32 Remote Call Center Operator jobs in New York United States

Strategy Innovation Associate Director | Senior Level | Full time

Job No. R00353374 | Multiple Locations

TLDR: You would advise the world's most important technology and AI companies on their most transformational questions. You would be joining a team / community where you can build a career as a true industry strategist and make a lasting impact on yourself & the market.

We Are:

Technology companies - Software, AI, Advertising Platforms, Dual-Sided Marketplaces, and Hyperscalers - are rewriting every industry and we advise the companies doing the rewriting & have an inside look every day in this massive transformation. We are the industry strategists and advisors supporting the world's most consequential technology companies: hyperscalers building the infrastructure that powers the global economy, software platforms reinventing how they grow and compete, and AI-native companies building an entirely new category.

We work on the problems that don't have answers yet. How do you monetize an AI-native product at scale? How do you build and operate data center infrastructure fast enough to meet demand? How do you transform a $50B enterprise without losing the speed that made it great? Our work generally focuses on four domains:

• Product & Go to Market | inclusive of building, launching, and scaling products; driving forward deployed engagements to infuse the customer in the product; reinventing product lifecycles to accelerate growth; improving monetization; and driving more profitable innovation

• Platform Services | shifting platforms from manual operations to Data & AI-powered services that maximize trust, growth, and efficiency at billion-user scale

• AI Compute Capabilities | inclusive of helping companies design, build, and operate AI infrastructure efficiently; improving data center delivery, utilization, and ROI across the full lifecycle while concurrently identifying cost takeout opportunities across the business

• Transformation + Value | inclusive of driving reinvention for companies and the industry — transforming companies end-to-end across their mega-processes; leading the value/ROI identification for AI; and orchestrating the industry focus around customer zero

You Are:

A senior strategy advisor with professional experience working in the tech industry (Software, Hyperscalers, and AI-native companies). You are passionate about the industry and excited to tackle new problems without a playbook each day. You are energized by working in fast-moving, complex environment that is changing constantly. You are easily able to harness that complexity and define actionable strategies that your clients can execute at scale. You keep up with the market trends but also actively shape how your clients stay ahead. You thrive in ambiguity, support + grow the teams around you, and build the kind of trusted client relationships that last well beyond a single engagement. As a Principal Director you are a true Subject Matter Expert, bringing deep domain judgment that shapes direction and ambition.

The Work:

• Serve as the senior strategic advisor to our most important clients when the stakes are highest - defining strategies and roadmaps that help technology companies stay ahead; spanning product strategy, AI adoption, data center strategy and implementation, total cost of ownership for AI, and go-to-market planning.

• Shape the strategic choices defining the next generation of technology companies; where to play, how to win, how AI changes the business, and what capabilities and operating model are required to lead.

• Size markets, model financial scenarios, and build the business cases that support major client decisions; from new product investments to large-scale infrastructure builds to operating model changes.

• Identify cost reduction and efficiency opportunities across the business including AI-related spend, infrastructure utilization, and operational overhead.

• Build the analytical foundation for client decisions; synthesizing market dynamics, competitive signals, financial data, and operational inputs into clear, actionable recommendations.

• Develop client-ready materials that communicate complex ideas simply and drive decisions at the executive level.

• Crack the industry's most complex challenges — platform scalability, ecosystem monetization, AI-driven developer enablement — by building ironclad business cases and delivering insights that inspire confident, decisive action.

• Build and sustain Accenture's most strategic client relationships at the executive level - becoming the trusted thought partner that C-suite leaders call before they call anyone else.

• Define the intellectual frontier of our practice — lead the creation of breakthrough thought leadership, represent Accenture at premier industry forums, and help shape the future of technology companies.

• Develop the next generation of senior strategists — invest in the talent pipeline, model what great looks like, and build a team that consistently punches above its weight.

• Meaningfully contribute to work products at critical moments (e.g., problem framing, key POVs, executive narratives).

• Distinguish your contribution as selective and high‑impact.

• Elevate thinking, challenge assumptions, and materially strengthen outcomes when stakes are highest.

• Travel: Average 40 to 50% (up to 80% as needed).

Here's What You Need:

• A Bachelor's degree.

• Minimum of 10 years of professional experience working in strategy in the tech industry or at a consulting firm.

Bonus Points If:

• You have an MBA or equivalent graduate degree.

• Strong client communication skills with a proven ability to influence and inspire senior executives.

• A proven track record of delivery on complex, high-impact client engagements where AI played a central role.

• Hands-on experience applying generative AI, machine learning, or AI-powered platforms to solve real business problems.

• Prior experience driving insights using visualization tools (e.g., Power BI, Tableau, Alteryx) and analytics tools (e.g., Adobe Analytics, Google Analytics).

• Familiarity with AI development ecosystems, LLM-based tooling, or AI platform strategies is a strong plus.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/13/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range California $150,900 to $387,800 Cleveland $150,900 to $387,800 Colorado $150,900 to $387,800 District of Columbia $150,900 to $387,800 Illinois $150,900 to $387,800 Maine $150,900 to $387,800 Maryland $150,900 to $387,800 Massachusetts $150,900 to $387,800 Minnesota $150,900 to $387,800 New York $150,900 to $387,800 New Jersey $150,900 to $387,800 Virginia $150,900 to $387,800 Washington $150,900 to $387,800

New York City, NY

Albany, NY

Arlington, VA

Atlanta, GA

Austin, TX

Beaverton, OR

Bentonville, AR

Boston, MA

Carmel, IN

Charlotte, NC

Chicago, IL

Cincinnati, OH

Cleveland, OH

Columbus, OH

Culver City, CA

Denver, CO

Des Moines, IA

Detroit, MI

Hartford, CT

Houston, TX

Irving, TX

Kirkland, WA

Miami, FL

Milwaukee, WI

Minneapolis, MN

Morristown, NJ

Mountain View, CA

Nashville, TN

Oklahoma City, OK

Overland Park, KS

Philadelphia, PA

Pittsburgh, PA

Raleigh, NC

Redmond, WA

Sacramento, CA

San Diego, CA

San Francisco, CA

Scottsdale, AZ

Seattle, WA

St. Louis, MO

St. Petersburg, FL

Walnut Creek, CA

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.