customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

call center agents

customer sales representative Jobs in Lahore

customer sales representative

chat support reresentative

Gflashy

Job Title: Gaming Chat Support HunterJob Type: Full-Time / Part-TimeJob Description: We are looking for a motivated and results driven gaming chat support hunter to help us find and engage gaming players through online chat platforms. The ideal candidate should have excellent communication skills, experience with online communities, and the ability to build relationships with gamers.Responsibilities:<ul><li>Identify and connect with potential gaming players through chat platforms and social media.</li><li>Engage with players professionally and answer their questions.</li><li>Promote gaming opportunities and guide players through the registration process.</li><li>Maintain positive relationships with new and existing players.</li><li>Track and report recruitment activities and results.</li><li>Follow company guidelines and communication standards.</li></ul>Requirements:<ul><li>Strong English communication skills (written and verbal).</li><li>Experience in customer support, chat support, online communities, or player recruitment is preferred.</li><li>Basic knowledge of online gaming platforms.</li><li>Ability to work independently and meet recruitment targets.</li><li>Reliable internet connection and computer/mobile device.</li></ul>Benefits:<ul><li>Competitive salary plus performance-based incentives.</li><li>Flexible working hours.</li><li>Remote work opportunity.</li><li>Growth and advancement opportunities.</li></ul>How to Apply: Submit your application with your resume at 03208425534Pay: Rs2,000.00 - Rs30,000.00 per monthWork Location: In person

Gaming Chat Support ( Hunter )

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
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 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
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 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
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 <li>
 Shifts: Hybrid
 </li>
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 Position Level: Entry Level
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 Should have very good command over spoken and special written English.
 </li>
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 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
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 Preferably a graduate with a minimum 0.5 year experience.
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 Experience in Customer services role, preferably from a support/call center
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 Strong communication and follow-up skills.
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 Have a working knowledge of computer software like MS Word and Excel
 </li>
 </ul>
 
 
</div>

Email & Chat support

Iyrix Technologies

We're looking for a Chat &amp; Technical Support Specialist who can be the first line of trust for our customers. You'll resolve real technical issues &mdash; email deliverability problems, DNS misconfigurations, inbox setup errors &mdash; fast, clearly, and without handholding. If you're someone who gets satisfaction from turning a frustrated customer into a loyal one, this role is for you.---Key Requirements<ul><li>On-site role at our Johar Town, Lahore office (6 PM &ndash; 3 AM PKT, Monday to Saturday)</li><li>Hands-on experience in customer support, technical support, or a similar client-facing role</li><li>Minimum 1 year of experience in live chat or technical support, preferably in a SaaS or tech environment</li><li>Strong written English &mdash; clear, professional, and human</li></ul>---What You'll Own<ul><li>Handle inbound customer queries via live chat and email &mdash; troubleshoot issues, provide step-by-step guidance, and close tickets without unnecessary back-and-forth</li><li>Support customers through onboarding &mdash; domain setup, DNS record configuration (SPF, DKIM, DMARC), mailbox provisioning, and connecting inboxes to outreach tools like Instantly.ai or Smartlead</li><li>Diagnose and resolve email deliverability issues &mdash; bounce rates, blacklisting, warm-up problems, sending limits, and authentication failures</li><li>Jump on video calls or record and send Loom walkthroughs when a written explanation isn't enough &mdash; sometimes showing is faster than telling</li><li>Escalate complex or unresolved issues to the technical team with clear, detailed context &mdash; no vague handoffs</li><li>Maintain and update the customer-facing knowledge base: help articles, setup guides, and FAQs</li><li>Follow up with customers post-resolution to ensure issues are fully closed and satisfaction is confirmed</li><li>Identify recurring pain points and flag them to the product and ops team to reduce ticket volume over time</li></ul>---What We're Looking For<ul><li>Prior experience in live chat or email-based technical support with measurable outcomes &mdash; resolution time, CSAT scores, or ticket volume handled</li><li>Basic understanding of email infrastructure: how domains, DNS records, MX, SPF, DKIM, and DMARC work</li><li>Familiarity with Google Workspace and/or Microsoft 365 &mdash; account setup, admin panel navigation, and common user issues</li><li>Comfortable using support tools &mdash; Intercom, Crisp, Freshdesk, Zendesk, or equivalent</li><li>At ease on video calls and screen recordings &mdash; you can record a clear, confident Loom or hop on a call without hesitation</li><li>Strong written communication &mdash; you explain technical things in plain language without being condescending</li><li>Calm under pressure &mdash; you de-escalate, not inflame</li><li>Self-organised and proactive &mdash; you don't wait to be told what's broken; you notice it first</li></ul>---Bonus Points If You Have<ul><li>Experience supporting cold email platforms, email deliverability tools, or managed inbox services</li><li>Familiarity with Cloudflare DNS management or domain registrar platforms (NameSilo, GoDaddy, Namecheap)</li><li>Exposure to tools like Instantly.ai, Smartlead, Apollo.io, or similar outbound sales platforms</li><li>Basic understanding of API concepts or SaaS product workflows &mdash; you don't need to code, but knowing how things connect helps</li><li>Prior experience in a B2B SaaS or email infrastructure company</li></ul>---Interested? Apply via LinkedIn or send your CV to careers@iyrix.com with the subject line:&quot;Chat &amp; Technical Support Specialist &ndash; Application&quot;Pay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>When can you join?</li><li>A customer messages you saying their emails are going to spam even though their domain is set up. Walk us through how you'd troubleshoot this &mdash; step by step.</li><li>Describe a time you had a frustrated or impatient customer. What was the issue, how did you handle it, and what was the outcome?</li><li>Record a 2&ndash;3 minute Loom explaining what SPF, DKIM, and DMARC are, as if you're explaining it to a non-technical customer who just bought a cold email inbox package.</li><li>Shift timings are 6pm to 3am, is it okay for you?</li></ul>Experience:<ul><li>Chat Support: 1 year (Required)</li></ul>Work Location: In person

Chat & Technical Support Specialist (70k - 100k)

Vormand (pvt) ltd

Position: Customer Sales RepresentativeRole Overview: As a Customer Sales Representative, you will play a crucial role in driving revenue growth and strengthening our presence in the packaging industry.Key Responsibilities:<ul><li>Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.</li><li>Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Build and maintain strong, long-term relationships with clients to enhance customer loyalty.</li><li>Maintain comprehensive product knowledge to accurately and confidently address customer needs.</li><li>Consistently meet and exceed sales targets and key performance indicators.</li><li>Deliver outstanding customer service to ensure a positive and seamless experience.</li><li>Update and manage customer records and interactions using CRM software.</li><li>Collaborate with internal teams to continuously refine sales strategies and improve overall performance.</li></ul>Requirements:<ul><li>Demonstrated experience as a Chat Support Agent or in a related customer-facing role, ideally within the packaging industry.</li><li>Solid knowledge of packaging campaigns, with a focus on the US, Canadian, or UK markets.</li><li>Exceptional communication, negotiation, and interpersonal skills.</li><li>Strong problem-solving abilities with a commitment to delivering customer satisfaction.</li><li>Capable of working independently as well as in a team within a fast-paced environment.</li><li>Proficiency in CRM platforms and the Microsoft Office Suite.</li></ul>Campaign: US BasedShift: Night shiftTimings 8:00 PM - 5:00AMShare your resume at 0327-1558890Job Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Have you worked in Packaging Campaign?</li><li>How many years of experience you have in Packaging niche?</li></ul>Work Location: In person

Customer Sales Representatives-US Based-Packaging

Code Flairs

We're looking for a dedicated and professional Customer Support Representative to join our growing team in Gulberg 3, Lahore. If you have strong communication skills and a passion for helping customers, we want to hear from you.Key Responsibilities<ul><li>Handle customer inquiries professionally via phone, chat, and email</li><li>Provide quick and effective solutions to customer issues</li><li>Ensure excellent customer satisfaction at every touchpoint</li><li>Maintain clear, professional, and empathetic communication</li><li>Deliver outstanding support in a fast-paced environment</li></ul>Requirements<ul><li>Excellent verbal and written communication skills</li><li>Previous customer support or call center experience (preferred but not required)</li><li>Ability to multitask and work under pressure</li><li>Problem-solving attitude with attention to detail</li><li>Proficiency in basic computer applications</li><li>Must be able to work on-site in Gulberg 3, Lahore</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional work environment</li><li>Growth opportunities</li></ul>How to ApplySend your resume via WhatsApp to: +92 325 428 3182(No calls &ndash; only WhatsApp messages will be considered)Pay: Rs40,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Support Representative (Females Only)

Potato Logics

Job Title: Customer Support Representative Location: Johar town, Lahore Job Timings: 9am-6pmJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to client inquiries and requests promptly and professionally.</li><li>Provide accurate information regarding services, campaigns, and project updates.</li><li>Coordinate with internal teams to resolve client concerns and ensure smooth communication.</li><li>Handle client feedback, complaints, and escalations while maintaining strong relationships.</li><li>Maintain client records, communication logs, and project-related documentation.</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Candidates with an Intermediate or Bachelor's qualification are encouraged to apply.</li><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Email: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support

365 Care Group Private Limited

365 Care Group is looking for energetic, customer-focused, and enthusiastic Fresh Graduates to join our Customer Support Team. This is an excellent opportunity for individuals who are looking to start their professional career in customer service and gain valuable experience in a fast-paced fintech and technology environment.The selected candidates will be responsible for assisting customers, responding to inquiries, resolving basic issues, and ensuring an excellent customer experience through various communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, live chat, WhatsApp, and other communication channels.</li><li>Provide accurate information regarding company products and services.</li><li>Assist customers with account-related queries and general support requests.</li><li>Record and update customer information in the system.</li><li>Escalate complex issues to senior team members when required.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain professional and courteous communication at all times.</li><li>Meet assigned customer service and quality standards.</li><li>Prepare basic reports and maintain support records.</li></ul>Requirements<ul><li>Bachelor's Degree (Fresh Graduates Welcome).</li><li>Strong communication skills in English</li><li>Basic computer knowledge.</li><li>Customer-focused attitude.</li><li>Ability to learn quickly and work in a fast-paced environment.</li></ul>PreferredInternship or part-time experience in customer service, sales, or administration. Experience using CRM or customer support tools (not mandatory).Pay: Rs40,000.00 - Rs50,000.00 per hourWork Location: In person

Customer Support Representative

Explore 312+ Chat support reresentative in Lahore this July. Find roles across top companies and apply now to boost your career.