customer success manager

ALLIANCE BUSINESS CENTERS NETWORK

About the role We are seeking an experienced B2B Account Manager based in Doha to own assigned corporate accounts, retain and grow revenue, and act as the strategic commercial partner for clients. The role requires strong stakeholder management, commercial acumen, and the ability to coordinate cross‑functional teams to deliver customer value.Key responsibilities<ul><li>Account ownership: Develop and execute account plans to maximise customer lifetime value and achieve revenue, retention, and growth targets.</li><li>Relationship management: Build and maintain trusted relationships with senior client stakeholders; run regular business reviews and executive briefings.</li><li>Revenue growth &amp;* renewals:* Drive renewals, upsell and cross‑sell opportunities; prepare commercial proposals and negotiate commercial terms.</li><li>Onboarding &amp;* adoption:* Manage onboarding, handover to delivery teams, and ensure successful implementation and client adoption of products/services.</li><li>Performance reporting: Maintain accurate account records and forecasts in CRM; produce account health reports, KPIs, and client performance dashboards.</li><li>Issue escalation &amp;* resolution:* Act as primary escalation point to resolve service, delivery, or contractual issues quickly and maintain high customer satisfaction.</li><li>Contract &amp;* commercial management:* Coordinate contract reviews, pricing, invoicing and collections with legal and finance teams.</li><li>Client insight &amp;* feedback:* Capture client requirements and market intelligence to inform product, pricing and service improvements.</li><li>Cross‑functional coordination: Collaborate with sales, product, delivery, operations and finance to deliver on client commitments and drive value realisation.</li><li>Compliance &amp;* local practice:* Ensure account activities comply with Qatari regulations and reflect local business customs.</li></ul>Qualifications &amp; experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Finance or related field (or equivalent experience).</li><li>2&ndash;5 years&rsquo; experience in B2B account management, customer success, or client services; experience in Doha/Qatar or the GCC preferred.</li><li>Proven track record of retaining and growing corporate accounts and meeting revenue targets.</li><li>Strong negotiation, presentation and stakeholder‑management skills.</li><li>Proficiency with CRM systems (Salesforce, HubSpot or similar) and account management tools.</li><li>Excellent written and verbal English; Arabic proficiency is an advantage.</li><li>Valid work authorisation for Qatar.</li></ul>Core competencies<ul><li>Client‑centric: Prioritises customer outcomes and long‑term relationships.</li><li>Commercially minded: Understands margin, pricing and contract dynamics.</li><li>Problem solver: Acts decisively to resolve client issues and escalations.</li><li>Organised: Effective project and time‑management skills.</li><li>Collaborative: Influences cross‑functional teams and external partners.</li><li>Culturally aware: Comfortable working in multicultural environments and sensitive to local norms.</li></ul>Compensation &amp; benefits (example)<ul><li>Competitive base salary plus performance bonus or commission.</li><li>Health insurance and statutory benefits per Qatari regulations.</li><li>Professional development opportunities and allowances.</li><li>Mobile and travel allowance (where applicable).</li></ul>Pay: QAR35.25 - QAR45.20 per hourWork Location: In person

Account Manager (B2B)

Property Oryx

Account Manager &ndash; Real Estate Advertising PlatformAbout the RoleProperty Oryx is hiring an Account Manager to manage client onboarding, account operations, structured account reviews, and ongoing client support for real estate agencies advertising on our platform.This role begins once a client contract has been signed. The Account Manager is responsible for ensuring that each assigned account is onboarded correctly, supported professionally, monitored consistently, and managed in a way that protects client satisfaction and supports retention throughout the contract term.This is not a sales role. It does not carry sales targets or commission, and it is not responsible for pricing negotiation or objection-based selling. Instead, it is a structured, operational, and client-facing role for someone who is organised, analytical, detail-oriented, and comfortable working within clearly defined systems, processes, and responsibilities.This role suits someone who is strong on follow-through, communicates clearly, keeps accurate records, and is confident dealing with professional real estate clients in a disciplined and accountable working environment.This is an office-first role based in Doha, with regular client interaction and close coordination with Sales, Management, and Tech.Key ResponsibilitiesClient Account Ownership<ul><li>Act as the primary day-to-day point of contact for assigned client accounts after contract signature</li><li>Take ownership of the operational success of assigned accounts throughout the contract term</li><li>Maintain professional and structured communication with clients</li><li>Build a clear understanding of each client&rsquo;s account status, usage, feedback, and support needs</li><li>Identify dissatisfaction, inactivity, under-utilisation, or operational issues early and respond appropriately</li><li>Escalate risks, concerns, or non-standard situations promptly to management</li></ul>Client Onboarding &amp; Activation<ul><li>Manage onboarding from the point a contract is signed and the account is ready to go live</li><li>Ensure required documentation is received, checked, and stored correctly</li><li>Coordinate account setup accurately in line with the contract and agreed package terms</li><li>Ensure the client can access and use the platform properly</li><li>Explain account structure, package usage, credits, and support channels clearly</li><li>Arrange and coordinate client training where required</li><li>Monitor newly onboarded accounts closely to ensure proper adoption and correct early usage</li></ul>Account Monitoring &amp; Regular Reviews<ul><li>Monitor assigned accounts on an ongoing basis to ensure they are operating as expected</li><li>Review account usage, adoption, and performance trends in a structured way</li><li>Conduct regular account reviews and gather client feedback professionally</li><li>Investigate concerns using a logical, fact-based approach</li><li>Identify issues affecting account health, performance, or client satisfaction</li><li>Communicate findings, recommendations, and next steps clearly to clients where appropriate</li><li>Ensure management visibility of material issues, churn risk, repeated dissatisfaction, or unusual account behaviour</li></ul>Commercial Processing &amp; Payment Follow-Up (Non-Sales)<ul><li>Prepare standard offers or contracts only where the client has clear intent and no negotiation is required</li><li>Apply approved pricing structures, templates, and processes without deviation</li><li>Support operational commercial processing on assigned accounts, including invoicing, receipts, and payment reminders where applicable</li><li>Track payment status and follow up in line with company procedures</li><li>Surface overdue payments, payment resistance, or commercial concerns promptly</li><li>Maintain clear boundaries between account management and sales activity</li></ul>CRM &amp; Record-Keeping<ul><li>Maintain accurate, timely, and reliable records in the company CRM</li><li>Log all material client interactions, feedback, account updates, risks, and next actions clearly</li><li>Keep account history properly documented so that records reflect the true status of the account at all times</li><li>Ensure required internal tickets, updates, and follow-ups are created and maintained correctly</li><li>Use CRM and internal systems consistently as part of day-to-day account management responsibilities</li></ul>Internal Coordination &amp; Process Compliance<ul><li>Work closely with Sales, Management, and Tech teams to support smooth client delivery</li><li>Follow company policies, operating rules, communication structures, and record-keeping standards</li><li>Use approved communication channels and maintain visibility of important account matters</li><li>Escalate issues rather than working outside authority or making assumptions</li><li>Represent the company professionally in all internal and external interactions</li></ul>What Success Looks Like in This RoleA strong Account Manager in this role:<ul><li>onboards clients accurately and without loose ends</li><li>keeps account records clear, complete, and up to date</li><li>monitors accounts consistently rather than reactively</li><li>spots issues early and escalates them appropriately</li><li>handles client communication professionally and factually</li><li>works within defined processes and authority boundaries</li><li>supports client satisfaction through discipline, follow-through, and sound judgement</li></ul>RequirementsMandatory<ul><li>Fluent English and Arabic, spoken and written</li><li>Valid Qatari driving licence</li><li>Access to a reliable car</li><li>Based in Qatar and legally able to work here</li><li>Strong organisational skills and excellent follow-through</li><li>Strong attention to detail and accuracy</li><li>Comfortable working with data, reports, trends, and structured account reviews</li><li>Confident speaking with professional clients in a clear and professional manner</li><li>Strong written communication and note-taking ability</li><li>Comfortable using CRM systems and internal tools</li><li>Able to work within structured processes and clear accountability standards</li><li>Reliable, punctual, professional, and office-based in working style</li></ul>Strong Advantages<ul><li>Experience in account management, client services, customer success, or operations</li><li>Experience working with real estate agencies or property advertising in Qatar</li><li>Experience in a subscription-based, SaaS, advertising, or platform business</li><li>Familiarity with structured CRM record-keeping and process-led environments</li><li>Experience handling onboarding, client support, or account reviews</li></ul>Working Hours, Location &amp; Mobility<ul><li>Working hours: 9:00am to 5:00pm, Sunday to Thursday</li><li>Office-first role; attendance is required except for approved meetings or field activity</li><li>Daily punctual attendance is required</li><li>Client meetings and occasional field visits may form part of the role</li><li>Primary work location: New Salata, C-Ring Road, Doha</li></ul>Salary &amp; Benefits<ul><li>Salary package: QAR 5,000 per month</li><li>No commission and no sales targets</li><li>3-month probation period</li><li>Employment under a Qatari Ministry of Labour contract</li><li>4 weeks of paid annual leave after successful completion of probation</li><li>Economy return ticket to home country once every 2 years, subject to eligibility</li><li>Statutory public holidays in line with Qatari law</li></ul>Support &amp; Training<ul><li>Structured onboarding into the role</li><li>Product and process training</li><li>Clearly defined responsibilities, systems, and ways of working</li><li>Ongoing support from management and the wider team</li></ul>How to ApplyPlease apply through Indeed.Job Type: Full-timePay: QAR5,000.00 per monthApplication Question(s):<ul><li>Do you understand that this role is NOT an accounting or bookkeeping position?</li><li>Do you understand that this role is NOT a real estate agent / broker position?</li><li>Do you understand that this role is NOT a sales position?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>License/Certification:<ul><li>QID / Residence Permit (Required)</li><li>Qatari driving licence and access to a reliable car (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

Account Manager - Real Estate Advertising Platform

Linnk Group

<div>
 
 
 Job Title: Customer Success Engineer
 
 
 
 
 Location: Doha, Qatar
 
 
 
 
 Duration: Yearly renewable
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support pre-sales activities including demos, workshops, and solution presentations
 </li>
 <li>
 Assist in proposal development and account management
 </li>
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 Manage end-to-end implementation of platform solutions and use cases
 </li>
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 Coordinate with stakeholders (customers, vendors, government, internal teams)
 </li>
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 Ensure smooth onboarding and integration with platform services
 </li>
 <li>
 Monitor project progress and provide regular status updates
 </li>
 <li>
 Oversee technical solution design and operational support
 </li>
 <li>
 Improve processes and ensure alignment across teams
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 5 years of IT experience, with exposure to solution architecture
 </li>
 <li>
 Experience with cloud platforms (IaaS, PaaS, SaaS), preferably Microsoft Azure
 </li>
 <li>
 Knowledge of authentication (SAML, OAuth, RBAC) and cloud security
 </li>
 <li>
 Strong project management and stakeholder management skills
 </li>
 <li>
 Good communication and presentation abilities
 </li>
 </ul>
 
 
 
 Please share your updated resume if you are interested in this opportunity.
 
</div>

Customer Success Engineer

Bridgezon Services

Job Title: Client Services Manager Company: Bridgezon Services Location: Msheireb, Doha, Qatar Salary: QAR 23,000 per monthJob Description: Bridgezon Services is seeking a highly professional and client-focused Client Services Manager to oversee client relationships and ensure the delivery of high-quality service at our Msheireb office in Doha. The ideal candidate will act as the main point of contact for key clients, ensuring satisfaction, retention, and long-term business growth.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned clients</li><li>Serve as the primary point of contact for client inquiries and service delivery</li><li>Ensure client needs are met effectively and in a timely manner</li><li>Coordinate with internal teams to deliver services and resolve issues</li><li>Monitor client satisfaction and implement improvement strategies</li><li>Prepare reports on client performance, feedback, and service outcomes</li><li>Identify opportunities for upselling and business expansion</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field</li><li>Proven experience in client services, account management, or customer relationship roles</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Excellent problem-solving and organizational abilities</li><li>Ability to manage multiple clients and priorities effectively</li></ul>Benefits:<ul><li>Competitive salary of QAR 23,000 per month</li><li>Opportunity to work with high-value clients in a professional environment</li><li>Career growth and development opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Client Services Manager

Ooredoo Group

<div>
 
 
 Our business landscape
 
 
 
 
 
 
 We&rsquo;re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region&rsquo;s leading digital infrastructure provider. Ooredoo Group&rsquo;s strategic vision is guided by five key pillars:
 
 
 
 
 <ul>
 <li>
 
 Value-Focused Portfolio:
 
 Boosting asset returns by focusing on telco operations, towers, data centres, the sea cable business and fintech.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Strengthen the Core:
 
 Optimally using deployed capital and maintain an appropriate cost structure.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Evolve the Core:
 
 Monetising opportunities to generate new revenue streams via programmes focusing on analytics, digitalisation of operations, and partnerships with digital service providers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 People:
 
 Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Excellence in Customer Experience:
 
 Creating superior customer experiences.
 </li>
 </ul>
 
 
 
 
 From day one, every employee who joins our team becomes an integral part of our success journey. We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-life balance. Empowering you to catapult your personal and professional growth. If you&rsquo;re looking to challenge your growth potential, Ooredoo is the employer for you.
 
 
 
 
 
 
 Job overview
 
 
 
 
 
 
 The Associate Director - Customer Excellence, is a pivotal leadership role focused on designing, implementing, and driving customer-centric strategies that enhance customer satisfaction, loyalty, and overall experience. This role combines strategic vision, operational excellence, and leadership to deliver value to customers and align customer initiatives with organizational goals.
 
 
 
 
 
 
 Your impact on our goals
 
 
 
 
 
 
 
 Customer Experience Activities
 
 
 <ul>
 <li>
 Support the Head of CX in shaping and executing the Group CX strategy, ensuring alignment with overall business objectives and the organization&rsquo;s customer-centric vision.
 </li>
 <li>
 Design, develop, and maintain Group Customer Experience frameworks, methodologies, and standards, ensuring consistent CX practices across markets.
 </li>
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 Drive the adoption and implementation of CX frameworks and methodologies across OpCos, providing guidance and support to ensure effective local execution.
 </li>
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 Lead and coordinate multi-country CX transformation and improvement initiatives, working closely with OpCos and cross-functional stakeholders to deliver measurable improvements in CX.
 </li>
 <li>
 Utilize customer feedback and data analytics mechanisms to continuously assess and improve service quality, as well as drive innovation in customer interactions.
 </li>
 <li>
 Define and track key performance indicators (KPIs) to measure customer experience improvements.
 </li>
 <li>
 Develop and implement best practices for customer interaction, training programs for the OpCos, setup a performance measurement matrix and evaluation metrics.
 </li>
 <li>
 Identify opportunities to completely reimagine the physical and digital experience through innovation.
 </li>
 <li>
 Work closely with IT and digital teams to develop strategy for implementation of new customer service technologies, such as CRM systems, AI-driven support tools, and self-service solutions.
 </li>
 <li>
 Drive customer centric culture across Ooredoo and operating companies.
 </li>
 </ul>
 
 
 Channel Management / enablement
 
 
 <ul>
 <li>
 Define and evolve the Group omnichannel customer experience strategy across key customer interaction channels including Retail, Contact Centre, Mobile App, Web, and other digital interfaces, ensuring a seamless and consistent customer journey across all touchpoints.
 </li>
 <li>
 Develop and maintain channel experience frameworks, standards, and guidelines to ensure consistent service delivery and customer experience across all Operating Companies (OpCos).
 </li>
 <li>
 Drive channel and OpCo level customer experience capability building initiatives, to enhance the overall customer experience, ensuring consistency across all channels and touchpoints.
 </li>
 <li>
 Set goals for customer satisfaction, service quality, and operational performance, ensuring alignment with broader company objectives.
 </li>
 <li>
 Collaborate with other Group or OpCos functions to ensure customer needs are addressed effectively for all customer touchpoints.
 </li>
 </ul>
 
 
 Other expectations
 
 
 
 Basic understanding of Customer experience concepts, Voice of customer management, Customer journey management, Service design / design thinking.
 
 
 
 
 
 
 Experience &amp; Qualifications
 
 
 
 
 
 <ul>
 <li>
 12+ years of experience in customer experience management, retail (service centres), or contact centres operations,
 </li>
 <li>
 5+ years in a senior leadership role within the telecommunications industry, with experience in cross functional team management and coordination
 </li>
 <li>
 10+ years of Commercial Telco industry experience in a Group or OpCo capacity
 </li>
 <li>
 Bachelor Degree
 </li>
 <li>
 Master&rsquo;s degree is a plus
 </li>
 <li>
 English mandatory, another language spoken in one of Ooredoo OpCos is a plus
 </li>
 <li>
 Strong understanding of customer service strategies, including multi-channel support, CRM systems, and contact centre technologies
 </li>
 <li>
 Proven track record of driving customer satisfaction improvements and operational performance
 </li>
 <li>
 Ability to analyse complex data and translate it into actionable insights for improving customer experience
 </li>
 <li>
 Familiarity with the latest trends and technologies in the telecommunications industry and customer experience management
 </li>
 <li>
 Ability to work collaboratively in a cross-functional team environment.
 </li>
 </ul>
 
 
</div>

Associate Director - Customer Excellence

Qatar National Bank

<div></div><div><div><ul><li><div>Business Unit
</div><div>QNB - Qatar
</div></li><li><div>Division
</div><div>Retail Banking
</div></li><li><div>Department
</div><div>Retail Banking
</div></li><li><div>Location
</div><div>Doha, Qatar
</div></li><li><div>Closing Date
</div><div>17-Oct-2027
</div></li></ul></div><div><div><h5 class="jobSectionHeader">About QNB</h5>
Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
</div></div><div><div><div><h5 class="jobSectionHeader">Job Purpose Summary</h5>
</div><div>The incumbent is primarily responsible to support the Customer Relationship Managers in managing and servicing QNB First account holders, including the timely provision of excellent banking services and ensuring all transactions instructed by the customer are completed in timely, manner handling day to day queries from customer professionally and handling customer in the branch premises.
</div></div><div><div><h5 class="jobSectionHeader">Essential Duties &amp; Responsibilities by Dimensions</h5>
</div><div>A. Shareholder &amp; Financial:<ul><li>Ensure complete support to their respective Customer Relationship Managers in handling customer day to day queries, complaint handling and timely complaint resolution; enhance customer satisfaction through seamlessservice delivering to maximize customer profitability and customer acquisition.
</li><li>Strive to be mindful of Key Performance Indicators (KPIs) for QNB First customer service performance monitoring and quality measurement purposes.</li><li>Formulate customer retention strategies to minimize attrition and thereby help grow the QNB First customer portfolio.</li><li>Implements KPI&rsquo;s and best practices for Senior Associate, Customer Relationship Management QNB First Plus</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.</li><li>Ensures high standards of customer service and proactive contact with customers visiting the branch answering their queries and providing information about the various products and services offered by QNB.Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.</li><li>Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.</li><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li><li>Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.</li><li>Get involved with database management, loyalty program or direct marketing process to communicate it with their existing or new customers about any new product launch or promotional campaign</li><li>Provide &ldquo;service excellence&rdquo; for QNB First customers ensuring at the same time a complete sense of confidentiality and honesty with all related issues to the QNB First customers.</li><li>Must ensure not only to solve customer requests but proactively offer ideas and insights to improve the customer's issues and challenges.</li><li>Provide information about suitable products and services offered by the Group and identify cross selling opportunities.</li><li>Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Work with the QNB First Relationship Managers and other managers to identify gaps in the QNB First service and solutions to solve problems that might arise from complaints and difficulties in customer communication</li><li>Fully manage the implementation of customer products, services and applications based on the efficiencies and turnaround times as per QNB&rsquo;s published service quality.</li><li>Acceptance of working in shifts that are either morning plus evening or together within the approved timing as per the banks policies
</li><li>Assist customers in filling all required QNB documents such as various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.</li><li>Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.</li><li>Maintain QNB First customer&rsquo;s personal information data and enquiry list under-control using tracking system(s).</li><li>Maintain QNB First customer service area files, database, records, registers and logs under control.</li><li>Provides authorization requests and downloads as necessary to ensure smooth running of the daily work and to be updated on a regular basis.</li><li>Ensures compliance to internal service quality standards and compliance to audit requirements</li><li>Refer to QNB First Service Manager for any unresolved queries on transactions handled.</li></ul>
D. Learning &amp; Knowledge:<ul><li>Possess working knowledge of customer relationship management to carry out duties and responsibilities.</li><li>Identify related areas for professional development of self and act to enhance professional development.</li><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Education and Experience Requirements</h5>
</div><div><ul><li>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</li><li>At least 2 years of relevant experience, preferably within a highly rated international bank.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Note: you will be required to attach the following:</h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Passport</li></ul>
<ul><li>QID</li></ul>
<ul><li>Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Senior Associate Customer Relationship Management QNB First Plus

Ninetrix Qatar

Job Title: Technical Account Manager Company: Ninetrix Qatar Location: Lusail Marina District, Doha, Qatar Salary: QAR 22,000 per monthJob Description: Ninetrix Qatar is seeking a skilled and client-focused Technical Account Manager to manage key client relationships and ensure the successful delivery of technical solutions. Based in Lusail Marina District, the ideal candidate will act as the primary point of contact for clients, bridging the gap between technical teams and business stakeholders.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned client accounts</li><li>Serve as the main point of contact for technical and service-related inquiries</li><li>Understand client requirements and translate them into technical solutions</li><li>Coordinate with internal teams to ensure timely and successful project delivery</li><li>Monitor account performance and identify opportunities for growth and improvement</li><li>Provide technical guidance, support, and product knowledge to clients</li><li>Prepare reports, presentations, and account reviews for management</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, Business, or a related field</li><li>Proven experience in account management, preferably in a technical or IT environment</li><li>Strong understanding of technical solutions, systems, or software services</li><li>Excellent communication, presentation, and relationship management skills</li><li>Ability to manage multiple accounts and projects simultaneously</li></ul>Benefits:<ul><li>Competitive salary of QAR 22,000 per month</li><li>Opportunity to work with key clients in a growing organization</li><li>Professional and collaborative work environment</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Technical Account Manager

Explore 1305+ Customer success manager in Doha this May. Find roles across top companies and apply now to boost your career.