sales manager

operations manager

technical manager

commercial manager

restaurant manager

spa manager

Hilton Hotels

As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: Operational Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery. Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets. Maximize treatment revenue through effective yield management of the treatment schedule. Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa s luxury concept. Arrange and attend all menu trials. Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations. Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography. Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards. Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard. Manage and grow membership offerings. Supervise pool operations, ensuring guest safety, comfort, and luxury service. Stay current on competitor activity and global wellness trends to maintain a leading edge. Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards. Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols. Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities. Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times. People Identify training needs and conduct timely performance reviews for the spa team as per company requirements. Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets. Recognize and reward good performance, managing a team member recognition program in line with expectations. Recruit team members in accordance with company and statutory requirements. Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies. Ensure all vacation planning is completed, updated, and in line with business requirements. Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching. Financial Manage the spa s departmental budget and P&amp;L, including forecasts and accruals. Monitor product costs, inventory levels, and implement cost-control measures without compromising quality. Partner with Procurement to source premium, cost-effective products that reflect the spa s luxury positioning. Commercial Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel s wellness offering. Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events. Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.

Spa Manager

Al Riyady Corporate Services

The Spa Manager is responsible for the overall management and smooth day-to-day operations of Ghazal Spa. This includes achieving revenue targets, ensuring premium guest experiences, maintaining brand standards, and overseeing staff performance, training, and compliance with health, safety, and hygiene regulations. In addition to managerial duties, the Spa Manager is expected to actively conduct spa treatments when required to ensure service excellence, support peak operational periods, and maintain a deep understanding of client needs and service quality. The role demands a balance of operational leadership, financial acumen, and strong people management skills to uphold the Club&rsquo;s reputation for excellence.Location- Zabeel 1 DubaiSalary- 8000-10000 + Commission (Base on Experience)Key Responsibilities 1. Operations &amp; Service Excellence Oversee daily spa operations ensuring a calm, professional, and high-quality service environment. Ensure all treatments, facilities, and service standards align with ZLC&rsquo;s brand and Her Highness&rsquo;s vision for member wellness. Personally perform spa treatments when needed, ensuring service consistency and supporting team workload during peak hours. Coordinate therapists&rsquo; schedules, room allocations, and treatment availability to maximize utilization. Monitor inventory of spa products, consumables, and linens; ensure cost control and timely reordering through approved procurement channels. Conduct regular facility inspections to ensure equipment maintenance, cleanliness, and hygiene compliance.2. Financial &amp; Business Performance Prepare and monitor monthly revenue and expense reports in coordination with the Finance Department. Drive sales, membership tie-ins, and upselling of spa treatments and retail products. Implement pricing strategies and packages aligned with ZLC management&rsquo;s approvals. Control operational costs, prevent wastage, and ensure optimal stock management.3. Staff Management &amp; Training Supervise and motivate the spa team including therapists, receptionists, and attendants. Conduct regular team meetings and performance evaluations. Ensure all staff hold valid certifications and are trained in customer care, treatment protocols, and health &amp; safety. Coordinate with HR for recruitment, onboarding, and training of new staff. Provide hands-on technical and service training to ensure consistent treatment quality and standardization. 4. Customer Experience &amp; Relationship Management Ensure a consistently excellent guest journey from booking to feedback. Handle VIP and member appointments personally when required. Address complaints or service issues promptly and professionally. Collect and analyze customer feedback to enhance service quality. 5. Compliance &amp; Safety Ensure adherence to Dubai Municipality, DHA, and health authority regulations. Maintain updated MSDS sheets, hygiene logs, and sterilization records. Ensure all equipment is maintained and calibrated as per manufacturer and safety standards.6. Coordination &amp; Reporting Work closely with the Finance, Marketing, and Operations teams for campaigns and reporting. Submit weekly and monthly reports covering revenue, utilization, staff performance, and customer satisfaction metrics. Support internal and external audits by ensuring documentation accuracy and compliance. Qualifications &amp; Skills <ul><li>Bachelor&rsquo;s degree in Spa Management, Hospitality, or related field.</li><li>Minimum 5&ndash;7 years of experience in a premium spa or wellness facility, with at least 3 years in a supervisory/managerial role. </li><li>Proven ability to perform professional spa treatments (massages, facials, and body therapies).</li><li>Strong knowledge of spa operations, retail product lines, and wellness trends. </li><li>Excellent leadership, interpersonal, and communication skills.</li><li>Proficiency in MS Office and good IT skills. </li><li>Fluency in English (Arabic is an advantage).</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>How much your expected salary?</li><li>Are you available to join immediately?</li></ul>Experience:<ul><li>Spa Management: 5 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>DHA (Required)</li></ul>

Spa Manager - For Ladies Club

IHG Hotels & Resorts

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees. By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer. About Us Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels. The Assistant Spa Manager supports the Spa Manager in overseeing the daily operations of the spa to ensure the highest level of guest satisfaction, service quality, and operational efficiency. This role involves supervising spa team members, maintaining service standards, managing scheduling, and assisting with financial and marketing goals to enhance the spa's profitability and reputation. Your day to day Operations Management <ul> <li>Assist in the daily management and smooth operation of the spa and wellness facilities.</li> <li>Supervise therapists, receptionists, and attendants to ensure exceptional guest experiences.</li> <li>Ensure all spa areas are clean, well-maintained, and compliant with hygiene and safety standards.</li> <li>Monitor inventory levels and coordinate with suppliers for product replenishment.</li> <li>Support the implementation of spa protocols and standard operating procedures (SOPs).</li> </ul> Guest Experience <ul> <li>Ensure guests receive personalized, professional, and memorable experiences.</li> <li>Handle guest complaints or feedback promptly and professionally.</li> <li>Promote spa services, packages, and retail products to enhance guest satisfaction and revenue.</li> <li>Maintain strong guest relationships and encourage repeat business.</li> </ul> Team Leadership <ul> <li>Assist in the recruitment, training, and evaluation of spa staff.</li> <li>Support employee scheduling, attendance, and performance management.</li> <li>Foster a positive, motivated, and collaborative team environment.</li> <li>Conduct regular briefings and training sessions to maintain service excellence.</li> </ul> Financial & Sales Support <ul> <li>Assist in achieving spa revenue and profitability goals.</li> <li>Support in preparing reports, budgets, and forecasts.</li> <li>Promote retail sales and develop strategies to increase treatment bookings and product sales.</li> <li>Ensure proper billing and adherence to financial procedures.</li> </ul> Marketing & Promotion <ul> <li>Assist with spa promotions, seasonal offers, and partnerships.</li> <li>Coordinate with the marketing team to create attractive campaigns and social media content.</li> <li>Stay updated with industry trends to introduce innovative treatments and experiences.</li> </ul> What We Need From You <ul> <li>Minimum 2-3 years of experience in a supervisory or assistant management role within a spa or wellness center.</li> <li>Strong knowledge of spa operations, treatments, and retail products.</li> <li>Excellent communication, leadership, and organizational skills.</li> <li>Customer-oriented with a passion for wellness and hospitality.</li> <li>Proficiency in spa management software and Microsoft Office Suite.</li> <li>Diploma or certification in Spa Management, Hospitality, or a related field is preferred.</li> <li>Leadership & Team Management</li> <li>Guest Service Excellence</li> <li>Financial Awareness</li> <li>Attention to Detail</li> <li>Sales & Marketing Focus</li> <li>Problem-Solving</li> <li>Professional Appearance & Attitude</li> </ul> What We Offer We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you'll become part of our hotel family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Temporary</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul>

Franchise Hotel - Assistant Spa Manager

Spa Staff.com

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates Join to apply for the Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates role at Spa . Job Details <ul> <li>Minimum experience required: over 5 years</li> <li>Salary: Negotiable based on skills and experience</li> <li>Location: Dubai, AE</li> <li>Start date: Immediately</li> </ul> Responsibilities: Responsible for the successful operations of hair, beauty, and spa salons. Ensure profit and customer satisfaction, lead teams of salon and spa staff to provide excellent services, maximize profit, and adhere to health and safety regulations. Job Information <ul> <li>Seniority level: Mid-Senior level</li> <li>Employment type: Full-time</li> <li>Job function: Management and Manufacturing</li> <li>Industry: Wellness and Fitness Services</li> </ul> Referrals increase your chances of interviewing at Spa by 2x. Get notified about new Spa Manager jobs in Dubai, Dubai, United Arab Emirates.

Full Time Spa Manager for a Hotel Spa in UAE - United Arab Emirates .

IZIL Beauty

Job description:Spa Supervisor is to lead a spa team to deliver exceptional service to their clients and ensure that a spa&rsquo;s operations run smoothly. In addition to overseeing spa therapists also oversee spa front-of-house staff, Spa Receptionists, Spa attendants, and Therapists. In many ways you'll be seen as a strong number two; in command of the spa whilst ever the spa, manager is away. You also act as a key link in the spa hierarchical structure between spa therapists and spa managers.DUTIES AND RESPONSIBILITIESResponsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, the direction may be given for tasks outside the scope of work described.Prepare Spa SOPs and Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards. Ensure client experience is proficient including bookings, payments, and consultation cards. Interact and communicate effectively with clients, members, team members, guests, and the management team. Ensure team works to meet department sales targets and ensure that sales are recorded accurately. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services. Comply with Spa security, fire, health, and safety regulations. Your role as Spa Supervisor is to plan, coordinate, supervise and train for all spa staff for treatments, massages, and services provided at izil spas such as wraps, scrubs, body massages, and manicures, pedicures, wet areas, and Hammam. Conduct regular treatments and product training and ensure a follow-up. Make sure that all material and equipment available to the Spa Department is correctly used and participate in inventory taking. Assisting the Spa Manager in checking in and out of stock Spa products. Assisting the Spa Manage to study weekly stock checks and monthly stock checks. Establish and maintain effective employee relations. Ensure the highest quality standard and efficiency in treatments. Assisting the Spa Manager in making any suggestion likely to improve the spa profitability. Assisting the Spa Manager to perform related duties and special projects as assigned.PERSONALITY:Positive attitude. Good communication skills. Committed to delivering a high level of customer service. Excellent grooming standards. Flexibility to respond to a range of different work situations. Ability to work on your own or in teams. Energetic and eager to tackle new projects and ideas. Excellent time management and prioritization skills. Self-directed and able to work without supervision. REQUIREMENTS:Diploma from a recognized institute in various massages, body, and beauty treatments. A management course qualification in Management of the team and customer care will be a definite advantage. Minimum 3 years of supervisory experience within the spa industry. Have excellent communication and leadership skills. He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution-oriented and be able to inspire creativity at all levels. Have excellent communication, leadership, and financial skills. Hands-on experience as Spa Supervisor and Trainer. Well experience managing day-to-day Spa operations. CIDTAC/ CIDESCO or any degree or diploma for Spa supervisor. Computer literate.Job Type: Full-timeJob Type: Full-timePay: AED7,500.00 per month

Spa Supervisor -Female

Overview Full Time Spa Consultant for a 5 Star Hotel Spa in UAE - United Arab Emirates Details <ul> <li>Location: Dubai, United Arab Emirates</li> <li>Start date: Immediately</li> <li>Salary: Negotiable based on skills and experience</li> <li>Posted by: Spa </li> </ul> Responsibilities <ul> <li>Massage therapist for a 5 stars ladies salon</li> </ul> Qualifications <ul> <li>Minimum experience required: over 5 years</li> <li>Must be qualified with a minimum of 5 years experience</li> <li>Massage therapist for a 5 stars ladies salon. Must be qualified with a minimum of 5 years experience. Attractive package</li> </ul> Seniority level <ul> <li>Mid-Senior level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Wellness and Fitness Services</li> </ul>

Full Time Spa Consultant for a 5 Star Hotel Spa in UAE - United Arab Emirates .

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
We need a Spa Therapist to keep our spa flowing smoothly.
As one of our hotel&rsquo;s greatest assets, we&rsquo;re looking for passionate people to maintain the sense of health and hush in our spa. First and foremost, we&rsquo;re looking for a Spa Therapist with a great deal of wellness knowledge &ndash; people who can recommend our premium products.
The Spa Therapist is responsible for performing all spa treatments to guests in a professional manner and at an exceptional service level.
Job Responsibilities<ul><li>
Proactively seek to provide refined luxury service ensuring guest satisfaction</li><li>
Maintain complete knowledge and comply with all departmental policies and procedures.</li><li>
Ability to focus attention on guest needs, remaining calm and courteous</li><li>
Anticipate guest needs, respond promptly and acknowledge all guests, however busy and whatever time of day</li><li>
Accommodate all guest requests expediently and courteously.</li><li>
Participate in the property&rsquo;s sustainability initiative through energy conservation and the use of recycling programs and materials.</li><li>
To maintain a high standard of appearance and personal hygiene as lay down by the Spa Director.</li><li>
Review Health notes for each guest in Spa to ensure that they are being completed and up to date.</li><li>
To cover Spa Attendant duties as and when required.</li></ul>
You must be passionate about guest service, have a previous experience in the same role from a luxury environment and have outstanding interpersonal skills with an energetic and vibrant personality. You must have excellent communication skills and be fluent in English.
We provide a comprehensive benefits package which includes motivating salary conditions, attractive working environment, very nice international team, interesting team members benefits, and others. 
Qualifications 
<ul><li>
Minimum of 2 years experience as a licensed therapist in a luxury hotel setting</li><li>
Must possess a license in massage therapy and a certification in a cosmetology, aesthetic, or related field</li><li>
A working knowledge of skin care therapies, hair removal techniques, and beauty products and trends</li><li>
Strong verbal and written communication skills: English Language</li><li>
Excellent interpersonal skills</li><li>
Knowledge of holistic concepts and treatments</li><li>
Professional grooming</li><li>
Self-motivated</li><li>
Comfortable performing treatments for at least 8 hours</li><li>
Knowledge of current spa trends, industry and philosophy (balance, relaxation, unity, and a healthy lifestyle)</li></ul></div>

Spa Therapist - 6 Months Contract

Explore 2415+ Spa manager in Dubai this December. Find roles across top companies and apply now to boost your career.