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spa receptionist

PAUS WELLNESS LADIES SPA CLUB CO.

We are looking for a female spa receptionist for our LADIES ONLY spa.The spa receptionist will play a crucial role in providing a warm welcome to clients and ensuring smooth and efficient operations at the front desk. The receptionist will be the first point of contact for guests and will be responsible for maintaining a welcoming and professional environment.This role involves managing appointments, customer inquiries, billing, and supporting the spa team to deliver a high-quality, relaxing experience for clients. This role is ideal for individuals who enjoy working in a customer-focused environment and have a passion for creating a relaxing and welcoming atmosphere.Key Responsibilities1. Client Greeting and Assistance:<ul><li>Greet clients warmly and professionally upon arrival, ensuring a positive first impression.</li><li>Assist clients with check-ins, inform them about available services, and provide information about spa treatments, promotions, and packages.</li><li>Confirm and verify client appointments and personal preferences.</li><li>Direct clients to the appropriate treatment rooms or areas in the spa.</li></ul>2. Appointment Management:<ul><li>Manage and update the spa appointment book or booking system, ensuring all reservations are accurately scheduled.</li><li>Confirm appointments with clients via phone or email as necessary.</li><li>Handle rescheduling and cancellations, accommodating clients&rsquo; requests while maximizing appointment availability.</li><li>Ensure all treatment times are properly allocated and that clients are seen promptly.</li></ul>3. Phone and Email Communication:<ul><li>Answer phone calls promptly and professionally, assisting with inquiries, booking appointments, and providing service information.</li><li>Respond to email inquiries and online booking requests efficiently.</li><li>Handle any follow-up calls for feedback, reminders, or promotional offers.</li></ul>4. Billing and Payment Processing:<ul><li>Process client payments for services and retail products, including cash, credit cards, and other forms of payment.</li><li>Issue receipts and maintain accurate records of transactions.</li><li>Manage billing for packages, memberships, or gift certificates, ensuring all charges are accurate and up-to-date.</li></ul>5. Client Records and Data Management:<ul><li>Maintain accurate and confidential client records, including contact details, preferences, and any special requests or medical concerns.</li><li>Ensure all client information is updated in the spa&rsquo;s management system.</li><li>Assist in managing the spa&rsquo;s membership and loyalty programs.</li></ul>6. Spa Environment and Cleanliness:<ul><li>Ensure the reception area and spa are clean, organized, and presentable at all times.</li><li>Help maintain the ambiance of the spa, including managing music, lighting, and temperature, to enhance the guest experience.</li><li>Monitor the availability of retail products, towels, magazines, and other supplies for guests.</li></ul>7. Customer Service and Problem Resolution:<ul><li>Address client concerns or complaints politely and professionally, ensuring a prompt resolution.</li><li>Provide a personalized experience by remembering client preferences, names, and special requests when possible.</li><li>Offer spa promotions, retail products, and upcoming events to clients, encouraging upselling and increasing sales.</li></ul>Key Skills and Competencies<ul><li>Customer Service: Strong ability to engage with clients and ensure an exceptional experience.</li><li>Communication: Excellent verbal and written communication skills for client interaction and internal coordination.</li><li>Organization: Highly organized with the ability to manage multiple appointments, tasks, and client requests efficiently.</li><li>Multitasking: Ability to manage a busy front desk, handle phone calls, and assist clients without losing focus.</li><li>Problem-Solving: Ability to handle client complaints or issues calmly and professionally.</li><li>Tech Savvy: Familiarity with spa management software, booking systems, and general office equipment (phones, fax, computer).</li><li>Attention to Detail: Ensuring all client records, billing, and appointment details are accurate.</li></ul>Qualifications:<ul><li>High school diploma or equivalent (a degree in hospitality, tourism, or related field is a plus).</li><li>Previous experience in customer service, preferably in the spa, wellness, or hospitality industry.</li><li>Knowledge of spa treatments and services is a plus.</li><li>Proficiency in using computer systems and office software.</li><li>Strong organizational and time management skills.</li><li>Professional and friendly demeanor, with the ability to handle high-pressure situations.</li><li>Minimum 1-2 years of experience in luxury spa environments in UAE</li><li>Excellent communication and interpersonal skills</li></ul>Job Type: Full-time

Spa Receptionist (female)

Marriott International

<div>Additional Information 
Job Number25153214 
Job CategorySpa 
LocationJW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY
The following are specific responsibilities and contributions critical to the successful performance of the position:
<div><ul><li>To ensure that you are always courteous and friendly to guests, attentive to their needs, handle problems in a professional manner and are conscious of the importance of safety.</li></ul>
<ul><li>To be responsible for the cleanliness of all areas within and around the Reception area including the juice bar.</li></ul>
<ul><li>To welcome prospective members in a professional and courteous manner, providing them with a full explanation and orientation of the Club&rsquo;s facilities, services and to promote and sell memberships.</li></ul>
<ul><li>To be responsible for the control and handling of all telephone enquiries in a professional and competent manner according to the &ldquo;Reception Daily Operating Procedures&rdquo;.</li></ul>
<ul><li>To liaise with the Spa &amp; Recreation Manager/supervisor in the administration and handling of all membership applications and payments according to the LSOP for &lsquo;Membership Applications and Administration Procedures&rsquo;.</li></ul>
<ul><li>To be responsible for the control of the Club and ensure that un-authorized persons are not permitted to enter and use the facilities unless they are a Hotel guest or Club member.</li></ul>
<ul><li>To be responsible for the handling of cash and issuing of receipts for new members paying their membership fees or for the payment of any facility charge, class or sale and at the end of the day to complete the Daily Sales Report Sheet.</li></ul>
<ul><li>To be responsible for the handing out of towels and locker keys and to monitor their return.</li></ul>
<ul><li>To be responsible for the control and booking of all courts, classes, appointments and services which the Spa &amp; recreation has to offer.</li></ul>
<ul><li>To keep a daily record book and to log all information such as accident report, complaints, Loss &amp; Found etc.</li></ul>
<ul><li>To be responsible for any other reception or administrative duty as laid down by the Spa &amp; Recreation Manager/supervisor in the &ldquo;Reception Daily Operating Procedures&rdquo;.</li></ul>
<ul><li>To be responsible for carrying out cleaning duties in any part of the Health club or swimming pool area as requested by the Recreation Manager.</li></ul>
<ul><li>To be aware of Health and safety regulations</li></ul>
<ul><li>To maintain and update memberships, commission, daily sales and reports on a daily basis.</li></ul>
<ul><li>Any other relevant task</li></ul></div> 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Spa Receptionist

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 To welcome guests and answer all enquiries observing set standards and with patience. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards of appearance as laid down by the Spa Supervisor are implemented and adhered to by all reception staff. To organize scheduling and maximize use of time within the diary.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 <ul>
 <li>
 To ensure a warm friendly welcome to all clientele at all times.
 </li>
 <li>
 To co-ordinate guests consultation records with the Therapists.
 </li>
 <li>
 Ensure that all relevant spa staff receive a print out of their daily schedule.
 </li>
 <li>
 To adhere to an agreed reporting system on a timely basis.
 </li>
 <li>
 To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day&rsquo;s work.
 </li>
 <li>
 Complete daily opening procedures and check lists per relevant area daily.
 </li>
 <li>
 Schedule reservations of Spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
 </li>
 <li>
 To organize scheduling to maximize use of time and profitability whilst ensuring that the client&rsquo;s needs are of first importance.
 </li>
 <li>
 Assist with administration duties such as, purchasing, receiving and inventory reporting.
 </li>
 <li>
 To give the clientele the best possible service, and make the client feel important.
 </li>
 <li>
 To show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
 </li>
 <li>
 To ensure that all administrative procedures run professionally.
 </li>
 <li>
 To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
 </li>
 <li>
 To recognize the importance of &lsquo;sales&rsquo; in every aspect of their role.
 </li>
 <li>
 To have full retail knowledge of products and prices charged.
 </li>
 <li>
 Must attend all training courses as deemed necessary by the Spa Supervisor.
 </li>
 <li>
 To participate in training and personal development programs within the Spa Department.
 </li>
 <li>
 To perform any other duties deemed reasonable by Management.
 </li>
 <li>
 To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available.
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Must be able to assist guests with inquiries
 </li>
 <li>
 Must be able to speak and write in English
 </li>
 <li>
 Must be able to speak and write in a language any other than English
 </li>
 <li>
 Must have proven track record in Spa and Fitness industry for at least 5 years
 </li>
 <li>
 Must have good understanding of marketing
 </li>
 <li>
 Must have strong knowledge of budgeting and forecasting
 </li>
 <li>
 Must have strong sales skills to drive memberships
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below. You:
 
 <ul>
 <li>
 Totally embrace the philosophy of guest and customer service and owns the guests;
 </li>
 <li>
 Identify yourself with the hotel&rsquo;s brand and operating philosophy;
 </li>
 <li>
 Possess a warm and friendly demeanor;
 </li>
 <li>
 Strive to achieve satisfaction and delight of our customers;
 </li>
 <li>
 Are detail oriented;
 </li>
 <li>
 Thrive on pride of work and its product;
 </li>
 <li>
 Play as a team to achieve common goals;
 </li>
 <li>
 Have immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Demonstrate self-confidence, energy and enthusiasm;
 </li>
 <li>
 Have a strong ability to learn skills, retain and demonstrate learning;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 
 
 
 EDUCATION
 
 
 
 Bachelor degree required.
 
 
 
 
 
 
 PSYCHICAL CONDITION REQUIRED FOR YOUR ROLE
 
 
 
 (Ability to lift, standing during shift, sitting most of shift, etc.)
 
</div>

Senior SPA Receptionist

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25148617
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Hilton

<div>Spa &amp; Recreation Receptionist for Conrad Dubai
A Spa &amp; Recreation Receptionist for Conrad Dubai is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. 
 
What will I be doing?
As a Spa &amp; Recreation Receptionist for Conrad Dubai, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa &amp; Recreation Receptionist will also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Assist guests and clients in an appropriate and timely manner</li>
<li>Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services</li>
<li>Ensure client experience is proficient including bookings, payments, and consultation cards</li>
<li>Adhere to cash handling procedures</li>
<li>Interact and communicate effectively with clients, members, team members, guests, and management team</li>
<li>Up-sell with latest departmental incentives</li>
<li>Report accidents, maintenance issues, or other incidents</li>
<li>Ensure compliance with all health and safety regulations</li>
</ul>What are we looking for?
A Spa &amp; Recreation Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Committed to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Excellent attention to detail</li>
<li>High standards of cleanliness</li>
<li>Ability to work in a consistently professional and helpful manner</li>
<li>Previous spa experience</li>
</ul>What will it be like to work for Conrad Hotels &amp; Resorts?
Conrad Hotels &amp; Resorts combines contemporary design, sophisticated amenities and personalized service. Conrad&rsquo;s guest service is instinctive, discreet and enhanced by innovation to provide exceptional travel experiences all over the world. And, our amazing Team Members are at the heart of it all!</div>

Spa & Recreation Receptionist for Conrad Dubai

m&j gents saloon

Position OverviewWe are looking for a friendly, well-presented, and customer-focused Beauty Salon Receptionist (Female) to be the first point of contact for our clients. She will manage front-desk operations, handle bookings, and ensure excellent client service while supporting the smooth running of the salon.Key Responsibilities<ul><li>Front Desk Management</li><li>Welcome clients warmly and ensure a positive first impression.</li><li>Answer phone calls, WhatsApp, and emails professionally.</li><li>Manage client appointments, schedules, and walk-ins efficiently.</li><li>Customer Service</li><li>Provide information about salon services, prices, and promotions.</li><li>Handle client inquiries, concerns, and complaints politely.</li><li>Maintain strong client relationships and ensure customer satisfaction.</li><li>Administrative Tasks</li><li>Process payments (cash, card, online).</li><li>Maintain accurate client records and update salon management software.</li><li>Assist with daily reports, sales tracking, and receptionist paperwork.</li><li>Salon Support</li><li>Coordinate with beauticians and staff regarding appointments.</li><li>Assist in promoting products and services to clients.</li><li>Maintain cleanliness and organization at the reception area.</li></ul>Requirements<ul><li>Female, with prior experience as a receptionist or customer service representative (preferably in a salon/spa/hospitality setting).</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and friendly personality.</li><li>Strong organizational and multitasking abilities.</li><li>Basic computer skills and experience with salon booking systems (preferred).</li><li>Fluent in English (Arabic or other languages is an advantage).</li></ul>Education &amp; Experience<ul><li>High school diploma or equivalent (Diploma in hospitality/beauty field preferred).</li><li>Minimum 1&ndash;2 years of receptionist or front desk experience.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package.</li><li>Incentives/commission on product or service sales.</li><li>Training and career development opportunities.</li><li>Staff discounts on services and products.</li></ul>Job Type: Full-timeExperience:<ul><li>Salon Receptionist: 3 years (Preferred)</li></ul>

Salon Receptionist

Mightyhouse

HIRING NOW: Receptionist &ndash; Real Estate Company | DubaiDubai, UAE | Full-Time | In-Office | Immediate StartWe&rsquo;re a fast-growing, professional real estate firm in Dubai&mdash;and we&rsquo;re hiring a Receptionist who is polished, proactive, and ready to thrive in a high-performance environment. If you&rsquo;re organized, friendly, and love being at the heart of a busy office, we want you on our team &ndash; urgently!Responsibilities<ul><li>Welcome clients &amp; visitors with warmth and professionalism</li><li>Handle calls, emails &amp; WhatsApp inquiries efficiently</li><li>Support the agents and management team with day-to-day admin tasks</li><li>Maintain a clean, organized office and reception area</li><li>Perform light administrative and coordination tasks</li><li>Manage and monitor office supplies</li><li>Assist with data entry and maintaining company documents</li></ul>Requirements:<ul><li>1+ year of receptionist or front desk experience (Real estate experience is a plus)</li><li>Excellent spoken &amp; written English ( other languages are a bonus)</li><li>Presentable, confident &amp; well-spoken</li><li>Proficient in MS Office &amp; office communication tools</li><li>Must be currently in Dubai with valid UAE residency/visa</li><li>Immediate availability is preferred</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Beautiful office in a prime Dubai location</li><li>Supportive, professional team environment</li><li>Real opportunities for career growth in real estate</li><li>Training &amp; development for the right candidate</li></ul>Job Type: Full-timeExperience:<ul><li>receptionist : 1 year (Preferred)</li></ul>Language:<ul><li>english (Preferred)</li></ul>

Receptionist

Explore 135+ Spa receptionist in Dubai this September. Find roles across top companies and apply now to boost your career.

135 spa receptionist jobs IN Dubai

Spa Receptionist (female)

Spa Receptionist

Senior SPA Receptionist

Spa Receptionist

Spa & Recreation Receptionist for Conrad Dubai

Salon Receptionist

Receptionist