accounts executive

sales executive

ac technician

associate

hr & admin executive

customer support associate

Sajiero

Job Title: Customer Support Associate Location: Nazimabad No.1 near Eidgah Ground Job Type: Full-Time Timings: 11:00 AM to 7:30 PM (Monday to Saturday)Job Summary: We are looking for a proactive and organized Customer Support Associate to join our team. The ideal candidate will be responsible for handling courier bookings, making order confirmation calls, managing shipper advices, and responding to customer inquiries across multiple channels.Key Responsibilities:<ul><li>Book courier shipments on relevant logistics platforms.</li><li>Make daily order confirmation calls to customers.</li><li>Coordinate and manage shipper advices with couriers and internal teams.</li><li>Respond promptly and professionally to customer queries via phone, WhatsApp, and email.</li><li>Maintain accurate records of customer interactions, issues, and resolutions.</li><li>Ensure a smooth post-order customer experience and follow-ups where needed.</li><li>Assist in daily operations and provide support in administrative tasks as required.</li></ul>Requirements:<ul><li>Prior experience in customer support, logistics coordination, or e-commerce operations is a plus.</li><li>Positive attitude and ability to work independently under minimal supervision.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Associate

Ibex

Job description:Job Summary: We are seeking a motivated and customer-focused BPO Customer Support Executive (International) to handle international customer interactions across voice and chat channels. The ideal candidate will ensure excellent service delivery, resolve customer concerns efficiently, and maintain a high standard of professionalism while supporting global clients.Key Responsibilities:<ul><li>Handle inbound customer interactions for international clients via calls or chat</li><li>Provide accurate information regarding products, services, and policies</li><li>Resolve customer inquiries, complaints, and technical/basic service issues in a timely manner</li><li>Maintain detailed and accurate records of customer interactions in CRM systems</li><li>Meet individual and team performance targets, including quality and productivity metrics</li><li>Escalate complex issues to relevant departments when required</li><li>Maintain a high level of customer satisfaction and professionalism at all times</li></ul>Job Types: Full-time, Contract, FresherContract length: 6 monthsWork Location: In person Karachi.Job Types: Full-time, Contract, Fresher Contract length: 6 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

BPO Customer Support Executive (International)

Ace Marketing

We are looking for Customer Service Associates to provide exceptional client support. Focus entirely on helping clients and building relationships.Role Includes:<ul><li>Handle calls, messages, and emails</li></ul><ul><li>Resolve client issues promptly</li></ul><ul><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li></ul><ul><li>Flexible hours</li></ul><ul><li>Skill-building workshops</li></ul><ul><li>Career advancement opportunities</li></ul>Job Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Are you in Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Work Location: In person

Customer Service Associate – No Sales, Positive Team

Supply Chain Services

Key Responsibilities<ul><li>Support the department with daily operational tasks and routine activities.</li><li>Prioritize and manage a high-volume workload while consistently meeting deadlines.</li><li>Maintain strong attention to detail with excellent follow‑up and record‑keeping abilities.</li><li>Ensure all documentation is completed accurately and submitted within designated time frames as directed by the department head.</li><li>Serve as a key contributor in Client Relationship Management by maintaining professionalism and reliability.</li><li>Adapt effectively to varying working conditions and operational requirements.</li><li>Communicate clearly and professionally with customers, clients, and team members via email, telephone, and other electronic methods.</li><li>Organize the workflow proactively to ensure customer expectations and timelines are met.</li><li>Take ownership of customer complaints and inquiries, ensuring timely follow‑through until resolution.</li><li>Identify and resolve discrepancies promptly and effectively.</li><li>Maintain positive working relationships across all levels of the organization.</li><li>Work independently with minimal supervision while maintaining high performance standards.</li></ul>Skills &amp; Competencies<ul><li>Excellent communication skills (written and verbal).</li><li>Strong organizational, planning, and documentation skills.</li><li>High level of accuracy and attention to detail.</li><li>Exceptional customer service and follow‑up abilities.</li><li>Proficiency in MS Excel and general computer skills.</li><li>Ability to handle pressure and adapt to changing priorities.</li><li>Strong client relationship management capabilities.</li></ul>Schedule: 4 Days On / 4 Days Off Shift Timings: 10:30 PM &ndash; 10:30 AM (may vary based on operational requirements) Holidays: Follows the UK holiday calendar only (no Pakistani public holidays) Education: Graduate Experience: Minimum 2 years in a similar role Other Requirements: Fluency in English (Mandatory), strong MS Excel skills, and sound commercial senseJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Do you live in Bahria Town Karachi? please share complete addres</li><li>Your salary expectations and what would be the expected time frame for joining your services ?</li><li>Can you work at night shift?</li></ul>Work Location: In person

Operations & Support Associate – Night Shift Bahria Town Karachi

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
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 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 115,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
 </li>
 <li>
 Collaborate and build relationships with customers to strengthen service competitiveness
 </li>
 <li>
 Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
 </li>
 <li>
 Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
 </li>
 </ul>
</div>

Customer Services Specialist - International

Techsol IT

Job Title: International Sales Agent (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K - 100K)Key Responsibilities:<ul><li>Make outbound cold calls to prospective clients across international markets.</li><li>Present a persuasive introduction to spark interest in our IT services.</li><li>Assess and qualify leads to ensure they fit company standards before handing them over.</li></ul>Requirements:<ul><li>Excellent command of English with a neutral or near-native accent.</li><li>At least 6 months of experience in cold calling within sales or lead generation.</li><li>Strong communication, influence, and interpersonal skills.</li><li>Reliable and punctual with strict commitment to the 6 PM shift start time.</li><li>High level of professionalism, respect, and ability to collaborate effectively within a team.</li><li>Target-driven mindset with a focus on continuous improvement.</li><li>Quick thinker with the ability to adapt, stay resilient, and handle rejection.</li><li>Familiarity with CRM systems is an advantage.</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Executive (CSR)

10Pearls

<div><h4 class="jobSectionHeader">Description</h4>
10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cybersecurity , emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity and successful delivery and execution.
Role
We are seeking a skilled and experienced MS Dynamics Consultant with at least 5+ years of experience to join our dynamic team. The ideal candidate will have a deep understanding of the various modules within Microsoft Dynamics 365 and possess a proven track record of successful implementations, customizations, and optimizations.
Qualification<ul><li>
Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Master's degree is a plus.</li><li>
Technologies: Microsoft Dynamics NAV/Microsoft Dynamics 365 Business Central, .NET, C#, MVC, Web API, Entity Frameworks.</li></ul>
Required Skills<ul><li>
Proven experience as an MS Dynamics 365 Consultant with in-depth knowledge of various modules, including but not limited to Sales, Customer Service, Field Service, Marketing, Finance, Supply Chain Management, and Human Resources.</li><li>
Strong proficiency in customizing Dynamics 365 through configuration, workflows, business rules, and plugins.</li><li>
Extensive experience with data migration, integration tools, and third-party application integration.</li><li>
Excellent problem-solving skills and ability to diagnose and resolve technical issues.</li><li>
Exceptional communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.</li><li>
Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Fundamentals, Dynamics 365 Sales Functional Consultant Associate, Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Finance Functional Consultant Associate, etc.</li><li>
Project management skills, with the ability to manage multiple tasks and clients simultaneously.</li><li>
Analytical mindset and ability to think strategically about business processes and technology solutions.</li><li>
Willingness to travel to client sites as needed.</li></ul>
Responsibilities<ul><li>
Collaborate with clients to gather and analyze business requirements, and translate them into effective Dynamics 365 solutions.</li><li>
Design, configure, customize, and implement Dynamics 365 modules to address specific business processes, workflows, and functionalities.</li><li>
Provide expert guidance on best practices, industry standards, and innovative solutions related to MS Dynamics 365 across various modules.</li><li>
Configure, develop and deliver MS Dynamics 365/NAV/ Business Central software and components in all functional and technical areas</li><li>
Perform data migration, integration, and quality assurance activities to ensure smooth transition and accuracy of data within the Dynamics 365 ecosystem.</li><li>
Develop and deliver training sessions for end-users to maximize their proficiency in utilizing Dynamics 365 applications.</li><li>
Conduct thorough testing, debugging, and troubleshooting of Dynamics 365 modules to identify and resolve issues promptly.</li><li>
Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure seamless integration of Dynamics 365 with existing systems and processes.</li><li>
Stay up-to-date with the latest developments, features, and updates within the MS Dynamics ecosystem to provide strategic recommendations to clients.</li><li>
Thorough knowledge of software development life cycle and best practices, including coding standards, code reviews, source control management, build process, continuous integration, and continuous delivery.</li><li>
Advanced knowledge of Relational Databases (Microsoft SQL, MySQL).</li><li>
Experience integrating with web technologies, REST/SOAP APIs, web services, and web sockets</li></ul>
Y0kS4uJK6o</div>

Principal/Staff Software Consultant - Microsoft Dynamics 365

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