customer sales representative Jobs in Lahore

customer sales representative

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customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

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technical support agent

Soothmedia Technologies (Pvt.) Ltd.

Soothmedia Technologies (Pvt.) Ltd. is seeking a dedicated and technically skilled Technical Support Engineer to join our growing team. The ideal candidate will be responsible for maintaining and troubleshooting the office network, CCTV systems, attendance machines, server infrastructure, and providing general IT support.Key Responsibilities:<ul><li>Monitor, maintain, and troubleshoot network infrastructure (LAN/WAN/Wi-Fi)</li><li>Install, configure, and manage CCTV surveillance systems</li><li>Maintain and support attendance/biometric machines.</li><li>Perform regular server maintenance, backups, and performance checks</li><li>Provide IT support for software, hardware, and system-related issues</li><li>Assist with setup and maintenance of office computers, printers, and other IT equipment</li><li>Ensure compliance with IT policies and best practices</li></ul>Requirements:<ul><li>DAE (Diploma of Associate Engineering) in Electronics or relevant field (Preferred)</li><li>Strong analytical and communication skills</li><li>Ability to work independently and manage time effectively</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Opportunities for technical training and career growth</li><li>Supportive and professional work environment</li></ul>How to Apply: Apply directly through Indeed or send your updated CV to career@soothmedia.com with the subject line: &ldquo;Technical Support Engineer Application &ndash; LahoreJob Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you had the DAE ?</li></ul>Work Location: In personApplication Deadline: 18/08/2025 Expected Start Date: 20/08/2025

Technical Support Engineer

yarbo

Job OverviewWe are looking for a talented Technical Support Representative to join our team and contribute to our mission of improving the quality of life through smart, robotic solutions.Responsibilities<ul><li>Provide technical support and troubleshooting for YARBO&rsquo;s range of autonomous devices, including snow blowers, lawn mowers, and leaf blowers.</li><li>Assist customers with device setup, operation, maintenance, and troubleshooting over the phone, email, or chat.</li><li>Diagnose and resolve hardware and software issues related to YARBO devices, ensuring customers receive accurate and timely assistance.</li><li>Collaborate with engineering and product teams to escalate and resolve complex technical issues.</li><li>Offer guidance on the smart features of YARBO devices and how they can be integrated into users' day-to-day activities.</li><li>Ensure high levels of customer satisfaction by delivering exceptional service and problem resolution.</li><li>Document and track customer interactions and technical solutions in the company&rsquo;s CRM system.</li><li>Stay up-to-date with product updates, new features, and technical advancements to provide informed support to customers</li></ul>Requirements:<ul><li>Educational Background: A minimum of a Bachelor&rsquo;s degree in AI, Robotics, Engineering, IT, or a related technical field.</li><li>Experience: Previous experience in a technical support role or working with autonomous robots and/or smart technologies is highly preferred. Experience with devices such as snow blowers, lawn mowers, or leaf blowers is a bonus.</li><li>Strong technical troubleshooting skills and the ability to understand and resolve complex device issues.</li><li>Logical mindset with the ability to think critically and solve problems efficiently.</li><li>Good understanding of robotic systems and smart technology integration in everyday appliances.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Patience and customer service-oriented attitude, with a passion for helping others.</li></ul>Preferred Skills:<ul><li>Familiarity with autonomous robotics, AI integration, and smart devices.</li><li>Ability to learn quickly and adapt to new technologies.</li><li>Experience working with software updates, firmware, and troubleshooting techniques.</li><li>Basic knowledge of hardware diagnostics and repair.</li></ul>SALARY : 90K - 110KSHIFT: NIGHTJOB: ON-SITE - LAHOREIf you're passionate about smart technology and enjoy solving technical challenges, we'd love to hear from you! Join us at YARBO and help make everyday life easier for our customers with our intelligent robotic solutions.Job Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthWork Location: In person

Technical/Customer Support Representative

Vigilance Eye

Job Title: IT Support Person &ndash; Full Time (On-Site)Location: Lahore, Pakistan (On-Site at Vairt Office)Salary: PKR 35,000 per monthCompany Overview: Vairt is a real estate investment platform offering fractional ownership in premium U.S. hotels and Dubai apartments. We use technology to provide investors with secure, transparent, and profitable investment opportunities. Our Lahore office serves as the operations hub for our international business.Position Summary: We are seeking a proactive and detail-oriented IT Support Person to join our team in Lahore. The ideal candidate will be responsible for providing technical assistance, maintaining office systems, troubleshooting hardware and software issues, and ensuring smooth IT operations for the company.Key Responsibilities:<ul><li>Provide first-line technical support for office staff (hardware, software, and network issues).</li><li>Install, configure, and maintain computers, printers, and other IT equipment.</li><li>Manage email accounts, user permissions, and system access.</li><li>Perform routine maintenance and updates on office systems.</li><li>Troubleshoot network connectivity and internet-related issues.</li><li>Maintain IT inventory, records, and documentation.</li><li>Assist in setting up accounts, devices, and tools for new hires.</li><li>Ensure security protocols are followed, including antivirus and data backup procedures.</li><li>Liaise with external IT vendors when necessary.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>1+ year of IT support or helpdesk experience (fresh graduates with strong skills may apply).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Basic knowledge of networking, hardware, and software systems.</li><li>Familiarity with email clients, Microsoft Office, and cloud-based tools.</li><li>Good communication skills and ability to work in a team.</li><li>Ability to manage time and prioritize tasks effectively.</li></ul>Working Hours: Monday to Saturday &ndash; 7:00 PM to 3:00 AM (Night Shift)Benefits:<ul><li>Fixed monthly salary of PKR 35,000.</li><li>Opportunity to work in an international business environment.</li><li>Professional growth and learning opportunities.</li></ul>How to Apply: Interested candidates can apply directly through Indeed or send their CV to support@vairt.com with the subject line &ldquo;IT Support Person &ndash; Lahore.&rdquo;Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per month

IT Support Person – Full Time (On-Site)

ibex

<div>
 We are seeking a detail-oriented with Experience and technically skilled Senior
 
 
 Genesys WFM Technical Support professional to join our team. This role is
 
 
 responsible for ensuring the stability, integrity, and optimal performance of the
 
 
 Genesys Cloud Workforce Management (WFM) system. You will support users across
 
 
 the business, troubleshoot WFM issues, and collaborate with technical teams to
 
 
 ensure smooth operation of scheduling, forecasting, and adherence functionalities.
 
 
 This is a critical support role that requires strong communication skills, a proactive
 
 
 mindset, and the ability to troubleshoot and resolve technical issues efficiently.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide day-to-day technical support to Genesys Cloud WFM users.
 </li>
 <li>
 Work cross-functionally with WFM teams and technical departments to resolve
 
 
 </li>
 </ul>
 WFM-related issues and implement enhancements.
 
 
 <ul>
 <li>
 Troubleshoot and resolve software bugs, performance issues, and integration
 
 
 </li>
 </ul>
 problems related to Scheduling, Forecasting, and Adherence.
 
 
 <ul>
 <li>
 Maintain accuracy and consistency in data inputs/outputs from the WFM
 
 
 </li>
 </ul>
 platform.
 
 
 <ul>
 <li>
 Conduct regular audits on BU and MU setups, feeds, adherence metrics,
 
 
 </li>
 </ul>
 mapping, and skilling configurations.
 
 
 <ul>
 <li>
 Assist end-users with inquiries, tickets, and training related to WFM systems.
 </li>
 <li>
 Maintain updated documentation for system configurations and processes.
 </li>
 <li>
 Track, prioritize, and resolve support tickets while meeting defined SLA targets.
 </li>
 <li>
 Generate and deliver Monthly WFM Support Summary Reports and Incident
 
 
 </li>
 </ul>
 Reports including Root Cause Analyses.
 
 
 <ul>
 <li>
 Collaborate with the software vendor as needed to resolve complex system
 
 
 </li>
 </ul>
 issues.
 
 
 <ul>
 <li>
 Drive continuous improvement by identifying and implementing innovations to
 
 
 </li>
 </ul>
 increase system efficiency and data accuracy.
 
 
 <ul>
 <li>
 Ensuring escalated issues are addressed appropriately within the Service level
 
 
 </li>
 </ul>
 dedifnitions.
 
 
 <ul>
 <li>
 Ensuring availability as First escalation point in after hours on-call basis.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4 to 6 years of experience specifically supporting Genesys Cloud WFM.
 </li>
 <li>
 Strong understanding of Workforce Management concepts and systems.
 </li>
 <li>
 Bachelor&rsquo;s Degree in Information Technology, Computer Science, Engineering,
 
 
 </li>
 </ul>
 or a related field.
 
 
 <ul>
 <li>
 Prior experience in a Workforce Management team is plus.
 </li>
 <li>
 Any relevant Certification in Genesys is preferred.
 </li>
 <li>
 Advanced troubleshooting and technical support skills.
 </li>
 <li>
 Excellent written and verbal communication skills, including the ability to
 
 
 </li>
 </ul>
 explain technical concepts to non-technical stakeholders.
 
 
 <ul>
 <li>
 High attention to detail, with strong planning and organizational skills.
 </li>
 <li>
 Ability to independently manage tasks and take ownership from initiation to
 
 
 </li>
 </ul>
 completion.
 
 
 <ul>
 <li>
 Skilled in creating documentation and process guides.
 </li>
 <li>
 Strong analytical mindset and technical aptitude for software systems.
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Self-starter with a proactive and collaborative approach.
 </li>
 <li>
 Comfortable in a dynamic, fast-paced support environment.
 </li>
 <li>
 Ability to multitask and prioritize effectively.
 
 
 </li>
 </ul>
 Work Mode: Onsite
 
 
 Shifts: US Eastern Standard Hours
 
 
 Language: Fluent English (written and verbal)
</div>

Genesys WFM Sr. Technical Support

VIVE TECH SOLUTIONS T/A VIVE PRINTING LTD

We are seeking a proactive, detail-oriented, and customer-focused Assistant Operations and Chat Support Representative to join our team. The ideal candidate will play a critical role in ensuring seamless day-to-day operations and providing real-time chat support to customers. You will be the first point of contact for inquiries and issues, helping customers resolve problems efficiently while ensuring high satisfaction levels.Responsibilities<ul><li>Respond to customer inquiries via live chat, email, and/or other support platforms.</li><li>Identify customer issues quickly and provide accurate, satisfactory solutions.</li><li>Escalate unresolved issues to appropriate internal teams when necessary.</li><li>Maintain a friendly, empathetic, and professional tone in all communications.</li><li>Document interactions and resolutions clearly in the CRM or ticketing system.</li><li>Assist in daily operational tasks including order processing, data entry, tracking reports, and system updates.</li><li>Coordinate with internal teams (e.g., logistics, product, tech) to resolve customer issues and operational bottlenecks.</li><li>Monitor system performance or process flow to detect potential operational issues.</li><li>Support the operations manager in administrative duties and performance tracking.</li></ul>Qualifications:<ul><li>Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred.</li><li>Experience: 2-3 years in customer service, operations, or a related support role (preferably chat-based).</li><li>Skills:</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving and multitasking abilities.</li><li>Familiarity with CRM systems, helpdesk software (e.g., Zendesk, Intercom), and office tools (Google Workspace or MS Office).</li><li>Ability to stay calm under pressure and work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In personApplication Deadline: 16/08/2025 Expected Start Date: 20/08/2025

Operations & Chat Support Representaive

Everything Remote LLC

Job Title: Sale ExecutiveJob Type: RemoteCompany: Everything RemoteType: Full-Time 6pm to 3amAbout Us: Everything Remote is a dynamic and rapidly growing Telemarketing company of USA dedicated to delivering exceptional services and results for our clients. We pride ourselves on our commitment to excellence, innovation, and fostering a supportive and collaborative work environment. As we continue to expand, we are seeking experienced Calling Agents to join our team and contribute to our success.Job Description: As an Experienced Calling Agent at Everything Remote, you will play a pivotal role in our client engagement efforts. You will be responsible for doing conference calls, nurturing leads, and providing outstanding customer service. Your ability to build rapport, communicate effectively, and meet performance targets will be key to your success in this role.Key Responsibilities:<ul><li>Conduct conference calls to prospective clients and leads.</li><li>Build and maintain strong client relationships.</li><li>Provide information about our products/services and answer client inquiries.</li><li>Meet and exceed daily and weekly performance targets.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Qualifications:<ul><li>Proven experience as a Calling Agent or Telemarketer.</li><li>Strong verbal communication skills and excellent phone manner.</li><li>Ability to build rapport and establish trust with clients.</li><li>Exceptional listening and problem-solving skills.</li><li>Results-oriented with a track record of meeting or exceeding targets.</li><li>Basic computer skills and familiarity with CRM software is a plus.</li><li>High school diploma or equivalent; additional education or certifications are a plus.</li></ul>Benefits:<ul><li>Competitive salary and performance-based bonuses.</li><li>Comprehensive training and ongoing support.</li><li>Opportunities for career growth and advancement.</li><li>Friendly and collaborative work environment.</li></ul>How to Apply: If you are a motivated and experienced Calling Agent looking for a rewarding opportunity with a growing company, we'd love to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to admin@etremote.netJoin our team at Everything Remote and be a part of our success story as we continue to provide outstanding services to our clients.Everything remote an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: Remote

Sales Executive

Cogent Labs

Cogent Labs is hiring a Generative AI Engineer for its Lahore office.Must-Have:<ul><li>1&ndash;2 years of hands-on experience with agentic AI workflows (beyond low-code/no-code platforms like n8n, Make, or Zapier)</li><li>Practical experience with LangChain, LangGraph, or similar Python-based libraries/frameworks</li><li>Experience with tool calling, autonomous decision-making, and AI action execution &mdash; not just passive content generation</li><li>Skilled in prompt engineering (including ReAct agents, structured prompting, and context optimization)</li><li>Experience with Retrieval-Augmented Generation (RAG) and fine-tuning LLMs</li><li>Exposure to multi-modal systems (chat, voice, vision, or hybrid integrations)</li><li>Comfortable working with both structured and unstructured data (e.g., document parsing and structured outputs using Pydantic)</li><li>Familiarity with AI-powered developer tools or AI IDEs to streamline workflows</li><li>Strong analytical skills and a track record of building and scaling AI-driven solutions</li></ul>Good to Have:<ul><li>Experience with MCP (Model Context Protocol) servers, multi-agent pipelines, or agent-to-agent (A2A) coordination</li><li>Experience contributing to MLOps pipelines, especially model deployment and production readiness</li><li>Prior experience in client-facing roles on AI projects</li></ul>Soft Skills:<ul><li>Strong communication and interpersonal skills</li><li>Ability to work independently and collaboratively in fast-paced environments</li></ul>Deal Breakers:<ul><li>No experience with LangChain or agentic AI workflows</li><li>Limited exposure to real-world, production-grade AI deployments</li></ul>Attractive Perks:<ul><li>Daily lunch, performance bonuses, medical coverage, financial assistance, travel allowance, and much more</li></ul>Cultural Fit:<ul><li>Inclusive approach, high energy and integrity, attention to detail</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs220,000.00 per monthWork Location: In person

Generative AI Engineer

Explore 1092+ Technical support agent in Lahore this September. Find roles across top companies and apply now to boost your career.