customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

sales development representative Jobs in Karachi

sales development representative

chat support agent

contact center representative

hotel towels usa

Call Center Representative &ndash; Morning ShiftWe are offering a great Opportunity for Matric / Intermediate pass females who want to start their career.Shift: Morning ShiftWhat You&rsquo;ll Do:Handle basic call center tasks (local campaign)Assist in social media workLearn sales and communication skillsWhat We Offer:Monthly Allowance: PKR 20000 + (commission)Attractive Sales CommissionComplete training provided (no experience required)Friendly and supportive environmentContact: 0318 2286515Location: A-157, Block R North Nazimabad Town, Karachi, 74600Start your career with us and grow professionally!Pay: Rs20,000.00 - Rs40,000.00 per monthWork Location: In person

Call Center Representative – Morning Shift

Outsource Origin Limited

Company: Tai builders Location: Nazimabad, KarachiAbout Us: Tai Builders is a realestate development company with 9+ nprojects delivered. We are expanding our team and seeking a Sales Executive with strong experience in call enter Representative, Real estate executive, insurance exeutive and banking service executives.Job Responsibilities:<ul><li>Manage inbound and outbound calls with leads.</li><li>Build and maintain strong client relationships through professional communication.</li><li>Achieve monthly sales targets and contribute to overall team goals.</li><li>Prepare and maintain sales reports and client databases.</li><li>Identify new business opportunities through effective communication and follow-ups.</li></ul>Requirements:<ul><li>Proven experience in a call center or sales environment.</li><li>Excellent English communication skills (spoken and written).</li><li>Experience in selling anykind of service or goods is a strong plus.</li><li>Strong negotiation, persuasion, and interpersonal skills.</li><li>Ability to work independently and in a team-oriented environment.</li><li>Self-driven, confident, and result-focused personality.</li></ul>Salary &amp; Benefits:<ul><li>PKR 50,000 &ndash; 80,000 (depending on experience and performance) + commission per sale</li><li>Performance-based commissions and bonuses</li><li>Growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>How to Apply: Send your updated CV to buildersamintai@gmail.com or WhatsApp at +92 3268314040Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Executive

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

Graphicblok

Sales Executive (Female Only) &ndash; DU &amp; Etisalat CampaignLocation: Onsite (Karachi) Shift: Morning Shift Job Type: Full-TimeAbout the RoleGraphicblok is looking for energetic, confident, and goal-oriented Female Sales Executives to join our DU &amp; Etisalat Telecom Campaign. If you're passionate about sales and motivated by performance-based earnings, this opportunity is for you.Key Responsibilities<ul><li>Contact potential customers and promote DU &amp; Etisalat telecom services.</li><li>Understand customer requirements and recommend suitable packages.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Maintain professional communication with customers.</li><li>Record and update customer information accurately.</li><li>Work collaboratively with the sales team to maximize conversions.</li></ul>Requirements<ul><li>Female candidates only.</li><li>Minimum Intermediate (Bachelor's preferred).</li><li>Good communication and negotiation skills.</li><li>Sales or call center experience is preferred.</li><li>Self-motivated and target-driven.</li><li>Basic computer knowledge.</li></ul>Benefits<ul><li>Professional sales training.</li><li>Career growth opportunities.</li><li>Friendly and supportive work environment.</li><li>Performance-based rewards and recognition.</li><li>Opportunity to work on one of the UAE's leading telecom campaigns (DU &amp; Etisalat).</li></ul>Working Schedule<ul><li>Morning Shift</li><li>Monday to Saturday</li><li>Onsite (Karachi)</li></ul>Apply NowIf you're confident, motivated, and ready to build a successful career in sales, we'd love to have you on our team.Join Graphicblok and start earning based on your performance!Pay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Sales Executive (Female Only) – DU & Etisalat Campaign

ibex. Pakistan

<div>
 
 
 About the Company
 
 
 
 
 
 
 
 ibex. Pakistan is offering an exciting fresh job opportunity in Karachi! We are looking for a Customer Success Specialist within the operations department who will be responsible for handling a large number of incoming calls for customer issues and inquiries on a daily basis. The ideal candidate should have good excellent English and communication skills, be professional, empathetic and discrete while handling sensitive information. They should also have the ability to manage multiple priorities with a calm and results-focused approach. Having prior experience in dealing with international customers &ndash; even better if they were based in USA &ndash; is a big plus. But above that, the candidate should have a can-do attitude, good work ethics and be passionate about working in a dynamic customer support environment. PS: A sense of humor would help too
 
 
 
 
 
 
 !
 
 Responsibiliti
 
 
 <ul>
 <li>
 esProfessionally manage a high volume of incoming calls from US-based customers and cater to their complaints, requests, order status, follow-ups, and general inquiries promptl
 </li>
 <li>
 y.Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedure
 </li>
 <li>
 s.Convey interest in each customer through their words with courtesy, attention, a friendly and caring imag
 </li>
 <li>
 e.Providing alternatives to products/items, which are not available on the ecommerce websit
 </li>
 <li>
 e.Accurately identify customer needs, troubleshoot issues, and provide clear and correct solutions. Ensure that all resolutions are provided in strict accordance with ibex. Pakistan&rsquo;s standard processes and procedure
 </li>
 <li>
 s.Deliver exceptional customer service to every customer with empathy, patience and in a composed manne
 </li>
 <li>
 r.Provide a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across the USA regio
 </li>
 <li>
 n.Use and record data on multiple software applications (Customer Relationship Management (CRM) software, order management systems (OMS) and knowledge base systems (KBS)), while actively listening and speaking with the customer simultaneously on cal
 </li>
 <li>
 l.Strive to meet and exceed individual and team performance metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Call Resolution (FCR) and Average Handling Time (AHT
 </li>
 <li>
 ).Collect customer feedback and share insights with supervisors to improve service quality and solve any recurring issue
 </li>
 <li>
 s.Staying up to date with latest updates on CRM and other systems information, process changes and future update
 </li>
 </ul>
 
 
 
 
 
 s.
 
 Qualificati
 
 
 <ul>
 <li>
 onsExceptional verbal communication skills in English is a mu
 </li>
 <li>
 st.Candidates must possess a clear American accent to easily explain and help the customer base in
 </li>
 <li>
 US.Candidate should be minimum Matric or O Levels pass. Bachelor&rsquo;s degree or diploma would be a pl
 </li>
 <li>
 us.Candidate should be 18 years or older (You will be required to show your CNIC during the intervie
 </li>
 <li>
 w).Basic knowledge of common office tools like Microsoft Office/Google Workspace, Excel and document formatti
 </li>
 <li>
 ng.Experience using CRM systems is a bon
 </li>
 <li>
 us.Fresh graduates and students searching for entry-level roles or call center jobs in Karachi/Lahore/Islamabad are encouraged to app
 </li>
 </ul>
 
 
 
 
 
 ly.
 
 Pay range and compensation pac
 
 
 
 kageIt is a full-time ibex. job opening in Pakistan. The role will be on-site in one of ibex. office&rsquo;s in Karachi/Lahore/Islamabad. Willingness to support schedule changes during Ramadan or regional holidays as per requirements of operational needs (with fair scheduling practic
 
 
 
 
 
 
 es).
 
 Perks &amp; Ben
 
 
 <ul>
 <li>
 efits24/7 transport s
 </li>
 <li>
 ystemMedical and health insu
 </li>
 <li>
 ranceBo
 </li>
 <li>
 nusesIncen
 </li>
 </ul>
 
 
 
 
 
 tives
 
 Career Growth Opportunities at ibex. Pa
 
 
 
 kistanThis ibex. job role offers career growth pathways, depending on performance and interest, incl
 
 <ul>
 <li>
 uding:Customer Service Representative Supervisors/ Tea
 </li>
 <li>
 m LeadOffice Administrator / Operations Coord
 </li>
 <li>
 inatorTraining Speci
 </li>
 <li>
 alistsCross-campaign growth for more ex
 </li>
 <li>
 posureCross-departmental growth for specific interests like marketing, IT, HR
 </li>
 </ul>
 
 
 
 
 
 , etc.
 
 Equal Opportunity St
 
 
 
 atementibex. Pakistan is committed to diversity and inclu
 
 
 
 
 sivity.
</div>

Customer Success Specialist

CBRE Asia Pacific

<div>
 
 About the Role:
 
 
 This position will be the first point of contact for visitors, Front Desk officer will welcome guests &amp; greet people who visit the business.
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Keep front desk tidy and presentable with all necessary material.
 </li>
 <li>
 Greet and welcome guests.
 </li>
 <li>
 Answer questions and address complaints.
 </li>
 <li>
 Answer all incoming calls and redirect them or keep messages.
 </li>
 <li>
 Receive letters, packages etc. and distribute them.
 </li>
 <li>
 Prepare outgoing mail by drafting correspondence, securing parcels.
 </li>
 <li>
 Check, sort &amp; forward emails.
 </li>
 <li>
 Work order management work order to be raised to follow ups (POC).
 </li>
 <li>
 Lunch and fruits vendor management.
 </li>
 <li>
 Office daily cleaning and inspection and checklist for all sites.
 </li>
 <li>
 Monthly FE inspection checklist/monthly QHSE checklist.
 </li>
 <li>
 Manage and keep track of office supplies and inventory.
 </li>
 <li>
 Daycare management cleaning/drycleaning and other duties related to daycare. (where applicable)
 </li>
 <li>
 Manage and entertain Female/ disable/ shower room/ executive washroom complains.
 </li>
 <li>
 Manage health zone laundry. (where applicable)
 </li>
 <li>
 Staff Overtime management.
 </li>
 <li>
 Management of inventory of first aid box.
 </li>
 <li>
 First aid box management and checklist.
 </li>
 <li>
 Bookings and management of meeting room.
 </li>
 <li>
 Inventory of spare parts for office.
 </li>
 <li>
 MD Room management.
 </li>
 <li>
 Crockery management for cafeteria.
 </li>
 <li>
 Other duties may be assigned.
 </li>
 </ul>
 
 
 What You'll Need:
 
 
 
 
 
 SUPERVISORY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Formal supervisory responsibilities for the soft service team.
 </li>
 <li>
 Align office boy to serve refreshments to office employees &amp; guests.
 </li>
 <li>
 Co-ordinate's work and assign tasks.
 </li>
 </ul>
 
 
 
 QUALIFICATIONS
 
 
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required.
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 
 
 EDUCATION and EXPERIENCE
 
 
 <ul>
 <li>
 General Education Degree. Bachelors/Graduation in any field.
 </li>
 <li>
 Minimum 2-3-years experience is preferable.
 
 </li>
 </ul>
 
 
 COMMUNICATION SKILLS
 
 
 Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
 
 
 
 FINANCIAL KNOWLEDGE
 
 
 Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
 
 
 
 REASONING ABILITY
 
 
 Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
 
 
 
 OTHER SKILLS and/or ABILITIES
 
 
 <ul>
 <li>
 Familiarity with office machines
 </li>
 <li>
 Knowledge of office management and basic bookkeeping
 </li>
 <li>
 Excellent knowledge of MS Office (especially Excel and Word)
 </li>
 <li>
 Customer service orientation
 </li>
 <li>
 Intermediate skills with Outlook, and intranet/internet.
 
 
 
 </li>
 </ul>
</div>

Front Desk Officer (Karachi, Pakistan)

Explore 75+ Contact center representative in Karachi this August. Find roles across top companies and apply now to boost your career.