customer support associate

ZDIGITIZING

Job Title: Customer Support ExecutiveCompany: ZDIGITIZING Location: Remote Job Type: Full-Time (Permanent)About Us Zdigitizing LLC provides embroidery digitizing and vector art services to clients worldwide. We are committed to delivering quality work with quick turnaround times. We are currently looking for a Customer Support Executive to assist our international customers and ensure a smooth customer experience.Compensation &amp; Benefits<ul><li>Salary Range: PKR 40,000 &ndash; 60,000 per month</li><li>Career growth opportunities</li><li>Remote working environment</li></ul>Key Responsibilities<ul><li>Respond to customer queries through phone, email, and live chat</li><li>Provide information regarding services, pricing, and order updates</li><li>Manage orders and maintain accurate records in CRM/helpdesk systems</li><li>Coordinate with internal teams for smooth order processing</li><li>Resolve customer complaints professionally and efficiently</li><li>Ensure customer satisfaction through proper follow-ups</li><li>Maintain service quality and follow company procedures</li></ul>Job RequirementsExperience<ul><li>1&ndash;2 years of experience in customer support or customer service</li></ul>Skills<ul><li>Strong English communication</li><li>Customer handling skills</li><li>Problem-solving abilities</li><li>Good typing and multitasking</li><li>Basic technical knowledge</li><li>Time management skills</li><li>Professional attitude with international clients</li></ul>System &amp; Other Requirements<ul><li>Reliable internet connection</li><li>Personal laptop or computer</li><li>6&ndash;8 hours power backup</li><li>Willingness to work in rotational shifts</li><li>Agreement to company policies and procedures</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: Remote

Customer Support Executive (Remote)

Techsol IT

Job Title: International Sales And Support Agent (Evening/Night Shift) Location: Shahra - e - Faisal Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K - 100K)Requirements:<ul><li>Excellent command of English with a neutral or near-native accent.</li><li>At least 6 months of experience in cold calling within sales or lead generation.</li><li>Strong communication, influence, and interpersonal skills.</li><li>Reliable and punctual with strict commitment to the 6 PM shift start time.</li><li>High level of professionalism, respect, and ability to collaborate effectively within a team.</li><li>Target-driven mindset with a focus on continuous improvement.</li><li>Quick thinker with the ability to adapt, stay resilient, and handle rejection.</li><li>Familiarity with CRM systems is an advantage.</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive (CSR)

We are looking for an experienced Senior Data Analyst with 8+ years of expertise in Business Intelligence, Data Analytics, and ETL development. The ideal candidate will have strong hands-on experience with Power BI, Microsoft Fabric, Azure Data Factory, SQL, and cloud-based analytics solutions to deliver data-driven insights and support strategic business decisions. Key Responsibilities<ul><li>Develop interactive Power BI dashboards and reports.</li><li>Analyze large datasets to generate actionable business insights.</li><li>Design and maintain ETL pipelines using Azure Data Factory and SQL.</li><li>Build and optimize data models and reporting solutions.</li><li>Collaborate with stakeholders to gather business requirements.</li><li>Ensure data quality, security, and reporting accuracy.</li><li>Support business teams with data analysis and performance reporting.</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, IT, Data Science, or a related field.</li><li>8+ years of experience in Data Analytics or Business Intelligence.</li><li>Strong expertise in Power BI, SQL, Microsoft Fabric, and Azure Data Factory.</li><li>Experience with Azure Synapse, SQL Server, Snowflake, or other data warehouse technologies.</li><li>Knowledge of Python, Databricks, or Spark is a plus.</li><li>Excellent analytical, problem-solving, and communication skills.</li></ul>Preferred Certifications<ul><li>Microsoft Certified: Fabric Analytics Engineer Associate</li><li>Microsoft Certified: Data Analyst Associate</li><li>Power BI Certification</li></ul>Pay: Up to Rs300,000.00 per monthWork Location: Hybrid remote in Karachi

Senior Data Analyst

Supply Chain Services

We are looking for a detail-oriented, proactive, and organized individual to join our team as an Operations Associate. This role is essential to ensuring the smooth day-to-day functioning of office operations. The ideal candidate will have strong organizational skills, prior administrative experience, and confidence in using computer applications. The Operations Associate will support administrative activities, maintain efficient office processes, and contribute to a positive and collaborative work environment.Responsibilities<ul><li>Provide administrative support to ensure smooth and efficient office operations</li><li>Perform data entry tasks accurately and within required timelines</li><li>Handle phone calls and communications professionally and courteously</li><li>Maintain organized filing systems for efficient document management and retrieval</li><li>Assist with basic bookkeeping tasks using QuickBooks, when required</li><li>Create, maintain, and update documents using Microsoft Office and Google Workspace</li><li>Support team members with general clerical and administrative duties</li><li>Coordinate meetings, schedules, and appointments effectively</li><li>Monitor office supply inventory and place orders as needed</li><li>Assist in maintaining an organized and productive office environment</li></ul>Qualifications<ul><li>Prior office administration or administrative experience is required</li><li>Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace</li><li>Experience with QuickBooks is an advantage but not mandatory</li><li>Excellent verbal and written communication skills with professional phone etiquette</li><li>Strong organizational, time management, and multitasking abilities</li><li>Efficient typing and data entry skills</li><li>Ability to work independently and as part of a team</li></ul>Working Hours (UK Shift)Winter: 01:30 PM &ndash; 10:30 PM Summer: 12:30 PM &ndash; 09:30 PMHoliday Schedule<ul><li>UK public holidays will be observed</li><li>Pakistani federal holidays will not be observed</li></ul>Employment TypePermanent | Full-Time | OnsiteLocationBahria Town Karachi, Midway Commercial, 18BImportant NoteOnly candidates currently residing in Bahria Town Karachi will be contacted.Pay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Administration?</li><li>Are you comfortable with Afternoon shift ? UK / US Time Zone</li></ul>Work Location: In person

OPERATIONS EXECUTIVE - BAHRIA TOWN KARACHI

Capital Charter CPA

Job Title: Sales Associate &ndash; Upwork &amp; Lead Generation (Night Shift)Location: Karachi, Pakistan (On-site Preferred / Remote if qualified) Shift: Night Shift (8:00 PM &ndash; 5:00 AM PKT)Compensation: Competitive Base Salary + Uncapped Commission + Performance Bonuses About the Role We are looking for a highly motivated and commission-driven Sales Associate to manage our Upwork presence and generate new business opportunities. This role is ideal for someone with a strong sales mindset, previous BPO or US sales experience, and the drive to consistently exceed targets. If you are someone who enjoys closing deals, building client relationships, and earning based on performance, we'd like to hear from you. Key Responsibilities Manage and grow the company's Upwork profile. Identify and bid on high-quality Upwork opportunities. Qualify leads and manage the complete sales funnel. Respond to client inquiries promptly and professionally. Schedule discovery calls and coordinate with the leadership team. Follow up with prospects until deals are closed. Maintain CRM and sales pipeline with accurate updates. Meet weekly and monthly sales KPIs. Continuously improve proposal quality and conversion rates. Research new business opportunities and additional lead generation channels. Requirements 2+ years of experience in BPO, US sales, business development, or a similar client-facing role. Experience managing Upwork or other freelancing platforms is highly preferred. Strong English communication skills (written and verbal). Proven ability to meet or exceed sales targets. Excellent negotiation and relationship-building skills. Comfortable working during Pakistan night hours. Self-motivated, disciplined, and results-oriented. Familiarity with CRM tools and sales pipelines is a plus. What We're Looking For A hunter mentality with a passion for winning new business. Someone who thrives in a commission-based environment. Strong work ethic and accountability. Ability to work independently with minimal supervision. Long-term mindset and willingness to grow with the company. Compensation Competitive fixed salary. Uncapped commission based on closed business. Monthly performance bonuses. Career growth opportunities. Training and ongoing support. How to Apply Please submit: Your updated resume. A 2&ndash;3 minute Loom video introducing yourself, your sales experience, and why you would be a great fit for this role. Details of your experience with Upwork, BPO, US sales, or business development. Your expected salary and earliest joining date. Top performers who consistently close business will have significant earning potential through our uncapped commission structure.Pay: Rs80,000.00 - Rs1,500,000.00 per monthWork Location: In person

CPA Sales Assistant

The Plum Tree Group

<div>Nature: Onsite 
Location: Karachi &ndash; Shahre Faisal 
Job Type: Full-Time 
Shift: Evening (06:30 PM - 02:30 AM) 
 (06:30 PM - 12:00 AM) - For Females Only 
 
About Us: 
The Plum Tree Group is an award-winning interactive agency dedicated to designing, building, and bringing to market customized, memorable, and meaningful digital products, solutions, and experiences. Since 2006, we&rsquo;ve helped over 300 start-ups and Fortune 500 clients grow their online businesses. We focus on Information Technology, Business Process Outsourcing, Marketing and Communications, Consulting, and Micro Venture Support Services. Our team is a certified partner with several leading platforms powering digital transformation, including Salesforce, Velocity, Shopify, Google Partner, and the AWS Partner Network, among others. 
As we expand our local team, we&rsquo;re looking for an energetic and highly organized HR &amp; Operations Associate. 
 
Job Description: 
As a People &amp; Culture Specialist at The Plum Tree Group, you will play a vital role in supporting our HR and operations teams, ensuring smooth and efficient processes across the company. You will be responsible for managing internal HR databases, assisting in recruitment activities, coordinating interviews, and maintaining employee documentation. Additionally, you will help organize company events and contribute to improving operational workflows. This is an excellent opportunity for individuals looking to gain hands-on experience in HR and operations within a fast-paced, global digital agency. If you&rsquo;re proactive, adaptable, and eager to develop your skills in HR, operations, and business management, we&rsquo;d love to have you on board. 
 
Key Responsibilities:<h3 class="jobSectionHeader">
HR Responsibilities</h3><ul><li>
Maintain and update internal HR databases with accurate employee information (contact details, documents, onboarding forms, etc.)</li><li>
Assist in screening resumes and application forms for ongoing hiring needs</li><li>
Schedule, coordinate, and confirm interviews with candidates across multiple teams</li><li>
Post &amp; update company's official LinkedIn page</li><li>
Assist with preparing HR documents such as offer letters, onboarding kits, and policy acknowledgments</li><li>
Support new hire onboarding formalities and orientation activities</li><li>
Help distribute and educate employees on company policies (digitally and physically)</li></ul><h3 class="jobSectionHeader">
Operations Responsibilities:</h3><ul><li>
Coordinate daily administrative and operational tasks to support HR and department leads</li><li>
Assist in organizing company-wide events, training sessions, and career fairs</li><li>
Maintain documentation related to operations, attendance, and office processes</li><li>
Support cross-functional teams by ensuring smooth communication and task coordination</li><li>
Contribute to process improvements and operational efficiency initiatives</li></ul> 
Requirements:<ul><li>
Bachelor&rsquo;s Degree in Business Administration, Human Resources, Psychology or a related field</li><li>
Strong command of MS Office (Excel, PowerPoint, Word) and Google Suite (Docs, Sheets, Slides)</li><li>
Basic understanding of HR processes and full-cycle recruitment</li><li>
Organizational and time-management skills</li><li>
Excellent written and verbal communication</li><li>
Ability to work in a fast-paced, multicultural environment</li><li>
Eagerness to learn, grow, and take on increasing responsibility</li></ul> 
Preferred Attributes:<ul><li>
Proactive &amp; Detail-Oriented: Ability to take initiative and manage multiple tasks with precision.</li><li>
Strong Communication Skills: Comfortable interacting with diverse teams and candidates, both written and verbal.</li><li>
Adaptable &amp; Flexible: Able to quickly adjust to changing priorities or business needs.</li><li>
Team Player: Willing to collaborate with various departments and stakeholders to achieve company-wide goals.</li><li>
Continuous Learner: Eagerness to stay up to date with industry trends, new tools, and best practices in HR and operations management.</li></ul> 
What We Offer:<ul><li>
Comprehensive compensation package (base + commission).</li><li>
Pick and Drop (For Females Only).</li><li>
A fun, entrepreneurial start-up environment.</li><li>
Mentoring and coaching in an environment that provides support to help you succeed.</li><li>
Paid leaves.</li><li>
Health Insurance.</li><li>
Employee perks.</li><li>
A diverse and international team.</li><li>
An entrepreneurial environment with room for growth.</li><li>
Ongoing professional training and mentorship.</li><li>
Career growth opportunities in a global &amp; innovative company.</li><li>
A collaborative and results-driven team culture.</li></ul> 

NOTE: Salary commensurate with experience. 
 
How to Apply: 
Apply directly or send your resume and a short cover letter to saadali@plumtreegroup.net with the subject: HR &amp; Operations Associate.
LgViwBWdtp</div>

People & Culture Specialist

Aga Khan University

<div><div>Instructor, School of Nursing and Midwifery - (260002O5)</div><div><div> 
</div>Entity: Aga Khan University
Location: Karachi, Pakistan
Introduction to the Aga Khan University:
The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research, and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the prestigious Joint Commission International for achieving the highest international healthcare standards.
Established in 1980, Aga Khan University School of Nursing and Midwifery (AKU-SONAM) has the honor of being the founding academic entity of the University and a benchmark for nursing education in Pakistan. The school is committed to excellence in the fields of education, research, nursing practice, and administration. It is also committed to providing the highest standards in nursing education programmes, in line with the University's vision and values. SONAM values inclusivity and pluralism. We strongly encourage applications from candidates who bring varied cultural, ethnic, and experiential perspectives to our faculty.
AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Aga Khan University invites applications for the position of Instructor at the School of Nursing and Midwifery.
This is a part-time position.
Job Role / Responsibilities:
Reporting to the Associate Dean, Undergraduate Nursing Education, SONAM, you will be responsible for:<ul><li>
coordinating multiple non-nursing courses, ensuring effective curriculum planning, delivery, assessment, and overall course administration</li><li>
designing comprehensive course plans, including curriculum structure, teaching strategies, assessments, and class schedules</li><li>
developing and delivering lectures and other learning activities using innovative and student-centered teaching methodologies</li><li>
developing and managing course shells on the Virtual Learning Environment (VLE)</li><li>
integrating concepts related to religion, society, economy, and politics into teaching and learning activities</li><li>
monitoring student progress and providing timely feedback and academic support</li><li>
providing academic advising, mentorship, and counseling to students</li><li>
developing and maintaining assessments and grade records in accordance with institutional policies and procedures</li><li>
participating in academic initiatives, meetings, workshops, and curriculum enhancement activities within SONAM</li><li>
marking assignments and ensuring fair and consistent evaluation practices</li><li>
managing and coordinating course teams to ensure effective course delivery.</li></ul></div><div></div><div><div> 
</div>Requirements:
You should have:<ul><li>
a PhD in Pakistan Studies or Islamic Studies from a recognized institution</li><li>
a minimum of 4 years of teaching experience in a reputable academic institution</li><li>
sound conceptual knowledge of the relevant disciplines and the ability to integrate theory into practice</li><li>
demonstrated knowledge of curriculum design, development, delivery, and student assessment methodologies</li><li>
familiarity with innovative teaching practices and educational technologies</li><li>
proficiency in information and communication technology and virtual learning platforms</li><li>
strong organizational, planning, leadership, and interpersonal skills</li><li>
ability to manage multiple priorities and work collaboratively in a diverse academic environment</li><li>
commitment to student learning, continuous improvement, and academic excellence.</li></ul>
Comprehensive employment reference checks will be conducted.
Only shortlisted candidates will be contacted.<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Other Locations: Pakistan-Karachi</div><div>
Organisation: Aga Khan University Pakistan</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 10/07/2026, 7:19:58 AM</div><div>
Closing Date: 23/07/2026, 1:59:00 PM</div></div>

Instructor, School of Nursing and Midwifery

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