receptionist

guest service agent

front desk agent

reservations agent

front desk receptionist

spa receptionist

Hilton Hotels

As a Spa Receptionist for Doubletree by Hilton Dubai Jumeirah Beach, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards: 
<ul>
<li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 
<ul>
<li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul>
<li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience</li>
</ul>

Spa Receptionist

Beutics.com LLC

Job Description:
We are seeking a professional and knowledgeable Spa Receptionist to join our team. The ideal candidate will act as the first point of contact for our valued clients, ensuring a welcoming and seamless experience.
Key Responsibilities:
- Greet clients warmly and assist with inquiries.
- Manage appointment bookings and scheduling efficiently.
- Handle client check-ins, check-outs, and payments.
- Maintain a clean and organized reception area.
- Provide information about spa treatments, services, and packages.
- Address customer concerns or escalate them as necessary.
Requirements:
- Female candidates preferred.
- Must hold a valid own visa.
- Previous experience in a similar role within the spa or hospitality industry is highly preferred.
- Excellent communication and interpersonal skills.
- Knowledge of spa services and treatments is an advantage.
- Proficient in English; additional languages are a plus.
- Must be under the age of 40.

JA Resorts & Hotels

Duties and Responsibilities: Welcome guests and answer all enquiries observing set standards in a professional manner representing the high standards of the Spa. Answer the phone as per standard policy and to respond to guest queries in an efficient and professional manner. Follow reception opening and closing procedures. Maintain a complete knowledge of the treatments, products and special services/ promotions that may be offered at the time. Ensure client consultation records (release forms) are completed in order to allow therapist to conduct a thorough screening prior to commencing the treatment. Coordinate all relevant information to the booking schedule in a well-organized manner to maximize treatment revenue and guest satisfaction. Have full retail knowledge and the prices charged. Maintain the cleanliness and hygiene of the Reception desk and Reception Retail Area. Keep proper filing of all information required. Responsible for all billing procedures at the Reception desk and the correct reconciliation of funds at the closing of each shift and at the end of the day. Assist the guests in changing rooms, when necessary. Ensure accuracy in all matters of logged information and liaise with Line Manager so that all appointments are dealt with efficiency. Assist with administrational duties such as purchasing, receiving and inventory reporting. Participate in outside spa promotions to secure the spa with the revenue needed on a daily/monthly basis. Coordinate therapists and other associates as per booking sheet appointments. Maintain adequate stock supplies for the Reception and coordinate with Spa/Salon. Assist guests with information related to good products and maintain service knowledge of products. Qualifications: Education &amp; Experience: <ul>
<li> High school diploma or equivalent; diploma or certification in hospitality, wellness, or a related field is a plus. </li>
<li> Minimum 1 2 years of experience in a customer service or front desk role, preferably in a hotel, spa, or wellness center. </li>
<li> Previous experience using booking/reservation software or spa management systems is an advantage. </li>
</ul> Skills &amp; Competencies: <ul>
<li> Excellent communication and interpersonal skills with a friendly, professional demeanor. </li>
<li> Strong organizational and time management skills. </li>
<li> Attention to detail and accuracy, especially in appointment scheduling and billing procedures. </li>
<li> Good knowledge of spa treatments, wellness products, and guest service standards. </li>
<li> Ability to multitask and handle guest requests efficiently in a fast-paced environment. </li>
<li> Strong sales and upselling abilities for spa services and retail products. </li>
<li> Comfortable handling cash and performing basic accounting/reconciliation duties. </li>
</ul>

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
 <li>
 To co-ordinate guests consultation records with the Therapists.
 </li>
 <li>
 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
 <li>
 To adhere to an agreed reporting system on a timely basis.
 </li>
 <li>
 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
 <li>
 Complete daily opening procedures and check lists per relevant area daily.
 </li>
 <li>
 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
 <li>
 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
 <li>
 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
 <li>
 To give the clientele the best possible service, and make the client feel important.
 </li>
 <li>
 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
 <li>
 To ensure that all administrative procedures run professionally.
 </li>
 <li>
 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
 <li>
 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
 <li>
 To participate in training and personal development programs within the Spa Department.
 </li>
 <li>
 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
 <li>
 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
 <li>
 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

SPA Receptionist

AccorHotel

Job Description <div> Reporting to the Spa &amp; Recreation Manager, responsibilities and essential job functions include but are not limited to the following: <ul> <li>Consistently offer professional, friendly and engaging service</li> <li>Welcome guests to the Spa and ensure they have a safe and enjoyable experience</li> <li>Ensure all guests are registered prior to using the fitness facility</li> <li>Ensure all guests are aware of the guidelines regarding the use of the facility</li> <li>Maintain cleanliness of all types of equipment, public and service areas</li> <li>Ensure guest members are aware of all programs and activities available</li> <li>Provide guests with all information regarding the fitness facility and its offerings</li> <li>Provide all administrative duties as required</li> <li>Assist in promoting the facility and organizing special events as required</li> <li>Report any equipment that needs servicing</li> <li>Provide a high level of guest satisfaction through effective communication</li> <li>Follow departmental policies and procedures</li> <li>Follow all safety and sanitation policies</li> <li>Other duties as assigned</li></ul></div>

Floss and Gloss Dental Clinic LLC

We are lloking for a confident, presentable, and service-driven Receptionist who can also assist with basic marketing and lead management. You will be the first face of the clinic and play a key role in both client experience and clinic growth.This role is perfect for someone who loves aesthetics, enjoys interacting with people, and has a flair for marketing and social media.Key Responsibilities:Reception &amp; Front Desk Operations<ul><li>Greet and welcome all clients with warmth and professionalism.</li><li>Handle appointment bookings (phone, WhatsApp, walk-ins).</li><li>Manage patient registration, consultation scheduling, and follow-ups.</li><li>Handle billing, payments, and maintain daily cash records.</li><li>Maintain a neat and organized reception and waiting area.</li><li>Offer refreshments to waiting clients and ensure client comfort.</li><li>Coordinate effectively with doctors, therapists, and management.</li></ul>Marketing &amp; Lead Management<ul><li>Assist with responding to leads from social media platforms (especially TikTok, Instagram, and WhatsApp).</li><li>Track and follow up with leads to convert inquiries into bookings.</li><li>Encourage and guide clients to leave Google reviews and testimonials.</li><li>Take behind-the-scenes photos/videos (with consent) for posting or for marketing use.</li><li>Collaborate with the marketing team on ongoing promotions or campaigns.</li><li>Support monthly promotional activities inside the clinic.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in a front desk or receptionist role (preferably in a clinic or spa setting).</li><li>Good English and Arabic communication</li><li>Confident in handling customers and explaining treatments.</li><li>Basic understanding of skin/aesthetic treatments is an advantage.</li><li>Comfortable using WhatsApp, Instagram, and basic marketing tools.</li><li>Organized, punctual, and able to multitask under pressure.</li><li>Presentable appearance and pleasant personality.</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Training and development opportunities</li><li>Attractive salary and performance-based incentives</li><li>Opportunities to grow in front desk and marketing roles</li></ul>To Apply: Please submit your CV with a recent photo. We&rsquo;re excited to welcome someone passionate about both service and beauty to the Floss &amp; Gloss family!Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Aesthetic Clinic Receptionist

Marriott International

<div>Additional Information 
Job Number25176833 
Job CategorySpa 
LocationAl Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
START YOUR JOURNEY WITH US
Can you imagine waking up to the sound of silence where the horizon stretches endlessly and the desert whispers stories of centuries past? 
Welcome to Al Maha, a Luxury Collection Desert Resort &amp; Spa, a timeless sanctuary hidden among the rolling dunes of the Dubai Desert Conservation Reserve.
Here, every sunrise paints the sands in gold, and every moment invites you to slow down and reconnect with nature, with purpose, and with yourself. 
Among lush palm groves and desert wildlife, our 42 private pool villas offer a world apart, a place where luxury feels natural and authenticity breathes in every detail, from handcrafted interiors to views that blur the line between sky and earth.
Our story is one of heritage, passion, and belonging, and now, it could be yours too. 
Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself.
LOVE WHAT YOU DO EVEN MORE
At Marriott, we believe exceptional guest experiences begin with how we treat our associates. 
At Al Maha, you&rsquo;ll become part of a close-knit family that values passion, purpose, and pride in what we do.
We&rsquo;re looking for talented and dedicated individuals to join our team, and in return, we offer you the following:<ul>
<li>A career with limitless horizons, from the golden dunes of Al Maha to over 8,000 Marriott hotels worldwide, where new opportunities await.</li>
<li>Professional growth and mentorship guided by some of the region&rsquo;s most accomplished hoteliers.</li>
<li>Competitive salary and benefits, including on-property accommodation and full-board meals.</li>
<li>Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family.</li>
<li>Comprehensive medical and life insurance coverage.</li>
<li>All the tools, resources, and support you need to excel every day.</li></ul>
OUR EXPECTATIONS FROM THE ROLE:
The following are specific responsibilities and contributions critical to the successful performance of the position<ul>
<li>Monitor and stick to time schedule to stay on schedule throughout the day.</li>
<li>Escort guests to and from treatment rooms.</li>
<li>Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service.</li>
<li>Check with guest to promote continued comfort throughout service (e.g., comfortable temperature, amount of pressure).</li>
<li>Provide massage services to guests using props (e.g., rain sticks, hot stones) and/or products (e.g., oils, gels, lotions).</li>
<li>Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.</li>
<li>Offer guests amenities such as water, juice, or heated neck pillows.</li>
<li>Maintain current licensure in service area by taking continuing education if needed and renewing license before expiration date, where applicable.</li>
<li>Keep current with techniques and modalities related to field of work.</li>
<li>Maintain current skills and licensure in service area as per regional requirements.</li>
<li>Arrange workstation, treatment room, and/or drapes to promote guest comfort and safety.</li>
<li>Check computer or reservation center for updates and changes to schedule regularly throughout the day.</li>
<li>Confirm guest first and last name and type of treatment scheduled prior to beginning treatment.</li>
<li>Handle inappropriate guest behavior by following Marriott International standard operating procedure for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.</li>
<li>Assist to maintain and develop client database.</li>
<li>Assist to maintain guest history files on all existing guests and create files for new guests.</li>
<li>Review all upcoming appointments and treatments.</li>
<li>Demonstrate knowledge of current trends in spa industry.</li>
<li>Maintain basic Spa knowledge of the following: Spa operating hours, spa menu location, pricing, fees and charges for all spa services that the massage therapist performs, and check-in and check-out procedures.</li>
<li>Maintain knowledge of retail brands, services and special promotions available in the Spa.</li>
<li>Maintain working knowledge of Spa equipment and facilities that the massage therapists typically uses throughout their work shift.</li>
<li>Promote and sell spa services including retail offerings related to the Spa.</li>
<li>To assist in manning the lobby Spa promotional desk and Recreation desk when available</li>
<li>Follow Saray Spa treatment standards and ensure consistency at all times</li>
<li>Assist in maintaining supplies and equipment inventories within budget.</li>
<li>Assist in maintaining cleanliness of spa and related areas and equipment.</li>
<li>To be trained and assist in spa booking process including Spa Soft and Micros</li>
<li>Provide assistance to the Receptionist whenever available or not booked for a treatment. To assist in manning the Reception area by receiving calls as well as incoming guests when free</li>
<li>Assist in marketing and selling the spa at the pool deck, lobby desk and Executive Lounge as required</li>
<li>As the hotel operates 24 hours, 7 days a week, any reasonable requests by your managers must be honored including schedule changes.</li></ul>
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Therapist

Explore 383+ Spa receptionist in Dubai this November. Find roles across top companies and apply now to boost your career.

383 spa receptionist jobs IN Dubai

Spa Receptionist

Spa Receptionist

Spa Receptionist

SPA Receptionist

Spa Receptionist

Aesthetic Clinic Receptionist

Spa Therapist