project manager

business analyst

design manager

civil engineer

application developer

enterprise architect

Riyadh Air

<div>About the Company:
<div>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</div>About the Role:
<p>
Are you ready to lead the design and delivery of a secure, scalable, and sustainable data ecosystem using Microsoft Fabric, AKS, and robust governance frameworks?</p><p></p><p><br>
This role will shape unified Guest 360 solutions by integrating diverse data sources and leveraging graph databases to unlock customer insights and drive innovation.</p><p></p><p><br>
You will drive compliance with data privacy regulations, advocate for top tier data management practices, and provide strategic leadership across solution delivery, platform optimization, and enterprise wide data initiatives.</p><p></p><p><br>
Embedded within the Enterprise Architecture and Technology Strategy function, this role will align data architecture strategy with business priorities, digital transformation, and regulatory requirements to support agile decision making.</p><p></p><p><i><br>
Be part of the team shaping aviation through data informed insights and architectural excellence.</i></p><br>
<p></p>
About You:
<p>
Degree qualified with a minimum of 10 years of experience in Enterprise Data Architecture.</p><p>
Deep knowledge of Cosmos DB (MongoDB API &amp; PostgreSQL API) and Graph databases.</p><p>
Certifications in leading cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP), along with expertise in Kubernetes and integration tools, are highly desirable. Familiarity with architecture frameworks like TOGAF and SAFe is also preferred.</p><p></p><p><br>
Proven track record in delivering Guest 360, Customer 360, or Master Data Management (MDM) solutions on scale.</p><p>
We&rsquo;d love to hear from you even more if you have hands-on experience with data governance frameworks, metadata management, and data cataloguing tools.</p><p>
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.</p><p>
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</p></div><p></p>

Enterprise Data Architect

Accenture Middle East

<div>
 <p>
  <strong>
   Accenture Strategy &amp; Consulting
  </strong>
 </p>
 <p>
  In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights
  </li>
  <li>
   Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs
  </li>
  <li>
   Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.
  </li>
  <li>
   Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure
  </li>
  <li>
   Collaborate with clients and within Accenture to align their business and technology priorities
  </li>
  <li>
   Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices
  </li>
  <li>
   Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain
  </li>
  <li>
   Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong data-driven consulting with focus on business and technology value architecting and realization
  </li>
  <li>
   Ability to act independently to determine methods and procedures on assignments
  </li>
  <li>
   Management of team efforts at a client or within Accenture
  </li>
  <li>
   Ability to pull-through business opportunities
  </li>
  <li>
   Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud
  </li>
  <li>
   Experience in technology advisory and/or implementation
  </li>
  <li>
   Industry experience in public sector or government owned entities directly or through consulting engagements
  </li>
  <li>
   Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy
  </li>
  <li>
   Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)
  </li>
  <li>
   Arabic speaking and fluent English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why join us?
  </strong>
 </p>
 <ul>
  <li>
   We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
  </li>
  <li>
   You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
  </li>
  <li>
   Flexible work arrangements and a range of benefits including competitive rewards
  </li>
  <li>
   You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
  </li>
  <li>
   You will also have opportunities to make a difference to the communities in which we work and live
  </li>
 </ul>
 <p>
 </p>
</div>


Technology Strategy/Enterprise Architect Consultant – Public Sector

<div>
 <strong>
  Location: Riyadh, Saudi Arabia
  <br/>
  <br/>
 </strong>
 <strong>
  About Accenture
  <br/>
  <br/>
 </strong>
 Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at
 <strong>
  www.accenture.com
 </strong>
 .
 <br/>
 <br/>
 <strong>
  Accenture Strategy &amp; Consulting
  <br/>
  <br/>
 </strong>
 In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights
  <br/>
 </li>
 <li>
  Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs
  <br/>
 </li>
 <li>
  Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.
  <br/>
 </li>
 <li>
  Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure
  <br/>
 </li>
 <li>
  Collaborate with clients and within Accenture to align their business and technology priorities
  <br/>
 </li>
 <li>
  Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices
  <br/>
 </li>
 <li>
  Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain
  <br/>
 </li>
 <li>
  Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Key Skills
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Strong data-driven consulting with focus on business and technology value architecting and realization
  <br/>
 </li>
 <li>
  Ability to act independently to determine methods and procedures on assignments
  <br/>
 </li>
 <li>
  Management of team efforts at a client or within Accenture
  <br/>
 </li>
 <li>
  Ability to pull-through business opportunities
  <br/>
 </li>
 <li>
  Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud
  <br/>
 </li>
 <li>
  Experience in technology advisory and/or implementation
  <br/>
 </li>
 <li>
  Industry experience in telecommunication or related industries either directly or through consulting engagements
  <br/>
 </li>
 <li>
  Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  External Hire Archetype
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy
  <br/>
 </li>
 <li>
  Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)
  <br/>
 </li>
 <li>
  Arabic speaking and fluent English
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Why join us?
  <br/>
  <br/>
  <br/>
 </strong>
 <li>
  We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
  <br/>
 </li>
 <li>
  You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
  <br/>
 </li>
 <li>
  Flexible work arrangements and a range of benefits including competitive rewards
  <br/>
 </li>
 <li>
  You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
  <br/>
 </li>
 <li>
  You will also have opportunities to make a difference to the communities in which we work and live
  <br/>
  <br/>
  <br/>
 </li>
 <strong>
  Next Steps
  <br/>
  <br/>
 </strong>
 If this sounds like the ideal role, career and company for you, click below to apply.
 <br/>
 <br/>
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 <br/>
 <br/>
 Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
 <br/>
 <br/>
</div>


Technology Strategy/Enterprise Architect Consultant – Telecom Sector

DXC Technology

<div><p><b>Job Description:</b></p><p><b>
Job Description &ndash; Solution Architect (SAP S/4HANA Implementation)</b></p><div></div><p><b>
Job Summary</b></p><p>
The Solution Architect is responsible for defining the end-to-end SAP S/4HANA solution architecture for transformation program in the Kingdom of Saudi Arabia. This role ensures that business requirements are translated into scalable, secure, and integrated SAP solutions that align with enterprise IT landscape and strategic objectives.</p><p>
The Solution Architect will provide design authority across functional and technical domains, guiding workstreams on solution decisions, ensuring compliance with best practices, and managing integration with legacy and third-party systems. The role requires deep expertise in SAP S/4HANA, excellent cross-module understanding, and the ability to balance business, technical, and regulatory requirements.</p><div></div><p><b>
Key Processes</b></p><ul><li>
SAP Solution Architecture Design &amp; Governance</li><li>
Cross-Module Design Authority (FI/CO, MM, SD, HCM, Procurement, Analytics, etc.)</li><li>
Enterprise Integration &amp; Interface Design (SAP BTP, PI/PO, CPI, APIs)</li><li>
Data Architecture &amp; Migration Strategy Oversight</li><li>
Security, Roles &amp; Authorization Design Alignment</li><li>
Infrastructure &amp; Cloud Architecture (RISE with SAP, On-Premise, Hybrid)</li><li>
Non-Functional Requirements (Performance, Scalability, Availability, Security)</li><li>
Compliance with Regulatory &amp; IT Policies</li><li>
Technical Risk Management &amp; Design Escalations</li><li>
Innovation Roadmap (BTP, AI, Analytics, Mobility)</li></ul><div></div><p><b>
Key Responsibilities</b></p><ul><li>
Lead the definition of the <b>overall SAP S/4HANA solution architecture</b>, ensuring alignment with IT strategy and business requirements.</li><li>
Serve as the <b>design authority</b>, reviewing and approving functional and technical design decisions across modules and integrations.</li><li>
Ensure <b>end-to-end solution consistency</b>, covering process flows, data models, interfaces, and security.</li><li>
Collaborate with business stakeholders to ensure that <b>process design and system architecture</b> are fit-for-purpose and scalable.</li><li>
Define and oversee the <b>integration strategy</b> for SAP with legacy systems, third-party applications, and cloud platforms.</li><li>
Drive the <b>data migration and data governance strategy</b>, ensuring quality, consistency, and compliance.</li><li>
Work closely with Basis, Security, and Infrastructure teams to ensure <b>performance, availability, and resilience</b> of the SAP landscape.</li><li>
Ensure compliance with <b>KSA regulatory standards</b>, cybersecurity requirements, and enterprise architecture guidelines.</li><li>
Provide thought leadership on <b>SAP innovations</b> (e.g., SAP BTP, AI/ML, analytics, automation).</li><li>
Support governance forums by presenting <b>architecture options, trade-offs, and recommendations</b>.</li><li>
Collaborate with the Program Director, Project Managers, and QA Lead to ensure solution quality and delivery assurance.</li><li>
Mentor consultants and guide workstream leads on architectural principles and integration patterns.</li></ul><div></div><p><b>
Required Qualifications &amp; Skills</b></p><p><b>
Education &amp; Certifications</b></p><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field (Master&rsquo;s preferred).</li><li>
SAP Certified Technology/ Application Professional in relevant modules (S/4HANA, Integration, or Cloud).</li><li>
Enterprise Architecture certification (TOGAF, Zachman, or equivalent) desirable.</li><li>
Cloud certifications (Azure, AWS, or GCP) preferred.</li></ul><p></p><p><b>
Experience</b></p><ul><li>
12&ndash;15 years of SAP experience, with at least 5 years as a <b>Solution Architect</b> on large-scale SAP programs.</li><li>
Proven experience in <b>SAP S/4HANA end-to-end implementations</b> (at least two full cycles).</li><li>
Strong cross-functional knowledge in <b>Finance, Logistics, Procurement, HCM, and Analytics</b>.</li><li>
Experience in <b>multi-vendor and hybrid cloud/on-premise SAP landscapes</b>.</li><li>
Familiarity with <b>public sector or regulated industry implementations</b> in KSA/GCC highly desirable.</li></ul><p></p><p><b>
Technical &amp; Functional Skills</b></p><ul><li>
Strong expertise in SAP S/4HANA architecture, including <b>core modules and industry solutions</b>.</li><li>
Deep understanding of <b>integration technologies</b> (CPI, PI/PO, APIs, middleware).</li><li>
Hands-on knowledge of <b>data migration strategies and tools</b> (SAP Data Services, Migration Cockpit).</li><li>
Strong awareness of <b>security and compliance frameworks</b> (SoD, GRC, cybersecurity).</li><li>
Familiarity with <b>BTP services, Fiori, and SAP Analytics Cloud</b>.</li><li>
Ability to evaluate and recommend <b>new SAP technologies and innovations</b>.</li></ul><p></p><p><b>
Soft Skills</b></p><ul><li>
Strong analytical and problem-solving skills with a strategic mindset.</li><li>
Excellent communication and ability to explain technical concepts to business stakeholders.</li><li>
Leadership skills to guide cross-functional teams and drive consensus on solution decisions.</li><li>
Ability to manage conflicts and make balanced trade-off decisions.</li><li>
Collaborative, customer-focused, and culturally aware (Middle East environment).</li></ul><div></div><p><b>
Work Environment &amp; Conditions</b></p><ul><li>
Based in KSA, working closely with IT and business stakeholders.</li><li>
Requires flexibility for workshops, solution reviews, and cutover support.</li><li>
Close collaboration with SAP consultants, Basis/security teams, and integration specialists.</li><li>
Exposure to highly complex, large-scale digital transformation environments.</li></ul><p></p><p>
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p><p></p><p><b>
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</b> here<b><i>.</i></b></p></div><p></p>

Solution Architect (SAP S/4HANA Implementation)

Red Hat

<div><div>The Red Hat Services team is looking for an App Dev Architect to join us in Riyadh, Saudi Arabia. In this role, you will focus on the core around the processes necessary to promote the adoption of Red Hat Technologies either through migration or modernization of customer environments. You&rsquo;ll work closely with the Consulting, Sales, and Presales teams to achieve your goals. You will serve as a customer advocate to architect the right solutions and to ensure that those solutions are implemented and supported in an innovative and reliable way. You&rsquo;ll be expected to learn our offerings quickly, especially Red Hat OpenShift Container Platform.<br>
As an Architect, your tasks will include helping customers to understand their current and desired state of container and cloud-native application adoption. Ultimate success in the role is to help customers reach their desired state through the use of the Red Hat technology and services portfolio. You&rsquo;ll need to have technical software development expertise, a passion for open source, a thorough understanding of business processes, and the ability to identify and create business value across various organizational levels. In addition, you&rsquo;ll need to have a working knowledge of agile project methodologies and DevOps and technologies.</div><div></div><div><br>
What you will do</div><ul><li><div>
Deliver successful discovery, analysis, and design workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions</div></li><li><div>
Team with our customers to lead the design and implementation of applications using modern AppDev practices and open source emerging technologies. Here are just a few of the domains we cover:<br>
<ul><li>Microservices, API management, and web-scale architectures</li><li>DevOps engineering and application delivery</li><li>Container-based continuous delivery</li><li>Cloud automation, and everything-as-code</li></ul></div></li><li><div>
Apply analysis and define modernization strategies from Red Hat&rsquo;s Application Services portfolio e.g. Quarkus, Fuse, KNative, Istio, 3Scale, Keycloak</div></li><li><div>
Scope delivery projects and guide customers through successful pilot and production deployments</div></li><li><div>
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk</div></li><li><div>
Address the customer&rsquo;s technical, development, and strategic IT requirements as the main point of contact for Red Hat&rsquo;s professional services</div></li><li><div>
Use industry practices and Red Hat's policies and procedures to solve diverse problems</div></li></ul><div></div><div><br>
What you will bring</div><ul><li><div>
7+ years of experience working in an application architect, solutions architect, enterprise architect, or architect consulting delivery role</div></li><li><div>
Proven record of working in a strategic advisory capacity to senior IT operations and engineering professionals and business executives</div></li><li><div>
Outstanding verbal and written communication skills; extensive experience presenting even to C-level executives</div></li><li><div>
Comfortable working with highly distributed teams, including interaction with the open source communities via email and other communication tools</div></li><li><div>
Solutions sales experience in an environment with multiple products and services</div></li><li><div>
Background in architecting and designing complex customer solutions in a rapidly evolving technology domain</div></li><li><div>
Extensive knowledge of Openshift or other Kubernetes solutions</div></li><li><div>
Experience running microservices based on container runtime in private, public and hybrid clouds</div></li><li><div>
Experience in application development, modernization and enterprise application architecture, including microservices</div></li><li><div>
Experience delivering applications to production in most popular programming languages (Java, Python, NodeJS,.NET, C++...)</div></li><li><div>
Development experience with Microsoft .Net would be a plus</div></li><li><div>
Experience with configuring and consuming modern application delivery tools, in development and deployment of applications to production</div></li><li><div>
Good presentation and communication skills in English</div></li><li><div>
Knowledge of and operational experience with new services methodologies related to next generation application migration and modernization, Platform-as-a-Service (PaaS), or agile and DevOps</div></li><li><div>
Competence to quickly embrace and understand new technologies; ability to comprehend new information and understand complex topics</div></li><li><div>
Multiple years of experience focused on application development, maintenance, and support including supporting infrastructure</div></li><li><div>
Proven ability to work with distributed cross-functional teams to achieve success on behalf of customers</div></li><li><div>
Excellent communication skills in English</div></li><li><div>
Ability to study and quickly learn and put into practice new topics<br>
Passion for open source, software, tooling, and automation</div></li><li><div>
Experience across one or more vertical industry areas is a plus</div></li></ul><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div><br>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

App Dev Architect

Confidential Government

<div>
 <ul>
  <li>
   <strong>
    Title
   </strong>
   : Enterprise Architecture Associate Principal
  </li>
  <li>
   <strong>
    Type
   </strong>
   : FTE
  </li>
  <li>
   <strong>
    Competencies needed
   </strong>
   :
  </li>
  <li>
   <strong>
    Enterprise Architecture Leadership
   </strong>
   : expertise in frameworks (TOGAF, Zachman) and holistic EA blueprinting.
  </li>
  <li>
   <strong>
    Strategic Technology Planning
   </strong>
   : ability to transform and align business goals and transformation agendas into tangible IT solutions
  </li>
  <li>
   <strong>
    Solution &amp; Design Expertise
   </strong>
   : strong capability in designing, developing, and maintaining IT architectures.
  </li>
  <li>
   <strong>
    Innovation &amp; Continuous Improvement
   </strong>
   : skilled in benchmarking, adopting emerging technologies, and driving optimization.
  </li>
  <li>
   <strong>
    Stakeholder Engagement
   </strong>
   : proven strength in cross-functional collaboration, governance, and communication.
  </li>
  <li>
   <strong>
    Domain Understanding
   </strong>
   : Proven track record in real estate or municipal industries or something similar (Preferred).
  </li>
  <li>
   <strong>
    Finance Knowledge
   </strong>
   : deep rooted knowledge different Financial Analysis such as ROI and different Cost optimization activities.
  </li>
  <li>
   <strong>
    Communication skills
   </strong>
   : able to communicate with C-Level stakeholder and lead technology negotiation with Internal/External stakeholders.
  </li>
  <li>
   <strong>
    Technical Skills
   </strong>
   : familiar with different technical roles such as Infrastructure, Integrations, Cloud &hellip; etc.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   7+ years of experience in enterprise architecture or a related technical role.
  </li>
 </ul>
 <p>
  <strong>
   Academic Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in computer science, Information Technology, or a related field (required).
  </li>
  <li>
   Master's degree in a relevant field (preferred).
  </li>
 </ul>
 <p>
  <strong>
   Licenses and Certifications
  </strong>
 </p>
 <ul>
  <li>
   TOGAF certified or equivalent certification (preferred)
  </li>
 </ul>
 <p>
 </p>
</div>


Enterprise Architecture Manager

ServiceNow

<div><b>Company Description</b><p><br>
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><b><br>
Job Description</b><p><br>
The Senior Technical Consultant for <b>CRM &amp; Industry Workflows</b> is a technical responsible for guiding clients through the implementation of ServiceNow&rsquo;s <b>Customer Service Management (CSM), </b><b>Field Service Management (FSM)</b></p><p>
This role focuses on delivering best-practice-based solutions that drive business outcomes and enhance operational efficiency. The successful candidate will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate for customer needs within ServiceNow.</p><p><b>
Key Responsibilities</b></p><p>
Project Delivery</p><ul><li><p>
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions.</p></li><li><p>
Oversee technical delivery, ensuring alignment with client requirements and ServiceNow best practices for CSM and FSM implementations.</p></li><li><p>
Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.</p></li><li><p>
Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.</p></li><li><p>
Perform hands on development on the ServiceNow platform leveraging all ServiceNow technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.</p></li><li><p>
Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.</p></li><li><p>
Mentor and guide developers and consultants on best practices in technical design and field service management workflows.</p></li></ul><p></p><p><br>
Pre-Sales Support</p><ul><li><p>
Partner with the pre-sales team to scope complex service engagements involving ServiceNow products and intricate integrations with client systems, with a focus on CSM/FSM.</p></li><li><p>
Demonstrate thought leadership by contributing to webinars, whitepapers, and community groups, highlighting expertise in field service management.</p></li></ul><p></p><p><br>
Product Collaboration</p><ul><li><p>
Engage with ServiceNow product teams to provide feedback and insights on new features, capabilities, and best practices.</p></li><li><p>
Participate in go-to-market strategies for new service offerings, ensuring alignment with field service management trends and customer needs.</p></li></ul><p></p><b><br>
Qualifications</b><p><br>
In order to be successful in this role, we need someone who has:</p><p><b>
Experience:</b></p><ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI&rsquo;s potential impact on the function or industry.</li><li>
A minimum of 8 years in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps</li></ul><p><b>
Customer Service Management Expertise:</b> Proven track record in designing and implementing CSM solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.</p><p><b>
Industry:</b> Financial Services</p><p><b>
Domains:</b> Customer Service Management, Field Service Management</p><p><b>
Leadership Skills:</b> Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in field service contexts.</p><p><b>
Technical Skills:</b> Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within TSOM environments. Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies</p><p><b>
Certifications: </b>Must hold or be able to achieve within the first 90 days ServiceNow certifications for Customer Service Management and Field Service Management Implementation Specialist, and Certified Technical Architect within the first year.</p><p><b>
Languages:</b> Fluency in <b>Arabic</b> and <b>English</b> essential</p><p>
Required Certifications</p><p>
Mandatory:</p><ul><li><p>
Certified System Administrator</p></li><li><p>
Certified Implementation Specialist &ndash; CSM, FSM (within 90 days)</p></li><li><p>
Certified Technical Architect (within first year)</p></li></ul><p>
When not having ServiceNow experience, then similar certification and experience for example with Salesforce:</p><ul><li><p>
Salesforce Service Cloud Consultant</p></li><li><p>
Salesforce CTA</p></li><li><p>
Salesforce Field Service Lightning</p></li></ul><p>
This role is ideal for a technical expert passionate about driving field service transformation and customer service excellence through innovative ServiceNow solutions.</p><b><br>
Additional Information</b><p><b><br>
Work Personas</b></p><p>
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.</p><p><b>
Equal Opportunity Employer</b></p><p>
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.</p><p><b>
Accommodations</b></p><p>
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.</p><p><b>
Export Control Regulations</b></p><p>
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.</p><p>
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</p></div>

Principal Technical Consultant - CRM & Industry Workflows

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