Certifications:</b></p><ul><li>
None</li></ul><p><b><br>
Competencies:</b></p><ul><li>
None</li></ul></div><p></p>

Sr Pricing Analyst

Rialtic, Inc.

<div><p><b>Payment Accuracy - Content Policy Manager</b></p>
<p><i>
Please note: This role requires EST hours and is open to East Coast candidates only.</i></p>
<p><b>
Overview</b></p>
<p>
As a Payment Accuracy Policy Manager, you will serve as a critical bridge between healthcare payment expertise, client strategy, and product innovation. This role combines deep subject matter knowledge with strategic influence&mdash;driving the development of payment integrity policies that protect our clients while advancing Rialtic's platform capabilities.</p>
<p>
You'll lead the research, evaluation, and implementation of new policies based on CMS guidelines, Medicaid requirements, industry standards, and emerging medical cost trends. Working closely with client management, product, engineering, and content leadership teams, you'll translate complex payment policy concepts into actionable strategies that deliver measurable value. This is an opportunity to shape how health plans approach payment integrity while building the content foundation that powers our enterprise platform.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Source, interpret, and scope new payment integrity policies to expand Rialtic's claims editing content library</li>
<li>Prioritize policy updates based on savings potential, client impact, and strategic alignment with platform goals</li>
<li>Leverage CMS, Medicaid, clinical guidelines, and industry trends to identify opportunities for new content development</li>
</ul><ul><li>Quantify and communicate policy value through data-driven analysis and clear financial impact assessments</li>
<li>Identify adoption gaps, implementation inefficiencies, and emerging opportunities within client programs</li>
</ul><ul><li>Work closely with product and engineering teams to ensure client needs inform platform development</li>
<li>Collaborate with content leadership to maintain consistency, quality, and relevance across the policy library</li>
<li>Serve as the payment integrity expert across enterprise initiatives, providing consultative guidance to internal teams</li>
</ul>
<p><b>Qualifications</b></p>
<p><b>
Required</b></p>
<ul>
<li>5-7 years of experience in payment integrity at a health plan, claims editing vendor, or similar healthcare organization</li>
<li>Active coding certification (CPC, CCS, or equivalent specialty certification) &mdash; <i>required for this position</i></li>
<li>Proven expertise in:</li>
<li><ul><li>Interpreting medical and payment policies</li>
<li>Applying CMS and Medicaid reimbursement guidelines</li>
<li>Professional and outpatient coding standards</li>
<li>Common claims payment error identification and resolution</li>
</ul></li><li>Demonstrated ability to advise clients and explain complex payment accuracy concepts in clear, accessible terms</li>
<li>Strong analytical skills with experience quantifying policy impact and ROI</li>
<li>Track record of managing claims editing implementations or similar client-facing initiatives</li>
</ul>
<p><b>Preferred</b></p>
<ul>
<li>Expertise across both professional and institutional claims environments</li>
<li>Advanced proficiency with Google Suite or similar collaboration tools</li>
<li>Experience working cross-functionally with product and engineering teams in a SaaS or health tech environment</li>
<li>Exceptional written and verbal communication skills with the ability to influence stakeholders at all levels</li></ul></div><p></p>

Payment Accuracy Policy Manager

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