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customer success specialist

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senior project manager

content design pr specialist

atmaal

<div>
 
 AI &amp; Advanced Analytics Specialist .
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &bull; Collaborate with business stakeholders to translate strategic objectives into data-driven solutions and advanced analytics use cases.
 
 
 &bull; Design and develop predictive models including forecasting, classification, regression, and customer segmentation.
 
 
 &bull; Apply machine learning and optimization techniques to generate actionable business recommendations.
 
 
 &bull; Utilize Natural Language Processing (NLP) techniques for sentiment analysis, text classification, and information extraction from unstructured data.
 
 
 &bull; Conduct exploratory data analysis to identify trends, anomalies, and opportunities for business improvement.
 
 
 &bull; Leverage Generative AI capabilities for intelligent automation, content summarization, code generation, and insight extraction.
 
 
 &bull; Develop and deploy analytical solutions using modern cloud-based platforms and AI services.
 
 
 &bull; Build interactive dashboards and visualizations that effectively communicate insights to both technical and non-technical stakeholders.
 
 
 &bull; Monitor, validate, and continuously improve analytical models to ensure performance and reliability.
 
 
 &bull; Maintain proper documentation, methodology standards, and reproducible analytics workflows.
 
 
 
 
 
 Requirements:
 
 
 
 
 
 &bull; Bachelor's degree in Data Science, Computer Science, Artificial Intelligence, Statistics, Mathematics, or a related field.
 
 
 &bull; 3&ndash;4 years of experience in Data Science, Advanced Analytics, Machine Learning, or Artificial Intelligence.
 
 
 &bull; Strong proficiency in Python.
 
 
 &bull; Hands-on experience with Power BI.
 
 
 &bull; Experience with Google Cloud Platform (GCP), including BigQuery, Vertex AI, and Google Cloud Storage.
 
 
 &bull; Practical experience in Machine Learning, Predictive Analytics, and NLP.
 
 
 &bull; Exposure to Generative AI technologies and Large Language Models (LLMs) is highly preferred.
 
 
 &bull; Strong analytical, problem-solving, and stakeholder management skills.
 
 
 
 
 
 Preferred Language Level:
 
 
 
 
 
 &bull; Professional working proficiency in English (written and verbal).
 
</div>

AI & Advanced Analytic Specialist

Monks

<div>
 Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
 
 
 
 About The Role
 
 
 
 Monks Middle East is seeking a Freelance Senior Art Director based in Riyadh to join our ever-growing team creative &amp; content team. In this role, you will design, create, manipulate and tailor graphics, images, sound, animation, video and texts to create integrated multimedia for social-first content that brightens and engages audiences across our client social feeds. You will combine design skills with technical knowledge to develop relevant, meaningful and strikingly awesome fit-for-purpose designs across multimedia formats. Minimum experience 4 years. Arabic and English fluency is mandatory.
 
 
 You will be able to interpret a client brief, story board, prepare design concepts, produce digital collateral, create short videos, and shape the visual approach for our clients. Comfortable with basic shooting equipment for live coverage, interviews, social content, and video creation, including both filming and photography. Proficiency in related equipment and software is mandatory.
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 You will be a part of the social content development team working alongside the designers, copywriters and other AVs to create content aligned with the social brand content strategy.
 </li>
 <li>
 You&rsquo;ll help to shape the way forward for motion graphics within the team inspiring and collaborating with the AV team to produce top class content.
 </li>
 <li>
 You&rsquo;ll help the team in the conception of creative audiovisual ideas based on the objectives to be communicated and actively participate in the development of audiovisual content and post-production content which is fit for feed.
 </li>
 <li>
 You&rsquo;ll produce high-quality deliverables such as effects, motion graphic guidelines and innovative new techniques that can be used across the team.
 </li>
 <li>
 You have a passion for taking the ordinary and making it extraordinary through movement.
 </li>
 <li>
 You make sure all designs are in line with the project&rsquo;s objectives and client expectations.
 
 
 
 </li>
 </ul>
 
 About You
 
 
 
 
 The essentials:
 
 
 
 
 <ul>
 <li>
 You have experience working as a multimedia designer at a high, international level.
 </li>
 <li>
 You&acute;re fluent in both English &amp; Arabic (written and spoken).
 </li>
 <li>
 You have an advanced level of understanding related to motion graphic design and video editing. Basic shooting level hardware and software.
 </li>
 <li>
 Experience on color correction and knowledge on audio editing.
 </li>
 <li>
 2D and 3D animation is advantageous but not mandatory,
 </li>
 <li>
 You are entrepreneurial in nature and will find a way to create content which exceeds any limitations.
 </li>
 <li>
 In our line of business, there&rsquo;s a little surprise around every corner, but with your creative problem-solving skills you can tackle each and everyone of them.
 </li>
 <li>
 You&rsquo;re always up-to-date with the latest (motion design) trends and innovations.
 </li>
 <li>
 You bring your Arabic touch and market relevant insights to all creative content you produce.
 </li>
 <li>
 You&rsquo;re meticulous in your process, and have an eagle-eye for detail.
 </li>
 <li>
 Last but not least, you are a true team player with very likeable social skills.
 
 
 
 </li>
 </ul>
 
 About Monks
 
 
 
 Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
 
 
 Monks was named a Contender in The Forrester Wave&trade;: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger&rsquo;s Programmatic Power Players list every year (2020-24). Named Adweek&rsquo;s first AI Agency of the Year (2023) and The One Show&rsquo;s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group&rsquo;s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato&rsquo;s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
 
 
 We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents&mdash;and resonates with&mdash;the world around us.
 
 
</div>

Freelance Art Director

Efficio

<div><div><div>At Efficio, we're not just a consulting firm; we're a team of dedicated experts committed to transforming procurement and supply chain functions. Our mission is to drive sustainable, measurable value for our clients through innovative solutions and deep industry insights. Join us and be part of a dynamic environment where your skills and ideas make a real impact.</div><div></div><div> 
Efficio is the world&rsquo;s largest specialist procurement and supply chain consultancy, with offices across Europe, North America, and the Middle East. We&rsquo;re a diverse team of over 1,000 individuals, representing more than 60 different nationalities and speaking 40+ languages &ndash; and we&rsquo;re continuing to grow rapidly! 
</div><div></div> 
<div>We are recruiting for our Saudi operations where you'll be joining a growing team of nearly 250 people supporting clients across the Kingdom realise Vision 2030 projects. Efficio have been operating in KSA since 2014 and opened the Riyadh office in 2019. During this time, we have worked on some of the region&rsquo;s largest infrastructure and Giga projects, helping them manage their end-to-end cost portfolio, deliver value from procurement faster and meet Local Content and ICV requirements.</div><div></div><div> 
As a Procurement Lead - Development &amp; Construction at Efficio, you will be embedded with client procurement functions, delivering procurement activity to realise Saudi Vision 2030.</div>
<div>Vision 2030 is a strategic framework to reduce Saudi Arabia's dependence on oil, diversify its economy, and develop public service sectors including: Health, Education, Construction and Infrastructure, Recreation and Tourism.</div>
</div><div><h2 class="jobSectionHeader">What will you be doing?</h2>
<ul><li>As a Procurement Lead, you will take full ownership of the end-to-end procurement lifecycle, from sourcing strategy to purchase order execution, with a strong focus on development and construction projects. You will be responsible for ensuring that all procurement activities are efficient, compliant, and value driven.</li></ul>
<ul><li>Manage the entire procurement process: from requirements gathering, planning and market engagement through to supplier selection and PO execution.</li></ul>
<ul><li>Drive sourcing initiatives across categories such as Engineering, Design &amp; Technical Consulting, Construction &amp; Turnkey Projects, and Finishings &amp; Interior Design, identifying opportunities for cost savings and service improvement.</li></ul>
<ul><li>Ensure compliance with internal controls, policies, and regulatory frameworks, while maintaining a client-focused mindset.</li></ul>
<ul><li>Build and maintain strong stakeholder relationships (e.g., PMCs, project managers, finance, legal, and engineering teams) to support alignment and effective decision-making across approval workflows.</li></ul>
<ul><li>Oversee requisition and PO process, ensuring timely and accurate execution, including resolution of any budget check errors or system issues.</li></ul>
<ul><li>Lead supplier onboarding, pre-qualifications and supplier performance management to enable sourcing of capable vendors.</li></ul>
<ul><li>Conduct internal training to support adoption of procurement systems and best practices.</li></ul>
<ul><li>Analyse spend and supplier data to propose cost-saving, packaging approaches and efficiency improvement strategies.</li></ul>
<ul><li>Perform other job-related duties as required by the direct manager.</li></ul>
<ul><li>You have a strong end-to-end procurement background (minimum 10 years)</li></ul>
<ul><li>You bring experience managing procurement and commercial activities across engineering and construction works.</li></ul>
<ul><li>You have a strong understanding of the development and construction life cycle and knowledge of related supply markets.</li></ul>
<ul><li>You have a track record of delivering significant savings through strategic sourcing and continuous improvement.</li></ul>
<ul><li>You possess excellent communication and stakeholder management skills, with the ability to influence at senior levels.</li></ul>
<ul><li>You are an adept multi-tasker, capable of managing multiple concurrent sourcing activities.</li></ul>
<ul><li>You use data to support informed decision-making and are highly proficient in Microsoft Excel (including VLOOKUPs and pivot tables), Word, and PowerPoint.</li></ul>
<ul><li>You have hands-on experience with ERP procurement tools such as SAP Ariba, Oracle, or similar platforms.</li></ul>
</div><h2 class="jobSectionHeader">Who we&rsquo;re looking for:</h2>
<div><div>This is an initial 12-month fixed-term contract</div></div></div><div></div>

Procurement Lead - Development & Construction

Kerten Hospitality

<div><h4 class="jobSectionHeader">DIRECTOR OF SALES &amp; MARKETING</h4>
The House Hotel,
Jeddah
ABOUT KERTEN HOSPITALITY
Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travelers. The Group&rsquo;s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.
Our Impact
Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.
ABOUT THE PROPERTY
The House Hotel Jeddah King Road
Positioned along the energy of the Red Sea coastline, The House Hotel Jeddah is conceived as a contemporary urban escape &mdash; where coastal lifestyle meets modern hospitality.
With 129 carefully curated rooms, the property brings together comfort, design, and effortless living, anchored by a vibrant signature restaurant that acts as both a social hub and a culinary destination.
Location:
On Saudi Arabia&rsquo;s western shore, Jeddah stands as one of the Kingdom&rsquo;s most dynamic cities &mdash; a place where seaside living, culture, and modern life intersect.
From the lively Jeddah Corniche to the historic streets of Al-Balad, a UNESCO World Heritage site, the city offers a unique blend of heritage and contemporary experiences.
Jeddah is served by King Abdulaziz International Airport (JED), located approximately 20 km from the city center, ensuring strong connectivity both regionally and internationally.
ABOUT THE ROLE
KEY RESPONSIBILITIES<ul><li>
Develop and execute the sales and marketing strategy to maximize revenue, occupancy, and brand positioning.</li><li>
Lead sales efforts across key segments (leisure, corporate, groups, partnerships) with a focus on high-value markets.</li><li>
Build and maintain strong relationships with key partners including tour operators, agencies, and stakeholders.</li><li>
Oversee all marketing activities, including digital, PR, and brand communications, ensuring consistent positioning.</li><li>
Analyze market trends and performance to identify opportunities and optimize results.</li><li>
Collaborate with Revenue Management to align pricing, distribution, and forecasting strategies.</li><li>
Manage budgets, forecasts, and KPIs to ensure revenue targets are achieved.</li><li>
Lead and develop the Sales &amp; Marketing team to drive performance and results.</li></ul>
EXPERIENCE &amp; SKILLS<ul><li>
7&ndash;10 years of experience in Sales &amp; Marketing within hospitality, including leadership roles.</li><li>
Strong background in luxury or resort-style properties and destination-driven markets.</li><li>
Proven ability to drive revenue growth and market expansion.</li><li>
Solid knowledge of digital marketing, branding, and distribution channels.</li><li>
Strong leadership, communication, and negotiation skills.</li><li>
Good understanding of budgeting, forecasting, and performance analysis.</li><li>
Fluent in English and Arabic.</li></ul>
JOINING OUR TEAM MEANS<ul><li>
Competitive Compensation: A rewarding package tailored to your experience.</li><li>
Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>
Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>
Shared Purpose: Working with passionate people who live our values every day &mdash; connecting, innovating, curating, and leading the way together.</li></ul>
Apply CRAFT YOUR CAREER. - Kerten Hospitality</div>

DIRECTOR OF SALES & MARKETING

Tabby

We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.Key Responsibilities<ul><li>Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team</li><li>Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions</li><li>Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction</li><li>Complete your monthly log-in hours to stay updated on the Product and Process Knowledge</li><li>Participate in Quality Calibrations sessions</li><li>Provide recommendations for procedural improvements (NHT student feedback)</li><li>Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes</li></ul>Skills, Knowledge and Expertise<ul><li>You have 5+ years of experience in customer service, with a proven track record of success</li><li>You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)</li><li>You have a bachelor's degree in a related field (e.g. communication, psychology, business)</li><li>You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region</li><li>You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)</li><li>You are able to work independently and as part of a team.</li><li>You have Excellent organizational and time management skills.</li></ul>Preferred qualifications:<ul><li>Experience with designing and facilitating virtual and face to face training.</li><li>Knowledge of adult learning principles and instructional methodologies in training and development.</li><li>Experience with learning management systems (LMS or LXP).</li><li>Certification in customer service training or related soft skills.</li></ul>Work Location: In person

Customer Service Trainer

Egis Group

<div><ul><li>Project Contract
</li></ul><ul><li>Not Applicable
</li></ul><ul><li>Riyadh
</li></ul><ul><li>Data</li></ul></div>
 <div>About Us 
Egis is a global organisation with over 20,000 employees worldwide. With our Head Office based in Riyadh, we offer global career opportunities, as well as offer rewarding careers for our people locally. Drawing on our deep pool of expertise, we create innovative solutions with our clients worldwide.
Egis is an organisation with a capacity to make meaningful industry and community change in the space of place making, sustainability and creating connected cities. Different to other engineering firms, Egis offers true end to end capability across the entire design to operation lifecycle, offering advisory, architecture, engineering, design, asset management and operations services.
We are committed to creating great teams doing innovative work and would love you to join us to Impact the Future. 
About the Role 
Job Description
We are seeking a highly skilled GIS Expert to join our Transportation Business Line based in Riyadh, supporting transportation and mobility projects across the Middle East region. This role will be instrumental in driving geospatial innovation, enabling data-driven decision-making, and supporting the successful delivery of complex transportation and infrastructure programs.
As a regional GIS specialist, you will work closely with multidisciplinary teams to develop and implement geospatial solutions that support planning, design, construction, operations, and asset management activities. You will leverage advanced GIS capabilities, spatial analytics, and digital engineering technologies to deliver high-quality geospatial products and insights that add value throughout the project lifecycle. 
Key Responsibilities<ul><li>
Develop, maintain, and manage geospatial databases, datasets, and mapping solutions for transportation and infrastructure projects across the Middle East region.</li><li>
Deliver advanced spatial analysis and geospatial intelligence to support transportation planning, network studies, corridor assessments, asset management, and infrastructure development initiatives.</li><li>
Design and maintain interactive GIS applications, dashboards, web maps, and digital platforms using ArcGIS technologies to improve project visibility and decision-making.</li><li>
Create high-quality cartographic products, map layouts, and technical drawings that effectively communicate project information to clients and stakeholders.</li><li>
Manage and publish geospatial content through ArcGIS Online and ArcGIS Enterprise, ensuring data accessibility, security, and compliance with organizational standards.</li><li>
Integrate GIS workflows with BIM and digital engineering environments, supporting the visualization and analysis of infrastructure assets and transportation networks.</li><li>
Work with Revit, Civil 3D, and other BIM models to extract, validate, transform, and integrate engineering data into GIS platforms and geospatial workflows.</li><li>
Support the development of digital twin and 3D geospatial solutions by combining GIS, BIM, and engineering datasets.</li><li>
Collaborate with engineers, planners, project managers, BIM specialists, and digital delivery teams to develop innovative and fit-for-purpose geospatial solutions.</li><li>
Establish and promote GIS standards, data governance procedures, and best practices across transportation projects.</li><li>
Prepare technical documentation, methodologies, reports, and presentations related to GIS and digital delivery activities.</li><li>
Provide technical support, training, and mentorship to project teams and end users across the region.</li><li>
Conduct quality assurance and quality control (QA/QC) reviews of geospatial data, maps, applications, and project deliverables.</li></ul><ul><li>
Advanced experience with ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise.</li><li>
Strong cartographic and visualization skills, with the ability to produce professional map layouts and high-quality geospatial deliverables.</li><li>
Proven experience managing enterprise geospatial databases and spatial data workflows.</li><li>
Knowledge of web GIS applications, dashboards, and geospatial data publishing.</li><li>
Experience working with BIM models, including Autodesk Revit and Civil 3D, and integrating BIM data within GIS environments.</li><li>
Understanding 3D GIS, digital twin concepts, and GIS-BIM integration workflows.</li><li>
Familiarity with transportation, infrastructure, mobility, or urban development projects.</li><li>
Strong analytical, problem-solving, and stakeholder engagement skills.</li><li>
Ability to work effectively within multidisciplinary teams and support projects across multiple countries and cultures.</li></ul> 
What do we need from you 
Qualifications<ul><li>
Bachelor's degree in GIS, Geomatics, Geography, Surveying, Engineering, Computer Science, or related discipline.</li><li>
Minimum 4 years of progressive experience delivering GIS solutions within transportation, infrastructure, urban development, or large-scale engineering environments.</li><li>
Extensive hands-on experience with Esri technologies, including ArcGIS Pro, ArcGIS Online, and ArcGIS Enterprise, with the ability to design, administer, and maintain enterprise GIS environments.</li><li>
Demonstrated expertise in spatial data management, geospatial analysis, and the development of GIS workflows that support project planning, design, construction, and operations.</li><li>
Strong knowledge of cartographic principles, map production standards, and the creation of professional-quality mapping and visualization outputs.</li><li>
Proven experience integrating GIS with engineering and BIM workflows, including working with Autodesk Revit, Civil 3D, and other digital design platforms.</li><li>
Experience managing and analyzing both 2D and 3D geospatial datasets, including infrastructure and transportation-related information.</li><li>
Proficiency in developing automated GIS processes and data management workflows using scripting and programming tools such as Python, SQL, and related technologies.</li><li>
Strong understanding of enterprise geodatabases, data governance, quality assurance procedures, and spatial data lifecycle management.</li><li>
Experience designing and deploying web GIS applications, dashboards, and geospatial portals for internal and external stakeholders.</li><li>
It has an ability to interpret complex technical information and transform it into meaningful visual products, reports, and decision-support tools.</li><li>
Excellent analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities and deadlines simultaneously.</li><li>
Strong interpersonal and communication skills, with the ability to engage effectively with multidisciplinary teams, clients, and senior stakeholders.</li></ul><ul><li>
Experience supporting major transportation, rail, highways, aviation, mobility, or smart city projects.</li><li>
Knowledge of GIS-BIM integration methodologies, digital twin environments, and common data environments (CDE).</li><li>
Familiarity with remote sensing, LiDAR, reality capture, and other advanced geospatial data acquisition technologies.</li><li>
Experience working within cloud-based GIS ecosystems and enterprise digital platforms.</li><li>
Understanding of international geospatial standards, data exchange formats, and interoperability frameworks.</li><li>
Experience providing technical leadership, mentoring GIS teams, and establishing regional GIS standards and best practices.</li><li>
Professional certifications in GIS, Esri technologies, BIM, or related digital engineering disciplines would be considered an advantage.</li></ul></div>

GIS Specialist

<div><div><h3 class="jobSectionHeader">Who We Are</h3>

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestl&eacute;, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave&trade; Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, S&atilde;o Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.</div>
We're looking for a skilled and confident Senior UX Designer to join our Customer Experience team in an embedded capacity with one of Saudi Arabia's leading banks. This is a hybrid role that sits at the intersection of product thinking and visual craft, you'll be involved in shaping what gets built and how it looks and feels.

You'll be working within the client's Riyadh office, collaborating directly with their product and design teams day-to-day, while remaining a valued member of the VML agency team, joining department meetings, contributing to team culture, and benefiting from the development and support structures the agency provides.

This is a rare kind of embedded role. The client is mature from a design perspective, with a well-established design system, a product-oriented mindset, and a working culture that genuinely respects and enables good design. You'll have the conditions to do your best work.

You'll spend your time contributing to product definition, understanding user needs, shaping product direction, and designing experiences, as well as producing high-quality UI that works within and extends an established, comprehensive design system. You'll be one part product designer, one part visual craftsperson, and entirely focused on delivering experiences that serve millions of banking customers across the Kingdom. 

<h2 class="jobSectionHeader">
What you'll do</h2>
<ul><li>Contribute to the definition and shaping of digital banking products, working alongside product managers, engineers, and stakeholders to clarify requirements and translate them into experience solutions.</li>
<li>Design intuitive, considered user flows, wireframes, and high-fidelity UI that align to the client's established design system.</li>
<li>Apply and work confidently within an existing design system, using components correctly, maintaining visual consistency, and flagging genuine gaps to the appropriate system owners.</li>
<li>Translate business and user requirements into clear, well-reasoned design solutions that balance user needs with commercial and technical constraints.</li>
<li>Collaborate with a cross-functional client team including product managers, developers, and other designers, contributing meaningfully to sprint cycles and product planning.</li>
<li>Communicate design decisions with clarity and confidence to stakeholders, backing up recommendations with evidence and rationale.</li>
<li>Work across multiple product areas or features simultaneously, managing your own time and priorities in a fast-paced product environment.</li>
<li>Participate in regular VML department meetings and contribute to the wider CX team's knowledge sharing, culture, and development.</li></ul> 


You will have
<ul>
<li>6+ years of experience in UX and product design, with a portfolio that demonstrates both strong product thinking and high-quality visual design.</li>
<li>Proven experience working in a product environment within a corporate or enterprise organisation, you understand how products are built, how teams are structured, and how to work effectively in that context.</li>
<li>Solid experience working with and applying a comprehensive, established design system, you respect the system, work within it effectively, and know how to flag exceptions without undermining consistency.</li>
<li>Experience with user research, whether you've led it yourself or contributed as part of a team, you're comfortable with qualitative methods and using insight to inform design.</li>
<li>The ability to contribute at both the definition and execution stages of a product, you're as comfortable in a discovery workshop as you are in Figma refining a final screen.</li>
<li>Strong visual design skills with a clear eye for detail, hierarchy, and consistency.</li>
<li>Experience collaborating directly with clients and client-side teams, building relationships and working with autonomy and professionalism.</li>
<li>The ability to work independently in an embedded setting while remaining connected to and contributing to a wider agency team.</li>
<li>Experience in financial services, banking, or similarly regulated, large-scale product environments is a strong advantage.</li></ul> 


You will be 

<ul>
<li>Based in Riyadh, or willing to relocate</li>
<li>A native Arabic speaker</li>
</ul><ul><li>Willing to dedicate normal working hours (9-6), not in parallel with other working commitments.</li>
</ul><ul><li>Willing to spend time in the office each working day.</li></ul> 


About the Team

You'll be joining VML's 20+ strong MENA CX department, spread across three countries and made up of visual designers, UX architects, researchers, and strategists. Although you'll be embedded with the client in Riyadh, you'll remain a full member of our team, attending regular department meetings, contributing to our culture, and benefiting from the skills frameworks, mentorship, and growth opportunities the agency offers.

The client environment itself is one of the best you'll find in the region. This is a design-mature organisation that has invested seriously in product and design capability. They have an established design system, a collaborative team culture, and a genuine respect for the value of good design. You'll have the support of both the client team around you and the VML agency behind you. 

<h2 class="jobSectionHeader">
Why This Role is Different</h2>

Embedded agency roles can vary enormously. This one stands out. The client is experienced, design-forward, and committed to building products the right way. You won't be fighting for a seat at the table, design already has one. You'll be working in a well-structured product environment with a design system that works, a team that collaborates, and stakeholders who understand what UX is for.

At the same time, you'll keep the benefits of being part of an agency, variety, community, development frameworks, and a team of specialists to learn from and grow alongside.

If you're a hybrid designer who wants to work on products that matter, in an environment that enables great work, and with the backing of both a world-class client and a leading global agency, we'd love to hear from you.

#LI-EMEA<div>
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.

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Senior UX Designer

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