helpdesk and cafm coordinator

onsite operations specialist Jobs in Doha

onsite operations specialist

operations & business development manager – fmcg (horeca focus) Jobs in Doha

operations manager – fmcg

outlets manager

operations manager fmcg

Basmat Sama Food Trading

Job Description:We are seeking an experienced and results-driven Operations Manager to oversee daily administrative and operational activities within our FMCG distribution business. The ideal candidate will ensure smooth coordination between procurement, warehousing, logistics, sales support, and finance, while driving operational efficiency and cost control.Key Responsibilities.* Oversee day-to-day operational and administrative functions of the FMCG business* Manage warehouse operations, inventory control, and stock reconciliation* Supervise logistics planning, fleet coordination, and timely delivery execution* Coordinate with procurement for demand planning and stock availability* Ensure proper documentation, invoicing, LPO processing, and compliance procedures* Monitor operational KPIs including stock turnover, shrinkage, delivery timelines, and cost efficiency* Implement and improve SOPs for warehouse, distribution, and administrative workflows* Lead and supervise operations staff including warehouse, drivers, and admin team* Support sales team with stock availability, pricing coordination, and promotional execution* Ensure compliance with local regulations, safety standards, and company policies* Prepare operational reports and performance analysis for management reviewRequirements* Bachelor&rsquo;s degree in Business Administration, Supply Chain, or related field* Minimum 5&ndash;8 years of experience in FMCG operations or distribution management* Strong knowledge of inventory systems, ERP software, and logistics planning* Proven leadership and team management skills* Strong analytical, problem-solving, and decision-making abilities* Ability to work under pressure and manage multiple departments simultaneously* Experience in the Qatar/GCC FMCG market is preferredKey Competencies* Operational Efficiency &amp; Cost Control* Inventory &amp; Supply Chain Management* Administrative Coordination* Process Improvement* Team Leadership* Strategic PlanningKindly send your cv to: 33269824 / 51147453. If you are a hands-on operations professional with strong FMCG experience and a passion for driving efficiency, we invite you to apply and be part of our growing organization.Job Type: Full-time

Operations Manager – FMCG

Job Summary:We are seeking a dynamic and commercially driven Operations &amp; Business Development Manager with hands-on experience in the Qatar market, specifically within the HoReCa sector (Hotels, Restaurants, Catering).The ideal candidate will combine strong operational management skills with proven sales and market expansion experience to drive revenue growth, optimize distribution operations, and strengthen key HoReCa partnerships.Key ResponsibilitiesBusiness Development &amp; Sales* Develop and expand FMCG distribution within the HoReCa sector across Qatar* Identify and onboard new hotels, restaurants, catering companies, and cloud kitchens* Manage key accounts and negotiate contracts, pricing, and promotional agreements* Achieve monthly and annual sales targets* Conduct regular market visits to monitor competitor activity and identify growth opportunities* Introduce new brands and SKUs into the HoReCa channel* Build long-term relationships with chefs, procurement managers, and F&amp;B directorsOperations Management* Oversee daily warehouse, inventory, and logistics coordination* Ensure timely deliveries and service excellence for HoReCa clients* Coordinate with procurement for demand planning and stock forecasting* Monitor stock rotation, expiry control, and shrinkage* Optimize operational costs while maintaining service quality* Implement SOPs to streamline order processing and delivery efficiencyAdministration &amp; Reporting* Monitor receivables and coordinate with finance for collections* Prepare sales forecasts, performance reports, and operational analysis* Ensure compliance with Qatar regulations and company policiesRequirements:* Minimum 5&ndash;8 years of FMCG experience in Qatar* Proven hands-on HoReCa sales experience with strong market connections* Strong understanding of the Qatar distribution and supply chain environment* Experience managing operations, logistics, and inventory* Valid Qatar driving license* Strong negotiation, leadership, and analytical skills* Ability to work independently and drive business growthKey Competencies:* HoReCa Channel Expertise* Strategic Sales &amp; Market Expansion* Operations &amp; Supply Chain Coordination* Relationship Management* Commercial Negotiation* Leadership &amp; Team DevelopmentWhy Join Us?* Opportunity to lead and grow premium FMCG brands* Competitive salary + performance-based incentives* Growing and ambitious distribution company* Strong market expansion potentialKindly send your cv to: 33269824 / 51147453. If you are a hands-on operations professional with strong FMCG experience and a passion for driving efficiency, we invite you to apply and be part of our growing organization.Job Type: Full-time

Operations & Business Development Manager – FMCG (HoReCa Focus)

Al Jazeera Media Network

<div>
 
 Description
 
 
 
 
 Position at Al Jazeera Media Network
 
 
 
 
 Al Jazeera Media Network are seeking an experience Administration professional to join their team in Qatar.
 
 
 
 
 The Ideal Candidate Should Meet The Below Criteria
 
 
 
 <ul>
 <li>
 Valid QID/ Residency permit
 </li>
 <li>
 Bilingual: Arabic and English
 </li>
 <li>
 Experience: 3 years in Administration Field
 </li>
 <li>
 Education: Bachelor Degree in Business Administration
 
 
 </li>
 </ul>
 
 Administration
 
 
 
 <ul>
 <li>
 Oversees all Operational matters (including IT, HR and Premises)
 </li>
 <li>
 Supports the editorial team in relation to field operations and other activities as required.
 </li>
 <li>
 Provide operational administrative and logistics support for News team
 </li>
 <li>
 Handle the administration and maintenance of the Bureau's infrastructure
 </li>
 <li>
 Responsible for identifying governance issues e.g. in Accounting Standards, Health &amp; Safety.
 </li>
 <li>
 Ensures the bureau is in compliance with local law and Al Jazeera policies and procedures
 </li>
 <li>
 Oversees integrity, protection and effectiveness of the database; reconciliation of all related.
 </li>
 <li>
 Work closely with Procurement and ensures the best practices, and get approvals as per TOFA
 </li>
 <li>
 Coordinate with the banks, legal advisors, insurance brokers, IT and other professional advisors.
 </li>
 <li>
 Responsible for Risk Management and Contingency Planning / Disaster Recovery.
 </li>
 <li>
 Coordinate the shipping of all bureau equipment &amp; secure required documentation
 </li>
 <li>
 Sustain proper and accurate filing and tracking records for Administrative subjects
 </li>
 <li>
 Assist employees and refer them to the concerned person or department for any inquiries
 </li>
 <li>
 Arrange business travel arrangements for team members and visitors
 </li>
 <li>
 Prepare reports as required by International Services manager or Regional Director
 </li>
 <li>
 Supervise cleaning contractor and security contractor, and Maintenance by following procedures,
 </li>
 <li>
 Receive, direct and relay telephone messages and fax messages. - if there is no bureau secretary
 </li>
 <li>
 Handle the collection and delivery of mail - if there is no bureau secretary
 </li>
 <li>
 Assist in the planning and preparation of meetings, conferences and conference telephone calls.
 </li>
 <li>
 Responsible for the financial &amp; management reporting processes in Bureau, ensuring the availability of timely and relevant information for the respective regional Hub.
 
 
 </li>
 </ul>
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 Experience: 3 years in a related field.
 </li>
 <li>
 Education: Bachelor Degree in Business Administration
 </li>
 </ul>
</div>

Officer – MEA Bureaus Administration IGS

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 The People &amp; Culture Manager will play a key leadership role in driving compliant, ethical, and people-centric HR practices in alignment with Qatar labour legislation and Accor policies. The position serves as a trusted advisor to leadership on employee relations and people governance, contributing to a fair, consistent, and inclusive workplace. With a strong focus on culture, compliance, and operational excellence, the role supports a high-engagement environment aligned with Accor&rsquo;s Heartist&reg; values, while upholding the highest standards of confidentiality, wellbeing, and health and safety.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration or Business Management
 </li>
 <li>
 Relevant professional Human Resources certification, such as CIPD, SHRM, or other internationally recognised HR credentials will be an advantage
 </li>
 <li>
 Minimum of 5-7 years of progressive human resources experience with at least 1-2 years in HR leadership experience within luxury hospitality environment
 </li>
 <li>
 At least 2 years of hands-on working knowledge of Qatar Labour Law, local employment practices, and governmental procedures
 </li>
 <li>
 Demonstrated hands-on experience managing employee relations, disciplinary actions, grievances, investigations, and HR compliance matters
 </li>
 <li>
 Demonstrated hands-on experience managing in compensation and benefits administration, payroll, leave management, and end-of-service benefit calculations
 </li>
 <li>
 Proven experience in HR reporting, including the preparation, analysis, and presentation of workforce data and key people metrics
 </li>
 <li>
 Hands-on experience in HR budgeting, forecasting, and accruals, ensuring accurate financial planning and reporting
 </li>
 <li>
 Hands-on experience overseeing employee housing operations, standards, compliance, and colleague welfare within staff accommodation in alignment with local regulations, practices, and procedures
 </li>
 <li>
 Demonstrated experience in designing, implementing, and driving employee engagement and employee welfare initiatives to enhance workplace culture and wellbeing
 </li>
 <li>
 Proven ability to manage and influence internal and external stakeholders across all levels
 </li>
 <li>
 Proficiency in HR systems and relevant platforms, including but not limited to Oasys
 </li>
 <li>
 Proven ability in meeting facilitation and management skills, with the ability to lead discussions, align stakeholders, and drive actionable outcomes
 </li>
 <li>
 Strong proficiency in Microsoft Office applications
 </li>
 <li>
 Prior experience working in the GCC is preferred
 </li>
 <li>
 Fluency in English is required; Due to the nature of the role and the current team dynamics, Arabic-speaking candidates will be given priority
 </li>
 </ul>
</div>

People & Culture Manager

Oliver Wyman

<div>
 Oliver Wyman is looking to bring onboard an experienced professional as a Talent Manager (staffing / resource management) to join our IMEA Talent Management Team!
 
 
 This role is based out of our Dubai office.
 
 
 
 Job Overview:
 
 
 
 We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.
 
 
 The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices.
 
 
 This role is integral to the smooth running of the business.
 
 
 
 Key Responsibilities:
 
 
 
 
 Staffing of Projects and Practice Management
 
 
 
 <ul>
 <li>
 Independently staff consultants (Associates&ndash;Principals) across IMEA for selected practices (:80+ consultants)
 </li>
 <li>
 Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy‑in for staffing options and decisions.
 </li>
 <li>
 Run regular meetings with Industry Heads, Office and Market Leads
 </li>
 <li>
 Understand consultant performance, skills and development needs to facilitate a smooth staffing process
 </li>
 <li>
 Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing
 </li>
 <li>
 Understand the pipeline of potential projects and be proactive in raising issues and concerns
 </li>
 <li>
 Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)
 
 
 </li>
 </ul>
 
 Talent Management
 
 
 
 <ul>
 <li>
 Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests
 </li>
 <li>
 Manage the information and dialogues around wellbeing and work-life balance of consultants
 </li>
 <li>
 Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.
 </li>
 <li>
 Collaborate with Performance Management to identify training needs of consultants
 </li>
 <li>
 Collaborate with HC Operations on any HC-related topics related to pool of consultants
 </li>
 <li>
 Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises
 
 
 </li>
 </ul>
 
 Performance Management
 
 
 
 <ul>
 <li>
 Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit
 </li>
 <li>
 Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes
 </li>
 <li>
 Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business
 </li>
 <li>
 Partner with career advisors and consultants to develop thoughtful career discussions and plans
 
 
 </li>
 </ul>
 
 Reporting
 
 
 
 <ul>
 <li>
 Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions
 </li>
 <li>
 Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week
 </li>
 <li>
 Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time‑off and any other data is accurately reflected
 </li>
 <li>
 Contribute to the monthly Timesheet Variance process
 
 
 </li>
 </ul>
 
 Experience Required:
 
 
 
 <ul>
 <li>
 Ideal candidates will have a bachelor&rsquo;s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm
 </li>
 <li>
 Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
 </li>
 <li>
 Proven ability to foster relationships at all levels of the organization
 
 
 </li>
 </ul>
 
 Skills and Attributes:
 
 
 
 <ul>
 <li>
 Excellent communication, teaming and organizational skills
 </li>
 <li>
 Ability to provide strategic guidance on any HR related area to the business
 </li>
 <li>
 Ability to create trusted relationships with stakeholders in the business
 </li>
 <li>
 Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures
 </li>
 <li>
 Ability to juggle several tasks at once, organize, prioritize and manage own time
 </li>
 <li>
 Flexible attitude, hard-working, be prepared to step outside of job description if needed
 </li>
 <li>
 Attention to detail and high level of accuracy
 </li>
 <li>
 Ability to work with confidential data
 </li>
 <li>
 A team player able to function independently, but collaboratively, in a fast-paced environment
 </li>
 <li>
 An individual known for their enthusiasm, integrity and willingness to &ldquo;roll up their sleeves&rdquo; to get the job done, even the more mundane aspects of the job
 
 
 </li>
 </ul>
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Strong Word, Excel, PowerPoint and Outlook skills.
 </li>
 <li>
 Fluent in English (written and verbal)
 </li>
 <li>
 Experience working with a resource management system highly desirable
 </li>
 <li>
 Proficient with data analysis and reporting
 
 
 </li>
 </ul>
 Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
 
 
 Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_327342
 
</div>

Oliver Wyman - Talent Manager (Staffing / Resource Management) - Dubai

<div>
 
 Oliver Wyman is looking to bring onboard an experienced professional as a Talent Manager (staffing / resource management) to join our IMEA Talent Management Team!
 
 
 
 
 This role is based out of our Doha office.
 
 
 
 
 Job Overview:
 
 
 
 We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.
 
 
 The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices.
 
 
 This role is integral to the smooth running of the business.
 
 
 
 Key Responsibilities:
 
 
 
 
 Staffing of Projects and Practice Management
 
 
 
 <ul>
 <li>
 Independently staff consultants (Associates&ndash;Principals) across IMEA for selected practices (:80+ consultants)
 </li>
 <li>
 Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buy‑in for staffing options and decisions.
 </li>
 <li>
 Run regular meetings with Industry Heads, Office and Market Leads
 </li>
 <li>
 Understand consultant performance, skills and development needs to facilitate a smooth staffing process
 </li>
 <li>
 Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing
 </li>
 <li>
 Understand the pipeline of potential projects and be proactive in raising issues and concerns
 </li>
 <li>
 Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)
 
 
 </li>
 </ul>
 
 Talent Management
 
 
 
 <ul>
 <li>
 Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests
 </li>
 <li>
 Manage the information and dialogues around wellbeing and work-life balance of consultants
 </li>
 <li>
 Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.
 </li>
 <li>
 Collaborate with Performance Management to identify training needs of consultants
 </li>
 <li>
 Collaborate with HC Operations on any HC-related topics related to pool of consultants
 </li>
 <li>
 Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises
 
 
 </li>
 </ul>
 
 Performance Management
 
 
 
 <ul>
 <li>
 Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit
 </li>
 <li>
 Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes
 </li>
 <li>
 Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business
 </li>
 <li>
 Partner with career advisors and consultants to develop thoughtful career discussions and plans
 
 
 </li>
 </ul>
 
 Reporting
 
 
 
 <ul>
 <li>
 Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions
 </li>
 <li>
 Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week
 </li>
 <li>
 Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, time‑off and any other data is accurately reflected
 </li>
 <li>
 Contribute to the monthly Timesheet Variance process
 
 
 </li>
 </ul>
 
 Experience Required:
 
 
 
 <ul>
 <li>
 Ideal candidates will have a bachelor&rsquo;s degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm
 </li>
 <li>
 Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
 </li>
 <li>
 Proven ability to foster relationships at all levels of the organization
 
 
 </li>
 </ul>
 
 Skills and Attributes:
 
 
 
 <ul>
 <li>
 Excellent communication, teaming and organizational skills
 </li>
 <li>
 Ability to provide strategic guidance on any HR related area to the business
 </li>
 <li>
 Ability to create trusted relationships with stakeholders in the business
 </li>
 <li>
 Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures
 </li>
 <li>
 Ability to juggle several tasks at once, organize, prioritize and manage own time
 </li>
 <li>
 Flexible attitude, hard-working, be prepared to step outside of job description if needed
 </li>
 <li>
 Attention to detail and high level of accuracy
 </li>
 <li>
 Ability to work with confidential data
 </li>
 <li>
 A team player able to function independently, but collaboratively, in a fast-paced environment
 </li>
 <li>
 An individual known for their enthusiasm, integrity and willingness to &ldquo;roll up their sleeves&rdquo; to get the job done, even the more mundane aspects of the job
 
 
 </li>
 </ul>
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Strong Word, Excel, PowerPoint and Outlook skills.
 </li>
 <li>
 Fluent in English (written and verbal)
 </li>
 <li>
 Experience working with a resource management system highly desirable
 </li>
 <li>
 Proficient with data analysis and reporting
 
 
 </li>
 </ul>
 Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
 
 
 Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_330065
 
</div>

Oliver Wyman - Talent Manager (Staffing / Resource Management) - Doha

Marriott International

<div>Additional Information 
Job Number26023580 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE: 
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Day-to-Day Operations
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul> 
Leading Food and Beverage Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Ensures and maintains the productivity level of employees.</li></ul>
<ul><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li></ul>
<ul><li>Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Ensures staff understands local, state and Federal liquor laws.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Monitors alcohol beverage service in compliance with local laws.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures corrective action is taken to continuously improve service results.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures recognition is taking place across areas of responsibility.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Assists servers and hosts on the floor during meal periods and high demand times.</li></ul>
<ul><li>Recognizes good quality products and presentations.</li></ul>
<ul><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li></ul>
<ul><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul>
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Outlets Manager

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