customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

call center agent

call center executive

customer support associate

Pakpace

An E-commerce Customer Support Associate is responsible for assisting online customers by resolving inquiries, processing orders, handling returns/exchanges, and ensuring a smooth and positive shopping experience. This role involves communication through email, chat, phone, and social media, depending on the company&rsquo;s channels.Key Responsibilities<ul><li>Respond to customer inquiries regarding products, orders, payments, shipping, and returns.</li><li>Assist customers via email, live chat, phone, or social media platforms.</li><li>Process and track orders, refunds, replacements, and cancellations.</li><li>Coordinate with logistics, warehouse, and operations teams to resolve delivery issues.</li><li>Manage customer complaints professionally and provide effective solutions.</li><li>Update customer information and maintain accurate records using CRM or e-commerce platforms.</li><li>Help customers navigate the website and troubleshoot account or payment issues.</li><li>Monitor and escalate system or product issues to relevant departments.</li><li>Ensure high levels of customer satisfaction by providing timely and empathetic support.</li><li>Understand company products and promotions to guide customers effectively.</li><li>Skills &amp; Qualifications</li><li>Strong communication skills (written and verbal).</li><li>Customer-focused mindset with patience and problem-solving ability.</li><li>Familiarity with e-commerce platforms (Shopify, Amazon Seller Central, WooCommerce, etc.) is a plus.</li><li>Basic understanding of order processing, shipping, and return policies.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Benefits :<ul><li>Salary: PKR 20,000 &ndash; 30,000</li><li>Career growth and development opportunities</li><li>Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 10:00 PM &ndash; 7:00 PM ]Pay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

E-Commerce Customer Support (Associate)

Ace Marketing

We are Hiring Call Center (International)A handsome amount of basic salary along with commission will be offeredRequired Education: Intermediate to GraduationSalary: 30000Basic + Commission + BonusLocation: Gulistan-e-Johar Karachi.The candidates who are interested in applying in Call Center(International) jobs in Karachi at 1AZ0 Marketing must be exceptionally good in communication and must be really target oriented as the sales department is a target oriented one and that is the reason that people in this department enjoy great perks and benefits!Job Types: Full-time, Part-timeJob Types: Full-time, Part-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar Karachi?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Work Location: In person

Hiring: Customer Support Associate/ CSR- Part & Full Time

Ibex Pakistan

Job Overviewibex Pakistan is looking for a driven and customer-focused Global Customer Support Associate to become part of its Customer Service team. This position requires managing international customer interactions through both voice and chat platforms while ensuring outstanding service delivery and maintaining professional standards.Key Duties<ul><li>Respond to inbound inquiries from international customers via phone calls and chat</li><li>Deliver clear and accurate information regarding products, services, and company policies</li><li>Effectively address customer concerns, complaints, and basic technical or service-related issues</li><li>Accurately document customer interactions in CRM systems</li><li>Achieve individual and team targets related to quality assurance and productivity</li><li>Refer complex matters to the appropriate departments when necessary</li><li>Maintain a high standard of professionalism and customer satisfaction at all times</li></ul>Qualifications<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Strong written and verbal communication skills in English</li><li>Ability to perform independently in a dynamic and fast-paced environment</li></ul>Benefits<ul><li>Company-provided transport</li><li>Potential for permanent placement</li><li>Opportunities for professional development and career progression within a growing organization</li></ul>Become a part of ibex Pakistan&rsquo;s expanding global customer service network and grow your career in a dynamic environment!Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

Customer Success Specialist

Zidello

Job Description:Zidello is looking for a motivated and responsible Customer Support Intern (CSR Intern) to join our growing e-commerce team. This internship is ideal for fresh graduates, students, or individuals from a medical or healthcare background who want to gain practical experience in customer service and e-commerce operations.The selected candidate will assist the support team in managing customer queries, order updates, and ensuring a smooth customer experience.Key Responsibilities:<ul><li>Assist in managing and responding to customer chats and inquiries</li><li>Support the team in handling order tracking and order-related queries</li><li>Help customers with basic questions regarding products, orders, and delivery</li><li>Maintain records of customer conversations and order details</li><li>Work with the team to ensure a positive and professional customer experience</li></ul>Requirements &amp; Qualifications:<ul><li>Freshers are encouraged to apply</li><li>Candidates from medical or healthcare fields are welcome</li><li>Basic computer knowledge and familiarity with online systems</li><li>Good written and verbal communication skills</li><li>Responsible, eager to learn, and able to work in a team environment</li></ul>What You Will Gain:<ul><li>Hands-on experience in customer support and e-commerce operations</li><li>Professional communication and problem-solving skills</li><li>Exposure to real-world customer service workflows</li></ul>How to Apply:Interested candidates can send their CV to zidelloecom@gmail.com with the subject line &ldquo;CSR Internship Application.&rdquo;Job Types: Internship, Fresher Contract length: 3 monthsApplication Question(s):<ul><li>What is your current residential location (area and city)?</li><li>What are your salary expectations?</li><li>Are you available for an interview within the next 7 days?</li></ul>Work Location: In person

Customer Support Intern

Ezone Pearl

Job Description:We are hiring a Customer Support Executive to manage customer communication for our growing online business.This is an office-based position. The role requires strong written communication skills and the ability to handle customer queries professionally and efficiently.Key Responsibilities:<ul><li>Respond to customer emails and messages in a timely manner</li><li>Handle order inquiries, shipping updates, returns, and complaints</li><li>Resolve customer concerns with professionalism and accuracy</li><li>Maintain organized records of customer interactions</li><li>Coordinate with internal departments when necessary</li><li>Ensure high customer satisfaction</li></ul>Requirements:<ul><li>Excellent written English (grammar and tone must be strong)</li><li>Prior customer service experience preferred</li><li>Ability to manage difficult customers calmly</li><li>Strong attention to detail</li><li>Good typing speed</li><li>Basic understanding of order processing systems</li><li>Must be punctual and disciplined</li></ul>Location:Office-based position - Karachi (Gulshan-e-Iqbal)Working Hours:From 9:30 AM to 6:00 PMSalary:Market competitive. Final offer based on experience and skill level.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your written English skills? Select one from Basic, Intermediate, Advanced</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Customer Service : 2 years (Required)</li></ul>Work Location: In person

Customer Support Executive (E-commerce Operations)

TGT Nexus Pvt Ltd

Key Responsibilities:<ul><li>Handle customer queries via calls, chat, and email</li><li>Provide accurate information and resolve customer concerns</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Record and track customer interactions</li><li>Coordinate with internal teams for issue resolution</li></ul>Requirements:<ul><li>Excellent communication skills (verbal and written)</li><li>Strong problem-solving abilities</li><li>Ability to handle pressure and manage multiple queries</li><li>Basic computer skills and familiarity with CRM tools (preferred)</li><li>Prior experience in customer support is a plus</li></ul>Pay: Rs35,000.00 - Rs65,000.00 per monthWork Location: In person

We’re Hiring: Customer Support Specialist (Night Shift)

Telemarketing

Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-CUSTOMER SERVICE REPRESENTATIVE-FRESH CANDIDATES

Explore 763+ Customer support associate in Karachi this April. Find roles across top companies and apply now to boost your career.