technical support agent

Podium

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 At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
 
 
 In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we&rsquo;ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
 
 
 Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
 
 
 Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our
 
 operating principles
 
 guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
 
 
 
 What you will be doing:
 
 
 
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 Prospect, educate &amp; qualify leads to create sales-ready opportunities
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 Master the ability to evangelize the Podium story
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 Align Podium solutions with prospect business objectives &amp; needs
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 Collaborate with sales reps to schedule prospect calls, meetings and demos
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 Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
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 Make strategic outbound calls &amp; emails daily
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 Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM
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 Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed
 
 
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 </ul>
 
 What you should have:
 
 
 
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 Geographically located in LAHORE and MUST come into our office
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 Speak English fluently
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 4-year degree preferred in Business or related field
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 Two years B2B technical sales experience (or other qualified sales experience)
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 Proven success in prospecting new markets and setting appointments with new business
 
 
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 Please note that candidates who have interviewed with our team within the past 6 months are not eligible for reevaluation at this time.
 
 
 Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
</div>

Sales Development Representative (In-Office Lahore, Pakistan)

I Tech

Call Center Agent &ndash; U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, LahoreFreshers &amp; Experienced Candidates Welcome | Uncapped Commission | Immediate HiringWe are urgently hiring Call Center Agents for a U.S. Truck Dispatch Telesales campaign in Lahore. This is a high-growth opportunity for individuals looking to build a career in sales, logistics, and the BPO industry, with strong earning potential through commissions.Job Details Location: DHA Phase 6, Lahore (On-site) Job Type: Full-Time Shift: Night Shift (06:00 PM &ndash; 03:00 AM) Working Days: Monday &ndash; Friday (Weekends Off)Salary Package PKR 35,000 &ndash; 45,000 + Uncapped CommissionRole Overview As a Call Center Agent &ndash; U.S. Telesales (Truck Dispatch), you will connect with U.S.-based clients, promote truck dispatch services, generate leads, and close deals. This role is ideal for confident communicators who are target-driven and motivated by high incentives.Key Responsibilities<ul><li>Make outbound calls to U.S. clients for truck dispatch services</li><li>Generate leads and convert them into successful sales</li><li>Manage follow-ups and maintain a strong sales pipeline</li><li>Build and maintain client relationships</li><li>Achieve and exceed daily, weekly, and monthly sales targets</li></ul>Requirements<ul><li>Intermediate or Bachelor&rsquo;s degree (preferred)</li><li>Strong English communication skills (spoken &amp; listening)</li><li>Confident, energetic, and target-driven personality</li><li>Freshers and experienced candidates are encouraged to apply</li><li>Ability to work night shifts consistently</li><li>Previous telesales or call center experience is a plus</li></ul>What We Offer<ul><li>Paid training with real-time call support</li><li>Uncapped commission structure with high earning potential</li><li>Professional and performance-driven work environment</li><li>Fixed weekends off (Saturday &amp; Sunday)</li><li>Fast hiring process with immediate joining</li><li>Career growth in BPO and U.S. logistics sales</li></ul>Apply Now If you are searching for call center jobs in Lahore, U.S. telesales jobs, truck dispatch sales roles, or night shift opportunities, this is your chance to grow in a fast-paced and rewarding industry.Limited positions available &ndash; Apply today for immediate consideration.Work Location: In-personPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent – U.S. Telesales (Truck Dispatch) | Night Shift | DHA Phase 6, Lahore

VOLTRO By Falkenherz

Senior Software Engineer / Software Development LeadJob Summary:We are seeking a Software Development Lead to drive the end-to-end engineering of our web application platform. You will lead a team of developers across a modular, multi-tenant product, own architectural direction, and be hands-on with database design, query performance, and complex domain modelling. Experience in the telematics / fleet / IoT industry is strongly preferred. You will also drive Agile delivery &mdash; running sprint ceremonies, shaping the team's process, and tracking delivery KPIs.Key Responsibilities:Technical leadership● Lead architecture and design for a modular, multi-tenant web application handling real-time GPS/telematics data, complex entity relationships, and large event/time-series workloads.● Own database design and performance: schema modelling, index strategy, query optimization, partitioning, and distributed-database concerns.● Set and enforce coding standards via code reviews; champion clean APIs, clear module boundaries, and maintainable patterns.● Champion secure coding practices and address security/compliance concerns in design reviews (data handling, auth, OWASP basics).● Stay hands-on &mdash; review and write code, debug production issues, and lead RCAs when things break.● Identify and remove technical debt; plan and execute refactors without stalling feature delivery.● Maintain clear, current technical documentation for architecture, modules and runbooks.Team leadership and delivery● Lead and mentor a team of developers: 1:1s and technical coaching.● Allocate work across the team based on capacity, skill growth, and delivery priorities.● Lead the technical interview loop &mdash; define rubrics, interview candidates, and own hiring decisions for the engineering team.● Run the sprint cadence end-to-end: planning, mid-sprint check-ins, retrospectives, and monthly reviews.● Translate product/PM input into well-scoped tickets with clear acceptance criteria; manage the backlog with the PM.● Track delivery KPIs and drive continuous improvement based on retrospectives.● Identify blockers early and unblock the team &mdash; both technically and across stakeholders.Collaboration● Work with Product, UI/UX, QA and DevOps to define requirements, scope, and delivery plans.● Ensure technical feasibility is assessed early; push back on scope when needed with concrete trade-offs.● Communicate technical concepts clearly to non-technical stakeholders (delivery managers and executives).Qualifications:● Bachelor's or Master's in Computer Science, Engineering, or a related field.● 8+ years across the software development lifecycle.● 3+ years in a development lead / tech lead role with direct reports.● Deep relational database expertise &mdash; PostgreSQL strongly preferred. Must be fluent in schema design, query plans (EXPLAIN/ANALYZE), indexing, JSON/JSONB, partitioning, sharding and tuning slow queries on large tables.● Strong architecture skills &mdash; modular monolith and/or microservices, multi-tenant patterns, RESTful API design, event-driven systems, caching strategies.● Strong proficiency in Node.js + Express.js on the backend and Vue.js (Vue 3 preferred) on the frontend.● Proven track record running Agile delivery (Scrum or Kanban) &mdash; planning, estimation, retros, KPI tracking.● Hands-on experience using AI coding tools and agents &mdash; e.g., Claude Code, Cursor, Copilot, or similar &mdash; to accelerate development, code review, and debugging. Comfort designing AI-assisted workflows for the team, evaluating where agents add leverage, and setting guardrails for quality and security.● Hands-on familiarity with CI/CD pipelines and at least one cloud platform (AWS or Azure).● Excellent verbal and written communication; ability to convey technical trade-offs to non-technical stakeholders.Preferred Skills:● Telematics, fleet management, or IoT industry experience &mdash; exposure to GPS data, vehicle tracking, sensor ingestion, geofencing, or real-time event processing.● Experience with distributed Postgres (e.g., Citus) or large-scale Postgres operations on managed cloud databases.● Familiarity with Quasar Framework, Pinia, and Vite.● Experience with real-time / time-series data pipelines at scale.● Experience with BullMQ / Redis, queue-based job processing, and caching architectures.● Containerization (Docker) and orchestration (Kubernetes / ECS).● Experience leading a refactor or modernization of a legacy codebase without halting delivery.● Experience building or integrating AI-powered features (LLM APIs, RAG, agent frameworks) into production applications.● Experience working with Jira and Bitbucket.Pay: Rs1.00 - Rs2.00 per monthWork Location: In person

Senior Software Engineer/ Software Development Lead

HR Communication

We are looking for a motivated and customer-focused Customer Sales Agent to join our team. In this role, you will assist customers by understanding their needs, recommending suitable products or services, and providing exceptional customer service throughout the sales process. The ideal candidate is an excellent communicator, enjoys working with people, and is driven to achieve sales targets while maintaining high levels of customer satisfaction.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Amco IT Systems

Job Title: Call Center AgentLocationBroadway, Phase 8. Defence, Lahore (On-site)Shift Timing5:00 PM &ndash; 1:00 AM (Night Shift)Salary &amp; BenefitsPKR 40,000 &ndash; 80,000 per monthExperience: Atleast 2 yearsAttractive commission structurePerformance-based incentivesProfessional and growth-oriented work environmentJob SummaryWe are looking for motivated and confident Call Center Agents to join our on-site team. The ideal candidate will be responsible for handling outbound lcalls, engaging with potential customers, promoting services, and achieving daily and monthly targets. Experience calling in the US marketKey ResponsibilitiesMake outbound calls to prospective clients and handle inbound inquiries professionallyPresent and promote company services clearly and confidentlyUnderstand customer needs and provide appropriate solutionsMaintain accurate records of calls, leads, and follow-upsMeet or exceed daily, weekly, and monthly performance targetsFollow company scripts, policies, and quality standardsCoordinate with supervisors and team leads for performance improvementRequired Skills &amp; QualificationsStrong communication skills (English preferred)Confidence, persuasion, and negotiation skillsAbility to work night shifts consistentlyBasic computer knowledge (CRM experience is a plus)Prior call center or sales experience preferredFresh candidates with good communication skills are encouraged to applyPersonal AttributesTarget-driven and self-motivatedProfessional attitude and punctualityAbility to handle rejection and work under pressureTeam player with a positive mindsetHow to ApplySend your updated resume to:career@amcoitsystems.comJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Agents

visible web

We&rsquo;re Hiring: Business Developer We are looking for an experienced and results-driven Senior Business Developer to join our growing team. This role is ideal for a seasoned sales professional who knows how to convert qualified warm and cold leads into paying clients and confidently close high-value SEO deals. As a business developer, you will take ownership of the full closing cycle &mdash; from discovery calls and proposal discussions to objection handling and deal closure.Key Responsibilities* Conduct discovery and closing calls with qualified SEO prospects* Present customized SEO proposals and service packages to decision-makers* Handle objections professionally and guide prospects through the full sales cycle* Consistently close high-value SEO deals and meet monthly revenue targets* Follow up on unclosed opportunities to maximize conversion rates* Maintain accurate records of deals, pipeline activity, and client communication in CRM* Provide feedback to the outreach/agent team to improve lead quality and conversions* Build strong client relationships and ensure a professional sales experience throughout the processRequirements* Minimum 2 to 3 years of experience specifically in SEO sales closing* Proven track record of meeting or exceeding sales and closing targets* Strong understanding of SEO services, packages, and client pain points* Excellent negotiation, persuasion, and objection-handling skills* Experience using CRM tools such as GoHighLevel, HubSpot, or Salesforce* Strong spoken and written English communication skills* Ability to work independently, manage a pipeline, and drive deals to closurePreferred BackgroundCandidates with prior experience in digital marketing agencies, SEO sales teams, BPO sales environments, or performance-driven outbound sales roles will be preferred.What We Offer* Competitive base salary* Attractive commission structure on top of base salary* Growth-focused and professional work environment* Opportunity to work with international clients in the US market* Long-term career growth within a high-performing sales teamLocation: Office No. 6, First Floor, AB Heights, Near DevsincJob Type: Full-time | On-siteSalary: PKR 100,000 &ndash; 150,000 per month + attractive commissionPay: From Rs100,000.00 per monthWork Location: In person

Business Developer

Avari Boutique Gujranwala

We are looking for a professional, well-groomed, and customer-focused Guest Service Agent to join our hospitality team. The ideal candidate will be responsible for delivering exceptional guest service, managing front office operations, handling guest check-in/check-out procedures, and ensuring a memorable guest experience while following hotel policies and SOPs.Key Responsibilities<ul><li>Welcome guests warmly, perform check-in/check-out procedures, assign rooms, and issue room keys.</li><li>Handle hotel reservations, modifications, and cancellations via telephone and other communication channels.</li><li>Process guest payments, maintain accurate billing records, and settle guest accounts through the Property Management System (PMS).</li><li>Respond promptly to guest inquiries, requests, and complaints, ensuring timely resolution and complete guest satisfaction.</li><li>Coordinate with Housekeeping, Bell Desk, Reservations, and other departments to meet guest requirements.</li><li>Provide information about hotel facilities, local attractions, transportation, restaurants, and entertainment options.</li><li>Arrange delivery of guest mail, packages, faxes, and in-room dining requests.</li><li>Maintain cash float, post guest charges accurately, and perform daily cashiering duties.</li><li>Prepare housekeeping discrepancy reports and fruit basket/replenishment reports on each shift.</li><li>Ensure all registration cards, vouchers, and guest documentation are properly filed.</li><li>Follow departmental SOPs and assist with switchboard and reservation calls whenever required.</li><li>Promote hotel services, room upgrades, and packages using effective upselling techniques.</li><li>Stay updated on daily occupancy, room availability, BAR rates, promotions, events, and hotel packages.</li><li>Resolve finance-related discrepancies promptly in coordination with relevant departments.</li><li>Collect guest feedback and report concerns to the Duty Manager or Front Office Manager.</li><li>Assist with translation of guest information, menus, and hotel materials when required.</li><li>Perform additional duties assigned by the Duty Manager or Front Office Management.</li></ul>Qualifications<ul><li>Bachelor's degree or Graduation preferred.</li><li>Diploma in Hospitality or Hotel Management will be an advantage.</li></ul>Experience<ul><li>Minimum 1 year of experience in a similar Front Office role.</li><li>3 years of hospitality industry experience will be preferred.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Basic knowledge of Hotel Property Management Systems (PMS).</li><li>Cash handling and record-keeping skills.</li><li>Professional appearance and positive attitude.</li><li>Team player with strong organizational skills.</li></ul>Language Requirements<ul><li>Excellent spoken and written English is mandatory.</li><li>Additional languages will be considered an advantage.</li></ul>Work Location: In person

Guest Service Agent-Avari Xpress Gulberg

Explore 132+ Technical support agent in Lahore this July. Find roles across top companies and apply now to boost your career.