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it infrastructure specialist

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is excited to invite applications for the role of Specialist - Infrastructure Operations. This position is critical to maintaining the operational efficiency and reliability of our infrastructure systems. As a key member of our team, you will be responsible for overseeing the daily operations of our IT infrastructure, ensuring the highest levels of performance and availability.</p><p>
Your expertise will contribute to the successful continuity of our services, supporting our mission to deliver exceptional experiences and initiatives.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Monitor and manage the performance of infrastructure systems, identifying and resolving issues proactively to ensure optimal operation.</li>
<li>Support the deployment and configuration of new infrastructure technologies and systems.</li>
<li>Assist in the development and implementation of operational processes, policies, and procedures to enhance system efficiency and security.</li>
<li>Collaborate with IT teams to troubleshoot and resolve infrastructure operations issues in a timely manner.</li>
<li>Document operational procedures, system configurations, and incidents to maintain comprehensive operational records.</li>
<li>Participate in capacity planning and resource allocation to meet fluctuations in demand.</li>
<li>Stay updated on industry trends and best practices to continuously improve infrastructure operations.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>1-3 years of experience in infrastructure operations or IT support roles.</li>
<li>Basic understanding of network architecture, server management, and virtualization technologies.</li>
<li>Strong problem-solving skills and attention to detail.</li>
<li>Excellent communication and teamwork abilities.</li>
<li>Proficiency in Microsoft Office Suite and familiarity with monitoring tools.</li>
<li>A proactive approach to learning and adapting to new technologies.</li>
</ul><p><b>Benefits</b></p><p>
Comprehensive benefits package</p></div>

Specialist - Infrastructure Operations

<div><p>Qiddiya Investment Company is seeking a highly motivated and skilled Specialist - Infrastructure Delivery to join our innovative team. This role is essential in supporting the planning, execution, and optimization of our infrastructure delivery initiatives that play a crucial role in our operations and projects. You will be involved in overseeing various aspects of infrastructure projects, ensuring they align with the company&rsquo;s strategic goals.</p><p>
Your contributions will directly impact the efficiency of our systems, allowing us to provide exceptional experiences for our stakeholders.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul>
<li>Support the implementation and delivery of infrastructure projects, ensuring they are completed on time and within scope.</li>
<li>Coordinate with internal teams and external partners to gather requirements and develop infrastructure solutions that meet business needs.</li>
<li>Monitor project performance, collecting data and preparing reports to identify opportunities for improvement and efficiency.</li>
<li>Assist in troubleshooting technical challenges and resolving issues related to infrastructure components.</li>
<li>Document technical specifications, project progress, and infrastructure processes for clarity and compliance.</li>
<li>Participate in infrastructure audits and ensure adherence to regulatory and organizational standards.</li>
<li>Stay informed about industry trends and advancements in infrastructure technologies to bring innovative ideas to the team.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>1-3 years of experience in infrastructure delivery or IT support roles.</li>
<li>Basic knowledge of network infrastructure, server management, and cloud services.</li>
<li>Strong analytical skills and attention to detail.</li>
<li>Effective communication and interpersonal skills for working in collaborative environments.</li>
<li>Proficiency in Microsoft Office Suite and familiarity with project management tools.</li>
<li>A proactive attitude with a willingness to learn and grow within the role.</li>
</ul><p><b>Benefits</b></p><p>
Comprehensive benefits package</p></div>

Specialist - Infrastructure Delivery

DXC Technology

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Role
  <br/>
  <br/>
 </strong>
 Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, networks, AD, SAP basis, public clouds, private clouds, datacenter technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&amp;SW) Asset Management Services, Field Services and Technical Service Desk.
 <br/>
 <br/>
 <strong>
  Essential Job Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in the management and operation of infrastructure services, providing support to the team
  </li>
  <li>
   Contribute to the implementation of infrastructure strategies and projects
  </li>
  <li>
   Help maintain the performance and availability of infrastructure systems while troubleshooting issues
  </li>
  <li>
   Collaborate with other teams to understand their infrastructure requirements and support design and/or implementation
  </li>
  <li>
   Participate in the implementation of best practices and process improvements within the infrastructure services
  </li>
  <li>
   Assist in the development of infrastructure documentation, including policies, procedures, and reports
  </li>
  <li>
   Contribute to the optimization of resource allocation for infrastructure tasks and projects
  </li>
  <li>
   Effective communication to provide support and collaborate with team members
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in a relevant field or equivalent combination of education and experience
  </li>
  <li>
   Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role
  </li>
  <li>
   Proven experience in infrastructure technology management
  </li>
  <li>
   Proficiencies in technical knowledge and teamwork
  </li>
  <li>
   A continuous learner that stays abreast with industry knowledge and technology
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   An advanced degree in a relevant field is a plus
  </li>
  <li>
   Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Certified Cloud Practitioner, are a plus
   <br/>
   <br/>
  </li>
 </ul>
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 <br/>
 <br/>
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
 <em>
  .
 </em>
</div>


Senior Onsite Support Engineer

<div><p><b>Job Description:</b></p><p>
Responsibilities</p><p></p><ul><li>
Provide expert technical support in infrastructure services, responding to complex issues and inquiries.</li><li>
Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.</li><li>
Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.</li><li>
Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.</li><li>
Participate in the development of infrastructure documentation, including incident reports and configuration details.</li><li>
Apply deep technical knowledge to address complex infrastructure-related problems.</li><li>
Follow established best practices and standards in infrastructure service delivery.</li><li>
Apply critical thinking and technical skills to find solutions to infrastructure issues.</li></ul><p></p><p>
Basic Qualifications:</p><p></p><ul><li>
Bachelor's degree in a relevant field or equivalent combination of education and experience</li><li>
Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role</li><li>
Proven experience in infrastructure technology analysis</li><li>
Proficiencies in data analysis and problem-solving</li><li>
A continuous learner that stays abreast with industry knowledge and technology</li></ul><p></p><p>
Other Qualifications:</p><p></p><ul><li>
An advanced degree in a relevant field is a plus.</li><li>
Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus.</li></ul><p></p><p>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p><p></p><p><b>
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</b> here<b><i>.</i></b></p></div><p></p>

RR-0203314 - Sr Analyst I Infrastructure Services

TAWAL

<div>
 <p>
  <strong>
   MAIN ACCOUNTABILITIES
  </strong>
 </p>
 <ul>
  <li>
   Participate in the system development cycle of projects and business process changes to ensure that security and control issues are addressed effectively.
  </li>
  <li>
   Improve on existing plans and processes, and work with the business and support units to review and analysis of the effectiveness.
  </li>
  <li>
   Design, organize and conduct regular exercises and development of realistic scenarios for future exercises.
  </li>
  <li>
   Oversight over all Infrastructure components including end user devices, network, server infrastructure, storage infrastructure, operating systems, and security solutions.
  </li>
  <li>
   Design and lead procurement of complex infrastructure solutions, work with procurement to come up with solutions.
  </li>
  <li>
   Escalate security incident alert to respective system owner and assist in containment and recovery from the security incident.
  </li>
  <li>
   Perform vulnerability assessment using automated tools and recommend actionable follow up to remediate the vulnerabilities and/ or threats uncovered.
  </li>
  <li>
   Plan and participate in areas of security operations to ensure that processes meet defined information security policies and standards.
  </li>
  <li>
   Lead and manage security assessments of system that include configuration review, vulnerability scanning and penetration testing.
  </li>
  <li>
   Conduct investigation and recommend security technologies and /or control for weaknesses identified.
  </li>
  <li>
   Perform other responsibilities and tasks as directed by the Line Manager in order to meet Section/Department objectives.
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   JOB REQUIREMENTS
  </strong>
 </p>
 <ol>
  <li>
   <strong>
    Minimum Qualifications:
   </strong>
  </li>
 </ol>
 <ul>
  <li>
   Bachelor&rsquo;s degree in information technology or computer science or equivalent
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    Minimum Experience:
   </strong>
  </li>
 </ol>
 <ul>
  <li>
   4 years of experience
  </li>
 </ul>
 <ol>
  <li>
   <strong>
    Functional Expertise (Knowledge, Skills &amp; Abilities):
   </strong>
  </li>
 </ol>
 <ul>
  <li>
   Communication
  </li>
  <li>
   Teamwork
  </li>
  <li>
   Effective Communication
  </li>
  <li>
   Problem Solving
  </li>
  <li>
   Results Orientation
  </li>
 </ul>
</div>


Lead Specialist, IT Infrastructure

EMKAN | إمكان

<div>
 <p>
  Job Brief:
 </p>
 <p>
  <br/>
 </p>
 <p>
  The DevOps Senior Specialist is a key player in the seamless integration of software development and IT operations. This role involves implementing and managing automation tools, facilitating continuous integration and continuous deployment (CI/CD) pipelines, and ensuring the reliability and scalability of the IT infrastructure. The Special its collaborates closely with both development and operations teams to optimize processes, troubleshoot and resolve issues rapidly, and maintain system performance. They are also responsible for staying updated with the latest industry trends and technologies in DevOps, contributing to the continuous improvement of the organization's development lifecycle. The DevOps Specialist's expertise is vital in achieving efficient, agile, and high-quality software delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Job Responsibility:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Assist in the development and maintenance of automation scripts for deployment, configuration, and infrastructure management.
  </li>
  <li>
   Design, implement, and maintain CI/CD pipelines for automated testing, integration, and deployment.
  </li>
  <li>
   Ensure the reliability and efficiency of CI/CD processes.
  </li>
  <li>
   Assist in the evaluation, selection, and implementation for DevOps tools for various stages of the development lifecycle.
  </li>
  <li>
   Stay updated on emerging DevOps technologies and tools to support the function and have discussions to better DevOps experiences.
  </li>
  <li>
   Collaborate with development, operations, and other teams to integrate DevOps practices.
  </li>
  <li>
   Facilitate communication and collaboration across teams and within their DevOps Team.
  </li>
  <li>
   Implement monitoring and logging solutions to track system performance and detect issues.
  </li>
  <li>
   Set up alerts and notifications for proactive incident response.
  </li>
  <li>
   Collaborate with security teams to integrate security practices into the DevOps process.
  </li>
  <li>
   Implement security controls and best practices.
  </li>
  <li>
   Manage and automate configuration changes across environments.
  </li>
  <li>
   Ensure consistency and reliability in configuration settings.
  </li>
  <li>
   Create and manage development, testing, and production environments.
  </li>
  <li>
   Implement strategies for environment consistency.
  </li>
  <li>
   Provide support for troubleshooting and resolving issues related to deployments and infrastructure.
  </li>
  <li>
   Collaborate with teams to address incidents and outages.
  </li>
  <li>
   Maintain comprehensive documentation for configurations, processes, and procedures.
  </li>
  <li>
   Document best practices and guidelines for DevOps processes.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Qualification and Experience:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree in computer science, Information Technology, or a related field.
  </li>
  <li>
   Minimum of 3-4 years of relevant experience in the field.
  </li>
  <li>
   Relevant certifications in DevOps tools and practices (e.g., AWS Certified DevOps Engineer, Docker Certified Associate).
  </li>
 </ul>
</div>


DevOps & Automation Senior Specialist

Diaverum

<div></div><div><div><div><div><div><p>IT Specialist - Riyadh
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyadh, SA, 3734
</div></div></div></div><div><div><div><div><b>Date Posted: </b>8 Sept 2025
</div></div></div></div><div><div><div><div><b>Contract type: </b>Temporary
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid
</div></div></div></div><div><div><div><div><b>Part Time / Full Time: </b>Full Time
</div></div></div></div><div><div><div><div><div><b>About Diaverum</b></div>
<div>
We are a purpose-driven organization &ndash; delivering life-enhancing renal care because everyone deserves a fulfilling life. Our standardized, world-class care delivery sets us apart. Diaverum provides life enhancing renal care to patients with Chronic Kidney Disease (CKD), enabling them to live fulfilling lives. We are one of the world&rsquo;s leading providers of renal care and the largest service provider in the Middle East. Our core service is hemodialysis, but our expertise stretches far beyond this. We offer support and treatments ranging from preventive care, peritoneal dialysis and home care to the coordinated management of patients&rsquo; comorbidities and transplant services. At the heart of what we do is our highly standardized proprietary care delivery model, supported by a continuously evolving digital infrastructure.</div><br>
<div></div>
<div>
For more details, please visit our website &ndash;<b> </b><b>Diaverum Saudi Arabia</b></div><br>
<div></div>
<div><b>
PURPOSE OF POSITION</b></div>
<div>
The IT Specialist will serve as the primary point of contact for resolving all user technical issues within the head office and clinics. This role requires expertise in troubleshooting hardware, software, and network-related issues, with hands-on experience in windows operating system , Office 365 administration, and basic networking. The IT Specialist will travel frequently (30%) to provide on-site support at various clinic locations, ensuring systems run smoothly and users receive exceptional support and training.</div><br>
<div></div>
<div><b>
KEY RESULT AREAS</b></div>
<div><b>
Technical Support</b></div>
<ul>
<li><div>Provide first- and second-level support for IT-related issues, including diagnosing and resolving hardware, software, and network problems.</div>
</li>
<li><div>Troubleshoot and support VoIP systems such as Avaya and Cisco.</div>
</li>
<li><div>Respond to IT help desk requests, track support tickets, and ensure timely resolution with high user satisfaction.</div>
</li>
<li><div>Maintain accurate incident and service request records in a ticketing system, keeping users informed of ticket status.</div>
</li>
</ul><div><b>Help Desk Operations</b></div>
<ul>
<li><div>Manage the IT help desk, ensuring requests are logged, categorized, prioritized, and resolved efficiently.</div>
</li>
<li><div>Handle first-line support and escalate complex issues to second-line support when required.</div>
</li>
<li><div>Provide timely updates to users regarding progress and resolution of their requests.</div>
</li>
</ul><div><b>Active Directory Management</b></div>
<ul>
<li><div>Administer and maintain users and groups within Active Directory, ensuring proper access and permissions.</div>
</li>
<li><div>Support AD user lifecycle management, policy configuration, and integration.</div>
</li>
<li><div>Leverage Microsoft 365 features (E5/E3, e.g., Entra ID; or F3 for frontline support) for secure and efficient operations.</div>
</li>
</ul><div><b>System Setup &amp; Maintenance</b></div>
<ul>
<li><div>Deploy PCs using System Center Configuration Manager (SCCM) and Intune for standardized setup and configuration.</div>
</li>
<li><div>Perform regular system maintenance, including patch and update installation to maintain performance and security.</div>
</li>
<li><div>Install and configure operating systems (Windows or Linux).</div>
</li>
<li><div>Assist with setup and maintenance of hardware such as printers, scanners, and other peripherals.</div>
</li>
</ul><div><b>User Support</b></div>
<ul>
<li><div>Provide first-line support for daily user needs, including account setup, application assistance, and troubleshooting.</div>
</li>
<li><div>Manage user access, including password resets and permissions.</div>
</li>
<li><div>Support network operations by troubleshooting connectivity and maintaining endpoint security protocols such as antivirus.</div>
</li>
</ul><div><b>Incident Management</b></div>
<ul>
<li><div>Document support issues, system configurations, and resolutions for knowledge sharing.</div>
</li>
<li><div>Log and track all incidents through the IT service management system.</div>
</li>
<li><div>Escalate unresolved issues to higher-level teams or vendors when needed.</div>
</li>
<li><div>Ensure timely resolution and clear communication with users throughout the process.</div></li></ul><br>
<div>
</div><div><b>Education:</b></div>
<ul>
<li><div><b>Education:</b> Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field preferred.</div>
</li>
<li><div><b>Certifications:</b> CompTIA A+, Network+, Microsoft certifications preferred.</div>
</li>
<li><div><b>Knowledge:</b> Familiar with ticketing systems, remote troubleshooting tools, and basic network security best practices.</div></li></ul><br>
<div>
</div><div><b>Experience:</b></div>
<div>
Minimum of 2 years in an IT Specialist, help desk, or equivalent role.</div><br>
<div></div>
<div><b>
Languages:</b></div>
<div>
Fluent in Arabic and English (spoken and written)</div><br>
<div></div>
<div><b>
IT Skills:</b></div>
<ul>
<li><div>Proficient with Microsoft products (Windows 11, Active Directory, Office 365).</div>
</li>
<li><div>Strong verbal communication skills.</div>
</li>
<li><div>Ability to follow technical manuals and complex instructions.</div>
</li>
<li><div>Skilled in operating standard office equipment (computers, printers, copiers).</div>
</li>
<li><div>Service-oriented, reliable, flexible, open-minded, and a strong team player.</div></li></ul><br>
<div>
</div><div>This is a great opportunity to join a purpose-driven and growing healthcare organization that values competence, inspiration, and passion.</div>
<div>
Join a global team where your contribution matters &mdash; and where every role supports the delivery of life-enhancing renal care.</div></div></div></div></div></div><p></p>

IT Specialist

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