client account manager

BUSINESSROCKET.COM

Make sure to read till the end&mdash;applications without the completed assignment will not be considered!A fast-growing U.S.-based legal technology company is hiring a Tax Controller to join its Karachi-based office. This is a client-interaction role requiring fluent, professional English and experience in customer support or client account management. The Tax Controller bridges the communication between our clients (U.S. Small Business Owners/Entrepreneurs) &amp; Our Accountants (U.S. Certified Public Accountants - CPAs).The Tax Controller position is both respected and pivotal within our company, offering a remarkable opportunity for career advancement and increased responsibility over time, all while being part of a dynamic and supportive team. This role entails gaining insights into business ownership and tax structures in the United States. The Tax Controller should possess a foundational understanding of accounting principles to effectively work with clients in gathering comprehensive yearly financial statements, which our accountants use for preparing business income taxes. The primary duties include serving as the main point of contact for clients regarding basic business tax inquiries and identifying the necessary documents clients must provide to tax preparers at the end of the tax period.Key Responsibilities:<ul><li>Collaborate with U.S.-based CPAs on tax-related compliance tasks</li><li>Serve as a primary point of contact for client communication and account support</li><li>Gather, review, and organize documentation related to tax compliance</li><li>Maintain high standards of service quality and client satisfaction</li><li>Troubleshoot client concerns and ensure timely follow-ups</li><li>Support internal coordination to streamline workflows and reporting processes</li></ul>Key Requirements:<ul><li>Impeccable written and spoken English with a neutral accent </li><li>Client support or customer service experience (especially in a professional or financial services setting)</li><li>Strong interpersonal and communication skills</li><li>Ability to manage multiple tasks and deadlines with precision</li><li>Must be based in Karachi and able to work on-site during the night shift</li></ul>Preferred (but not required):<ul><li>Experience with U.S. tax or compliance reporting</li></ul>Why Join Us:<ul><li>Competitive monthly compensation in PKR</li><li>Long-term career growth opportunities within a U.S. corporate environment</li><li>Exposure to U.S. tax operations and global client services</li><li>Collaborative, high-performance team culture</li><li>Office located in a central area of Karachi</li></ul>Competitive Salary: up to PKR 350,000/monthTo Apply:1. Submit your resume and a brief cover letter highlighting your English proficiency and client service experience.2. Please send a short audio or video via private message addressing both points below:<ul><li>Share something about yourself not included in your resume</li><li>Explain, in simple terms, the difference between a Profit &amp; Loss statement and a Balance Sheet</li></ul>Shortlisted candidates will be invited for an interview and language assessment.Job Type: Full-timePay: Up to Rs350,000.00 per monthExperience:<ul><li>English-speaking customer service: 2 years (Required)</li></ul>Work Location: In person

Tax Controller – U.S. Tax Department

Taut

Company: TAUT Location: Karachi (Onsite) Job Type: Full-time Shift: 6:00 PM - 3:00 AMJob OverviewTAUT is looking for an experienced and proactive Project Manager to oversee and manage client projects across multiple e-commerce platforms, including Amazon, Walmart, Shopify, TikTok Shop, and eBay.As a Project Manager, you will be responsible for ensuring smooth project execution, coordinating with internal teams, maintaining strong client relationships, and delivering projects on time. This is not a sales role&mdash;your primary focus will be project delivery, client satisfaction, and operational excellence.Key Responsibilities<ul><li>Manage multiple client accounts across Amazon, Walmart, Shopify, TikTok Shop, and eBay.</li><li>Lead client onboarding and ensure a seamless transition from sales to operations.</li><li>Create project plans, define timelines, and monitor deliverables.</li><li>Coordinate with internal departments to ensure timely project execution.</li><li>Conduct regular follow-ups with clients and provide project updates.</li><li>Handle client concerns and escalations professionally.</li><li>Track project progress and ensure deadlines are consistently met.</li><li>Maintain project documentation, trackers, and weekly performance reports.</li><li>Identify potential risks and resolve issues proactively.</li><li>Ensure a high level of client satisfaction and long-term account retention.</li><li>Improve internal workflows and project management processes.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Project Management, Account Management, or E-Commerce Operations.</li><li>Experience working with Amazon Seller Central, Walmart Seller Center, Shopify, TikTok Shop, or eBay is highly preferred.</li><li>Excellent verbal and written English communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in Microsoft Office and Google Workspace.</li><li>Experience with project management tools such as ClickUp, Asana, Trello, Monday.com, or Jira is a plus.</li><li>Must be available to work US Business Hours (Night Shift &ndash; Pakistan Time).</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Performance-Based Increments</li><li>Career Growth Opportunities</li><li>Supportive &amp; Professional Work Environment</li><li>Paid Annual Leave</li><li>Learning &amp; Development Opportunities</li></ul>Important Note<ul><li>This is a Project Management role only.</li><li>There are no sales or upselling targets.</li><li>Your core responsibility will be successful project delivery, client communication, team coordination, and ensuring client satisfaction.</li></ul>How to Apply:<ul><li>Please send your updated resume to hr@thetaut.com OR 03293030458</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Project Manager (E-Commerce)

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Operations &amp; Supply Chain Management
 </li>
 <li>
 Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.
 </li>
 <li>
 Monitor and maintain a fulfillment rate of 95% or higher across operations.
 </li>
 <li>
 Oversee timely creation and submission of purchase orders to ensure optimal stock availability.
 </li>
 <li>
 Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.
 </li>
 <li>
 Partner &amp; Vendor Management
 </li>
 <li>
 Onboard and manage warehouse partners to optimize operational costs and efficiency.
 </li>
 <li>
 Establish and align SOPs, payment terms, and best practices with third-party partners.
 </li>
 <li>
 Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:
 </li>
 <li>
 99% customer satisfaction rate
 </li>
 <li>
 Operations costs maintained under 2% of GMV
 </li>
 <li>
 Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.
 </li>
 <li>
 Financial &amp; Cost Optimization
 </li>
 <li>
 Ensure operational costs are controlled and maintained below 2% of GMV.
 </li>
 <li>
 Optimize working capital to ensure liquidity and availability of funds for business investments.
 </li>
 <li>
 Collaborate with internal stakeholders to improve margins through:
 </li>
 <li>
 Strategic sourcing
 </li>
 <li>
 Supplier negotiations (including back margins)
 </li>
 <li>
 Monitoring account-level profitability
 </li>
 <li>
 Performance Monitoring &amp; Compliance
 </li>
 <li>
 Track and ensure adherence to all operational KPIs and benchmarks.
 </li>
 <li>
 Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.
 </li>
 <li>
 Conduct routine audits to ensure inventory accuracy and system alignment.
 </li>
 <li>
 Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.
 </li>
 <li>
 Team Leadership &amp; Development
 </li>
 <li>
 Lead, mentor, and support the operations team to enhance productivity and efficiency.
 </li>
 <li>
 Ensure team members are equipped with the necessary tools, training, and resources.
 </li>
 <li>
 Develop and implement SOPs to streamline workflows and maintain work within operational hours.
 </li>
 <li>
 Process Improvement &amp; Automation
 </li>
 <li>
 Identify opportunities to improve and automate repetitive operational tasks, including:
 </li>
 <li>
 Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <li>
 Conduct periodic client visits to understand service gaps and improve customer experience.
 </li>
 <li>
 Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience in operations, supply chain, or logistics management.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven approach.
 </li>
 <li>
 Proven ability to manage vendors, logistics partners, and cross-functional teams.
 </li>
 <li>
 Excellent negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Experience in cost optimization, KPI tracking, and process automation.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 </ul>
</div>

Manager, Corporate Operations

UEB3

We're Hiring &ndash; Key Account ManagerCompany: UEB3 VenturesWe are looking for an experienced and result-oriented Key Account Manager to join our growing team.Requirements:Minimum 2 Relationship Officers must be working under your supervision.Experience in Insurance, Banking, Mutual Funds, or any Financial Institution is mandatory.Strong leadership and team management skills.Proven sales and business development experience.What We Offer:Fixed Salary: PKR 50,000Attractive CommissionPerformance-based BonusesMedical Benefits after successful completion of the probation periodExcellent career growth opportunitiesPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Key Account Manager

WPP Media

<div><div>About WPP Media

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.</div>

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values:
<ul>
<li> Be Extraordinary by Leading Collectively to Inspire transformational Creativity.</li>
<li> Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.</li>
<li> Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.</li>
</ul>
Reporting of the role

This role reports to Business Manager

3 best things about the job:
<div>
<ul><li>A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world</li></ul>
<ul><li>Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field</li></ul>
<ul><li>Be an expert hybrid planner in both traditional and digital mediums</li></ul>
</div>
In this role, your goals will be:

In three months:
<ul>
<li>Been up to speed with cutting edge proprietary planning tools as well as being able to extract and analyze important data; validating our recommendations</li>
<li>You would have a pulse of the business category &amp; knowledge of competitive frame</li>
<li>Worked on moderate scaled live campaigns</li>
<li>Have initiated contact with key media partners and understood the baseline of their offerings particularly digital and traditional</li>
<li>Connected with internal specialist &amp; external stakeholders' units to integrate solutions</li>
</ul>
In six months:
<ul>
<li>Been able to comprehend and apply our proprietary planning framework model in key campaigns</li>
<li>You would have landed live; larger scaled campaigns</li>
<li>You will have started to build relationships with the key decision makers within the current client portfolio</li>
<li>Master a flawless media execution process, working alongside various stakeholders</li>
</ul>
In 12 months:
<ul>
<li>Develop a strong category acumen - from a media and business point of view</li>
<li>Identify a pipeline of commercially viable solutions to support our client's goals</li>
<li>Create and execute a pipeline of exciting business building ideas which could potentially be industry award winning</li>
</ul>
What your day job looks like at Mindshare:
<ul>
<li>Work closely with Media Planner to develop and maintain media plans</li>
<li>Prepare and update purchase orders within the execution framework</li>
<li>Manage Tracking of Client and Competition.</li>
<li>Facilitate timely and accurate campaign launches including troubleshooting and resolving any issues with media/account teams and media vendors</li>
<li>Analyze data to provide client with recommendations for optimizations.</li>
<li>Maintain relationships with media suppliers and internal teams</li>
<li>Prepare and update media flowcharts for Media Planner's assistance.</li>
<li>Take ownership over client reporting responsibilities, incorporating a variety of resources, from media companies and third-party resources</li>
<li>Monitor client billing; resolve any related issues</li>
<li>Ensure all media projects proceed according to plan and on deadline</li>
<li>Participate in media-planning strategy meetings with team members and help develop new ideas for client media plans.</li>
<li>Maintain a record of basic deliverables i.e. Droppages, premium positions etc.</li>
<li>To acquire knowledge on demographic profiles and analyze the changing habits of the likes and dislikes of the targeted customers.</li>
<li>Steward's media buys in market to assure continuity and campaign delivery.</li>
<li>Create and maintain detailed/accurate files for each client for whom you are responsible.</li>
<li>Demonstrates highly organized campaign/timeline management, with strong attention to detail.</li>
</ul>
What you'll bring:
<ul>
<li>Curious and willing to learn with passion to leverage opportunities from challengers to leading brands</li>
<li>Strong analytical skills</li>
<li>Excellent personal/organizational management</li>
<li>Good interpersonal &amp; social relations</li>
<li>Experience in handling marketing campaigns in mainstream media</li>
<li>Strong understanding of the cultural and consumer trends that are changing the media landscape</li>
</ul>
Minimum qualifications:
<ul>
<li>Minimum 1 year in media/digital/marketing experience</li>
<li>Fresh graduates are also encouraged to apply</li>
<li>BBA/MBA in Marketing or Media Sciences from a reputable university.</li>
<li>Digital media experience is an added advantage</li>
</ul>
Life at WPP Media &amp; Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About Pakistan

WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 162 million broadband users and 158 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 52 million subscribers and Tik Tok has replaced Instagram to become the most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted 

<div>
Please read our Privacy Notice for more information on how we process the information you provide.</div></div>

Assistant Media Planner

Resource Linked Private Limited

Job Title: Project Manager (FMCG)Location: DHA Salary: PKR 100,000 &ndash; 120,000/month Experience Required: Minimum 2 yearsJob SummaryWe are looking for a proactive and results-driven Project Manager with experience in the FMCG industry to manage projects from planning to execution. The ideal candidate should have strong analytical, reporting, and client management skills, with the ability to coordinate effectively across multiple departments to ensure timely project delivery.Key Responsibilities<ul><li>Plan, execute, and monitor projects to ensure timely completion.</li><li>Prepare and maintain dashboards, MIS reports, and project performance reports.</li><li>Analyze project data and present actionable insights to management.</li><li>Manage client communications and maintain strong client relationships.</li><li>Coordinate with internal teams, including Sales, Marketing, Operations, and Supply Chain.</li><li>Track project timelines, budgets, deliverables, and milestones.</li><li>Identify project risks and implement mitigation strategies.</li><li>Ensure projects are completed within scope, budget, and quality standards.</li><li>Conduct regular project status meetings and provide progress updates.</li><li>Prepare project documentation, presentations, and reports for stakeholders.</li><li>Monitor KPIs and recommend process improvements to enhance operational efficiency.</li><li>Ensure compliance with company policies and project management best practices.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Project Management, Supply Chain, Marketing, or a related field.</li><li>Minimum 2 years of Project Management experience, preferably in the FMCG industry.</li><li>Strong command of Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, dashboards) and PowerPoint.</li><li>Experience with reporting, dashboard creation, and data analysis.</li><li>Excellent client management and stakeholder management skills.</li><li>Strong communication, problem-solving, and organizational skills.</li><li>Ability to manage multiple projects simultaneously and work under deadlines.</li></ul>Compensation<ul><li>Salary: PKR 100,000 &ndash; 120,000 per month (based on experience and skills).</li><li>Location: DHA.</li></ul>Interested candidates can share their CVs at hr@resourcelinked.com / mariahr.careers@gmail.com. Please mention Position Title &amp; City in the subject linePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Project Manager

Human Capital HR Solutions

Manager &ndash; Corporate RelationsLocation: Karachi Industry: Healthcare / HospitalHuman Capital HR Solutions is hiring on behalf of its client for the position of Manager &ndash; Corporate Relations.We are looking for a dynamic and experienced professional from the hospital sector to strengthen corporate partnerships, expand referral networks, enhance patient acquisition, and drive strategic business growth.Key Responsibilities<ul><li>Develop and strengthen relationships with corporate organizations, insurance companies, TPAs, consultants, and referring physicians.</li><li>Identify and secure new corporate partnerships and institutional business opportunities.</li><li>Increase patient referrals through strategic engagement with healthcare professionals and corporate clients.</li><li>Lead corporate wellness initiatives, health camps, and outreach programs.</li><li>Manage key corporate accounts and ensure long-term client satisfaction.</li><li>Analyze market trends and competitor activities to identify growth opportunities.</li><li>Collaborate with hospital departments to ensure smooth execution of corporate initiatives.</li><li>Achieve revenue and business growth targets through strategic planning and execution.</li></ul>Requirements<ul><li>MBA or Master's degree in Marketing, Business Administration, or a related field.</li><li>Minimum 6 years of relevant experience, including 3 years in a managerial role within a hospital.</li><li>Hospital experience is mandatory.</li><li>Strong network within the healthcare industry, including corporate organizations, insurance providers, consultants, and referral partners.</li><li>Proven experience in corporate relations, healthcare marketing, strategic partnerships, and business development.</li><li>Excellent communication, negotiation, presentation, and stakeholder management skills.</li></ul>Apply NowInterested candidates are encouraged to send their updated CV to:careers1.hc@gmail.comSubject Line: Manager &ndash; Corporate RelationsOnly candidates with hospital experience will be considered.Work Location: In person

Manager – Corporate Relations

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