senior operations manager

Advanced Business Computing

<div>
 
 Job Title
 
 
 
 
 Senior Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Senior Account Manager is accountable for managing a portfolio of accounts and promoting the company and its respective products/services through well-defined account management strategies and sound partnerships with existing/potential customers. S/He works towards optimizing sales volumes and champions marketing programs and activities in line with the Territory Sales Manager.
 
 
 
 Main Duties And Responsibilities
 
 
 
 Technical and Operations
 
 
 <ul>
 <li>
 Prepare and implement the account strategies and roadmap of the assigned portfolio in coordination and alignment with the management team
 </li>
 <li>
 Develop and deliver accurate sales forecasts and targets in line with business objectives
 </li>
 <li>
 Lead the vendors&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales and establish new opportunities
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Oversee the entire sales cycle from quotation to collection
 </li>
 <li>
 Assess credit and/or payment performance, review outstanding settlements and audit resolutions accordingly
 </li>
 <li>
 Ensure a proper storage, tracking and control of inventory through an accurate stock management system
 </li>
 <li>
 Generate sales for the entire portfolio of accounts in terms of long-term revenue and profitability
 </li>
 <li>
 Secure the highest level of engagement and support to Channel partners and respond to issues and/or queries in order to efficiently meet customers&rsquo; needs
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Evaluate current business processes, identify opportunities for improvement and implement procedures maximizing efficiency and standardization
 </li>
 <li>
 Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Sales and Marketing or any other related field.
 
 
 
 Experience
 
 
 
 At least 5-7 years of relevant experience.
</div>

Senior Account Manager

Mandarin Oriental

<div>
 The Hotel
 
 
 Mandarin Oriental, Doha is located in the heart of Msheireb Downtown Doha, directly fronting the "Barahat Msheireb," an open town square surrounded by impressive retail, dining, entertainment and cultural offerings. The hotel is an intimate and stylish urban oasis blending traditional Qatari heritage with contemporary design, it offers 249 rooms, suites and serviced apartments, nine distinct culinary experience, a luxuriously appointed spa celebrating age old wellness philosophy of the Orient, roof top pool with panoramic views and a selection of unique event venues.
 
 
 
 Our Mission
 
 
 
 Our mission is to completely delight and satisfy our guests. We are committed to continual improvements, to making a difference every day and to being the best.
 
 
 
 Guiding Principles
 
 
 
 Delighting our Guests Delighting our Colleagues Becoming the Best Working Together Acting with Responsibility
 
 
 Scope of Position
 
 
 Assistant Manager &ndash; Spa Operations is responsible for, but not limited to, overseeing the spa &amp; wellness operations.
 
 
 
 Responsibilities
 
 
 
 
 General:
 
 
 
 <ul>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 
 
 </li>
 </ul>
 
 Departmental
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.
 
 
 </li>
 </ul>
 
 Customer Focus
 
 
 
 <ul>
 <li>
 Dealing with guest enquiries via phone, email and face to face.
 </li>
 <li>
 Ensure that all guest enquiries are taken care of within 12 hours.
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 </li>
 <li>
 In the absence of Senior Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 </li>
 <li>
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 </li>
 </ul>
 
 Colleague Relations
 
 
 
 <ul>
 <li>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 </li>
 <li>
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 </li>
 </ul>
 
 Administrative Duties
 
 
 
 <ul>
 <li>
 Responsible for end of month spa retail inventory and submit to Senior Director of Spa &amp; Wellness.
 </li>
 <li>
 Assist with Month End Closing reports in the absence of Senior Director of Spa &amp; Wellness.
 </li>
 <li>
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 </li>
 <li>
 Raise the necessary Purchase Requests in Moreton Bay System for all retail and professional products.
 </li>
 <li>
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 </li>
 </ul>
 
 Additional Duties
 
 
 
 Engineering
 
 
 <ul>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 </li>
 </ul>
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
</div>

Spa & Wellness Assistant Manager

RAFMOH GROUP

Bullion Dealer &amp; Office ManagerLocation: Doha, QatarIndustry: Precious Metals / Gold Bullion TradingAbout the RoleWe are seeking an experienced and results-driven Bullion Dealer &amp; Office Manager to oversee bullion trading activities, manage key B2B client relationships, and handle day-to-day office and store operations in Doha, Qatar. The ideal candidate will have strong experience in gold bullion trading, precious metals import/export procedures, and team management.Key ResponsibilitiesBullion Trading &amp; Sales Develop and maintain relationships with B2B clients, wholesalers, traders, and institutional buyers. Execute gold bullion sales and trading transactions in line with company policies. Negotiate and close bullion deals while ensuring profitability and customer satisfaction. Expand the company's client base through active business development and networking. Import &amp; Export Operations Manage the import and export processes for gold and other precious metals. Ensure compliance with Qatar customs regulations, trade requirements, and documentation procedures. Coordinate with logistics providers, customs agents, refineries, suppliers, and relevant authorities. Monitor shipment schedules and maintain accurate records of all transactions. Handle all documentation related to precious metals imports, exports, and cross-border trade activities. Office &amp; Store Management Oversee daily office and bullion store operations. Ensure proper inventory control, stock reconciliation, and security procedures. Maintain operational efficiency and compliance with company standards. Coordinate administrative activities and support senior management. Ensure the showroom and office environment are maintained to professional standards. Team Leadership Supervise and manage a team of up to 5 employees. Allocate tasks, monitor performance, and ensure smooth workflow. Provide training, guidance, and support to team members when required. Foster a professional and customer-focused working environment. Reporting &amp; Administration Prepare sales, inventory, and operational reports. Maintain accurate records of transactions, client interactions, and compliance documentation. Support management with business development activities and operational planning.Candidate Requirements Essential Qualifications Male candidate. 2&ndash;5 years of experience in Gold Bullion Trading, Gold Bullion Sales, and B2B Precious Metals Trading. Proven experience dealing with wholesalers, traders, refineries, and B2B clients within the precious metals industry.Strong knowledge of Qatar import and export regulations. Hands-on experience in precious metals import and export operations.Experience managing and supervising a team of up to 5 employees. Strong organizational, leadership, and operational management skills.Excellent communication, negotiation, and client relationship management abilities. Proficiency in Microsoft Office applications.Preferred Qualifications Experience using Suntech ERP or similar software used in the precious metals industry. Qatar Driving License.Existing network within the Qatar gold and precious metals market. Experience working with refineries, bullion dealers, bullion trading companies, or precious metals wholesalers.Work Location: In person

Bullion Dealer & Office Manager

Hot n cool

Job SummaryThe Finance Manager / Chief Accountant is responsible for overseeing all financial and accounting operations of the food and beverage business. This role ensures accurate financial reporting, compliance with accounting standards and statutory regulations, effective cost control, inventory management, budgeting, cash flow management, and financial planning. The ideal candidate has extensive experience in the F&amp;B industry, including food costing, inventory control, and restaurant or hospitality financial operations.Key ResponsibilitiesFinancial Management<ul><li>Manage daily accounting operations, including general ledger, accounts payable, accounts receivable, payroll, and bank reconciliations.</li><li>Prepare monthly, quarterly, and annual financial statements and management reports.</li><li>Monitor cash flow, working capital, and liquidity to ensure smooth business operations.</li><li>Develop and manage annual budgets, forecasts, and financial plans.</li><li>Analyze financial performance and provide recommendations to improve profitability.</li></ul>Cost Control &amp; Inventory Management<ul><li>Oversee food and beverage costing, menu profitability, and pricing analysis.</li><li>Monitor inventory levels and conduct regular inventory reconciliations.</li><li>Analyze cost variances, wastage, and stock losses, recommending corrective actions.</li><li>Ensure compliance with inventory control procedures and purchasing policies.</li></ul>Financial Reporting &amp; Analysis<ul><li>Prepare profit and loss statements, balance sheets, and cash flow reports.</li><li>Perform financial analysis, KPI reporting, and profitability assessments.</li><li>Present financial reports and recommendations to senior management.</li><li>Monitor sales trends, labor costs, and operational expenses.</li></ul>Compliance &amp; Internal Controls<ul><li>Ensure compliance with IFRS/GAAP, tax regulations, and company policies.</li><li>Coordinate internal and external audits.</li><li>Maintain strong internal controls to safeguard company assets.</li><li>Ensure timely submission of tax returns, VAT/GST filings, and statutory reports.</li></ul>Team Leadership<ul><li>Supervise and mentor the accounting team.</li><li>Assign responsibilities and monitor staff performance.</li><li>Provide training on accounting systems, policies, and best practices.</li></ul>Business Support<ul><li>Work closely with Operations, Purchasing, and Store Managers to improve operational efficiency.</li><li>Support management with financial feasibility studies and investment decisions.</li><li>Identify opportunities to reduce costs and increase revenue.</li></ul>Qualifications<ul><li>Bachelor's Degree in Accounting, Finance, or a related field.</li><li>CPA, CMA, ACCA, or equivalent professional qualification is preferred.</li><li>Minimum 5&ndash;8 years of accounting experience, with at least 3 years in a Finance Manager or Chief Accountant role within the Food &amp; Beverage, Restaurant, Hospitality, or Catering industry.</li><li>Strong knowledge of financial reporting standards, taxation, budgeting, and internal controls.</li><li>Experience with ERP or accounting software (SAP, Oracle, Microsoft Dynamics, Odoo, Sage, QuickBooks, or similar).</li><li>Advanced proficiency in Microsoft Excel and financial reporting tools.</li></ul>Required Skills<ul><li>Strong financial analysis and budgeting skills.</li><li>Extensive knowledge of food costing and inventory management.</li><li>Excellent leadership and team management abilities.</li><li>Strong analytical and problem-solving skills.</li><li>High attention to detail and accuracy.</li><li>Excellent communication and presentation skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Strong business acumen and decision-making skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your nationality?</li><li>How many experience do you have in F&amp;B Industry?</li><li>how much is your expected salary?</li><li>you can join immediately? </li></ul>Work Location: In person

Finance Manager / Chief Accountant – Food & Beverage Experience

Confidential Jobs

<div>
 
 Manager, Strategic Finance &amp; Corporate Initiatives
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 
 
 Role Purpose
 
 
 The Manager, Strategic Finance &amp; Corporate Initiatives supports the CEO and executive management in driving strategic priorities, financial analysis, governance, performance management, and cross-functional initiatives.
 
 
 
 
 
 The role combines the analytical rigor of Big Four Audit, Transaction Services, Deals Advisory, or Corporate Finance with the execution skills required to coordinate senior stakeholders, evaluate complex business matters, and ensure that management decisions are translated into measurable actions.
 
 
 
 
 
 The position will operate across finance, strategy, governance, operations, and special projects, serving as a trusted resource to executive management without carrying a formal Chief of Staff title.
 
 
 
 
 
 Key Responsibilities
 
 
 Executive and Strategic Support
 
 <ul>
 <li>
 Support the executive management in the planning and execution of strategic priorities.
 </li>
 <li>
 Prepare executive briefings, management presentations, decision papers, and board materials.
 </li>
 <li>
 Conduct research and analysis on financial, commercial, operational, and strategic matters.
 </li>
 <li>
 Coordinate cross-functional initiatives involving multiple departments.
 </li>
 <li>
 Track executive decisions, commitments, and action items through completion.
 </li>
 <li>
 Identify issues that may affect delivery and escalate them appropriately.
 </li>
 <li>
 Maintain clear oversight of key priorities, deadlines, dependencies, and accountable owners.
 </li>
 </ul>
 
 
 
 
 Corporate Finance and Business Analysis
 
 
 Conduct financial and commercial analysis relating to:
 
 <ul>
 <li>
 Business cases
 </li>
 <li>
 Investment opportunities
 </li>
 <li>
 Acquisitions and disposals
 </li>
 <li>
 Joint ventures and strategic partnerships
 </li>
 <li>
 Capital allocation
 </li>
 <li>
 New products and business lines
 </li>
 <li>
 Cost optimization
 </li>
 <li>
 Organizational restructuring
 </li>
 <li>
 Operational improvement initiatives
 </li>
 </ul>
 
 
 
 
 Prepare and review:
 
 <ul>
 <li>
 Financial models
 </li>
 <li>
 Forecasts
 </li>
 <li>
 Scenario analyses
 </li>
 <li>
 Sensitivity analyses
 </li>
 <li>
 Valuation assessments
 </li>
 <li>
 Budget impact analyses
 </li>
 <li>
 Commercial recommendations
 </li>
 <li>
 Management decision papers
 </li>
 </ul>
 
 
 
 
 Enterprise Performance Management
 
 <ul>
 <li>
 Monitor financial, operational, and strategic performance across departments.
 </li>
 <li>
 Coordinate the preparation of executive dashboards and management reports.
 </li>
 <li>
 Analyze variances against budgets, forecasts, business plans, and strategic objectives.
 </li>
 <li>
 Identify operational bottlenecks, financial risks, delivery delays, and resource constraints.
 </li>
 <li>
 Work with business owners to define corrective actions and implementation plans.
 </li>
 <li>
 Follow up on agreed actions and provide regular progress reporting to management.
 </li>
 <li>
 Support annual strategy, budgeting, forecasting, and business-planning processes.
 </li>
 </ul>
 
 
 
 
 Strategic and Special Projects
 
 
 Manage or support high-priority initiatives, including:
 
 <ul>
 <li>
 Business transformation
 </li>
 <li>
 Operating-model reviews
 </li>
 <li>
 Organizational restructuring
 </li>
 <li>
 Process improvement
 </li>
 <li>
 Cost-reduction programs
 </li>
 <li>
 Digital transformation
 </li>
 <li>
 Post-transaction integration
 </li>
 <li>
 Governance enhancements
 </li>
 <li>
 Strategic partnerships
 </li>
 <li>
 New business initiatives
 </li>
 </ul>
 
 
 
 
 Responsibilities will include:
 
 <ul>
 <li>
 Developing project plans and timelines
 </li>
 <li>
 Coordinating internal and external stakeholders
 </li>
 <li>
 Monitoring risks, dependencies, and deliverables
 </li>
 <li>
 Preparing progress reports
 </li>
 <li>
 Escalating delivery concerns
 </li>
 <li>
 Ensuring agreed outcomes are implemented
 </li>
 </ul>
 
 
 
 
 Governance and Management Reporting
 
 <ul>
 <li>
 Coordinate materials for Board, Executive Committee, and management meetings.
 </li>
 <li>
 Ensure papers are complete, accurate, concise, and submitted within required timelines.
 </li>
 <li>
 Maintain records of decisions, actions, owners, and deadlines.
 </li>
 <li>
 Follow up with accountable executives and departments on outstanding matters.
 </li>
 <li>
 Support the development and enhancement of governance frameworks, policies, and reporting structures.
 </li>
 <li>
 Coordinate with Finance, Risk, Compliance, Legal, Internal Audit, and other control functions as required.
 </li>
 <li>
 Assist management in maintaining disciplined decision-making and accountability processes.
 </li>
 </ul>
 
 
 
 
 Financial and Operational Reviews
 
 
 Conduct or coordinate reviews of:
 
 <ul>
 <li>
 Departmental performance
 </li>
 <li>
 Investment and business proposals
 </li>
 <li>
 Capital expenditure requests
 </li>
 <li>
 Budget variances
 </li>
 <li>
 Major contracts
 </li>
 <li>
 Vendor performance
 </li>
 <li>
 Cost structures
 </li>
 <li>
 Operational processes
 </li>
 <li>
 Control frameworks
 </li>
 <li>
 Present findings to management with clear, practical, and commercially focused recommendations.
 </li>
 </ul>
 
 
 
 
 Risk, Controls, and Investigative Support
 
 <ul>
 <li>
 Support confidential financial, operational, and governance reviews.
 </li>
 <li>
 Assist with internal investigations, conflict-of-interest reviews, and control assessments where required.
 </li>
 <li>
 Analyze financial records, transactions, supporting documentation, and management information.
 </li>
 <li>
 Identify control weaknesses, inconsistencies, unusual activity, and potential areas of risk.
 </li>
 <li>
 Coordinate with Internal Audit, Compliance, Risk, Legal, and external advisors.
 </li>
 <li>
 Maintain strict confidentiality and professional independence when handling sensitive matters.
 </li>
 </ul>
 
 
 
 
 Stakeholder Management
 
 
 Develop effective working relationships with:
 
 <ul>
 <li>
 Executive management
 </li>
 <li>
 Department heads
 </li>
 <li>
 Board and committee secretariats
 </li>
 <li>
 Finance and control functions
 </li>
 <li>
 Internal and external auditors
 </li>
 <li>
 Consultants and professional advisors
 </li>
 <li>
 Regulators and other external stakeholders, where applicable
 </li>
 </ul>
 
 
 
 
 The Manager will be expected to challenge assumptions constructively, maintain professional objectivity, and support collaboration across the organization.
 
 
 Required Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, Economics, Business Administration, or a related discipline.
 </li>
 <li>
 Professional qualification such as CPA, ACA, ACCA, CA, CFA, or equivalent is strongly preferred.
 </li>
 <li>
 MBA or relevant postgraduate qualification is advantageous.
 </li>
 </ul>
 
 
 
 
 Required Experience
 
 <ul>
 <li>
 6&ndash;10 years of relevant professional experience.
 </li>
 <li>
 Minimum of 3&ndash;5 years of experience with a Big Four firm: PwC, Deloitte, EY, or KPMG.
 </li>
 <li>
 Current or previous experience at Manager or experienced Assistant Manager level.
 </li>
 <li>
 Background in one or more of the following areas:
 </li>
 <li>
 External Audit
 </li>
 <li>
 Transaction Services
 </li>
 <li>
 Financial Due Diligence
 </li>
 <li>
 Deals Advisory
 </li>
 <li>
 Corporate Finance
 </li>
 <li>
 Valuations
 </li>
 <li>
 Forensic Services
 </li>
 <li>
 Business Consulting
 </li>
 <li>
 Corporate or industry experience following Big Four employment is advantageous.
 </li>
 <li>
 Experience supporting senior executives or managing cross-functional projects is preferred.
 </li>
 <li>
 Exposure to banking, investment management, private equity, financial services, or regulated organizations is advantageous.
 </li>
 </ul>
 
 
 
 
 Technical Competencies
 
 <ul>
 <li>
 Financial statement analysis
 </li>
 <li>
 Financial modelling
 </li>
 <li>
 Corporate finance
 </li>
 <li>
 Business-case development
 </li>
 <li>
 Budgeting and forecasting
 </li>
 <li>
 Management reporting
 </li>
 <li>
 Valuation principles
 </li>
 <li>
 Strategic planning
 </li>
 <li>
 Enterprise performance management
 </li>
 <li>
 Risk and control assessment
 </li>
 <li>
 Project and program coordination
 </li>
 <li>
 Process improvement
 </li>
 <li>
 Advanced Microsoft Excel
 </li>
 <li>
 Executive-level Microsoft PowerPoint
 </li>
 <li>
 Data analysis and presentation
 </li>
 </ul>
 
 
 
 
 Behavioral Competencies
 
 
 The successful candidate will demonstrate:
 
 <ul>
 <li>
 Strong commercial and financial judgment
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Sound executive communication skills
 </li>
 <li>
 Ability to handle sensitive and confidential information
 </li>
 <li>
 Strong analytical and problem-solving capability
 </li>
 <li>
 Ability to challenge senior stakeholders constructively
 </li>
 <li>
 Clear and concise writing skills
 </li>
 <li>
 Strong organization and prioritization
 </li>
 <li>
 High ownership and accountability
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Resilience under pressure
 </li>
 <li>
 Professional maturity
 </li>
 <li>
 Ability to manage multiple priorities simultaneously
 </li>
 <li>
 Strong follow-through and execution discipline
 </li>
 </ul>
 
 
 
 
 Key Performance Indicators
 
 
 Performance may be assessed against:
 
 <ul>
 <li>
 Timely completion of strategic and executive initiatives
 </li>
 <li>
 Quality of financial and commercial analysis
 </li>
 <li>
 Accuracy and timeliness of management and board reporting
 </li>
 <li>
 Completion of executive action items
 </li>
 <li>
 Delivery of projects against agreed timelines
 </li>
 <li>
 Identification and realization of cost or performance improvements
 </li>
 <li>
 Effectiveness of cross-functional coordination
 </li>
 <li>
 Quality of governance and decision-support materials
 </li>
 <li>
 Responsiveness to CEO and executive-management priorities
 </li>
 <li>
 Stakeholder satisfaction
 </li>
 <li>
 Quality of recommendations and follow-through
 </li>
 </ul>
 
 
 
 
 Ideal Candidate Profile
 
 
 The ideal candidate is a Big Four Manager or experienced Assistant Manager from Audit, Transaction Services, Deals Advisory, Corporate Finance, Financial Due Diligence, Valuations, or Forensic Services.
 
 
 
 
 
 The candidate will combine strong financial analysis with the ability to manage senior stakeholders, coordinate complex initiatives, prepare executive-level materials, and follow management decisions through implementation.
 
 
 
 
 
 They should be comfortable moving between financial modelling, board reporting, performance analysis, governance, special projects, and confidential assignments. The role is suited to a commercially minded finance professional seeking broader exposure to executive management and enterprise-wide decision-making.
 
</div>

Manager, Strategic Finance & Corporate Initiatives

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Summary
 
 
 
 The incumbent will be responsible for assisting in providing tax compliance and related advisory services linked to the internal aspects of policies, procedures, systems and controls and to act in a pro-active manner toward any regulatory changes in the banking industry and facts, for both local and international environments. Moreover, he/she will be responsible for all tax compliance coordination role on QNB overseas branches and subsidiaries and support them in different tax related projects to satisfy the regulatory requirements and meet the reporting needs according to the fixed deadlines and the due quality.
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Responsible for assisting in delivering adequate tax compliance advisory services provided to business related to the policies and procedures along with any legal aspects involving tax matters.
 </li>
 <li>
 Assist in delivering all tax compliance and reporting programs including but not limited to FATCA, CRS, UK FATCA, UK CDOT, OECD Standards.
 </li>
 <li>
 Assist in tracking Tax Compliance Programs-related client documents, monitoring expirations, identifying renewal requirements and working with Client Service to obtain and validate updated documents and records;
 </li>
 <li>
 Assist in the problem solving and helpdesk operations related to tax compliance. Implements KPI&rsquo;s and best practices for Senior Associate, Tax Compliance.
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Liaise with the relevant bodies/entities on a continuous basis, to resolve the queries/ respond to issues raised by them.
 </li>
 <li>
 Answer the different enquiries from the correspondent banks related to tax compliance
 </li>
 <li>
 Work closely with Corporate, Treasury and Syndication team to satisfy all tax related requirements before entering new deal
 </li>
 <li>
 Assist in providing training and technical assistance to concerned staff to enhance their capacity to strategically plan the Bank oversight, conduct awareness programs.
 </li>
 <li>
 Assist in Maximizing the effectiveness of the tax reporting IT infrastructure and suggest continuous enhancements.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Ensure adequate delivery and feedback on the Group&rsquo;s policies, procedures based on all compliance requirements along with the international best practice.
 </li>
 <li>
 Report the results of compliance advisory efforts of all entities to the Senior Manager Tax Compliance.
 </li>
 <li>
 Report on a regular basis to the Manager/Senior Manager Tax Compliance regarding non- compliance risks, identified breaches and corrective action taken pertaining to the Group&rsquo;s activities, for onward reporting to the Group Board Audit &amp; Compliance Committee.
 </li>
 <li>
 Assist in The implementation of an appropriate system to follow up the tax issues raised against the bank in order to assess their impact and to detect the non-compliance cases that led to such situation.
 </li>
 <li>
 Suggest topics and subjects to be added to the training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices
 </li>
 <li>
 Assist in the establishment of a mechanism to follow up on all the tax regulatory and instructions changes for all the financial services operations, locally and internationally;
 </li>
 <li>
 Work closely with Information Technology to identify the new tax reporting requirements and reflect them in QNB tax reporting platform
 </li>
 <li>
 Work closely with AML/CTF team to explore capabilities of the AML/CTF framework and IT platform to enhance the customers identification for tax reporting purposes
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Maintain an understanding of all pertinent laws, tax regulations, policies/ procedures and applicable best practices pertaining to the Group&rsquo;s operations/ activities locally and internationally.
 </li>
 <li>
 Provision of inputs on Department&rsquo;s training plan and thereby develop/ enhance the skill sets of Group Compliance personnel and provide them with opportunities for career development. Also, identify areas for professional development of self and other Group Compliance personnel.
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Unrestricted access at any time to all information, records, personnel and property in Qatar and overseas (as and when applicable) that is required for the effective discharge of his responsibilities. Shall we refer to subsidiaries,
 </li>
 <li>
 Maintain utmost confidentiality with respect to the information obtained during the day-to-day performance of his duties/ responsibilities.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time
 
 
 </li>
 </ul>
 
 Education/Experience Requirements
 
 
 
 Education and Experience Requirements
 
 
 <ul>
 <li>
 Bachelor degree with relevant professional qualifications such as CAMS/CPA/ CCO/ CIA.
 </li>
 <li>
 A minimum of 2 years&rsquo; experience in a major banking institution or in a consultancy firm.
 </li>
 <li>
 In depth knowledge of banking policies/ procedures, regulatory and best practice pronouncements pertaining to tax compliance, Governance and international tax programs
 </li>
 <li>
 Accounting or similar professional qualification is advantageous for some, but not all, roles
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English and Arabic. Knowledge of additional foreign languages (French) would be desirable.
 </li>
 <li>
 Ability to analyze the impact of changes in the relevant regulations on the Group&rsquo;s compliance risk profile for the Group's operations.
 </li>
 <li>
 Planning, organizing and analytical ability.
 </li>
 <li>
 Personal integrity and self-management.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3714 - Senior Associate, Tax Compliance

iHorizons

<div>This job requires total relocation to Qatar. 
 
Job Summary<ul><li>
You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.</li></ul>
Reporting Structure<ul><li>
This job reports to the Sales Manager.</li></ul>
Job Objectives<ul><li>
Generate leads, convert them into opportunities, bid, and successfully close the deals</li><li>
Sell large and complex solutions to large organizations and achieve the assigned sales target</li><li>
Manage the account forward for cross-selling and upselling</li></ul>
Job Responsibilities 
 
1. Sales Life Cycle Ownership<ul><li>
Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers</li><li>
Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>
Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>
Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal</li><li>
Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>
With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information</li><li>
independently handle negotiations and deal closure for small and mid-sized deals</li><li>
Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
2. Revenue Generation<ul><li>
Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>
Sell the range of iHorizons services assigned to the role holder</li><li>
Ensure that revenues generated are at acceptable gross margins</li></ul>
3. Customer Relation Management / Account Management<ul><li>
Act as a single point of contact for the customer always</li><li>
Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>
Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support</li><li>
Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>
Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction</li><li>
Drive account management and influence organizational engagement resulting in footprint expansion</li><li>
Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market</li></ul>
4. Upselling And Cross-Selling<ul><li>
Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity</li><li>
Identify and develop new leads from existing accounts</li><li>
Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>
Promote all iHorizons products/ services as they become available</li><li>
Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>
Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
5. General Account Administration<ul><li>
Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>
Support the Sales Operations team on contract renewals</li><li>
Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>
Follow up on invoices and be responsible for payment collections</li><li>
Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
6. CRM and Reporting<ul><li>
Use iHorizons CRM to log and update all activities and generate sales reports</li><li>
Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
7. Other Ongoing tasks<ul><li>
Visit major customers regularly, to strengthen relations and establish business opportunities</li><li>
Entertain customers as and when necessary, to build strong relationships with them</li><li>
Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>
Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>
Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>
Participate in trade shows and technology events to promote company products and develop leads</li></ul>
Job Requirements 
 
Educational Qualification<ul><li>
Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field</li><li>
Should show evidence of continued education in the field of Sales and Technology</li></ul>
Previous Work Experience<ul><li>
Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role</li><li>
Experience in customized enterprise IT solution sales is mandatory</li><li>
Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>
Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>
Hands-on experience with CRM software is a plus</li></ul>
Skills and Abilities<ul><li>
Excellent selling and negotiation skills</li><li>
Ability to drive sales growth</li><li>
Strong client focus and relationship-building skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of MS Office</li><li>
Excellent presentation skills</li><li>
Self-motivated with a competitive, results-driven attitude</li><li>
Good understanding of marketing and negotiating techniques</li></ul>
nmx1EiVRYO</div>

Senior Software Sales - Qatar

Explore 242+ Senior operations manager in Doha this August. Find roles across top companies and apply now to boost your career.