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account managers upsell specialists

Alvi Global Enterprises

Sales (US) Night shift (9:00 PM &ndash; 6:00 AM) Monthly target $13,000&ndash;$20,000 (USD)Grow and expand existing US clients for our book writing and publishing services &mdash; upsell additional services and increase account value.Key Responsibilities<ul><li>Upsell and expand existing US clients for our book writing and publishing services</li><li>Build relationships and grow account value</li><li>Hit a monthly target of $13,000&ndash;$20,000</li><li>Identify expansion opportunities and maintain CRM records</li></ul>Requirements<ul><li>Proven account management / upselling experience, digital or IT services preferred</li><li>Strong relationship-building and consultative selling</li><li>Comfortable with higher targets; excellent English</li><li>Able to work US hours (Night shift (9:00 PM &ndash; 6:00 AM))</li></ul>Pay: Rs200,000.00 - Rs300,000.00 per monthWork Location: In person

Upseller — Books

Techific Solutions

UI/UX &amp; Graphic Designer &mdash; Onsite Night Shift We are looking for a creative, detail-oriented, and versatile UI/UX &amp; Graphic Designer to join our onsite team. The ideal candidate should be able to create modern website and app interfaces while also producing high-quality graphic design assets for branding, social media, marketing, advertising, and client projects.This role is ideal for someone who understands both visual design and user experience, can work across multiple industries, and can turn client requirements into polished, conversion-focused creative deliverables.Job Type: Full-Time, Onsite Shift Timing: 9:00 PM &ndash; 6:00 AM Location: OnsiteKey Responsibilities<ul><li>Design modern, user-friendly, responsive websites, landing pages, dashboards, and mobile app interfaces.</li><li>Create wireframes, user flows, sitemaps, prototypes, and high-fidelity UI designs in Figma.</li><li>Develop conversion-focused landing pages and website layouts for client projects.</li><li>Prepare developer-ready design files with proper spacing, components, design systems, assets, and annotations.</li><li>Create branding materials including logos, brand guidelines, typography, color palettes, and visual identity systems.</li><li>Design social media posts, carousels, ad creatives, website banners, thumbnails, brochures, presentations, and marketing materials.</li><li>Create graphics for Meta ads, Instagram, TikTok, LinkedIn, YouTube, Google ads, and other digital platforms.</li><li>Collaborate with project managers, developers, video editors, SEO specialists, and social media managers.</li><li>Follow client briefs and maintain brand consistency across all creative deliverables.</li><li>Review implemented website designs with developers and provide feedback during the QA process.</li><li>Handle client feedback and revisions accurately within deadlines.</li><li>Maintain organized Figma files, source files, templates, design assets, and brand libraries.</li><li>Research current design trends, competitors, and industry standards to improve creative quality.</li></ul>Requirements<ul><li>Proven experience as a UI/UX Designer, Graphic Designer, Web Designer, or similar role.</li><li>Strong portfolio showing website UI/UX, landing pages, branding, social media creatives, ad designs, and marketing materials.</li><li>Advanced proficiency in Figma for UI/UX design, wireframing, prototyping, and design systems.</li><li>Strong command of Adobe Photoshop, Illustrator, Canva, or similar graphic design tools.</li><li>Strong understanding of UX principles, user journeys, responsive design, usability, typography, spacing, layout, and visual hierarchy.</li><li>Ability to design clean, modern, professional, and conversion-focused interfaces.</li><li>Experience creating social media graphics, paid ad creatives, thumbnails, banners, and branding assets.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Strong communication skills and ability to collaborate with an onsite team.</li><li>Must be available to work onsite from 9:00 PM to 6:00 AM.</li></ul>Preferred Skills<ul><li>Experience designing websites for WordPress, Shopify, Webflow, Wix, or custom development.</li><li>Basic understanding of HTML, CSS, website development limitations, and responsive behavior.</li><li>Experience with e-commerce, SaaS, agencies, local businesses, personal brands, or service-based businesses.</li><li>Knowledge of SEO-friendly website structure and conversion-rate optimization.</li><li>Basic motion graphics or animation skills using After Effects, Premiere Pro, or Canva.</li><li>Experience creating YouTube thumbnails, podcast covers, pitch decks, print materials, packaging, or brochures.</li><li>Experience working in a digital marketing agency, software house, creative agency, or web development company.</li></ul>Pay: Rs70,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Your portfolio, Behance, Dribbble, or Figma link.</li><li>Examples of website/UI designs, landing pages, branding work, social media creatives, and ad designs.</li><li>The tools you use regularly for UI/UX and graphic design.</li><li>Your experience working with developers, marketers, or client-facing teams.</li><li>Confirmation that you can work onsite from 9:00 PM to 6:00 AM.</li></ul>Work Location: In person

UI/UX & Graphic Designer (Onsite Night Shift)

Visions Craft

<div>
 
 
 🚀 WE'RE HIRING: eBook Sales Specialists
 
 
 
 
 Join our growing team and take your sales career to the next level!
 
 
 
 
 We are currently seeking experienced and results-driven eBook Sales Specialists who are passionate about helping authors and businesses achieve their publishing goals.
 
 
 
 
 📌 Requirements:
 
 
 
 
 ✔ Minimum 1 year of proven experience in eBook sales or publishing services
 
 
 
 
 ✔ Excellent communication, negotiation, and client management skills
 
 
 
 
 ✔ Strong ability to generate leads and close sales
 
 
 
 
 ✔ Self-motivated, target-oriented, and performance-driven
 
 
 
 
 ✔ Ability to work independently as well as collaboratively within a team
 
 
 
 
 ✔ Proven track record of meeting or exceeding sales targets
 
 
 
 
 🌟 What We're Looking For:
 
 
 
 
 We're seeking professionals who are confident, ambitious, and committed to delivering exceptional customer experiences while driving revenue growth.
 
 
 
 
 If you're ready to grow with a dynamic company and build a successful career in the publishing industry, we'd love to hear from you!
 
 
 
 
 📩 Apply Now:
 
 humanresources.visionscraft@gmail.com
 
 <ul>
 <li>
 
 📬 Or send us a direct message to learn more.
 
 </li>
 </ul>
</div>

Ebook Sales Executive

Ochre Clothing

We are looking for a customer-focused and proactive Customer Service Representative (CSR) to join our team. The ideal candidate will provide exceptional support to customers across multiple communication channels, ensuring a smooth shopping experience from inquiry to post-purchase assistance. This role requires excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer service.Key Responsibilities Customer Support<ul><li>Respond to customer inquiries via WhatsApp, Facebook, Instagram, email, website chat, and phone.</li><li>Assist customers with product information, sizing, availability, pricing, and order placement.</li><li>Resolve customer complaints professionally while maintaining a positive brand image.</li><li>Follow up with customers regarding pending issues until resolution.</li></ul>Order Management<ul><li>Process, update, and monitor customer orders.</li><li>Coordinate with warehouse and logistics teams to ensure timely order fulfillment.</li><li>Handle order modifications, cancellations, exchanges, and return requests according to company policies.</li><li>Track shipments and provide delivery updates to customers.</li></ul>Sales Support<ul><li>Recommend suitable products based on customer preferences.</li><li>Upsell and cross-sell products when appropriate.</li><li>Help customers complete their purchases by addressing concerns and providing accurate information.</li></ul>Social Media &amp; Chat Management<ul><li>Respond promptly to comments, messages, and inquiries across social media platforms.</li><li>Maintain a professional and friendly tone while representing the brand.</li><li>Escalate technical or complex issues to the relevant department.</li></ul>Customer Satisfaction<ul><li>Ensure every customer interaction reflects the company's service standards.</li><li>Maintain accurate records of customer conversations and resolutions.</li><li>Gather customer feedback and share insights to improve products and services.</li></ul>Requirements<ul><li>Bachelor's degree preferred.</li><li>1&ndash;2 years of experience in customer service, preferably in e-commerce or fashion retail.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Strong interpersonal and problem-solving skills.</li><li>Ability to work under pressure and manage multiple conversations simultaneously.</li><li>Basic knowledge of Microsoft Office and Google Workspace.</li><li>Experience with CRM systems or customer support software is an advantage.</li></ul>Skills<ul><li>Customer Relationship Management</li><li>Communication Skills</li><li>Active Listening</li><li>Conflict Resolution</li><li>Time Management</li><li>Teamwork</li><li>Attention to Detail</li><li>Multitasking</li><li>Sales Support</li><li>Adaptability</li></ul>Key Performance Indicators (KPIs)<ul><li>First Response Time (FRT)</li><li>Average Resolution Time</li><li>Customer Satisfaction (CSAT)</li><li>Order Accuracy</li><li>Customer Retention</li><li>Response Quality</li><li>Conversion from Customer Inquiries</li><li>Return and Complaint Resolution Rate</li></ul>What We Offer<ul><li>Competitive salary</li><li>Professional growth opportunities</li><li>Supportive work environment</li><li>Employee discounts</li><li>Performance-based incentives</li><li>Training and development programs</li></ul>Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Serive (CSR)

TalentPop App

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
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 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
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 Manage order inquiries, including shipping, tracking, returns, and refunds
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 Update CRM tools and track customer interactions accurately
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 Represent each e-commerce brand in a way that reflects their tone and values
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 Share customer feedback and insights to improve sales processes
 </li>
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 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
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 Excellent written and verbal communication skills in English
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 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
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 Ability to work independently in a remote, fast-paced environment
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 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
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 <li>
 A personal PC or laptop with an i5 processor or higher.
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 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
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 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
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 Paid time off
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 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
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 Recognition bonuses for outstanding performance
 </li>
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 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales & Support VA

MindEngage

MindEngage is seeking a proactive and relationship-driven Business Development &amp; Partnerships Manager to establish partnerships with companies, schools, colleges, universities, NGOs, and other organizations interested in providing mental health and counseling services to their employees, students, and communities.The ideal candidate will be responsible for identifying partnership opportunities, conducting outreach, building relationships with decision-makers, and securing agreements for our online therapy and counseling services.Responsibilities<ul><li>Identify and approach companies, schools, colleges, universities, NGOs, and educational institutions.</li><li>Develop partnerships for employee wellness programs, student counseling services, and mental health initiatives.</li><li>Build relationships with HR managers, student affairs departments, university leadership, school administrators, and organizational decision-makers.</li><li>Conduct presentations and product demonstrations of our counseling services.</li><li>Negotiate partnership agreements and service contracts.</li><li>Maintain a pipeline of prospects and partnership opportunities.</li><li>Coordinate with the clinical and operations teams to ensure successful onboarding of partner organizations.</li><li>Attend virtual networking events, webinars, and industry conferences when required.</li><li>Meet monthly partnership and revenue targets.</li></ul>Requirements<ul><li>Experience in business development, partnerships, B2B sales, account management, or educational outreach.</li><li>Strong communication, presentation, and negotiation skills.</li><li>Ability to engage senior decision-makers and build long-term relationships.</li><li>Experience using LinkedIn, email outreach tools, and CRM systems.</li><li>Self-motivated and able to work independently.</li><li>Excellent written and spoken English.</li></ul>Preferred Qualifications<ul><li>Experience in healthcare, mental health, education, HR services, employee wellness, or SaaS sales.</li><li>Existing network within schools, universities, corporations, or NGOs.</li><li>Experience selling subscription-based or service-based solutions.</li><li>Understanding of employee assistance programs (EAPs), student wellness programs, and mental health initiatives.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of partnership meetings scheduled.</li><li>Qualified partnership opportunities generated.</li><li>Signed institutional partnerships.</li><li>Monthly recurring revenue generated through partnerships.</li><li>Retention and growth of partner accounts.</li></ul>Pay: Rs25,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development & Partnerships Manager

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Operations &amp; Supply Chain Management
 </li>
 <li>
 Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.
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 Monitor and maintain a fulfillment rate of 95% or higher across operations.
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 Oversee timely creation and submission of purchase orders to ensure optimal stock availability.
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 Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.
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 Partner &amp; Vendor Management
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 Onboard and manage warehouse partners to optimize operational costs and efficiency.
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 Establish and align SOPs, payment terms, and best practices with third-party partners.
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 Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:
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 99% customer satisfaction rate
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 Operations costs maintained under 2% of GMV
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 Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.
 </li>
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 Financial &amp; Cost Optimization
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 Ensure operational costs are controlled and maintained below 2% of GMV.
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 Optimize working capital to ensure liquidity and availability of funds for business investments.
 </li>
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 Collaborate with internal stakeholders to improve margins through:
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 Strategic sourcing
 </li>
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 Supplier negotiations (including back margins)
 </li>
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 Monitoring account-level profitability
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 Performance Monitoring &amp; Compliance
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 Track and ensure adherence to all operational KPIs and benchmarks.
 </li>
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 Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.
 </li>
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 Conduct routine audits to ensure inventory accuracy and system alignment.
 </li>
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 Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.
 </li>
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 Team Leadership &amp; Development
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 Lead, mentor, and support the operations team to enhance productivity and efficiency.
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 Ensure team members are equipped with the necessary tools, training, and resources.
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 Develop and implement SOPs to streamline workflows and maintain work within operational hours.
 </li>
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 Process Improvement &amp; Automation
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 Identify opportunities to improve and automate repetitive operational tasks, including:
 </li>
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 Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <li>
 Conduct periodic client visits to understand service gaps and improve customer experience.
 </li>
 <li>
 Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience in operations, supply chain, or logistics management.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven approach.
 </li>
 <li>
 Proven ability to manage vendors, logistics partners, and cross-functional teams.
 </li>
 <li>
 Excellent negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Experience in cost optimization, KPI tracking, and process automation.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 </ul>
</div>

Manager, Corporate Operations

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