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call center representative

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director call center sales

Markraft

Company DescriptionMashkraft delivers innovative technology solutions to clients who are redefining their industries and business models. The organization is driven by a strong passion for emerging technology trends and their real-world impact. contributing to technology that is actively changing the way people do business.Role DescriptionThis full-time, on-site Call Center Representative (Outbound Sales US) role is based in Lahore. The Call Center Representative will make outbound calls to prospective and existing customers in the US market to promote products and services, qualify leads, and close sales in alignment with company targets. Daily responsibilities include following scripted and non-scripted sales pitches, answering customer questions, handling objections, and recording detailed call notes in the system. The role involves maintaining high levels of customer satisfaction, meeting performance metrics such as call volume and conversion rates, and collaborating with team members and supervisors to improve sales strategies. The representative will also stay current on product knowledge, pricing, and promotional offers to ensure accurate and persuasive communication.Required Skills <ul><li>Strong Customer Satisfaction orientation, including the ability to build trust, handle concerns, and maintain positive relationships.</li><li>Excellent Interpersonal Skills, active listening, and clear verbal communication in English, particularly for US-based customers.</li><li>Solid Computer Literacy, including proficiency with call center software, CRM tools, and standard office applications.</li><li>Ability to work on-site in Lahore, meet sales and performance targets, and adapt to a fast-paced, metric-driven environment.</li><li>Prior experience in international outbound sales or BPO/call center operations is preferred.</li><li>High school diploma or equivalent required; further education in business, marketing, or communication is a plus.</li><li>Willingness to work US shifts and maintain a professional, ethical approach to customer interactions.</li></ul>Qualifications<ul><li>Bachelors Degree / A- Level - Fresh A Level Students are Encouraged to Apply</li><li>Strong English Verbal Skill without Accenet</li><li>Knowledge of CRM tools such as Sakari, Salesforce etc</li><li>Ability to work in pressure</li></ul>Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agent (Outboud US)

Digital Hub Sol

We are looking for a powerhouse Sales Closer &amp; Team Lead to manage our lead generation agents and close deals.We run an active, in-house call center that generates high-interest leads for our GMB (Google My Business) and digital marketing services. Your job is two-fold: lead and mentor our team of cold callers/lead generators to maximize their performance, and step in to close the warm opportunities they tee up for you.Key Responsibilities<ul><li>Close Warm Leads: Take over warm handoffs from our lead generation agents, conduct high-impact sales pitches, and close the deals.</li><li>Lead &amp; Mentor the Team: Manage, motivate, and coach our call center agents to help them improve their pitch, handle initial objections, and generate higher-quality leads.</li><li>Optimize the Handoff: Streamline the transition process from agent call to closer call to ensure prospects stay hot and don't slip through the cracks.</li><li>Track Team Performance: Monitor daily/weekly call center metrics (dials, reach rate, lead quality) to ensure the team is hitting targets.</li><li>Refine Scripts &amp; Strategies: Update cold calling scripts and rebuttals based on real-time market feedback to help agents book more qualified appointments.</li></ul>What We Are Looking For<ul><li>The Double Threat: Proven success as a high-ticket closer and experience leading/managing a cold outreach or telemarketing team.</li><li>Industry Knowledge: A solid grasp of GMB (Google Business Profiles), local SEO, and digital marketing services to speak confidently to business owners.</li><li>Leadership Skills: The ability to train, inspire, and drive a team of agents to hit their daily lead goals.</li><li>Pipeline Management: Strong organization skills to manage your closing calendar while supervising the agents' pipeline.</li><li>Results-Driven Attitude: Someone who thrives on commissions, team bonuses, and hitting targets.</li></ul>What We Offer<ul><li>Warm Pipeline: A dedicated team of agents feeding your calendar daily.</li><li>Competitive Base + High Commission: Get paid on your personal closes plus a performance override/bonus based on your team's success.</li><li>Remote Leadership Role: Take ownership of a growing sales department with room for upward mobility.</li></ul>How to ApplyIf you are a proven closer who knows how to motivate a call center team and run a tight sales pipeline, send us your resume and a quick voice note or summary of your experience managing agents and closing digital marketing deals. 03047598786Pay: Rs130,000.00 - Rs150,000.00 per monthWork Location: In person

Sales Closer & Call Center Team Lead (Digital Marketing & GMB)

Location: Johar Town, Lahore, Pakistan (On-site)Shift: Night / Evening Shift (5pm to 3am)Job Type: Full-TimeBase Salary: 120,000 &ndash; 150,000 PKR / month (Based on experience)Commission: 10 PKR per unit sold (Uncapped volume incentives)Are you a high-performing Call Center Agent who knows how to close the deal on the phone?Planet Cellular Inc. is expanding its outbound sales desk in Lahore! We are looking for sharp, target-driven Outbound Tele sales Agents who can pitch, negotiate, and close end-to-end bulk B2B mobile device deals directly.Unlike typical call center lead-generation roles, you will own the entire sales cycle&mdash;from cold pitch to closing the deal and securing the order. If you have proven phone-closing skills, a background in US B2B campaigns, and thrive on high-volume unit commissions, this is your high-earning opportunity.About Planet Cellular Inc.At Planet Cellular Inc. (www.planetcellinc.com), we are a global wholesale distributor of mobile devices (unlocked, carrier-branded, and graded/refurbished), tablets, IoT hardware, and accessories. Supplying US electronics retailers, repair chains, and regional distributors, we deliver top-tier inventory at competitive market prices.Key Responsibilities<ul><li>High-Volume Outbound Closing: Execute outbound calls to prospective B2B buyers, store owners, and electronics purchasing managers across the USA.</li><li>End-to-End Deal Closing: Pitch stock lots, negotiate bulk pricing, handle objections, and successfully close the full order on the call&mdash;no hand-offs to account managers required.</li><li>Margin &amp; Order Management: Calculate unit pricing, confirm inventory availability, and process sale commitments.</li><li>Pipeline &amp; CRM Management: Maintain active call records, follow up with warm prospects, and manage your daily deal pipeline using CRM software.</li><li>Account Repeat Orders: Maintain rapport with closed clients to secure recurring bulk mobile device orders.</li></ul>Required Qualifications &amp; Experience<ul><li>Experience: 1 to 3+ years of outbound tele sales or call center experience. Strong preference for candidates with experience on US B2B campaigns, especially within the mobile, telecom, or consumer electronics sectors.</li><li>Full Sales Cycle Skills: Proven track record of directly closing sales on the phone, handling tough objections, and asking for the business.</li><li>Communication: Exceptional spoken English with a clear American/neutral accent and persuasive phone etiquette.</li><li>Availability: Committed to working on-site during night shift hours at our office in Johar Town, Lahore.</li></ul>Preferred / Bonus Qualifications<ul><li>Prior experience selling mobile phones, refurbished hardware, or wholesale electronics.</li><li>Familiarity with CRM tools and handling volume-based inventory pricing structures.</li></ul>Compensation, Perks &amp; Work Environment<ul><li>Competitive Base Salary: 120,000 to 150,000 PKR / month (commensurate with sales experience).</li><li>High-Volume Commission Structure: 10 PKR for every single unit sold (e.g., closing a batch of 2,000 units = 20,000 PKR commission on a single deal).</li><li>Uncapped Earnings: No ceiling on the total volume you can sell or the commissions you can earn.</li><li>Modern Office Setup: Professional, dynamic workspace located in Johar Town, Lahore.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthWork Location: In person

Outbound Tele sales Agent / Phone Closing Representative (USA B2B)

Arkaa.pk

Job Opportunity: Experienced Travel Sales &amp; Ticketing Agents (Lahore Office)Salary: Rs 35,000 &ndash; Rs 150,000 per month Location: Lahore Job Type: Full-time &mdash; Permanent &amp; Career-Oriented RoleA well-reputed UK-based Travel Agency is expanding its team in Lahore and is looking for experienced Flight Booking &amp; Sales Agents for our call centre.We are specifically seeking candidates with experience working in UK, US, or Canada-based travel agencies.Requirements:<ul><li>Minimum Intermediate (Inter) education.</li><li>6 months to 1+ year of experience in an English call center&mdash;preferably travel industry campaigns (UK/US/Canada).</li><li>Excellent English communication skills.</li><li>Strong sales mindset and ability to handle customers confidently.</li><li>Must be a team player with a professional attitude.</li><li>Hands-on experience with flight bookings, ticketing, re-issuance, cancellations is highly preferred.</li></ul>Key Responsibilities:<ul><li>Attend inbound calls for flight inquiries from UK/US/Canada customers.</li><li>Provide best flight options at competitive prices.</li><li>Reserve, issue, reissue, and cancel tickets professionally.</li><li>Manage refunds, date changes, and customer support.</li><li>Deliver exceptional service to build long-term clients.</li></ul>Note:This is a permanent and stable career opportunity, not a temporary call center job. Ideal for individuals looking to build a long-term career in the travel industry.Job Type: Full-timePay: Rs35,000.00 - Rs150,000.00 per monthWork Location: In person

Travel Agent

Titan tech

We are looking for a motivated and customer-focused Customer Service Representative (CSR) to join our inbound call center team. The ideal candidate will handle incoming calls, assist customers with inquiries, and identify sales opportunities to promote our products and services.Key Responsibilities:<ul><li>Handle inbound customer calls in a professional and timely manner</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues efficiently</li><li>Identify customer needs and recommend suitable solutions</li><li>Meet or exceed sales targets and performance metrics</li><li>Maintain records of customer interactions in the system</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Previous call center or sales experience preferred</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills</li><li>Positive attitude and problem-solving mindset</li></ul>What We Offer:<ul><li>Competitive salary + commission</li><li>Training and career growth opportunities</li><li>Friendly and supportive work environment</li></ul>How to Apply: Interested candidates can apply through Indeed or send their resume to 03267888111Pay: Rs50,000.00 - Rs200,000.00 per monthWork Location: In person

Experienced inbound agents

BM Global

Job Summary:We are looking for a highly motivated and proactive Business Development Officer to join our growing call center team. In this role, you will be responsible for generating new business opportunities, forming partnerships, and driving revenue growth through strategic outreach and client engagement. You will play a key role in expanding our client base and increasing the profitability of our call center operations.Key Responsibilities:<ul><li>Identify potential clients and business opportunities in target markets (e.g., customer service, telemarketing, BPO outsourcing).</li><li>Generate leads through cold calls, emails, networking, and referrals.</li><li>Develop customized proposals and presentations to pitch call center services to prospective clients.</li><li>Work closely with the operations and sales teams to align service offerings with client needs.</li><li>Manage relationships with existing clients and ensure high levels of client satisfaction.</li><li>Track industry trends and market dynamics to identify new revenue streams.</li><li>Negotiate terms, prepare contracts, and help onboard new clients.</li><li>Maintain accurate records of leads, prospects, and closed deals using CRM tools.</li><li>Represent the company at industry events, exhibitions, and client meetings.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>1&ndash;3 years of experience in business development, preferably within a call center or BPO environment.</li><li>Strong verbal and written communication skills.</li><li>Proven track record of meeting or exceeding sales targets.</li><li>Excellent interpersonal, negotiation, and relationship-building skills.</li><li>Comfortable making outbound calls and engaging with decision-makers.</li><li>Proficiency with CRM software and Microsoft Office Suite.</li><li>Ability to work independently and handle multiple projects simultaneously.</li></ul>What We Offer:<ul><li>Competitive salary with commission and incentive structure</li><li>Opportunity to grow within a fast-paced and expanding organization</li><li>Training and professional development opportunities</li><li>A supportive and team-oriented workplace culture</li><li>Health benefits</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you satisfied from mentioned salary package?</li></ul><ul><li>our office is located near EVERCARE HOSPITAL wapda town, Can you commute easily?</li></ul>Work Location: In person

Business Development Executive

Tech Zot

Job DescriptionWe are currently hiring motivated and customer-oriented Travel Consultants to become part of our growing UK inbound travel agency. If you have experience in travel, customer support, sales, or a call center environment and enjoy helping customers plan their journeys, we'd love to hear from you.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner.</li><li>Assist customers with travel bookings, itinerary updates, and related travel services.</li><li>Deliver exceptional customer service and build strong client relationships</li><li>Identify sales opportunities and achieve performance targets</li><li>Maintain accurate customer records and follow company procedures</li></ul>Requirements<ul><li>Intermediate minimum qualification (Bachelor&rsquo;s degree preferred)</li><li>Strong English communication and active listening skills</li><li>1&ndash;3 years of experience in a travel agency, call center, customer service, sales, or a related role</li><li>Previous experience in the travel and tourism industry is a plus</li><li>Customer-focused with a professional approach to client interactions</li><li>Target-driven, reliable, and motivated to grow professionally</li><li>Must be able to commute to our office in Gulberg, Lahore</li></ul>Salary &amp; Benefits<ul><li>Competitive salary + commission structure</li><li>Earning potential of up to PKR 170,000 per month</li><li>Monthly sales commission</li><li>Regularity and punctuality bonus</li><li>Positive review bonuses</li><li>Monthly lunch/dinner</li><li>Annual increments and career growth opportunities</li><li>Paid leaves</li></ul>Ability to Commute / Relocate<ul><li>Lahore (Applicants must be able to reliably commute or relocate before joining.)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Travel Consultant UK (Female Only)

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