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cloud engineer

DeepHealth

<div>Job Summary
The Technical Support Engineer for Clinical AI product line is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes. 
Expanded Essential Duties and Responsibilities<ul><li>
Serve as the primary Clinical AI product line technical support resource.</li><li>
Provide first-level support for Clinical AI products and healthcare IT systems, troubleshooting and resolving escalated technical issues.</li><li>
Respond to customer inquiries via phone, email, and ticketing systems in a timely and professional manner.</li><li>
Coordinate projects and take ownership of tasks while serving as the primary point of contact for customer communication and issue resolution.</li><li>
Collaborate with Level two support, Strategic Account Support, IT, Product, Engineering, and Project Management teams to escalate and resolve complex issues.</li><li>
Monitor and triage support queues, assigning tickets to the appropriate product or functional teams.</li><li>
Maintain detailed records of incidents, resolutions, workflows, and system changes within the ticketing system.</li><li>
Contribute to continuous improvement initiatives, including support processes, knowledge base documentation, and root cause analysis efforts.</li><li>
Ensure compliance with healthcare regulatory standards and internal IT policies.</li><li>
Support and maintain strong relationships with key customers by providing proactive communication, updates, and technical guidance.</li><li>
Deliver product and service training to administrators, service-level users, and customers as needed.</li><li>
Perform DeepHealth Clinical AI product system updates, upgrades, and maintenance activities.</li><li>
Conduct pre-sales technical evaluations and provide level-of-effort assessments for customer solutions.</li><li>
Integrate and support solutions within public cloud environments and DeepHealth platforms.</li><li>
Design, implement, document, and support technical solutions that meet customer and organizational requirements.</li><li>
Work cross-functionally with internal teams to ensure customer satisfaction, issue resolution, and operational success.</li><li>
Educate customers on system functionality and best practices to optimize healthcare delivery and workflow efficiency.</li><li>
Identify opportunities to improve customer experience and contribute to ongoing operational and service enhancements.</li></ul> 
Minimum Qualifications, Education, and Experience<ul><li>
Bachelor&rsquo;s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.</li><li>
Minimum of 5 years of experience in IT support roles.</li><li>
Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.</li><li>
Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).</li><li>
Strong Linux system administration and command-line experience.</li><li>
Experience with MSSQL database management and relational database technologies.</li><li>
Strong understanding of networking concepts, troubleshooting, and infrastructure support.</li><li>
Experience supporting PACS, RIS, DICOM, HL7, EMR, and other healthcare IT systems.</li><li>
Proven experience troubleshooting complex software applications and healthcare technology solutions.</li><li>
Experience with public cloud environments and cloud-based integrations.</li><li>
Familiarity with scripting, data serialization, and reporting tools such as SSRS.</li><li>
Strong troubleshooting, analytical thinking, and critical problem-solving skills.</li><li>
Experience using ticketing systems and ITIL-based support processes.</li><li>
Strong customer service, relationship management, and call center support experience.</li><li>
Excellent written and verbal communication skills with both technical and non-technical audiences.</li><li>
Ability to manage multiple priorities and work effectively under pressure.</li><li>
Ability to collaborate effectively across cross-functional technical and business teams.</li><li>
Flexibility to work varied schedules and participate in on-call rotations as required.</li><li>
Strong understanding of PC/server hardware platforms and general IT infrastructure.</li><li>
Professional communication and interpersonal skills required for internal and external customer interactions.</li></ul> 
Preferred Qualifications<ul><li>
CCNA or CCNP certification.</li><li>
CompTIA Linux+, RHCA, or RHCT certification.</li><li>
Radiology workflow experience.</li><li>
Experience in healthcare or clinical IT environments.</li><li>
Advanced knowledge of healthcare imaging and workflow technologies.</li></ul> 
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. 
Quality Standards<ul><li>Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, visitors, and vendors.</li><li>Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.</li><li>Follows all local, regional and country laws concerning employment.</li><li>Follows all DeepHealth policies and procedures.</li><li>Follows data privacy, compliance, safety and confidentiality standards at all times.</li><li>Practices universal safety precautions.</li><li>Promotes good public relations on the phone and in person.</li><li>Adapts and is willing to learn new tasks, methods, and systems.</li><li>Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with DeepHealth guidelines.</li><li>Completes job responsibilities in a quality and timely manner.</li></ul> 
Travel
This position may require occasional travel. 
Working Environment
Remote 
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally.</div>

Technical Support Engineer Associate

Goodwin Procter LLP

<div>Join Goodwin&rsquo;s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world&rsquo;s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team &ndash; all business professionals at the firm &ndash; you&rsquo;ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. 
 
Here, we&rsquo;re not just supporting a law firm; we&rsquo;re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we&rsquo;re proud to have been recognised as the &ldquo;Best Business Team&rdquo; by The American Lawyer. 
 
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
We are seeking an AI Engineer with a passion for emerging AI technologies from Microsoft. This position reports to the Manager of Enterprise Applications and will work closely with cross-functional teams, including developers, architects, and stakeholders. The AI Engineer will play a crucial role in designing, developing, and maintaining cutting-edge generative AI applications to meet our organization&rsquo;s needs. 
 
What You Will Do:<ul><li>
Design and Develop: Create AI solutions using Microsoft Azure-based tools (Power Automate, Power Desktop, Forms, Azure AI Studio).</li><li>
Collaborate: Work with cross-functional teams to gather requirements, define software specifications, and provide technical guidance throughout the software development lifecycle.</li><li>
Build and Maintain: Develop efficient, reliable, and scalable AI code in accordance with industry best practices and coding standards.</li><li>
Utilize Azure Services: Develop cloud-based AI applications using Azure services and frameworks, ensuring high availability, security, and performance.</li><li>
Integrate GenAI: Develop and integrate Generative AI (GenAI) applications, leveraging AI and machine learning technologies to enhance software functionality and user experience.</li><li>
Azure Machine Learning: Utilize Azure Machine Learning for model training, deployment, and management.</li><li>
Participate in team meetings and contribute to project planning and strategy discussions.</li><li>
Assist in the development of training materials and conduct training sessions for team members and end-users.</li><li>
Test and Debug: Perform comprehensive testing, debugging, and troubleshooting of AI applications to ensure quality and minimize defects.</li><li>
Stay Updated: Keep up to date with the latest Microsoft AI technologies, tools, and frameworks, and identify opportunities for their implementation to improve AI development processes and efficiency.</li><li>
Collaborate: Work with other developers, architects, and stakeholders to deliver AI projects on time and within budget.</li><li>
Document: Document AI designs, procedures, and guidelines to ensure maintainability and facilitate knowledge transfer.</li><li>
Support: Provide technical support and assistance to end-users, addressing AI-related issues and ensuring customer satisfaction.</li></ul> 
Who You Are:<ul><li>
Bachelor's degree required</li><li>
Experience working with Microsoft Dynamics CRM or similar CRM platforms.</li><li>
Strong attention to detail and ability to execute repetitive tasks with accuracy.</li><li>
Familiarity with data entry, data analysis, and data management best practices.</li><li>
Ability to identify and resolve data issues, including duplicates and inconsistencies.</li><li>
Proficiency in Microsoft Excel and other data-processing tools.</li></ul>
#LI-TV1
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:<ul><li>
Health, dental, and vision insurance</li><li>
Life and disability insurance</li><li>
Retirement &amp; Savings Plan</li><li>
Emergency back-up child and adult care</li><li>
Paid vacation, sick time off, and holidays</li><li>
Professional development and career advancement opportunities</li><li>
Employee recognition and reward programs</li><li>
Employee wellness and assistance programs</li><li>
Employee discounts and perks</li></ul> 

This position is eligible for overtime: No
The target salary range for this position varies by location and is commensurate with relevant experience: Boston $137,100 - $205,700 | Los Angeles $147,400 - $221,100 | New York $147,400 - $221,100 | Orange County $147,400 - $221,100 | Philadelphia $134,300 - $201,500 | San Diego $147,400 - $221,100 | San Francisco $157,700 - $236,500 | Santa Monica $147,400 - $221,100</div>

Sr. AI Developer

Humana

<div><h1 class="jobSectionHeader">Become a part of our caring community 
</h1>
The Infrastructure Operations Lead translates business needs into technical systems solutions and architectural roadmaps. The Lead Enterprise Architect works on problems of diverse scope and complexity ranging from moderate to substantial.
The Infrastructure Operations Lead is an expert in 24/7 operations with high performing and scaling systems that meet a high degree of uptime. An expert in all facets of Cloud and DC hosting operations Experience communicating updates and resolutions to customers and other partners with customers and internal stake holders. The ideal candidate will have expert knowledge in Kubernetes (AKS/GKE) and has previous hands-on experience in containerized environments using Automation capabilities.
In addition, this Leader will spearhead the research, evaluation and deployment of Artificial Intelligence (AI) and Generative AI (GenAI) capabilities within the Infrastructure Operations domain. This role will blend traditional Infrastructure management with next-generation AI-driven automation, predictive analytics, and intelligent operational enhancements to improve system reliability, efficiency and scalability.
By bridging traditional IT Operations with emerging AI technologies, this role will accelerate digital transformation and enhance system reliability. Additionally, it will reduce operational overhead while ensuring compliance with healthcare regulations, such as HIPAA and PHI. This individual will serve as a technical innovator and cross-functional collaborator, driving the roadmap for AI-augmented Infrastructure Operations in a high-impact, patient-centered environment.
Key Responsibilities:<ul><li>
Lead and provide direction for our Managed Service Provider (MSP)</li><li>
Lead Managed Service Provider in Operations for Azure, GCP and AWS Cloud environment</li><li>
Drives moderate to complex processing improvements through optimization, enhancements and implementation of new operational features and functions around Cloud compliance, metrics/reporting and cost optimization</li><li>
Provide senior level expertise on decisions and priorities regarding the enterprises overall Cloud Operations strategy, consumption, and optimization opportunities - understand Cost controls and the various cost optimization techniques</li><li>
Identifies, drives and assists in the implementation of opportunities to standardize Cloud environments</li><li>
Provides Coud governance, processes and technical advisory support to business units and projects by working cross-functionally and provides recommendations that support the business needs</li><li>
Participant as required (Level 2/3 escalation point) for Incident Management</li><li>
Participate and develop client relationships within Operations, Business partners, Managed Service Providers and Cloud Providers</li><li>
Work with cross-functional teams to support the engineering and implementation of new Cloud applications or solutions and define the related risks and onboard new capabilities</li><li>
Ability to communicate at all levels within an organization and influence strategic direction</li><li>
Ability to work with minimal supervision, making decisions based upon priorities, schedules and understanding business initiatives</li><li>
This leader will explore and prototype AI-driven solutions to automate incident response, predict system failures, summarize complex telemetry data, and develop intelligent copilots to support Operations teams</li><li>
Lead research and evaluation of cutting-edge AI and GenAI tools applicable to Infrastructure Operations (e.g., LLMs, vector databases, predictive analytics)</li><li>
Design and prototype AI-driven systems for automated incident detection, anomaly classification, infrastructure forecasting/resiliency &ndash; leading to lower MttR and manual overhead in mission-critical environments</li><li>
Develop and lead the strategic roadmap for AI adoption in Infrastructure Operations</li><li>
Collaborate with Infrastructure and Cloud Operations teams to pilot and integrate AI/GenAI features into critical workflows</li><li>
Modernize observability and alerting using AI/ML models for proactive monitoring and self-healing actions</li><li>
Lead R&amp;D of GenAI solutions for predictive alerting, incident triage and infrastructure automation</li><li>
Build AI copilots and natural language tools for infrastructure operations teams</li><li>
Integrate LLMs into observability platforms for real-time RCA and log summarization</li><li>
Pilot and productionize GenAI-based assistants, bots, and copilots to support ticket triage, knowledge management and resolution workflows</li><li>
Identify automation opportunities and implement AI-enhanced runbooks, workflows and self-healing mechanisms</li><li>
Contribute to a strategic roadmap for GenAI maturity within Infrastructure &amp; Operations, including tools, governance and organizational readiness</li><li>
Partner with internal data science and clinical innovation teams to create proofs of concept, build ML/GenAI pipelines, and integrate with existing toolchains (e.g., ServiceNow, Splunk, Terraform)</li><li>
Autonomous log summarization, RCA generation and playbook suggestions</li><li>
Natural language interfaces for querying system health or telemetry</li><li>
Act as a GenAI ambassador, helping Infrastructure Operations teams upskill in AI-augmented technologies and use cases</li></ul><h1 class="jobSectionHeader"> 

Use your skills to make an impact 

</h1>Required Qualifications<ul><li>
Bachelor's in Computer Science, Artificial Intelligence, Healthcare Informatics, or a related field</li><li>
10+ years in infrastructure operations or engineering, with at least 3+ years of hands-on involvement in AI/ML or GenAI R&amp;D</li><li>
Deep understanding of large language models (LLMs), vector databases, retrieval-augmented generation (RAG), and model orchestration (e.g., LangChain, Haystack).</li><li>
Experience integrating AI/GenAI capabilities with infrastructure automation tools (Terraform, Ansible, Python, Bash)</li><li>
Familiarity with healthcare systems and compliance frameworks (HIPAA, HITRUST)</li><li>
Proficiency with observability and telemetry platforms (e.g., Splunk, DynaTrace, SolarWinds) and AI-driven monitoring</li><li>
Strong problem-solving and experimentation mindset, with the ability to move from concept to pilot rapidly</li><li>
Experience with Continuous Integration and Deployment Pipelines, i.e. Azure DevOps, Jenkins, Git, Git Hub</li><li>
Has hands on scripting experience using one of the following: Terraform, Cloud Formation, PowerShell, Azure CLI, Python, JSON, Perl or Bash</li></ul>
Preferred:<ul><li>
Master's degree</li><li>
Azure, AWS, GCP, ITIL and/or SRE certifications</li><li>
Experience with GenAI platforms (e.g., Azure OpenAI, Google Vertex AI)</li><li>
Experience deploying or evaluating open-source LLMs or fine-tuning models for infrastructure use cases</li></ul>
Additional Information
Work-At-Home Requirements<ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. 

$142,300 - $195,700 per year 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<h1 class="jobSectionHeader"> 
About us 
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. 
 
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</div>

Infrastructure Operations Lead Cloud and AI GenAI Enablement

Smart tech

<div>Qualifications
<ul>
<li>Bachelor&rsquo;s degree in Mechanical Engineering</li>
<li>Professional Engineer (PE) license</li>
<li>significant experience with mechanical design in building systems, ideally including labs, research, pharmaceutical, or high-tech facilities</li>
<li>Strong technical expertise across HVAC, utilities, and infrastructure systems</li>
<li>Demonstrated leadership and communication skills</li>
</ul>
Why This Role?
<ul>
<li>Lead complex projects in the Science &amp; Technology sector</li>
<li>Collaborate with multidisciplinary teams and mentor junior engineers</li>
<li>Flexible, people-focused work environment that values balance and growth</li>
<li>Competitive compensation and clear path for continued leadership</li></ul></div>

Sr. Mechanical Engineer Science & Technology

Prosegur

<div>Unarmed Security Officer - Aviation Overnight 
Schedule: Wednesday - Sunday 10pm - 6am (40 hours)
Hourly Wage - $21.72
Duties and responsibilities included but not limited to:<ul><li>
Guard, patrol, and monitor industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of the rule</li><li>
Detect signs of intrusion and ensure security of doors, windows, and gates</li><li>
Provide excellent customer service and ensure the security, safety and well-being of all personnel, visitors and the premises</li><li>
Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences</li><li>
Understand and comply with Prosegur and Client requirements, as well as specific post instructions.</li><li>
This position will require you to be customer service oriented and have basic to intermediate computer skills, as well as effective written and oral communication skills.</li><li>
Respond to emergencies and investigate disturbances</li><li>
Remain alert and aware of surroundings</li><li>
Monitor for irregular or unusual activity</li><li>
Secure facility and designated areas</li><li>
Enforce facility and company policies and procedures</li><li>
Investigate and prepare reports on incidents</li></ul>
Qualifications<ul><li>
Must have reliable transportation</li><li>
Ability to stand or walk for long periods</li><li>
Ability to think clearly during crisis or high-stress periods</li><li>
May be exposed to high levels of noise or variations in weather and temperature</li><li>
Must be reliable, have a positive attitude, and uphold ethical behavior</li><li>
High school diploma or GED equivalent</li><li>
18 years old or older</li></ul> 
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful &lsquo;Hybrid Security' solutions for Prospects.</div>

Unarmed Security Officer - Aviation Overnight

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity<ul><li>
This position is field-based, remote.</li><li>
Territory: Boston, MA</li><li>
Travel up to 30%.</li><li>
Must have a Valid Driver&rsquo;s License.</li></ul>
We&rsquo;re hiring a Field Service Engineer within our Diagnostics Division. This is a field-based, remote role.
As a Field Service Engineer II, you&rsquo;ll support customers as a trusted technical expert, responsible for installing, maintaining, and troubleshooting diagnostic instruments while ensuring compliance and customer satisfaction. You&rsquo;ll manage your territory, resolve complex issues, and partner cross-functionally to deliver exceptional service and achieve business goals. Your work ensures reliable diagnostics that directly impact patient care.
What You&rsquo;ll Work On<ul><li>
Install and Maintain Diagnostic Systems: Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards.</li><li>
Troubleshoot and Resolve Issues: Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines.</li><li>
Own Customer Satisfaction: Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication.</li><li>
Manage Territory Effectively: Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hours coverage, and travel for training or critical account support.</li><li>
Ensure Compliance and Safety: Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits.</li><li>
Collaborate and Mentor: Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability.</li><li>
Achieve Business Metrics: Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts.</li><li>
Continuous Improvement: Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.</li></ul>
Required Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent relevant experience.
</li><li>2-5 years of experience in Engineering or Laboratory Technology.
</li><li>Ability to travel 30% within the assigned territory.</li></ul>
Experience Preferred:
<ul><li>Strong troubleshooting and problem-solving skills with laboratory instrumentation</li><li>
Ability to work independently and thrive in team environments</li><li>
Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting)</li><li>
Effective communication and interpersonal skills.
</li></ul>Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. 
The base pay for this position is $26.50 &ndash; $53.00 per hour. In specific locations, the pay range may vary from the range posted.</div>

Field Service Engineer II- Boston, MA

sdna global

We are seeking a highly motivated and experienced Lab IT Engineer to support laboratory IT operations for one of the largest pharmaceutical organizations in the industry. The ideal candidate will have hands-on experience supporting laboratory systems, scientific instruments, desktop environments, and end users within regulated pharmaceutical, biotechnology, or life sciences environments.Key Responsibilities<ul><li>Provide onsite IT support for laboratory and research environments.</li><li>Support and maintain laboratory instruments, instrument-connected workstations, and associated software applications.</li><li>Troubleshoot hardware, software, network connectivity, and instrument communication issues.</li><li>Install, configure, upgrade, and maintain desktop computers, laptops, printers, and peripheral devices.</li><li>Coordinate with laboratory users, vendors, and cross-functional IT teams to resolve technical issues.</li><li>Support instrument connectivity and integration with laboratory systems and enterprise applications.</li><li>Perform software deployments, patch management, and system upgrades in compliance with company standards.</li><li>Maintain accurate documentation of incidents, changes, configurations, and procedures.</li><li>Ensure compliance with GMP, GxP, FDA, and other regulatory requirements.</li><li>Participate in project activities, equipment deployments, migrations, and technology refresh initiatives.</li><li>Provide timely incident resolution and excellent customer service to laboratory personnel.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>3+ years of experience supporting IT systems in pharmaceutical, biotechnology, healthcare, or laboratory environments.</li><li>Experience with laboratory instrument support and instrument-connected systems.</li><li>Strong knowledge of Windows operating systems, desktop support, and troubleshooting.</li><li>Experience with Active Directory, Microsoft Office 365, and enterprise IT environments.</li><li>Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, and network troubleshooting).</li><li>Experience working with ticketing systems such as ServiceNow.</li><li>Excellent communication and customer support skills.</li><li>Ability to work independently in a fast-paced laboratory environment.</li></ul>Pay: $40.00 - $45.00 per hourWork Location: In person

IT Lab Engineer - Benchtop

Explore 11+ Cloud engineer in Boston this June. Find roles across top companies and apply now to boost your career.