sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

customer service representative Jobs in Lahore

customer service representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

technical support agent

OZ Developers

Company: OZ GroupLocation: Bahria Orchard, Lahore (Onsite)Job Type: Internship (Full-Time)Duration: 3 Months (Can be extended based on performance)Job Description:OZ Group is looking for a confident and energetic Customer Support Representative (Calling Agent &ndash; Intern) to join our team. This is a great opportunity for fresh graduates or students who want to gain hands-on experience in customer dealing and communication.Responsibilities:<ul><li>Make outbound calls to customers</li></ul><ul><li>Handle customer inquiries professionally</li></ul><ul><li>Provide information about company services</li></ul><ul><li>Maintain call records and follow-ups</li></ul><ul><li>Resolve basic customer complaints</li></ul><ul><li>Coordinate with internal departments when required</li></ul>Requirements:<ul><li>Good communication skills (Urdu &amp; basic English)</li></ul><ul><li>Confident speaking skills</li></ul><ul><li>Basic computer knowledge</li></ul><ul><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Practical work experience</li></ul><ul><li>Professional working environment</li></ul><ul><li>Internship certificate</li></ul><ul><li>Opportunity for permanent position based on performance</li></ul>Location: 4th Floor, Bahria Sky Mall, Bahria Orchard, LahoreWorking Days: Monday to SaturdayJob Type: Internship Contract length: 3 monthsPay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Support Representative (Calling Agent) – Internship

Planlab Solutions

Location: Model Town Link Road, Lahore Employment Type: Full-time | On-siteShift Timings (9 Hours):<ul><li>Afternoon Shift: 12:00 PM / 1:00 PM onwards</li><li>Night Shift: 7:00 PM / 8:00 PM onwards (e.g., 8:00 PM &ndash; 5:00 AM)</li></ul>About PlanLab Solutions: PlanLab Solutions is a growing professional services company providing structured and reliable customer support solutions to international clients. We are currently hiring Customer Support Agents for Afternoon and Night Shifts at our on-site office in Lahore.This is a support-only position, no sales, no cold calling, and no commission-based targets.Job OverviewAs a Customer Support Agent, you will be responsible for managing customer inquiries through CRM and ticketing systems while delivering a professional, empathetic, and solution-driven support experience. This role is ideal for candidates with strong English communication skills and experience handling international customer support operations.Key Responsibilities<ul><li>Respond to customer inquiries via CRM and ticketing platforms in a timely and professional manner.</li><li>Handle customer communication through written and verbal channels with clarity and confidence.</li><li>Identify customer issues, determine root causes, and provide effective resolutions.</li><li>Follow internal workflows and guidelines to ensure timely case resolution.</li><li>Escalate complex or unresolved cases to relevant internal teams when required.</li><li>Monitor pending tickets, perform follow-ups, and ensure proper closure of cases.</li><li>Maintain accurate documentation while managing multiple support tasks efficiently.</li></ul>Required Qualifications<ul><li>Fluent English communication skills (spoken, written, and listening) &mdash; mandatory.</li><li>Proven experience in email, live chat, or CRM-based customer support (international campaigns preferred).</li><li>Hands-on experience with CRM and helpdesk tools such as Zendesk, Gorgias, Freshdesk, Tidio, or similar systems.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work professionally under pressure in a fast-paced environment.</li><li>Proficiency in MS Office (Word, Excel) and standard business applications.</li><li>Strong customer service orientation with empathy and attention to detail.</li><li>Ability to work independently and collaboratively within a team.</li><li>Willingness to work Afternoon or Night Shifts, including weekends or holidays if scheduled.</li><li>Minimum High School Diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul>Why Join PlanLab Solutions?<ul><li>Stable full-time customer support job in Lahore</li><li>Exposure to international clients and global support operations</li><li>No sales pressure &mdash; 100% customer support role</li><li>Structured, professional, and process-driven environment</li><li>Opportunity to work with modern CRM and helpdesk tools</li><li>Competitive compensation with shift allowances</li><li>Growth and skill development opportunities</li></ul>How to ApplyInterested candidates are encouraged to submit their updated resume for consideration. Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Your area of residence?</li><li>It's on-site, lahore based position? Are you comfortable with it?</li></ul>Work Location: In person

Customer Support Agent– Afternoon & Night Shifts

Geekinn Private Limited

At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.Your Role and ResponsibilitiesAs a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.<ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul>Required Skills and KnowledgeWe are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.<ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Imtiaz Group (SMC Private) Ltd.

Store Location: Lahore Bahria TownJob Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you live near Bahria Town, Lahore? Mention your distance in kilometers.</li><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>Work Location: In person

IT Support

Bakar Electronics

IT Executive &ndash; IT Operations SpecialistLocationBahria Town, Lahore (On-site) - nearest resident preferenceEmployment TypeFull-TimeCompany OverviewBIN BAKAR Electronics is a leading retail electronics company with multiple branches in Lahore. We are committed to operational excellence, customer satisfaction, and the use of modern technology to support our growing business operations.Job SummaryBIN BAKAR Electronics is hiring an IT Executive (IT Operations Specialist) to manage and support daily IT operations across head office and branches. The role involves system administration, network management, technical support, surveillance systems, and overall IT infrastructure maintenance to ensure smooth business operations.Key Responsibilities<ul><li>Manage and maintain CCTV / Camera Surveillance Systems across all locations</li><li>Handle Network Administration, including LAN/WAN, routers, switches, and internet connectivity</li><li>Perform System Administration tasks (installation, configuration, and maintenance of hardware &amp; software)</li><li>Oversee Website Management, including basic updates and coordination with developers if required</li><li>Provide Technical Support &amp; Troubleshooting for staff, systems, and devices</li><li>Ensure smooth IT Operations at head office and branches</li><li>Manage and support Attendance &amp; Biometric Systems</li><li>Monitor system performance and ensure data security and backups</li><li>Coordinate with vendors and service providers when required</li><li>Maintain IT documentation and inventory records</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Minimum relevant experience in IT Support and Network Administration</li><li>Hands-on experience in IT Operations &amp; Technical Support</li><li>Strong knowledge of Networking, Troubleshooting, and System Administration</li><li>Relevant IT certifications will be considered an added advantage</li><li>Strong problem-solving and analytical skills</li><li>Ability to multitask and manage multiple IT issues simultaneously</li><li>Ability to work independently as well as in a team environment</li><li>Excellent communication and interpersonal skills</li><li>High level of attention to detail and responsibility</li></ul>Salary &amp; Benefits<ul><li>Market-competitive salary (based on experience and skills)</li></ul>Other Perks &amp; Benefits<ul><li>Annual Increment</li><li>Performance-Based Bonuses</li><li>Mobile Allowance</li><li>Ration Allowance</li><li>Medical Facility</li><li>Leave Encashment</li><li>Interest-Free Loans</li><li>Eid Bonus</li><li>Refreshments</li><li>Monthly &amp; Annual Company Events</li><li>Company Trips</li></ul>How to ApplyInterested candidates who meet the above requirements may share their CV at:hr@bakar.pk WhatsApp: +92 308 4444139Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Errands Services Private Limited

Job Description: Sales &amp; Outreach Specialist (Construction)Role: Outbound Sales &amp; Closing AgentFocus: Cold Calling, Lead Generation, and Quantity Takeoff SalesRole OverviewWe are seeking a results-driven Sales &amp; Marketing Agent to expand our client base of contractors, developers, and builders. Your mission is simple: find construction professionals who need accurate cost estimates and quantity takeoffs, and convince them to send us their project plans for a quote.Key ResponsibilitiesOutbound Prospecting: Conduct high-volume cold calls to construction firms and subcontractors.Closing: Move prospects through the funnel&mdash;from the initial introduction to the submission of project drawings.Objection Handling: Confidently navigate common brush-offs and explain the ROI of outsourcing estimation services.Pipeline Management: Follow up on leads and maintain a database of active bidding cycles.Required SkillsProven Closer: 2+ years of experience in outbound sales or cold calling (Construction/Real Estate background preferred).Technical Fluency: Ability to speak the &quot;language&quot; of construction (blueprints, scope of work, bidding).Resilience: High energy and the ability to maintain a positive attitude through heavy outbound volume.Efficiency: Excellent time management and CRM documentation skills.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Sales Specialist Construction

VOLTRO By Falkenherz

Position Overview:As a Technical Support Specialist (L1), you will be the primary point of contact for troubleshooting and resolving technical issues related to telematics devices, software, and applications. You will work alongside an AI-agent to provide seamless, 24/7 support, ensuring that customers can effectively leverage our technology for fleet management and data analysis. This role involves proactive monitoring of fleet operations and efficient routing of complex cases to L2 teams and account managers.Key Responsibilities<ul><li>Initial Response &amp; Classification: Act as the first point of contact, ensuring all ticket intake and first responses meet strict SLA requirements.</li><li>Ticket Management: Classify incoming issues (P0&ndash;P3) and utilize/update the knowledge base to provide automated and manual answers.</li><li>Proactive Monitoring: Provide 24/7 proactive monitoring of all fleet operations in the interest of clients to identify potential issues before they escalate.</li><li>Basic Actioning &amp; Routing: Perform basic issue actioning for telematics hardware (GPS units, sensors) and software applications.</li><li>Escalation: Efficiently route complex cases to L2 support, account managers, or relevant technical teams for final resolution.</li><li>Documentation: Maintain and update customer records and technical issues in the CRM or ticketing system.</li><li>Knowledge Base Contribution: Participate in troubleshooting knowledge base updates and maintain product FAQs to assist both customers and internal teams.</li></ul>Qualifications<ul><li>Experience: 1&ndash;3 years of experience in technical support or IT support, ideally with a focus on telematics, GPS, IoT, or fleet management systems. (Adjusted from original 2-4 years to align with L1 entry-level).</li><li>Technical Knowledge: Basic understanding of telematics systems, GPS tracking, and wireless communication technologies.</li><li>Problem-Solving: Ability to perform basic troubleshooting for hardware, firmware, and software issues.</li><li>Communication: Strong communication skills with the ability to explain technical concepts clearly to customers.</li><li>Tools: Proficiency in using ticketing systems and a willingness to work with AI-driven support tools.</li><li>Adaptability: Ability to work in a 24/7 environment and a fast-paced, customer-centric team.</li></ul>Job Type: Full-timePay: Up to Rs180,000.00 per monthApplication Question(s):<ul><li>Are you available for a full time, on-site role in Gulberg Lahore?</li><li>Are you comfortable working in a 24/7 environment within a fast-paced, customer-focused team?</li></ul>Work Location: In person

Telematics - Technical Support Specialist (L1)

Explore 1423+ Technical support agent in Lahore this February. Find roles across top companies and apply now to boost your career.

1423 technical support agent jobs In Lahore

Customer Support Representative (Calling Agent) – Internship

Customer Support Agent– Afternoon & Night Shifts

Technical Support Engineer

IT Support

IT Support

Sales Specialist Construction

Telematics - Technical Support Specialist (L1)