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client account manager

Contour Software

<div>About Contour 
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
The Role:
The Account Manager&rsquo;s role is to create and grow the relationship with their client accounts specifically focusing on the day-to-day management of those clients marketing campaigns and website optimization. Critical to the position is maintaining a high level of client communication &amp; customer service. The Account Manager is the facilitator of clear and accurate communication to other departments on behalf of their clients. They are the client&rsquo;s advocate and liaison ensuring high levels of client satisfaction and results. Long-term client satisfaction and retention is the ultimate goal.</div><div>
Job Responsibilities:</div><div><ul><li>
Conduct program kick off call including gathering clients marking goals, priorities &amp; unique selling features.</li></ul></div><div><ul><li>
Responsible for developing client marketing strategy</li></ul></div><div><ul><li>
Managing &amp; providing program solutions to achieve clients digital marketing goals and maximize their online visibility</li></ul></div><div><ul><li>
Regularly scheduled client check-in, delivery of marketing tactics &amp; review calls</li></ul></div><div><ul><li>
Address &amp; ensure client concern resolution of issues in a timely manner, with follow-up when appropriate</li></ul></div><div><ul><li>
Retain accounts through development of strong relationships &amp; overall satisfaction</li></ul></div><div><ul><li>
Ensure clients are proficient in services by identifying needs, providing training and consultative services</li></ul></div><div><ul><li>
Collaborate with the account team in the preparation and delivery of client reviews and provide recommendations that contribute to the growth of the marketing campaigns in addition to providing updates on new products and services that will benefit the client</li></ul></div><div><ul><li>
Responsible for the timely completion of all client requests, marketing tactics &amp; projects</li></ul></div><div><ul><li>
Responsible for providing the highest possible level of customer service</li></ul></div></div><div><div> 
Qualifications:</div><div><ul><li> 
Bachelor&rsquo;s Degree in Marketing, Communications, or Business from an accredited college or equivalent experience</li></ul></div><div><ul><li>
3-5+ year experience managing direct clients accounts</li></ul></div><div><ul><li>
Strong knowledge of Digital Marketing with strong Internet research skills</li></ul></div><div><ul><li>
Analytical and reporting skills</li></ul></div><div><ul><li>
Excellent customer relationship skills with the ability to grow and retain strategic accounts</li></ul></div><div><ul><li>
Strong creative, strategic, and analytical problem-solving skills</li></ul></div><div><ul><li>
Ability to quickly familiarize brand goals, integrate style into design and deliver projects on time</li></ul></div><div><ul><li>
Outstanding verbal / written communication and presentation skills</li></ul></div><div><ul><li>
Works well in a team environment and is a self-starter</li></ul></div><div> 
Pluses:</div><div><ul><li> 
Experience using Salesforce (or similar CRM software)</li></ul></div><div><ul><li>
Hospitality Industry Knowledge</li></ul></div><div><ul><li>
SEO Knowledge</li></ul></div><div><ul><li>
Experience working in marketing or advertising agency setting</li></ul></div><div> 
Work Shift:</div></div><div><div><ul><li>
6:00 AM to 3:00 PM Pakistan Time</li></ul></div></div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul> 
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. 
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Account Manager

Wavelink Digital

Accounts ExecutiveThe Account Executive in our company is the person in-charge of managing company's bank accounts and client&rsquo;s details regarding payments and installments. They are responsible for building long-term relationships with a group of clients. The goal is to facilitate clients in order to build a stable and transparent transactions. Following are the key responsibilities of Accounts Executive.<ul><li>Manage accounts and salaries of all employees working for the company.</li><li>Manage and issue rebates to the employees working in the company and maintain their record.</li><li>Operates as the point of contact for company&rsquo;s clients.</li><li>Develops and maintains long-term relationships with clients by maintaining their accounts.</li><li>Makes sure clients receive requested products and services in a timely fashion.</li><li>Make sure that clients are followed-up for the payments and installments on regular basis.</li><li>Communicate client needs and demands to employer company.</li><li>Forecast and track client&rsquo;s account metrics.</li><li>Maintaining files of each client in order to track the past transactions.</li><li>Manage project within client relationship, working to carry out client goals while meeting company goals.</li><li>Identifies opportunities to grow business with existing clients.</li><li>Coordinate with staff members working on the particular client to ensure consistent service.</li><li>Collaborates with sales team to reach prospective clients.</li><li>Service multiple clients concurrently, often meeting deadlines.</li><li>Keep records of client transactions.</li><li>Maintain follow-up with clients.</li><li>Maintain petty cash and other office supplies.</li></ul>Following Skills and abilities are required<ul><li>Bachelor's degree required; Master&rsquo;s degree preferred.</li></ul>2. Minimum 2-3 years&rsquo; experience in Accounts/ Finance, Preferred in Real-Estate.<ul><li>Strong Excel skills and experience with accounting software, such as QuickBooks.</li><li>Solid written and verbal communication skills are a must</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Accounts Executive

XPO9TIAL

Business Development Manager &amp; Team Lead / Upwork BidderCompany: Xpo9tial Growth Consulting LLP Industry: E-commerce (Amazon Private Label) Job Type: Full-Time (On-site) Location: Gulshan-e-Jamal, Karachi Shift Timings: 3:00 PM &ndash; 12:00 AM Salary: Market Competitive Salary + CommissionAbout the CompanyXpo9tial Growth Consulting LLP is a rapidly growing e-commerce agency specializing in Amazon Private Label solutions. We help global brands launch, scale, and optimize their Amazon businesses through data-driven strategies, account management, and performance-focused execution.As part of our expansion, we are looking for a highly motivated and experienced Business Development Manager &amp; Team Lead / Upwork Bidder who can drive lead generation, client acquisition, lead business development operations, and build long-term strategic relationships within the e-commerce industry.Role OverviewThe ideal candidate is a results-oriented professional with proven experience in Upwork bidding, sales strategy, and client conversion. This role requires leadership capabilities, strong business acumen, and the ability to manage and optimize the entire business development cycle from lead generation to closing high-value clients.You will play a key role in scaling the agency&rsquo;s growth by leading business development initiatives, improving bidding strategies, and mentoring the team to achieve revenue targets.Key Responsibilities<ul><li>Lead and manage business development operations for Upwork, Fiver and other Freelance platforms</li><li>Identify, evaluate, and secure high-quality projects related to Amazon Private Label and e-commerce services</li><li>Develop winning bidding strategies and oversee proposal quality to maximize conversions</li><li>Write and review personalized, high-converting proposals and cover letters</li><li>Build strong relationships with prospects and convert leads into long-term clients</li><li>Manage Upwork profiles, portfolio positioning, and agency credibility for higher visibility</li><li>Strategically manage connects budget, bidding spend, and ROI-focused campaigns</li><li>Analyze performance metrics, conversion ratios, and sales pipelines to optimize growth</li><li>Train, mentor, and guide junior bidding/business development team members</li><li>Collaborate closely with internal teams to align client expectations and project delivery</li></ul>Requirements<ul><li>Minimum 5+ years of proven experience in Business Development, Upwork bidding, or sales leadership within an e-commerce or digital agency</li><li>Strong understanding of Upwork&rsquo;s platform, bidding algorithms, proposal strategies, and lead conversion techniques</li><li>Hands-on experience managing connects budgets and achieving ROI-driven sales targets</li><li>Excellent written and verbal English communication skills</li><li>Strong leadership, negotiation, and client relationship management abilities</li><li>Ability to independently manage business development strategies and revenue goals</li><li>Prior experience working with Amazon Private Label or e-commerce clients is highly preferred</li><li>Good understanding of Amazon services, including product research, listing optimization, PPC, and account management</li></ul>What We&rsquo;re Looking For<ul><li>A strategic thinker with a growth mindset</li><li>A confident leader who can drive performance and team productivity</li><li>Someone passionate about sales, client acquisition, and revenue growth</li><li>A self-driven professional who takes ownership and delivers measurable results</li></ul>Why Join Us?<ul><li>Opportunity to work with international Amazon brands and clients</li><li>Career growth in a fast-scaling e-commerce agency</li><li>Leadership role with direct impact on company growth</li><li>Collaborative, professional, and performance-driven environment</li><li>Competitive compensation and long-term growth opportunities</li></ul>Apply now and become part of a fast-growing e-commerce agency of Xpo9tial Growth Consulting LLP.Job Type: Full-timeWork Location: In person

Business Development Manager & Team Lead / Upwork Bidder

Interwood Mobel

<div>Interwood Mobel is seeking a dedicated and results-oriented Assistant Manager - Corporate Sales to enhance our corporate sales efforts. The ideal candidate will play a pivotal role in developing strong relationships with corporate clients and driving sales strategies to meet the company&rsquo;s objectives.
Key Responsibilities:<ul><li>
Support the development and execution of the corporate sales strategy to achieve business growth and revenue targets</li><li>
Build and nurture strong relationships with corporate clients, key decision-makers, and stakeholders to generate new business</li><li>
Identify and pursue new business opportunities by effectively presenting Interwood&rsquo;s value proposition</li><li>
Conduct market research to stay informed on industry trends, customer needs, and competitor activities</li><li>
Collaborate with internal teams (design, operations, and project teams) to ensure seamless execution and client satisfaction</li><li>
Prepare impactful sales presentations, proposals, and customized solutions for clients</li></ul> 

Requirements 
Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or a related field.
3-5 years of experience in corporate sales or account management, preferably within the furniture or interior industry.
Skills &amp; Competencies:<ul><li>
Strong interpersonal and communication skills, with the ability to engage effectively with clients.</li><li>
Proven track record of meeting sales targets and developing corporate accounts.</li><li>
Excellent negotiation, analytical, and problem-solving skills.</li><li>
Ability to work independently and collaboratively within a team environment.</li><li>
Proficiency in CRM software and Microsoft Office applications.</li></ul>
Relationship with architects/builders will be preference</div>

Assistant Manager Corporate Sales

Cubix Inc

Job SummaryWe are seeking an experienced and results-driven Business Unit Head to lead our Design Sales division. The ideal candidate will be responsible for driving revenue growth, managing sales operations, developing client relationships, and overseeing a team focused on logo design, branding, and creative services.Key Responsibilities<ul><li>Lead and manage the Design Sales department to achieve business targets.</li><li>Develop and execute sales strategies to drive revenue growth.</li><li>Identify new business opportunities and expand the client base.</li><li>Build and maintain strong relationships with clients and key stakeholders.</li><li>Manage the sales pipeline, forecasting, and performance reporting.</li><li>Collaborate with design and production teams to ensure successful project delivery.</li><li>Monitor market trends and competitor activities to identify growth opportunities.</li><li>Recruit, train, mentor, and evaluate team members.</li><li>Ensure exceptional customer service and client satisfaction throughout the project lifecycle.</li><li>Establish KPIs and monitor team performance against business objectives.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, Management, or a related field.</li><li>4+ years of experience in sales, business development, or account management, preferably within the design, branding, or digital services industry.</li><li>Proven experience managing and leading high-performing sales teams.</li><li>Strong understanding of logo design, branding, and creative service offerings.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong analytical and strategic thinking abilities.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in CRM systems and sales reporting tools.</li></ul>Preferred Qualifications<ul><li>Experience in design agencies, branding firms, or digital marketing companies.</li><li>Strong network and client acquisition capabilities.</li><li>Demonstrated track record of meeting or exceeding revenue targets.</li></ul>Apply NowSend your resume to: aniqa.firdous@cubixlabs.comJob Type: Full-timeApplication Question(s):<ul><li>Are you comfortable with the timings of 6 PM - 3 AM?</li><li>Do you have prior experience working in an IT company or software house?</li></ul>Experience:<ul><li>Design Sales: 3 years (Preferred)</li></ul>Work Location: In person

Business Unit Head

Sapphire Consulting Services

<div><h6 class="jobSectionHeader">Experience required for the Job:</h6>
<h6 class="jobSectionHeader">REQUIRED SKILLS:</h6>
Job Summary:
We are seeking a highly motivated Associate Project Manager &ndash; Technical to support the delivery of software development, IT infrastructure, and system integration projects. The ideal candidate will work closely with cross-functional teams including developers, QA engineers, business analysts, and senior project managers to ensure successful execution of technical projects. This is an ideal role for someone with a technical background looking to grow their project management skills in a dynamic and collaborative environment.
Key Responsibilities:
<ul><li>Assist in planning, executing, and monitoring multiple technical projects simultaneously.</li>
<li>Coordinate with development teams to track project milestones, sprints, and deliverables.</li>
<li>Prepare and maintain project documentation, including status reports, risk logs, and meeting minutes.</li>
<li>Facilitate daily stand-ups, sprint reviews, retrospectives, and client meetings.</li>
<li>Identify and resolve issues or conflicts within the project team or with stakeholders.</li>
<li>Collaborate with QA, DevOps, and other departments to ensure technical alignment.</li>
<li>Maintain project schedules using tools such as Jira, Trello, MS Project, or similar.</li>
<li>Support project budgeting, resource allocation, and procurement activities.</li>
<li>Ensure adherence to SDLC and Agile or hybrid methodologies.</li>
<li>Act as the liaison between technical teams and non-technical stakeholders.</li>
</ul>Required Qualifications:
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field.</li>
<li>1&ndash;3 years of experience in technical project coordination or as a junior project manager.</li>
<li>Understanding of software development lifecycles, Agile/Scrum methodologies, and DevOps practices.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Familiarity with project management tools such as Jira, Confluence, MS Project, or Asana.</li>
<li>Basic knowledge of system architecture, APIs, cloud infrastructure, or databases is a plus.</li>
</ul>Preferred Qualifications:
<ul><li>Scrum Master Certification (CSM) or equivalent.</li>
<li>Exposure to tools like GitHub, Bitbucket, Jenkins, Docker, or cloud platforms (AWS, Azure, GCP).</li>
<li>Prior experience in client-facing environments or product-based companies.</li>
<li>PMP or CAPM certification is a plus.</li>
</ul>Soft Skills:
<ul><li>Team-oriented with a proactive and solution-focused mindset.</li>
<li>Comfortable working in fast-paced, deadline-driven environments.</li>
<li>Ability to manage multiple priorities and stakeholders simultaneously.</li>
<li>Effective written and verbal communication skills.</li>
</ul>Send your Resumes / Profiles at (jobs@sapphire.co)</div>

Associate Project Manager – Technical

EccentricOne

Accounts Executive &ndash; International Payments and Transactions EccentricOne | Main Shahrah-e-Faisal, Karachi Shift: 1 PM &ndash; 10 PM | Monday to Saturday | On-Site Salary: PKR 80,000 &ndash; 120,000 per month based on experienceABOUT THE ROLEWe are hiring an Accounts Executive with hands-on experience in international transaction processing, merchant bank account management, and financial operations within a software house, IT company, or call center environment.This is a specialist role for someone who has worked beyond local bookkeeping and understands the real-world complexity of cross-border payments, multi-currency reconciliation, and international client billing.If you have processed international transactions, worked with payment gateways or merchant banks, and managed accounts in a tech or call center environment &mdash; this role was written for you.WHAT YOU WILL DOProcess and reconcile international transactions across multiple currencies and payment channels. Manage and monitor merchant bank accounts and international payment gateways on a daily basis. Reconcile international client payments against invoices and flag discrepancies immediately. Handle chargeback management, dispute resolution, and payment failure investigations. Maintain accurate records of all cross-border transactions in compliance with company and FBR standards. Prepare international billing statements and monthly reconciliation reports for management review. Coordinate with international clients and payment processors to resolve transaction issues. Support withholding tax calculations on foreign remittances and ensure audit-ready documentation at all times.WHO WE ARE LOOKING FOR2 to 5 years of accounting or finance experience with a specific focus on international transactions and payment processing.Proven hands-on experience with international merchant bank accounts &mdash; processing, monitoring, and reconciling.Prior experience working in a software house, IT company, or call center accounts department is strongly preferred.Familiarity with international payment gateways such as Stripe, PayPal, Payoneer, Wise, or similar platforms.Solid understanding of multi-currency accounting and foreign exchange reconciliation.Strong Excel skills &mdash; PivotTables, VLOOKUP, XLOOKUP, and financial tracking.Full availability for 1 PM to 10 PM, Monday to Saturday, on-site in Karachi.Preferred: ACCA, B.Com, M.Com, or BBA Finance. Experience with QuickBooks, Xero, or SAP. Exposure to international client billing cycles and foreign remittance compliance under FBR guidelines.WHAT WE OFFERSalary PKR 80,000 to 120,000 per month &mdash; paid on time, every month without exception. Direct visibility to senior finance leadership. Fast-moving IT company environment where specialist skills are genuinely valued and rewarded. Fixed afternoon shift with no rotation and no surprise schedule changes. Clear and defined growth path for the right candidate.HOW TO APPLYApply directly on Indeed and attach your CV.Please mention your experience with international transactions and any payment gateways or merchant bank platforms you have worked with.Shortlisted candidates will be contacted within 24 hours.Job Type: Full-Time | On-Site | Monday to Saturday Location: Main Shahrah-e-Faisal, KarachiPay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li> Do you have hands-on experience processing and reconciling international transactions or managing merchant bank accounts?</li></ul>A) Yes &mdash; I have done this regularly and independently B) Yes &mdash; partially, I have assisted but not owned this independently C) No &mdash; my experience is limited to local accounting only<ul><li>Q2. Which of the following best describes your previous employer?</li></ul>A) Software house or IT company B) Call center or BPO C) Bank or financial institution D) Other industry<ul><li> This role is 1 PM to 10 PM, Monday to Saturday, fully on-site in Karachi. Are you fully available and able to commute daily?</li></ul>A) Yes &mdash; fully available and can commute B) No &mdash; I cannot commit to this schedule or locationWork Location: In person

Accounts Executive – International Payments and Transactions | Karachi

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