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senior technical office engineer Jobs in Saudi Arabia

senior technical office engineer

technical support engineer

Streamax Mena

Technical Support EngineerLocation: Riyadh, KSA Employment Type: Full-timeJob OverviewThe Technical Support Engineer will provide expert technical assistance to clients, troubleshooting and resolving issues related to products and services. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and the capability to clearly communicate complex technical information to clients. This role is ideal for individuals who enjoy technical problem-solving in a client-facing environment.Responsibilities<ul><li>Provide advanced troubleshooting and technical support to customers for products and services</li><li>Resolve technical issues via phone, email, and remote access tools</li><li>Act as the primary point of contact for technical inquiries, ensuring timely and effective resolutions</li><li>Accurately log customer issues, actions taken, and resolutions</li><li>Assist with product setup, installation, and configuration for customers</li><li>Guide clients on system usage, features, and best practices</li><li>Collaborate closely with engineering and product teams to resolve complex issues and share customer feedback</li><li>Monitor client systems for potential issues and perform proactive maintenance to minimize downtime</li></ul>Key Requirements<ul><li>3+ years of experience in a technical support role</li><li>Strong proficiency in troubleshooting hardware and software issues, operating systems, network configurations, and device setups</li><li>Experience with databases such as MySQL, SQL Server, and MongoDB</li><li>Familiarity with cloud services including AWS, Azure, and Google Cloud</li><li>Solid understanding of networking protocols (TCP/IP, DNS, HTTP, VPN)</li><li>Experience with remote troubleshooting tools such as TeamViewer and Remote Desktop</li><li>Strong communication skills with the ability to explain technical concepts to non-technical users</li><li>Experience using CRM systems (e.g., Salesforce)</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</li></ul>Interested candidates Apply via our official website : www.streamax.meJob Type: Full-time

Technical Support Engineer

Imou

<div>
 
 We are currently searching for a
 
 Technical Support Engineer
 
 to support our business development in Saudi Arabia
 
 .
 
 This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 
 
 
 
 
 
 1, Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 1.Offline and online training work
 
 <ul>
 <li>
 Trainees: sales team, distributors, resellers, installers, and promoters.
 </li>
 <li>
 Typical training scenarios: new product launches, new customer development, quarterly regular training
 </li>
 </ul>
 
 2.Online technical question answering
 
 <ul>
 <li>
 Service objects: distributors, resellers and installers
 </li>
 <li>
 Deal with typical problems: installation problems, links, video playback, etc.
 </li>
 <li>
 Processing method: Facebook, phone, chat software.
 </li>
 </ul>
 
 3.Offline technical support
 
 <ul>
 <li>
 Service object: distributors, resellers and installers
 </li>
 <li>
 Typical scenario: Resolve technical problems on site and resolve product quality issues
 </li>
 </ul>
 
 4.Translation
 
 <ul>
 <li>
 Sorting out localized user guidance materials
 </li>
 <li>
 General issues, quick installation manuals in local language, and operation video shooting
 </li>
 </ul>
 
 5.Product promotion
 
 <ul>
 <li>
 Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
 </li>
 <li>
 Main role: product presentation, technical solutions, sample booth setting
 </li>
 </ul>
 
 6.App operation and promotion:
 
 <ul>
 <li>
 Partner App: update the product material, promote the App to resellers and installers
 </li>
 </ul>
 
 
 Job Requirement
 
 
 <ul>
 <li>
 3-year experience in the technical support position .
 </li>
 <li>
 Have deep knowledge in IT/CCTV/Technology products.
 </li>
 <li>
 Familiar with CCTV ,smart home ,wifi Camera industry.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor degree of technical or related field;
 </li>
 <li>
 Good English and Arabic reading, writing and speaking;
 </li>
 <li>
 Good interpersonal, written oral communication and presentation skills;
 </li>
 <li>
 Customer-oriented;
 </li>
 <li>
 Accustomed to frequent business trips.
 </li>
 </ul>
 
 
</div>

NovaStar Financial

Key Responsibilities：● Provide technical support and consultation to customers.● Share documentation, software updates, and instructions.● Visit customer sites for hands-on support.● Collect industry trends and customer feedback to improve products and services.Qualifications：● Strong knowledge of electronics, IT, or networking, with hands-on system debugging experience.● Experience with LED display control, video processing, or Pro-AV systems preferred.● Proficient in software operation and device configuration.Job Types: Full-time, Contract Contract length: 24 monthsPay: ﷼15,000.00 - ﷼30,000.00 per monthWork Location: In person

<div>At ABB, we help industries run leaner and cleaner&mdash;and every person here makes that happen. You&rsquo;ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Area Sales Manager
__
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
You will be accountable to grow the business of Furse Earthing &amp; Lightning and electrical products business in Kingdom of Saudi Arabia, based in Dammam.
Your role and responsibilities
The Installation Products division specializes in the manufacturing and selling of wire management solutions, cable protection, cable routing systems, wires termination and grounding systems. These products are relevant in several segments and mainly sold through a channel partners network.
In this role you will work to create demand, map opportunities and finalize orders for Earthing, Lightning Protection and Surge Protection systems working with consultants and engineering of customers within the selected verticals segment. You will also develop and nurture business relationships with channel partners, authorities and consultants helping them to succeed. You will also support the growth of our electrical products and solutions working with customers and partners.
You are professional skilled on electrical installation solutions and earthing &amp; lightning protection system, able to build business relationships and to proactively support partners as well as internal and external customers. You will be able to interact with the relevant company resources in order to gather the relevant information needed to develop the business. You will develop and maintain strong customer relationships through excellent service and technical knowledge of the customer needs.
You will be mainly accountable for:<ul><li>
Support sales team to build business relationships and proactively support partners and internal and external customers. Handling design and engineering activities related to Earthing, Lightning &amp; Surge Protection system</li><li>
Develop and maintain strong customer relationships through excellent service and technical knowledge of the customer needs. Prepare and execute sales plans and bids.</li><li>
Provide solutions according to customer requirements, complying with international standards and local regulations. Designs engineering solutions, including drawings and calculations according to specification. Attend technical meetings with customers and End-users for product approvals.</li><li>
Collaborates with the sales team of the other ABB divisions in order to maximize the common business opportunities, furthermore you collaborate with the product marketing team to take into the market the right value proposition bringing back relevant market information. Keeps CRM and all relevant reporting updated and report back to the Marketing &amp; Sales Manager.</li><li>
Able to provide accurate Demand Order and Revenue forecasts. In depth knowledge of AutoCAD, BIM &amp; Navisworks knowledge, reading and understanding architectural layouts, sections and elevations. Live ABB&rsquo;s core values of safety and integrity, which means taking responsibility for own actions while caring for the colleagues and the business.</li></ul>
Qualifications for the Role<ul><li>
More than 2 years of experience in basic electrical product lines preferably earthing &amp; lightning protection system</li><li>
A collaborative, solutions-oriented approach. Skills in reading &amp; interpreting engineering drawings &amp; specifications</li><li>
Work cohesively with the team to maximize output. Passion for solutions and applications.</li><li>
Electrical Engineering background.</li><li>
Willingness to travel when needed. Excellent presentation and communication skills. Good organization skills. Problem solving and analytical skills.</li><li>
Comfortable using a CRM system. Good knowledge in Microsoft Office 365</li><li>
Good command of English and strong communication.</li></ul>
Benefits
We invest in our people with benefits that go beyond the basics because your future matters.
More about us
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.
Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.</div>

Siemens Energy

<div>A Snapshot of Your Day:<div><div> 
As a Generator Technical Support Engineer, you will engage with a diverse team of engineering professionals, focusing on critical projects that enhance the reliability and availability of Siemens Energy Generators in KSA. Your expertise will directly impact our clients and partners by providing timely, accurate engineering support, fostering a culture of collaboration and safety. Expect to be part of a dynamic environment that prioritizes customer needs and promotes a zero-harm culture, ensuring that every project contributes to Siemens Energy&rsquo;s mission of delivering sustainable energy solutions.</div><div> 
</div><div>
How You&rsquo;ll Make an Impact:</div><div><ul><li>
Provide timely engineering support for technical queries from internal and external customers.
</li><li>Serve as the key point of contact for technical issues related to generator operation, maintenance, and commissioning.
</li><li>Collaborate with a global network of specialists to address complex technical challenges.
</li><li>Support the preparation and execution of maintenance outages, including scope definition and resource requirements.
</li><li>Present and discuss technical solutions in meetings with stakeholders.
</li><li>Participate in post-outage reviews to identify improvement opportunities and lessons learned.</li></ul></div><div> 
</div><div>
What You Bring:</div><div><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Engineering or a related discipline.
</li><li>Intermediate knowledge of Siemens Energy Generator technology and/or other manufacturers.
</li><li>Basic understanding of manufacturing, repair technologies, and materials.
</li><li>Strong verbal and written communication skills in English.
</li><li>Experience working in KSA, with collaboration and networking skills.
</li><li>A customer-first mindset and commitment to promoting a zero-harm culture.</li></ul></div><div></div><div> 
About the Team:</div><div></div><div> 
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.</div><div> 
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
<ul><li>Competitive Salary Package</li>
<li>Targeted Bonus</li>
<li>Opportunities to work on a variety of innovative projects</li>
</ul>
https://jobs.siemens-energy.com/jobs
#LI-AF1</div></div></div><div></div>

Generator Technical Support Engineer - Siemens Energy, Dammam KSA

<div>
 
 A Snapshot of Your Day:
 
 
 
 As a Generator Technical Support Engineer, you will engage with a diverse team of engineering professionals, focusing on critical projects that enhance the reliability and availability of Siemens Energy Generators in KSA. Your expertise will directly impact our clients and partners by providing timely, accurate engineering support, fostering a culture of collaboration and safety. Expect to be part of a dynamic environment that prioritizes customer needs and promotes a zero-harm culture, ensuring that every project contributes to Siemens Energy&rsquo;s mission of delivering sustainable energy solutions.
 
 
 
 How You&rsquo;ll Make an Impact:
 
 
 
 <ul>
 <li>
 Provide timely engineering support for technical queries from internal and external customers.
 </li>
 <li>
 Serve as the key point of contact for technical issues related to generator operation, maintenance, and commissioning.
 </li>
 <li>
 Collaborate with a global network of specialists to address complex technical challenges.
 </li>
 <li>
 Support the preparation and execution of maintenance outages, including scope definition and resource requirements.
 </li>
 <li>
 Present and discuss technical solutions in meetings with stakeholders.
 </li>
 <li>
 Participate in post-outage reviews to identify improvement opportunities and lessons learned.
 
 
 
 </li>
 </ul>
 
 What You Bring:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Engineering or a related discipline.
 </li>
 <li>
 Intermediate knowledge of Siemens Energy Generator technology and/or other manufacturers.
 </li>
 <li>
 Basic understanding of manufacturing, repair technologies, and materials.
 </li>
 <li>
 Strong verbal and written communication skills in English.
 </li>
 <li>
 Experience working in KSA, with collaboration and networking skills.
 </li>
 <li>
 A customer-first mindset and commitment to promoting a zero-harm culture.
 
 
 
 </li>
 </ul>
 
 About the Team:
 
 
 
 Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary Package
 </li>
 <li>
 Targeted Bonus
 </li>
 <li>
 Opportunities to work on a variety of innovative projects
 
 
 
 </li>
 </ul>
 https://jobs.siemens-energy.com/jobs
 
 
</div>

震雄工业园（深圳）有限公司

Service Engineer： Location：Jeddah Saudi Arabia Job Responsibilities： 1. Technical Support: Responsible for on-site installation, commissioning, repair, and maintenance of injection molding machines for overseas customers to ensure stable operation. 2. Troubleshooting: Respond promptly to customer repair requests, independently diagnose complex failures, and develop solutions. 3. Technical Training: Provide training to customer operators and local engineers on molding processes, machine operation, and routine maintenance. 4. Spare Parts Support: Assist customers in identifying spare parts requirements and provide technical recommendations to ensure accurate selection.Requirements: 1. Education: Bachelor's degree or above in Mechanical, Electrical, Automation, or related engineering fields. 2. Experience: 5+ years in after-sales technical service within the injection molding or plastic machinery industry. 3. Technical Skills: Proficient in hydraulic, electrical, and control systems of injection molding machines, capable of independently handling complex failures; familiarity with mainstream control systems is a plus. 4. Language: Fluent in English as a working language for technical communication and writing service reports. 5. Personal Traits: Excellent on-site problem-solving skills, strong customer service orientation, and cross-cultural communication abilities; willing to travel frequently.Job Type: Full-timePay: ﷼2,000.00 - ﷼5,000.00 per monthExperience:<ul><li>Injection Molding Machines: 5 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Preferred)</li><li>Chinese (Preferred)</li></ul>

Service Engineer/Manager

Explore 2439+ Technical support engineer in Saudi Arabia this March. Find roles across top companies and apply now to boost your career.

2439 technical support engineer jobs In Saudi Arabia

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Technical Support Engineer

Generator Technical Support Engineer - Siemens Energy, Dammam KSA

Generator Technical Support Engineer - Siemens Energy, Dammam KSA

Service Engineer/Manager