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manager of business operations

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
Key Responsibilities:
1. Operations &amp; Supply Chain Management<ul><li>
Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.</li><li>
Monitor and maintain a fulfillment rate of 95% or higher across operations.</li><li>
Oversee timely creation and submission of purchase orders to ensure optimal stock availability.</li><li>
Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.</li></ul>
2. Partner &amp; Vendor Management<ul><li>
Onboard and manage warehouse partners to optimize operational costs and efficiency.</li><li>
Establish and align SOPs, payment terms, and best practices with third-party partners.</li><li>
Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:</li><li>
99% customer satisfaction rate</li><li>
Operations costs maintained under 2% of GMV</li><li>
Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.</li></ul>
3. Financial &amp; Cost Optimization<ul><li>
Ensure operational costs are controlled and maintained below 2% of GMV.</li><li>
Optimize working capital to ensure liquidity and availability of funds for business investments.</li><li>
Collaborate with internal stakeholders to improve margins through:</li><li>
Strategic sourcing</li><li>
Supplier negotiations (including back margins)</li><li>
Monitoring account-level profitability</li></ul>
4. Performance Monitoring &amp; Compliance<ul><li>
Track and ensure adherence to all operational KPIs and benchmarks.</li><li>
Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.</li><li>
Conduct routine audits to ensure inventory accuracy and system alignment.</li><li>
Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.</li></ul>
5. Team Leadership &amp; Development<ul><li>
Lead, mentor, and support the operations team to enhance productivity and efficiency.</li><li>
Ensure team members are equipped with the necessary tools, training, and resources.</li><li>
Develop and implement SOPs to streamline workflows and maintain work within operational hours.</li></ul>
6. Process Improvement &amp; Automation<ul><li>
Identify opportunities to improve and automate repetitive operational tasks, including:</li><li>
Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.</li></ul>
7. Client &amp; Stakeholder Engagement<ul><li>
Conduct periodic client visits to understand service gaps and improve customer experience.</li><li>
Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).</li><li>
5+ years of experience in operations, supply chain, or logistics management.</li><li>
Strong analytical and problem-solving skills with a data-driven approach.</li><li>
Proven ability to manage vendors, logistics partners, and cross-functional teams.</li><li>
Excellent negotiation, communication, and stakeholder management skills.</li><li>
Experience in cost optimization, KPI tracking, and process automation.</li><li>
Ability to thrive in a fast-paced, dynamic environment.</li></ul></div>

Manager, Corporate Operations

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Operations &amp; Supply Chain Management
 </li>
 <li>
 Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.
 </li>
 <li>
 Monitor and maintain a fulfillment rate of 95% or higher across operations.
 </li>
 <li>
 Oversee timely creation and submission of purchase orders to ensure optimal stock availability.
 </li>
 <li>
 Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.
 </li>
 <li>
 Partner &amp; Vendor Management
 </li>
 <li>
 Onboard and manage warehouse partners to optimize operational costs and efficiency.
 </li>
 <li>
 Establish and align SOPs, payment terms, and best practices with third-party partners.
 </li>
 <li>
 Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:
 </li>
 <li>
 99% customer satisfaction rate
 </li>
 <li>
 Operations costs maintained under 2% of GMV
 </li>
 <li>
 Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.
 </li>
 <li>
 Financial &amp; Cost Optimization
 </li>
 <li>
 Ensure operational costs are controlled and maintained below 2% of GMV.
 </li>
 <li>
 Optimize working capital to ensure liquidity and availability of funds for business investments.
 </li>
 <li>
 Collaborate with internal stakeholders to improve margins through:
 </li>
 <li>
 Strategic sourcing
 </li>
 <li>
 Supplier negotiations (including back margins)
 </li>
 <li>
 Monitoring account-level profitability
 </li>
 <li>
 Performance Monitoring &amp; Compliance
 </li>
 <li>
 Track and ensure adherence to all operational KPIs and benchmarks.
 </li>
 <li>
 Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.
 </li>
 <li>
 Conduct routine audits to ensure inventory accuracy and system alignment.
 </li>
 <li>
 Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.
 </li>
 <li>
 Team Leadership &amp; Development
 </li>
 <li>
 Lead, mentor, and support the operations team to enhance productivity and efficiency.
 </li>
 <li>
 Ensure team members are equipped with the necessary tools, training, and resources.
 </li>
 <li>
 Develop and implement SOPs to streamline workflows and maintain work within operational hours.
 </li>
 <li>
 Process Improvement &amp; Automation
 </li>
 <li>
 Identify opportunities to improve and automate repetitive operational tasks, including:
 </li>
 <li>
 Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <li>
 Conduct periodic client visits to understand service gaps and improve customer experience.
 </li>
 <li>
 Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience in operations, supply chain, or logistics management.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven approach.
 </li>
 <li>
 Proven ability to manage vendors, logistics partners, and cross-functional teams.
 </li>
 <li>
 Excellent negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Experience in cost optimization, KPI tracking, and process automation.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 </ul>
</div>

Stifftech Solutions Private Limited

Somi Care is looking for a highly driven individual who can build operations from the ground up, establish strong service partnerships, develop B2B relationships, manage logistics, and ensure exceptional customer experiences across all Somi Care servicesResponsibilities:<ul><li>Identify, evaluate, and onboard service partners for home cleaning, sofa cleaning, carpet cleaning, and alteration services.</li><li>Negotiate partnership agreements and ensure service quality standards are maintained.</li><li>Conduct regular partner performance reviews and replace underperforming partners when necessary.</li><li>Ensure all services are delivered under Somi Care branding and customer experience standards.</li><li>Coordinate with sister companies for laundry, dry cleaning, and shoe care services.</li><li>Manage order flow, pickups, deliveries, and turnaround times.</li><li>Monitor service quality and customer satisfaction across all service categories.</li><li>Set up and manage delivery and service fleets, including route planning and vehicle maintenance.</li><li>Monitor operational costs, fuel consumption, and fleet documentation.</li><li>Ensure uninterrupted service delivery through effective contingency planning.</li><li>Manage physical brand presence, including uniforms and vehicles.</li></ul>What we're looking forMust-have:<ul><li>3 years experience in operations, vendor/partner management, field sales, or service business development in Karachi.</li><li>Strong vendor negotiation skills and ability to structure agreements that protect quality and margins.</li><li>People leadership: able to earn the trust of field teams, delivery staff, and service partners without micromanaging.</li><li>Commercial sense: understands cost-per-job, partner margins, and profitability drivers.</li><li>Brand sensibility: understands premium service experience design and packaging.</li><li>Proficient with WhatsApp Business, Google Sheets/Excel, and at least one operations or task management tool.</li><li>Own transport and ability to travel across Karachi daily.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Business Head- Ops and Marketing

Mashreq

<div>
 To run a full background check (verify and validate the customer&rsquo;s identity; understand the customer&rsquo;s profile, business and account activity; identify relevant adverse information and risk; assess the potential for money laundering and / or terrorist financing etc) on prospective as well as existing clients to help mitigate financial, regulatory and reputational risk and ensure regulatory compliance.
 
 
 Key Results:
 
 - Successfully complete comprehensive background checks on prospective and existing clients within agreed timelines.
 
 - Ensure accurate verification and validation of customer identity and documentation.
 
 - Identify and escalate adverse information, suspicious activities, and potential risks promptly.
 
 Experience:
 
 - Strong background in KYC, AML, and financial crime compliance with hands on due diligence experience in correspondence banking and corporate.
 
 - Proficient in regulatory frameworks, sanctions screening, and risk assessment tools.
 
 - Skilled in analyzing complex corporate structures and documenting findings with precision.
</div>

Assistant Manager, FI KYCs.COE Pak - OPS - FI KYC Team.Operations Group-PAKCOE

ZH CUISINES (PRIVATE) LIMITED

Branch ManagerPosition: Branch ManagerDepartment: OperationsReports To: Operations Manager / Regional ManagerWorking Hours: 9 Hours Per Day 6 Days Per WeekJob SummaryWe are seeking an experienced and results-driven Branch Manager to oversee the overall operations, sales performance, customer service, and team management of the branch. The ideal candidate will be responsible for ensuring smooth day-to-day operations, achieving sales targets, maintaining service standards, controlling costs, and leading the team to deliver exceptional guest experiences.Experience &amp; Qualification<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field.</li><li>Minimum 5 to 8 years of experience in restaurant, retail, hospitality, or food service operations.</li><li>At least 2 years of experience in a managerial role.</li><li>Strong leadership and team management skills.</li></ul>Key Responsibilities Operations Management<ul><li>Ensure smooth and efficient daily branch operations.</li><li>Maintain company standards, SOPs, and operational procedures.</li><li>Monitor branch performance and implement corrective actions where required.</li><li>Ensure compliance with food safety, hygiene, and quality standards.</li></ul>Team Management<ul><li>Supervise and lead FOH and BOH teams.</li><li>Conduct staff briefings, coaching, and performance evaluations.</li><li>Ensure proper staff scheduling and manpower planning.</li><li>Maintain discipline and a positive work environment.</li></ul>Sales &amp; Customer Service<ul><li>Drive branch sales and profitability.</li><li>Monitor daily sales performance and achieve business targets.</li><li>Handle customer complaints professionally and ensure guest satisfaction.</li><li>Develop strategies to improve customer experience and retention.</li></ul>Inventory &amp; Cost Control<ul><li>Monitor inventory levels and minimize wastage.</li><li>Ensure proper stock management and inventory controls.</li><li>Control operational expenses and improve branch profitability.</li><li>Verify daily reports, stock counts, and reconciliations.</li></ul>Compliance &amp; Reporting<ul><li>Ensure compliance with company policies and legal requirements.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Coordinate with management regarding branch performance and improvement plans.</li><li>Ensure successful completion of audits and inspections.</li></ul>Skills Required<ul><li>Strong leadership and people management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Problem-solving and decision-making skills.</li><li>Strong understanding of restaurant operations.</li><li>Ability to work under pressure and meet targets.</li><li>Proficiency in Microsoft Office and reporting tools.</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Branch Manager

Human Capital HR Solutions

WE ARE HIRING!Business Development ManagerLocation: KarachiIndustry: Healthcare / HospitalJob Summary:Human Capital HR Solutions is hiring on behalf of Kharadar General Hospital for the position of Business Development Manager. The ideal candidate will drive business growth, strengthen strategic partnerships, enhance patient acquisition, and identify new revenue opportunities.Key Responsibilities:* Develop and execute business growth strategies* Build relationships with physicians, corporate clients, and insurance providers* Identify new business and revenue opportunities* Monitor market trends and competitor activities* Coordinate health camps and corporate wellness programs* Manage strategic partnerships and corporate accountsRequirements:* MBA from a reputable institute* More than 6 years of relevant experience, including at least 3 years in a managerial role within the hospital sector* Strong understanding of healthcare business development and hospital operations* Excellent communication, negotiation, and leadership skills* Proven ability to develop partnerships and drive business growthApply Now:Send your CV to: careers1.hc@gmail.comSubject Line: Business Development ManagerWork Location: In person

Business Development Manager

Office Automation Services

HR &amp; Admin ManagerLocation: Karachi Department: HR &amp; Administration Employment Type: Full-TimeJob SummaryWe are seeking an experienced HR &amp; Admin Manager to lead and oversee the Human Resources and Administration functions of the organization. The ideal candidate will be responsible for HR governance, policy implementation, employee relations, workforce planning, and ensuring smooth departmental operations while supporting business objectives.Key Responsibilities<ul><li>Lead and manage the HR &amp; Admin department, ensuring efficient execution of HR operations.</li><li>Develop, review, and enforce HR policies, procedures, and best practices.</li><li>Provide guidance on employee relations, disciplinary matters, and workplace issues.</li><li>Drive workforce planning, employee engagement, and retention initiatives.</li><li>Collaborate with senior management on strategic HR decisions and organizational development.</li><li>Monitor HR performance metrics and recommend process improvements.</li><li>Ensure compliance with labor laws and company policies.</li><li>Handle escalated HR cases and provide effective resolutions.</li></ul>Requirements<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>5&ndash;8 years of relevant HR &amp; Administration experience, including team management.</li><li>Strong knowledge of HR operations, labor laws, and policy implementation.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proficiency in HRMS and Microsoft Office applications.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Collaborative and professional work environment</li></ul>Apply Now: Interested candidates are encouraged to submit their applications through Whatsapp 0337-9604005 or https://forms.gle/6sYr8jzwpRnTdkd79.Work Location: In person

HR & Admin Manager

Explore 582+ Manager of business operations in Karachi this July. Find roles across top companies and apply now to boost your career.

582 manager of business operations jobs In Karachi

Manager, Corporate Operations

Manager, Corporate Operations

Business Head- Ops and Marketing

Assistant Manager, FI KYCs.COE Pak - OPS - FI KYC Team.Operations Group-PAKCOE

Branch Manager

Business Development Manager

HR & Admin Manager