csr customer support customer service representative night

Luminey

Customer Support Representative (CSR)Company: Bin Khalid Group (BKG) Location: Bahria Town, Lahore Job Type: Full-Time (Onsite) Experience Required: 3&ndash;5 YearsBin Khalid Group (BKG) is seeking a professional and customer-oriented Customer Support Representative (CSR) to become part of our growing team. The selected candidate will play a key role in managing customer communications, resolving queries efficiently, and ensuring a positive customer experience through timely and effective support services.Key Responsibilities<ul><li>Respond to customer queries via phone calls, emails, and face-to-face interactions</li><li>Address customer concerns and complaints professionally while ensuring prompt resolution</li><li>Maintain detailed and accurate records of customer communications, feedback, and transactions</li><li>Follow up with customers to confirm issue resolution and overall satisfaction</li><li>Collaborate with internal departments to resolve customer-related matters effectively</li><li>Build and maintain strong relationships with clients through exceptional service</li><li>Ensure high standards of customer engagement and support at all times</li></ul>Requirements<ul><li>3&ndash;5 years of experience in Customer Support or a similar CSR role</li><li>Strong verbal and written communication skills</li><li>Excellent interpersonal and customer service abilities</li><li>Effective problem-solving and multitasking capabilities</li><li>Proficiency in CRM software and MS Office applications</li><li>Bachelor&rsquo;s degree will be preferred</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional and collaborative onsite working environment</li><li>Career growth and professional development opportunities</li><li>Supportive team culture with continuous learning opportunities</li></ul>Share your resume on this link : https://paypeople.app/#/Careers/jobs?id=5eb72e61-4a4b-48be-a269-65ab42deb8cc&amp;cid=8788Work Location: In person

Customer Support Representative (CSR)

Location: DHA Phase 4, Lahore Industry: Automobile Experience Required: 2&ndash;5 Years Job Type: Full-TimeJob OverviewWe are looking for a professional and customer-focused Customer Support Representative (CSR) in the automobile industry. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring an excellent customer experience.Key Responsibilities<ul><li>Handle customer inquiries via calls, emails, and face-to-face interactions</li><li>Provide accurate information regarding vehicles, services, and company procedures</li><li>Assist customers with bookings, follow-ups, and after-sales support</li><li>Resolve customer complaints in a professional and timely manner</li><li>Maintain proper records of customer interactions and feedback</li><li>Coordinate with sales and service teams for issue resolution</li><li>Ensure high levels of customer satisfaction</li><li>Support daily operational customer service tasks</li></ul>Requirements<ul><li>2&ndash;5 years of experience in customer support (automobile industry preferred)</li><li>Strong communication and interpersonal skills</li><li>Professional and presentable personality</li><li>Good problem-solving and multitasking abilities</li><li>Basic knowledge of MS Office and computer systems</li><li>Ability to work in a fast-paced environment</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities in the automobile industry</li><li>Professional and supportive working environment</li><li>Career development and learning exposure</li></ul>Work Location: In person

Customer Support Representative (CSR) – Automobile Industry

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

AV Private Limited

Job SummaryWe are looking for a professional and customer-focused Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product/service information, and maintaining positive customer relationships through excellent communication and problem-solving skills.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media professionally and promptly.</li><li>Handle customer complaints and provide appropriate solutions within the given time frame.</li><li>Maintain accurate customer records and update information in CRM/HRMS systems.</li><li>Provide complete and accurate information about company products and services.</li><li>Follow communication procedures, guidelines, and company policies.</li><li>Escalate unresolved issues to the relevant department when necessary.</li><li>Meet individual and team performance targets.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Coordinate with internal departments to ensure customer satisfaction.</li><li>Prepare daily and weekly reports related to customer interactions and complaints.</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree preferred.</li><li>Proven experience in Customer Service, Call Center, or BPO industry is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office and CRM software.</li><li>Strong listening and negotiation skills.</li><li>Ability to work in rotational shifts if required.</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

IGET Solutions PVT Ltd

IGET SOLUTIONS PVT LTD is looking for a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will manage customer interactions, address inquiries, and ensure a positive experience for every client. If you enjoy helping people and resolving issues efficiently, we want to hear from you!Key Responsibilities:<ul><li>Professionally and courteously handle customer calls.</li><li>Respond to inquiries via phone, email, or live chat promptly.</li><li>Provide accurate information about company services, processes, and policies.</li><li>Resolve customer complaints and concerns while maintaining a positive experience.</li><li>Maintain detailed and accurate records of all customer interactions.</li><li>Follow up with customers to ensure issues are fully resolved.</li><li>Consistently deliver professional and high-quality customer support.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and active listening abilities.</li><li>Ability to remain calm and professional under pressure.</li></ul>Shift &amp; Location:<ul><li>Timings: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore</li></ul>If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!Pay: Up to Rs80,000.00 per monthWork Location: In person

Customer Support Agent-Bahria Town

IGET SOLUTIONS PVT LTD is seeking a dedicated, customer-oriented, and professional Customer Service Representative to join our growing team. In this role, you will be responsible for managing customer interactions, addressing inquiries, and ensuring an exceptional customer experience across all communication channels. If you are passionate about helping customers and resolving issues efficiently, we would love to hear from you.Key Responsibilities<ul><li>Handle customer calls professionally, courteously, and efficiently.</li><li>Respond promptly to customer inquiries via phone, email, and live chat.</li><li>Provide accurate information regarding company services, procedures, and policies.</li><li>Resolve customer concerns and complaints while ensuring a positive customer experience.</li><li>Maintain detailed and accurate records of customer interactions and transactions.</li><li>Follow up with customers to confirm that issues have been resolved satisfactorily.</li><li>Deliver consistently high-quality customer support in a professional manner.</li></ul>Requirements<ul><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to remain calm, professional, and solution-focused under pressure.</li><li>Customer-focused mindset with a commitment to delivering outstanding service.</li><li>Strong organizational and multitasking skills.</li></ul>Shift &amp; Location<ul><li>Timings: 5:00 PM &ndash; 2:00 AM (Night Shift)</li><li>Location: On-site at 31/A-Plaza, AA Block, Sector D, Canal Heights, Bahria Town, Lahore</li></ul>If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, IGET SOLUTIONS PVT LTD is the right place for you!Work Location: In personPay: Up to Rs80,000.00 per monthWork Location: In person

Truck Dispatcher-Bahria Town

BM Global

A Truck Dispatch Sales Agent (or Sales Representative) is responsible for acquiring new trucking clients (owner-operators or small fleets) by cold calling, promoting dispatch services, and closing deals. Work in fast-paced, night-shift environments, utilizing CRM tools, handling client negotiations, and building lasting relationships, typically for US-based logistics, with compensation including a base salary and commission.Key Responsibilities<ul><li>Business Development: Conduct cold calls and follow up with potential trucking company clients to promote dispatch services.</li><li>Sales Closing: Clearly explain service benefits, handle objections, and secure signed agreements with new carriers.</li><li>Client Onboarding: Manage the initial setup of new carriers, ensuring all required documentation is collected and accurate.</li><li>Relationship Management: Maintain ongoing communication with clients to ensure satisfaction, retention, and high service usage.</li><li>Target Achievement: Meet or exceed weekly and monthly sales targets for new client acquisitions and revenue generation.</li><li>Administrative Accuracy: Keep detailed, up-to-date records in CRM systems.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Proven experience in sales, telemarketing, or customer service, preferably in the logistics or transportation industry.</li><li>Communication: Exceptional English communication skills (verbal and written).</li><li>Negotiation: Strong persuasion and negotiation skills to handle rate negotiations and service agreements.</li><li>Technical Skills: Familiarity with CRM software, Microsoft Office, and basic internet research tools.</li><li>Flexibility: Ability to work night shifts to align with US time zones.</li><li>Industry Knowledge: Basic knowledge of truck types, load boards, and US logistics market operations is advantageous.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Sales Agent Trucking Campaign (Truck Dispatcher)

Explore 255+ Csr customer support customer service representative night in Lahore this June. Find roles across top companies and apply now to boost your career.