customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

chat support agent

administration supervisor Jobs in Karachi

administration supervisor

call center supervisor

BMA Investment Advisors

About the RoleWe are seeking a dynamic and results-driven Team Lead &ndash; Call Center to lead our Inbound and Outbound Call Center team. The ideal candidate will be responsible for supervising customer service representatives, ensuring exceptional customer experience, driving team performance, and maintaining service quality.Key Responsibilities<ul><li>Lead, supervise, and motivate a team of Customer Service Representatives.</li><li>Team Lead has to build their own team of Customer Service Representatives.</li><li>Manage daily inbound and outbound call center operations.</li><li>Monitor team performance against KPIs, SLAs, and quality standards.</li><li>Conduct regular coaching, feedback, and performance reviews.</li><li>Handle customer escalations and ensure timely resolution of complaints.</li><li>Train, onboard, and mentor new team members.</li><li>Ensure compliance with company policies, procedures, and quality standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Monitor call quality and identify opportunities for process improvements.</li><li>Foster a positive, collaborative, and high-performance team culture.</li><li>Coordinate with internal departments to ensure seamless customer service.</li><li>Drive customer satisfaction, productivity, and continuous service improvement.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Management, Marketing, or a related discipline.</li></ul>Experience<ul><li>Minimum 3&ndash;5 years of experience in Customer Service or Contact Center Operations.</li><li>At least 1&ndash;2 years in a Team Lead or Supervisory role.</li><li>Mandatory experience in an Asset Management Company Experience managing both Inbound and Outbound Call Center operations.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have? </li><li>Current/ Last salary range </li><li>Expected Salary </li><li>Notice Period </li></ul>Work Location: In person

Team Lead – Call Center

Hiring Pakistan

Female Team Leader &ndash; DU &amp; Etisalat CampaignJob Location: Karachi Office Timing: 10:00 AM to 6:30 PM Job Type: Full-Time Salary: Depends on experience and interview performanceWe are looking for an experienced, confident, and result-oriented Female Team Leader for DU and Etisalat telecom campaigns. The ideal candidate should have strong leadership skills, excellent communication abilities, and previous experience in managing a call center or sales team.Job Responsibilities<ul><li>Lead, manage, and motivate the female sales team to achieve daily and monthly targets.</li><li>Monitor team performance, attendance, call quality, and productivity.</li><li>Provide coaching, training, and performance feedback to team members.</li><li>Manage DU and Etisalat campaign operations professionally.</li><li>Ensure agents follow approved scripts, processes, and company policies.</li><li>Support agents in handling difficult customers and closing sales.</li><li>Prepare daily, weekly, and monthly performance reports.</li><li>Conduct team meetings and communicate targets and campaign updates.</li><li>Maintain a positive and professional working environment.</li><li>Coordinate with management regarding team progress and operational issues.</li><li>Assist with recruitment, onboarding, and training of new agents when required.</li><li>Ensure customer and sales records are maintained accurately.</li></ul>Job Requirements<ul><li>Only female candidates may apply.</li><li>Previous experience in DU and Etisalat telecom campaigns is mandatory.</li><li>Experience as a Team Leader, Senior Sales Agent, or Floor Supervisor will be preferred.</li><li>Strong leadership and team-management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Good sales, customer-dealing, and problem-solving abilities.</li><li>Ability to work under pressure and achieve assigned targets.</li><li>Basic computer knowledge and familiarity with CRM or call center systems.</li><li>Responsible, punctual, professional, and target-oriented attitude.</li><li>Ability to motivate, train, and manage a sales team effectively.</li></ul>Salary and Benefits<ul><li>Salary depends on relevant experience and interview performance.</li><li>Performance-based incentives and commissions may be offered.</li><li>Professional and supportive work environment.</li><li>Career growth opportunities.</li><li>Training and development support.</li></ul>Job DetailsPosition: Female Team Leader Campaign: DU and Etisalat Location: Karachi Office Timing: 10:00 AM to 6:30 PM Employment Type: Full-Time Gender: Female Only Salary: Depends on interview and experienceEmail: info.hiringpakistan@gmail.comWhatsApp Number: +92 348 23 50367Application Question(s):<ul><li>Are you Female?</li><li>Fill out The Form ? https://bit.ly/jobs-in-pakistan</li></ul>Experience:<ul><li>Du: 1 year (Preferred)</li><li>Etisalat: 1 year (Preferred)</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Team Leader

GFS Builders and Developers

We're Hiring: Telesales Executives (Females)Location: Gulistan-e-Johar, Karachi Company: GFS Builders &amp; Developers &ndash; Head OfficeGot the confidence to close deals and the drive to achieve targets? This is your chance to build a rewarding career with a growing real estate company!Position: Telesales ExecutiveWho Can Apply?<ul><li>Fresh graduates eager to start their sales career</li><li>Experienced telesales/call center professionals looking for their next opportunity</li><li>Girls with experience as Brand Ambassadors or in mall sales will be given preference.</li></ul>What We're Looking For:<ul><li>Excellent communication and persuasion skills</li><li>Target-oriented mindset</li><li>Previous telesales or call center experience is preferred</li><li>Positive attitude and willingness to learn</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Competitive incentives for top performers</li></ul>Apply now and become part of our energetic sales team!Job Type: Full-timePay: From Rs35,000.00 per monthExperience:<ul><li>call center / Telesales: 1 year (Preferred)</li></ul>Work Location: In person

Tele-Sales Consultants ( Females )

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

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Call Center Representative &ndash; Morning ShiftWe are offering a great Opportunity for Matric / Intermediate pass females who want to start their career.Shift: Morning ShiftWhat You&rsquo;ll Do:Handle basic call center tasks (local campaign)Assist in social media workLearn sales and communication skillsWhat We Offer:Monthly Allowance: PKR 20000 + (commission)Attractive Sales CommissionComplete training provided (no experience required)Friendly and supportive environmentContact: 0318 2286515Location: A-157, Block R North Nazimabad Town, Karachi, 74600Start your career with us and grow professionally!Pay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Representative – Morning Shift

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

QistBazaar

We're looking for a Male QA Executive to join our Customer Support Department.Requirements: Experience in Call Center/Customer Support QAStrong communication and analytical skills Ability to monitor calls, provide feedback, and improve service qualityPay: From Rs45,000.00 per monthWork Location: In person

QA Executive (Customer Support)

Explore 69+ Call center supervisor in Karachi this August. Find roles across top companies and apply now to boost your career.