receptionist

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customer service representative Jobs in Dubai

customer service representative

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spa receptionist

RIVER STONE

We are currently looking for a Spa Receptionist to join our team.Requirements:<ul><li>Minimum 3 years of experience as a Receptionist.</li><li>Spa experience is preferred.</li><li>Ability to handle appointments, client inquiries, and reception duties professionally.</li></ul>Working Hours:<ul><li>12 Hours Duty</li></ul>Responsibilities:<ul><li>Welcome and assist clients.</li><li>Manage bookings and appointments.</li><li>Handle phone calls, WhatsApp inquiries, and customer requests.</li><li>Maintain reception records and daily reports.</li><li>Coordinate with therapists and management to ensure smooth operations.</li></ul>Location: Dubai, UAE 0563386789Pay: From AED3,000.00 per monthWork Location: In person

Spa Receptionist

JW Marriott

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26073630
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
 
 
 Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1-year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES
Anantara The Palm employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Communicate with the team to identify areas for improvement and develop and implement continuous improvement programs.</li><li>
Ensure all staff clearly understand their responsibilities and job descriptions.</li><li>
Ensure all reports submitted to Operations and other relevant stakeholders are accurate and concise.</li><li>
Provide the team with a clear understanding of spa costs and expenses, including petty cash expenditures, product usage, and other operational costs.</li><li>
Conduct disciplinary actions as required, accurately documenting verbal and written warnings for policy and procedure violations.</li><li>
Conduct weekly meetings with all staff to discuss revenue performance, operational challenges, sales techniques, quality of work, training needs, and any other relevant matters.</li><li>
Organize upselling training programs, spa promotion initiatives, and training for the team.</li><li>
Monitor retail and spa service displays within the spa and public areas.</li><li>
Maintain overall quality standards and ensure compliance with company requirements.</li><li>
Evaluate, coach, and guide spa staff to improve their skills and performance.</li><li>
Work closely with the hotel to ensure spa and hotel activities are effectively coordinated.</li><li>
Collaborate with others to achieve common goals, perform effectively as both a team leader and team member, and promote teamwork within the organization.</li><li>
Ensure a positive working environment and support staff welfare within the spa.</li><li>
Maintain a thorough understanding of and adhere to all company policies and procedures.</li><li>
Maintain a thorough understanding of and adhere to company policies relating to fire safety, hygiene, health, and safety.</li></ul>
#LI-MH1 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in business and/or Hospitality Management</li><li>
At Least 5 years' experience in hospitality industry, in luxury resorts or hotels in the UAE</li><li>
Previous Managerial experience in a professional Spa setting</li><li>
Keen on P&amp;L and selling skill</li><li>
Ability to make decisions</li><li>
International work experience is preferred.</li></ul></div>

Spa Manager

Kimpton

<div>At Kimpton Sevn Dubai, we are seeking a Recreation &amp; Spa Manager to lead and elevate wellness, recreation, and spa experiences within one of Dubai's most anticipated lifestyle hospitality destinations.
This role is designed for a highly engaging, service-driven, and operationally focused leader who understands that exceptional wellness experiences are built on personalized service, inspiring environments, innovative programming, and high-performing teams&mdash;ensuring every guest interaction promotes wellbeing, relaxation, and memorable lifestyle experiences.
One Hotel. A Bold Lifestyle Vision. One Extraordinary Standard of Wellness.
This is more than a traditional Recreation &amp; Spa Manager role.
Kimpton Sevn Dubai is being created as a vibrant lifestyle destination where authentic hospitality, meaningful connections, and curated experiences come together. The spa, recreation, and wellness facilities will play a critical role in defining the guest journey and enhancing the hotel's lifestyle positioning.
You will help bring the wellness vision to life&mdash;creating exceptional spa experiences, engaging recreational offerings, and personalized guest journeys that reflect the creativity, energy, and individuality of the Kimpton brand.
Why This Role Matters
Great wellness experiences create lasting memories.
As Recreation &amp; Spa Manager, you will oversee day-to-day spa and recreation operations while supporting the Hotel Manager in delivering exceptional guest experiences, operational excellence, team development, and commercial performance.
You will serve as a key leader for the wellness operation, ensuring standards are consistently maintained while fostering an environment of care, professionalism, innovation, and genuine hospitality.
This is a unique opportunity to shape the wellness culture of a landmark pre-opening hotel while building a guest-centric operation from the ground up.
Be the Driving Force Behind Exceptional Wellness Experiences
You will work closely with the Hotel Manager while leading spa, recreation, fitness, and wellness teams throughout the hotel.
From daily guest interactions and colleague development to wellness programming and operational readiness, you will help create experiences that inspire guests to relax, recharge, and reconnect.
What We'll Support You to Do<ul><li>Drive Wellness Excellence: Deliver exceptional spa, fitness, and recreation experiences that exceed guest expectations</li><li>Build High-Performing Teams: Recruit, mentor, and develop passionate wellness professionals</li><li>Support Pre-Opening Success: Establish operational standards, guest journeys, and wellness experiences from day one</li></ul>
The Gig
Reporting to the Hotel Manager, the Recreation &amp; Spa Manager will oversee all spa, recreation, fitness, and wellness operations at Kimpton Sevn Dubai.<ul><li>The Opportunity:</li></ul>
Help shape the wellness identity of one of Dubai's most exciting lifestyle hospitality openings<ul><li>The Strategy:</li></ul>
Deliver exceptional guest experiences, operational excellence, and innovative wellness programming<ul><li>The Impact:</li></ul>
Create meaningful wellness experiences while building a highly engaged team and commercially successful operation
You will be accountable for guest satisfaction, operational performance, wellness programming, team leadership, revenue generation, and overall spa and recreation excellence throughout the hotel.
Stay Human
At Kimpton, hospitality is personal.
This role is about wellbeing, connection, and creating meaningful experiences&mdash;helping guests feel their best while inspiring teams to deliver genuine and memorable service every day.
Your Day-to-Day
No two days are the same; your responsibilities will span a range of operational, commercial, and leadership activities, including but not limited to:
Wellness Leadership &amp; Standards<ul><li>Support the execution of the hotel's wellness and lifestyle vision</li><li>Ensure all spa, recreation, and fitness experiences meet the highest quality standards</li><li>Maintain consistency across all wellness touchpoints</li><li>Uphold Kimpton and IHG brand standards at all times</li></ul>
Operational Excellence<ul><li>Oversee daily spa, recreation, pool, and fitness center operations</li><li>Ensure seamless guest experiences across all wellness facilities</li><li>Monitor service quality, cleanliness, safety, and operational efficiency</li><li>Drive continuous improvement in guest journeys and service delivery</li></ul>
Team Leadership &amp; Development<ul><li>Lead, coach, and inspire spa and recreation colleagues</li><li>Foster a culture of care, accountability, professionalism, and teamwork</li><li>Support recruitment, onboarding, and ongoing training initiatives</li><li>Develop future wellness leaders through mentorship and coaching</li></ul>
Pre-Opening Wellness Excellence<ul><li>Support recruitment and development of the pre-opening wellness team</li><li>Assist with facility setup, operational readiness, and service preparation</li><li>Implement SOPs, treatment protocols, wellness standards, and training programs</li><li>Participate in trial operations, facility testing, and opening readiness exercises</li></ul>
Guest Experience &amp; Wellness Programming<ul><li>Develop wellness initiatives, fitness activities, and recreational experiences</li><li>Collaborate on seasonal promotions, events, and guest engagement programs</li><li>Support VIP guest experiences and personalized wellness journeys</li><li>Continuously identify opportunities to elevate guest satisfaction</li></ul>
Financial &amp; Operational Control<ul><li>Manage departmental budgets, revenue targets, and operational expenses</li><li>Maximize spa, wellness, and recreation revenue opportunities</li><li>Monitor retail performance, treatment utilization, and productivity levels</li><li>Contribute to achieving departmental financial goals</li></ul>
Cross-Functional Collaboration<ul><li>Partner with Front Office, Housekeeping, Engineering, Marketing, and Food &amp; Beverage teams</li><li>Support hotel-wide guest experience initiatives</li><li>Collaborate with leadership teams on wellness and lifestyle programming</li><li>Contribute to a culture of innovation and operational excellence</li></ul>
What Success Looks Like<ul><li>Consistently exceptional wellness and spa experiences</li><li>Successful pre-opening and launch of Kimpton Sevn Dubai's wellness facilities</li><li>Strong guest satisfaction and positive wellness feedback</li><li>Highly engaged, motivated, and service-focused teams</li><li>Effective revenue generation and commercial performance</li><li>A distinctive wellness offering that enhances the Kimpton guest experience</li></ul>
Who This Role Is Perfect For<ul><li>A passionate wellness and hospitality leader ready for a major pre-opening opportunity</li><li>Experienced in luxury hotels, lifestyle hospitality, destination spas, or wellness resorts</li><li>Strong in guest experience, operations, and people leadership</li><li>Passionate about wellbeing, recreation, and personalized service</li><li>Energized by dynamic environments and opening new concepts</li></ul>
What We Need From You
Ideally, you bring some (or all) of the following qualifications and experience:
Education<ul><li>Diploma or Degree in Hospitality Management, Spa Management, Wellness, Recreation, Business Management, or related field preferred</li></ul>
Experience<ul><li>5&ndash;8 years of progressive leadership experience within luxury hotel spas, wellness resorts, or recreation operations</li><li>Previous Spa Manager, Recreation Manager, or Wellness leadership experience preferred</li><li>Pre-opening experience highly desirable</li><li>Strong knowledge of spa operations, wellness programming, guest service, and commercial management</li></ul>
Personal Attributes<ul><li>Passionate about wellness, hospitality, and guest satisfaction</li><li>Strong leadership and people development capabilities</li><li>Highly organized and operationally disciplined</li><li>Commercially aware and guest-focused</li><li>Energetic, engaging, and service-driven</li><li>Calm under pressure and solution-oriented</li><li>Committed to creating exceptional wellness experiences from the ground up</li></ul>
What You Can Expect from Us
At Kimpton Sevn Dubai, part of IHG Hotels &amp; Resorts, we believe our success begins with our people.
We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world&rsquo;s most respected hospitality groups.
We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.
Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams&mdash;because when our people are supported and thriving, they create exceptional experiences for our guests and each other
Kimpton Sevn Dubai: A Culture of Connection, Craft &amp; Care
At Kimpton Sevn Dubai, you are not simply joining a team&mdash;you are becoming part of a culture that is personal, thoughtful, and distinctly human.
We are a close-knit, collaborative community where trust is earned, individuality is valued, and excellence is shaped through genuine care for people and experience.
We believe diverse perspectives strengthen our culture and inspire creativity. We seek individuals who are naturally intuitive, detail-oriented, and passionate about creating memorable moments that feel both effortless and meaningful.
At Kimpton, hospitality is bold yet refined, expressive yet intentional. More than a place to stay, we create spaces where guests feel connected, inspired, and truly welcomed&mdash;and where our teams feel empowered to bring their personality, creativity, and craftsmanship to everything they do.
Ready to Shape Something Distinctive?
If you do not meet every requirement but believe you bring the right energy, creativity, and passion for people, we would still love to hear from you.
Join Kimpton Sevn Dubai and be part of shaping a luxury lifestyle experience where individuality is celebrated, ideas are valued, and every detail contributes to something memorable.
Kimpton Hotels &amp; Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors &amp; colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Recreation & Spa Manager – Wellness, Lifestyle & Guest Experience Leader at Kimpton Sevn Dubai (Pre-Opening)

Kayla Medical & Aesthhetic Centre

Job SummaryWe are seeking a professional, friendly, and organized Receptionist who is fluent in both Hindi and English to join our team. The ideal candidate will be responsible for managing front desk operations, handling patient appointments, providing excellent customer service, and ensuring smooth communication between patients and clinic staff.Key Responsibilities<ul><li>Welcome and assist patients and visitors professionally.</li><li>Answer phone calls, WhatsApp inquiries, and emails promptly.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Register patients and maintain accurate records in the clinic management system.</li><li>Handle patient inquiries regarding services, packages, and appointments.</li><li>Coordinate with doctors, nurses, and technicians to ensure smooth patient flow.</li><li>Process payments and issue receipts when required.</li><li>Maintain cleanliness and organization of the reception area.</li><li>Follow clinic policies regarding patient confidentiality and data protection.</li><li>Assist management with administrative tasks as assigned.</li></ul>Requirements<ul><li>Fluent in Hindi and English (spoken and written).</li><li>Previous experience as a receptionist, customer service representative, or front desk executive preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office and computer systems.</li><li>Experience in a medical center, aesthetic clinic, or healthcare facility is an advantage.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>Preferred Qualifications<ul><li>Experience with appointment booking systems or CRM software.</li><li>Knowledge of medical or aesthetic clinic operations.</li><li>Additional languages (Arabic, Urdu, or Punjabi) will be an advantage.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Annual leave and public holidays as per UAE Labour Law.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities.</li></ul>How to ApplyInterested candidates are invited to apply with their updated CV, recent photograph, and contact details.Language Requirement: ✔ Hindi (Required) ✔ English (Required)Experience: ✔ Receptionist / Customer Service: 1 year (Preferred)Work Location: Dubai, UAEShort Indeed VersionHindi &amp; English Speaking Receptionist &ndash; DubaiWe are looking for a friendly and professional Receptionist fluent in Hindi and English to join our clinic. Responsibilities include appointment booking, patient registration, answering calls and WhatsApp messages, coordinating with medical staff, and providing excellent customer service.Requirements:<ul><li>Fluent in Hindi and English</li><li>Good communication skills</li><li>Computer knowledge</li><li>Receptionist or customer service experience preferred</li><li>Healthcare/clinic experience is an advantage</li></ul>Pay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Receptionist (Hindi & English Speaking)

Prestige One Developments

Job Title: ReceptionistJob Summary: We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will manage front-desk operations, handle inquiries, and provide administrative support to ensure smooth day-to-day office operations.Key Responsibilities:<ul><li>Greet and welcome visitors in a professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage meeting room bookings and visitor logs.</li><li>Handle incoming and outgoing mail, courier services, and deliveries.</li><li>Maintain a clean and organized reception area.</li><li>Assist with administrative and clerical tasks as required.</li><li>Coordinate with internal departments to support office operations.</li><li>Manage office supplies and maintain inventory records.</li></ul>Requirements:<ul><li>Bachelor's degree or equivalent.</li><li>Proven experience in a receptionist, front desk, or customer service role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office applications.</li><li>Professional appearance and positive attitude.</li><li>Strong organizational and multitasking abilities.</li></ul>Pay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Front Desk Receptionist

Khlegal

Job Title: Legal ReceptionistLocation: UAEJob Description:We are seeking a professional and experienced Legal Receptionist to join our law firm in the UAE. The ideal candidate will be responsible for managing front-desk operations, handling client communications, and providing administrative support to the legal team.Key Responsibilities:<ul><li>Greet and assist clients and visitors in a professional manner.</li><li>Answer, screen, and direct incoming phone calls and emails.</li><li>Schedule appointments, meetings, and maintain calendars.</li><li>Handle incoming and outgoing correspondence and courier services.</li><li>Maintain client records and ensure proper filing of documents.</li><li>Coordinate with lawyers and staff regarding appointments and client inquiries.</li><li>Assist with general administrative and office support tasks.</li><li>Ensure the reception area is organized and presentable at all times.</li></ul>Requirements:<ul><li>Minimum 3&ndash;4 years of experience as a Receptionist, preferably in a law firm or professional services environment within the UAE.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English is mandatory (spoken and written).</li><li>Arabic language skills are an advantage.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and customer-service-oriented attitude.</li><li>Ability to handle confidential information with discretion.</li></ul>Preferred Qualifications:<ul><li>Experience working in a legal environment.</li><li>Familiarity with legal terminology and document management systems.</li></ul>Salary: To be discussed during the interview based on qualifications and experience.Work Location: In person

Legal Receptionist

Explore 51+ Spa receptionist in Dubai this July. Find roles across top companies and apply now to boost your career.

51 spa receptionist jobs In Dubai

Spa Receptionist

Spa Receptionist

Spa Manager

Recreation & Spa Manager – Wellness, Lifestyle & Guest Experience Leader at Kimpton Sevn Dubai (Pre-Opening)

Receptionist (Hindi & English Speaking)

Front Desk Receptionist

Legal Receptionist