customer service representative Jobs in Karachi

customer service representative

sales representative

customer support executive Jobs in Karachi

customer support executive

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support representative Jobs in Karachi

customer support representative

contact center representative

Experts Communication

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35,000 - 55,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commissions and performance-based bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-sponsored dinners</li><li>Annual picnic and annual grand dinner</li><li>Triannual Rewards</li><li>Health insurance coverage</li></ul>Kickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In person

Contact Center Representative

EZ GO Services

Job Title: Call center representativeCompany: EZ GO Services Location: Gulshan e iqbal, Karachi Shift Timings: 7:00 PM &ndash; 3:00 AMJob Description: EZ GO Services is looking for confident and enthusiastic individuals to join our growing team as Call center representative. We value individuals with strong communication skills, good English proficiency, and a motivated, goal-oriented attitude.Responsibilities:<ul><li>Communicate with corporate clients to promote company products and services</li><li>Build and maintain long-term business relationships</li><li>Identify new business opportunities and meet sales targets</li><li>Keep accurate records of calls, leads, and client interactions</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree</li><li>Age: 16&ndash;25 years</li><li>Excellent spoken and written English</li><li>Strong interpersonal and persuasion skills</li><li>Comfortable working the night shift (7 PM &ndash; 3 AM)</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives</li><li>Friendly and supportive work environment</li><li>Growth and career development opportunities</li></ul>How to Apply: Submit your CV via Indeed or email at hr@ezgoservices.comJob Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthWork Location: In person

Call centre Representative

Call Center AgentExperts Communication is looking for enthusiastic and customer-focused Call Center Agents to join our team. If you have strong communication skills, a passion for providing excellent customer service, and the ability to handle sales and support calls effectively, we encourage you to apply.Position Details:Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary: 35,000 PKR to 50,000 PKR + Attendance Allowance and Uncapped Commission Career Growth: Opportunities for promotions and bonuses based on performanceContact: +92 317 7770002 Email: hr@expertscommunication.netKey Responsibilities:<ul><li>Handle incoming and outgoing calls professionally and efficiently</li><li>Provide exceptional customer service by addressing inquiries and resolving issues</li><li>Promote and sell company services through effective communication and persuasion</li><li>Maintain an updated database of customer interactions and follow-ups</li><li>Meet daily, weekly, and monthly sales and performance targets</li><li>Ensure timely follow-ups with potential and existing customers</li><li>Work in a fast-paced environment, handling multiple calls and tasks</li></ul>Requirements:<ul><li>Previous call center experience is a plus but not required (fresh candidates are encouraged to apply)</li><li>Strong verbal and written communication skills in English</li><li>Ability to handle objections, negotiate, and close sales</li><li>Customer-oriented mindset with problem-solving skills</li><li>Ability to work night shifts (7 PM - 4 AM)</li><li>Basic computer skills and proficiency in handling CRM tools</li></ul>Benefits &amp; Perks:<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commission and performance bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-paid dinners</li><li>Annual picnic and grand annual dinner</li><li>Health insurance</li></ul>Join us and be part of a fast-growing, high-energy team where you can develop your career and earn competitive incentives. Apply now!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent

Standard Chartered

<div>
 
 Job Summary
 
 
 
 This role involves handling inbound calls to assist customers, address their queries and ensure excellent customer service are provided. It also includes providing outbound services or sales calls when required. Strong communication skills and ability to work on holidays are essential for this role.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Handle inbound calls, provide end to end solutions to clients
 </li>
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 Ensure all client enquires, service request and complaints are handled as per defined processes.
 </li>
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 To be updated with all contact center process and policies and bank product information.
 </li>
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 Supporting the client on any client-initiated needs
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 Delivering on transactions, service requests, mobile/online training
 </li>
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 Fulfill all service needs with maximum first call resolution
 </li>
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 Co-browse with the Client in order to assist in resolving issues
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 Ability to solve problems and close issues without handing over
 </li>
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 Educate and steer clients for interactions with the bank via online
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 Educate and conduct initial set up for online, ATMs etc where required
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 Suggest solutions Client might potentially need using analytics triggered next-best-conversation;
 </li>
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 Perform a needs analysis with Clients on receiving calls
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
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 Call Center Management
 </li>
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 Empathy and problem-solving
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 Possess customer centric and positive mindset with a can-do attitude
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 Ability to multi-task, prioritize and manage time effectively; remain calm under pressure, especially during peak hours or intense situations.
 </li>
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 Effective Communication
 </li>
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 MS Office
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
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 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
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 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
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 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
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 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
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 Flexible working options based around home and office locations, with flexible working patterns.
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 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
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 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
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 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Contact Center Agent

Marksman Advertising

Are you a night owl with a passion for exceptional communication and customer service? Azul Production is seeking dedicated Customer Service Agents to join our team and excel in a dynamic environment. If you're ready to make a difference and contribute to our success story, read on!Key Responsibilities:<ul><li>Initiate outbound calls to clients to ensure timely collection of payments.</li><li>Verify and update client phone numbers, addresses, and other essential information with accuracy.</li><li>Utilize BailBooks platform to send payment links, facilitating seamless payment processing.</li><li>Demonstrate excellent communication skills to establish rapport and effectively convey information.</li><li>Collaborate with team members to ensure streamlined operations and exceptional customer experiences.</li></ul>Requirements:<ul><li>Strong communication skills are a must (As per USA Standards) &ndash; your ability to connect with clients sets the tone for our service quality.</li><li>Detail-oriented approach to verifying and updating client information.</li><li>Prior experience in customer service, collections, or related fields is advantageous.</li><li>Self-motivated team player who can thrive in an independent work environment.</li></ul>Location: On Site - DHA Phase 6, Ittehad Commerical Work Timing: 8 pm to 6am (Onsite) Shift: Full Time Apply: info@azulproductions.coJob Type: Full-timePay: Rs75,000.00 - Rs85,000.00 per monthApplication Deadline: 02/11/2025

Call Center / Customer Service Representative (USA Market)

Aptech Learning, Sharah e Faisal

Aptech Learning, a renowned IT Vocational Institute invites applications from young dynamic professionals for the position of Student Relationship Officer at our Shahra-e-Faisal Center.RESPONSIBILITIES:<ul><li>Create and maintain student files and database records.</li><li>To maintain relevant noticeboards for Exam timetables, Events, Projects and Academic success.</li><li>Participate in Attendance monitoring system and control absenteeism.</li><li>Establishing and maintaining positive relationships with students.</li><li>Responding to student queries within required timeframes and updating student records accordingly. Following up with the students</li><li>Providing technical and administrative support as needed to students using the student portal.</li><li>Manage and Coordinate with students regarding student activities, workshop, and seminars.</li><li>Fee Recovery</li><li>Achieve the given target for fee recovery</li><li>Managing floor on given time slot.</li><li>Handling other tasks given by the Center Manager.</li></ul>Requirements:<ul><li>Should have strong relationship-building skills.</li><li>Excellent administrative and organizational skills</li><li>Service-oriented with excellent communication skills</li><li>Ability to follow procedures and to keep track of multiple tasks</li><li>Minimum Bacherlors' from a reputed university/institute</li><li>Must be able to handle pressure well</li><li>Previous experience as a customer service representative will be taken in advance.</li></ul>Note: Qualification Must Be Graduate &amp; Read Responsibilties Carefully.Location: Sharah e Faisal (Karachi)Timings: 11:00 am to 07:00 pm 1:00 pm to 9:00 pmContact: 03331121340 Email: assthr2@aptechkarachi.edu.pkJob Types: Full-time, FresherPay: From Rs38,000.00 per monthApplication Question(s):<ul><li>At what time do you prefer to work? 1:00 Pm to 09:00 pm?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Student Relations Officer

Ace Marketing

Ace MarketingFull Job DescriptionThe Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Skills<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Shift: Evening/ NightJob Types: Full-time, Part-time Pick &amp; Drop is available for femalesJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Agents/ CSR - 8pm to 3:30am (Females Only)

Explore 479+ Contact center representative in Karachi this November. Find roles across top companies and apply now to boost your career.