field service technician ii - production equipment

patient financial specialist - patient financial services

account representative - state farm agent team member

field service technician ii - production equipment Jobs in Irving

maintenance technician

experienced service technicians

Canon

<b>About the Role:</b> Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. Your Impact: We’re actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. About You: The Skills & Expertise You Bring: Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We’re looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated rate for this role: $21.50 - $30.75 hourly. This role is eligible for a transportation allowance. Company Overview: About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
<br><br>
Who We Are
<br><br>
Where Talent Fosters Innovation.
<br><br>
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
<br><br>
What We Offer
<br><br>
You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
<br><br>
And Even More Perks!
<br><br>
<ul>
<li>Employee referral bonus</li>
<li>Employee discounts</li>
<li>“Dress for Your Day” attire program (casual is welcome, based on your job function)</li>
<li>Volunteer opportunities to give back to our local community</li>
<li>Swag! A Canon welcome kit and official merch you can’t get anywhere else</li>
</ul>
†Based on weekly patent counts issued by United States Patent and Trademark Office.
<br>All referenced product names, and other marks, are trademarks of their respective owners.
<br><br>
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
<br><br>
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
<br><br>
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
<br><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
<br><br>
If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
<br><br>
#CUSA
<br><b>Workstyle Description:</b> Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags: #LI-KG1 #PM19

Field Service Technician II - Production Equipment

TEEMA Group

<div><p><b>Claims Examiner III &ndash; Workers&rsquo; Compensation</b></p><p><b>
Role Summary</b></p><p>
The Claims Examiner III is responsible for independently managing the full lifecycle of Workers&rsquo; Compensation indemnity claims, from initial reporting through final resolution. Operating with minimal supervision, this role requires strong analytical judgment, regulatory knowledge, and a commitment to delivering timely, accurate, and compliant claim outcomes.</p><p>
This position plays a critical role in supporting employers and injured employees by ensuring claims are handled with professionalism, urgency, and integrity. The ideal candidate is organized, service-oriented, and confident in navigating complex claim scenarios within established authority levels and statutory guidelines.</p><p>
This is an excellent opportunity for an experienced claims professional seeking autonomy, responsibility, and meaningful impact in a structured and collaborative office environment.</p><p><b>
Duties &amp; Responsibilities</b></p><ul><li><p>
Manage loss-time Workers&rsquo; Compensation claims within Texas jurisdiction from inception through closure</p></li><li><p>
Investigate, evaluate, and determine compensability in accordance with statutory regulations and internal guidelines</p></li><li><p>
Administer and issue benefit payments accurately and within required timelines</p></li><li><p>
Ensure compliance with all applicable state laws, regulatory standards, and client-specific handling instructions</p></li><li><p>
Prepare detailed, formal captioned reports that meet client documentation requirements</p></li><li><p>
Communicate effectively and professionally with clients, claimants, employers, attorneys, and internal stakeholders</p></li><li><p>
Provide exceptional customer service while assisting employers and injured employees in understanding the Workers&rsquo; Compensation process</p></li><li><p>
Maintain organized, accurate claim files and documentation</p></li><li><p>
Demonstrate strong time management and sense of urgency in claim handling</p></li><li><p>
Collaborate with management and fellow claims professionals to ensure consistent, high-quality outcomes</p></li><li><p>
Consistently maintain on-site office attendance in a timely manner to support team operations and client engagement</p></li><li><p>
other duties as assigned</p></li></ul><p><b>
Required Qualifications</b></p><ul><li><p>
High School Diploma or GED required</p></li><li><p>
Minimum five (5) years of related Workers&rsquo; Compensation claims handling experience, or equivalent combination of education and experience</p></li><li><p>
Current Texas Workers&rsquo; Compensation Adjuster License</p></li><li><p>
Strong knowledge of Texas Workers&rsquo; Compensation statutes and indemnity claim handling</p></li><li><p>
Ability to manage claims independently with minimal supervision</p></li><li><p>
Excellent written and verbal communication skills</p></li><li><p>
Strong organizational skills and attention to detail</p></li><li><p>
Professional demeanor with a positive, team-oriented attitude</p></li><li><p>
Ability to interact effectively with clients, claimants, and internal teams</p></li></ul><p><b>
Desired Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree in Business, Risk Management, Insurance, or related field (preferred)</p></li><li><p>
Experience handling complex or high-exposure indemnity claims</p></li><li><p>
Demonstrated ability to prepare formal client-ready reports</p></li><li><p>
Proven track record of delivering high-quality customer service</p></li><li><p>
Strong problem-solving and decision-making skills</p></li></ul><p><b>
About the Organization</b></p><p>
This organization is a professional risk management and claims administration firm committed to delivering responsive, compliant, and high-quality claims services. The culture emphasizes accountability, collaboration, and client satisfaction while empowering employees with the autonomy and support needed to succeed.</p><p><b>
Location &amp; Work Type</b></p><p>
On-site position in an office environment.</p><p>
Full-time, exempt role. Regular in-office attendance is required due to the collaborative and client-facing nature of the position.</p>
#Workwolf</div>

Claims Examiner III

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonuses For Licensing</li>
<li>License Sponsorship</li>
<li>Pipeline Fulfillment</li>
<li>Training &amp; Development Resources</li>
<li>Competitive salary</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Training &amp; development</li>
</ul></div><div><h1 class="jobSectionHeader"><b>Role Description</b></h1>
<div>Be part of a growing State Farm Agency where <b>ambition is rewarded</b>, teammates are supported, and real career paths are built. If you're driven, coachable, and excited about helping people protect what they love &mdash; this is your opportunity to launch a career in insurance and financial services. This is a role that offers endless personal <b>growth </b>opportunities<b>, </b>a <b>predictable schedule,</b> fast-track <b>career promotions</b> &amp; unlimited commission potential.</div><div><br>
</div>
<h1 class="jobSectionHeader"><b>Why Join Our Team</b></h1>
<ul><li>You'll receive coaching &amp; training daily from an experienced agent who is invested in your growth.</li>
<li>A fun &amp; energetic team culture built on honesty, accountability, and celebrating wins together.</li>
<li>Competitive compensation + unlimited commission potential &gt; the harder you work, the more you earn.</li>
<li>$250 licensing bonus per exam passed &mdash; earn up to $500 before your first full month.</li>
<li>Licensing study materials and first exam attempt reimbursed.</li>
</ul><h1 class="jobSectionHeader"><b>Qualifications &amp; Requirements</b></h1>
<ul><li>Must be located in Texas, eligible for employment in the U.S. and able to commute to work in office daily Monday to Friday 8:30 to 5:30.</li>
<li>If not licensed, must obtain at least 1 Texas General Lines Insurance Producers License.<ul><li>
Exam study materials &amp; license fee is reimbursable. <b>Bonuses available for passing exams.</b><ul><li>
General Lines Producer's Licenses Include: 1) Property &amp; Casualty License and 2) Life &amp; Health License</li></ul>
</li></ul></li><li>Must be willing to terminate other active insurance carrier appointments.</li>
<li>Pass a background check required for State Farm appointment (ordered &amp; paid for by Agency).</li>
<li>Undeterred by rejection or failure - <b>a growth mindset</b>.</li>
<li><b>Goal-oriented, competitive</b> and <b>self-motivated</b>.</li>
<li>Meet or exceed daily &amp; weekly sales activities (calls, quotes, talk-time, product sales).</li>
<li>Comfortable making 100+ phone calls per day and eager to discuss insurance with prospects for 2+ hours per day.</li>
<li><b>Coachable</b> - a desire to learn &amp; follow proven methods.</li>
<li>Ability to prioritize tasks in a dynamic environment.</li>
</ul><h1 class="jobSectionHeader"><b>What You'll Do</b></h1>
<ul><li>Make outbound calls, texts &amp; emails to engage new prospects through referrals and community outreach.</li>
<li>Complete daily sales tasks &amp; actively prospect for additional life, health &amp; financial services opportunities.</li>
<li>Design personalized insurance solutions through Auto, Home, Life, and Health products.</li>
<li>Manage your pipeline &mdash; track activity daily and hit weekly/monthly goals.<ul><li>
Note: new hot prospects provided to you daily.</li></ul>
</li><li>Participate in team role-plays and training to sharpen your skills continuously</li>
<li>Actively pursue additional opportunities through referrals &amp; your personal network.</li>
<li>Prepare detailed prospect notes &amp; reminders within CRM software.</li>
</ul><h1 class="jobSectionHeader"><b>Compensation</b></h1>
<ul><li>Guaranteed Base Hourly Rate + Monthly Sales Commissions</li>
<li>Expected annual earnings: $45,500 &ndash; $84,000+ depending on production</li></ul><br>
<div><br>
</div><div>This position is with a State Farm independent contractor Agent (David Francesangelo) &mdash; not State Farm Insurance Companies. Employment terms and benefits are determined by the Agent, not State Farm.</div></div></div>

Account Representative - State Farm Agent Team Member

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Job Location - Westlake TX (Day One Onsite - Hybrid)</b></h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilties</b></h2>
</div><div><ul><li>Strong in Oracle SQL and PLSQL development</li>
<li>Experienced with Informatica PowerCenter ETL development</li>
<li>Comfortable supporting production applications</li>
<li>Familiar with cloud technologies and CICD practices</li>
<li>Able to mentor junior engineers and provide technical leadership</li>
<li>Effective at collaborating with business and technology stakeholders</li>
<li>Passionate about building reliable scalable data solutions</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Life At Capgemini</b></h2>
</div><div><p>Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:</p>
<ul><li>Flexible work</li>
<li>Healthcare including dental, vision, mental health, and well-being programs</li>
<li>Financial well-being programs such as 401(k) and Employee Share Ownership Plan</li>
<li>Paid time off and paid holidays</li>
<li>Paid parental leave</li>
<li>Family building benefits like adoption assistance, surrogacy, and cryopreservation</li>
<li>Social well-being benefits like subsidized back-up child/elder care and tutoring</li>
<li>Mentoring, coaching and learning programs</li>
<li>Employee Resource Groups</li>
<li>Disaster Relief</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Disclaimer</b></h2>
</div><div><p>Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
<br>
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
<br>
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Salary Transparency</b></h2>
</div><div><p>Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $103330 to $128656 /yearly.
<br>
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
<br>
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</p>
</div></div></div><p>For this role, the gross annual base salary range is $103330 to $128656 for a full-time position. This range covers base pay only; we will discuss any bonuses, incentives, and benefits during the hiring process. Your exact offer will depend on objective, job-related factors &ndash; like your experience, skills, and qualifications &ndash; in line with our fair pay principles. If a collective labour agreement applies to this role, we will share the relevant pay scale details with you. Note: We never ask about your current or past salary during our recruitment process.</p></div></div></div></div>

Data / Database Engineer - SQL, Oracle, PL/SQL, Informatica, ETL, Powercenter

McKesson

<div><p>McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve &ndash; we care.</p>
<p></p><p>What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow&rsquo;s health today, we want to hear from you.</p>
<p></p><p>Title: <b>External Communications Manager</b></p>
<p>Locations: <b>Dallas, Texas and Washington, DC</b></p>
<p>Hybrid/Remote/Onsite: <b>Hybrid role</b></p>
<p></p><p>We are looking for a proactive, detail-oriented Manager, External Communications, to join our Corporate Communications team, reporting to the Senior Director, External and Policy Communications. This position supports external communications initiatives that advance enterprise priorities and strengthen the organization&rsquo;s reputation.</p>
<p></p><p><b>Key Responsibilities</b></p>
<p><b><i>External Communications</i></b></p>
<ul><li>Engage with key partners, including Government Affairs, business unit marketing teams, and other stakeholders, to identify and activate opportunities, including campaigns, thought leadership, events and earned media to share McKesson&rsquo;s corporate narrative with priority audiences and strengthen the company&rsquo;s brand image and reputation.</li>
<li>Build and execute social media strategies that strengthen McKesson&rsquo;s reputation and reinforce its corporate narrative.</li>
<li>Build and deliver communication materials for external audiences, using technology to streamline content creation and review.</li>
<li>Provide proactive recommendations on media engagement and respond to media inquiries with approved statements in a timely and accurate fashion.</li>
</ul><p></p><p><b><i>Operational Support</i></b></p>
<ul><li>Strengthen McKesson&rsquo;s advanced AI‑powered communications tools and platforms real-time.</li>
<li>Identify opportunities to automate repetitive communications tasks and pilot new solutions to enhance team productivity.</li>
<li>Optimize press releases to align with our corporate narrative and ensure they are easily discoverable through AI-powered search and Large Language Model (LLM) tools.</li>
<li>Lead training and maintenance of AI-powered media intelligence and monitoring tools to enhance insights and responsiveness.</li>
<li>Occasional availability outside normal working hours may be required.</li>
</ul><p></p><p><b>Minimum Requirements</b></p>
<ul><li>4+ years of broad communications experience across a wide range of disciplines.</li>
</ul><p></p><p><b>Critical Skills</b></p>
<ul><li>Proficient with digital tools and emerging technologies, including AI and the creation of agents, to more swiftly complete communication deliverables and repeatable tasks.</li>
<li>Demonstrated experience in external communications, including the ability to craft clear, accurate messaging for external audiences.</li>
<li>Experienced in media relations, including developing newsworthy storylines, preparing spokespeople, building reporter relationships, and coordinating proactive and reactive press engagement.</li>
<li>Skilled in organizing logistics, managing timelines, and ensuring successful execution of campaigns and activities.</li>
<li>Outstanding writing and proofreading skills.</li>
<li>Proficient in social media management, including developing strategies, creating content, engaging audiences, and analyzing performance across platforms.</li>
<li>Understanding of the policy landscape to inform messaging and support strategic decision-making.</li>
<li>Self-directed and able to prioritize workload to meet deadlines.</li>
<li>Ability to manage multiple projects and competing priorities in a fast-paced environment.</li>
<li>Strong interpersonal skills to work effectively across teams and build productive relationships.</li>
<li>Strong interpersonal skills to work effectively across teams, build productive relationships, and champion AI adoption.</li>
</ul><p></p><p><b>Education</b></p>
<ul><li>4-year degree in communications, journalism, business, or a related field.</li>
</ul><p></p><p><b>Minimum Education &amp; Typical Experience or Equivalent Combination</b></p>
<ul><li>Degree or equivalent and typically requires 4+ years of relevant experience.</li>
</ul><p></p><p><b>Must be authorized to work in the US. Sponsorship is not available for this position.</b></p>
<p></p><p>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,</p>
<p></p><p><b>Our Base Pay Range for this position</b></p>
<p></p>$78,800 - $131,300
<p></p><p>McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson&rsquo;s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
<br>
<br>
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.</p><br>
<p><br>
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
</p><p></p><p>McKesson job postings are posted on our career site: careers.mckesson.com.</p>
<p></p><p><b>McKesson is an Equal Opportunity Employer</b></p>
<p></p><p>McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson&rsquo;s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.</p>
<p></p><p>McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.</p>
<p></p><p><b>Join us at McKesson!</b></p></div><p></p>

Manager, External Communications

CHRISTUS Health

<div><b>Description</b><p><br>
Summary:</p>
<p>The Business Systems Analyst Senior is responsible for leading/guiding meetings with the core leadership team in gathering comprehensive business requirements, to include business operations workflow designs. This entails advising and assisting customers in the operation and administration of the system applications, as well as working with the Ministry Support and Service Delivery teams. Collaborating with customers to enhance their work methodologies and tools and maintaining a customer-centric technical knowledge and focus when contributing to the analysis, design, development, testing, documentation, and implementation activities. The Business Systems Analyst Senior is responsible for the delivery of all discovery artifacts. Will serve as the liaison for the different Information Service teams while assisting with implementing workflow solutions and ensuring Project Management processes are followed. Responsible for supporting the business goals and objectives as they relate to the team.</p>
<p>Responsibilities:</p><br>
<ul><li>May serve as a Test Coordinator for large project initiatives involving multiple applications.</li><li>
Clarify system, workflow, and process needs with operations to understand the purpose and content of request.</li><li>
Assist customers with understanding of system functionality and process flows and optimizing their use of assigned applications and specific project-driven tasks</li><li>
Analyze customer workflow and/or processes flows and assist customers with reengineering their department work. Assist customer with updating strategies.</li><li>
Translate customer requests into program specifications appropriate to assigned tasks. Understand and appreciate customers' clinical and business functions. This includes, but not limited to new customer file testing and implementation based on the timeframes given.</li><li>
Document business and functional requirements and assist with the technical details, utilizing a variety of tools including Word, Excel, Visio, Power Point and other tools as applicable</li><li>
Consult with management or senior team members as needed to gain knowledge needed for ownership of assigned process area</li><li>
Support day-to-day operation in assigned process area by responding to requests for research or major and minor changes to workflow</li><li>
Identify system enhancements that will improve business processes and support future business needs</li><li>
Identify issues and concerns and communicate them to management or senior team. Develop options and recommendations.</li><li>
Author, or provide review of, system request on behalf of the business units and process managers, serving as functional and technical liaison between the business units and IS organization</li><li>
Learn new technologies and systems to advance knowledge of operation and process improvements, consulting SME's or leadership as needed to gain this understanding</li><li>
Assist with implementing system changes including monitoring for successful and intended outcomes</li><li>
Lead and facilitate meetings with project team, including end users, management, and IS team members</li><li>
Utilize operational and system knowledge to provide recommendations for increased efficiencies and automation through proprietary workflow system</li><li>
Knowledge of ServiceNow and other project and process management systems</li><li>
Ability to work in a fast-paced, team environment</li><li>
Ability to produce written material to sufficiently communicate at all levels of the organization</li><li>
Proven ability to analyze complex business issues and identify, design and implement effective practical recommendations. Superior diagnostic skills spanning organizational, group and individual needs</li><li>
Ability to keep confidential information as such</li><li>
Strong organizational skills and ability to manage multiple competing projects and deadlines</li><li>
With minimal guidance, define boundaries, set priorities, plan and manage multiple requests. With guidance, develop detailed schedules for all assigned requests and/or projects, mapping dates and resources to tasks. Monitor progress and resolve approved deviations from plan.</li><li>
Independent, logical thinker with proven ability to perform detailed data analysis and make sound decisions</li><li>
Extensive troubleshooting abilities, with ability to problem solve complex technical issues independently within a timely fashion</li><li>
Ability to understand operational business processes, and apply technical/system knowledge</li><li>
Ability to develop and/or present training to operational business users</li><li>
Ability to work independently or in a team environment, respectful of all positions at all levels</li><li>
Provide effective customer service by being courteous, polite and friendly at all times. Acknowledge customers timely in order to determine their need and help the customer resolve the issue or request. Participate in departmental programs that promote and deliver exceptional customer service.</li><li>
Intermediate knowledge with database query tools such as MS Access or SQL</li><li>
Knowledge of project management methodologies</li><li>
Perform other duties and special projects as assigned by management.</li></ul>
<p>Job Requirements:</p><br>
<p><b>Education/Skills</b></p>
<ul><li>Bachelor's Degree in Computer Science, Information Systems, or related field
<ul><li>An equivalent combination of education and relevant experience may be considered, with four (4) years of additional relevant experience substituting for a bachelor's degree</li></ul></li></ul>
<p><b>Experience</b></p>
<ul><li>3 - 4 years of experience in implementing workflow solutions and project management.</li></ul>
<p><b>Licenses, Registrations, or Certifications</b>
</p><ul><li>None required</li></ul><br>
<p></p>
<p>Work Schedule:</p><br>
<p>8AM - 5PM Monday-Friday</p>
<p>Work Type:</p><br>
<p>Full Time</p></div>

Business Systems Analyst Senior - IM Project Management Office