supervisor - security

administrative manager, ii or senior Jobs in Boston

administrative manager, ii or senior

aircraft cabin agent (cleaner) Jobs in Boston

aircraft cabin agent (cleaner)

assistant hvac project manager (apm) Jobs in Boston

assistant hvac project manager (apm)

manager, aircraft line maintenance Jobs in Boston

manager, aircraft line maintenance

supervisor aircraft line maintenance

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Line Maintenance Team within the Integrated Operations Division.</li><li>
Responsible for overseeing aircraft maintenance technicians in the repair and return to service of American Airlines&rsquo; aircraft. Supervisors are front line leaders of people in the safe, compliant and timely return to service our aircraft. They do this by effectively managing the workload, resources, and work relationships of both internal customers &amp; support groups and external regulatory authorities &amp; vendors.</li><li>
Salary range: $103,000.00 - $134,000.00</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Guides and directs terminal and/or hangar aircraft maintenance through crew chiefs and leads</li><li>
Oversees the implementation of the organization's plans, processes, policies, and procedures</li><li>
Ensures crews are efficiently utilized to accomplish the operation&rsquo;s workload</li><li>
Meets company objectives in accordance with company policies and procedures</li><li>
Responsible for timely and comprehensive communication flow to the workforce</li><li>
Maintains effective work relationships with airport management, FAA, TSA, other government agencies, suppliers, and similar groups</li><li>
Collaborates with other supervisors to accomplish directives and objectives</li><li>
Identifies and takings steps to correct unsatisfactory results</li><li>
Identifies training and development needs of AMTs within span of control</li><li>
Provides effective feedback for crew chief and lead coaching/development</li><li>
Effectively works with union leadership and workforce</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School diploma or GED equivalency</li><li>
3 years of aircraft maintenance experience</li><li>
FAA Airframe &amp; Powerplant Certificate</li><li>
Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li></ul><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Associates or Bachelor&rsquo;s degree in business or technical field or equivalent work experience</li><li>
2 years of a successful track record of management in maintenance and/or production environments</li><li>
3 years hands-on experience in the repair or manufacture of large transport category aircraft</li></ul><p><b><br>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Knowledge of functional area</li><li>
Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.</li><li>
Ability to supervise management, non-management and contract labor work groups</li><li>
Ability to concurrently handle multiple responsibilities</li><li>
Strong interpersonal and PC skills</li><li>
Ability to concurrently supervise multiple areas of responsibility<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Supervisor, Aircraft Line Maintenance

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li>
This job is a member of the Line Maintenance Team within the Integrated Operations Division.</li><li><p>
Responsible for overseeing and managing the maintenance workload, resources, and activities for terminal and/or hangar operations at their station.</p></li><li><p>
Managers are leaders of front-line supervision, providing direction in workplace safety &amp; compliance, maintenance and key performance indicators at their station.</p></li><li>
Salary range: $115,000.00 to $150,000.00</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Guides and directs terminal and/or hangar supervisors in the execution of aircraft maintenance</li><li>
Ensures supervisors and crews are dispatched to accomplish the operation&rsquo;s workload</li><li>
Oversees terminal and/or hangar supervisors in the implementation of the organization's plans, processes, policies, and procedures</li><li>
Collaborates with other managers to accomplish directives and objectives</li><li>
Works cross-departmentally to resolve issues and develop effective relationships and solutions</li><li>
Accomplishes current and long range goals and objectives in accordance with company policies and procedures</li><li>
Reviews and reports on operating results against goals and takes action to correct unsatisfactory results</li><li>
Periodically reviews performance data with supervisors to increase their understanding and drive related action items</li><li>
Identifies training and development needs of staff throughout his/her organization and implements targeted developmental plans</li><li>
Supports the &ldquo;Bid Process&rdquo; and ensures that bid schedules match workload demand</li><li>
Supports preparation of the short-term and long-range plans and resource budgets- Represents the station and his/her work groups, as appropriate, with airport management, FAA,TSA, other government agencies, suppliers, and similar groups</li><li>
Facilitates effective meetings</li><li>
Manages union and non-union workforce effectively</li><li>
Coaches a management team in meeting/exceeding their stations&rsquo; key performance indicators &amp; operational performance goals</li><li>
Provides succession plan for key management positions in his/her area of management; develops and promotes L4 supervisors</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High School Diploma or GED equivalency</li><li>
5 years Aircraft Maintenance Operations experience</li><li>
2 years supervisory experience in aircraft or a comparable industry</li><li>
Experience supervising mid to large size workgroups in a multi-shift environment</li><li>
Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li></ul><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Bachelor&rsquo;s degree in relevant field or equivalent experience/training</li><li>
4 years of experience managing large transport category aircraft in Line and/or Base production operations with a proven track record</li></ul><p><b><br>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Airframe &amp; Power Plant (A&amp;P) license</li><li>
Strong interpersonal and PC skills</li><li>
Ability to concurrently manage multiple areas of responsibility</li><li>
Excellent analytical, organization, and planning skills</li><li>
Ability to adhere to applicable safety obligations as set forth in the AA Commitment to Safety statement contained in the Safety, Security &amp; Environment Policies and Procedures Manual</li><li>
Ability to pass a background reference check and criminal fingerprint check</li><li>
Understanding of other areas within Line Maintenance</li><li>
Ability to concurrently manage multiple areas of responsibilitiy</li><li>
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)</li><li>
Ability to pass U.S. Department of Transportation (DOT) mandated drug testing requirements</li><li>
Ability to complete a DOT Testing Inquiry Form, which provides authorization for release of records from previous employers</li><li>
Some travel is required<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Manager, Aircraft Line Maintenance

Southwest Airlines

<b>Department:</b> Ground Operations
<br><br>
Our Company Promise
<br><br>
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
<br><br>
<b>Job Description:</b><b>*** For external applicants only:</b><br>
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Massachusetts.
<br>(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
<br>and not selected for the Ramp Agent position at BOS within the last 12 months.***
<br><br>
<b>Pay & Benefits:</b><br>
Pay of $20.63 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums.
<br><br>
<b>Benefits you’ll love:</b><br>
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
<br>Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution up to 10% of your eligible earnings**
<br>Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
<br>Competitive health insurance for you and your eligible dependents
<br>Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
<br><b>Explore more benefits you’ll love:</b> https://careers.southwestair.com/benefits
<br><br>
Looking for a role where you’ll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather , and help keep our operation running smoothly. It’s a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you’ll gain valuable experience and learn new things in this role — all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp
<br><br>
Additional details
<br><br>
This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union.
<br><br>
Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you.
<br><br>
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
<br><br>
<b>Learn more about becoming a Ramp Agent and check out the FAQs:</b> careers.southwestair.com/southwest-ramp-agents
<br><br>
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
<br>Duties and Responsibilities
<br>Provide friendly service to and maintains positive relationships with all internal and external Customers
<br>Work in a cooperative spirit to ensure the success of our Company
<br>Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
<br>Load, unload, service, guide, and direct Company Aircraft
<br>Receive and record Customer baggage, air freight, mail and company materials as required
<br>Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
<br>Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities
<br>Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors
<br>Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
<br>Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
<br>Review cargo forms for accuracy and corrects forms as necessary
<br>Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork
<br>Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures
<br>May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies
<br>Transport cabin and cleaning equipment between aircraft storage area
<br>Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers
<br>Manually pushes and pulls push carts and containers
<br>Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors
<br>May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
<br>Completes forms and paperwork connected with work assignments according to established procedures, and enters such information in to the Company’s information system as required
<br>Duties vary by size and organization of station.
<br>Provide friendly service to all Co-workers and Customers. Has routine contact with people outside of the Company such as delivery agents, shippers, etc.
<br>Must be able to meet any physical ability requirements listed on this description
<br>May perform other job duties as directed by Employee's Leaders
<br>Knowledge, Skills and Responsibilities
<br>Ability to work well with others as part of a team, and work under stressful situations
<br>Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average and an evaluation period
<br>Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
<br>Must be aware of hazardous situations and be able to handle emergencies as needed
<br>Must work under tight time constraints to accomplish quick turns of aircraft
<br>Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
<br>Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment Education
<br>No education requirement
<br>Experience
<br>No experience requirement
<br>Licensing/Certification
<br>Must possess a valid state motor vehicle operator's license
<br>Must be able to obtain a SIDA badge and meet all local airport requirements
<br>May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights
<br>Physical Abilities
<br>Must be able to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces
<br>Must be able to climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
<br>Must be able to work in cramped or high places
<br>Must be able to carry heavy items up and down jetway stairs
<br>Must maintain the ability to wear prescribed uniforms
<br>Other Qualifications
<br>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
<br>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
<br>Must be at least 18 years of age
<br>Must be able to comply with Company attendance standards as described in established guidelines
<br>Ability to work shift work and/or overtime
<br><br>
<ul>
<li>The pay amount doesn’t guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.</li>
</ul>
***Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
<br><br>
<b>Pay Rate:</b> $20.63
<br><br>
Southwest Airlines is an Equal Opportunity Employer.
<br>Please print/save this job description because it won't be available after you apply.
<br>Job Posting End Date
<br>06/19/2026

Ramp Agent - BOS

Brigham and Women's Faulkner Hospital

<div>Site: Brigham and Women's Faulkner Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
The Food Service Worker performs a variety of functions related to the safe assembly, distribution and service of food for Hospital patients, visitors and staff.<br>
<br>
Does this position require Patient Care? No Essential Functions<br>
<br>
<ul><li>Attends department meetings, monthly in-services, training classes, etc as assigned.</li></ul><br>
<ul><li>Anticipates and meets customer needs; takes appropriate steps to rectify issues.</li></ul><br>
<ul><li>Maintains cleanliness of work areas.</li></ul><br>
<ul><li>Maintains cleanliness and sanitation of department equipment.
</li></ul><br>
<ul><li>Demonstrates a positive and friendly attitude.</li></ul><br>
<ul><li>Adheres to all HACCP standards.</li></ul><br>
<ul><li>Alerts supervisor to any concerns, discrepancies, product shortages, etc.</li></ul><br>
<ul><li>Actively supports and upholds department goals to maintain or improve operations and customer satisfaction.</li></ul><br>
<ul><li>Works in various tray line, cafeteria and kitchen positions. Sets up and stocks food station for meal service. Assembles patient trays and delivers trays from patient rooms.
</li></ul><br>
<ul><li>Cleans station, equipment, and floors at the end of each meal.</li></ul>
<br>
<ul><li>Position may include operating dish machine, trash compactor, mopping floors.
</li></ul><br>
<ul><li>Prepares additional food items for patient tray line.</li></ul>
<br>
<ul><li>Regularly works on sanitation projects assigned by manager.
</li></ul><br>
<ul><li>Assists with training of new employees as well as cross training of fellow employees.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Knowledge, Skills and Abilities - Staff adheres to all I C.A.R.E. Standards. - Must be able to read menu items in English (exception is the pot-washer position). - Must be able to communicate in English (exception is the pot-washer position). - Must be able to juggle multiple tasks in a fast-paced environment. - Work requires ability to push trucks and carts with food and supplies.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p><b>
Schedule: Wed 10:30am - 7pm, Thursday &amp; Fri 4pm-7:30pm, Sat 10:30am - 7pm, Sunday 4pm - 7:30pm</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
1153 Centre Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
26.5<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$18.10 - $24.36/Hourly<p></p><p><b><br>
Grade</b></p>
SF1100<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Food Service Worker - Tray Passer

DeepHealth

<div><p>Job Summary</p><p>
The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes.</p><p></p><p><b><br>
Expanded Essential Duties and Responsibilities</b></p><ul><li>
Serve as the primary Clinical AI product line technical support resource.</li><li>
Provide first-level support for Clinical AI products and healthcare IT systems, troubleshooting and resolving escalated technical issues.</li><li>
Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.</li><li>
Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.</li><li>
Collaborate with Level two support, Strategic Account Support, IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.</li><li>
Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.</li><li>
Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.</li><li>
Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.</li><li>
Ensure compliance with healthcare regulatory standards and internal IT policies.</li><li>
Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.</li><li>
Deliver product and service training to administrators, service-level users, and customers as needed.</li><li>
Perform DeepHealth Clinical AI product system updates, upgrades, and maintenance activities.</li><li>
Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.</li><li>
Integrate and support solutions within public cloud environments and DeepHealth platforms.</li><li>
Design, implement, document, and support technical solutions that meet customer and organizational requirements.</li><li>
Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.</li><li>
Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.</li><li>
Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.</li></ul><p></p><p><b><br>
Minimum Qualifications, Education, and Experience</b></p><ul><li>
Bachelor&rsquo;s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.</li><li>
Minimum of 5 years of experience in IT support roles.</li><li>
Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.</li><li>
Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).</li><li>
Strong Linux system administration and command-line experience.</li><li>
Experience with MSSQL database management and relational database technologies.</li><li>
Strong understanding of networking concepts, troubleshooting, and infrastructure support.</li><li>
Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.</li><li>
Proven experience troubleshooting complex software applications and healthcare technology solutions.</li><li>
Experience with public cloud environments and cloud-based integrations.</li><li>
Familiarity with scripting, data serialization, and reporting tools such as SSRS.</li><li>
Strong troubleshooting, analytical thinking, and critical problem-solving skills.</li><li>
Experience using ticketing systems and ITIL-based support processes.</li><li>
Strong customer service, relationship management, and call center support experience.</li><li>
Excellent written and verbal communication skills with both technical and non-technical audiences.</li><li>
Ability to manage multiple priorities and work effectively under pressure.</li><li>
Ability to collaborate effectively across cross-functional technical and business teams.</li><li>
Flexibility to work varied schedules and participate in on-call rotations as required.</li><li>
Strong understanding of PC/server hardware platforms and general IT infrastructure.</li><li>
Professional communication and interpersonal skills required for internal and external customer interactions.</li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li>
CCNA or CCNP certification.</li><li>
CompTIA Linux+, RHCA, or RHCT certification.</li><li>
Radiology workflow experience.</li><li>
Experience in healthcare or clinical IT environments.</li><li>
Advanced knowledge of healthcare imaging and workflow technologies.</li></ul><p></p><p><i><br>
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.</i></p><p></p><p><b><br>
Quality Standards</b></p><ul><li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.</li><li>Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.</li><li>Follows all local, regional and country laws concerning employment.</li><li>Follows all DeepHealth policies and procedures.</li><li>Follows data privacy, compliance, safety and confidentiality standards at all times.</li><li>Practices universal safety precautions.</li><li>Promotes good public relations on the phone and in person.</li><li>Adapts and is willing to learn new tasks, methods, and systems.</li><li>Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.</li><li>Completes job responsibilities in a quality and timely manner.</li></ul><p></p><p><b><br>
Travel</b></p><p>
This position may require occasional travel.</p><p></p><p><b><br>
Working Environment</b></p><p>
Remote</p><p></p><p><b><br>
Physical Demands</b></p><p>
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.</p></div><p></p>

Technical Support Engineer Associate

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p><ul><li>Prepares sterile and non-sterile products in adherence to USP and hospital policies and procedures.</li></ul><br>
<ul><li>Under the supervision of the Pharmacist, performs calculations required for the preparation of sterile and non-sterile products.</li></ul><br>
<ul><li>Demonstrates working knowledge of preparation of common dose forms including intravenous (IV) infusions, syringes, capsules etc.</li></ul><br>
<ul><li>Assists in training of pharmacy staff, in conjunction with the area supervisor or designee.</li></ul><br>
<ul><li>Follows USP guidelines for IV room cleaning, maintenance and monitoring.</li></ul><br>
<ul><li>Maintains all required training competencies.</li></ul><br>
<ul><li>Processes outpatient and inpatient investigational prescriptions utilizing the CTP computerized drug management system.</li></ul><br>
<ul><li>Performs inventory management including drug ordering, receipt, expiration date checks, accountability, drug returns, destruction etc.
</li></ul><br>
<ul><li>Corresponds with study team members and sponsors as needed.</li></ul><br>
<ul><li>Aids the Pharmacist in monitor visit scheduling, on-site, set-up, triage, and resolution of findings.</li></ul><br>
<ul><li>Performs daily monitoring of CTP fridge, freezer, and room temperatures.</li></ul><br>
<ul><li>Participates in study closure and document archival.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education</p><ul><li><p>
High School Diploma or Equivalent required</p></li></ul><p><br>
Can this role accept experience in lieu of a degree?</p><ul><li><p>
No</p></li></ul><p><br>
Licenses and Credentials</p><ul><li><p>
Pharmacy Technician [State License] - preferred Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) preferred</p></li></ul><p><br>
Experience</p><ul><li><p>
hospital-related experience, formal training, or certification from a pharmacy technician training program 2-3 years preferred</p></li></ul><p><br>
Knowledge, Skills and Abilities</p><ul><li><p>
Shows knowledge of the pharmacology of drugs and legal aspects of dispensing.</p></li><li><p>
Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.</p></li></ul><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
90 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$21.75 - $26.58/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Pharmacy Technician, Clinical Trials MGH

BayMark Health Services

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Part Time Dispensing Nurse &ndash; LPN
 <br/>
 <br/>
 Health Care Resource Center is looking for a detail oriented and empathetic Licensed Practical Nurse to dispense prescribed medications as part of a treatment team in partnership with Physicians and Nursing Supervisors. The dispensing nurse also shares responsibility of maintaining dispensing equipment, managing medication inventory and reporting patient treatment information.
 <br/>
 <br/>
 An ideal dispensing nurse candidate works cooperatively with supervisory counseling staff and demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Administer daily medication to patients in accordance with program policy and medical protocols.
  </li>
  <li>
   Use automated dispensing system(s), calibrate pump and maintain dispensing equipment
  </li>
  <li>
   Produce and maintain appropriate records and reports as required by Company protocol, Federal and State Regulations
  </li>
  <li>
   Ensure compliance with security standards for the distribution and storage of controlled substances as set forth in the Code of Federal regulations
  </li>
  <li>
   Order, receive and stock medication in accordance with DEA and State regulations. (If granted Power of Attorney)
  </li>
  <li>
   Provide daily assessment of patients
  </li>
  <li>
   Assist Nursing Supervisor to orient new nursing staff
  </li>
  <li>
   Other related duties as determined by supervisor
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Current &amp; good standing LPNlicense in the State of Massachusetts
  </li>
  <li>
   Current CPR certification required
  </li>
  <li>
   EMR &amp; computer proficiency desired
  </li>
  <li>
   Experience in chemical dependency preferred, self-motivated and directed, must have a positive attitude toward individuals in substance abuse treatment.
  </li>
  <li>
   Satisfactory drug screen and criminal background check.
   <br/>
   <br/>
  </li>
 </ul>
 Salary Range:
 <br/>
 <br/>
 Salary ranges from $37.50 to $40.00 an hour.
 <br/>
 <br/>
 The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.
 <br/>
 <br/>
 Qualified Part-Time Employees receive:
 <br/>
 <br/>
 <ul>
  <li>
   401K Retirement Plan
  </li>
  <li>
   Accrued Sick Time
  </li>
  <li>
   Employee Referral Program
  </li>
  <li>
   Bereavement Leave
  </li>
  <li>
   BayMark Perks Program
  </li>
  <li>
   Jury Duty &amp; Witness Duty Leave
  </li>
  <li>
   BayMark University Learning
   <br/>
   <br/>
  </li>
 </ul>
 Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
 <br/>
 <br/>
 Here is what you can expect from us:
 <br/>
 <br/>
 Health Care Resource Center, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
 <br/>
 <br/>
 Health Care Resource Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran&rsquo;s status or any other classification protected by State/Federal laws.
</div>


OTP Dispensing Nurse (part time)

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