customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

call center representative (night shift) Jobs in Karachi

call center representative (night shift)

customer care executive

chat support representative

Riseup International Marketing

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Experience required: atleast 1 yearJob Type: Full time (Monday to Saturday 5PM-12AM)Salary: 25000 (target based), starts after payroll sales*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing, with hands-on expertise in tools like Chatgpt, Gemini Ai and CapCut.*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Edit short-form videos (reels, promotional content) using CapCut.Solve any problem you face while promoting our services to engage more people.Use Ai softwares like Chatgpt &amp; Gemini Ai to make creative and eye catching content.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Strong portfolio showcasing graphic design, video editing, and animations.Must have used CapCut.Knows how to give prompts to Ai and make promotional content.Good understanding of social media trends and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Chat Support Representative

*Job description:*Location: Block 13b, Gulshan e Iqbal, Karachi (Onsite)Experience required: atleast 1 yearJob Type: Full time (Monday to Saturday 5PM-12AM)Salary: 25000 (target based), starts after payroll salesApply only Boys*Tritech International* is looking for Creative social media marketers to join our team and should be a perfect fit for our requirements.This role is ideal for marketers with atleast 1 year of experience who are passionate about facebook organic marketing, with hands-on expertise in tools like Chatgpt, Gemini Ai and CapCut.*Key Responsibilities:*Resposible enough to do tasks on his own after the training period ends.Create &amp; write catchy posts and captions to promote our services.Edit short-form videos (reels, promotional content) using CapCut.Solve any problem you face while promoting our services to engage more people.Use Ai softwares like Chatgpt &amp; Gemini Ai to make creative and eye catching content.*Requirements:*Age requirement: 17-27Qualification: Must be IntermediateMinimum 1 year of experience as a facebook organic marketer.Must be fluent in reading and writing english.Strong portfolio showcasing graphic design, video editing, and animations.Must have used CapCut.Knows how to give prompts to Ai and make promotional content.Good understanding of social media trends and short-form content.Creative mindset, attention to detail, and good writing ability.Strong communication &amp; teamwork.Creativity and problem-solving mindset.Ability to work under deadlines.What We Offer:Onsite role with a collaborative work environment.Opportunity to learn new things everyday.Competitive salary and growth opportunities.Send your updated resume to 03233713258*No calls allowed only WhatsApp message*Job Types: Part-time, FresherPay: Rs25,000.00 - Rs70,000.00 per monthExpected hours: 36 per weekWork Location: In person

Chat support representative

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Shift: Morning Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com CC: maham.khalil@utopiadeals.comJob Type: Full-timeWork Location: In person

Customer Support Executive - Email Chat Support

Nester Tech

<ul><li>Age Limit: 18 &ndash; 23 Years</li><li>Fixed salary with no sales targets</li><li>Job Title: International Sales Representative (Chat-Based)</li></ul>Location: Near 5 Star Chowrangi, North Nazimabad, Block H, KarachiNight Shift: 10:00 PM &ndash; 07: 00 AMJob Description: We&rsquo;re hiring chat-based sales representatives to communicate with international clients on platforms like Discord, Twitter, and Upwork.Requirements:<ul><li>Good English communication skills</li><li>Confident and active online presence</li></ul>Contact: WhatsApp: 0370-8760403Job Types: Full-time, Part-timeWork Location: In person

Twitch Chat Rerpresentative (Night Shift)(5 Star Chowrangi Karchi

HSK Digitronix Technologies

Customer Support RepresentativeLocation: [Karachi] Job Type: [Full-time] Pay: [25000-45000]Job DescriptionWe are seeking a friendly, reliable, and detail-oriented Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, helping resolve issues, answer questions, and ensure a positive experience with our products and services.Responsibilities<ul><li>Respond to customer inquiries via phone, email or chat</li><li>Resolve customer issues in a professional and timely manner</li><li>Accurately document customer interactions and feedback</li><li>Assist customers with product information, orders, returns, or technical issues</li><li>Escalate complex concerns to the appropriate department when needed</li><li>Maintain a positive, empathetic, and professional attitude at all times</li></ul>Qualifications<ul><li>Intermediate or Graduated</li><li>Previous customer service experience preferred (but not required)</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems a plus</li></ul>Benefits<ul><li>Competitive pay</li><li>Opportunities for growth and advancement</li><li>Supportive team environment</li><li>Good Incentives</li><li>USA Holidays</li><li>Weekend off</li><li>Job Timings: 6 pm to 3 am</li></ul>Job Types: Full-time, FresherPay: Rs25,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>please rate your english skills between 1 to 10?</li><li>are you able to commute gulshan iqbal block 3 near disco bakery?</li><li>are you able to work 6pm to 3am monday to friday ?</li></ul>Work Location: In person

Customer Support Representative

Musk al Mahal

We are hiring a Customer Support Representative located in Karachi(This job is for residents of Karachi only)Minimum experience: 6 months to 1 Year.Age: 18-28 yearsMinimum Education: Intermediate, Graduate is preferred.Job responsibility:<ul><li>Interact with customers.</li><li>Communicate with customers via phone, email, chat, or in-person to provide assistance, answer questions, and resolve issues.</li><li>Develop a deep understanding of the company's products or services to effectively address customer inquiries and concerns</li><li>Display excellent verbal and written communication skills to provide clear and concise responses to customer inquiries.</li><li>Process returns and exchanges.</li><li>Gather customer feedback and suggestions to help improve products, services, and the customer support process.</li></ul>Job Type: Full-timeSalary: Rs18,000.00 - Rs28,000.00 per monthAbility to commute/relocate:<ul><li>Karachi : Reliably commute or plan to relocate before starting work (Required)</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs20,000.00 - Rs32,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>

We are hiring a Customer Support Representative located in Karachi(This job is for residents of Karachi only)Minimum experience: 6 months to 1 Year.Age: 18-28 yearsMinimum Education: Intermediate, Graduate is preferred.Job responsibility:<ul><li>Interact with customers.</li><li>Communicate with customers via phone, email, chat, or in-person to provide assistance, answer questions, and resolve issues.</li><li>Develop a deep understanding of the company's products or services to effectively address customer inquiries and concerns</li><li>Display excellent verbal and written communication skills to provide clear and concise responses to customer inquiries.</li><li>Process returns and exchanges.</li><li>Gather customer feedback and suggestions to help improve products, services, and the customer support process.</li></ul>Job Type: Full-timeSalary: Rs23,000.00 - Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Karachi : Reliably commute or plan to relocate before starting work (Required)</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs23,000.00 - Rs30,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Explore 1366+ Chat support representative in Karachi this January. Find roles across top companies and apply now to boost your career.

1366 chat support representative jobs IN Karachi

Chat Support Representative

Chat support representative

Customer Support Executive - Email Chat Support

Twitch Chat Rerpresentative (Night Shift)(5 Star Chowrangi Karchi

Customer Support Representative

Customer Support Representative

Customer Support Representative