field engineering specialist Jobs in Boston

field engineering specialist

service specialist

Capital One

<div>Caf&eacute; Ambassador - Back Bay
The Role
Do you find your purpose in empowering others? As a Caf&eacute; Ambassador, you are the face of Capital One&rsquo;s mission to change banking for good. We&rsquo;ve broken the mold of traditional banking&mdash;you won&rsquo;t be found behind a teller line or a glass window. Instead, you&rsquo;ll move throughout the Caf&eacute;, bridging the gap between digital innovation and human connection.In this role, you&rsquo;ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you&rsquo;re building one by bringing Capital One&rsquo;s mission to life within a vibrant, modern community hub.
What You&rsquo;ll Actually Do<ul><li>
Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista&mdash;you won&rsquo;t be serving coffee!)</li><li>
Serve as a Brand Advocate: You&rsquo;ll share the value of Capital One&rsquo;s products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota.</li><li>
Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease.</li><li>
Facilitate Purposeful Impact: Host and support local events that promote financial health. You&rsquo;ll act as a brand steward, working within the framework of Capital One&rsquo;s established programs and strategic community partnerships to ensure our impact is professional, focused, and effective.</li><li>
Advocate &amp; Problem-Solve: You&rsquo;ll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers&mdash;we&rsquo;ll ensure you&rsquo;re supported with the tools, resources, and experience to ensure you&rsquo;re up for the challenge!</li><li>
Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You&rsquo;ll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change.</li><li>
Stay Agile &amp; Engaged: This isn&rsquo;t a traditional &quot;behind-the-desk&quot; banking role. You&rsquo;ll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience.</li></ul>
Why Join Us?
This isn't just a job&mdash;it&rsquo;s work with a mission. Because we&rsquo;ve removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day.
The Perks
We provide a comprehensive benefits package designed to fuel your journey. Whether you&rsquo;re using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you&mdash;within Capital One or into the wider world&mdash;you leave the Cafe stronger than when you started.<ul><li>
Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance</li><li>
Paid Time Off</li><li>
Education Assistance</li><li>
Matching 401(k) contribution up to 7.5%</li><li>
Paid Parental Leave</li><li>
Mental Health support</li><li>
Back-up Child or Elder Care</li><li>
Fit check? Covered. We&rsquo;ll hook you up with our signature Threads line&mdash;our treat</li><li>
Custom beverage while working</li><li>
And much more!</li></ul>
Essential Functions (Included, but not limited to)<ul><li>
Support surrounding Caf&eacute;s as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region.</li><li>
Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change.</li><li>
While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.</li><li>
Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.</li><li>
Lifting up to 25 pounds and moving/standing for extended periods of time</li><li>
Regular and consistent attendance</li></ul>
Basic Qualifications<ul><li>
High School Diploma, GED, or Equivalent Certification</li><li>
At least 1 year of Retail, Sales, or Customer Service experience</li></ul>
Preferred Qualifications<ul><li>
Associate&rsquo;s degree</li><li>
2+ years of banking experience</li><li>
2+ years of Retail or Customer-facing experience</li><li>
Proficient in G-Suite</li><li>
Strong written and oral communication skills</li></ul>
Does this sound like the career move you&rsquo;ve been looking for? Let&rsquo;s build the future of banking together!
After you apply
You may be required to take an assessment. It takes about 35 minutes to complete. If you&rsquo;re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Boston, MA: $52,624 - $57,408 for Cafe Ambassador 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>

Café Ambassador - Back Bay

EWC Growth

<div>Wax Specialist Peer Trainer-Licensed Esthetician/Cosmetologist
The Peer Trainer/Wax Specialist is a dual-role position that begins as a Wax Specialist and progresses into a Peer Trainer role. In this role, you will deliver exceptional guest service while helping develop the next generation of Wax Associates through hands-on training, coaching, and leadership. This position plays a key role in supporting skill development, reinforcing brand standards, and promoting excellence in service delivery.
Peer Trainers are culture carriers&mdash;supporting new hires through their first 90 days, reinforcing EWC standards, and modeling what great looks like every day. If you&rsquo;re passionate about teaching, giving feedback, and helping others succeed, this is the ideal next step in your EWC Growth journey. 
Requirements 
<ul><li>
High school diploma or equivalent</li><li>
Exposure to luxury service preferred
</li><li>Valid Esthetician or Cosmetology license (state requirement)</li><li>
Minimum 6 months of waxing experience</li><li>
Ability to mentor peers and provide in-the-moment feedback</li><li>
Demonstrated leadership experience with the ability to support and influence peers</li><li>
Strong knowledge of EWC protocols and service timing change to Ability to learn and maintain EWC Protocols and service timing</li><li>
Passion for teaching, developing others, and fostering a positive team environment</li><li>
Excellent communication, patience, and professionalism</li><li>
Proven ability to guide, support, and positively influence team performance</li><li>
Confidence performing full-body waxing services for all genders and anatomies</li><li>
Work with skincare and cleaning products in a fast-paced service environment</li><li>
Open availability preferred; open to both full-time and part-time schedules based on center needs</li></ul> 

Benefits 
<ul><li>
Complementary Waxing Services</li><li>
Guaranteed full-time hours
</li><li>50% Off Retail Products</li><li>
Medical, Dental, and Vision Insurance (for eligible employees)</li><li>
401(k) Plan + Paid Time Off + Paid Parental Leave Company-paid Life and Disability Insurance</li><li>
Flexible Scheduling and a Supportive, Team-First Culture</li><li>
Ongoing training, education, and career pathing opportunities</li></ul>
Compensation:<ul><li>
$16-$17 per hour (determined based on experience) + up to $20k in annual commissions and gratuity</li></ul>
Training Assignment Bonus:<ul><li><ul><li>
$300 awarded when a new hire successfully completes training</li><li>
$200 awarded when the new hire reaches orange level</li><li>
$50 incentive for tenured wax specialist level up support
</li></ul></li></ul>EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.</div>

Esthetician | Peer Trainer, Beacon Hill

Liberty Mutual Insurance

<div>Description
<div>Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our Northeast Region to help injured workers navigate the claims process and return to work with confidence. 
We&rsquo;re hiring across multiple levels&mdash;Associate Claims Specialist, Claims Specialist I, and Claims Specialist II&mdash;depending on your experience. The salary range posted reflects the varying pay scale across various locations. 
In this role, you&rsquo;ll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You&rsquo;ll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle. 
Training is a critical component of your success, and that success starts with reliable attendance and active engagement. Training will include 1 week of travel to our Plano, TX office in November. 
 
This role is remote within the Northeast region. Candidates must reside in Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont. Candidates residing within 50 miles of our offices in Weatogue, Connecticut, or Westborough, Massachusetts, will be expected to work onsite up to two days per month. On-site expectations may evolve based on business needs. 
Responsibilities<ul><li>
Manages an inventory of claims to evaluate compensability/liability.</li><li>
Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.</li><li>
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.</li><li>
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.</li><li>
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.</li><li>
Performs other duties as assigned.</li></ul></div>
Qualifications<div><ul><li>
Effective interpersonal, analytical and negotiation abilities required</li><li>
Ability to provide information in a clear, concise manner with an appropriate level of detail</li><li>
Demonstrated ability to build and maintain effective relationships</li><li>
Demonstrated success in a professional environment; success in a customer service/retail environment preferred</li><li>
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent</li><li>
Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory</li><li>
Licensing may be required in some states</li></ul></div>
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. 
 
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 
 
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits 
 
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 
 
Fair Chance Notices<ul><li>
California</li><li>
Los Angeles Incorporated</li><li>
Los Angeles Unincorporated</li><li>
Philadelphia</li><li>
San Francisco</li></ul></div>

Associate Claims Adjuster, Workers Compensation

Boston Ballet

<div>Description:

The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections&mdash;between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that the community of employees that makes dance possible is better together when talented individuals with varied life experiences, identities, races, cultures and ideas are welcomed, encouraged, and heard.
The School Marketing Specialist is a full-time, non-exempt position, working in a hybrid environment responsible for supporting the creation and execution of Boston Ballet School&rsquo;s (BBS) marketing campaigns to meet enrollment and revenue goals. Campaigns include retention and acquisition activities across all media channels to promote the School&rsquo;s core programs and special initiatives. BBS serves over 5,000 students from toddler to adult in several Boston area locations and generates ~ $10MM annually.
The School Marketing Specialist helps with the day-to-day development and execution of campaign deliverables with a focus on writing and deploying email communications, drafting and trafficking print and out of home advertising, updating website content, and utilizing project management tools to ensure projects remain on schedule. The role will create and share compelling, platform-relevant content designed to promote BBS mission and programming, enhance the customer experience and drive positive brand perception. The ideal candidate will be highly organized with a passion for creative storytelling and an ability to craft messaging to a range of audiences across varied channels.
Please be sure to include a cover letter with your resume when you submit an application to be considered for the position.
RESPONSIBILITIES
Campaign Development and Execution<ul><li>
Stewards the creation of campaign components through all stages including inputting project management assignments in Teamwork, providing/collecting edits, and obtaining final approvals</li><li>
Maintains complex and high volume communication and campaign calendars to ensure</li><li>
content is deployed to a wide range of audiences as needed and on schedule</li><li>
Drafts print and Out of Home (OOH) collateral in tandem with BBS and BB Marketing teams</li><li>
Contributes to central copy documents with creative storytelling for varied audiences</li><li>
Provides relevant data, analysis and recommendations to campaign wrap-up reports to inform data-driven recommendations to optimize future campaign strategies and tactics</li><li>
Through consultation with BB Marketing team, ensures consistent and systemic use of recommended tools and best practices</li><li>
Attends key BB Marketing and all BBS team meetings</li></ul>
Email Communications<ul><li>
Drafts and deploys retention and acquisition e-communications working in consultation with BB Marketing Communications Specialist, BBS operations teams and aligned with BB best practices</li><li>
Ensures all emails that deploy on behalf of BBS meet customer experience expectations, brand standards, and follow approval processes</li><li>
Recommends opportunities for improvement</li><li>
Produces email campaign performance report and share insights</li><li>
Pulls segmented customer lists for targeted communications from iClassPro and MindBody data bases</li></ul>
BBS Website Updates<ul><li>
Edits all BBS website content working in consultation with BB Website Marketing Senior Coordinator and aligned with BB best practices to ensure content is accurate and driving towards engagement, enrollment, and revenue goals</li><li>
Follows industry trends and data to optimize for a high quality user experience</li><li>
Recommends opportunities for improvement</li></ul>
School Support<ul><li>
Attends key BB Marketing and all BBS team meetings</li><li>
Travels to BBS locations in Boston, Brighton, Brookline, and Newton as needed to support marketing initiatives</li><li>
Supports and attends key BBS initiatives such as Open Houses, student performances; other job-related assignments as required.</li></ul>
Requirements:

The ideal candidate is a self-starter who is able to work both independently and as part of a team and must possess excellent project management, written, and verbal communication skills. They must have a strong understanding of best practices in retention and acquisition campaign development with knowledge of E-commerce, digital, print and out of home marketing channels. They should demonstrate exceptional customer service skills and the ability to work collaboratively with colleagues across departments.<ul><li>
Bachelor&rsquo;s degree in marketing/communications/journalism/education/business administration, plus two to three years of professional work experience.</li><li>
Ability to manage multiple priorities with excellent attention to detail and work well in a fast-paced environment.</li><li>
Proven track record of strong organizational and project management skills in a fast-paced environment, while driving towards deadlines</li><li>
Ability to &ldquo;manage up&rdquo;, and guide Directors toward effective strategic decision-making</li><li>
Strong relationship building skills</li><li>
Excellent written and verbal communication skills; creative and conversational writer who is also a diligent proofreader</li><li>
Familiarity with communicating and interacting with people with disabilities</li><li>
Flexibility, positive attitude, and strong work ethic</li><li>
Excellent computer/technology skills - Microsoft Office, Teamwork, Wordfly or large-scale email delivery system, Tessitura, and CMSs a plus; and strong understanding of digital media and IT</li><li>
Ability to travel to other studio locations as needed</li><li>
Knowledge of dance education, ballet and/or performing arts a plus but not required</li><li>
Fluent Spanish Speaker a plus but not required</li><li>
Weekends and evenings as needed (monitoring and some in-person events)</li></ul>
BENEFITS<ul><li>
BCBS HMO health insurance plan with zero deductible</li><li>
BCBS dental insurance with employer providing 100% annual premium for individual coverage</li><li>
Flexible Spending Accounts (FSAs) &ndash; health and dependent care</li><li>
Employer-paid life and disability plans</li><li>
Immediate access to 403(b) retirement savings plan featuring both pre-tax and Roth options</li><li>
Ability to purchase MBTA passes on a pre-tax, payroll deduction basis up to IRS monthly limit</li><li>
Paid time off &ndash; holidays, vacation, personal, and sick days</li><li>
Free adult dance classes</li><li>
Complimentary tickets to select Boston Ballet performances (based on availability)</li><li>
Hybrid work</li></ul>
Salary Pay Range: $25-26/hour over a 35-hour work week. This range is a reasonable, good faith estimate of the expected salary range for this position at this time, based on a wide range of factors including qualifications, experience and training, operational and business needs, and other considerations permitted by law. At Boston Ballet, it is not typical for an individual to be hired at or near the top of the range for the role.
Boston Ballet is an equal employment opportunity employer</div>

School Marketing Specialist

Veeam Software

<div><div><div>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.
</div></div>
About the role:

Senior Domain Engineering Specialist represent Veeam's deepest technical bench and operate as a specialized overlay function supporting eligible accounts in close partnership with Customer Success Engineers (CSEs), Customer Success Specialist (CSSs), and Sales teams. This role is designed to be pulled into customer engagements when advanced product expertise or domain depth is required to accelerate outcomes, derisk adoption, or support complex expansion opportunities.

The Domain Engineering team is intentionally multidimensional and will include:
<ul>
<li>Product focused specialists across VDC and the broader Veeam Data Platform (VDP).</li>
</ul><ul><li>Domain experts spanning Security, Cloud, and AI.</li>
</ul>
Success Engineers blend deep technical credibility with strong customer facing and consultative skills. They engage directly with senior customer stakeholders&mdash;including CIOs and CISOs&mdash;to assess resilience posture, guide solution design, and influence long term roadmap strategy. By amplifying Veeam's technical authority, Success Engineers help ensure customers realize maximum value while enabling Sales and CSE teams to operate with greater focus and efficiency.

What You'll Do
<ul>
<li>Serve as a technical overlay to CSEs and CSSs, providing specialized expertise when advanced product or domain depth is required.</li>
</ul><ul><li>Lead solution design reviews, customer readiness assessments, and risk or maturity modeling engagements across the Veeam Data Platform.</li>
</ul><ul><li>Engage directly with CIO and CISO stakeholders on resilience posture, risk exposure, and longterm data protection and modernization strategies.</li>
</ul><ul><li>Support security, cloud, and AI expansion motions in partnership with Sales and CSE teams, helping shape technical strategy and customer narratives.</li>
</ul><ul><li>Monitor telemetry, inspection signals, and maturity indicators (e.g., DRMM where applicable) to identify risk, optimization opportunities, and expansion signals.</li>
</ul><ul><li>Validate architectures and designs to derisk adoption and accelerate time to value.</li>
</ul><ul><li>Align tightly with Sales Engineering teams on required deliverables and engagement strategy, enabling Sales to remain focused on presales motions while Success Engineers support post sale depth and continuity.</li>
</ul><ul><li>Operate as a pooled specialist resource across Enterprise and Commercial Named accounts (generally $100K+ ARR), with coverage models aligned to demand and specialization.</li>
</ul><ul><li>Amplify Veeam's technical authority in customer conversations by translating complex technical concepts into clear, outcome oriented guidance.</li>
</ul>
Note: Success Engineers are not the primary owners of onboarding or renewals but provide targeted support where advanced technical involvement materially improves outcomes.

What You'll Bring
<ul>
<li>5+ years of experience in advanced technical or architecture roles (e.g., Security Engineer/Architect, Cloud Solution Architect, Platform Engineer, MLOps / ML Engineer).</li>
</ul><ul><li>Strong depth in at least one product area (VDC or VDP) or one domain area (Security, Cloud, AI), with the ability to collaborate across specialties.</li>
</ul><ul><li>Bachelor's degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree preferred.</li>
</ul><ul><li>Relevant industry certifications (e.g., CompTIA Security+, CISSP, cloud or platform certifications); VMCE preferred or willingness to complete posthire.</li>
</ul><ul><li>Demonstrated ability to engage senior technical and executive stakeholders (CIO/CISO) on risk, resilience, and strategic roadmaps.</li>
</ul><ul><li>Handson experience with solution design, proofs of concept, telemetry analysis, and maturity or risk modeling frameworks.</li>
</ul><ul><li>Strong communication, stakeholder management, and cross functional collaboration skills.</li>
</ul><ul><li>Comfort operating in an overlay model, balancing multiple accounts and priorities with impact.</li>
</ul>
#LI-TN1 
#LI-REMOTE
<div><div>
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.</div></div></div>

Senior Domain Engineering Specialist- VDP & Cloud

Linedata

<div>We are seeking an experienced Benefits &amp; Payroll specialist to provide maternity leave coverage for our North America HR team.
This role will be responsible for the administration of employee benefits programs, payroll auditing, leave management, open enrollment support, vendor management, and benefits compliance activities.
The ideal candidate will have hands-on experience with ADP Workforce Now Benefits Administration and payroll processes.
Key Responsibilities<ul><li>
Administer employee benefit programs, including medical, dental, vision, life, disability, retirement, and leave benefits.</li><li>
Manage benefit enrollments, employee changes, terminations, carrier integrations, and ongoing data reconciliation across benefit platforms.</li><li>
Review monthly benefit invoices, validate enrollment data, and coordinate related purchase orders.</li><li>
Serve as the primary administrator for ADP Workforce Now Benefits, including system updates, benefit configuration, and Open Enrollment support.</li><li>
Partner with benefit carriers, brokers, and ADP to resolve eligibility, billing, and file feed discrepancies.</li><li>
Support and coordinate annual Open Enrollment activities, employee communications, and vendor presentations.</li><li>
Administer leave of absence programs, including disability and paid family leave, while coordinating with payroll, employees, managers, and third-party administrators.</li><li>
Audit payroll for benefit deductions, employee contributions, and benefit-related changes to ensure accuracy.</li><li>
Complete benefit-related compliance reporting, filings, audits, and year-end processes.</li><li>
Respond to employee inquiries and provide ongoing support regarding benefits and payroll-related matters.</li></ul>
Qualifications<ul><li>
5+ years of benefits administration experience.</li><li>
Strong experience with ADP Workforce Now Benefits Administration.</li><li>
Payroll processing, auditing, or payroll review experience required.</li><li>
Experience managing Open Enrollment and vendor relationships.</li><li>
Knowledge of leave administration, benefits compliance, and employee benefits programs.</li><li>
Strong attention to detail, organizational skills, and ability to work independently in a fast-paced environment.</li></ul>
Employment Details<ul><li>
Employment type: Part-time temporary employee</li><li>
Assignment: Maternity-leave coverage</li><li>
Anticipated duration: August 2026 through February 2027</li><li>
Schedule: 24 hours per week, Tuesday through Thursday</li><li>
Location: Boston office preferred, with flexibility for remote work</li><li>
Compensation: $65&ndash;$75 per hour</li></ul></div>

Benefits & Payroll Specialist

Beth Israel Lahey Health

Boston, MA &bull; Beth Israel Deaconess Medical Center &bull; Full-time &bull; Night
 <div>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.

The Perinatal Surgical Technologist 2 reports to a Nurse Director, but also takes direction from the Labor and Delivery Clinical Advisor and Registered Nurses. Responsible for providing support to surgical team members by performing direct and indirect tasks, which contribute to quality care for patients undergoing surgical procedures. Additionally, collaborates with the nursing team to provide care for all patients on the unit. The Perinatal Surgical Technologist 2 functions as an integral member of the unit-based care delivery team by performing a variety of technical components essential to the ongoing delivery of quality patient care. Responsible for checking hospital email during work hours to stay apprised of pertinent clinical information such as practice alerts.

Job Description:

Essential Responsibilities:
Creates and maintains a sterile field. Monitors sterile technique (Surgical Conscience) in all areas of practice. Utilizes equipment, instruments, and supplies for more complex procedures in the services.

Anticipates needs of surgical team and is able to assist surgeon in holding retractors, sponging and suctioning of operative site, as well as cutting sutures and draping of surgical patient.

Accountable for supplies, equipment and environmental support in a cost-effective manner. Drapes all equipment in a sterile fashion. Identifies specimens for processing by circulating nurse. Assists surgical team with the counting of instruments, sharps, and sponges. Cleans and prepares instruments for sterilization. Removes soiled instruments and equipment.

Safeguards the privacy of patients. Maintains confidentiality relating to patients. Aware of patient's rights as well as legal, moral, and ethical implications of actions.

Maintains stock in operating room supply carts and specialty cart(s) in resource area in coordination with Clinical Resource Nurse. Recognizes, reports problems related to kits or equipment and assists in developing corrective action plan. Contributes to cleanliness and order of the unit. Assists in returning kits and supplies to proper areas within the unit.

Required Qualifications:

High School diploma or GED required.

Certificate 1 Cert Surg Tech (CST) required., and Certificate 2 Basic Life Support required.

1-3 years related work experience required.

Graduate of an accredited education program for surgical technologists or has completed a training program for surgical technologists in the United States Military or Public Health Service.

Holds and maintains a certified surgical technologist credential administered by a nationally recognized surgical technologist credentialing body accredited by the National commission of Certifying Agencies and recognized by the American College of Surgeons and the Association of Surgical Technologists.

Maintains annual mandatory education requirements, which include emergency skills and unit based competencies. Identifies needs for continued growth and development in conjunction with the unit based educator or clinical nurse specialist.

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

Patient care experience preferred through any of the following areas: CNA, MA, EMT, PCT certificate or currently enrolled nursing student, who has completed at least one clinical rotation. Completion of BIDMC in-house training program. Allied Health and Physician Assistant program candidates. Home Health Aide.

Competencies:

Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job: 
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift. 


Pay Range:
$38.33 &ndash; $56.95

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

<h2 class="jobSectionHeader">As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</h2>

<h2 class="jobSectionHeader">More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</h2>

<h2 class="jobSectionHeader">Equal Opportunity Employer/Veterans/Disabled</h2></div>
 <div><h3 class="jobSectionHeader">Job details</h3>
<ul><li><div>Employment: Full-time</div></li>
<li><div>Hours/Week: 36</div></li>
<li><div>Shift: Night</div></li>
<li><div>Category: Surgical Services</div></li>
<li><div>Pay Range: $38.33 - $56.95</div></li>
<li><div>FLSA: Non-Exempt</div></li>
<li><div>Req ID: JR100309</div></li></ul></div>

Surgical Technologist II L&D 36 hours nights

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