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airport concierge

aircraft cleaning supervisor

<div>Location:
Delta Air Lines Boston Logan Intl Airport
Pay Rate:
Hourly - Hourly Plan, 26.75 USD Hourly
Work Shift:
Based on facility's needs (United States of America)
Job Description
Responsibilities
<ul><li>Wage: $26.75/hour</li><li>
Full-time and part-time positions available</li><li>
Day/Evening/Night shifts available</li><li>
Background check, drug screen, and proof of employment eligibility required</li></ul>
We&rsquo;re looking for friendly, compassionate, team players to join our aircraft cleaning team!
Clean aircraft between flights to create a clean and comfortable flying experience for passengers.
Responsibilities<ul><li>
Clean aircraft according to the quality and safety standards of the customer and HHS.</li><li>
Provide direction to cleaning agents on the proper use of equipment to complete assigned tasks efficiently.</li><li>
Oversee cleaning tasks to ensure an acceptable level of quality is delivered to the customer.</li><li>
Interpret and communicate any items in question in company manuals or policies to cleaning agents.</li><li>
Assist with hands-on training for cleaning agents.</li><li>
Provide feedback to supervisors and managers regarding team member counseling or corrective action.</li><li>
Ensure a safe and efficient work environment for customers, their aircraft, and team members.</li></ul>
Skills<ul><li>
Strong communication skills to converse professionally with customers and team members.</li><li>
Strong leadership skills in the workplace.</li><li>
Ability to provide hands-on training.</li></ul>
Requirements<ul><li>
Must be at least 18 years old</li><li>
At least a high school diploma, GED, or work experience equivalent.</li></ul><ul><li>
Six months of experience in aircraft cleaning is preferred.</li><li>
Must be able to pass a drug test and background check.</li><li>
Must be able to obtain airport security clearance.</li><li>
Must be certified to complete and able to perform Ground Security Coordinator (GSC) duties.</li></ul>
Physical Requirements<ul><li>
Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift</li><li>
Ability to lift up to 40 pounds</li><li>
Pushing and pulling carts or equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shift</li><li>
Must be able to operate equipment necessary to perform essential functions of the job</li><li>
Willing to work outside in all types of weather and in elevated noise levels within the airport environment.</li></ul>
Benefits
We offer flexible schedules, excellent training, competitive wages, work-life balance, job satisfaction, and promotion opportunities.<ul><li>
Paid Time Off</li><li>
Medical</li><li>
Dental</li><li>
401K</li><li>
Short Term Disability</li><li>
Voluntary Life</li><li>
Safety Incentive Program</li></ul>
Important to Know<ul><li>
Applicants must pass a background check, drug screen, and provide proof of employment eligibility in the U.S.</li><li>
Veterans and candidates with military experience are encouraged to apply.</li><li>
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.</li></ul></div>

Aircraft Cleaning Supervisor

C&W Services

<div><h1 class="jobSectionHeader">Job Title</h1>
Cleaner, Full-Time 3rd Shift<h1 class="jobSectionHeader">
Job Description Summary</h1>
The Cleaner will work under the supervision of the Custodial Manager or Supervisor and perform a variety of custodial duties for C&amp;W Services. Such duties shall be in accordance with established standards, instructions, and procedures of C&amp;W Services. This is a Full-Time union position, and the hourly rate is $ 28.75 The ideal candidate must meet have good communication skills, previous cleaning experience and be able to lift up to 50 pounds. 
Schedule: Monday, Thursday, Friday (11:00pm-7:00am), Saturday and Sunday (12:00am -8:00am). 
Days off: Tuesday and Wednesday<h1 class="jobSectionHeader">
Job Description</h1>
Job Description
TYPICAL JOB DUTIES AND RESPONSIBILITIES:<ul><li>
Performs cleaning duties in all areas assigned</li><li>
Ensures housekeeping company&rsquo;s standards are followed
</li><li>Sweep, mop and wash floors, and other surfaces (inside buildings)</li><li>
Floor caring (shampoo carpets and scrub/wash floors)</li><li>
Sort materials, such as glass, paper or plastics, into appropriate containers for recycling.</li><li>
Deposit recoverable materials into chutes or place materials on conveyor belts.</li><li>
Clean recycling yard by sweeping, raking, picking up broken glass and loose paper debris, or moving barrels and bins</li><li>
Vacuum rugs in bedrooms, offices and public areas. Spot clean daily and shampoo when directed rugs. Clean and dust furniture, exhibit cases, pictures, chairs, door trim, light fixtures, and all other horizontal surfaces including periodic high dusting.</li><li>
Wash windowsills; glass in interior doors, partition, and specified windows.</li><li>
Wash glass and trim at entrance doors, interior/exterior- Wash/spot clean interior walls as appropriate daily.</li><li>
Clean bathrooms and restock paper supplies daily. Standard bathroom procedures are to damp wipe glass surfaces, empty waste baskets, service soap and toilet paper dispensers, dust sills, clean tile walls, shelves, stall partitions, sweep/mop/scrub floors, etc.</li><li>
Reports possible necessary maintenance items/defects such as clogged urinals and lights out, and report to supervisors.</li><li>
Collect building trash, recycling and compost. Daily placing it in approved container and place in designated collection area for subsequent removal.</li><li>
Replace liners in waste baskets and trash containers per specs.
</li><li>Perform periodic work: High dusting, cleaning stairs, kitchens and leather and wood surface, polishing, wall washing and other duties as assigned.</li><li>
Snow removal
</li><li>High school diploma or equivalent is preferred</li><li>
Follow company&rsquo;s policies and procedures and safety/sanitation policies
</li><li>Responsible for executing all campus event setups, including classrooms, conference rooms, and common areas.</li><li>
Ensure all setups follow diagrams and required specifications (move chairs, tables and furniture).</li><li>
Operate custodial equipment such as auto scrubbers, extractors and vacuums.</li><li>
Perform floor care projects including stripping, waxing, and buffing floors.</li><li>
Support deep cleaning and special cleaning projects.</li></ul> 
Important experience
Cleaning and event set up experience
Key Competences<ul><li>
Organization Skills</li><li>
Flexibility</li><li>
Detail Oriented</li></ul>
Additional Eligibility Qualifications<ul><li>
Follows both oral and written instructions</li><li>
Follows through and carries out work orders</li><li>
Reliable, observant, organized, flexible and courteous
</li></ul>Candidates must be able to successfully pass a background check, including criminal history. C&amp;W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law. 
 
Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. 

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate&rsquo;s experience and qualifications. 

The company will not pay less than minimum wage for this role. 

The compensation for the position is: $24.44 - $28.75
C&amp;W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&amp;W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.
INCO: &ldquo;C&amp;W Services&rdquo;</div>

Cleaner, Full-Time 3rd Shift

Beth Israel Lahey Health

<div>
 
 When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
 
 
 
 Identifies, reviews, and interprets third party payments, adjustments and coding denials for all professional services. Reviews provider documentation in order to determine appropriate coding and initiate corrected claims and appeals. Duties include hands on coding, documentation review and other coding needs for ICD-9, ICD-10. Works directly with the Billing Supervisor and Coding Manager to resolve complex issues and denials through independent research and assigned projects. (remote)
 
 
 
 Job Description
 
 
 
 
 Essential Duties &amp; Responsibilities
 
 including but not limited to:
 
 
 
 Coding Responsibilities
 
 
 
 <ul>
 <li>
 Provides review and/or coding of any coding related denied professional services for appropriate use of CPT, ICD-9, ICD-10, HCPCS, Modifier usage/linkage.
 </li>
 <li>
 Periodic review of codes, at least annually or as introduced or required.
 </li>
 <li>
 Reviews and analyzes rejected claims and patient inquiries of professional services, and recommends appropriate coding corrections via paper or electronic submission to the Follow up Team.
 </li>
 <li>
 Reports coding trends and issues to the coding supervisor for education within the coding department and/or physician education.
 </li>
 <li>
 Confers regularly with the Coding Department through regular departmental staff meetings, on-on-one meetings to review and discuss coding denials and education.
 </li>
 <li>
 Maintains certification requirements for coding.
 
 
 </li>
 </ul>
 
 Follow Up Responsibilities
 
 
 
 <ul>
 <li>
 Monitors days in A/R and ensures that they are maintained at the levels expected by management. Analyzes work queues and other system reports and identifies denial/non-payment trends and reports them to the Billing Supervisor.
 </li>
 <li>
 Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
 </li>
 <li>
 Establishes relationships and maintains open communication with third party payor representatives in order to resolve claims issues.
 </li>
 <li>
 Reviews claim forms for the accuracy of procedures, diagnoses, demographic and insurance information, as well as all other fields on the CMS 1500.
 </li>
 <li>
 Reviews and corrects all claims/charge denials and edits that are communicated via Epic, Explanation of Benefits (EOB), direct correspondence from the insurance carrier or others and uses information learned to educate PFS and office staff to reduce future denials and edits of the same nature. Initiates claim rebilling or corrections and obtains and submits information necessary to ensure account resolution/payments.
 </li>
 <li>
 Identifies invalid account information (i.e.: coverage, demographics, etc.) and resolves issues.
 </li>
 <li>
 Evaluates delinquent third party accounts and processes based on established protocols for review, payment plan or write-off.
 </li>
 <li>
 Reviews/updates all accounts for write-offs and refunds.
 </li>
 <li>
 Keeps informed of all federal, state, and managed care contract regulations, maintains working knowledge of billing mechanics in order to properly ascertain patients&rsquo; portion due.
 </li>
 <li>
 Completes all assignments per the turnaround standards. Reports unfinished assignments to the Billing Supervisor.
 </li>
 <li>
 Handles incoming department mail as assigned.
 </li>
 <li>
 Attends meetings and serves on committees as requested.
 </li>
 <li>
 Maintains appropriate audit results or achieves exemplary audit results. Meet productivity standards or consistently exceeds productivity standards.
 </li>
 <li>
 Provides and promotes ideas geared toward process improvements within the Central Billing Office.
 </li>
 <li>
 Assists the Billing Supervisor with the resolution of complex claims issues, denials and appeals.
 </li>
 <li>
 Completes projects and research as assigned.
 </li>
 <li>
 Provides feedback and participates as the coding representative for the Patient Financial Services Department on the Revenue Cycle teams.
 
 
 </li>
 </ul>
 
 Secondary Functions
 
 
 
 <ul>
 <li>
 Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
 </li>
 <li>
 Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
 </li>
 <li>
 Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
 </li>
 <li>
 Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
 </li>
 <li>
 Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
 </li>
 <li>
 Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
 </li>
 <li>
 Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
 </li>
 <li>
 Performs similar or related duties as assigned or directed.
 
 
 </li>
 </ul>
 
 Education &amp; Professional Development
 
 
 
 <ul>
 <li>
 Researches and stays updated and current on CMS (HCFA), AMA and Local Coverage Determinations (LCD&rsquo;s), or Local Medical Review Policies (LMRP's) to ensure compliance with coding guidelines.
 </li>
 <li>
 Stays current on quarterly CCI Edits, bi-monthly Medicare Bulletins, Medicare's yearly fee schedule, Medicare Website, and specialty newsletters.
 </li>
 <li>
 Makes guidelines available via, paper, on-line access, web access, or any other means provided by manager.
 
 
 </li>
 </ul>
 
 Organizational Requirements
 
 
 
 <ul>
 <li>
 Maintain strict adherence to the Lahey Health Confidentiality policy.
 </li>
 <li>
 Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
 </li>
 <li>
 Comply with all Lahey Health Policies.
 </li>
 <li>
 Comply with behavioral expectations of the department and Lahey Health.
 </li>
 <li>
 Maintain courteous and effective interactions with colleagues and patients.
 </li>
 <li>
 Demonstrate an understanding of the job description, performance expectations, and competency assessment.
 </li>
 <li>
 Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
 </li>
 <li>
 Participate in departmental and/or interdepartmental quality improvement activities.
 </li>
 <li>
 Participate in and successfully completes Mandatory Education.
 </li>
 <li>
 Perform all other duties as needed or directed to meet the needs of the department.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 Education: High School diploma or equivalent, plus additional specialized training associated attainment of a recognized Coding Certificate
 
 
 Licensure, Certification &amp; Registration: CP (Certified Professional Coder through AAPC), CPC-A (Certified Professional Coder - Apprentice through AAPC), or CCS-P (Certified Coding Specialist Physician Based through AHIMA)
 
 
 Experience: 1-2 years of experience in billing, coding, denial management environment related field.
 
 
 
 Skills, Knowledge &amp; Abilities
 
 
 
 <ul>
 <li>
 Ability to work independently and take initiative
 </li>
 <li>
 Good judgment and problem solving skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Ability to interact and collaborate effectively and tactfully with staff, peers and management.
 </li>
 <li>
 Ability to promote team work through support and communication.
 </li>
 <li>
 Ability to accept constructive feedback and initiate appropriate actions to correct situations.
 </li>
 <li>
 Ability to work with frequent interruptions and respond appropriately to unexpected situations.
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $25.00 - $34.00
 
 
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 
 
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 
 
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 
 
 Equal Opportunity Employer/Veterans/Disabled
</div>

Billing & Certified Coding Specialist I (Remote)

<div>
 
 When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.
 
 
 
 The PFS Denial Specialist I role is vital to ensure that hospital denied accounts are thoroughly reviewed for any opportunity to correct, refile and or appeal claims for re-processing and reimbursement. The role also includes review and rework of all types of PFS denials. Good writing and analytical skills are a must.
 
 
 
 Job Description
 
 
 
 
 Essential Duties &amp; Responsibilities including but not limited to:
 
 
 
 <ul>
 <li>
 Reviews and completes continuous daily work queue volume of PFS related denials. Monitors days in A/R and ensures that they are maintained at the levels expected by management.
 </li>
 <li>
 Analyzes work queues and other system report and identifies denial/non-payment trends and reports them to the supervisor.
 </li>
 <li>
 Responds to incoming insurance/office calls with professionalism and helps to resolve callers&rsquo; issues, retrieving critical information that impacts the resolution of current or potential future claims.
 </li>
 <li>
 Maintains open communication with third party payor representatives in order to resolve claim issues.
 </li>
 <li>
 Utilize CAC or other electronic coder assisting tools available to validate proper coding of CPT/HCPCS/ICD-9/ICD-10 codes.
 </li>
 <li>
 Identifies, reviews, and interprets third party denials
 </li>
 <li>
 Initiates corrected claims and appeals according to payer guidelines.
 </li>
 <li>
 Initiates denial write off when appropriate after thorough review.
 </li>
 <li>
 Keeps abreast of all government, managed care and third party hospital coding, billing and reimbursement rules, regulations and guidelines.
 </li>
 <li>
 Promotes Teamwork and maintains a positive atmosphere when communicating with fellow departmental colleagues both oral and written.
 </li>
 <li>
 Completes all assignments per the turnaround standards. Reports unfinished assignments to the Supervisor.
 </li>
 <li>
 Handles incoming department mail as assigned.
 </li>
 <li>
 Attends meetings and serves on committees as requested.
 </li>
 <li>
 Maintains appropriate audit results or achieves exemplary audit results. Meets productivity standards or consistently exceeds productivity standards.
 </li>
 <li>
 Provides and promotes ideas geared toward process improvements within the Central Billing Office.
 </li>
 <li>
 Assists the supervisor with the resolution of claims issues, denials, appeals and credits.
 </li>
 <li>
 Works with the cash team to resolve unapplied cash.
 </li>
 <li>
 Completes projects and research as assigned.
 
 
 </li>
 </ul>
 
 Secondary Function
 
 
 
 <ul>
 <li>
 Enhances professional growth and development through in-service meetings, education programs, conferences, etc.
 </li>
 <li>
 Complies with policies and procedures as they relate to the job. Ensures confidentiality of patient, budget, legal and company matters.
 </li>
 <li>
 Exercises care in the operation and use of equipment and reference materials. Performs routine cleaning and preventive maintenance to ensure continued functioning of equipment. Maintains work area in a clean and organized manner.
 </li>
 <li>
 Refers complex or sensitive issues to the attention of the Billing Supervisor to ensure corrective measures are taken in a timely fashion.
 </li>
 <li>
 Observes irregularities in the cash/denial posting process and reports them immediately to the Billing Supervisor.
 </li>
 <li>
 Accepts and learns new tasks as required and demonstrates a willingness to work where needed.
 </li>
 <li>
 Assists other staff as required in the completion of daily tasks or special projects to support the department&rsquo;s efficiency.
 </li>
 <li>
 Performs similar or related duties as assigned or directed.
 
 
 </li>
 </ul>
 
 Organizational Requirements
 
 
 
 Maintain strict adherence to the Lahey Health Confidentiality policy.
 
 
 Incorporate Lahey Health Standards of Behavior and Guiding Principles into daily activities.
 
 
 Comply with all Lahey Health Policies.
 
 
 Comply with behavioral expectations of the department and Lahey Health.
 
 
 Maintain courteous and effective interactions with colleagues and patients.
 
 
 Demonstrate an understanding of the job description, performance expectations, and competency assessment.
 
 
 Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
 
 
 Participate in departmental and/or interdepartmental quality improvement activities.
 
 
 Participate in and successfully completes Mandatory Education.
 
 
 Perform all other duties as needed or directed to meet the needs of the department.
 
 
 
 Minimum Qualifications
 
 
 
 Education: High School Diploma or equivalent. Bachelor&rsquo;s degree preferred.
 
 
 2-3 years&rsquo; experience in a hospital billing/coding, Denial Management environment related field.
 
 
 Must have experience in either a hospital related billing, claims follow up environment or hospital coding.
 
 
 Licensure, Certification &amp; Registration: None required
 
 
 Experience: Experience using patient accounting computer systems and Excel spreadsheets. Working knowledge of third party payer reimbursement, coding guidelines, and government and payer compliance rules
 
 
 
 Skills, Knowledge &amp; Abilities
 
 
 
 <ul>
 <li>
 Excellent customer service knowledge and skill
 </li>
 <li>
 Working knowledge of Government and commercial health plan insurer coverage, claim requirements and remittance processing.
 </li>
 <li>
 Understanding and ability to utilize various electronic, web based and manual coding resources
 </li>
 <li>
 Ability performing transactions in a patient accounting system
 </li>
 <li>
 Proficient data entry computer skills
 </li>
 <li>
 Demonstrated ability to utilize word processing, spreadsheets and work files in performing work tasks
 </li>
 <li>
 Stong communication skills including verbal in person, telephone and written
 </li>
 <li>
 Demonstrated ability in being a cooperative and productive member of team
 </li>
 <li>
 Ability to troubleshoot problems
 </li>
 <li>
 Ability to continue to learn skills and expand knowledge
 </li>
 <li>
 Strong organizational and planning skills
 
 
 </li>
 </ul>
 
 Pay Range
 
 
 
 $22.05 - $29.68
 
 
 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
 
 
 As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
 
 
 More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
 
 
 Equal Opportunity Employer/Veterans/Disabled
</div>

Denial Specialist 1-Professional Billing

New England Aquarium

<div>The Assistant Research Scientist II in EcoMAP serves as an observer on aerial surveys of whales, dolphins and sea turtles in New England waters. They are responsible for sightings and effort flight logs, data quality checking, and submission to the North Atlantic Right Whale Consortium sightings database. Submission to the sightings database ensures we meet our grant reporting deliverables. They are also responsible for photo-analysis of digital imagery for species detection and identifications, and processing and facilitating submission of right whale data to the North Atlantic Right Whale Consortium Identification database. Submission to the identification database requires independent judgement when making decisions about photograph processing to ensure data accuracy. Finally, the Assistant Research Scientist II will act as lead observer in the plane in the absence of survey coordinator or Principal Investigator (PI). Acting as the lead observer requires independent judgement when making decisions about survey protocols, which are significant to staff safety, ensuring permit compliance, and accurate data collection.
This is a full-time, 1-year, grant-funded position with the possibility for extension. The position offers a comprehensive benefits package. This position requires some irregular hours and some long days on flight days. Occasional work on weekends and holidays will also be required for fieldwork. The usual hours for non-fieldwork will be Monday - Friday, 9a - 5p with flexibility based on the fieldwork schedule, which represents a 35-hour week, with a 1-hour unpaid meal period each day. Non-fieldwork can be conducted remotely. Remote days are only available for residents of MA, RI, NH, ME, NY and VT. Candidates must have access to reliable transportation to get to and from New Bedford airport as early as 7am.
ESSENTIAL FUNCTIONS<ul><li>
Contribute to at least one peer-reviewed publication and one presentation at a scientific conference in a three-year period.</li><li>
Lead responsibility for sightings and effort flight logs, data quality checking, and submission to the North Atlantic Right Whale Consortium sightings database. This task ensures we meet our grant reporting deliverables.</li><li>
Lead responsibility for photo-analysis of digital imagery for species detection and identification, and processing and facilitating submission of right whale data to the North Atlantic Right Whale Consortium Identification database (Catalog, curated by NEAq).</li><li>
Act as aerial observer on surveys for cetaceans and sea turtles, including participating in aerial photography. Act as lead observer in the plane in the absence of survey coordinator or PI. Maintain safety and camera equipment and assist with preparation and in-flight troubleshooting.</li><li>
Participate in all aerial survey activities, including observer logistics, scientific data collection, monthly reporting, photographic and data analysis, and ground contact.</li><li>
Act as internal point of contact for questions about aerial surveys. Represent NEAq at public events.</li><li>
Contribute to achieving NEAq's goals and mission, through Department work and actively integrating with other Anderson Cabot Center Departments and the broader NEAq community.</li><li>
Contribute to Department fundraising strategy by independently writing grant reports and sections of grant proposals.</li><li>
Maintain aircraft and marine safety and survival training.</li><li>
Other duties as applicable and mutually agreed upon with the Aerial Survey Principal Investigator.</li></ul>
QUALIFICATIONS
Minimum Training and Experience<ul><li>
Requires a Bachelor of Arts or Bachelor of Science degree, preferably in Biology or related field.</li><li>
Requires 4-8 years of research experience; at least two of these years must represent specialized experience for the role (aerial or vessel-based survey experience).</li><li>
Participation in right whale, other large whale, and turtle aerial research program.</li><li>
Experience managing large data sets and writing or proofing code in R strongly desired.</li></ul>
Knowledge, Skills and Abilities
<ul><li>Specialized photographic skills including previous experience using digital SLR cameras, especially for wildlife photography.</li><li>
Demonstrated skill in identifying marine mammals of New England, including individual photo-identification.</li><li>
Comfortable flying in a small aircraft (can't get motion sickness).</li><li>
Familiarity with digital photography equipment and field use.</li><li>
Proficient in Microsoft Office programs. Experience with Access and statistical software would be advantageous.</li><li>
Good communication and coordination skills.</li><li>
Ability to meet deadlines for data and report deliverables, attention to detail for proofing and quality checking data, and ability to spend long hours performing photo analysis in the office.</li></ul>
For more information and to apply online please visit: http://neaq.applicantpro.com/jobs/
New England Aquarium is committed to diversity, equity, and inclusion in the workplace and is an Equal Employment Opportunity Employer as defined by the EEOC. Here we foster a culture of respect, diversity, and inclusion. We strive to engage and inspire a broad audience with our efforts to protect the blue planet, and we believe a diverse workforce provides experiences, skills, and perspectives that enrich our programs, strengthen problem-solving, add creativity, and enhance our work environment.</div>

Aerial Observer - Assistant Research Scientist II

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader">Medical Technologist I Full Time (40hr Days, rotating weekends and holidays)</h3>
<div><div><ul><li>50239
</li></ul></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li></ul></div><div><ul><li>Full Time</li></ul></div></div><div> 
</div><div>POSITION SUMMARY:
Under the general direction of the Technical Supervisor, provides ancillary support for clinical activities by performance and appropriate interpretation of moderate and high complexity clinical laboratory tests as defined under CLIA '88.
Position: Medical Technologist I
Department: Chemistry Lab
Schedule: Full Time (40hr Days, rotating weekends and holidays)
ESSENTIAL RESPONSIBILITIES / DUTIES:<ul>
<li>
After specialized training and required experience, performs moderate and high complexity tests and interprets them.</li>
<li>
Acts as a resource and interprets tests for laboratory users in a manner consistent with level of training and knowledge.</li>
<li>
Reviews testing and/or procedures performed by other staff to maintain compliance with regulatory agencies as required when deemed qualified to do so by the section supervisor.</li>
<li>
Prioritizes STAT and routine samples.</li>
<li>
Ensures accurate specimen identification and specimen labeling consistent with section and departmental standard operating procedure.</li>
<li>
Ensures appropriateness of sample for requested testing, obtains approval for testing which deviates from standard operating procedure and follows up with notification to patient care unit and documentation in LIS.</li>
<li>
Ensures sample testing is performed within the defined time periods for each test type based on specimen viability as outlined in section specific policies and procedures.</li>
<li>
Initiates appropriate action and documents steps taken to resolve mislabeled/unlabeled or inappropriate specimens in a manner consistent with Departmental Policies and Procedures and with the Departmental Service Mission.</li>
<li>
Identifies labeling problems or discrepancies; informs other laboratory sections about patient identification or medical record number problems.</li>
<li>
Ensures that prepared samples are stored according to standard operating procedure (e.g. refrigerated, frozen, incubated).</li>
<li>
Ensures aliquotting and processing of specimens is performed within established time limits for each test.</li>
<li>
Accessions specimens according to standard operating procedure.</li>
<li>
Performs instrument and equipment maintenance as defined by each section's policy and procedures.</li>
<li>
Recognizes instrument, equipment or methodology problems and/or discrepancies and brings them, with documentation, to Assistant Supervisor or Supervisor's attention in a timely manner.</li>
<li>
Performs QC procedures and assesses Quality Control data according to section policy and procedures.</li>
<li>
Recognizes technical and non-technical problems/discrepancies in laboratory operations and brings these problems/discrepancies to Assistant Supervisor or Supervisor's attention.</li>
<li>
Performs analytic testing and assesses the validity of their results according to section policy and procedures.</li>
<li>
Maintains clear, concise, accurate and legible records of test performance.</li>
<li>
Provides proper documentation and records of all test procedures performed.</li>
<li>
Reviews patient results, recognizes problems and/or discrepancies. Investigates and performs additional testing to resolve problematic patient test results to the extent possible, documents involved activities and notifies Assistant Supervisor or Supervisor.</li>
<li>
Transcribes results/information with accuracy into LIS system.</li>
<li>
Appends appropriate coded comments as required by section standard operating procedures.</li>
<li>
Uses LIS to promote clarity and correct interpretation of laboratory results.</li>
<li>
Reviews entered LIS codes as required by section standard operating procedures for transcription accuracy prior to completing processing or reporting test results.</li>
<li>
Notifies appropriate person of all Critical Alert Values according to department/section procedures. Provides documentation of Critical Alert Values in LIS as required.</li>
<li>
Notifies appropriate person of all required call back of results. Provides complete documentation of all call backs in LIS and as required.</li>
<li>
Maintains proficiency for all designated LIS functions as outlined in section specific policies and procedures.</li>
<li>
Provides proper documentation of receipt and implementation of reagents/lots/materials.</li>
<li>
Ensures adequate Blood inventories are maintained according to standard operating procedure consistent with level of training and experience (Blood Bank only).
</li><li>Ensures all work is completed and/or accounted for according to section policy.</li>
<li>
Assists other laboratory sections as needed when directed by supervisory staff members.</li>
<li>
Participates in Quality Advancement/Quality Improvement activities according to Department policies and procedures.</li>
<li>
Maintains initial and annual competency documentation as outlined in section policies and procedures.</li>
<li>
Maintains age specific competency for all tests/procedures performed as required by regualtory agencies.</li>
<li>
Attends departmental continuing education classes during the year.</li>
<li>
Participates in scientific or service related continuing education classes.</li>
<li>
Attends all scheduled staff meetings or, if unable, accepts responsibility for reading meeting minutes during work time.</li>
<li>
Supports education of Medical Technology students, Pathology residents, new staff and others through participation in teaching activities which may be didactic and/or &quot;benchside&quot;.</li>
<li>
Supports technical training of departmental staff members, encompassing new employees, and new procedures and cross training.</li>
<li>
Participates on all Sectional, Departmental or Hospital committees or task forces as available.</li>
<li>
Communicates all important information regarding the laboratory (ie. inventory, testing status and instrument status) to fellow staff members.</li>
<li>
Answers the telephone according to departmental policy; responds to inquiries/requests.</li>
<li>
Works cooperatively with other laboratory staff members and takes initiative to determine where assistance is needed and renders assistance.</li>
<li>
Reports all incidents, safety hazards or accidents to appropriate personnel.</li>
<li>
Attends mandatory safety education sessions to keep informed of changes regarding safety issues.</li>
<li>
Respects patient and employee confidentiality.</li>
<li>
Keeps equipment and work area neat, orderly and well stocked; puts supplies away when received.</li>
<li>
Performs assignments with a minimum of direction and is available to help others.</li>
<li>
Maintains open communication with Supervisors and Medical Directors.</li>
<li>
Plans and prioritizes tasks and adjusts to variable workloads.</li>
<li>
Assesses the inventory on a weekly basis in assigned work area and notifies Supervisor of supply needs.</li>
<li>
Utilizes Medical Center&rsquo;s values as the basis for decision making and to facilitate the division&rsquo;s mission.</li>
<li>
Follows established Hospital Infection Control and Safety procedures.</li>
<li>
Performs other duties as assigned or as needed.</li>
</ul><div><div><div><div>
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
</div></div></div></div>
JOB REQUIREMENTS
EDUCATION:<ul><li>
Requires a Bachelor&rsquo;s Degree from an accredited university or college in applied science, Medical Technology or Clinical Laboratory Science which includes successful completion of a supervised course of clinical internship in an approved hospital laboratory, or a Bachelor&rsquo;s degree in applied science, or other discipline with an Associate&rsquo;s Degree in Medical Laboratory Science or Medical Laboratory Technician with combined coursework sufficient to meet scientific requirement for employment in CAP accredited laboratory.</li></ul>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:<ul>
<li>
Preferred: Certification by American Society of Clinical Pathologists (ASCP) or National Credentialing Agency (NCA) or equivalent agency as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Technician, or specialty certification.</li>
<li><ul><li>Equivalent agency is defined as an agency that requires a degree in science from an accredited college or university with successful completion of an examination for certification. Such agencies include but are not limited to ASCP, NCA, American Medical Technologists (AMT), American Association of Bioanalysts (AAB), Health Education and Welfare (HEW), and American Society of Microbiologists (AMT).</li></ul></li>
</ul>
EXPERIENCE:<ul><li>
Entry level position.</li></ul>
KNOWLEDGE AND SKILLS:<ul>
<li>
Requires the knowledge of clinical tests and standards necessary to perform highly complex tests as defined by CLIA (see appendix A) and accurately report results.</li>
<li>
Requires the analytic abilities to perform highly complex testing as defined under CLIA 88 as listed in the appendix A to interpret findings, perform calculations, calibrate instruments, review highly complex testing performed by other employees as defined by CLIA guidelines and so forth.</li>
<li>
Requires the ability to maintain compliance with all regulatory agency (e.g. JC, CAP, FDA, AABB) requirements.</li>
<li>
Requires the manual/visual dexterity necessary to prepare specimens, prepare solutions, screen specimens and operate a computer software system. Requires interpersonal and English verbal and written language skills sufficient to exchange information with physicians, interact with other technologists and so forth.</li>
<li>
Requires the ability to perform venipuncture techniques</li>
</ul><h3 class="jobSectionHeader">
LABBMC</h3>
Compensation Range:
$26.92- $37.74
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</div></div></div></div>

Medical Technologist I Full Time (40hr Days, rotating weekends and holidays)

Health Resources in Action

<div>Health Resources in Action, Inc. (HRiA) is a non-profit organization working to improve and reimagine public health. We connect, consult, and collaborate to solve complex challenges of access and equity in our health and social systems. Together with our partners, clients, and collaborators, we create actionable solutions so that all people can thrive.
In 1957, The Medical Foundation (TMF) was created to primarily fund biomedical research in Massachusetts. Since then, we&rsquo;ve been on a journey of evolution. We changed our name to Health Resources in Action (HRiA) to reflect our impact in the field of public health. Today, HRiA works with individuals, organizations, and communities to drive a policy and systems change approach to advance health and racial equity.
HRiA seeks sustainable solutions for complex problems using an anti-racist approach. We aim to be adaptable and flexible in meeting clients and partners where they are, offering our decades of knowledge and resources to collectively realize our dream of equitable, sustainable health for all. The foundation of this work is centered on our values:<ul><li>
Health and racial equity by identifying and addressing the root causes of health inequities, intentionally working to shift narratives and power imbalances and disrupt all systems of oppression.</li><li>
Leading with heart by demonstrating our passionate commitment to our work, continuously challenging ourselves with humility and vulnerability while pursuing and holding ourselves accountable to our mission.</li><li>
Collaboration by intentionally and respectfully leading, partnering, and following to strengthen relationships, uplift different voices and build trust.</li><li>
Innovation by driving toward new strategies, questioning norms, and continuously learning and evolving to support the needs of our clients and communities.</li></ul>
HRiA offers exciting, engaging, and challenging employment opportunities for facilitators, trainers, researchers, analysts, policy specialists, grant managers, and more. People come to HRiA because of our commitment to advancing health equity and inspiring work; they stay for our wonderful clients, partners, and dedicated and dynamic staff. With our growing portfolio of high-impact work, person-centered policies, and generous benefits, our team continually invests in making HRiA a great place to work. Our diverse staff of over 270 people hail from 30+ states, with a homebase in Boston&rsquo;s Chinatown neighborhood.
As part of our Public Health Services, HRiA manages an extensive portfolio of behavioral health initiatives, including statewide substance use helplines in Vermont and Oregon and substance use and problem gambling helplines in Massachusetts and Illinois. The Illinois Helpline for Opioids and Other Substances (Illinois Department of Human Services, Division of Substance Use Prevention and Recovery) was launched in 2017, building upon our experience operating the MA Substance Use Helpline (Massachusetts Department of Public Health, Bureau of Substance Addiction Services) for over 23 years. HRiA launched the Vermont Helplink (Vermont Department of Health, Division of Substance Use Programs) in 2019. HRiA began operating the MA Problem Gambling Helpline (Massachusetts Department of Public Health, Office of Problem Gambling Services) in 2020 and the Illinois Problem Gambling Helpline (Illinois Department of Human Services, Division of Substance Use Prevention and Recovery) in 2022. In December 2023, HRiA launched the Oregon Recovery Center Hotline, now the Oregon Hopeline (Oregon Health Authority).
The Helpline contact center is the hub for the Helplines. Screening &amp; Information Specialists (SIS) comprise most of the contact center team and respond to incoming Helpline inquiries. Four Contact Center Supervisors provide Helpline services and provide direct supervision to a portion of the SIS team. Three Masters-level Clinicians supervise a portion of the SIS, implement follow-up services, and provide additional coverage and support. Additional Helpline team members deliver and support program operations, marketing and communication, web management, and data analysis and management, supervision, and leadership. The larger team is overseen by the Managing Director, Behavioral Health.
To learn more about HRiA and our helplines, visit the following:<ul><li>
HRiA: www.hria.org</li><li>
IL Problem Gambling Helpline: www.WeKnowTheFeeling.org</li><li>
MA Problem Gambling Helpline: www.GamblingHelplineMA.org</li><li>
IL Helpline for Opioids and Other Substances: www.HelplineIL.org</li><li>
VT Helplink: www.VTHelplink.org</li><li>
MA Substance Use Helpline: www.HelplineMA.org</li><li>
Oregon Hopeline: www.oregonhopeline.org</li></ul> 
Opportunity
We are seeking a full-time Helpline Contact Center Supervisor to join our team on the Oregon Recovery Center Hotline (Oregon Hopeline), Massachusetts Substance Use &amp; Problem Gambling Helplines (MA Helpline), the Illinois Helpline for Opioids and Other Substances (IL Helpline), the Illinois Problem Gambling Helpline, and the Vermont Helplink (VT Helplink). This is an exciting opportunity to take on a newly developed position to support substance use treatment access across three states and supervise a diverse team of staff. 
Position Description
We are seeking a full-time Helpline Contact Center Supervisor to join our team for the MA Helpines, the IL Helplines, and VT Helplink. We refer to these projects collectively as &ldquo;the Helplines.&rdquo; This is an exciting opportunity to support substance use treatment and problem gambling treatment access across three states and supervise a diverse team of staff.
The Contact Center Supervisors are responsible for handling incoming Helpline inquiries and providing supervisory support to the contact center team. A portion of their time is providing scheduled and as-needed Helpline coverage, in addition to our dedicated team of 22 Screening &amp; Information Specialists (SIS). This includes responding to incoming calls, online chats, and SMS text messages from people seeking information about and help with accessing substance use and/or problem gambling services for themselves, a family member or friend, and/or a client. In this capacity, they assess Helpline users&rsquo; needs, determine the most appropriate substance use prevention, treatment, and/or recovery support service options, identify available options (through the Helplines&rsquo; databases), and refer callers to those services. They provide accurate information, education, support, and referrals in a non-judgmental, respectful, and culturally competent manner.
About half of their time, Contact Center Supervisors provide supervisory support to the SIS team. Each Supervisor acts as a shift supervisor for SIS while they are working. This includes monitoring SIS consumer interactions, consulting with SIS and intervening during difficult interactions, and addressing any urgent issues as well as supporting the social-emotional wellbeing of staff and fostering their skill-building and professional growth. The Contact Center Supervisor will provide on-going training to SIS through periodic in-service trainings on relevant topics and will assist in the onboarding of new SIS.
Each Supervisor also directly supervises up to six SIS team members. This includes providing bi-weekly supervision, processing timesheets, and assisting with schedule coordination. (SIS also receive regular, group-level supervision from one of our Clinicians.) Contact Center Supervisors are responsible for supporting contact center operations, including helping to coordinate a 24/7 coverage schedule, staffing, and technology needs. They are the liaisons between the contact center team and information technology (IT) support. The Contact Center Supervisor will also be called upon to contribute expertise to the development of policies, procedures, protocols, and curricula to support the Helplines, and may be engaged in providing this expertise to other HRiA teams and projects focused on substance use, problem gambling, and/or behavioral health equity.
This is a full-time, remote position with a salary range of $57,000 to $64,000 based on skills and experience. Supervisors will receive training to assess the needs of Helpline users, provide appropriate information and referrals to services, and engage with and motivate Helpline users to follow through on referrals. They will also receive training on Contact Center operations, supervision essentials, and addiction, screening, treatment services, and resources. 
Benefits
HRiA offers strong benefits to its employees, including:<ul><li>
Competitive salaries</li><li>
Health insurance</li><li>
Retirement plan</li><li>
Flexible summer hours</li><li>
Vacation starting at four weeks</li><li>
13 paid holidays, and office closure at the end of December</li></ul> 
Duties and Responsibilities
Management<ul><li>
Coordinate and implement projects related to contact center operations, including technology, equipment, onboarding &amp; training, among others, as assigned.</li><li>
Work with Helpline Management to coordinate Helpline staffing schedules to ensure continuous 24-hour staffing coverage.</li><li>
Serve as liaison between SIS and other project and organizational teams, to ensure appropriate representation and facilitate team integration.</li><li>
Supervise up to six SIS.</li><li>
Participate in on-call rotation.</li></ul>
Project Work<ul><li>
Troubleshoot technical contact center issues, and serve as liaison to IT support.</li><li>
Assist with coordination and implementation of onboarding and professional development activities.</li><li>
Assess the needs of Helpline users by telephone, online chat, and SMS texting.</li><li>
Provide appropriate information and referrals to substance use, problem gambling, and/or related services.</li><li>
Engage and motivate Helpline users to follow through on referrals by using active listening and motivational interviewing techniques.</li><li>
Obtain feedback on interactions with Helpline users.</li><li>
Gather and record data from Helpline users in Helpline database.</li><li>
Verify Helpline users&rsquo; insurance status, as applicable.</li><li>
Escalate Helpline user interactions to Helpline Managers as needed.</li><li>
Represent the Helpline at outreach events, meetings, and/or presentations as needed.</li></ul>
Thought Leadership<ul><li>
Continue to build and develop expertise in substance use disorders, problem gambling, and behavioral health equity.</li><li>
Suggest ideas/improvements through participation in teams and committees.</li><li>
Attend and actively participate in Helpline meetings and other activities to develop skills and make suggestions for project enhancements.</li></ul>
New Business Development<ul><li>
Maintain updated resume and bio for use in new business proposals.</li><li>
Assist with technical components of new business proposals as needed.</li></ul> 
Candidate Qualifications<ul><li>
Five years of related experience (lived or professional) in the fields of substance use, recovery, problem gambling, and/or harm reductions Services, and manage mentor bachelor&rsquo;s degree in psychology, social work, human services, or related field in lieu of experience.</li><li>
Certified Resource Specialist (through Inform USA) preferred or willingness to obtain certification (at HRiA expense) within one year of hire.</li><li>
Demonstrated experience and ability to supervise staff, and provide appropriate guidance, feedback, mentorship, and support.</li><li>
Experience in information and referral services, customer service, counseling, substance use, problem gambling, or human services required.</li><li>
Ability to adapt to changes in work environment and expectations.</li><li>
Customer/consumer focused with excellent interpersonal and communication skills.</li><li>
Good computer skills and experience and/or ability to use online systems and databases.</li><li>
Openness to information that may be different from personal views.</li><li>
Willingness to work with consumers who may be ambivalent, resistant, impaired or have psychological disorders.</li><li>
Must be open to providing information about a variety of treatment options and paths to recovery based on a caller&rsquo;s needs.</li><li>
Must be respectful of cultural differences and value diversity of thought, backgrounds, and perspectives.</li><li>
Must have high ethical standards and a willingness to comply with professional expectations.</li><li>
Demonstrated history of dependability needed.</li><li>
Two years of sobriety requested for people in recovery.</li><li>
Fluency in a language other than English (e.g., Spanish, Portuguese, Mandarin) is a plus.</li></ul>
Hours for this position will be non-traditional, requiring either early morning or late evening and weekend availability. The position includes weekend or overnight on-call duties. The Helplines are open 24 hours/day, 7 days/week, 365 days a year.
This description is intended to indicate the kinds of work duties that will be required in this position. It is not intended to limit, or in any way modify, the rights of any supervisor to assign, direct, and contract work of staff under his/her supervision. The use of a particular illustration describing duties shall not be held to exclude other duties, not mentioned, that are of a similar level or difficulty. 
Procedure for Candidacy
HRiA is actively seeking to build a diverse and experienced staff. The organization encourages multiple perspectives and experiences, supports a multicultural environment, and strives to hire and retain a diverse work force that reflects the populations we work with and the communities where we work. Diversity is a core value of HRiA resulting in culturally competent services, materials, resources, and programs. Our hiring and business practices appreciate the strengths offered through different backgrounds.
HRiA is an equal opportunity, affirmative action employer and is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
To apply, submit your cover letter and resume online at hria.org/about/careers
Generally, our interviews take place between 9am-5pm ET. If you are contacted for an interview, please let us know if this timeframe is a challenge, so we can work with the interview team to find alternatives.</div>

Helpline Contact Center Supervisor

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