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field service engineer

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Field Service Engineer
<h3 class="jobSectionHeader">Job Description
</h3>Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
<div>Your role:
<ul><li>Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
</li><li>Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
</li><li>Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
</li><li>Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
</li><li>Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions &ndash; PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
</li><li>Support the District Customer Services &amp; Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
</li><li>Use company property with care to ensure optimal results with minimal operational costs
</li><li>Keep abreast of new technologies likely to affect PH range of products
</li><li>Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
</li><li>Responsible for executing service events (maintenance &amp; Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies 
</li></ul> 
You're the right fit if you have:
<ul><li>University degree in Electrical and Electronics Engineering, Biomedical Engineering or relevant disciplines
</li><li>Min.3 years of field service experience, preferably on hands experience in IGT product line.
</li><li>Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting and responding to customers&rsquo; concerns
</li><li>Strong customer service and communication skills
</li><li>Must be able to work both individually and in an established team setting
</li><li>Advanced level of English &amp; Arabic is a must
</li></ul>How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
Onsite roles require full-time presence in the company&rsquo;s facilities.
 
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
this role is a/field/role. 
<div> 
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-FIELD</div></div>

Field Service Engineer

Smiths Group

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
Providing technical leadership across large installations and projects, you&rsquo;ll bring a strong electronic technical problem-solving mentality and exceptional product knowledge. You&rsquo;ll need to be a great communicator, happy to act and take ownership of technical challenges &ndash; and be comfortable involving the right people to get the job done.
In addition to providing leadership to junior colleagues, you&rsquo;ll be responsible for planning and executing technical installations, resolving technical issues and driving customer satisfaction. That means making sure you keep up-to-date on the technical aspects of all products, acting as a champion for a specific product or range:
You&rsquo;ll also be expected to:<ul><li>
Make technical contributions across design, quality assurance, manufacture, installation and commissioning, operation or maintenance of Explosive Trace Detection, X-ray, CT or AMD products, equipment, systems, processes or services.</li><li>
Maximise the customer&rsquo;s operational performance and providing customer assistance where required</li><li>
Assesses product/equipment performance and recommend modifications or improvements</li><li>
Work with third parties to resolve technical issues</li><li>
Document process and procedures and create troubleshooting job aids</li><li>
Inform all stakeholders of technical service issues</li></ul>
You&rsquo;ll be working with customers and colleagues across different departments including management, R&amp;D, technical resources, and sales and marketing. This is a role that requires some travel, and may also require the ability to work outside of normal business hours. 
Qualifications 
<ul><li>
Able to drive results, you should have an Associate degree or related experience, along with the aptitude to learn specialized software programs.</li><li>
Your experience should include troubleshooting, field repair or technical support activities centered on electrical and mechanical systems and equipment.</li></ul> 

Additional Information 
We offer&hellip;
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

<div>Company Description 
Every minute of every day, Smiths Detection&rsquo;s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
Our expertise spans 21 global offices, seven manufacturing sites and five R&amp;D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. 
Job Description 
SUMMARY OF ESSENTIAL FUNCTIONS:
As a highly developed Field Service Engineer, this individual has had extensive training and experience in the support of one or more products in non-intrusive detection field. This individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses advanced electro mechanical product training, including technical and operator training and is could conduct an operator level training to end users. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Must be able to be cross trained on all products in the company&rsquo;s product portfolio and service them at customer site across the Middle East. Must have willingness to work on special projects, some of high visibility. Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others. Has a working knowledge of PC applications (MS Word, Excel &amp; Power Point) to provide clear, concise information summaries as needed.
Troubleshoots, services, installs (deploys) and repairs equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed. Must be able to travel extensively and when not on travel, the individual will provide assistance to the Technical Support staff. Conducts follow up calls with the customer to check system status.
SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:<ul><li>
Responsible for meeting daily service repair needs and driving customer satisfaction</li><li>
Installs, repairs and maintains equipment in the field; provides customer training as required.</li><li>
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis</li><li>
Order, install, and return parts and manages repair parts cycle time</li><li>
Reviews all logs for open issues and prepares formal reports to customers as necessary.</li><li>
Participates in Service sales opportunities and assists with promoting and implementing revenue programs.</li><li>
Ensures that tools and test equipment are properly maintained and calibrated</li><li>
Assesses product/equipment performance based on field support data; recommends modifications or improvements.</li><li>
Seeks to provide technical support to customers and other service professionals as required.</li><li>
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.</li><li>
Possesses a solid level of technical knowledge on the company&rsquo;s X-Ray products.</li><li>
Maintains clear and concise business communication proficiency, both oral and written</li><li>
Establishes and maintains a close relationship with senior level FSE&rsquo;s and Product Specialist in order to support the needs of the customer and remain aware of current technical trends.</li><li>
Exercises every available measure to control and minimize costs.</li><li>
Travel, overtime and work hours other than Sunday-Thursday may be required.</li><li>
Comply with and ensure department compliance with Company health, safety and environmental policies.</li><li>
Other duties as required.</li></ul> 

Qualifications 
POSITION REQUIREMENTS:
Education/Training: Associates Degree or equivalent technical training. Electrical/Electronic Engineering related Degree. Computer literacy required, Experience with Hydraulics and Air-conditioning Systems.
Experience: Minimum of 2-3 years&rsquo; experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Level 3 FSE&rsquo;s should have a minimum of two years field experience with Smiths Detection Service Operations in Cargo Support and may support more than one product line.
Knowledge/Skills: Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must have own credit card and be willing &amp; able to travel at short notice.
Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required.
Languages: English, Arabic, and French if possible.
PHYSICAL/MENTAL REQUIREMENTS:<ul><li>
Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once.</li><li>
Excellent customer service skills and the ability to handle stressful situations.</li></ul><ul><li>
Self-motivated, reliable, and accountable individual</li><li>
Possess outstanding telephone skills</li><li>
Autonomous</li></ul> 

Additional Information 
Join us and we&rsquo;ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You&rsquo;ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You&rsquo;ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.<div></div>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation &ndash; including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career&rsquo;s website (Careers - Smiths Group plc)</div>

Field Service Engineer - Riyadh

GE HealthCare

<div>
 
 The PCS Field Service Engineer is responsible for installing, maintaining, troubleshooting, and servicing medical devices and patient care equipment in hospitals and healthcare facilities. The role ensures that PCS systems operate safely, reliably, and in compliance with regulatory standards. This position supports customers by providing technical expertise, training, and timely service to optimize patient-care workflows.
 
 
 All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.
 
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 <ul>
 <li>
 Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions.
 </li>
 <li>
 Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
 </li>
 <li>
 Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
 </li>
 <li>
 Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
 </li>
 <li>
 Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering, Electronics Engineering, or related field.
 </li>
 <li>
 0&ndash;2 years of experience as Field service of medical or biomedical equipment (preferred).
 </li>
 <li>
 Knowledge of hospital devices, IT connectivity, and troubleshooting.
 </li>
 <li>
 Strong communication, customer service, and problem‑solving skills.
 </li>
 <li>
 Willingness to travel to hospital sites.
 </li>
 </ul>
 
 
</div>

Early Career Trainee- Field Service Engineer

ZOOMLION GULF FZE

Job Title: Service Engineer / Technician &ndash; KSALocation: Kingdom of Saudi Arabia Salary Range: 4,000 &ndash; 5,500 SAR Industry: Heavy Equipment / Earth‑Moving MachineryAbout the RoleWe are looking for skilled and motivated Service Engineers / Technicians to join our team in Saudi Arabia. The ideal candidates will have hands‑on experience in servicing and maintaining earth‑moving machinery and a strong commitment to quality and safety.Key Responsibilities<ul><li>Perform maintenance, troubleshooting, and repair of earth‑moving and heavy machinery.</li><li>Conduct routine inspections and identify mechanical or electrical issues.</li><li>Ensure timely completion of service tasks and accurate reporting.</li><li>Support field operations and provide technical assistance when required.</li><li>Maintain tools, equipment, and service records in accordance with company standards.</li></ul>Requirements<ul><li>Basic knowledge and practical experience in earth‑moving machinery (mandatory).</li><li>Normal English communication skills (mandatory).</li><li>Age not more than 40 years old.</li><li>Ability to work independently and handle field service tasks.</li><li>Saudi Arabia work experience and Saudi driving license are not mandatory, but highly preferred.</li></ul>Preferred Qualifications<ul><li>Previous experience in GCC or heavy equipment industry.</li><li>Strong diagnostic and problem‑solving skills.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Stable, long‑term employment opportunity</li><li>Professional working environment</li><li>Growth and skill‑development opportunities</li></ul>Job Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼5,500.00 per monthExperience:<ul><li>Earthmoving: 2 years (Required)</li></ul>License/Certification:<ul><li>KSA Driver's License (Required)</li></ul>

Service Engineer / Technician – KSA

Grundfos Pumps

<div><div>What is the job about?</div><div> 
</div><div>The Service Field Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer. 
He/she is responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with ASP to address customer requests in an efficient and professional manner</div><div> 
</div><div>Main responsibilities:</div><div> 
</div><ul><li>Makes a risk assessment for every task.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service.</li><li>Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems.</li><li>Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required.</li><li>Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS etc;)</li><li>Registers the identified product quality issues in the systems.</li><li>Assists in project execution &ndash; installation support, commissioning etc..</li><li>Executes the agreed maintenance services and SLA for service agreements;</li><li>Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc.. Including identified leads.</li><li>Prepares inputs for quoting out-of-warranty repairs.</li><li>Collects installed base information.</li><li>Continues learning and development to build up hands-on service capability.</li><li>Masters the use of service tools and equipment.</li><li>Reports matters related to Safety, Health and Environment.</li><li>Lives in Grundfos&rsquo;s core values, takes responsibility for own actions and takes care of colleagues, partners and customers.</li></ul> 
<div></div><div>Your Background:</div><div> 
</div><ul><li>Technical education knowledge of electrical/mechanical engineering</li><li>
2 years of work experience in the industry or comparable environment</li><li>
Experience with pump technology</li><li>
SAP experience preferred</li><li>
Ability to participate in work with processes or projects within the service environment</li></ul><div>
Do you want to learn more?
</div><div>This position is based in Saudi Arabia. If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal.</div><div></div><div> 
If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or YouTube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people.</div><div></div><div> 
We look forward to hearing from you.</div></div>

Service Engineer

Proterial

<div>Location:
Riyadh, Riyadh, Saudi Arabia
Job ID:
R0120304
Date Posted:
2026-03-03
Company Name:
HITACHI ENERGY LTD
Profession (Job Category):
Engineering &amp; Science
Job Schedule:
Full time
Remote:
No
Job Description:
<div>The Opportunity
We are seeking a motivated and enthusiastic Senior Service Engineer &ndash; SCMS to join our team. In this role, you will work independently in the Grid Automation field with opportunities to hold technical discussions with customers and travel across the respective country. As a responsible Senior Service Engineer, you will oversee SLA Programs, Retrofit Upgradations, Extensions, and Modifications of Substation Automation systems for assignments classified as medium or high complexity. You will manage completion of all site activities efficiently, cost-effectively, and in accordance with contract specifications, quality standards, and safety requirements.
How You&rsquo;ll Make an Impact
<ul><li>Represent the Service Engineering function at project and customer meetings and contribute to creating the project execution philosophy and plan. Manage implementation of the project philosophy and plan.
</li><li>Support continuous improvement of project processes, products, and system design through lessons learned feedback and assist Project Managers in issuing claims (new scope of work, cost impact, time impact, risk quantifications, etc.).
</li><li>Manage implementation of changes in design and commissioning as per change management processes and support the tendering team to estimate efforts required for service engineering activities and collaborate with other teams to solve challenging problems and create work plans for your area of responsibility, proactively managing tasks to deliver on time, on quality, and at targeted cost.
</li><li>Conduct real-time risk and opportunity assessments during execution of service engineering activities to ensure safe implementation and identify potential variation requests to support contract claims. Report early any contract, quality, program, or cost issues to management with recommendations for resolution.
</li><li>Act as the Hitachi Energy lead for service engineering activities on a project and ensure that Hitachi Energy is presented professionally in all customer interactions. Interface with customers and external providers for approval of plant acceptance criteria, closure of open issues, and acceptance tests. Coordinate site activities focused on finalizing customer acceptance certification.
</li><li>Manage external organizations providing equipment, systems, or services to the Service Engineering team (e.g., issue permits to work, provide guidance on health and safety requirements and work practices, accept completed work) and actively develop and coach colleagues. Cultivate a network of engineering peers within and outside the business unit. Take a lead role in developing the function within the business unit by gathering and sharing best practices.
</li><li>Follow and provide feedback on standard processes and tools. Ensure implementation of agreed procedures so that all site activities comply with safety regulations and contractual requirements.
</li><li>Prepare project documentation such as Schedule, SAT, MoS, RA, Site Visit Reports, Incident Reports, RCA, etc., in coordination with TL &amp; PM.
</li><li>Prepare design documentation, HMI, and database as per project requirements and perform modification, extension, and upgrade works including scheme checks, system power-up, system integration, communication verification, database engineering and modifications, signal tests, implement cybersecurity controls, cybersecurity tests, SAT, energization checks, etc.
</li><li>Perform preventative and corrective maintenance works and obtain approvals from customers for Service Engineering activities on SCMS systems. Apply and implement safety rules on project sites according to regulations and proactively coordinate and report to the Service Engineering Team Leader.
</li><li>You will be ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</li><li>Living Hitachi Energy&rsquo;s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.
</li></ul>Your Background
<ul><li>A bachelor&rsquo;s degree in electrical or mechanical engineering.
</li><li>6 to 10 years of experience as an SCMS engineer with design and commissioning experience of related systems and products.
</li><li>Knowledge of Substation Automation Systems and different communication protocols (IEC101, IEC104, IEC61850, LON, SPA, Modbus, etc.).
</li><li>In-depth product knowledge of both Hitachi Energy Micro SCADA and RTU systems and IEDs of various makes.
</li><li>Experience in MS Office, Visio, IET, ITT, PCM, Mincom, Digs, etc and knowledge of control and interlocking logic in substations and ntermediate knowledge of OT cybersecurity requirements.
</li><li>Proficiency in both spoken and written English is required.
</li></ul></div><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Senior Service Engineer - SCMS

Explore 1090+ Field service engineer in Riyadh this March. Find roles across top companies and apply now to boost your career.

1090 field service engineer jobs In Riyadh

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Senior Service Engineer - SCMS