dispatcher

dispatcher - dpw

dispatcher dpw

City of Indianapolis

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Position is responsible for receiving, evaluating, and dispatching emergency and non-emergency calls for the Department of Public Works (*DPW) and other related Departments.
 <br/>
 <br/>
 Position Responsibilities
 <br/>
 <br/>
 Answers emergency and non-emergency telephone calls and radio requests as required.
 <br/>
 <br/>
 Re-transmits information received to appropriate personnel or agencies as needed.
 <br/>
 <br/>
 Maintains all paper and/or computerized records as required by Central Dispatch.
 <br/>
 <br/>
 Monitors United Water equipment and report problems as directed.
 <br/>
 <br/>
 Maintains confidentiality of all information
 <br/>
 <br/>
 This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 High School diploma or equivalent, and one (1) year experience is preferred. Ability to effective communicate orally and in writing. Ability to learn and fluently operate a computer system, radio system and any other related equipment. Ability to read a map and have basic knowledge of City of Indianapolis geography.
 <br/>
 <br/>
 Working Conditions
 <br/>
 <br/>
 Position requires the knowledge of established policies and procedures, which controls most of the incumbent(s) actions.
 <br/>
 <br/>
 All rates are weekly.
 <br/>
 <br/>
 2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:5e20097e-ebaa-4d21-bbda-dca9a0bec89b
 <br/>
 <br/>
 Optional Life Insurance Employee Only (rates per $1,000 per month)
 <br/>
 <br/>
 <strong>
  Additional
  <br/>
  <br/>
 </strong>
 &lt;25-29 $0.058
 <br/>
 <br/>
 30-34 $0.083
 <br/>
 <br/>
 35-39 $0.099
 <br/>
 <br/>
 40-44 $0.132
 <br/>
 <br/>
 45-49 $0.223
 <br/>
 <br/>
 50-54 $0.363
 <br/>
 <br/>
 55-59 $0.600
 <br/>
 <br/>
 60-64 $0.795
 <br/>
 <br/>
 65-69 $1.329
 <br/>
 <br/>
 70 + $2.054
 <br/>
 <br/>
 <strong>
  Important Perf Update
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR
  </li>
  <li>
   All employees hired/rehired after to 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:
   <br/>
   <br/>
  </li>
 </ul>
 Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
 <br/>
 <br/>
 Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.
 <br/>
 <br/>
 <ul>
  <li>
   Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.
   <br/>
   <br/>
  </li>
 </ul>
 With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:
 <br/>
 <br/>
 Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
 <br/>
 <br/>
 Part Two - This Consists Of An Additional Variable Rate Contribution Paid By The City Toward Your ASA. This Variable Rate Contribution Is Currently 1% Of Your Gross Wages. Vesting In The Value Of The Variable Rate Employer Contribution Will Vary By Length Of Participation. You Are
 <br/>
 <br/>
 <ul>
  <li>
   20 percent vested after 1 full year of participation
  </li>
  <li>
   40 percent vested after 2 full years of participation
  </li>
  <li>
   60 percent vested after 3 full years of participation
  </li>
  <li>
   80 percent vested after 4 full years of participation
  </li>
  <li>
   100 percent vested after 5 full years of participation
  </li>
  <li>
   All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:
   <br/>
   <br/>
  </li>
 </ul>
 Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. You're always vested in your ASA portion - it's always yours.
 <br/>
 <br/>
 Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employee's career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the member's age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.
 <br/>
 <br/>
 <ul>
  <li>
   City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.
   <br/>
   <br/>
  </li>
 </ul>
 The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employee's compensation per pay period.
 <br/>
 <br/>
 Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.
 <br/>
 <br/>
 Questions relating to PERF may be directed to INPRS - PERF at:
 <br/>
 <br/>
 Indiana Public Retirement System
 <br/>
 <br/>
 Public Employees' Retirement Fund
 <br/>
 <br/>
 One North Capitol, Suite 001
 <br/>
 <br/>
 Indianapolis, Indiana 46204
 <br/>
 <br/>
 (888) 236-3544
</div>


Dispatcher - DPW

zTrip

<div><p><b>Operations &amp; Fleet Dispatcher</b></p>
<p>
zTrip &mdash; North America&rsquo;s largest taxi transportation provider &mdash; is seeking an Operations &amp; Fleet Dispatcher to ensure smooth and efficient daily operations. In this position, you&rsquo;ll oversee real‑time fleet activity, assign and optimize driver routes, and act as a central link between drivers and the operations team.</p>
<h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Coordinate and route drivers according to demand, scheduling, and availability</li>
<li>Track active trips and quickly address any service or logistical issues</li>
<li>Relay route updates and operational instructions to drivers</li>
<li>Keep accurate, up‑to‑date dispatch and routing records</li>
<li>Collaborate closely with operations and customer service teams to maintain quality and efficiency</li>
</ul><h3 class="jobSectionHeader"><b>What You&rsquo;ll Bring as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Experience in dispatching, routing, logistics, or fleet operations (preferred)</li>
<li>Excellent communication, organization, and multitasking abilities</li>
<li>Composure and problem-solving skills in a fast‑paced environment</li>
<li>Familiarity with dispatch or fleet management software (a plus)</li>
<li>A valid driver&rsquo;s license</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer as an Operations &amp; Fleet Dispatcher:</b></h3>
<ul><li>Competitive compensation</li>
<li>Comprehensive medical, dental, vision, and life insurance</li>
<li>Paid time off and paid holidays</li>
<li>401(k) plan with company match</li>
<li>Career growth and advancement opportunities</li>
</ul>
<p>Join zTrip and help keep our drivers &mdash; and our cities &mdash; moving forward.</p></div>

Operations and Fleet Dispatcher

Global Enterprise LLC

<div><div><b>About Global Enterprise LLC:</b><br>
Global Enterprise LLC is a growing transportation company specializing in power-only and drop-and-hook freight across the United States. Our mission is to provide reliable freight opportunities, strong dispatcher support, and competitive earnings for professional CDL-A owner-operators.<br>
</div><div>
We partner with major logistics networks and brokers to keep our drivers moving with consistent loads and efficient routes. At Global Enterprise LLC, we believe that drivers are the backbone of the industry, which is why we focus on transparent communication, fair dispatch practices, and long-term partnerships.<br>
</div><div><b>
What We Offer Owner-Operators:</b></div><ul><li>
Power-Only Loads</li><li><b>
Weekly Gross Potential:</b><ul><li>
 $8,000 &ndash; $12,000 (Solo)</li><li>
 $12,000 &ndash; $20,000 (Team)</li></ul></li><li>
 Keep <b>90% of Gross (10% Dispatch Fee)</b></li><li>
 Fuel Card with Discounts.</li><li>
 Plate Program Available.</li><li>
 No forced dispatch.</li></ul><div></div><div><br>
Our goal is simple: help drivers maximize revenue while keeping operations smooth and efficient.<br>
</div><div><b>
Requirements:</b></div><ul><li>
 Truck model year must be <b>2014 or newer (up to 2026).</b></li><li>
 <b>Amazon load experience preferred</b> (but not required).</li><li>
 Valid CDL-A and ability to operate under dispatch.</li></ul><div></div><div><b><br>
Feel free to Contact Us:</b><br>
(262) 259-5159<br>
globalenterprisellcompany@gmail.com<br>
</div><div>
Join Global Enterprise LLC and keep your truck moving.</div><br>
<b>
About Global Enterprise LLC:</b><p><br>
Global Enterprise LLC is a growing transportation company specializing in power-only and drop-and-hook freight across the United States. Our mission is to provide reliable freight opportunities, strong dispatcher support, and competitive earnings for professional CDL-A owner operators.We partner with major logistics networks and brokers to keep our drivers moving with consistent loads and efficient routes. At Global Enterprise LLC, we believe that drivers are the backbone of the industry, which is why we focus on transparent communication, fair dispatch practices, and long-term partnerships.What we offer owner operators:&bull; Power-Only Loads&bull; $8,000 &ndash; $12,000 for (SOLO), $12,000-$20,000 for (TEAM) Weekly Gross Potential&bull; Keep 90% of the Gross (10% Dispatch Fee)&bull; Fuel Card with Discounts&bull; Plate Program Available&bull; Dedicated Dispatch SupportOur goal is simple: help drivers maximize revenue while keeping operations smooth and efficient.Contact Us608-716-4573262-259-5159globalenterprisellcompany@gmail.comJoin Global Enterprise LLC and keep your truck moving.</p></div>

Semi Truck Owner Operators

Interior Supply Inc.

<p>We're hiring a CDL B Driver for our Indianapolis, IN branch!</p><p><b>About Us:</b></p><p>We're a Building Material Distributor with 19 branches across Indiana, Pennsylvania, and Ohio. We specialize in commercial projects but also serve specialty and residential jobs. We offer full benefits, including Medical, Dental, Vision, and more after 90 days. You'll start earning paid time off from day one, and we provide a $1,00 sign-on bonus for new hires. We foster a supportive, family-like environment and encourage personal and professional growth for all our employees.</p><p><b>A Typical Day for an Interior Supply Inc. CDL Driver:</b></p><ul><li>Delivering materials within 100 miles of our branch to various locations and construction sites using commercial vehicles (over 26,000 GVWR).</li><li>Handling loading and unloading of materials, whether by hand, cart, forklift, or crane.</li><li>Conducting a Pre-Trip inspection of the truck, verifying load accuracy, and ensuring proper load securing.</li><li>Planning the most efficient delivery route and assessing job sites with team members for potential hazards.</li><li>Collecting delivery paperwork signatures from customers and relaying information to the dispatcher.</li><li>Returning to the branch, reloading for the next delivery (either on the same day or the next morning).</li><li>Assisting with customer loading in the yard and performing general warehouse/yard maintenance when required.</li></ul><p><b>Qualifications we seek:</b></p><ul><li>A CDL License, preferably Class B, that can be insured by our company.</li><li>Knowledge of load capacity, CDL truck safety guidelines, and basic truck maintenance.</li><li>Possession of a current DOT Medical Card or the ability to obtain one.</li><li>Familiarity with building materials is desirable, although not mandatory.</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid orientation</li><li>Paid time off</li><li>Paid training</li><li>Referral program</li><li>Safety equipment provided</li><li>Vision insurance</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: In person</p>

CDL B Driver

Unlimited Service Group

<div></div><div><div><b>Service Support Specialist</b>
</div><div><b><i>Starting pay: $20-25/hour</i></b></div><div><br>
</div><p><b>U</b><b>nlock Your Potential as a Service Support Specialist!</b>
</p><p><b>Position Summary:</b>
</p><p>Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.</p><p><br>
</p><p><b>Essential Functions:</b>
</p><p>Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.
</p><p>Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.
</p><p>Customer Champion: Welcome and guide customers in tagging their equipment for repairs.
</p><p>Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.
</p><p>Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.
</p><p>Safety Advocate: Prioritize safety and follow our accident prevention procedures.
</p><p>Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.</p><p><br>
</p><p><b>Responsibilities of the Position:</b>
</p><p>Team Player: This is a non-supervisory role, reporting to the Branch Manager.
</p><p>Decision Influencer: Your actions can impact people, finances, and our organization's reputation.</p><p><br>
</p><p><b>Minimum Qualifications:</b>
</p><p>Educational Foundation: High School diploma or its equivalent.
</p><p>Experience Insight: Two years of education and/or experience in a related field.
</p><p>Exceptional Communicator: Strong customer service, communication, and problem-solving skills.
</p><p>Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.
</p><p>Safety-First Attitude: Prioritize safety in all you do.
</p><p>Self-Motivated and Organized: Excel at working independently with minimal supervision.</p><p><br>
</p><p><b>Physical Demands:</b>
</p><p>Office Oasis: Primarily, work in a typical office environment.
</p><p>Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.
</p><p>Balanced Posture: A mix of sitting, walking, and standing throughout your day.
</p><p>Tech-Savvy: Comfortably operate computers and office equipment.
</p><p>Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!</p><div><br>
</div><p>General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p><div></div><div><b><i><br>
#dispatcher #customerservice #billing</i></b></div></div><p></p>

Service Support Specialist

AAA Hoosier Motor Club

<div><div><div><b>ABOUT AAA HOOSIER:</b></div>
<div>Since its creation in 1902, AAA has become one of North America&rsquo;s largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.</div>
</div>
<div><br>
<b>Here's What is in it for YOU:</b></div>
<div><ul><li>A company culture that provides training and learning opportunities.</li></ul>
<ul><li>A brand that you can be proud to be part of.</li></ul>
<ul><li>A culture that will challenge you to be your best.</li></ul>
<ul><li>Health / Dental / Vision benefits.</li></ul>
<ul><li>Corporate Incentive Plan (CIP)</li></ul>
<ul><li>Paid Time Off.</li></ul>
<ul><li>Paid Holidays.</li></ul>
<ul><li>Company provided LTD &amp; Life Insurance.</li></ul>
<ul><li>Service Anniversary Recognition.</li></ul>
<ul><li>Free AAA Plus Membership.</li></ul>
<ul><li>Generous 401k w/ company match.</li></ul>
<ul><li>Company provided HSA dollars.</li></ul>
</div>
<div></div><div><b>Position Summary:</b><br>
This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service.<br>
<br>
<b>Duties and Responsibilities:</b></div>
<ul><li>Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program.</li>
<li>Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience.</li>
<li>Route service requests using various methods to service facilities.</li>
<li>Select and coordinate the movement of service vehicles according to departmental standards.</li>
<li>Demonstrate proficiency in computer systems and relevant technology.</li>
<li>Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates.</li>
<li>Communicate any deviations or issues to the manager.</li>
<li>Manage multiple list views efficiently and accurately.</li>
<li>Support management with the implementation of changes and training to ensure service accuracy.</li>
<li>Meet established response time goals, aiming for an average of less than 30 minutes.</li>
<li>Maintain positive and professional communication with members, employees, drivers, and service facilities.</li>
<li>Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.</li>
<li>Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour.</li>
<li>Perform other duties as assigned by management.</li>
</ul>
<div></div><div><b>Scheduled Shift:</b></div>
<div><i>Thursday - Monday 8am - 4:30pm with Tuesday/Wednesday off</i></div>
<div></div><div><b>Education and/or Experience Requirements:</b><br>
<br>
<b>Education</b>:<br>
High school diploma or general education degree, (GED), required.</div>
<div><br>
<b>Experience</b>:<br>
One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred.</div><br>
<div></div>
<div></div><div><b>Connect with AAA Hoosier:</b></div>
<div><p><b><i>Facebook:</i></b></p>
<p>www.facebook.com/aaahoosier</p>
<p><b><i>Company Website:</i></b></p>
<p>www.hoosier.aaa.com</p></div></div><div></div>

Dispatcher

Nextech

<div>Overview:<div></div><p><br>
Join the best in the industry at <b>Nex</b><b>tech </b>and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, <b>Nex</b><b>tech</b> sets itself apart from other companies by being America&rsquo;s largest HVAC/R service provider.</p><p></p><p><br>
As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. <b>Nex</b><b>tech</b> boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining <b>Nex</b><b>tech</b> today!</p><br>
<div></div>
What You&rsquo;ll Be Doing:
<div>
The Regional Service Manager (RSM) will be responsible for managing technicians and administrative staff. In this position, the candidate will need to be an effective communicator as it is critical to the development of our operational team and quality of support we provide to our customers.</div>
What Makes Nextech Different?:<br>
<div></div><ul><li>
Excellent Health Insurance options including a FREE employee only option</li><li>
Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options</li><li>
FREE life insurance equal to your annualized pay rate</li><li>
401k with a 50% match up to the first 5% of your contributions</li><li>
7 paid Holidays</li><li>
2 paid Personal days</li><li>
10 paid Vacation days</li></ul>
Min Compensation: USD $75,000.00/Yr. Max Compensation: USD $95,000.00/Yr. Responsibilities:<br>
<div></div><ul><li>
Recruiting and development of administration team</li><li>
Delivery of all company goals and metrics</li><li>
Provide customer satisfaction</li><li>
Dispatcher on-boarding</li><li>
Evaluate and perform annual reviews with Operations Manager approvals</li><li>
Review company reports and share with team</li><li>
Communicate needs to field teams (Dispatchers, ASM&rsquo;s, Operations Manager, and VP&rsquo;s)</li><li>
Escalation point for callbacks</li><li>
Successfully promote company&rsquo;s image, appearance, and reputation</li><li>
Manage customer relationships for assigned area</li><li>
Maintain and communicate weekly activity schedule</li><li>
Ensure efficient and well-planned scheduling of all calls</li><li>
Ensure area meets or exceeds customer and company SLA requirements</li><li>
Manage dispatchers and ensure company systems and procedures are followed</li><li>
Bottom line accountability for assigned divisions</li><li>
Manage labor and material costs</li><li>
Support ASM and the development of technicians</li><li>
Excellent interpersonal and communication skills, both written and oral</li><li>
Deliver high level of customer service on a consistent basis</li></ul>
Qualifications:<br>
<div></div><ul><li>
5 years of field technical <b>HVAC</b> experience or equivalent business experience</li><li><b>
HVAC</b> Management Experience</li><li>
Technical knowledge necessary to provide value to our technicians and customers</li><li>
Extremely high level of urgency to resolve problems</li><li>
High level of computer skills</li><li>
Ability to build rapport with clients</li><li>
Proven track record in prior role</li><li>
Level personality with a drive for success</li><li>
Ability to focus on desired results</li><li>
Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines</li><li>
Ability to adapt to very fast-paced environment and deadlines</li><li>
Strong attention to detail</li></ul><br>
<p></p>
Physical Requirements:<br>
<div></div><ul><li>
Able to operate a computer and other office productivity machinery, such as a copy machine, telephone and computer printer.</li><li>
Able to sit at a computer for up to 8 hours</li></ul></div>

HVAC Regional Service Manager

Explore 9+ Dispatcher dpw in Indianapolis this April. Find roles across top companies and apply now to boost your career.