field service engineer

Microland

<div><div><div><div><div>Job Description:</div><div>
Education Qualification :
 
Any Graduate 
 
Skills : 
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 1 - Aware 
Primary -&gt; Technology | Windows Operating System | Installation, configuration and management | 1 - Aware 
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 1 - Aware 
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced 
Tertiary -&gt; Behavioral | Aptitude | Communication | 2 - Knowledgeable 
 
Certification : 
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 
 
1) Field Services Support Engineers? primary responsibility is to provide support to an organization?s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. 
3) This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries 
4) To support daily technical support activities for computers &amp; all other end point devices. Update the support ticket with the progress, to set up and test desktop computer peripherals. 
5) To perform the system changes adhered to organizational policies. 
6) Conduct remote desktop troubleshooting to end user issues. Maintain technical documentation in association with other functional departments 
7) Technical Skills 
a. Windows Operating System: 
b. Ability to Install and troubleshoot different versions of Windows OS independently. E.g. Windows XP. Windows 7, Windows 10 and Windows 11 
c. Understanding of desktop applications and how do they work, installation &amp; uninstallation. 
d. Understanding of domain setup &amp; ability to add / remove computers to domain. update Group policies. carry out Disk management, Disk Encryption, Wireless configuration. check utilization and availability, ability to perform start up and shut down services by following SOP. deploy gold images on multiple desktops using SOP, Ability to install and configure client applications independently 
 
8) In addition to above, support and perform below activities. 
a. Exchange and Mobility Clients 
b. Printer management 
c. Backup and Recovery 
d. Audio, Video support 
e. End Point Security/Patch Management 
f. Hardware and Networking</div></div></div></div><div><div><div><div>
Location:</div><div>
Saudi Arabia - Riyadh</div></div></div></div><div><div><div><div>
Created On:</div><div>
30-Jun-2026</div></div></div></div></div><div></div>

Engineer - Field Services

DeepSource Technologies

<div>We're looking for Infrastructure Storage Engineer &amp; Technical Account ManagerRole Overview
We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.
Key Responsibilities<ul><li>
Act as the primary technical contact for customer operational issues, escalations, and service reviews.
</li><li>Manage and support infrastructure including Storage, Compute, SAN, and Backup platforms.
</li><li>Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation.
</li><li>Plan and coordinate hardware/software upgrades and change activities.
</li><li>Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities.
</li><li>Deliver regular reports on asset health, incidents, capacity, and service improvements.
</li>Build strong customer relationships while ensuring SLA compliance and continuous service optimization. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
5+ years of experience in Infrastructure Support, Storage Engineering, or Technical Account Management.
</li><li>Strong hands-on experience with Dell technologies:
</li><li><ul><li>Storage: PowerStore, PowerMax, Unity, PowerScale, ECS, Data Domain
</li><li>Compute: Dell PowerEdge Servers, MX Platform
</li><li>SAN: Connectrix, Brocade
</li></ul></li></ul><ul><li>Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting.
</li><li>Knowledge of ITIL processes (Incident, Problem, and Change Management).
</li><li>Excellent communication, stakeholder management, and customer-facing skills.
</li><li>Dell certifications are a plus.</li></ul></div>

Storage Engineer - Riyadh, KSA

JAWRAA

<div>
 
 Jawraa is a leading digital transformation partner committed to empowering businesses in Saudi Arabia. With over two decades of experience, we've helped organizations navigate the evolving digital landscape and achieve their goals. Our deep industry expertise and strategic partnerships with top-tier technology providers set us apart.
 
 
 
 
 
 
 About the job :
 
 
 
 We are looking for a Senior Cloud Engineer with deep expertise in Google Cloud Platform (GCP) to join our growing engineering team. In this role, you will be responsible for designing, building, and maintaining scalable, secure, and highly available cloud infrastructure that powers our core products and services. You will partner with software engineers, data teams, and security to lead cloud-native transformation initiatives and champion best practices across the organization.
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 Infrastructure Architecture &amp; Design
 
 
 
 &bull; Architect and implement highly available, fault-tolerant, and scalable cloud solutions on GCP
 
 
 &bull; Lead the design of GCP-native infrastructure using services such as GKE, Cloud Run, Compute Engine, Cloud SQL, BigQuery, Pub/Sub, and Cloud Storage
 
 
 &bull; Define infrastructure standards, patterns, and reference architectures for engineering teams
 
 
 
 
 
 
 DevOps &amp; Automation
 
 
 
 &bull; Build and maintain Infrastructure as Code (IaC) using Terraform and Google Deployment Manager
 
 
 &bull; Design and manage CI/CD pipelines using Cloud Build, GitHub Actions, or similar tooling
 
 
 &bull; Automate cloud operations, monitoring, and remediation using scripting (Python, Bash, Go)
 
 
 
 
 
 
 Security &amp; Compliance
 
 
 
 &bull; Implement and enforce GCP security best practices including IAM, VPC Service Controls, and Cloud Armor
 
 
 &bull; Ensure compliance with regulatory frameworks (SOC 2, ISO 27001, GDPR) within the cloud environment
 
 
 &bull; Conduct regular security assessments and drive vulnerability remediation efforts
 
 
 
 
 
 
 Reliability &amp; Performance
 
 
 
 &bull; Define and maintain SLIs, SLOs, and error budgets for cloud infrastructure services
 
 
 &bull; Lead incident response, root cause analysis, and blameless post-mortems
 
 
 &bull; Optimize cloud resource utilization and drive cost management through FinOps practices
 
 
 
 
 
 
 Collaboration &amp; Leadership
 
 
 
 &bull; Mentor junior and mid-level cloud engineers and promote a culture of learning
 
 
 &bull; Collaborate with product, data, and security teams to align cloud strategy with business goals
 
 
 &bull; Document architecture decisions, runbooks, and operational procedures
 
 
 
 
 
 
 Google Cloud Networking
 
 
 
 &bull; Design and manage Google Cloud VPC networks, subnets, firewall rules, and network policies
 
 
 &bull; Configure and optimize Cloud Load Balancing (HTTP(S), TCP/SSL, Internal) for high-availability workloads
 
 
 &bull; Implement Cloud CDN, Cloud DNS, and Traffic Director for global traffic management
 
 
 &bull; Set up and manage hybrid connectivity using Cloud Interconnect (Dedicated &amp; Partner) and Cloud VPN
 
 
 &bull; Deploy and configure Shared VPC and VPC Network Peering for multi-project architectures
 
 
 &bull; Apply network security controls including Cloud Armor (WAF/DDoS), VPC Service Controls, and Private Google Access
 
 
 &bull; Monitor and troubleshoot network performance using Network Intelligence Center, Connectivity Tests, and VPC Flow Logs
 
 
 &bull; Design private networking for GKE clusters using Alias IP ranges, Cloud NAT, and Private Service Connect
 
 
 
 
 
 
 Requirements :
 
 
 
 &bull; Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field &mdash; or equivalent practical experience.
 
 
 &bull; 7+ years of experience in cloud engineering, with at least 5 years hands-on with GCP
 
 
 &bull; Deep expertise in GCP services: GKE, Cloud Run, BigQuery, Pub/Sub, Cloud Functions, VPC, IAM
 
 
 &bull; Proficiency in Infrastructure as Code using Terraform
 
 
 &bull; Strong programming/scripting skills in Python, Go, or Bash
 
 
 &bull; Experience with Kubernetes and containerized workloads
 
 
 &bull; Hands-on experience with CI/CD tooling and GitOps workflows
 
 
 &bull; Solid understanding of networking concepts: DNS, VPNs, load balancing, CDN, TCP/IP
 
 
 &bull; Experience implementing security controls and compliance in cloud environments
 
 
 &bull; Google Cloud Professional certifications (Cloud Architect, DevOps Engineer, Security Engineer)
 
 
 &bull; Experience with multi-cloud or hybrid cloud architectures
 
 
 &bull; Familiarity with data engineering tools: Dataflow, Dataproc, BigQuery ML
 
 
 &bull; Experience with service mesh technologies (Istio, Anthos Service Mesh)
 
 
 &bull; Background in SRE principles and practices
 
 
 
 
 
 
 
 
 
 Required Specialized Certifications :
 
 
 
 Google Professional Cloud Architect
 
 
 Google Professional DevOps Engineer
 
 
 Google Professional Cloud Security Engineer
 
 
 Google Associate Cloud Engineer
 
</div>

Senior Cloud Engineer {GCP}

Wardat Almashreq

<div>
 
 We are looking for a Production Engineer to oversee daily production operations.
 
 
 You will ensure efficient production, consistent quality, and safe working conditions.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Ensure smooth operation of production lines.
 </li>
 <li>
 Monitor and control production parameters.
 </li>
 <li>
 Coordinate with Quality, Lab, and Maintenance teams.
 </li>
 <li>
 Review production logs and reports.
 </li>
 <li>
 Identify and resolve process deviations.
 </li>
 <li>
 Ensure compliance with SOPs, safety, and hygiene standards.
 </li>
 <li>
 Support and guide production staff.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Chemical Engineering, Industrial Engineering, or a related field.
 </li>
 <li>
 0-1 years of experience in a related field.
 </li>
 <li>
 Good command of the English language.
 </li>
 </ul>
</div>

Production Engineer

Saudi Aquaculture Systems Factory Company - SAQUA

<div>
 
 Role Description
 
 This is a full-time, on-site Software Engineer role based in Riyadh with Saudi Aquaculture Systems Factory Company - SAQUA. The Software Engineer will design, develop, and maintain software solutions that support aquaculture operations, internal platforms, and business processes. Daily responsibilities include implementing back-end features and APIs, writing clean and maintainable code, conducting code reviews, and resolving technical issues. The role involves collaborating closely with cross-functional teams to understand requirements, translating them into technical specifications, and integrating software with hardware or external systems when needed. The Software Engineer will also participate in testing, performance optimization, documentation, and continuous improvement of development practices.
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong foundation in Computer Science principles, including algorithms, data structures, and software design concepts.
 </li>
 <li>
 Proficiency in Software Development and Programming, with experience in at least one modern programming language (e.g., Java, C#, Python, or similar).
 </li>
 <li>
 Hands-on experience in Back-End Web Development, including building APIs, working with databases, and integrating with third-party services.
 </li>
 <li>
 Solid understanding and practical use of Object-Oriented Programming (OOP) in designing scalable and maintainable systems.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
 </li>
 <li>
 Familiarity with version control systems (e.g., Git) and collaborative development workflows.
 </li>
 <li>
 Experience with testing practices (unit, integration, and system testing) and debugging techniques.
 </li>
 <li>
 Ability to work on-site in Riyadh, collaborate with diverse teams, manage time effectively, and adapt to evolving project requirements.
 </li>
 <li>
 Experience with cloud platforms, containerization, or DevOps tools is an advantage.
 </li>
 <li>
 Domain interest or experience in industrial, manufacturing, or aquaculture-related systems is a plus.
 </li>
 </ul>
</div>

Software Engineer

MENA Consultant

<div>Location: Riyadh, KSA. 
Working Arrangement: on-site. 
Language Requirements: Fluency in Arabic &amp; English (written and spoken). 
Nationalities: Saudi nationals. 
We are seeking a Saudi National Data Engineer &ndash; Talend to support the ongoing operations, maintenance, and optimization of existing Talend ETL/ELT pipelines. The role will focus on ensuring reliable data integration, troubleshooting pipeline issues, maintaining data quality, and supporting deployment and operational activities to ensure the stability and performance of enterprise data integration platforms.<h2 class="jobSectionHeader">
Key Requirements</h2><ul><li>
Saudi National.</li><li>
Proven experience working with Talend ETL/ELT tools and data integration solutions.</li></ul><h2 class="jobSectionHeader">
Other Qualifications</h2><ul><li>
Bachelor's degree in Computer Science, Information Technology, Data Engineering, Software Engineering, or a related field.</li><li>
Strong analytical and troubleshooting skills.</li><li>
Excellent documentation and reporting capabilities.</li><li>
Ability to manage multiple operational activities in a production support environment.</li></ul><h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Monitor, maintain, and support Talend ETL/ELT pipelines to ensure reliable and timely data integration.</li><li>
Track job executions and resolve ETL failures, operational incidents, and performance issues.</li><li>
Perform root cause analysis and implement corrective actions to improve platform reliability.</li><li>
Resolve data quality, reconciliation, and integration issues while ensuring compliance with service level agreements.</li><li>
Develop and implement minor enhancements, workflow improvements, and performance optimizations for existing ETL processes.</li><li>
Support deployment activities and production releases for Talend jobs and workflows.</li><li>
Manage operational incidents through ticketing systems and ensure timely issue resolution.</li><li>
Ensure compliance with data governance, security, and operational standards.</li><li>
Maintain technical documentation, operational procedures, and support runbooks.</li><li>
Collaborate with data engineering, infrastructure, and governance teams to ensure stable, secure, and efficient data integration operations.</li></ul></div>

Data Engineer – Talend

NextEra

<div>
 
 Dear All,
 
 
 
 
 
 
 NextEra is
 
 looking for
 
 dynamic
 
 resources in
 
 IT-Site Reliability Engineer
 
 role.
 
 
 
 
 
 
 Role Title:
 
 Site Reliability Engineer &ndash; L2 Support
 
 
 
 Function:
 
 Cloud &amp; Infrastructure Operations / Managed Services
 
 
 
 Role Level:
 
 L2 Technical Support
 
 
 
 Location:
 
 Riyadh
 
 
 
 
 
 The SRE L2 Support Engineer will be responsible for maintaining the reliability, availability, performance, and operational stability of business-critical applications and platform services hosted across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and open-source observability platforms. The role requires hands-on experience in incident management, monitoring, troubleshooting, service restoration, automation support, and operational governance using Grafana, Tempo, Loki, Prometheus, and related open-source ecosystem tools. The engineer will work closely with L1 support, L3/platform engineering teams, application teams, cloud teams, database teams, network teams, and customer stakeholders to ensure timely incident resolution, proactive problem management, and continuous improvement of service reliability.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide L2-level support for incidents, service requests, alerts, and operational issues across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and open-source observability platforms.
 </li>
 <li>
 Own incident triage, technical investigation, service restoration, escalation coordination, and closure documentation for priority incidents within agreed service levels.
 </li>
 <li>
 Perform deep-dive troubleshooting using metrics, logs, traces, dashboards, events, Kubernetes health data, cloud service telemetry, database alerts, Kafka lag indicators, Redis metrics, storage events, and network diagnostics.
 </li>
 <li>
 Monitor service availability, latency, error rates, saturation, capacity trends, pod health, node health, cluster resource utilization, Kafka consumer lag, Redis performance, database availability, object storage health, event bus failures, and network connectivity using Grafana, Prometheus, Loki, and Tempo.
 </li>
 <li>
 Support major incident management by providing technical analysis, impact assessment, workaround recommendations, timeline inputs, and post-incident review data for cloud, container, messaging, caching, storage, database, and network service issues.
 </li>
 <li>
 Coordinate with L1 teams for alert validation, ticket enrichment, runbook adherence, initial diagnostics, and handover of evidence before L2 engagement.
 </li>
 <li>
 Escalate complex issues to L3 engineering, platform engineering, Kubernetes administrators, cloud operations teams, database administrators, network teams, or product vendors with clear technical evidence and impact details.
 </li>
 <li>
 Execute approved operational tasks including service restarts, pod restarts, deployment validation, namespace checks, log review, configuration verification, certificate checks, storage access validation, Kafka topic and consumer checks, Redis health checks, database connectivity checks, network route validation, and scheduled health checks.
 </li>
 <li>
 Identify recurring incidents and contribute to problem management by performing root cause analysis, documenting known errors, creating corrective actions, and recommending permanent fixes.
 </li>
 <li>
 Create, update, and maintain SOPs, knowledge articles, troubleshooting guides, operational runbooks, alert response guides, and shift handover documentation for the defined technology stack.
 </li>
 <li>
 Support automation and standardization of repetitive operational tasks such as health checks, alert enrichment, log collection, Kubernetes diagnostics, cloud resource checks, Kafka status checks, Redis checks, storage validation, and database connectivity validation.
 </li>
 <li>
 Participate in change implementation support, pre-change validation, post-change monitoring, deployment verification, rollback support, and production readiness checks for GCP, OCI, Kubernetes, messaging, caching, storage, database, and observability changes.
 </li>
 <li>
 Ensure compliance with incident, problem, change, release, access, security, and operational governance processes within the defined SRE operating model.
 </li>
 <li>
 Prepare daily, weekly, and monthly operational reports covering incident trends, SLA performance, recurring issues, capacity observations, observability gaps, automation opportunities, and service improvement actions.
 </li>
 <li>
 Work in rotational shifts, on-call support, weekend support, or extended support windows based on business and client requirements.
 </li>
 </ul>
 
 
 Required Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of SRE principles including reliability, availability, scalability, observability, toil reduction, incident response, service-level objectives, and error-budget awareness.
 </li>
 <li>
 Hands-on experience in L2 production support, platform support, cloud operations, Kubernetes operations, or managed services support.
 </li>
 <li>
 Working knowledge of GCP and OCI services, including compute, storage, networking, identity, monitoring, logging, service health, and operational troubleshooting.
 </li>
 <li>
 Hands-on understanding of Kubernetes concepts including clusters, nodes, namespaces, pods, deployments, services, ingress, config maps, secrets, persistent volumes, resource limits, events, logs, and basic troubleshooting commands.
 </li>
 <li>
 Knowledge of network services including DNS, load balancers, firewalls, routing, connectivity checks, certificates, ports, latency, packet loss, and service reachability troubleshooting.
 </li>
 <li>
 Experience supporting Kafka, including topic validation, broker health checks, consumer group status, consumer lag analysis, producer and consumer connectivity, and event streaming issue triage.
 </li>
 <li>
 Experience supporting Redis, including cache availability checks, memory utilization, latency, connection issues, keyspace checks, replication status, and basic performance troubleshooting.
 </li>
 <li>
 Understanding of S3-compatible storage, including bucket access, object availability, permissions, lifecycle behavior, storage events, data transfer failures, and application integration issues.
 </li>
 <li>
 Working knowledge of event bus platforms and event-driven architectures, including event publishing, subscription failures, message routing, retry behaviour, dead-letter handling, and integration troubleshooting.
 </li>
 <li>
 Basic understanding of relational and NoSQL databases, including connectivity checks, query execution validation, job status validation, performance alerts, backup status, replication status, and database availability analysis.
 </li>
 <li>
 Hands-on experience with Grafana for dashboard review, alert visualization, service health monitoring, and operational reporting.
 </li>
 <li>
 Experience using Prometheus for metrics collection, alert rule validation, service target health, scrape status checks, and metric-based troubleshooting.
 </li>
 <li>
 Experience using Loki for log search, log correlation, application log analysis, infrastructure log review, and incident investigation.
 </li>
 <li>
 Experience using Tempo for distributed trace analysis, request flow review, latency investigation, dependency mapping, and transaction-level troubleshooting.
 </li>
 <li>
 Good working knowledge of the open-source ecosystem used in cloud-native operations, observability, automation, container platforms, logging, tracing, monitoring, and service reliability engineering.
 </li>
 <li>
 Ability to analyze logs, metrics, traces, alerts, dashboards, events, and performance indicators to isolate technical issues and support timely service restoration.
 </li>
 </ul>
 
 
 Experience and Qualifications
 
 
 <ul>
 <li>
 3&ndash;6 years of experience in SRE, platform support, cloud operations, Kubernetes operations, application production support, or managed services support.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related discipline.
 </li>
 <li>
 Experience supporting business-critical production environments with defined SLA, OLA, escalation, and operational governance processes.
 </li>
 <li>
 Exposure to 24x7 support models, shift operations, major incident calls, client-facing operations, and cross-functional technical coordination.
 </li>
 <li>
 Preferred certifications include Google Cloud Associate Cloud Engineer, Google Cloud Professional Cloud DevOps Engineer, OCI Foundations Associate, OCI Architect Associate, Certified Kubernetes Administrator, Certified Kubernetes Application Developer, Kubernetes and Cloud Native Associate, Prometheus/Grafana observability training, SRE Foundation, or ITIL Foundation.
 </li>
 </ul>
 
 
 Behavioral and Operational Competencies
 
 
 <ul>
 <li>
 Strong analytical thinking and structured troubleshooting approach across cloud, Kubernetes, network, database, messaging, caching, storage, and observability layers.
 </li>
 <li>
 Ability to work under pressure during high-severity incidents, production outages, cloud service degradation, Kubernetes failures, Kafka issues, Redis issues, database issues, storage access failures, and network connectivity problems.
 </li>
 <li>
 Ability to prioritize multiple incidents, alerts, requests, platform issues, and operational tasks in a time-sensitive environment.
 </li>
 <li>
 Good collaboration skills across L1, L2, L3, platform engineering, cloud, Kubernetes, network, database, application, and vendor teams.
 </li>
 <li>
 Willingness to learn and continuously improve skills across GCP, OCI, Kubernetes, Kafka, Redis, S3-compatible storage, event bus, databases, Grafana, Tempo, Loki, Prometheus, and the wider open-source ecosystem.
 </li>
 </ul>
 
 
 Key Deliverables and Success Measures
 
 
 <ul>
 <li>
 Timely resolution of L2 incidents within agreed SLA and OLA targets across GCP, OCI, Kubernetes, network services, Kafka, Redis, S3-compatible storage, event bus, databases, and observability platforms.
 </li>
 <li>
 Improved service availability, reduced recurring incidents, and faster mean time to restore service across the defined SRE support landscape.
 </li>
 <li>
 High-quality incident documentation, RCA inputs, runbooks, SOPs, alert response guides, and knowledge articles for the supported technology stack.
 </li>
 </ul>
 
 
 
</div>

Site Reliability Engineer

Explore 187+ Field service engineer in Riyadh this July. Find roles across top companies and apply now to boost your career.