customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

chat support representative Jobs in Karachi

chat support representative

technical support engineer Jobs in Karachi

technical support engineer

accounting operations associate Jobs in Karachi

accounting operations associate

customer support associate

<div>
 At EY, we&rsquo;re all in to shape your future with confidence.
 <br/>
 <br/>
 We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
 <br/>
 <br/>
 Join EY and help to build a better working world.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 As an Account Support Associate (ASA), you&rsquo;ll be a key member of our Business Support Services (BSS) team . The ASA program supports a wide range of service lines (Assurance, Consulting, Tax, Strategy and Transactions), making this a great place to gain exposure to new skills and progress your career. You will work directly with high-level client-serving professionals (partners/principals, executive directors, senior managers and managers) to drive project management and engagement coordination for EY&rsquo;s key account client-serving teams. You will drive efficiencies for the account teams and reduce time to provide services to clients, with a focus on maintaining the applicable professional standards.
 <br/>
 <br/>
 <strong>
  Your Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage stakeholder expectations, project plans and communications, and provide status updates as needed to continuously advance service delivery
  </li>
  <li>
   Act as the knowledge manager for the engagement team, managing internal databases and/or portals designed to facilitate global team communications and coordination of go-to-market strategy
  </li>
  <li>
   Take complete ownership of engagement economics (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), proactively collaborating with relevant team members to resolve any issues that arise
  </li>
  <li>
   Collaborate with the account team, business development and resource management teams to achieve team goals
  </li>
  <li>
   Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Attributes For Success
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1&ndash;2 years of experience in account or project management, customer service, or a related support role
  </li>
  <li>
   A degree in Business Administration, Marketing, Communication, or a related field is preferred
  </li>
  <li>
   Proficiency in Microsoft Office Suite
  </li>
  <li>
   Excellent verbal and written communication skills to interact effectively with clients and team members
  </li>
  <li>
   Strong analytical and problem-solving abilities to address challenges proactively
  </li>
  <li>
   High attention to detail with the ability to manage multiple tasks accurately
  </li>
  <li>
   Strong organizational and time management skills to handle a high volume of work efficiently
  </li>
  <li>
   Client-focused mindset with a commitment to delivering exceptional service and building long-term relationships
  </li>
  <li>
   Collaborative team player with the ability to work effectively in a team environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
 <br/>
 <br/>
 Are you ready to shape your future with confidence? Apply today.
 <br/>
 <br/>
 To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.
 <br/>
 <br/>
 <strong>
  EY
 </strong>
 |
 <strong>
  Building a better working world
  <br/>
  <br/>
 </strong>
 EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
 <br/>
 <br/>
 Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
 <br/>
 <br/>
 EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
</div>


Account Support Associate - Rapid Innovation - Karachi

ibex

<div>
 <p>
  <strong>
   Ibex
  </strong>
  , representing one of its global clients, is looking for a dedicated and detail-oriented
  <strong>
   Customer Support Coordinator
  </strong>
  to join our team. This is a full-time,
  <strong>
   onsite night-shift role
  </strong>
  . The ideal candidate will deliver
  <strong>
   exceptional customer service,
  </strong>
  manage member onboarding, and ensure a smooth experience throughout the customer lifecycle. This position requires strong communication skills, a customer-centric approach, and the ability to collaborate effectively in a fast-paced environment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Deliver a high standard of customer service by managing inbound calls, addressing inquiries, and resolving concerns with professionalism and empathy.
  </li>
  <li>
   Guide new members through the onboarding process, ensuring they are well-informed about their benefits and entitlements.
  </li>
  <li>
   Build and maintain positive member relationships through proactive communication, regular follow-ups, and personalized support.
  </li>
  <li>
   Support member retention by addressing queries, resolving issues, and identifying opportunities for service improvement.
  </li>
  <li>
   Assist with membership account updates, billing inquiries, and other administrative tasks as required.
  </li>
  <li>
   Collaborate cross-functionally with internal departments to optimize the member experience and streamline processes.
  </li>
  <li>
   Accurately document all member interactions and updates in company systems to maintain alignment and transparency.
  </li>
  <li>
   Coordinate with field teams to support scheduling, service activities, and operational efficiency.
  </li>
  <li>
   Perform other relevant duties, demonstrating strong verbal and written communication skills across multiple channels.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    Higher Secondary Education / HSSC
   </strong>
   (bachelor&rsquo;s degree preferred).
  </li>
  <li>
   <strong>
    1+ year of experience
   </strong>
   in customer service, client relations, or sales.
  </li>
  <li>
   Willingness and ability to work in a
   <strong>
    night shift (onsite)
   </strong>
   .
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Strong organizational and multitasking abilities with keen attention to detail.
  </li>
  <li>
   Proactive, adaptable, and collaborative team player.
  </li>
  <li>
   Comfortable managing high call volumes while maintaining a customer-first approach.
  </li>
  <li>
   Demonstrated ability to prioritize and meet deadlines in a dynamic work environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Support Coordinator - Night Shift

ACE Marketing (Pvt) Ltd.

<p><b>Hiring: Customer Support Executive</b></p><p><b>Shifts:</b> Evening / Night <b>Salary:</b> PKR 35,000 &ndash; 40,000</p><p><b>Why Join 1AZ0 Marketing?</b></p><ul><li>Focus on Lead Generation Only (No Sales Targets)</li><li>Relaxed, Target-Free Environment</li><li>Free Communication Skills Training</li><li>Ideal for Students &amp; Fresh Graduates</li></ul><p><b>Requirements</b></p><ul><li><b>Minimum Education:</b> Intermediate, O/A Levels</li><li><b>Excellent Spoken &amp; Written English</b></li></ul><p><b>Your Role</b></p><ul><li>Make outbound calls to potential clients (U.S. Market).</li><li>Gather, follow up on, and manage leads.</li><li>Build and maintain strong client relationships.</li></ul><p><b>Apply Now!</b></p><p>Job Types: Full-time, Part-time</p><p>Pay: From Rs40,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you located in Gulistan e johar or Gulshan e Iqbal?</li></ul><p>Language:</p><ul><li>English Fluently? (Required)</li></ul><p>Work Location: In person</p>

Customer Support Executive (Night Shifts/Part time Shift)

ARPAZ Technology Services

<p><b>Requirement:</b></p><ul><li><b>Good English communication skills </b></li></ul><p><b>Job Description:</b></p><ul><li>Adhere to departmental policies and procedures.</li><li>Ensure timely and high-quality delivery of services.</li><li>Perform daily insurance claim billing.</li><li>Monitor and manage claim rejections through the clearinghouse.</li><li>Follow up on previous claims, invoices, and delinquent accounts to reduce outstanding balances.</li><li>Identify and resolve billing and coding issues.</li><li>Maintain accurate and up-to-date patient billing records.</li></ul><p><b>Job Requirements:</b></p><ul><li>Graduation in any discipline.</li><li>Strong written and spoken English communication skills.</li><li>Fresh candidates are encouraged to apply.</li></ul><p><b>Location:</b><br/>Gulistan-e-Johar, Block 12 (near Johar Chorangi)</p><p><b>Job Timing:</b><br/>Night Shift: 9:00 PM &ndash; 6:00 AM<br/>Off Days: Saturday &amp; Sunday</p><p><b>Salary &amp; Benefits:</b></p><ul><li>Internship Stipend: PKR 30,000</li><li>After Probation: PKR 40,000 + PKR 5,000 Attendance Allowance</li><li>OPD Limit: PKR 3,200</li><li>Complimentary meals</li><li>Gym reimbursement</li><li>5-day workweek (Saturday &amp; Sunday off)</li><li>Comprehensive medical insurance (In-patient &amp; Out-patient)</li><li>Annual bonus</li></ul><p><b>You can whatsAap your CV at: 92 310 2487347</b></p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Support Representative (Male -Night shift)

LDP Logistics, Inc.

<div>
 <strong>
  🏢 Company:
 </strong>
 LDP Logistics Inc
 <br/>
 <br/>
 <strong>
  💻 Position:
 </strong>
 Pricing Associate
 <br/>
 <br/>
 <strong>
  🕒 Job Type:
 </strong>
 Full-time (Onsite)
 <br/>
 <br/>
 🕒
 <strong>
  Timings:
 </strong>
 7:00 PM &ndash; 4:00 AM (PST)
 <br/>
 <br/>
 💰
 <strong>
  Salary:
 </strong>
 55,000 to 65,000 PKR
 <br/>
 <br/>
 📅
 <strong>
  Working Days:
 </strong>
 Monday to Friday
 <br/>
 <br/>
 <strong>
  📍 Location:
 </strong>
 Bahadurabad, Karachi
 <br/>
 <br/>
 <strong>
  📝 Job Summary
  <br/>
  <br/>
 </strong>
 The Pricing Associate will be responsible for developing competitive and profitable pricing solutions, specifically within the freight forwarding and supply chain industry. The role requires strong analytical skills, industry knowledge, and the ability to coordinate with multiple departments to deliver accurate quotations and pricing strategies.
 <br/>
 <br/>
 <strong>
  🔑 Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement pricing strategies based on market conditions and industry trends.
  </li>
  <li>
   Prepare quotations for air, sea, and land freight, including FCL, LCL, and other logistics services.
  </li>
  <li>
   Analyze cost components such as freight charges, surcharges, customs-related costs, and local handling fees.
  </li>
  <li>
   Coordinate with carriers, shipping lines, agents, and vendors to obtain competitive rates.
  </li>
  <li>
   Work closely with Sales and Operations teams to support customer requirements and business development.
  </li>
  <li>
   Maintain updated pricing sheets, vendor contracts, and freight rate records.
  </li>
  <li>
   Conduct margin analysis and profitability assessments before finalizing quotes.
  </li>
  <li>
   Monitor pricing performance and suggest improvements to increase win rates.
  </li>
  <li>
   Ensure pricing accuracy and timely response to RFQs, tenders, and spot quote requests.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  💼 Requirements
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Supply Chain, Logistics, Business, Economics, Finance, or a related field.
 <br/>
 <br/>
 Minimum 1+ year of experience in the International 3PL / Freight Forwarding / SupplyChain / Logistics industry.
 <br/>
 <br/>
 Hands-on experience with pricing for air, sea, and land freight.
 <br/>
 <br/>
 Familiarity with shipping lines, carriers, agents, and vendor communication.
</div>


Pricing Associate

US Mobile

<div>
 <strong>
  About US Mobile
  <br/>
  <br/>
 </strong>
 US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.
 <br/>
 <br/>
 At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Talent Acquisition Associate - Karachi
 <br/>
 <br/>
 As a Talent Acquisition Associate, you will play a key role in supporting and executing US Mobile&rsquo;s hiring efforts, helping us identify, engage, and hire high-quality talent across our growing teams &mdash; with a primary focus on customer experience and product support roles.
 <br/>
 <br/>
 This role is ideal for someone early in their recruiting career who is highly organized, proactive, and eager to learn how world-class hiring operates in a fast-growing tech company. You&rsquo;ll work closely with Talent Acquisition leadership, HR, Ops, and L&amp;D to ensure hiring pipelines stay strong and candidates have an exceptional experience from first touch to onboarding.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <strong>
  Candidate Sourcing &amp; Pipeline Support
  <br/>
  <br/>
 </strong>
 Support sourcing efforts across multiple channels including LinkedIn, referrals, job boards, and community outreach.
 <br/>
 <br/>
 Assist in building and maintaining candidate pipelines for current and future hiring needs.
 <br/>
 <br/>
 Coordinate outreach to universities, early-career networks, and talent communities as needed.
 <br/>
 <br/>
 <strong>
  Screening &amp; Candidate Experience
  <br/>
  <br/>
 </strong>
 Conduct initial resume screens and scheduling coordination for shortlisted candidates.
 <br/>
 <br/>
 Ensure timely communication with candidates throughout the recruitment process.
 <br/>
 <br/>
 Help deliver a structured, transparent, and positive candidate experience aligned with US Mobile&rsquo;s values.
 <br/>
 <br/>
 <strong>
  Interview Coordination &amp; Stakeholder Support
  <br/>
  <br/>
 </strong>
 Coordinate interviews across multiple stakeholders and cities
 <br/>
 <br/>
 Support hiring managers and interviewers by ensuring interview materials, prompts, and feedback are organized and available.
 <br/>
 <br/>
 Act as a point of contact between candidates, recruiters, and internal teams.
 <br/>
 <br/>
 <strong>
  Recruitment Operations &amp; Reporting
  <br/>
  <br/>
 </strong>
 Maintain accurate and organized records in the ATS (candidates, feedback, interview stages).
 <br/>
 <br/>
 Track hiring progress and support reporting on funnel health, time-to-hire, and pipeline status.
 <br/>
 <br/>
 Assist in identifying process gaps and operational improvements within recruitment workflows.
 <br/>
 <br/>
 <strong>
  Employer Branding Support
  <br/>
  <br/>
 </strong>
 Assist with recruitment marketing initiatives including job postings, LinkedIn content, and referral campaigns.
 <br/>
 <br/>
 Support participation in career fairs, virtual hiring events, and university engagements.
 <br/>
 <br/>
 Help showcase US Mobile&rsquo;s culture, mission, and growth opportunities to prospective candidates.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Human Resources, Business, or a related field.
 <br/>
 <br/>
 1&ndash;2+ years of experience in recruitment, talent acquisition, HR, or a related coordination role.
 <br/>
 <br/>
 Strong communication skills and attention to detail.
 <br/>
 <br/>
 Comfortable working with ATS tools and hiring platforms (or eager to learn quickly).
 <br/>
 <br/>
 Ability to manage multiple tasks in a fast-paced environment.
 <br/>
 <br/>
 Genuine interest in people, hiring, and building strong teams.
 <br/>
 <br/>
 <strong>
  Nice to have
  <br/>
  <br/>
 </strong>
 Prior exposure to hiring for customer experience, support, or operations roles.
 <br/>
 <br/>
 Familiarity with LinkedIn Recruiter or sourcing tools.
 <br/>
 <br/>
 Interest in recruitment analytics and process improvement.
 <br/>
 <br/>
 A growth mindset and comfort working in evolving, high-ownership environments.
 <br/>
 <br/>
 <strong>
  What US Mobile Offers
  <br/>
  <br/>
 </strong>
 Competitive, Above-Market Salary &mdash; we reward high performers.Comprehensive Health Coverage &mdash; for you and your family.
 <br/>
 <br/>
 Meals &amp; Snacks Allowance &mdash; because good food matters.
 <br/>
 <br/>
 High-Impact Learning Environment &mdash; real exposure to how hiring works at scale.
 <br/>
 <br/>
 Vibrant Startup Culture &mdash; fast-moving, collaborative, and people-first.
 <br/>
 <br/>
 Join USM to help shape an organization that values people at its core.
 <br/>
 <br/>
 If you&rsquo;re passionate about Talent Acquisition and excited about making a meaningful impact, we&rsquo;d love to hear from you!
 <br/>
 <br/>
 Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Talent Acquisition Associate - Karachi

<div><div><div>About US Mobile</div><div></div><div><br>
US Mobile is on a mission to revolutionize connectivity. Imagine a world where you can go into a single app and buy terabytes of data for every one of your devices: phone, smart devices, car, home broadband, and more. That&rsquo;s the future that US Mobile is building: a software platform built truly for the 21st century and the age of 5G and IoT, with world class engineering, best-in-class user experience, and features that will define the next generation of connectivity for customers in the US.<br>
</div><div></div><br>
<div>At the core of it all, our people are the driving force behind our success. We&rsquo;re one collaborative, driven, and empowered team on a mission to build a product that makes the lives of our customers easier.</div><div></div><div><br>
About the Role</div><div></div><div><br>
Talent Acquisition Associate - Karachi</div><div></div><div><br>
As a Talent Acquisition Associate, you will play a key role in supporting and executing US Mobile&rsquo;s hiring efforts, helping us identify, engage, and hire high-quality talent across our growing teams &mdash; with a primary focus on customer experience and product support roles.</div><div></div><div><br>
This role is ideal for someone early in their recruiting career who is highly organized, proactive, and eager to learn how world-class hiring operates in a fast-growing tech company. You&rsquo;ll work closely with Talent Acquisition leadership, HR, Ops, and L&amp;D to ensure hiring pipelines stay strong and candidates have an exceptional experience from first touch to onboarding.</div><div></div><div><br>
Key Responsibilities</div><div></div><div><b><br>
Candidate Sourcing &amp; Pipeline Support</b></div><div></div><div><br>
Support sourcing efforts across multiple channels including LinkedIn, referrals, job boards, and community outreach.</div><div>
Assist in building and maintaining candidate pipelines for current and future hiring needs.</div><div>
Coordinate outreach to universities, early-career networks, and talent communities as needed.</div><div></div><div><b><br>
Screening &amp; Candidate Experience</b></div><div></div><div><br>
Conduct initial resume screens and scheduling coordination for shortlisted candidates.</div><div>
Ensure timely communication with candidates throughout the recruitment process.</div><div>
Help deliver a structured, transparent, and positive candidate experience aligned with US Mobile&rsquo;s values.</div><div></div><div><b><br>
Interview Coordination &amp; Stakeholder Support</b></div><div></div><div><br>
Coordinate interviews across multiple stakeholders and cities</div><div>
Support hiring managers and interviewers by ensuring interview materials, prompts, and feedback are organized and available.</div><div>
Act as a point of contact between candidates, recruiters, and internal teams.</div><div></div><div><b><br>
Recruitment Operations &amp; Reporting</b></div><div></div><div><br>
Maintain accurate and organized records in the ATS (candidates, feedback, interview stages).</div><div>
Track hiring progress and support reporting on funnel health, time-to-hire, and pipeline status.</div><div>
Assist in identifying process gaps and operational improvements within recruitment workflows.</div><div></div><div><b><br>
Employer Branding Support</b></div><div></div><div><br>
Assist with recruitment marketing initiatives including job postings, LinkedIn content, and referral campaigns.</div><div>
Support participation in career fairs, virtual hiring events, and university engagements.</div><div>
Help showcase US Mobile&rsquo;s culture, mission, and growth opportunities to prospective candidates.</div><div></div><div><b><br>
Requirements</b></div><div></div><div><br>
Bachelor&rsquo;s degree in Human Resources, Business, or a related field.</div><div>
1&ndash;2+ years of experience in recruitment, talent acquisition, HR, or a related coordination role.</div><div>
Strong communication skills and attention to detail.</div><div>
Comfortable working with ATS tools and hiring platforms (or eager to learn quickly).</div><div>
Ability to manage multiple tasks in a fast-paced environment.</div><div>
Genuine interest in people, hiring, and building strong teams.</div><div></div><div><b><br>
Nice to have</b></div><div></div><div><br>
Prior exposure to hiring for customer experience, support, or operations roles.</div><div>
Familiarity with LinkedIn Recruiter or sourcing tools.</div><div>
Interest in recruitment analytics and process improvement.</div><div>
A growth mindset and comfort working in evolving, high-ownership environments.</div><div></div><div><b><br>
What US Mobile Offers</b></div><div></div><div><br>
Competitive, Above-Market Salary &mdash; we reward high performers.Comprehensive Health Coverage &mdash; for you and your family.</div><div>
Meals &amp; Snacks Allowance &mdash; because good food matters.</div><div>
High-Impact Learning Environment &mdash; real exposure to how hiring works at scale.</div><div>
Vibrant Startup Culture &mdash; fast-moving, collaborative, and people-first.</div></div>
<div><div>Join USM to help shape an organization that values people at its core.<br>
</div><div></div><br>
<div>If you&rsquo;re passionate about Talent Acquisition and excited about making a meaningful impact, we&rsquo;d love to hear from you!</div><div></div><div><br>
Apply Now and be part of a team that&rsquo;s redefining the customer experience and workplace culture at US Mobile.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Explore 1369+ Customer support associate in Karachi this January. Find roles across top companies and apply now to boost your career.

1369 customer support associate jobs IN Karachi

Account Support Associate - Rapid Innovation - Karachi

Customer Support Coordinator - Night Shift

Customer Support Executive (Night Shifts/Part time Shift)

Customer Support Representative (Male -Night shift)

Pricing Associate

Talent Acquisition Associate - Karachi

Talent Acquisition Associate - Karachi