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chat support reresentative

HZA SMC PVT LTD

Job Title: Customer Support RepresentativeCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We're looking for a highly skilled Customer Support Representative to join our team! As a Customer Support Representative, you will be the face of our company, providing top-notch support to our customers via phone, email, and chat.Requirements:High English communication skills (written and verbal)- Excellent customer service skills- Ability to work in a fast-paced environment- Strong problem-solving skillsResponsibilities:Respond to customer inquiries via phone, email, and chat- Resolve customer complaints and issues in a timely and professional manner- Provide product/service information and solutions to customers- Utilize software and tools to track and manage customer interactions- Collaborate with internal teams to resolve customer issuesWhat We Offer:<ul><li>Competitive salary and benefits package-</li><li>Opportunity to work with a growing company</li><li>Professional development and growth opportunities</li><li>Fun and supportive team environment.</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume at: +334-0440848hr@mobileemporium.com.auJob Type: Full-time ( 5:00 am - 2:30 pm )Pay: Rs 35000 - Rs 100000 per monthExperience:<ul><li>1-2years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs100,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Representative

CS Outsource

<div>
 
 
 Job Summary
 
 
 
 We are seeking a friendly, proactive, and customer-focused
 
 Customer Support Representative
 
 to join our team. The ideal candidate has excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently while ensuring an exceptional service experience.
 
 
 
 
 
 
 Job Overview
 
 
 
 A Customer Support Representative assists customers by answering questions, resolving issues, providing product or service information, and ensuring customer satisfaction across phone, email, chat, and social media channels. They maintain accurate records, escalate complex cases when needed, and support continuous process improvement within the team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries via phone, email, live chat, and social platforms.
 </li>
 <li>
 Provide accurate and clear information about products, services, policies, and procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues, escalating advanced or complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the CRM system.
 </li>
 <li>
 Identify recurring issues and share feedback with internal teams for improvement.
 </li>
 <li>
 Follow up with customers to ensure complete resolution and satisfaction.
 </li>
 <li>
 Meet or exceed key performance metrics such as response time, resolution time, and customer satisfaction scores.
 </li>
 <li>
 Collaborate with team members and contribute to a positive, supportive work environment.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years of experience in customer service or customer support (preferred).
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail.
 </li>
 <li>
 Ability to manage multiple tasks in a fast-paced environment.
 </li>
 <li>
 Proficiency with computers, CRM platforms, ticketing systems, and support tools.
 </li>
 <li>
 Patience, empathy, and a customer-first mindset.
 </li>
 <li>
 Ability to work independently and effectively within a team.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Opportunities for career development and skill enhancement.
 </li>
 <li>
 Supportive team culture and leadership.
 </li>
 <li>
 Exposure to modern tools and customer-centric systems.
 </li>
 <li>
 A role where your contribution directly improves customer experience.
 </li>
 </ul>
 
 
</div>

TalentPop App

<div>
 
 Join TalentPop App as a Brand Concierge - E-commerce Sales &amp; Order Support VA!
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about creating exceptional customer experiences. As a
 
 Online Order Support VA
 
 , you'll play a key role in guiding customers through their purchasing journey, recovering missed sales opportunities, and delivering a personalized, high-touch experience that builds trust, loyalty, and long-term customer relationships.
 
 
 If you are passionate about sales, thrive in e-commerce environments, and enjoy turning customer interactions into revenue and long-term brand loyalty, this role is for you.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter ESOS in that field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Engage customers via chat, email, phone, and SMS to assist with orders, product inquiries, and post-purchase needs, with a strong focus on driving conversions and satisfaction.
 </li>
 <li>
 Identify and execute opportunities for upselling, cross-selling, and product bundling to increase average order value.
 </li>
 <li>
 Support subscription recovery, winbacks, abandoned cart assistance, and other sales-related touchpoints to boost retention.
 </li>
 <li>
 Assist with order tracking, returns, exchanges, and cancellation requests when they present opportunities to retain the sale.
 </li>
 <li>
 Represent the brand voice and provide a personalized, concierge-level experience on every interaction.
 </li>
 <li>
 Maintain accurate customer records and share trends and insights to improve sales strategies and the overall customer journey.
 </li>
 <li>
 Collaborate with internal teams to implement feedback and optimize conversion-related processes.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven remote/online sales and customer support experience.
 </li>
 <li>
 Must have prior e-commerce experience, especially in areas like upselling, cross-selling, abandoned cart recovery, subscription assistance or winbacks, post-purchase support, or product bundles.
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to convert leads and close opportunities through excellent relationship-building.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat is required; e-commerce sales experience is a big plus.
 </li>
 <li>
 Familiarity with Shopify, CRM tools, or customer engagement platforms is a plus.
 </li>
 <li>
 Self-motivated, goal-oriented, and able to thrive in a fast-paced remote environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with at least 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace suitable for calls.
 
 
 </li>
 </ul>
 
 Why Join TalentPop App?
 
 
 
 <ul>
 <li>
 Earn commissions and annual performance-based raises.
 </li>
 <li>
 Paid time off to relax and recharge.
 </li>
 <li>
 HMO health coverage or a monthly health stipend.
 </li>
 <li>
 Performance and recognition bonuses for top achievers.
 </li>
 <li>
 100% permanent work-from-home setup.
 </li>
 <li>
 A supportive, friendly team culture and real opportunities for growth.
 
 
 </li>
 </ul>
 
 Ready to represent top e-commerce brands and help customers complete their online shopping journey? Apply now to become a Brand Concierge - E-commerce Sales &amp; Order Support VA at TalentPop App!
 
</div>

Online Order Support VA

Biztekapps

Location: Walton Road (Onsite) Employment Type: Full-time - OnsiteJob Timings: 7 PM to 5 AMJob OverviewWe are looking for a Sales Executive who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.Key Responsibilities<ul><li>Communicate with US based clients via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to printing and packaging products.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li><li>Strong English communication skills (verbal &amp; written).</li></ul>Work Location: In person

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

Computer Tech International

Business Development Executive | Fiverr &amp; Upwork ExpertWe are looking for a motivated and experienced Business Development Executive with 1.5 to 2 years of hands-on experience in Fiverr, Upwork, and online client acquisition. The ideal candidate should have strong communication skills, experience in generating leads, handling international clients, and converting prospects into long-term business opportunities.Key Responsibilities:<ul><li>Identify and bid on relevant projects on Fiverr and Upwork</li><li>Generate quality leads and convert them into clients</li><li>Handle client communication professionally through chat and calls</li><li>Build strong relationships with international clients</li><li>Use LinkedIn Sales Navigator and other tools for lead generation and prospecting</li><li>Understand client requirements and prepare effective proposals</li><li>Maintain consistent follow-ups and project coordination</li><li>Achieve weekly and monthly business development targets</li></ul>Requirements:<ul><li>1.5 to 2 years of experience in Business Development</li><li>Proven experience working on Fiverr and Upwork platforms</li><li>Good spoken and written English communication skills</li><li>Experience with LinkedIn Sales Navigator and lead generation tools</li><li>Strong understanding of proposal writing and client handling</li><li>Self-motivated, confident, and target-oriented</li></ul>Job Details:<ul><li>Job Type: Onsite</li><li>Working Hours: 6:00 PM to 3:00 AM</li><li>Working Days: Monday to Friday</li></ul>Preferred Skills:<ul><li>Experience in international sales and B2B communication</li><li>Knowledge of CRM tools and project coordination</li><li>Ability to work independently and meet deadlines</li></ul>Work Location: On the road

Upwork and Fiverr Expert

AA Web Solutions Pvt Ltd

Are you ready to take on an exciting role with a leading name in the label industry? AA Labels, based in Peterborough, UK, is a renowned supplier of premium labels, catering to diverse customer needs across industries. From plain to printed labels, rolls to sheets, and a wide variety of shapes, sizes, and colors, we deliver tailored, innovative solutions that make us stand out in the market.We&rsquo;re looking for a proactive, customer-focused professional to join our Customer Care team. If you have excellent verbal and written English skills, a passion for delivering exceptional service, and at least two years of experience in a similar role, this could be the perfect opportunity for you! Experience dealing with UK customers would be a bonus.Why Join Us?● Be part of a fast-paced, customer-driven team that thrives on providing outstanding service.● Contribute to a growing industry leader with a strong reputation for quality and innovation.● Grow your career with training, support, and opportunities for progression.Key Responsibilities● Respond to customer inquiries, quotes, and orders across live chat, phone, and email, ensuring SLA compliance.● Provide tailored advice and recommendations to meet customer needs and exceed expectations.● Proactively upsell AA Labels&rsquo; products and services.● Build strong relationships with customers, ensuring every interaction is followed up in writing.● Drive sales growth through consultative approaches and quotation conversion.● Follow up on sample orders and quotations to maximize order conversions.● Support colleagues and ensure seamless team coverage during absences or peak times.● Manage and oversee customer complaints, returns, and artwork-related queries to ensure timely resolutions.● Track and monitor express orders to ensure customer satisfaction.What We&rsquo;re Looking For Knowledge● Strong mathematical understanding, including geometry and measurements.● Expertise in customer care and relationship management.● Consultative sales and quotation conversion techniques.(Knowledge of the label industry is a plus, but don&rsquo;t worry &ndash; we&rsquo;ll provide full training!)Skills● Exceptional verbal and written English communication.● Professional telephone presence and outstanding interpersonal skills.● Strong problem-solving abilities with a keen eye for detail.● Time management and multitasking in high-pressure situations.● IT proficiency, particularly in Microsoft Office (PowerPoint, Word, Outlook, Excel).Qualities● A positive &ldquo;can-do&rdquo; attitude and adaptability in dynamic environments.● Empathy and customer-focused problem-solving.● Ownership and accountability for seeing tasks through to completion.● Quick learner with the ability to apply technical knowledge effectively.Working Hours● 12:00 pm &ndash; 09:00 pm (Monday &ndash; Friday)● Adjusted for UK daylight saving hours.What&rsquo;s In It For You?● Potential to earn performance-related bonusesIf you&rsquo;re passionate about delivering exceptional customer experiences and are ready to take your career to the next level, we&rsquo;d love to hear from you!Apply now and become part of our journey to excellence.Ability to commute/relocate: Lahore: Reliably commute or planning to relocate before starting work (Required)Experience: Customer Support: Min 2 years (Required)Language: English (Required)Location: Lahore (Required)Pay: Rs80,000.00 per hourWork Location: In person

Customer Care Representative

Explore 145+ Chat support reresentative in Lahore this June. Find roles across top companies and apply now to boost your career.

145 chat support reresentative jobs In Lahore

Customer Support Representative

Customer Support Representative

Online Order Support VA

Customer Support Representative

Customer Service Representative (Remote)

Upwork and Fiverr Expert

Customer Care Representative