software engineer

Tetra Tech

<div>The Opportunity: 
Tetra Tech is seeking a Project Engineer &ndash; Roadway Design to join our Transportation team in Miami, FL. This full-time, on-site role supports FDOT Design-Bid-Build projects and provides opportunities for technical leadership and multidisciplinary coordination.
Why Tetra Tech: 
At Tetra Tech, we are Leading with Science to solve the world&rsquo;s most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.
Your Impact: 
Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential &ndash; join us to advance your career while leaving a lasting legacy.
Position Summary: 
This mid-level role supports FDOT roadway design and production efforts, including alignment, modeling, and plan development. The Project Engineer will also serve as a Deputy Project Manager, helping coordinate tasks, support client communication, and guide junior engineers and CAD staff.<div>
Essential Job Functions: 
The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 
<ul><li>Lead development of roadway design components such as geometry, roadway modeling, cross sections, and plans production for FDOT projects.</li><li>Serve as Deputy Project Manager, supporting scheduling, task management, QC coordination, and client communication.</li><li>Provide technical direction and mentorship to junior engineers and CAD staff.</li><li>Ensure deliverables comply with FDOT Design Manuals, CADD Manual, PPM, and district-specific standards.</li><li>Prepare construction plans, specifications, quantities, and engineering reports.</li><li>Coordinate with drainage, traffic engineering, structures, and environmental disciplines.</li><li>Assist with proposal preparation, scope development, and level-of-effort estimates.</li></ul></div><div>
Required Qualifications: 
<ul><li>Bachelor&rsquo;s degree in civil engineering.</li><li>4&ndash;6 years of progressive roadway design experience.</li><li>Engineering Intern (EI) certification required.</li><li>Proficiency with FDOT plans production, MicroStation, and OpenRoads Designer.</li><li>Ability to work independently and manage multiple tasks.</li><li>Strong communication, organizational, and leadership skills.</li></ul></div><div>
Preferred Qualifications: 
<ul><li>Professional Engineer (PE) license in Florida.</li><li>Experience supporting or managing FDOT Design-Bid-Build projects.</li></ul></div><div>
Physical Requirements: 
<ul><li>Ability to perform occasional fieldwork, including walking on uneven surfaces.</li><li>Ability to lift and carry up to 25 pounds occasionally.</li><li>Ability to sit or stand for extended periods while performing design-related tasks.</li></ul></div><div>
Work Environment / Environmental Factors: 
<ul><li>Primarily office-based work with occasional site visits.</li><li>Exposure to weather conditions during field activities.</li><li>Moderate noise levels typical of office and field settings.</li></ul></div><div>
Additional Information: 
<ul><li>Full-time, on-site role based in Miami, FL.</li><li>Standard business hours with flexibility based on project needs.</li><li>Occasional travel for project coordination or site visits.</li></ul></div><div>
Life at Tetra Tech: 
The perks of working at Tetra Tech include: 
<ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul></div>
<div>About Tetra Tech: 
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science&reg; to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.
We invite applications from all interested parties.
Explore our open positions at https://www.tetratech.com/careers
Follow us on social media to learn more about our people, culture, and opportunities:
LinkedIn: @TetraTechCareers 
X (Twitter): @TetraTechJobs
</div><div>Additional Information
</div><ul><li>Organization: 200 IEW</li></ul></div>

Roadway Project Engineer, PE

<div>Position Summary:
The Controls Engineer (Junior&ndash;Mid Level) supports the design, implementation, troubleshooting, and continuous improvement of automated control systems in a dynamic operational environment. This role leverages hands-on experience with PLCs, sensors, HMIs, and electromechanical equipment to ensure system reliability and performance, while proactively identifying and resolving technical issues on the production floor. The engineer collaborates closely with cross-functional teams, including engineering, maintenance, and operations, to optimize system functionality, minimize downtime, and support new automation initiatives. The position requires strong problem-solving skills, technical aptitude, and a continuous improvement mindset, offering an opportunity to develop expertise in industrial automation and controls.
Duties and Responsibilities:
Controls &amp; Automation Development<ul><li>Assist in the design, programming, testing, and deployment of PLC based control systems (Allen Bradley, Siemens, or similar).</li><li>Develop, modify, and troubleshoot ladder logic, function block, structured text, and HMI applications.</li><li>Support integration of control systems with mechanical, electrical, and IT systems.</li></ul>
System Installation &amp; Commissioning<ul><li>Perform hands on installation, wiring, and troubleshooting of sensors, VFDs, and control panels.</li><li>Support commissioning and startup of new automation equipment or system upgrades.</li></ul>
Maintenance &amp; Troubleshooting<ul><li>Provide on site support to diagnose and resolve equipment failures.</li><li>Analyze root causes and implement corrective and preventive actions.</li><li>Optimize machine performance and reliability through controls improvements.</li></ul>
Project Support<ul><li>Collaborate with senior engineers, vendors, and integrators on project execution.</li><li>Participate in design reviews, risk assessments, and system evaluations.</li><li>Assist in developing system drawings, documentation, and training materials.</li></ul>
Continuous Improvement<ul><li>Identify opportunities for control system enhancements to improve safety, performance, and efficiency.</li><li>Implement small-scale automation solutions to remove manual effort and reduce downtime.</li></ul>
Qualifications:<ul><li>Bachelor&rsquo;s degree in Electrical Engineering, Mechatronics, Controls Engineering, or related field; or equivalent hands-on experience
</li><li>3&ndash;5 years of experience in industrial controls, automation, or a related engineering discipline
</li><li>Practical experience with PLCs (Allen Bradley ControlLogix / CompactLogix, Siemens S7/TIA Portal, or similar platforms)
</li><li>Ability to read and interpret electrical schematics, P&amp;IDs, and mechanical drawings
</li><li>Strong troubleshooting skills with sensors, pneumatics, VFDs, and electromechanical systems
</li><li>Familiarity with industrial communication protocols (EtherNet/IP, Profinet, Modbus, etc.)</li><li>Experience in material handling environments (warehousing automation, robotics, AGVs/AMRs, conveyor systems)
</li><li>Knowledge of SCADA/HMI platforms (Ignition, FactoryTalk View, WinCC, etc.)
</li><li>Experience building, wiring, or modifying industrial control panels
</li><li>Understanding of safety standards (NFPA 70/79, ISO 13849, OSHA)</li><li>Strong problem-solving mindset with a willingness to be hands-on
</li><li>Comfortable working in fast-paced operational environments
</li><li>Effective communicator with technicians, operators, vendors, and engineers
</li><li>High attention to detail and ownership of assigned tasks
</li><li>Ability to manage multiple priorities and support projects from concept through deployment</li><li>Ability to work on the shop floor around industrial machinery
</li><li>Capability to lift up to 40 lbs occasionally
</li><li>Willingness to travel to sites or vendors as required (typically &lt;20%)</li></ul>
Ancillary Qualifications:
Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.
The preceding job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide a general overview of the expectations and responsibilities of this position. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned.</div>

Sr. Specialist, System Support Engineer (P3)

Rimkus

<div>At Rimkus, our Built Environment Solutions team operates on a global scale with the advantage of local expertise. Our licensed engineers, architects, and technical specialists bring deep knowledge of regional requirements and industry best practices, enabling us to deliver customized, high-quality solutions that maximize the success of our clients&rsquo; investments. With a comprehensive portfolio that spans nearly every engineering and architectural discipline, we help organizations plan, build, and manage assets with confidence.
What sets us apart is our forward-thinking approach. We integrate carbon footprint reduction, resiliency, maintainability, and long-term sustainability into everything we do helping clients not just meet today&rsquo;s needs but prepare for tomorrow&rsquo;s challenges. From design and pre-construction through construction, closeout, and ongoing operations, we provide tailored support at every stage. By identifying potential issues before they arise, we mitigate risks, extend asset life, and reduce costly unplanned repairs. Whether an asset is newly constructed, leased, or purchased, our innovative solutions empower clients to operate more efficiently and sustainably. Joining Rimkus means being part of a team that&rsquo;s shaping the future of the built environment&mdash;one smart, resilient solution at a time. 
Requirements 
Overview
We are seeking a highly experienced Principal Structural Engineer to join our team in South Florida. In this role, you will leverage your technical expertise to evaluate existing buildings and develop innovative solutions to complex structural challenges.
You&rsquo;ll work on a diverse portfolio of projects spanning residential, multi-family, and commercial structures, with a strong focus on damage assessment and repair related to fire, wind, flood, and impact events. This role also includes adaptive reuse projects and enhancements to existing facilities to support evolving occupancy needs, equipment upgrades, and modernization efforts.
Additional opportunities may include structural design for commercial, retail, industrial, and hospitality developments.
Key Responsibilities
<ul><li>Prepare as-built drawings for existing structures</li><li>
Perform structural evaluations of existing and, at times, damaged buildings</li><li>
Develop drawings and specifications in compliance with applicable building codes and industry standards</li><li>
Research historical and current building codes and identify required upgrades</li><li>
Conduct field assessments, including work on ladders, lifts, scaffolding, rooftops, and in confined spaces</li><li>
Investigate structural conditions and determine repair strategies for damaged or underperforming systems</li><li>
Complete design work for upgrades, maintenance, and restoration of structures</li><li>
Lead project teams and ensure successful delivery of scope, schedule, and budget</li><li>
Partner with Business Development by providing technical expertise and participating in client meetings</li><li>
Produce and review technical deliverables including reports, bid documents, and construction documentation</li><li>
Perform additional duties as needed</li></ul>
Required Skills &amp; Competencies
<ul><li>Strong knowledge of structural systems across residential and commercial construction</li><li>
Expertise in load calculations, performance criteria, and material/member selection</li><li>
Excellent technical writing and reporting skills</li><li>
Proven ability to manage budgets, scopes, and project timelines</li><li>
Strong interpersonal skills with the ability to engage clients, colleagues, and stakeholders</li><li>
Experience leading teams and managing projects with a focus on QA/QC</li><li>
Ability to manage multiple deadlines and deliver high-quality outputs under pressure</li><li>
Skilled in preparing condition reports, repair designs, and construction documentation</li><li>
Ability to build and maintain strong client relationships</li><li>
Self-motivated with strong critical thinking and decision-making skills</li></ul>
Qualifications
<ul><li>Bachelor&rsquo;s degree in Civil or Structural Engineering (required)</li><li>
Professional Engineer (PE) license required; Structural Engineer (SE) preferred</li><li>
15+ years of structural design experience</li><li>
Proficiency in AutoCAD required; BIM experience is a plus</li><li>
Valid driver&rsquo;s license and reliable transportation required</li></ul>
Work Environment &amp; Requirements
<ul><li>Physical Demands: Standard (includes fieldwork activities)</li><li>
Overtime: As needed to meet project deadlines</li><li>
Travel: Up to 25% fieldwork, including occasional overnight travel</li><li>
Work Arrangement: Hybrid/remote flexibility</li></ul>
Why Join Us?
<ul><li>Work on challenging, high-impact structural projects</li><li>
Collaborate with experienced professionals across disciplines</li><li>
Opportunity to lead complex projects and mentor team members</li><li>
Flexibility with hybrid/remote work environment</li><li>
Competitive compensation and benefits package</li></ul>
The Salary Range for this position is $150,000 - $195,000 and is dependent on education, experience, location and certifications/licensure.
PHYSICAL DEMANDS, OVERTIME, AND TRAVEL
Physical Demands &ndash; Work will be performed both in an office setting and at outside locations (i.e., Client&rsquo;s office, industrial, construction, and/or residential sites). Employee is frequently required to stand, sit, climb ladders, bend, balance, stoop, kneel, crouch, talk, hear, and drive a motor vehicle to job sites. Employee may lift and/or move up to 50 pounds. Employee must be attentive, focused, and alert when conducting site inspections, speaking, and interacting with clients, preparing drawings and written reports. Clear vision and depth perception are also necessary. 
Overtime &ndash; This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. There will be periods where overtime will be required, which the employee will need to comply with in order to meet the demands of the position.
Additional Information:
NOW IS THE TIME to join this growing and stable company! We offer our full-time employees a competitive salary, bonus opportunities, and a complete benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), and opportunities for advancement! (www.rimkus.com)
At Rimkus, we value a diverse and inclusive workplace where all employees feel valued and respected. We are committed to creating a work environment that supports and celebrates the unique perspectives and experiences of all employees. If you share our commitment to diversity and inclusivity and are excited about joining a welcoming and supportive team, we encourage you to apply for our open positions.
Rimkus is an Equal Employment Opportunity (EEO) Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.
THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AND DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT OR A GUARANTEE OF CONTINUED EMPLOYMENT. 
Benefits 
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li><li>
Paid Time Off (Vacation, Sick &amp; Public Holidays)</li><li>
Family Leave (Maternity, Paternity)</li><li>
Short Term &amp; Long Term Disability</li><li>
Training &amp; Development</li><li>
Work From Home</li></ul></div>

Principal Consultant- Structural Engineer

Florida East Coast Railway

<div>Overview:
<div>
Supervise train crews on a freight train and coordinate switch engine crews. Place cars to facilitate loading and unloading and the makeup and breakdown on trains in a rail yard, industrial plant, or similar location. Paid classroom training for three (3) weeks; thereafter, new hire Conductors will continue on-the-job training in all levels of Conductor service (Yard, Local, Through Freight).</div><div></div><div> 
Starting pay is $29.34/hr. Salary will increase between $39.86 - $44.42/hr once qualified (after the probationary period ends) per collective bargaining agreement</div>
Responsibilities:
<ul><li><div>Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA)</div></li><li>
Review instructions from dispatchers and yardmasters, and discuss with locomotive engineer and train crew</li><li>
Inspect all equipment on cars prior to departures</li><li>
Receive and transmit information by radio and telephone</li><li>
Read and understand bulletins, work orders, and switch lists</li><li>
Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings or air brake hoses</li><li>
Work with customers to ensure accurate movement and placement of cars</li><li>
Maintain awareness of surrounding area and suspicious activity to ensure rail safety</li><li>
Operate locomotive equipment through the use of remote control device.</li><li>
Comprehend color and/or hand signals and systems</li><li>
Quickly and repeatedly make precise adjustments in moving the controls of a machine or vehicle to exact positions</li><li>
Quickly respond (with the hand, finger, or foot) to visual symbols, signals and displays (sound, light, picture, etc.)</li><li>
Assist other employees when and where instructed</li></ul>
Qualifications:
<div>
MINIMUM QUALIFICATIONS:</div><ul><li>
High school diploma or general education degree (GED)</li><li>
Must have a valid driver&rsquo;s license</li><li>
2 years verifiable work experience and/or college</li><li>
No driving violations involving alcohol or drugs within the past 3 years</li></ul><div>
PREFERRED QUALIFICATIONS:</div><ul><li>
Outside work experience</li><li>
Mechanical aptitude
</li><li>Experience working on an on-call basis</li><li>
Experience working varying shift schedules</li><li>
Heavy equipment experience</li></ul><div>
KNOWLEDGE &amp; SKILLS:</div>
Verbal comprehension (Understand oral and written communications<ul><li>-both general and technical)</li><li>
Communication skills (provide clear instructions/directions)</li><li>
Reasoning skills (problem solving and troubleshooting skills)</li><li>
Demonstrate auditory and visual acuity</li><li>
Applicants must have normal color vision to qualify for employment as a conductor.</li><li>
Basic Math</li><li>
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals</li></ul><div>
JOB REQUIREMENTS:</div><ul><li>
Work hours may include a nonstandard workweek, overtime, and various shift work, including on-call 7 days a week, 24 hours per day, with extended periods of time away from home and short rest between assignments in accordance with the hours of service regulation</li><li>
Advance to engineer position when required, based on seniority</li><li>
Work hours are based on seniority - new hires will work primarily nights, weekends, and holidays</li><li>
Must be able to report to work safely with two-hour notice</li><li>
Strict disciplinary policy regarding inability to report to work within proper time frame, or failure to accept a call for work</li><li>
Lift up to 90 pounds occasionally
</li><li>Stoop/bend/kneel/crouch/balance/climb on an occasional basis</li><li>
Work outside in all weather conditions and on occasion at elevated heights</li><li>
Work safely to prevent on the job accidents and injuries</li><li>
Wear protective equipment such as hard hat, hearing protection, safety-toe boots, or safety glasses</li><li>
Walk long distances over uneven terrain</li><li>
Work in cramped, confined, enclosed, or awkward places</li><li>
Ride on the outside of rail equipment for long periods of time</li><li>
Work hours may include a nonstandard workweek, overtime, and various shift work</li><li>
Complete annual training and pass safety rules examinations</li><li>
Must successfully complete probationary period</li><li>
May require random testing for drugs and/or alcohol</li><li>
Must pass all required assessments</li><li>
Must pass a background and drug screening</li><li>
Requires a medical examination, including physical capabilities, audio and vision testing</li><li>
Must meet color vision requirements as described in the Federal Railroad Administration (FRA) Regulations</li><li>
Active employees must complete one year in current position or craft before applying for positions</li><li>
An active or furloughed employee who changes to a new craft may be required to permanently relinquish his/her seniority in the former craft unless otherwise provided for in the applicable collective bargaining agreement or other governing agreement.</li><li>
This position is governed by a collective bargaining agreement, membership is required</li></ul><div></div><div> 
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.</div></div>

Conductor

Lennar

<div></div><div><div><div><div><div><div><div><div><div><div>Sr Data Engineer
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500&reg; company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
A Sr. Data Engineer is an experienced professional responsible for leading the development of complex data architectures. The role involves mentoring junior engineers, designing large-scale data solutions, and ensuring the reliability of data infrastructure. This position requires expertise in data engineering practices and a proactive approach to problem-solving.
<ul><li>A career with purpose.
</li><li>A career built on making dreams come true.
</li><li>A career built on building zero defect homes, cost management, and adherence to schedules.
</li></ul>Your Responsibilities on the Team
<ul><li>Lead the design and implementation of scalable, high-performance data architectures that support diverse data sources, including structured, semi-structured, and unstructured data.
</li><li>Architect and build data pipelines that can process and analyze large-scale datasets in real-time and batch modes.
</li><li>Mentor and guide junior data engineers in best practices, code quality, and technical skills, fostering a culture of continuous learning.
</li><li>Ensure the reliability, efficiency, and security of data pipelines by implementing monitoring, alerting, and automated recovery mechanisms.
</li><li>Collaborate with cross-functional teams, including data scientists, analysts, and product managers, to align data solutions with business needs and goals.
</li><li>Lead the adoption of new technologies and tools that enhance the data engineering capabilities of the team.
</li><li>Oversee the development of data models, schemas, and data marts that enable efficient data analysis and reporting.
</li><li>Implement data governance frameworks, including data lineage, metadata management, and data quality standards.
</li></ul>Requirements
<ul><li>Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or a related field.
</li><li>2-4 years of experience in data engineering or a related role, with demonstrated success in delivering data solutions.
</li><li>Proficient in SQL, with the ability to write complex queries, perform query optimization, and conduct performance tuning.
</li><li>Experience with Cloud warehouses like Snowflake, Databricks, and an understanding of their appropriate use cases.
</li><li>Strong programming skills in Python, Java, or Scala, with experience in data processing frameworks (e.g., Apache Spark, Hadoop).
</li><li>Experience with cloud platforms (AWS, Azure, GCP) and data services, such as AWS Redshift, Azure Synapse, or Google BigQuery.
</li><li>Knowledge of big data technologies, including Hadoop, Spark, Kafka, and HBase, with experience in distributed data processing.
</li><li>Familiarity with data orchestration tools, such as MWAA for scheduling and managing data workflows.
</li><li>Nice to have experience with reporting tools such as Power BI and Tableau is a plus
</li><li>Experience with data versioning and testing tools, such as DVC (Data Version Control) and dbt (data build tool).
</li><li>Understanding of data security practices, including encryption, access controls, and data masking.
</li><li>Familiarity with cloud administration in tools such as AWS, dbt, PowerBI, Tableau and Snowflake is preferred.
</li></ul></div></div></div></div></div></div></div></div></div>Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone&rsquo;s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar&rsquo;s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn&lt; https://www.linkedin.com/company/lennar/ &gt; for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.</div>

Sr Data Engineer

BLOSSOM

<div>Job Summary
The Core System Support Specialist (Tier 1) serves as the first point of contact for credit union clients, providing prompt and professional support for core banking software and related systems. This role is responsible for diagnosing, troubleshooting, and resolving issues related to core platform functionality &mdash; including member data, transaction processing, account maintenance, and system configurations &mdash; while delivering an exceptional client experience.
Supervisory Responsibilities:
None
Duties / Responsibilities:<ul><li>Serve as first-line support for credit union clients contacting Blossom via phone, email, or ticketing system regarding core banking software issues and inquiries.</li><li>Troubleshoot and resolve core system issues including member account data discrepancies, transaction processing errors, account maintenance functions, and software configuration questions.</li><li>Guide credit union staff through core software navigation, workflows, and best practices specific to their platform (e.g., Symitar/Episys, Corelation, Jack Henry, Fiserv).</li><li>Accurately log, track, and document all client interactions, issue details, and resolutions in the support ticketing system; escalate complex or unresolved issues to Tier 2 or appropriate internal teams.</li><li>Communicate regularly with members of the support, product development, and quality assurance teams to discuss recurring core system issues and share solutions and best practices.</li><li>Maintain and update the internal client information database and core system documentation.</li><li>Assist with software installation, system updates, and troubleshooting of related core platform components; refer issues beyond scope to appropriate staff.</li><li>Attend training sessions on core software updates, new product releases, and industry changes; assist in developing user manuals and internal knowledge base articles.</li><li>As experience grows, provide end-user training on core software functionality and related hardware or peripheral use.</li><li>Assist individuals with disabilities with use of software and hardware, providing adaptive accommodations as needed.</li><li>Participate in ongoing professional development to stay current with core banking software, credit union operations, and industry trends.</li><li>Perform other related duties as assigned.</li></ul>
Required Skills / Abilities:<ul><li>Working knowledge of core banking platforms used at credit unions (e.g., Symitar/Episys, Corelation Teller, Jack Henry Symitar, Fiserv DNA) or demonstrated aptitude to learn quickly.</li><li>Understanding of credit union operations including member accounts, share and loan products, transaction processing, and ACH/NACHA workflows.</li><li>Thorough understanding of computer software and hardware, including desktop computers, laptops, network devices, and peripherals.</li><li>Proficient in Google Workspace; working knowledge of SQL and/or XML preferred for core data troubleshooting.</li><li>Excellent communication skills, including active listening and the ability to translate technical information to non-technical users.</li><li>Excellent interpersonal and telephone skills; willingness to have calls monitored for quality assurance.</li><li>Service-oriented with proven ability to resolve client issues professionally and efficiently.</li><li>Ability to maintain professionalism and composure in high-volume or stressful situations.</li><li>Strong problem-solving and troubleshooting skills with excellent written and organizational abilities.</li><li>Effective at managing multiple tasks simultaneously in a fast-paced environment.</li><li>Proven desire to expand knowledge of core banking systems and the credit union industry.</li></ul>
Education and Experience:<ul><li>Minimum two years of experience supporting or working within core banking software at a credit union or financial institution, OR two or more years of technical support experience in a software/SaaS environment.</li><li>Financial institution experience &mdash; especially in credit unions or with core system platforms &mdash; strongly preferred; three years of customer service experience required if no direct financial institution experience.</li><li>Associate&rsquo;s degree with coursework in information technology, business, or a related field preferred; high school diploma or equivalent required.</li></ul>
Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul>
What We Offer:<ul><li>
Health, fully covered: Company-paid medical, dental, and vision insurance.</li><li>
Life &amp; AD&amp;D: Company-paid life and accidental death &amp; dismemberment coverage.</li><li>
Income protection: Company-paid short- and long-term disability.</li><li>
401(k) with match: Save for the long run, and we&rsquo;ll match.</li><li>
Remote allowance: Cell phone and internet connectivity expenses support.</li><li>
Flexible spending: FSA and Dependent Care (DCSA) accounts to stretch your pre-tax dollars.</li><li>
Unlimited PTO: Take the time you actually need.</li><li>
Employee Assistance Program (EAP): Confidential support for life&rsquo;s harder moments.</li><li>
Supplemental coverage: Voluntary insurance options to round out your plan.</li></ul></div>

Core System Support Specialist

Hopper

<div>
 
 About The Job
 
 
 
 As a member of the Finance and Strategy team, you won&rsquo;t just report on the business&mdash;you will build the systems that run it. Your day-to-day mission is to help our leaders make high-stakes decisions across Hopper&rsquo;s B2C, Media, and Sales verticals by merging deep financial intuition with
 
 AI-accelerated technical execution.
 
 
 
 We are moving away from manual, static modeling. We want a builder who views
 
 Claude
 
 and other LLMs as core teammates to automate workflows, architect complex SQL, and develop long-term FP&amp;A tooling. Whether you're chatting with an AI to build a better tool or presenting a budget update to a leader, you&rsquo;re in your element.
 
 
 
 What Would Your Day-to-day Look Like
 
 
 
 <ul>
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 Business Partnering: Act as a "Finance Engineer" for business leaders, translating complex operational drivers into automated reporting metrics to help them make better strategic decisions
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 Predictive Strategic Planning Focus: Architect long-range forecasting models and engines that go beyond static spreadsheets. You&rsquo;ll use AI to simulate "what-if" scenarios, helping the business navigate short-term volatility while building a resilient, code-based roadmap for the next 3&ndash;5 years.
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 Technical Infrastructure &amp; Automation: Build and maintain the code-based systems that power our finance engine. You&rsquo;ll leverage Claude to write, debug, and optimize complex SQL and Big Query workflows to automate real-time dashboards and weekly performance briefings, ensuring our financial reporting is scalable and automated.
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 GTM &amp; Sales Architecture: Partner with the Sales and Media teams to engineer high-leverage Go-To-Market strategies. You&rsquo;ll design automated frameworks to track sales velocity, customer acquisition costs (CAC), and pipeline health, using AI to model complex incentive structures and ROI simulations that align sales behavior with our long-term financial goals.
 
 
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 An ideal candidate has
 
 
 
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 A degree in Business, Strategy, Finance, Math, Engineering, or other quantitative discipline
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 5-7+ years of experience in a similar role
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 Strong fluency working independently with SQL and large-scale transactional datasets.
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 You have a proven track record of using Claude, ChatGPT, or GitHub Copilot to amplify your output.
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 Entrepreneurial spirit, ability to work autonomously; builder mindset
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 Proven track record in FP&amp;A or Strategic Finance supporting Sales and Media teams. You understand the nuances of sales velocity, pipeline modeling, and B2B unit economics.
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 Strong analytical and creative problem-solving skills, with strong modeling experience
 
 
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 Perks And Benefits Of Working With Us
 
 
 
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 Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
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 Unlimited PTO.
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 Carrot Cash travel stipend.
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 Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
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 Please ask us about our very generous parental leave, much above industry standards!.
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 Entrepreneurial culture where pushing limits and taking risks is everyday business.
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 Open communication with management and company leadership.
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 Small, dynamic teams = massive impact.
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 100% employer paid Medical, Dental and Vision coverage for employees.
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 Access to Disability &amp; Life insurance.
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 Health Reimbursement Account (HRA).
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 DCA/ FSA and access to 401k plan.
 
 
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 More about Hopper
 
 
 
 At Hopper, we are on a mission to become the leading travel platform globally &ndash; powering Hopper&rsquo;s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions &ndash; helping people travel better and save more on their trips.
 
 
 The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers &ndash; with 70% of its users being Gen Z and millennials.
 
 
 While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we&rsquo;ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world&rsquo;s largest brands.
 
 
 Through HTS, our B2B division, the company supercharges its partners&rsquo; direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
 
 
 Here are just a few stats that demonstrate the company&rsquo;s recent growth:
 
 
 Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS&rsquo; channels every year.
 
 
 Our fintech products &ndash; including Cancel for Any Reason and Flight Disruption Assistance &ndash; have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
 
 
 Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
 
 
 Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
 
 
 Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper&rsquo;s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
 
 
 Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
 
 
 Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials..
 
 
 Come take off with us!
 
 
 Compensation Range: $170K - $210K
 
 
</div>

Finance & Strategy Manager, Hopper/ HTS (100% Remote - USA)

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