customer solution engineer Jobs in Riyadh

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systems engineer - ksa

systems support engineer

Azeus Convene

<div>Azeus Systems Limited is looking for a Systems Engineer to be part of our growing support team for our product, Azeus Convene. Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe.
 Learn more about us: www.azeusconvene.com
As a Systems Engineer, you will design and implement systems architectures to ensure security frameworks. You will lead and coordinate with systems administrators and all project team members in managing system configuration and setting up and maintaining the most cost effective and efficient hardware and software to satisfy project requirements.
You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:
<ul><li>Setup servers with hardening and firewall policies between servers
</li></ul>o Implement applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.)
o Lead the implementation of applications developed by Azeus in client premises. You will be prepared to handle server and application software hardening, firewall policies setup, etc.<ul><li>Identify and analyze system integration problems
</li><li>Resolve server issues by identifying root cause and then doing immediate remedial actions
</li><li>Formulate and implement corrective actions in case problem re-occurs</li><li>Formulate and implement preventive actions to prevent the issue from happening again
</li><li>Identify tasks that are recurrent and recommend tools to automate those tasks
</li><li>On-call for support cases</li></ul>
What we are looking for:<ul><li>Fast learner and with excellent problem-solving skills
</li><li>Good organization skills and can work well under pressure and time constraints
</li><li>Flexible and can adapt to changing shift schedules as you may be assigned to work on weekends, holidays and on different time zones
</li><li>Excellent interpersonal and leadership skills 
</li></ul>Requirements<ul>
<li>Minimum 2 years in a similar systems engineering/support/DevOps role
</li><li>Familiar with cloud platforms (AWS, Azure, KSA cloud), firewalls, and Linux-based systems</li></ul></div>

Systems Engineer - KSA

Azeus Systems Limited

<div>
 Azeus Systems Limited is looking for a Systems Engineer to be part of our growing support team for our product, Azeus Convene. Azeus Convene is a multi-awarded meeting and collaboration solution for Boards and Leadership Teams. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries, which has already been recognized by reputable institutions across the globe.
 
 
 🔗 Learn more about us: www.azeusconvene.com
 
 
 As a Systems Engineer, you will design and implement systems architectures to ensure security frameworks. You will lead and coordinate with systems administrators and all project team members in managing system configuration and setting up and maintaining the most cost effective and efficient hardware and software to satisfy project requirements.
 
 
 You will undergo intensive on-the-job training and mentoring to prepare you for the following responsibilities:
 
 
 <ul>
 <li>
 Setup servers with hardening and firewall policies between servers
 </li>
 <li>
 Implement applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.)
 </li>
 <li>
 Lead the implementation of applications developed by Azeus in client premises. You will be prepared to handle server and application software hardening, firewall policies setup, etc
 </li>
 <li>
 Identify and analyze system integration problems
 </li>
 <li>
 Resolve server issues by identifying root cause and then doing immediate remedial actions
 </li>
 <li>
 Formulate and implement corrective actions in case problem re-occurs
 </li>
 <li>
 Formulate and implement preventive actions to prevent the issue from happening again
 </li>
 <li>
 Identify tasks that are recurrent and recommend tools to automate those tasks
 </li>
 <li>
 On-call for support cases
 
 
 </li>
 </ul>
 What we are looking for:
 
 
 <ul>
 <li>
 Fast learner and with excellent problem-solving skills
 </li>
 <li>
 Good organization skills and can work well under pressure and time constraints
 </li>
 <li>
 Flexible and can adapt to changing shift schedules as you may be assigned to work on weekends, holidays and on different time zones
 </li>
 <li>
 Excellent interpersonal and leadership skills
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Minimum 2 years in a similar systems engineering/support/DevOps role
 </li>
 <li>
 Familiar with cloud platforms (AWS, Azure, KSA cloud), firewalls, and Linux-based systems
 </li>
 </ul>
</div>

Advansys ME

Job Summary: 
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
 
Key Responsibilities: 
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
Requirements
 
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
Technical Skills: 
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
Certifications and Standard Knowledge: 
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>

L1 Support And Operations Engineer- Saudi Only

Advansys

Job Summary: 
The L1 Support and Operations Engineer is responsible for providing first-line technical support, monitoring system operations, and ensuring the smooth running of IT services. This role focuses on identifying, analyzing, and resolving basic technical issues while escalating complex problems to higher-level support teams as needed.
 
Key Responsibilities: 
<ul>
<li>Monitor systems, servers, and applications to ensure operational availability and performance.</li>
<li>Handle and resolve Level 1 incidents and service requests in accordance with SLAs.</li>
<li>Escalate unresolved or complex issues to L2/L3 support teams following proper procedures.</li>
<li>Track, document, and update incidents and resolutions using ITSM tools.</li>
<li>Perform basic troubleshooting for Windows and Linux operating systems.</li>
<li>Support scheduled maintenance tasks, system restarts, and deployment activities under supervision.</li>
<li>Collaborate with infrastructure, network, and application teams to ensure service continuity.</li>
<li>Generate and review monitoring dashboards and alert reports.</li>
<li>Ensure proper communication with users and internal teams during incidents or service disruptions.</li>
</ul>
Requirements: 
<ul>
<li>Minimum of one year of hands-on experience in technical support or system operations.</li>
<li>Proven track record in handling and resolving IT incidents within large-scale operational environments.</li>
</ul>
Technical Skills: 
<ul>
<li>Basic knowledge of Windows and Linux operating systems, including execution of basic maintenance commands.</li>
<li>Familiarity with monitoring tools, dashboards, and alerting systems (Monitoring & Dashboards).</li>
<li>Basic understanding of networking and databases to effectively collaborate with advanced technical teams.</li>
</ul>
Certifications and Standard Knowledge: 
<ul>
<li>ITIL Foundation certification or equivalent is preferred.</li>
<li>Understanding of ITSM practices, including incident management, problem management, and request fulfillment.</li>
</ul>

L1 Support and Operations Engineer- Saudi Only

CommScope

<div><h3 class="jobSectionHeader">Ruckus Networks Systems Engineer &ndash; Riyadh, KSA</h3> 
Your next big career move starts here.
Are you ready to take ownership of complex systems, lead technical innovation, and make a real impact? This is your chance to join a team that values your expertise and gives you the freedom to shape solutions that matter. 
About Ruckus Networks
Ruckus Networks, a part of CommScope, is a global leader in wired and wireless networking solutions. We deliver high-performance connectivity that powers businesses, campuses, and communities worldwide. Our mission is simple: to make networking smarter, more reliable, and easier to manage. By joining Ruckus, you&rsquo;ll be part of a team that thrives on innovation and is committed to redefining what&rsquo;s possible in connectivity. 
Why You&rsquo;ll Love Working With Us<ul><li>
Your ideas drive progress and innovation.</li><li>
Work on projects that challenge and inspire you.</li><li>
Grow in an environment that invests in your success.</li><li>
Be part of a team where your work truly matters.</li></ul> 
What You&rsquo;ll Do<ul><li>
Design and deploy enterprise-level systems that keep businesses running smoothly.</li><li>
Solve complex technical challenges and make critical decisions that shape our infrastructure.</li><li>
Collaborate with stakeholders to align technology with business goals.</li><li>
Implement best practices for security, scalability, and reliability.</li><li>
Mentor and guide junior engineers, sharing your knowledge and experience.</li></ul> 
What You Bring<ul><li>
Proven experience in systems engineering within large-scale enterprise environments.</li><li>
Strong knowledge of cloud platforms, virtualization, and wireless networking.</li><li>
Expertise in automation tools and scripting languages.</li><li>
A problem-solving mindset and attention to detail.</li><li>
Clear communication skills for both technical and non-technical audiences.</li></ul> 
What&rsquo;s In It For You<ul><li>
Competitive salary and benefits designed to support your life and career.</li><li>
Opportunities for professional development and advancement.</li><li>
A culture that values innovation, collaboration, and your voice.</li><li>
The chance to work on projects that make a real difference.</li></ul> 
If you&rsquo;re ready to take the lead and make your mark, we&rsquo;d love to hear from you. 
Apply today and let&rsquo;s build something extraordinary together. 
#LI-GR1</div>

Systems Engineer

Airbus Defence and Space

<div>
 
 
 Job Description:
 
 
 
 
 The Apprenticeship covers all domains of System Engineering: Integration, Verification &amp; Validation, Systems Engineering, Software Engineering etc.
 
 
 List of Responsibility :
 
 
 <ul>
 <li>
 Coordination of Change Requests and their impact assessment
 </li>
 <li>
 Coordinating the preparation of engineering reviews
 </li>
 <li>
 Preparing responses to customer letters and customer presentations
 </li>
 <li>
 Review of technical documentation produced in the engineering teams, like architecture documents, technical whitepapers, test procedures etc.
 </li>
 <li>
 Organization of engineering data, like documents, design information, using Atlassian Confluence, Jira, Office, DOORS, etc.
 </li>
 <li>
 Creation, review and monitoring of Bug reports using Jira &amp; Atlassian Software suite
 </li>
 <li>
 Creation and execution of test cases in a Large Scale System (LSI) environment
 </li>
 <li>
 Report to Domain Leads and Chief Engineer regarding mentioned activities
 
 
 </li>
 </ul>
 Person Specifications :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering / Information Technology or related field
 </li>
 <li>
 MS in Engineering preferred
 </li>
 <li>
 Knowledge in systems engineering, software engineering and related tools, or interested into learning it
 </li>
 <li>
 Well working level of English speaking and writing
 </li>
 <li>
 Flexible and able to act as a team player in an international, multi cultural team
 </li>
 <li>
 able to adapt fast to new technologies, workflows, and complex environments
 </li>
 <li>
 willingness to do the extra mile if needed
 
 
 </li>
 </ul>
 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company&rsquo;s success, reputation and sustainable growth.
 
 
 
 
 
 
 Company:
 
 
 
 
 
 
 Airbus Defence and Space Saudi Limited
 
 
 
 Employment Type:
 
 
 
 Apprenticeship
 
 
 
 Experience Level:
 
 
 
 Entry Level
 
 
 
 Job Family:
 
 
 
 Engineering Services Sub-contracting
 
 
 By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
 
 
 Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
 
 
 Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
 
 
 At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
</div>

Systems Engineering Apprenticeship

Riyadh Air

<div>About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:

Would you like to be the driving force behind system readiness, regulatory compliance, and operational efficiency across our airport network? 
Embedded within the Ground Operations function, this important role plays a key function in delivering and coordinating system-related training programs. 
You will also support system readiness, compliance, and the overall efficiency of airport operations through training delivery, testing, and performance monitoring. 
Your days will be busy developing and delivering engaging training on critical operational systems including Departure Control Systems (DCS), Flyr, Baggage Handling Systems, and Load Control platforms, ensuring our ground handling teams operate at peak performance. 
Importantly, you will also lead the planning, documentation, and execution of system testing and validation activities, guaranteeing our technology infrastructure supports flawless airport operations aligned with IATA, IOSA, and ISAGO standards. 
If you&rsquo;re passionate about technology, operations, and delivering seamless travel experiences, this is your opportunity to make an impact at our exciting new airline.
About You:

Degree qualified, you will demonstrate a minimum of 5 years experience in airport ground operations, with at least 3 years in system or technical role. 
You will naturally possess experience conducting or supporting system training and validation during go-live or system migrations. 
Experience in DCS (Departure Control Systems) and related platforms are mandatory. 
We&rsquo;d love to hear from you even more if you have certifications in DCS / Reservation / Load Control / WorldTracer or airline system platforms. 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Senior Officer System Support Services

Explore 2009+ Systems support engineer in Riyadh this November. Find roles across top companies and apply now to boost your career.

2009 systems support engineer jobs IN Riyadh

Systems Engineer - KSA

Systems Engineer - KSA

L1 Support And Operations Engineer- Saudi Only

L1 Support and Operations Engineer- Saudi Only

Systems Engineer

Systems Engineering Apprenticeship

Senior Officer System Support Services